Allen v. A.R.E.B.A. Casriel, Inc. et al

Filing 63

OPINION AND ORDER re: 43 MOTION for Summary Judgment filed by Warren Zyzman, A.R.E.B.A. Casriel, Inc. For the foregoing reasons, Defendants' motion for summary judgment is GRANTED IN PART and DENIED IN PART. The Court grants summary judgment as to all claims except Plaintiff's claims against ACI for failure to accommodate her disability under the ADA and the NYCHRL. The Clerk of Court is directed to terminate the motion at Docket Entry 43. The parties are direct ed to appear for a conference on September 27, 2017, at 11:00 a.m., in Courtroom 618 of the Thurgood Marshall Courthouse, 40 Foley Square, New York, New York 10007, to schedule a trial in this matter. The Court certifies under 28 U.S.C. § 1915 (a)(3) that any appeal from this Order would not be taken in good faith, and therefore in forma pauperis status is denied for the purpose of an appeal. See Coppedge v. United States, 369 U.S. 438, 444-45 (1962). (As further set forth in this Order.) (Status Conference set for 9/27/2017 at 11:00 AM in Courtroom 618, 40 Centre Street, New York, NY 10007 before Judge Katherine Polk Failla.) (Signed by Judge Katherine Polk Failla on 9/12/2017) Copies Mailed By Chambers (cf)

UNITED STATES DISTRICT COURT
SOUTHERN DISTRICT OF NEW YORK
-----------------------------------------------------X
:
GEORGIANA ALLEN,
:
:
:
Plaintiff,
:
:
v.
:
A.R.E.B.A. CASRIEL, INC., and WARREN :
:
ZYSMAN,
:
Defendants. :
----------------------------------------------------- X

USDC SDNY
DOCUMENT
ELECTRONICALLY FILED
DOC #: _________________
DATE FILED: September 12, 2017
______________

15 Civ. 9965 (KPF)
OPINION AND ORDER

KATHERINE POLK FAILLA, District Judge: 1
Plaintiff Georgiana Allen initiated this action against her former
employer, A.R.E.B.A. Casriel, Inc. (“ACI”), and its Chief Executive Officer,
Warren Zysman (collectively, “Defendants”), alleging discrimination under
Title VII of the Civil Rights Act of 1964, 42 U.S.C. §§ 2000e to 2000e-17 (“Title
VII”), the Age Discrimination in Employment Act of 1967, 29 U.S.C. §§ 621 to
634 (the “ADEA”), the Americans with Disabilities Act of 1990, 42 U.S.C.
§§ 12112 to 12117 (the “ADA”), and the New York City Human Rights Law, N.Y.
City Admin. Code §§ 8-101 to 8-131 (the “NYCHRL”). In broad summary, she
claims that ACI failed to provide proper accommodations for her disability and
discriminated against her on the basis of her race and age by disciplining her
for her work and denying her requests for leave.

1

The Clerk of Court is directed to modify the caption as provided here, to account for the
proper spelling of Defendant Zysman’s surname.

Defendants have moved for summary judgment. For the reasons set
forth in this Opinion, Defendants’ motion is granted in part and denied in part.
Specifically, the Court dismisses all of Plaintiff’s claims of race- and age-based
discrimination, and all claims against Defendant Zysman, and sustains
Plaintiff’s claims of failure to accommodate her disability brought against ACI
pursuant to the ADA and the NYCHRL.
BACKGROUND 2
A.

Factual Background
1.

Plaintiff’s Employment at ACI and Her Disability

Plaintiff is African-American and 63 years old. (Pl. 56.1 Opp. ¶ 5). For
nearly 20 years, she was employed at ACI, a private addiction treatment center
that provides inpatient and outpatient services. (Id. at ¶¶ 1-2). Plaintiff was

2

This Opinion draws on facts from the Amended Complaint (“FAC” (Dkt. #8)); the parties’
submissions in connection with the instant motion, including Defendants’ Rule 56.1
Statement of Undisputed Material Facts (“Def. 56.1” (Dkt. #49)), and Plaintiff’s Rule
56.1 Statement of Undisputed Material Facts (“Counterstatement” or “Pl. 56.1 Opp.”
(Dkt. #56)), which, while not so captioned, is a counterstatement to Defendants’
submission. The Court also cites to the Declaration of Diane Windholz in Support of
Defendants’ Motion for Summary Judgment (“Windholz Decl.” (Dkt. #45)) and the
exhibits attached thereto (“Windholz Decl., Ex. [ ]”), the Declaration of Amy Sirken in
Support of Defendants’ Motion for Summary Judgment (“Sirken Decl.” (Dkt. #47)), the
Supplemental Declaration of Amy Sirken in Support of Defendants’ Motion for
Summary Judgment (“Sirken Supp. Decl.” (Dkt. #58)), the Declaration of Dolores
Lopresti in Support of Defendants’ Motion for Summary Judgment (“Lopresti Decl.”
(Dkt. #48)), the Amended and Supplemental Declaration of Dolores Lopresti in Further
Support of Defendants’ Motion for Summary Judgment (“Lopresti Supp. Decl.” (Dkt.
#61)), the Declaration of Georgiana J. Allen in Opposition to Defendants’ Motion for
Summary Judgment (“Allen Decl. (Dkt. #55)).
For ease of reference, the Court refers to Defendants’ brief in support of their motion for
summary judgment as “Def. Br.” (Dkt. #44), Plaintiff’s opposition brief as “Pl. Opp.”
(Dkt. #54), and Defendants’ reply brief as “Def. Reply” (Dkt. #57). The Court also refers
to the transcript of Plaintiff’s deposition — which is included as an exhibit to the
Windholz Declaration — as “Pl. Dep.”

2

hired in February 1996 and began working as a Credentialed Alcoholism and
Substance Abuse Counselor (“CASAC”) in 2002. (Id. at ¶¶ 6-7).
As a CASAC, Plaintiff was required to satisfy the “twelve core functions of
a substance abuse counselor”; these functions included patient intake and
assessment, counseling, case management, crisis intervention, making
referrals, and recordkeeping. (Pl. 56.1 Opp. ¶¶ 9-10). To satisfy these
functions, Plaintiff was required, among other things, to create “individualized
in-patient rehabilitation and detoxification” programs. (Id. at ¶ 15). To prepare
the programs, in turn, Plaintiff was required to document conversations with
patients as well as the outcome of patients’ participation in treatment
programs. (See id. at ¶¶ 18-24).
In 2005, Plaintiff was diagnosed with macular degeneration, and she was
ultimately declared legally blind in both eyes. (Def. 56.1 ¶ 25; Pl. Dep. 58:2-3,
58:12-14, 250:10-12). She informed ACI’s Human Resources Department of
her condition. (Pl. Dep. 58:20-59:6). In spite of her disability, Plaintiff was
able to perform her job functions at ACI with the assistance of a closed-circuit
television monitor (“CCTV”), which she obtained from the New York State Office
of Children and Family Services. (Pl. 56.1 Opp. ¶ 26). 3 A CCTV is “a monitor
that enlarges” hard-copy documents (Pl. Dep. 59:24-25), and Plaintiff would
use this to view and fill out patient forms by hand (id. at 59:22-23).

3

Plaintiff admits that the CCTV was sufficient to accommodate her disability until 2013,
and she is clear that her ADA claim arises from events beginning in 2013. (Pl. 56.1
Opp. ¶ 26; Pl. Dep. 61:11-20, 67:4-25).

3

2.

ACI’s Patient Forms

In 2013, ACI brought its business into the 21st Century and began to
process patient documents electronically. (Pl. 56.1 Opp. ¶ 28). The CCTV,
however, could not assist Plaintiff with electronic documents; for that, she
needed software on her computer that would enlarge the interface so she could
see the contents displayed on the screen. (Id. at ¶ 27). Plaintiff requested that
ACI install a program called ZoomText on her computer. (Id. at ¶ 29). After a
period of delay, ACI made several attempts to do so but, for reasons not
entirely clear from the record, the installation did not work. (Id. at ¶ 30).
Because Plaintiff could not complete patient paperwork on her computer
without ZoomText, she was permitted to continue filling out forms manually.
(Id. at ¶ 31).
In 2014, ACI began using new and revised patient forms to remain in
compliance with regulations promulgated by the New York State Office of
Alcoholism and Substance Abuse Services (“OASAS”), which was set to conduct
a compliance review at ACI in September 2014. (Pl. 56.1 Opp. ¶¶ 32, 35).
These new forms were only maintained electronically, and ACI counselors
would fill them out on computers. (See id. at ¶ 51). Notably, the new forms
“required counselors to use analytical skills in their assessment of patients,”
and to “provide more insight into their conversations with patients,” in contrast
to the old forms, which were “much more simplistic.” (Sirken Supp. Decl. ¶¶ 56).

4

After these new forms were implemented, ACI again permitted Plaintiff to
continue filling out patient forms by hand. (Pl. 56.1 Opp. ¶ 51). Plaintiff
vigorously contests the sufficiency of this accommodation. She explains that
filling out the new forms by hand “took longer than the computer” and
“cause[d] an overload and backed up work,” such that she “could not finish all
as quickl[]y as [her] co-workers.” (Id. at ¶¶ 51, 56). In short, Plaintiff claims
that ACI’s failures to train her properly and to install software that would
enable her to fill out the forms on the computer caused her to fall behind in her
paperwork, which in turn caused her to receive (wrongfully, she maintains)
multiple disciplinary warnings and suspensions. (Pl. Dep. 170:9-172:5, 176:49).
3.

Plaintiff’s Training on ACI’s New Patient Forms

In July 2014, ACI implemented a training program for CASACs to learn
about the new forms. Plaintiff attended a group meeting where the new forms
were discussed. (Def. 56.1 ¶ 33; see also Windholz Decl., Ex. F). 4 CASACs
were promised individual training sessions, and several African-American ACI
counselors over the age of 40 were given individual training. (Windholz Decl.,
Ex. H; see also FAC, Ex. B; Pl. Dep. 92:20-94:1, 162:19-164:21; Lopresti Decl.
¶ 9).

4

Plaintiff disputes Defendants’ statement that she “recall[s] attending a meeting where
ACI introduced the new and revised patient forms” (compare Def. 56.1 ¶ 33, with Pl.
56.1 Opp. ¶ 33), but her conclusory denial does not suffice. Plaintiff’s deposition
testimony makes clear that she was, indeed, at a meeting with other ACI counselors in
July 2014 at which the new forms were discussed. (Pl. Dep. 149:5-154:25).

5

Plaintiff testified that she participated in a July 2014 meeting that “was
supposed to have been” an individual training session, but that was ineffectual
because Plaintiff could not see the forms being discussed during the training:
Q:

Okay. You recall going to the compliance office
on the first floor in July 2014?

A:

Yes.

Q:

And that was for an individual session, wasn’t it?

A:

It was supposed to have been.

Q:

But you went and it wasn’t an individual session?

A:

You can’t give me an individual session unless I’m
under my CCTV. She didn’t have a CCTV in her
office, so she’s talking to me, and that was that —

Q:

Did you ask —

A:

— and trying to show me.

Q:

Did you have to go back to your work-station so
you could use the CCTV?

A:

Yes.

Q:

And who did you speak to?

A:

Who did I speak to that was giving me training?
It was Miss Amy [Sirken], and someone came in,
this other lady, I’m not sure who she is, and it
took less than five minutes. It didn’t even
happen.

(Pl. Dep. 157:20-158:16).
While ACI claims it conducted an individual training session for Plaintiff
on July 30, 2014, Plaintiff denies having attended that session — and, indeed,
claims that the signature on the relevant sign-in sheet is a forgery. (Compare
Def. 56.1 ¶ 34, with Pl. 56.1 Opp. ¶ 34; see also Pl. 56.1 Opp. ¶ 38; Windholz
6

Decl., Ex. G). Several months later, in January 2015, ACI conducted training
sessions for CASACs to learn about the Recovery Care Plan. (Pl. 56.1 Opp.
¶ 41). Plaintiff attended a group training session with seven other ACI CASACs
on January 8, 2015. (Id.; Windholz Decl., Ex. I). Again, Plaintiff contests the
sufficiency of her training because she “could not read the forms or understand
what to do with the forms.” (Pl. 56.1 Opp. ¶ 41).
4.

Plaintiff’s Receipt of Disciplinary Warnings and a Performance
Improvement Plan

That same day, January 8, 2015, Plaintiff received a verbal warning from
Amy Sirken regarding her failure to submit daily productivity sheets.
(Windholz Decl., Ex. J). The form memorializing this warning notes, “[i]f G.
Allen does not provide these sheets daily, G. Allen will face disciplinary action
and his/her direct supervisor will be informed about their continued
insubordination.” (Id.). The form attached a letter from KC Jones, Director of
Medical Records, stating that she had informed Plaintiff of this requirement at
least five times. (Id.). Plaintiff received a second warning for incomplete
patient forms and a concomitant one-day suspension on January 29, 2015 (id.
at Ex. K), and a third warning on February 5, 2015 (id. at Ex. L).
The day after receiving her third warning, on February 6, 2015, Plaintiff
filed a complaint with the New York State Division of Human Rights
(“NYSDHR”) alleging discrimination on the basis of her age, race, and disability.
(Windholz Decl., Ex. B). Plaintiff received a fourth warning — which is
incorrectly marked as a third warning — on February 24, 2015. (Id. at Ex. M).

7

This warning noted that “43% of case records were missing elements …
required by regulation,” and, further, that “43% of the patients listed on
[Plaintiff’s] productivity log on 2/17/2015 … did not have progress notes in
those charts. Daily progress notes are required as per regulatory standards.”
(Id.).
ACI subsequently placed Plaintiff on a Performance Improvement Plan
(“PIP”) on February 26, 2015, which plan recited that “[f]ailure to comply …
may result in termination of [Plaintiff’s] employment.” (Windholz Decl., Ex. N).
Plaintiff was provided with a copy of the PIP on March 3, 2015. (Id. at Ex. O;
Pl. Dep. 223:21-224:1). 5
Also on March 3, 2015, Plaintiff had an individual training session with
ACI trainers Katrina Daae and Farhaana Zainul to discuss the Recovery Care
Plan. (Windholz Decl., Ex. P; Pl. Dep. 169:8-13, 22-25). 6 This training session
was conducted in Plaintiff’s office, where she had access to the CCTV monitor
she could use to enlarge the forms being discussed. (Pl. Dep. 170:1-5). 7 The
parties dispute whether this accommodation was sufficient: While ACI
contends that Plaintiff could use her CCTV during this training, Plaintiff states

5

Plaintiff contests this fact in her Counterstatement. (See Pl. 56.1 Opp. ¶ 58). However,
Plaintiff’s deposition testimony, coupled with the notation that she “refused to sign” her
PIP form (Windholz Decl., Ex. O), makes plain that Plaintiff was in fact shown a copy of,
or at least made aware of, the PIP.

6

Plaintiff testified at her deposition that she also received an individual training session
with Daae and Zainul in February 2015 for 35 minutes on a topic that she cannot
recall. (Pl. Dep. 230:20-232:8). There is no evidence in the record, beyond Plaintiff’s
passing reference in her deposition, to substantiate this session.

7

Plaintiff denies this fact in her Counterstatement (see Pl. 56.1 Opp. ¶ 60), but her
objection is unsupported and her deposition testimony confirms that this fact is true.
The Court will deem this fact undisputed for purposes of this motion.

8

that, without the ZoomText software, she could not see the new ACI patient
forms as they presented on a computer and, thus, could neither fully
appreciate the intricacies of the electronic forms, nor determine whether they
differed from the forms she was filling out by hand. (Id. at 170:3-8, 172:13-24).
Plaintiff further claims that this training session “was mandated to be 1½
hours” (Pl. 56.1 Opp. ¶ 63), but was only 45 minutes long, which she
maintains was “not enough with so much to cover on documentation” (id. at
¶¶ 59, 63). Finally, Plaintiff contends that, as part of her PIP, she arranged for
weekly training sessions with Daae and Zainul going forward, but those
sessions were never scheduled. (Id. at ¶ 61; Pl. Dep. 219:21-220:9).
ACI gave Plaintiff an attendance sheet to sign at the March 3, 2015
training, but she refused to sign on the advice of her union. (Windholz Decl.,
Ex. P; Pl. 56.1 Opp. ¶ 62). On March 4, 2015, ACI issued a fifth warning to
Plaintiff, this time for refusing to sign the training attendance sheet. (Pl.
Dep. 227:20-229:18). 8 Plaintiff received a sixth warning about missing
productivity reports and Recovery Care Plans on March 11, 2015. (Windholz
Decl., Ex. Q). The warning recites that Plaintiff “has been resistant to training
and has not sought supervision or training from her supervisor.” She was
suspended for three days and was told that a “failure … to demonstrate
immediate improvement will result in her termination.” (Id.). About one month
later, on April 8, 2015, Plaintiff took disability leave from ACI. (Pl. 56.1 Opp.
8

Neither side has introduced evidence of this warning, but it appears that a copy was
shown to Plaintiff at her deposition, at which time Plaintiff acknowledged both the
contents of the form and her refusal to sign it. (Pl. Dep. 227:20-229:18).

9

¶ 70). She was administratively terminated one year later when she failed to
return. (Windholz Decl., Ex. T).
6.

Disciplinary Warnings Issued to Other ACI CASACs

Plaintiff concedes that she was not the only CASAC at ACI to be
disciplined for non-compliance with the new patient forms. (Pl. Dep. 206:913). 9 Ewa Bruce — a 48-year-old Caucasian woman — received disciplinary
warnings on October 14, 2014, and January 8, 2015, for failing to complete
patient discharge plans and daily productivity sheets in a timely fashion.
(Lopresti Decl. ¶ 8; id. at Ex. A; Pl. 56.1 Opp. ¶ 48). Genesis Edmond — a 29year-old African-American woman — similarly received a verbal warning on
January 8, 2015, for failure to complete daily productivity sheets. (Lopresti
Decl. ¶ 8; id. at Ex. A; Pl. 56.1 Opp. ¶ 49).
7.

Plaintiff’s Requests for Leave

Separately, Plaintiff alleges she requested vacation and personal time
from ACI and her requests were denied. (FAC 5). Plaintiff applied for five days
of vacation time on January 22, 2015, but the request was denied because

9

Plaintiff disputes this fact in her Counterstatement — and, indeed, recants her
deposition testimony confirming this fact as “no longer ... correct.” (Pl. 56.1 Opp. ¶ 49).
Elsewhere in her Reply, however, she admits that Edmonds and Bruce were
reprimanded for their failures to timely complete patient paperwork. (Id. at ¶¶ 48, 49).
And the documentary evidence cited above corroborates that account. The Court will
deem these facts to be undisputed for purposes of this motion. See Brown v.
Henderson, 257 F.3d 246, 253 (2d Cir. 2001) (“[F]actual allegations that might
otherwise defeat a motion for summary judgment will not be permitted to do so when
they are made for the first time in the plaintiff’s affidavit opposing summary judgment
and that affidavit contradicts her own prior deposition testimony.”); Mack v. United
States, 814 F.2d 120, 124-25 (2d Cir. 1987) (“It is well-settled in [the Second] [C]ircuit
that a party’s affidavit which contradicts his own prior deposition testimony should be
disregarded on a motion for summary judgment.”).

10

Plaintiff had “[taken] 2 weeks off in December,” and because ACI was “down 3
counselors.” (Windholz Decl., Ex. R). Plaintiff applied for two days of personal
time on March 4, 2015, and this, too, was denied because ACI was “short
staffed” and had “no coverage.” (Id. at Ex. S).
Plaintiff states that ACI employee Ewa Bruce — who is Caucasian — was
permitted to take time off during a different time period. (See Pl. 56.1 Opp.
¶ 67; Pl. Dep. 241:8-10; see also Lopresti Decl. ¶ 8). But Plaintiff concedes
that ACI was short-staffed at the time she requested to take vacation. (Pl.
Dep. 241:22-242:7).
8.

Plaintiff’s Termination

On April 8, 2015, Plaintiff left ACI on medical leave. (Pl. 56.1 Opp. ¶ 70).
Under the collective bargaining agreement between ACI and Plaintiff’s union,
she was entitled to one year of leave. (Lopresti Decl., Ex. B). Because Plaintiff
believed that she was not capable of returning to work after one year, she was
administratively terminated on April 9, 2016. (Pl. 56.1 Opp. ¶ 73; Pl.
Dep. 259:2-4).
Plaintiff’s Amended Complaint alleges that she was terminated, along
with other ACI employees, for discriminatory reasons relating to her age and
race. (FAC 5). Notably, Plaintiff did not allege that she was wrongfully
terminated because of her disability. Rather, Plaintiff raises only a “failure to
accommodate” claim under the ADA. (Id. at 3). And at her deposition, Plaintiff
acknowledged that she was not bringing a wrongful termination claim under
the ADA. (Pl. Dep. 258:23-259:8). In her opposition papers, Plaintiff changes
11

course, alleging for the first time that her termination was discriminatory
because ACI caused a further deterioration in her eyesight, which precluded
her from returning to work in 2016. (Pl. 56.1 Opp. ¶ 74).
B.

Procedural Background
On February 6, 2015, Plaintiff filed her Verified Complaint with the

NYSDHR against ACI. (Windholz Decl., Ex. B). On August 7, 2015, the
NYSDHR dismissed Plaintiff’s claim. (Id. at Ex. C). Plaintiff commenced this
action, pro se, a few months later on December 21, 2015, alleging that ACI had
violated her rights under the ADA, the ADEA, and Title VII. (Dkt. #2). Two
months later, she amended her complaint to include a claim of discrimination
under the NYCHRL. (FAC 1-7).
Defendant ACI filed the instant motion for summary judgment on
January 9, 2017. (Dkt. #43). Plaintiff filed her opposition papers on March 1,
2017 (Dkt. #54), and briefing concluded with the filing of Defendants’ reply
brief on March 15, 2017 (Dkt. #57).
DISCUSSION
A.

Plaintiff’s Local Civil Rule 56.1 Opposition Statement
Local Civil Rule 56.1 of the United States District Courts for the

Southern and Eastern Districts of New York applies to this case. In relevant
part, the rule requires that “[t]he papers opposing a motion for summary
judgment shall include a correspondingly numbered paragraph responding to
each numbered paragraph in the statement of the moving party,” and, further,
that “each numbered paragraph in the statement of material facts set forth in
12

the statement required to be served by the moving party will be deemed to be
admitted for purposes of the motion unless specifically controverted by a
correspondingly numbered paragraph in the statement required to be served by
the opposing party.” L. Civ. R. 56.1 (b)-(c).
Plaintiff, who is proceeding pro se, properly submitted an opposition to
Defendants’ Rule 56.1 Statement of Undisputed Material Facts stating whether
she admits or disputes each point offered by Defendants. (Dkt. #56). While
Plaintiff has done a commendable job in her opposition, several of her
objections fail to respond to the material fact offered by Defendants. (See, e.g.,
Pl. 56.1 Opp. ¶¶ 41, 45, 56). The Court will consider Plaintiff’s Local Rule 56.1
Statement, but where (i) Plaintiff’s objection does not attack the point being
offered by Defendants, and (ii) Defendants’ proffered material fact is
corroborated by the weight of documentary and testimonial evidence in the
record, the Court will deem that fact to be undisputed for purposes of this
motion. See L. Civ. R. 56.1(c) (requiring that each material fact offered by the
moving party be “specifically controverted”). In so doing, the Court has taken
note of Plaintiff’s pro se status and conducted a searching review of the record
before deeming a statement to be undisputed. Cf. Holtz v. Rockefeller & Co.,
258 F.3d 62, 73 (2d Cir. 2001) (“A district court has broad discretion to
determine whether to overlook a party’s failure to comply with local court
rules,” and may “opt to conduct an assiduous review of the record even where
one of the parties has failed to file such a statement.”).

13

B.

Motions for Summary Judgment Under Rule 56
Rule 56(a) provides that a “court shall grant summary judgment if the

movant shows that there is no genuine dispute as to any material fact and the
movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a); see
also Celotex Corp. v. Catrett, 477 U.S. 317, 322 (1986) (internal citation and
quotation marks omitted); Anderson v. Liberty Lobby, Inc., 477 U.S. 242,
247-48 (1986). 10 A genuine dispute exists where “the evidence is such that a
reasonable jury could return a verdict for the nonmoving party.” Fireman’s
Fund Ins. Co. v. Great Am. Ins. Co. of N.Y., 822 F.3d 620, 631 n.12 (2d Cir.
2016) (internal quotation marks and citation omitted). A fact is “material” if it
“might affect the outcome of the suit under the governing law.” Anderson, 477
U.S. at 248.
While the moving party “bears the initial burden of demonstrating ‘the
absence of a genuine issue of material fact,’” ICC Chem. Corp. v. Nordic Tankers
Trading a/s, 186 F. Supp. 3d 296, 301 (S.D.N.Y. 2016) (quoting Celotex Corp. v.
Catrett, 477 U.S. 317, 323 (1986)), the party opposing summary judgment
10

The Court is aware that the 2010 Amendments to the Federal Rules of Civil Procedure
revised the summary judgment standard from a genuine “issue” of material fact to a
genuine “dispute” of material fact. See Fed. R. Civ. P. 56, advisory comm. notes (2010
Amendments) (noting that the amendment to “[s]ubdivision (a) ... chang[es] only one
word — genuine ‘issue’ becomes genuine ‘dispute.’ ‘Dispute’ better reflects the focus of a
summary-judgment determination.”). As of this past year, the Second Circuit continues
to use both formulations. Compare, e.g., Smith v. Barnesandnoble.com, LLC, 839 F.3d
163, 166 (2d Cir. 2016) (“The moving party bears the burden to demonstrate the
absence of any genuine issues of material fact.”), with, e.g., Harris v. Miller, 818 F.3d
49, 54 (2d Cir. 2016) (“[W]e conclude that there are genuine disputes of material
fact[.]”). Indeed, the Circuit sometimes uses the terms interchangeably within the same
decision. Compare, e.g., Cross Commerce Media, Inc. v. Collective, Inc., 841 F.3d 155,
162 (2d Cir. 2016) (“[T]here is a genuine dispute of material fact[.]”), with, e.g., id. at 168
(“We therefore think that [the nonmovant] has raised a genuine issue of material
fact[.]”). The Court at times relies on the traditional phrasing in this Opinion.

14

“must do more than simply show that there is some metaphysical doubt as to
the material facts.” Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 475 U.S.
574, 586 (1986); see also Brown v. Henderson, 257 F.3d 246, 252 (2d Cir.
2001). To that end, the non-moving party “must set forth specific facts
showing that there is a genuine issue for trial.” Parks Real Estate Purchasing
Grp. v. St. Paul Fire & Marine Ins. Co., 472 F.3d 33, 41 (2d Cir. 2006) (quoting
Fed. R. Civ. P. 56(e)).
When considering a motion for summary judgment, a court must
evaluate all facts “in the light most favorable to the non-moving party and must
resolve all ambiguities and draw all reasonable inferences against the movant.”
Beyer v. Cty. of Nassau, 524 F.3d 160, 163 (2d Cir. 2008) (internal quotation
marks and citation omitted). In keeping with the special solicitude offered pro
se litigants, a district court evaluating a motion for summary judgment in a pro
se case must construe the submissions “to raise the strongest arguments they
suggest.” Pabon v. Wright, 459 F.3d 241, 248 (2d Cir. 2006). A court need not,
however, give a pro se party boundless latitude and must demand more than
“conclusory allegations or denials” to overcome summary judgment. Kennedy
v. Arias, No. 12 Civ. 4166 (KPF), 2017 WL 2895901, at *7 (S.D.N.Y. July 5,
2017). The party opposing summary judgment must still produce “concrete
particulars” showing which material facts remain in dispute. Pucino v. Verizon
Wireless Commc’n, Inc., 618 F.3d 112, 119 (2d Cir. 2010) (internal citation
omitted).

15

The Second Circuit is clear that district courts must exercise caution
when “granting summary judgment to an employer in a discrimination claim
where … the merits turn on a dispute as to the employer’s intent.” Gorzynski
v. JetBlue Airways Corp., 596 F.3d 93, 101 (2d Cir. 2010) (quoting Holcomb v.
Iona Coll., 521 F.3d 130, 137 (2d Cir. 2008)). Because “direct evidence of
[discriminatory] intent will only rarely be available,” the court must conduct a
searching review of the record, including affidavits and depositions, for
“circumstantial proof which, if believed, would show discrimination.” Id.
C.

Defendants’ Motion for Summary Judgment Is Denied in Part and
Granted in Part
In the Amended Complaint, Plaintiff explicitly raises a failure to

accommodate claim under the ADA and discrimination claims under the ADEA,
Title VII, and the NYCHRL. 11 Construing Plaintiff’s claims as liberally as the
law and the record permit, the Court denies Defendants’ motion as to Plaintiff’s
failure to accommodate claim against ACI under the ADA and the NYCHRL,
and grants it as to Plaintiff’s discrimination claims against ACI under Title VII,
the ADEA, the NYSHRL, and the NYCHRL, and all claims against Zysman. 12

11

Plaintiff filed her Complaint using a fillable form complaint for pro se employment
discrimination cases provided by the United States District Court for the Southern
District of New York. This form lists several claims under federal, state, and local law,
and a plaintiff can check boxes to indicate the claims she wishes to raise. Plaintiff’s
initial Complaint only checked boxes for the ADA, the ADEA, and Title VII. Her
Amended Complaint added the box for the NYCHRL, but left blank the box for the New
York State Human Rights Law, N.Y. Exec. Law §§ 290 to 297 (the “NYSHRL”). In
keeping with the Second Circuit’s recent decision in McLeod v. Jewish Guild for the
Blind, the Court will construe Plaintiff’s Amended Complaint to include a claim under
the NYSHRL. See 864 F.3d 154, 157 (2d Cir. 2017).

12

As noted in Section A.8, supra, Plaintiff’s Amended Complaint frames her claim under
the ADA as one for failure to accommodate, not for disparate treatment or wrongful
termination. (FAC 2). By contrast, she pleads specific facts to support a claim that she

16

1.

Fact Issues Preclude Summary Judgment on Plaintiff’s Failure
to Accommodate Claims Against ACI Under the ADA and the
NYCHRL
a.

Applicable Law

The ADA’s prohibition on disability discrimination extends to “an
employer’s failure to make reasonable accommodations to the known physical
or mental limitations of an otherwise qualified employee with a disability.”
Wenc v. New London Bd. of Educ., — F. App’x —, 2017 WL 3587485, at *1 (2d
Cir. Aug. 21, 2017) (summary order) (quoting McBride v. BIC Consumer Prods.
Mfg. Co., Inc., 583 F.3d 92, 96 (2d Cir. 2009)). The Court looks first to whether
Plaintiff satisfies her burden to raise a prima facie case of failure to
accommodate, which requires a showing that “[i] plaintiff is a person with a
disability under the meaning of the ADA; [ii] an employer covered by the statute
had notice of [the plaintiff’s] disability; [iii] with reasonable accommodation,
plaintiff could perform the essential functions of the job at issue; and [iv] the

was discriminated against and wrongfully terminated on the basis of her race and age.
Plaintiff equivocates somewhat in her deposition testimony, but ultimately
acknowledges that she is not claiming termination because of her disability. (Pl.
Dep. 258:23-259:8; but see id. at 250:2-251:11). In her opposition brief, Plaintiff
discusses facts “relating to [her] ADA claim for failure to accommodate” and “race and
age discrimination.” (Pl. Opp. 2-6). Nevertheless, she claims in her Counterstatement
to “allege her termination was discrimination” because ACI caused the deterioration in
her eyesight that prevented her from returning to work. (Pl. 56.1 Opp. ¶ 74).
The Court is mindful of its obligation to afford a “special solicitude” to pro se parties,
but finds that even a liberal construction of the pleadings does not admit of a claim for
wrongful termination under the ADA. The Court need not address claims raised for the
first time in opposition to a motion for summary judgment and in contravention of
Plaintiff’s own prior testimony. Nassry v. St. Luke’s Roosevelt Hosp., No. 13 Civ. 4719
(GHW), 2016 WL 1274576, at *10 (S.D.N.Y. Mar. 31, 2016) (collecting cases); Mack, 814
F.2d at 124-25 (finding that a party may not avoid summary judgment by contradicting
her own prior deposition testimony).

17

employer has refused to make such accommodations.” McMillan v. City of N.Y.,
711 F.3d 120, 125-25 (2d Cir. 2013) (internal quotation marks omitted). 13
When evaluating the reasonableness of an accommodation, courts in the
Second Circuit look first to whether the employee has shown the “existence of a
plausible accommodation, the costs of which, facially, do not exceed the
benefits,” after which the burden shifts to the employer to show that the
accommodation would be an undue hardship. Borkowski v. Valley Cent. Sch.
Dist., 63 F.3d 131, 138 (2d Cir. 1995); see also Noll v. Int’l Bus. Machs. Corp.,
787 F.3d 89, 94 (2d Cir. 2015) (concluding that when an employer knows of an
employee’s disability, the ADA and the NYSHRL require the employer to provide
a “reasonable accommodation … unless the accommodation would impose an
undue hardship on the employer”). An accommodation can include “alteration
of the facilities in which a job is performed” and “acquisition of devices to assist
the performance of job duties.” McBride, 583 F.3d at 97. An accommodation is
considered an undue hardship if it “requir[es] significant difficulty or expense,”

13

In passing, Defendants suggest that Plaintiff’s claim fails without evidence of
Defendants’ discriminatory intent. The Court finds that the necessity of such a showing
is not clear. There are, as Defendants note, some district court opinions where such a
showing was required. (Def. Br. 24 (citing Logan v. Matveevskii, 57 F. Supp. 3d 234,
258 (S.D.N.Y. 2014); Hamedl v. Weiland, No. 10 Civ. 2738 (SJF), 2012 WL 3903499, at
*7 (E.D.N.Y. Sept. 6, 2012))). But the Second Circuit has not made discriminatory
intent a required element of a failure to accommodate claim. The Tenth Circuit recently
noted that no such requirement exists. Punt v. Kelly Services, 862 F.3d 1040, 1048
(10th Cir. 2017) (“There is at least one type of ADA claim, however, which does not
require any evidence of discriminatory intent, whether direct or circumstantial: a
failure-to-accommodate claim.”). Even if discriminatory intent were a required element
of a failure to accommodate claim, the record suggests genuine disputes regarding
Defendants’ inexplicable delays in providing accommodations as well as the sufficiency
and content of the trainings provided to Plaintiff.

18

which renders it presumptively unreasonable. McMillan, 711 F.3d at 128
(quoting 42 U.S.C. § 12111(10)(A)).
Where an employee claims that her employer failed to implement an
accommodation, she must proffer evidence of some reasonable accommodation
that would be effective in helping her perform her job. Borkowski, 63 F.3d at
139. That said, the employer’s accommodation need not be perfect or even
preferred by the employee, but “[t]he reasonableness of an employer’s
accommodation is a ‘fact-specific’ question that often must be resolved by the
factfinder.” Noll, 787 F.3d at 94-95 (quoting Wernick v. Fed. Reserve Bank of
N.Y., 91 F.3d 379, 385 (2d Cir. 1996)). An employer that has already
accommodated the employee’s disability is entitled to summary judgment on a
failure to accommodate claim where the undisputed record shows “the existing
accommodation is plainly reasonable.” Noll, 787 F.3d at 94.
“[F]ailure to accommodate is a type of disability discrimination that can
properly be raised under the NYCHRL.” LeBlanc v. United Parcel Serv., No. 11
Civ. 6983 (KPF), 2014 WL 1407706, at *17 (S.D.N.Y. April 11, 2014). While the
elements of the prima facie case mirror those under the ADA, Plaintiff’s burden
under the NYCHRL is lower: Plaintiff must show she was treated “less well”
than her colleagues “at least in part for a discriminatory reason.” Mihalik v.
Credit Agricole Cheuvreux N. Am., Inc., 715 F.3d 102, 110 n.8 (2d Cir. 2013).
Summary judgment is only proper where “the record establishes as a matter of
law that ‘discrimination played no role’ in [the employer’s] actions.” Id.

19

Under the NYCHRL, all accommodations are presumed reasonable until
proven otherwise. LeBlanc, 2014 WL 1407706, at *18 (citing N.Y. City Admin.
Code § 8-102(18)). An employer can overcome this presumption by showing
the accommodation would be an undue burden or that the employee could not
perform her duties even with the accommodation. Id. Once an employee alerts
her employer that she is disabled and requests an accommodation, the
employer is required to work with the employee to arrive at a reasonable
accommodation. Id. (citing 9 NYCRR § 466.11(j)(4)). And thus follows the
dispositive question here under both the ADA and the NYCHRL: Is there a
genuine dispute as to whether Defendants’ offered accommodation — allowing
Plaintiff to fill out forms manually — was reasonable?
b.

Analysis

Defendants concede that Plaintiff was disabled and that ACI was aware
of Plaintiff’s macular degeneration. (Def. 56.1 ¶ 25). Defendants argue they
provided a reasonable accommodation by permitting Plaintiff to use a CCTV
monitor — which, they acknowledge, she secured on her own — to fill out the
paperwork that CASACs were required to complete. (Id. at ¶ 26). While
Plaintiff agrees this accommodation was initially sufficient, she argues that
after ACI implemented new electronic forms in 2014, she needed two new
accommodations: (i) software that could enlarge the text of the new forms on
her computer, and (ii) training sessions during which she could view both hard
copy and electronic documents in order to understand ACI’s new forms. (Id. at
¶ 27; Pl. Opp. 2). The Court finds that Plaintiff has raised a genuine dispute of
20

fact as to the reasonableness of Defendants’ accommodations. Cf. McBride,
583 F.3d at 97-98 (holding plaintiff’s failure to identify any reasonable and
effective accommodations warranted grant of summary judgment for
defendants). 14
First, the record is murky, at best, about why Defendants did not
successfully install ZoomText software on Plaintiff’s computer after ACI
switched to an electronic paperwork system in 2013. Plaintiff claims that it
took ACI one year to purchase a copy of the software following her request and
another six months for ACI’s technology staff to attempt, unsuccessfully, to
install it. (Pl. 56.1 Opp. ¶ 30). Plaintiff testified at her deposition that,
eventually, ACI installed ZoomText but the program never functioned properly.
(Pl. Dep. 62:13-65:24). She further testified that she has ZoomText on her
home computer, and that it enables her to view the contents of her computer
and perform functions like reading emails. (Id. at 247:12-20). Defendants do

14

Plaintiff has not raised a claim of failure to engage in an “interactive process,” but the
Court considers it nonetheless and finds that such a claim is not supported by this
record. See McBride v. BIC Consumer Prods. Mfg. Co., Inc., 583 F.3d 92, 101 (2d Cir.
2009). The Second Circuit has recently clarified that, while an employer’s failure to
engage in an interactive process does not, on its own, form a claim under the ADA,
evidence of such a failure can be offered to show disability discrimination. Sheng v.
M&TBank Corp., 848 F.3d 78, 87 (2d Cir. 2017). Construing Plaintiff’s claims with the
liberality the law requires, the Court finds that Plaintiff does not allege deficiencies in
an interactive process, but rather a failure to accommodate her disability. Here, an
interactive process was not needed to determine what accommodations would help
Plaintiff overcome her disability. Plaintiff requested two accommodations: software that
would enlarge her computer’s screen and training where she could see the documents.
There is no argument on either side that other accommodations were or should have
been discussed. Cf. Brady v. Wal-Mart Stores, Inc., 531 F.3d 127,135-36 (2d Cir. 2008)
(finding that an interactive process is required under the ADA where the employee does
not request a specific accommodation). On these facts, the Court finds that no
interactive process was needed.

21

not offer any evidence that installing ZoomText, or comparable software, would
have imposed an undue hardship.
Second, there are disputed facts regarding the sufficiency of ACI’s
training on the new patient forms. As the Court reviewed above, the parties
dispute the number of trainings Plaintiff attended and the effectiveness of each,
given Plaintiff’s inability to see the patient forms being discussed in the
sessions she attended without her CCTV monitor. See supra at 5-9. Plaintiff
has shown that each time she was disciplined for her improper paperwork she
refused to sign the forms, believing they were discriminatory. (See Windholz
Decl., Ex. J, K, L, M, O, Q). And the record demonstrates that it was not until
March 3, 2015 — well after she began receiving warnings from ACI about her
deficient paperwork — that she was given a training session where she could
see the forms. (Windholz Decl., Ex. P; see Pl. 56.1 Opp. ¶ 59). It is not clear
from the record whether Plaintiff notified ACI that she could not see the forms
during earlier trainings but, after a searching review of the record, the Court
finds sufficient evidence to suggest that she did. (See, e.g., Pl. Dep. 157:20158:16; Pl. 56.1 Opp. ¶ 37). Defendants have introduced no evidence that
providing Plaintiff with individual training sessions in a setting that could
accommodate her disability would have imposed an undue hardship.
Defendants have also failed to prove that the accommodation they
provided was plainly reasonable and, thus, are not entitled to summary
judgment. See Noll, 787 F.3d at 94, 98. Instead of explaining why ACI could
not install software to enable Plaintiff to use her computer, Defendants argue
22

their failure to do so “is of no consequence since ACI allowed Plaintiff to
continue completing her forms manually.” (Def. Br. 22). But ACI’s failure is of
consequence if it resulted in an ineffectual — and thus presumptively
unreasonable — accommodation that caused Plaintiff to be disciplined. See 29
C.F.R. § 1630.2(o)(1)(ii) (defining a “reasonable accommodation” as one that
allows a disabled individual to “perform the essential functions of that
position”); see also Noll, 787 F.3d at 94. Defendants similarly fail to provide
any explanation about why it would be an undue burden to provide training for
Plaintiff in a setting where she could see. Instead, they argue that Plaintiff
could hear what was being discussed at the training sessions, and this
obviated the need for an accommodation. (Def. Br. 7). The Court disagrees.
Plaintiff argues that she was not able to complete the newer, more
complicated patient forms by hand as quickly as her co-workers could on a
computer, and that, in consequence, she could not submit her paperwork in
the required timeframe. (Pl. 56.1 Opp. ¶¶ 51, 56). This is the precise failing for
which she was repeatedly reprimanded by ACI. (See Windholz Decl., Ex. J, K,
L, M, O, Q). Defendants argue, perplexingly, that Plaintiff was disciplined not
for her productivity but for the “quality of [her] work” — specifically, her “failure
to complete required documentation within times required by OASAS” and
“incomplete documentation.” (Def. Reply 4). Framing Plaintiff’s inefficiency as
a work-quality issue is too clever by half, and, in any event, wholly unavailing
in light of the record evidence suggesting that Plaintiff’s trouble in performing

23

her job was a direct consequence of ACI’s failure to accommodate her
disability.
Defendants correctly point out that “[e]mployees are not entitled to hold
out for the most beneficial accommodation.” (Def. Br. 23 (quoting Tse v. N.Y.
Univ., No. 10 Civ. 7207 (DAB), 2013 WL 5288848, at *11 (S.D.N.Y. Sept. 19,
2013))); see also Baker v. The Home Depot, 445 F.3d 541, 548 (2d Cir. 2006).
While true, this misses the point: Plaintiff may not be entitled to a perfect
accommodation, but she is entitled to an effective one that enables her to
perform the essential functions of a CASAC, such as maintaining “proper
record keeping [] and documentation for the patient’s treatment plan.” (Def.
56.1 ¶ 14). See Borkowski, 63 F.3d at 139. Plaintiff has raised a genuine
dispute as to whether Defendants’ accommodation was effective and, thus,
reasonable. And because Plaintiff has met her prima facie burden and
Defendants have not demonstrated that effective accommodations would be an
undue hardship, Defendant ACI is not entitled to summary judgment as to
Plaintiff’s failure to accommodate claims under the ADA and the NYCHRL.
c.

Plaintiff Has Not Demonstrated Individual Liability
Against Zysman Under the NYCHRL

Having found that Plaintiff’s failure to accommodate claim under the
NYCHRL survives summary judgment, the Court must briefly address the issue
of individual liability under that statute. 15 The NYCHRL permits liability for an

15

There is no individual liability for this claim under the ADA. See, e.g., Ivanov v. N.Y.
City Trans. Auth., No. 13 Civ. 4280 (PKC), 2014 WL 2600230, at *5 (S.D.N.Y. June 5,
2014) (noting that the ADA restricts the definition of “employers” to entities and does
not include individuals). The same is true of Plaintiff’s claims under Title VII and the

24

employer or “an employee or agent thereof … regardless of ownership or
decisionmaking power.” Malena v. Victoria’s Secret Direct, LLC, 886 F. Supp.
2d 349, 366 (S.D.N.Y. 2012). Under the NYCHRL, an individual can be liable
for discrimination only if there is evidence that he or she “actually participates”
in the alleged discriminatory conduct. Id. There is no such evidence here.
Plaintiff has not put any facts in the record to support a finding that Defendant
Zysman participated in, or was even aware of, the conversations about
Plaintiff’s requested accommodations or disciplinary infractions. There is no
basis from the undisputed facts in the record for a finding of individual liability
for failure to accommodate under the NYCHRL.
3.

No Genuine Dispute Exists Regarding Plaintiff’s Race- and AgeDiscrimination Claims
a.

Applicable Law

To assess Plaintiff’s race- and age-discrimination claims under Title VII,
the ADEA, and the NYSHRL, the Court must travel the well-worn path of the
McDonnell Douglas v. Green burden-shifting test: To prevail, an employee must
first establish a prima facie case of discrimination; the burden then shifts to
the employer to “‘articulate some legitimate, nondiscriminatory reason’ for the
disparate treatment”; and, finally, the burden shifts back to the employee to
show that the employer’s reasons were mere pretext for discrimination. Vega v.
Hempstead Free Sch. Dist., 801 F.3d 72, 82-83 (2d Cir. 2015) (quoting
McDonnell Douglas v. Green, 411 U.S. 792, 802 (1973)); see Weinstock v.

ADEA. Id.; see also Tomka v. Seiler Corp., 66 F.3d 1295, 1314 (2d Cir. 1995), abrogated
on other grounds by Burlington Indus., Inc. v. Ellerth, 524 U.S. 742 (1998).

25

Columbia Univ., 224 F.3d 33, 42 n.1 (2d Cir. 2000) (finding that a NYSHRL
claim can be evaluated according to the same standard as a Title VII claim);
Gorzynski, 596 F.3d at 106 (applying the McDonnell Douglas framework to
ADEA claim). To establish a prima facie case of discrimination, Plaintiff must
show “[i] she is a member of a protected class; [ii] she is qualified for her
position; [iii] she suffered an adverse employment action; and [iv] the
circumstances give rise to an inference of discrimination.” Weinstock, 224 F.3d
at 42.
An employee suffers an “adverse employment action if he or she endures
a materially adverse change in the terms and conditions of employment” that
amounts to more “than a mere inconvenience.” Vega, 801 F.3d at 85 (quoting
Galabya v. N.Y.C. Bd. of Educ., 202 F.3d 636, 640 (2d Cir. 2000); Terry v.
Ashcroft, 336 F.3d 128, 138 (2d Cir. 2003)). An inference of discrimination can
arise from “the employer’s criticism of the plaintiff’s performance in ethnically
degrading terms … invidious comments about others in the employee’s
protected group[,] or the more favorable treatment of employees not in the
protected group[,] or the sequence of events leading to the plaintiff’s discharge.”
Littlejohn v. City of N.Y., 795 F.3d 297, 312 (2d Cir. 2015) (internal quotation
marks omitted). In evaluating Plaintiff’s claim, the Court is mindful of the
caution the Second Circuit requires of district courts when granting summary
judgment in employment discrimination cases, see Gorzynski, 596 F.3d at 101,
but observes that, nevertheless, “plaintiff at all times bears the ultimate burden
of proof” on this score, Belfi v. Prendergast, 191 F.3d 129, 140 (2d Cir. 1999).
26

By contrast, the Second Circuit’s decision in Mihalik v. Credit Agricole
Cheuveux N. Am., Inc., guides the Court’s analysis of Plaintiff’s claims under
the NYCHRL. See 715 F.3d at 108-09. To prevail, Plaintiff must only show
that ACI “treated her less well, at least in part for a discriminatory reason.” Id.
at 110 n.8. The burden then shifts to Defendants to present “legitimate
non-discriminatory motives to show the conduct was not caused by
discrimination, but [they are] entitled to summary judgment on this basis only
if the record establishes as a matter of law that ‘discrimination played no role’
in its actions.” Id. (quoting Williams v. N.Y. City Hous. Auth., 872 N.Y.S.2d 27,
38 (1st Dep’t 2009)). In effect, the analysis mirrors the McDonnell Douglas
framework, but accords Plaintiff a lesser burden of showing only that
Defendants’ actions were based, in part, on discrimination. LeBlanc, 2014 WL
1407706, at *12.
b.

Analysis
i.

Plaintiff Has Failed to Demonstrate a Prima Facie
Case as to ACI

Defendants do not contest Plaintiff’s protected status or qualification for
her position (Def. Br. 13-14), but argue instead that she cannot prove she
suffered an adverse employment action or that Defendants’ proffered reasons
for her disparate treatment were pretextual (id. at 13-20). Plaintiff was
disciplined six times, suspended twice (for one and three days, respectively),
and placed on a PIP. The Court agrees with Defendants that the warnings and
the PIP are not adverse employment actions, insofar as they did not effect a

27

materially adverse change in the terms of Plaintiff’s employment or alter the
fundamental nature of Plaintiff’s role at ACI. See Gorman v. Covidien, LLC, 146
F. Supp. 3d 509, 524 (S.D.N.Y. 2015) (finding that placement on a PIP was not
a materially adverse employment action).
Courts in this Circuit have found that suspensions can be adverse
employment actions, see Eka v. Brookdale Hosp. Med. Ctr., No. 14 Civ. 6468
(PKC), — F. Supp. 3d —, 2017 WL 1184129, at *8 (E.D.N.Y. March 29, 2017)
(collecting cases), irrespective of whether they are paid or unpaid, see Brown v.
City of Syracuse, 673 F.3d 141, 151 (2d Cir. 2012). 16 Even so, there is no
evidence that Plaintiff’s suspensions were anything other than an application of
“reasonable disciplinary procedures to an employee.” Joseph v. Leavitt, 465
F.3d 87, 92 n.1 (2d Cir. 2006). CASACs were obligated by ACI policy to submit
forms within a certain timeframe, and Plaintiff was not the only employee
disciplined for a failure to comply. (Pl. 56.1 Opp. ¶ 42; Pl. Dep. 45:21-24;
Lopresti Decl., Ex. A). On this record, the Court cannot find a genuine dispute
that Plaintiff’s suspensions were adverse employment actions.
Plaintiff complains forcefully about her denied vacation and personal
time off, but these denials were “mere inconvenience[s]” that do not rise to the
level of adverse employment actions. See Chukwuka v. City of N.Y., 795 F.
Supp. 2d 256, 261 (S.D.N.Y. 2011) (“[T]he denial of vacation time does not
generally rise to the level of an adverse employment action.”). 17 At the time of
16

The record does not reflect whether Plaintiff’s suspensions were paid or unpaid.

17

It is not clear whether Plaintiff also intends to raise a claim that ACI’s failure to provide
adequate training was racially discriminatory. Plaintiff stated at her deposition that she

28

Plaintiff’s first denied request, she had recently returned from a vacation and
was simply denied further time off thereafter. (Windholz Decl., Ex. R). Plaintiff
has also introduced nothing to call into question ACI’s explanation of shortstaffing. Thus, Plaintiff’s allegations cannot support a conclusion that these
denials effected a material change to her employment at ACI in any way.
Even assuming the warnings, suspensions, and PIP were adverse
employment actions, which they were not, Plaintiff’s prima facie claim still
falters, as she has failed to raise a triable issue that these actions gave rise to
an inference of racial discrimination. Plaintiff conceded at her deposition that
no one at ACI had ever made racially insensitive remarks to her. (Pl.
Dep. 114:2-7). She argues now that the only other employee disciplined for her
same infraction was also African-American, and disputes the evidence that a
Caucasian employee was similarly disciplined. (Pl. Opp. 10). These
conclusory assertions are unpersuasive: Defendants have shown through
documentary evidence that a Caucasian employee was disciplined, twice, for
failing to timely submit patient paperwork. (Lopresti Decl., Ex. A). It is not
clear from the record whether there were additional employees outside
Plaintiff’s protected class who committed this infraction, but, significantly,

does not. (Pl. Dep. 113:22-114:1). But, to the extent she does, Plaintiff has put forth
no evidence suggesting that this amounted to an adverse employment action or that it
was the result of racial animus. In fact, Plaintiff’s Amended Complaint supports
Defendants’ position that the group of CASACs who received individualized training
included several African-American employees. (FAC, Ex. B; Pl. 56.1 Opp. ¶ 40). There
is simply not enough evidence in the record to show a dispute as to any material fact on
this claim.

29

Plaintiff has not submitted evidence to show more favorable treatment of
employees outside her protected class.
The evidence in the record overwhelms any discriminatory inference to be
drawn from Plaintiff’s assertion of race discrimination. Of the 29 CASACs hired
from 2014 to 2016, the majority were African-American and only two were
Caucasian. (Lopresti Supp. Decl. ¶ 7). From April 2015 — the time when
Plaintiff left ACI — through 2016, ACI hired six CASACs, four of whom were
African-American. (Id. at Ex. C). 18 Had Defendants intended to discriminate
against Plaintiff on the basis of race, it makes no sense that they would
continue to hire African-American counselors after her departure. Dellaporte v.
City Univ. of N.Y., 998 F. Supp. 3d 214, 227-28 (S.D.N.Y. 2014).
Plaintiff further argues that, toward the end of her tenure, ACI began
hiring “lighter[-]skin[ned]” employees. (FAC 6). Courts have found that an
employer’s preferential treatment of employees with lighter skin tones — even
within a plaintiff’s own protected class — can support a race-discrimination
claim under Title VII. See, e.g., Govia v. Century 21, Inc., 140 F. Supp. 2d 323,
324 (S.D.N.Y. 2001). However, when asked at her deposition to name examples
of lighter-skinned ACI employees who had been hired in the latter part of her
tenure, Plaintiff could not name anyone. (Pl. Dep. 103:25-104:10). 19 Instead,

18

Plaintiff disputes Defendants’ proffered employment statistics, but the evidence she
cites in support of her objection corroborates Defendants’ account that ACI was racially
diverse during the time of Plaintiff’s employment and continued to be after her
departure. (Compare Pl. 56.1 Opp. ¶ 78, with Lopresti Supp. Decl., Ex. C).

19

At one point, Plaintiff pointed to Amy Sirken, who was present at the deposition, and
she later mentioned Katrina Daae and Farhaana Zainul. (Pl. Dep. 104:11-15, 109:1318).

30

Plaintiff stated that she observed nurses in each department of ACI who had
lighter skin tones than she. (Pl. Dep. 104:22-105:2). She conceded that she
was not familiar with the circumstances surrounding the hiring of any new
nurses; she did not know who else had applied for those positions; and she
was unaware of the qualifications of the hired nurses compared to other
applicants. (Id. at 105:3-22). When pressed, Plaintiff could not say whether
she had observed this same trend of favoring lighter-skinned individuals in the
hiring of other CASACs. (Id. at 108:22-109:12).
In her Counterstatement, Plaintiff disputes Defendants’ contention that,
between 2014 and 2016, it predominantly hired African-American individuals
to be CASACs. (Pl. 56.1 Opp. ¶ 78). In support, Plaintiff cites to a chart
appended to the Supplemental Declaration of Dolores Lopresti, which chart
Plaintiff claims demonstrates that “there are now more younger and lighter[]skin[ned]” employees at ACI. (Id.). But the chart does not contain any data
regarding the skin tone of the ACI employees referenced therein beyond noting
the race with which they identify. (Lopresti Supp. Decl., Ex. C). Plaintiff also
appends an excerpt from this list containing employees who, she alleges, are
lighter-skinned. (Pl. 56.1 Opp. ¶ 78). But Plaintiff’s list (which, it bears noting,
includes employees identified as African-American, white, Hispanic, and Native
American) provides no more granularity than Defendants’ chart, and thus does
not support her claim. (Id.). Finally, Plaintiff disputes Defendants’ contention
that Plaintiff’s department at ACI was, at all times during Plaintiff’s
employment, predominantly African-American. (Id. at ¶ 79). Plaintiff retorts
31

that she had “co-workers … that were … lighter[-]skin[ned] than her,” including
Jenifer Suzanne Rafael. (Id.). The record does not reflect Rafael’s race, skin
tone, hiring date, or the background of any employee she may have replaced.
Defendants have not proffered any evidence to rebut directly Plaintiff’s
claim that Defendants favored lighter-skinned individuals in hiring or
employment actions, nor have they addressed the claim in their briefs.
Nevertheless, the Court finds insufficient evidence in the record to support
Plaintiff’s claim of race discrimination on this basis. Moreover, even if the
record disclosed a genuine dispute as to whether ACI tended to hire
individuals — both within and without Plaintiff’s protected class — with lighter
skin tones, this evidence is not enough to raise an inference of discrimination
as to Plaintiff. Plaintiff has put forth no evidence that this alleged trend in
ACI’s hiring had anything to do with her termination — which, by Plaintiff’s
own admission, related to her physical inability to return to work. (Pl.
Dep. 258:17-259:4). Plaintiff does not allege that she or any other similarlysituated CASACs were replaced by individuals with lighter skin tones. There is
simply no evidence of discrimination against Plaintiff because of her darker
skin tone.
Plaintiff’s age-discrimination claim fares no better. Her claim centers on
a broad accusation that Defendant Zysman’s practice as CEO was to fire
counselors over the age of 40 who had been at ACI for over 10 years. In
support of this claim, she points to a comment made by Zysman at a meeting
that “ACI is the facility where you get your experience and you move on.” (Pl.
32

Dep. 101:7-13). There is no indication that this remark was made directly to or
about Plaintiff (or, indeed, anyone in her protected class) and, thus, “is not
enough to create an inference of discriminatory motive.” Ross v. New Canaan
Envtl. Comm’n, 532 F. App’x 12 (2d Cir. 2013) (summary order) (citing
Abdu-Brisson v. Delta Air Lines, Inc., 239 F.3d 456, 468 (2d Cir. 2001)). And in
any case, Plaintiff’s claim is refuted by the clear evidence in the record that
between 2014 and 2016, ACI hired 29 CASACs, 25 of whom were over the age
of 40. (Lopresti Supp. Decl. ¶ 7). Of the six CASACs hired after Plaintiff’s
departure, three were over the age of 50. (Id. at Ex. C). Again, no reasonable
jury could find that ACI would discriminate against Plaintiff because of her age,
only to hire additional counselors in her protected class thereafter. There is
simply no inference of age discrimination supported by the record.
ii.

Plaintiff Cannot Call Into Question ACI’s
Legitimate, Non-Discriminatory Reasons

Because Plaintiff does not meet her burden on the fourth prong of a
prima facie claim, the burden never shifts to ACI to prove legitimate,
non-discriminatory reasons for its actions. Even so, the Court reviews the
record and finds that Defendants would be able to meet this burden.
Defendants have proffered specific evidence that Plaintiff was disciplined for
her failure to submit paperwork in the required time frame. And while there
may be a question as to whether this explanation instantiates ACI’s failure to
accommodate Plaintiff’s disability, there is no indication that the explanation
evidences discrimination on the basis of race or age. Plaintiff was required by

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ACI policy to submit paperwork within a certain timeframe; when she failed to
do this, Defendants issued a warning and, later, suspensions when the
problem persisted. (Pl. 56.1 Opp. ¶ 42, Windholz Decl. Ex. J, K, L, M, Q).
Defendants have further shown that ACI articulated legitimate reasons for
denying Plaintiff’s requests for time off: ACI needed to staff its facility with a
sufficient number of counselors and denied Plaintiff’s requests because she
had just returned from vacation and ACI would have been short-staffed
otherwise. (Windholz Decl., Ex. R, S).
iii.

Plaintiff Has Not Shown Pretext

Finally, Plaintiff has not shown that any of Defendants’ proffered reasons
for their disciplinary actions and denials of leave requests are pretext for race
or age discrimination. A plaintiff can demonstrate pretext where she shows
that “the reason supplied was not the true reason for the unfavorable
employment decision.” Ibrahim v. N.Y. State Dept. of Health, Office of Health
Sys. Mgmt., 904 F.2d 161, 168 (2d Cir. 1990) (internal quotation marks
omitted). There is no evidence in the record to show that Defendants’ reasons
were pretext for racially motivated discrimination. Again, Defendants’ clear
reasons for disciplining Plaintiff may implicate issues under the ADA, but there
is no reason to believe that they masked racial animus or were intended to
develop a non-discriminatory record. Cf. Digilov v. JPMorgan Chase Bank, N.A.,
No. 13 Civ. 975 (KPF), 2015 WL 685178, at *14-15 (S.D.N.Y. Feb. 18, 2015)
(finding pretext where employer’s reasons were not clear and appeared to paper
over true, discriminatory reasons).
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Notably, under the ADEA, Plaintiff must show that her age was a “butfor” cause of Defendants’ actions. Gross v. FBL Fin. Servs., Inc., 557 U.S. 167,
176 (2009). Given Defendants’ legitimate, non-discriminatory reasons for
disciplining Plaintiff and denying her time off — reasons that are corroborated
by the record — Plaintiff cannot demonstrate that her age was the but-for
cause of these actions and cannot meet her burden to prove the legitimate
reasons were merely pretextual. Accordingly, ACI’s motion for summary
judgment on Plaintiff’s race and age discrimination claims under Title VII, the
ADEA, and the NYSHRL is granted.
iv.

Plaintiff’s Claims Against ACI Fail Even Under the
NYCHRL

The Court must separately, if briefly, examine Plaintiff’s race- and agediscrimination claims against ACI under the NYCHRL. As noted supra, Plaintiff
has failed to raise an inference of discrimination in support of a prima facie
claim under the McDonnell Douglas framework. Under the NYCHRL, she must
show only that Defendants actions were based “in part” on discrimination.
LeBlanc, 2014 WL 1407706, at *12; see also Mihalik, 715 F.3d at 110 n.8.
That said, the lower burden under the NYCHRL is a burden still, and requires
“some evidence from which discrimination can be inferred.” Ben-Levy v.
Bloomberg L.P., 518 F. App’x 17, 19-20 (2d Cir. 2013) (summary order). Even
after a searching review of the record, the Court finds no evidence that Plaintiff
was treated “less well” at ACI because of her race or age. She has not raised
sufficient evidence of any similarly-situated ACI employees who were treated

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more favorably than she, LeBlanc, 2014 WL 1407706, at *15, nor any evidence
that she was treated differently based of her race or her age, see Mihalik, 715
F.3d at 111. 20 Likewise, she has not shown that she was treated less well than
even employees within her protected class who had lighter skin tones. Because
the undisputed facts in the record make plain that race and age discrimination
played no part in Defendants’ actions, Defendant ACI is entitled to summary
judgment on Plaintiff’s discrimination claims. Mihalik, 715 F.3d at 110 n.8.
v.

Plaintiff Has Not Demonstrated Individual Liability
Against Zysman for Her Race- and AgeDiscrimination Claims Under the NYSHRL and the
NYCHRL

Finally, the Court finds that, even if Plaintiff’s claims for race and age
discrimination under the NYSHRL and the NYCHRL were to survive summary
judgment, there would be no basis for individual liability. Under the NYSHRL,
an individual can be held liable if he or she is an “employer,” such that he or
she has an ownership interest or is a supervisor with the authority to hire and
fire employees. Pacheco v. Comprehensive Pharmacy Servs., No. 12 Civ. 1606
(AJN), 2013 WL 6087382, at *17 (S.D.N.Y. Nov. 19, 2013). The NYCHRL, by
contrast, permits liability for an employer or “an employee or agent thereof.”
Malena, 886 F. Supp. 2d at 366. Under both statutes, an individual can be

20

The only evidence that could be construed to meet this burden is Plaintiff’s allegation
that a Caucasian employee was permitted to take vacation time while Plaintiff was not.
(Pl. 56.1 Opp. ¶ 67). Plaintiff concedes that ACI was short-staffed at the time she
requested leave. (Pl. Dep. 241:22-242:7). While the NYCHRL is broader than its federal
counterpart, it “is not a general civility code,” and “plaintiff still bears the burden of
showing that the conduct is caused by a discriminatory motive.” Mihalik v. Credit
Agricole Cheuvreux N. Am., 715 F.3d 102, 110 (2d Cir. 2013) (quoting Williams v. N.Y.
City Hous. Auth., 872 N.Y.S.2d 27, 40-41 (1st Dep’t 2009)). Plaintiff has failed to meet
even this minimal burden here.

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liable for discrimination if there is evidence that he or she “actually
participates” in the alleged discriminatory conduct. Id.
Assuming that Zysman is an “employer” as these statutes define the
term, there is simply no evidence that he had any participation in — or even
awareness of — the actions of which Plaintiff now complains. Plaintiff alleges
facts surrounding a single comment Zysman made as part of her age
discrimination claim but, as the Court found above, there is no evidence that
this comment was made about or to Plaintiff, or any member of her protected
class, and there is no evidence that the comment played any role in any
decision regarding Plaintiff’s employment. Defendant Zysman’s motion for
summary judgment as to Plaintiff’s claims of race and age discrimination under
the NYSHRL and NYCHRL is thus granted.
CONCLUSION
For the foregoing reasons, Defendants’ motion for summary judgment is
GRANTED IN PART and DENIED IN PART. The Court grants summary
judgment as to all claims except Plaintiff’s claims against ACI for failure to
accommodate her disability under the ADA and the NYCHRL. The Clerk of
Court is directed to terminate the motion at Docket Entry 43.
The parties are directed to appear for a conference on September 27,
2017, at 11:00 a.m., in Courtroom 618 of the Thurgood Marshall Courthouse,
40 Foley Square, New York, New York 10007, to schedule a trial in this matter.
The Court certifies under 28 U.S.C. § 1915(a)(3) that any appeal from
this Order would not be taken in good faith, and therefore in forma pauperis
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status is denied for the purpose of an appeal. See Coppedge v. United States,
369 U.S. 438, 444-45 (1962).
SO ORDERED.
Dated:

September 12, 2017
New York, New York

__________________________________
KATHERINE POLK FAILLA
United States District Judge

A copy of this Order was mailed by Chambers to:
Georgiana Allen
121 S.E. Duval Avenue
Port St. Lucie, Florida 34983

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