Jackson v. Chapter NY LLC

Filing 14

CONSENT DECREE: This Consent Decree is entered into as of the Effective Date, as defined below in Paragraph 10, by and between the following parties: Plaintiff, Sylinia Jackson (Plaintiff), and Chapter NY LLC ("Defendant"). Plaintiff and Defendant shall hereinafter be collectively referred to as, the "Parties" for the purposes and on the terms specified herein. Plaintiff and Defendant agree that it is in the Parties' best interest to resolve the Action on mutually agreeable terms without further litigation. Accordingly, the Parties agree to the entry of this Consent Decree without trial or further adjudication of any issues of fact or law raised in Plaintiff's Complaint. In resolution of this action, the Parties hereby AGREE to the terms set forth in this order. THE COURT, HAVING CONSIDERED the pleadings, law, underlying facts and having reviewed this proposed Consent Decree, FINDS AS FOLLOWS: 1) This Court has personal jurisdiction over Plaintiff and Defendant for the purposes of this lawsuit pursuant to 28 U.S.C. 1331; 2) The provisions of this Consent Decree shall be binding upon the Parties; 3) Entry of this Consent Decree is in the public interest; 4) This Consent Decree is for settlement purposes only and does not constitute an admission by Defendant of any of the allegations contained in the Complaint or any other pleading in this lawsuit, nor does it constitute any finding of liability against Defendant; 5) The Plaintiff is acting as a private attorney general in bringing this lawsuit and enforcing the ADA; and 6) This Consent Decree shall be deemed as adjudicating, once and for all, the merits of each and every claim, matter, and issue that was alleged, or could have been alleged by Plaintiff based on, or arising out of, or in connection with, the allegations in the Complaint. NOW THEREFORE, the Court approves the Consent Decree and in doing so specifically adopts it and makes it an Order of the Court. (Signed by Judge Ronnie Abrams on 8/2/2022) (ate)

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UNITED STATES DISTRICT COURT
SOUTHERN DISTRICT OF NEW YORK
X

SYLINIA JACKSON, on Behalf of Herself
and all Other Persons Similarly Situated,
Plaintiffs,
-against-

Docket No. 1:22-cv-04752-RA

CHAPTER NY LLC,
Defendant.
X

CONSENT DECREE
1.

This Consent Decree is entered into as of the Effective Date, as defined

below in Paragraph 10, by and between the following parties: Plaintiff, Sylinia Jackson
(“Plaintiff”), and Chapter NY LLC (“Defendant”). Plaintiff and Defendant shall hereinafter be
collectively referred to as, the “Parties” for the purposes and on the terms specified herein.
RECITALS
2.

Title III of the Americans with Disabilities Act of 1990 (“ADA”), 42 U.S.C.

§§ 12181-12189 (“ADA”) and its implementing regulation, 28 C.F.R. pt. 36, prohibit
discrimination on the basis of disability in the full and equal enjoyment of the goods, services,
facilities, privileges, advantages, and accommodations by any private entity that owns, leases (or
leases to), or operates any place of public accommodation. 42 U.S.C. § 12182(a); 28 C.F.R. §
36.201(a).
3.

Plaintiff filed this lawsuit in the U.S. District Court for the Southern District

of New York entitled Sylinia Jackson, on Behalf of Herself and All Other Persons Similarly
Situated v. Chapter NY LLC (Docket No. 1:22-cv-04752-RA) (the “Action”). The Plaintiff alleged
that Defendant’s website: https://www.chapter-ny.com (the “Website”), is not fully accessible to

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individuals with disabilities in violation of Title III of the Americans with Disabilities Act of 1990
(“ADA”), the New York State Human Rights Law (“NYSHRL”), and the New York City Human
Rights Law (“NYCHRL”).
4.

Defendant expressly denies that the Website violates any federal, state or

local law, including the ADA, NYSHRL, and the NYCHRL, and any other wrongdoing or liability
whatsoever. By entry into this Consent Decree, Defendant does not admit any wrongdoing.
5.

This Consent Decree resolves, settles, and compromises all issues between

the Parties in the Action.
6.

This Consent Decree is entered into by the Plaintiff, individually.
JURISDICTION

7.

Plaintiff alleges that Defendant is a private entity that owns and/or operates

the Website which is available through the internet to personal computers, laptops, mobile devices,
tablets, and other similar technology. Plaintiff contends that Defendant’s Website is a service,
privilege, or advantage of the Defendant’s physical location, thus rendering it a public
accommodation subject to Title III of the ADA. 42 U.S.C. §12181(7); 12182(a). Defendant denies
that its Website is a public accommodation or a place of public accommodation or is otherwise
subject to Title III of the ADA.
8.

This Court has jurisdiction over this action under 28 U.S.C. § 1331, and 42

U.S.C. § 12188. The Parties agree that for purposes of the Action and this Consent Decree venue
is appropriate.
AGREED RESOLUTION
9.

Plaintiff and Defendant agree that it is in the Parties’ best interest to resolve

the Action on mutually agreeable terms without further litigation. Accordingly, the Parties agree

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to the entry of this Consent Decree without trial or further adjudication of any issues of fact or law
raised in Plaintiff's Complaint. In resolution of this action, the Parties hereby AGREE to the
following:
DEFINITIONS
10.

Effective Date means the date on which this Consent Decree is entered on

the Court’s Docket Sheet following approval by the Court.
11.

Reasonable Efforts means, with respect to a given goal or obligation, the

efforts that a reasonable person or entity in Defendant's position would use to achieve that goal or
obligation. Any disagreement by the Parties as to whether Defendant has used Reasonable Efforts
as provided for under this Consent Decree shall be subject to the dispute resolution procedures set
forth in paragraphs 16 through 22 of this Consent Decree. Reasonable Efforts shall be interpreted
so as to not require Defendant to undertake efforts whose cost, difficulty or impact on Defendant’s
Website could constitute an undue burden, as defined in Title III of the ADA but as applied solely
to Defendant’s Website - as though they are collectively a standalone business entity, or which
could result in a fundamental alteration in the manner in which Defendant operates its Website or the primary functions related thereto, or which could result in a loss of revenue or traffic on its
Website related operations.
TERM
12.

The term of this Consent Decree shall commence as of the Effective Date

and remain in effect for the earlier of: (1) twenty-four (24) months from the Effective Date; or (2)
the date, if any, that the regulations are adopted in the Department of Justice’s anticipated proposed
regulations for websites under Title III of the ADA.

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GENERAL NONDISCRIMINATION REQUIREMENTS
13.

Pursuant to the terms of this Consent Decree, Defendant:
a. Shall not deny persons with a disability (as defined under the ADA),
including the Plaintiff, the opportunity to participate in and benefit from
the goods, services, privileges, advantages, and accommodations
through the Website as set forth herein. 42 U.S.C. §12182(b)(1)(A)(i);
28 C.F.R. § 36.202(a);
b. Shall use Reasonable Efforts to provide persons with a disability (as
defined under the ADA), including the Plaintiff, an equal opportunity to
participate in or benefit from the goods, services, privileges, advantages,
and accommodations provided through the Website as set forth herein.
42 U.S.C. § 12182(b)(2)(A)(ii); 28 C.F.R. § 36.202(b); and
c. Shall use Reasonable Efforts to ensure that persons with a disability (as
defined under the ADA), including the Plaintiff, are not excluded,
denied services, segregated, or otherwise treated differently because of
the absence of auxiliary aids and services, through the Website as set
forth herein. 42 U.S.C. § 12182(b)(2)(A)(iii); 28 C.F.R. § 36.303.
COMPLIANCE WITH TITLE III OF THE ADA

14.

Web Accessibility Conformance Timeline: Defendant shall ensure full and

equal enjoyment of the goods, services, privileges, advantages, and accommodations provided by
and through the Website according to the following timeline and requirements provided that the
following dates will be extended in the instance that the Department of Justice releases regulations

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for websites under Title III of the ADA while this Consent Decree is in effect and which contain
compliance dates and/or deadlines further in the future than the dates set forth herein:
a. Within twenty-four (24) months of the Effective Date, the Defendant
shall ensure that the Website, if in existence, substantially conforms to
the Web Content Accessibility Guidelines 2.1 Level A and AA Success
Criteria ("WCAG 2.1 AA") in such a manner so that the Website will
be accessible to persons with disabilities as set forth in Paragraph 20
below.
b. Defendant shall not be responsible for ensuring that third party content
or plug-ins whose coding is not solely controlled by Defendant but are
otherwise located on the Website or linked to from the Website, are
accessible or otherwise conform to WCAG 2.1 AA.
SPECIFIC RELIEF TO PLAINTIFF
15.

Specific Relief: The Plaintiff and the Defendant have agreed to settle all

matters relating to costs, damages, attorneys’ fees, experts’ fees, other financial matters, relating
to any alleged inaccessibility of the Website through a separate agreement (the “Settlement
Agreement”) which is not incorporated into this Consent Decree.
PROCEDURES IN THE EVENT OF DISPUTES
16.

The procedures set forth in Paragraphs 17 through 19 must be exhausted in

the event that (i) Plaintiff alleges that Defendant has failed to meet its obligations pursuant to this
Consent Decree or (ii) Defendant alleges that there is a criteria of WCAG 2.1 AA with which it
cannot substantially comply as set forth herein. There will be no breach of this Consent Decree by
Defendant in connection with such allegations until the following procedures have been exhausted.

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17.

If a party believes that the other party hereto has not complied in all material

respects with any provision of the Consent Decree, that party shall provide the other party with
written notice of non-compliance containing the following information: (i) the alleged act of noncompliance; (ii) a reference to the specific provision(s) of the Consent Decree that is not being
complied with in all material respects; (iii) a statement of the remedial action sought by the
initiating party; and (iv) a reasonably detailed statement of the specific facts, circumstances and
legal argument supporting the position of the initiating party. Plaintiff will notify Defendant in
writing after the dates for compliance set forth herein if Plaintiff believes that the Website is in
any way not compliant with this Consent Decree. Defendant will notify Plaintiff in writing if it
believes there is a criteria of this Consent Decree with which it cannot substantially comply
hereunder. All notifications must include reasonable detail and shall be made in the manner set
forth in Paragraph 22.
18.

Within sixty (60) days of either Party receiving notice as described in

Paragraph 17, the other Party will respond in writing to the notice. Within fifteen (15) days of
receipt of the response, the Parties will meet by telephone, or in person, in an attempt to informally
resolve the issue.
19.

If the issue remains unresolved within thirty (30) days of the meeting

referenced in Paragraph 18, the Parties will each have an additional thirty (30) days to select an
expert and the two experts will mutually select an independent accessibility consultant with
substantial experience in accessible website design who will evaluate the particular item(s) raised
based on whether a person, who has a disability and uses screen reader software and has average
screen reader competency (“person with a Visual Impairment who has average screen reader
competency”), can adequately utilize the Website.

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20.

There will be no breach of this Consent Decree unless (a) the independent

accessibility consultant determines that a particular item(s) cannot be accomplished by a person
with a disability who has average screen reader competency using a prominent commercially
available screen reader such as Jaws, Voiceover, or NVDA in combination with one of the
following browsers (in versions of which that are currently supported by their publishers): Internet
Explorer, Firefox, Safari and Chrome; and (b) Defendant fails to remedy the issue using
Reasonable Efforts within a reasonable period of time of not less than ninety (90) days of receiving
the accessibility consultant’s opinion. If the accessibility consultant believes that a reasonable time
using Reasonable Efforts to remedy the items found not to be usable is longer than ninety (90)
days, then the Parties may agree on a longer time period without leave of Court so long as the
extension is documented in writing and executed by the Parties to this Agreement or their
respective counsel. If the accessibility consultant finds that a particular item found not to be usable
cannot be remedied using Reasonable Efforts, Defendant shall not be obligated to remedy that
item.
21.

Any of the time periods set forth in Paragraphs 17 through 19 may be

extended by mutual agreement of the Parties.
22.

Any notice or communication required or permitted to be given to the

Parties hereunder shall be given in writing by e-mail and by overnight express mail or United
States first class mail, addressed as follows:
For Plaintiff:

Jeffrey M. Gottlieb
Gottlieb & Associates
150 East 18th Street, Suite PHR
New York, New York 10003
Tel: [phone]
[e-mail]

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For Defendant:

Joseph J. DiPalma, Esq.
Jackson Lewis P.C.
44 South Broadway, 14th Floor
White Plains, New York 10601
Tel: [phone]
[e-mail]
MODIFICATION

23.

No modification of this Consent Decree shall be effective unless in writing

and signed by authorized representatives of all Parties.
ENFORCEMENT AND OTHER PROVISIONS
24.

The interpretation and enforcement of this Consent Decree shall be

governed by the laws of the State of New York.
25.

This Consent Decree contains the entire agreement of the Plaintiff and the

Defendant concerning the subject matter described in Paragraph 3, other than the terms of the
Settlement Agreement, and no other statement, promise, or agreement, either written or oral, made
by any party or agent of any party, that is not contained in this Consent Decree, and concerns the
subject matter described in Paragraph 3, shall be enforceable, other than the Settlement Agreement.
26.

If any provision of this Consent Decree is determined to be invalid,

unenforceable, or otherwise contrary to applicable law, such provision shall be deemed restated to
reflect as nearly as possible and to the fullest extent permitted by applicable law its original intent
and shall not, in any event, affect any other provisions, all of which shall remain valid and
enforceable to the fullest extent permitted by applicable law.
PERSONS BOUND AND INTENDED THIRD-PARTY BENEFICIARIES
27.

The Parties to this Consent Decree expressly intend and agree that this

Consent Decree shall inure to the benefit of all persons with vision disabilities as defined by the

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ADA, indicating those who utilize a screen reader to access the Website, which disabled persons
shall constitute third-party beneficiaries to this Consent Decree.
28.

The signatories represent that they have the authority to bind the respective

parties, Plaintiff and Defendant to this Consent Decree.
CONSENT DECREE HAS BEEN READ
29.

Consent Decree has been carefully read by each of the Parties, and its

contents are known and understood by each of the Parties. This Consent Decree is signed freely
by each party executing it. The Parties each had an opportunity to consult with their counsel prior
to executing the Consent Decree.
SYLINIA JACKSON
Aug. 1, 2022

Dated: ___________________

By: ______________________
Sylinia Jackson
Sylinia Jackson (Aug 1, 2022 11:39 PDT)

CHAPTER NY LLC
Aug 1, 2022
Dated: ___________________

By: ______________________
Owner
Its: _______________________

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APPROVED AS TO FORM AND CONTENT:
GOTTLIEB & ASSOCIATES
Aug. 1, 2022

Dated: ___________________

By: ______________________
Jeffrey M. Gottlieb, Esq.
150 East 18th Street, Suite PHR
New York, New York 10003
Tel: [phone]
[e-mail]
jeffrey gottlieb (Aug 1, 2022 11:43 PDT)

JACKSON LEWIS, P.C.
August 1, 2022
Dated: ___________________

By: ______________________
Joseph J. DiPalma, Esq.
44 South Broadway, 14th Floor
White Plains, New York 10601
Tel: [phone]
[e-mail]

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COURT APPROVAL, ADOPTION, AND ENTRY OF THE CONSENT DECREE
THE COURT, HAVING CONSIDERED the pleadings, law, underlying facts
and having reviewed this proposed Consent Decree,
FINDS AS FOLLOWS:
1)

This Court has personal jurisdiction over Plaintiff and Defendant for the purposes

of this lawsuit pursuant to 28 U.S.C. §§ 1331;
2)

The provisions of this Consent Decree shall be binding upon the Parties;

3)

Entry of this Consent Decree is in the public interest;

4)

This Consent Decree is for settlement purposes only and does not constitute an

admission by Defendant of any of the allegations contained in the Complaint or any other pleading
in this lawsuit, nor does it constitute any finding of liability against Defendant;
5)

The Plaintiff is acting as a private attorney general in bringing this lawsuit and

enforcing the ADA; and
6)

This Consent Decree shall be deemed as adjudicating, once and for all, the merits

of each and every claim, matter, and issue that was alleged, or could have been alleged by Plaintiff
based on, or arising out of, or in connection with, the allegations in the Complaint.
NOW THEREFORE, the Court approves the Consent Decree and in doing so
specifically adopts it and makes it an Order of the Court.

Dated: August 2, 2022
New York, New York
cc: Counsel of record via CM/ECF

________________________________
RONNIE ABRAMS
UNITED STATES DISTRICT JUDGE