Equal Employment Opportunity Commission v. Safelite Glass Corporation
Filing
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ORDER granting in part and denying in part 37 Motion for Summary Judgment. Counsel is reminded to read the order in its entirety for critical information and deadlines. Accordingly the trial of this matter is CONTINUED until the term of court commencing on 10/1/2012. Signed by Senior Judge James C. Fox on 8/9/2012. (Edwards, S.)
UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF NORTH CAROLINA
EASTERN DIVISION
No.4:10-CV-I02-F
EQUAL EMPLOYMENT OPPORTUNITY)
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COMMISSION,
Plaintiff,
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and
LEE LARA VIERE-STEELE,
DARRELL STEELE,
Intervenor Plaintiffs,
vs.
SAFELITE GLASS CORP.,
and
GREGORY K. BYRD,
Defendants.
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ORDER
This matter is before the court on the Motion for Summary Judgment [DE-37] filed by
Defendants Safelite Glass Corporation and Gregory K. Byrd.
Plaintiff Equal Employment
Opportunity Commission ("EEOC") and Plaintiff-Intervenors Lee LaRaviere-Steele and Darrell
Steele have filed separate responses, and Defendants have replied. The motion is therefore ripe for
ruling.
STATEMENT OF THE FACTS!
A. Safelite and the Associated Services Department
Defendant Safelite Glass Corporation ("Safe lite") is a national provider of auto glass
products and services and has retail facilities and distribution centers in all fifty states. It also
operates a manufacturing facility in Enfield, North Carolina, which currently employs approximately
200 individuals and manufactures windshields that are ultimately installed on the vehicles ofSafelite
customers.
During 2007 and 2008, the senior manager at the Enfield facility was Assistant Vice
President for Manufacturing and Distribution Rich Glover ("Glover"). Reporting to Rich Glover
were Operations Manager Tony Roach ("Roach") and Facility Controller, Mike Bradsher
("Bradsher"). Defendant Gregory K. Byrd ("Byrd") was the Associated Services ("AS") Manager
responsible for the human resources functions at the Enfield facility. Byrd reported to Brenda
Downing ("Downing") Director of Human Resources, in Safelite's Columbus, Ohio, headquarters.
Prior to 2004, Byrd had been responsible for the human resource functions at only the Enfield
The court sets forth the facts in the light most favorable to the EEOC and LaRaviere-Steele.
In so doing, however, the court has relied only upon admissible evidence. See Mitchell v. Data Gen.
Corp., 12 F.3d 1310, 1316 (4th Cir. 1993)("The summary judgment inquiry thus scrutinizes the
plaintiff s case to determine whether the plaintiff has proffered sufficient proof, in the form of
admissible evidence, that could carry the burden ofproof ofhis claim at trial."). For this reason, the
court has not recounted facts which rely upon inadmissible hearsay. See Maryland Highways
Contractors Ass 'n, Inc. v. State ofMaryland, 933 F.2d 1246, 1251 (4th Cir. 1991)(explaining that
hearsay evidence, which is inadmissible at trial, cannot be considered on a motion for summary
judgment). For example, LaRaviere-Steele and the EEOC maintain that LaRaviere-Steele often
worked at home on Mondays when Byrd would be returning to the office. The evidence relied upon
to support that assertion is LaRaviere-Steele's March 6, 2008, email to Brenda Downing, and
Downing's notes of a March 20, 2008 interview with LaRaviere-Steele. LaRaviere-Steele's
statements in each of these documents are hearsay. FED.R.EvID. 801(c)(defining hearsay as a
"statement, other than one made by the declarant while testifYing at the trial or hearing, offered in
evidence to prove the truth of the matter asserted.").
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facility. In 2006, Byrd was given significant additional responsibilities which required him to
provide human resources support to Safelite's facilities through the eastern and southeastern states.
His additional duties required him to spend the majority of his time traveling to various Safelite
locations within his territory, although his "home" office remained in Enfield.
Because his new role necessitated that he be away from the Enfield facility, Byrd was no
longer able to provide the day-to-day human resources support and services to the Enfield facility.
In 2007, Safelite created a new position, AS Supervisor, whose function was designed to provide
day-to-day human resources support to Glover, Bradsher, and Roach in the Enfield facility.
B. Lararviere-Steele is hired by Safelite
After interviewing for the AS Supervisor position with members ofthe Enfield management
team, including Glover, Bradsher, Roach and Byrd, Laraviere-Steele was hired in January 2007.
Laraviere-Steele was responsible for providing day-to-day human resources support to the managers
and supervisors in Enfield, as well as handling labor relations, benefits questions, disciplinary issues,
and recruiting issues. As part of her employment as the AS Supervisor, Laraviere-Steele was
familiar with Safelite's policies and procedures, reviewed the policies with Safelite employees
periodically throughout their employment, and enforced those policies as needed. She reported
directly to Byrd and also had reporting responsibilities to Glover.
C. LaRaviere-Steele's interactions with Byrd
LaRaviere-Steele contends that in February or March of2007 and continuing until February
2008, Byrd directed inappropriate remarks and behavior towards her.
Byrd complimented
LaRaviere-Steele "a couple oftimes" on her eyes, appearance and hairstyle. See Dep. ofLaRarviere
Steele [DE-44-2] at p. 178. LaRaviere-Steele also contends Byrd also told her she looked "damn
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good" and "nice" a couple oftimes. LaRaviere-Steele at first was not troubled by Byrd's comments,
but as time went on, she no longer welcomed them.
According to LaRaviere-Steele, Byrd also asked her inappropriate questions. She contends
that on at least two occasions, Byrd asked her if she was "gray down there." LaRaviere-Steele
testified that in response to the first question, she may have laughed it off and tried to change the
subject, but after Byrd asked her a second time, she said "No, and stop asking me." Dep. of
LaRaviere-Steele [DE-44-2] at p. 179. Byrd also questioned her several times about the color ofher
panties, and asked her on at least one occasion to stick out her tongue. LaRaviere-Steele contends
she never answered Byrd.
LaRaviere-Steele also contends that Byrd commented at least once on her breasts, telling her
they looked nice while he stared at her chest. On another occasion, Byrd told LaRaviere that he
would like to touch her breasts while both of them were sitting in a truck. LaRaviere got out of the
vehicle. She also maintains that he would routinely stare at her chest, prompting her to remark,
"Hey, I'm up here." Dep. of LaRaviere-Steele [DE-44-2] at p. 183.
LaRaviere-Steele contends that Byrd also inappropriately touched her. On one evening in
2007, Byrd entered the copyroom after LaRaviere-Steele and bent down to attempt to kiss her.
LaRaviere-Steele said "don't," pushed Byrd away, and then left the facility. On at least two
occasions, Byrd ran his fingertips up her back and over her shoulders, and asked, "You closing in
the front or back today?" in reference to her bra. Dep. ofLaRaviere-Steele [DE-44-2] at pp. 185-87.
On another occasion, after LaRaviere-Steele entered Byrd's office, he asked her to look at his
computer screen. When she did so, Byrd ran his finger up the inside ofLaRaviere-Steele's pandeg
to about five inches below the zipperline ofher pants. LaRaviere-Steele then physically moved away
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from him. Another employee, Loretta Roberson, saw LaRaviere-Steele after this incident and noted
she looked upset. LaRaviere-Steele told Roberson what happened.
On May 7,2007, LaRaviere-Steele was coordinating and preparing for a Safelite management
meeting to be held that evening at the Gateway Center Holiday Inn. Byrd told another employee that
he and LaRaviere-Steele were leaving, and then told LaRaviere-Steele to follow him in her vehicle.
She did so, and he led her to the hotel. When she arrived, she threw her hands up in the air and
asked, "What's this?" Dep. of LaRaviere-Steele [DE-44-2] at p. 198. Byrd told her to "come on"
and entered the hotel room. Byrd explained that it was noisy at the Enfield facility, and they could
talk at the hotel. In the room, they both sat on chairs and discussed a variety of work issues for
approximately 20 minutes. Byrd then got up from the desk, sat on the bed, and asked LaRaviere
Steele to sit with him. When she refused, he tried to pull her onto his lap. LaRaviere-Steele left the
room, and Byrd followed her outside and said he was sorry. LaRaviere-Steele then called a
subordinate, Loretta Roberson, and asked her to meet her at the management location with needed
supplies. According to LaRaviere-Steele, she was upset and crying, and told Roberson what
happened.
On another occasion, Byrd called LaRaviere-Steele and asked her to meet him after work
hours in the parking lot ofa local college and deliver some work-related materials he needed. When
LaRaviere arrived, Byrd requested that she get into his vehicle and LaRaviere complied with his
request. The two began to discuss work-related issues. During their discussion, Byrd commented
that LaRaviere-Steele smelled nice. He then moved his vehicle because he didn't want to be seen
by his daughter's boyfriend who was in the area. Byrd then attempted to kiss LaRaviere-Steele and
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touch her breast. LaRaviere-Steele told Byrd, "no," exited his vehicle, and then left in her own
vehicle.
Other than her comments to Loretta Roberson, LaRaviere-Steele did not report Byrd's
behavior to any employee or manager at Safelite, despite the company maintaining an anti
harassment policy and complaint procedures. The policy encouraged employees to report harassment
or other inappropriate conduct, and specifically allowed employees to report incidents to their
supervisor, their supervisor's supervisor, or the AS department. Under the policy, supervisors and
managers were required to report any incidents of harassment to the AS department or the Safelite
Ethics Hotline. LaRaviere-Steele contends she never called the Ethics Hotline because she thought
Byrd helped Downing with checking the voicemail system, and he would hear her complaint.
LaRaviere-Steele did, however, tell Woodrow Harper, a security guard employed through an
outside company who was assigned to the Enfield facility, about at least one incident with Byrd. On
February 18, 2008, Harper observed LaRaviere-Steele looked like something was wrong with her,
so he asked her if she was okay. LaRaviere-Steele became quiet, and then followed Harper into his
office and told him that Byrd had asked her the color ofher panties. Harper asked LaRaviere-Steele
ifthere was anything he needed to do about it, because Harper reported to her. LaRaviere-Steele told
Harper he didn't need to do anything, but Harper completed an Incident Report as was required by
his employer. Harper was shocked by what LaRaviere-Steele told him.
D. LaRaviere-Steele's Performance at Safelite
During LaRaviere-Steele's tenure at Safelite, she was responsible for generating several
reports to be used by Enfield managers. These reports included (l) weekly staffing reports that
allowed the management team to identifY departments which required additional staffing or those
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which were overstaffed, (2) monthly attendance reports, needed by Bradsher to determine incentive
bonus payments to employees, and (3) workplace injury reports. All of these reports frequently
contained inaccuracies, which caused problems for various managers, including causing errors in
incentive bonus pay for employees. Many of the managers complained to Byrd about the reports
being inaccurate, but at least one manager, Bradsher, recalls problems with the various reports
preceding the period of LaRaviere-Steele's employment at Safelite.
Managers at Safelite also had concerns about Laraviere-Steele' s relationship with the Union
President and other Union officials. Byrd observed Laraviere-Steele in frequent closed-door
meetings with Union officials and Glover felt that the Union President was monopolizing Laraviere
Steele's time which prevented her from focusing on other tasks. Glover told Laraviere-Steele to
keep the Union President out ofher office; Byrd counseled Laraviere-Steele to keep an arms length
relationship with Union officials.
Glover also felt that LaRaviere-Steele was ineffective in making decisions and solving
problems.
Glover felt that rather than solving problems presented by employee complaints,
LaRaviere-Steele became merely a conduit for reporting issues to other managers. Roach felt that
LaRaviere-Steele had a tendency to exaggerate, and Byrd has testified that Glover complained to him
about LaRaviere-Steele exaggerating about what work she had to do.
Glover eventually determined that LaRaviere-Steele was struggling, so toward the end of
2007, or possibly in the beginning of2008, he asked her to prepare a list ofthe specific tasks she had
to complete in her job. His goal was to help her prioritize certain tasks and perhaps reassign tasks
to other employees. LaRaviere-Steele never provided Glover with the list. Nevertheless, at some
point, some functions previously assigned to LaRaviere-Steele were transferred to the Accounting
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Department. LaRaviere-Steele did not agree with the decision to transfer the duties, and Bradsher
felt that LaRaviere-Steele was not working amicably with at least one of the employees he
supervised in the Accounting Department. Bradsher communicated his concerns to Byrd, who
maintains he discussed them with LaRaviere-Steele.
In late February 2008, Bradsher directed LaRaviere-Steele to review and verifY that certain
associates listed on the monthly attendance report were on valid leaves of absences to allow the
company to issue incentive checks to employees. When LaRaviere-Steele did not complete the task,
Bradsher asked her again to do so. He then asked LaRaviere-Steele to come to his office, and
LaRaviere-Steele questioned why she had to complete the task. She then told Bradsher she could
not complete the task, and Bradsher told her she was being insubordinate. LaRaviere-Steele left the
meeting in tears. Bradsher contacted Byrd and told him about the incident, and informed Byrd that
ifhe was not going to be back in the building, Bradsher would handle it. Byrd assured Bradsher he
would take care of it.
LaRaviere-Steele contends that neither Byrd nor any other manager at Enfield ever counseled
or expressed dissatisfaction with her job performance.
She notes that Safelite maintains a
"Counseling and Corrective Action Policy" that states "formal corrective action will be taken" when
"an associate is not meeting job expectations, has a poor or disruptive attitude, or is any way
hindering the productivity of his or her fellow associates, or is in violation of company policies or
practices." The Policy also provides, in pertinent part, the following:
Typically, the corrective action is a progressive process, however, depending on the
circumstances, Safelite Group may, at its discretion, start the corrective action
process at any step in the sequence. The steps include:
•
Counseling discussion
•
Written notice
•
Final written notice with possible suspension
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If corrective action has been put in place but has not corrected the issue it may be
necessary to terminate the associate from our company.
The Corrective Action Notice form is used to document the counseling and corrective
action policy.
Counseling and Corrective Action Policy [DE-44-7]. The policy includes the "Corrective Action
Notice" along with detailed instructions, which include the directive to document all verbal warnings
in writing. There is no documentation of any corrective action or verbal counseling regarding
LaRaviere-Steele's performance.
E. LaRaviere-Steele complains to Roach and is eventually fired
On the evening of Monday, March 3,2008, LaRaviere-Steele called Roach, the Operations
Manager, on his mobile phone. During the conversation, LaRaviere-Steele told Roach she was
thinking about resigning because she couldn't take it anymore. When Roach questioned LaRaviereSteele why, she told him that (1) Glover had asked her to give away the reports so that she could
work on more "strategic stuff', (2) Bradsher was asking her to do something she already had
completed, again, and (3) Byrd had been harassing her. Roach asked her about the harassment, and
LaRaviere-Steele told him that Byrd had asked her about the color of her underwear. Roach told
LaRaviere-Steele that he would take care ofit. 2
LaRaviere-Steele did not go to work on March 4, 2008, because she had the flu. Roach did
go to work at Safelite, however, and told Byrd about his conversation with LaRaviere-Steele. Both
men deny discussing any accusations of sexual harassment during the conversation. On the
afternoon of March 4, Byrd called LaRaviere-Steele and told her to stay home on March 5, as well.
Roach denies that LaRaviere-Steele told him anything about sexual harassment during the
conversation.
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On Wednesday, March 5, Byrd called Downing to advise her that he wanted to tenninate
LaRaviere-Steele's employment and get Downing's agreement to do so. Downing recalls Byrd
telling her that LaRaviere-Steele wasn't doing what he asked; wasn't supporting managers while he
was gone from Enfield and was combative. Based on Byrd's description ofthe situation, Downing
agreed that tennination was appropriate. Byrd maintains that the decision to tenninate LaRaviere
Steele "was in conjunction with myself, Brenda Downing and Rich Glover." Dep. of Greg Byrd
[DE-44-15] at p. 179. Glover, for his part, cannot recall if Byrd discussed tenninating LaRaviere
Steele's employment with him prior to her termination, but maintains Byrd would not need his
pennission to tenninate her employment.
In any event, on March 6, 2008, LaRaviere-Steele reported to work at Safelite. Byrd called
her into his office, and told her she was being tenninated because she was no longer a good fit for
the company. When she questioned what he meant, he repeated that she was not a good fit, and
statedhe was disappointed in her for talking to Roach.
F. LaRaviere-Steele complains to Downing
That afternoon, LaRaviere-Steele sent an email to Downing complaining that she had been
tenninated because she had complained about Byrd's harassment to Roach. LaRaviere-Steele
infonned Downing that she had witnesses and proof of what happened. Two weeks later, Downing
spoke to LaRaviere-Steele on the telephone about her sexual harassment complaint and the
circumstances of her tennination. During the conversation, LaRaviere-Steele identified Security
Guard Woodrow Harper and fonner Associate Services Assistant Loretta Roberson as witnesses with
knowledge of Byrd's harassment. At Downing's request, LaRaviere-Steele provided additional
details about Byrd's inappropriate conduct in an email.
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Downing conducted an investigation into LaRaviere-Steele's complaint in which she took
statements from LaRaviere-Steele, Byrd, Roach, Glover, Bradsher and Bradsher's subordinate,
Christy Deaton. Downing did not interview Loretta Roberson or Woodrow Harper. Downing did
not interview Loretta Roberson because LaRaviere-Steele indicated she had told Roberson about
Byrd's harassment, but Roberson had not witnessed anything first hand. LaRaviere-Steele also told
Downing that she wasn't sure Roberson would talk with Downing because Byrd had made
LaRaviere-Steele fire Roberson from Safelite. Downing did not interview Woodrow Harper because
he was not working at the Enfield facility on the day that Downing visited. After her investigation,
Downing concluded there was no credence to LaRaviere-Steele's claims of sexual harassment. On
April 23, 2008, Downing sent LaRaviere-Steele a letter in which she wrote: "After investigating and
speaking with individuals you named, it is found that the evidence you brought forward is
inconclusive. The company will detennine what, ifany, preventative measures will be taken." April
23,2008 Letter [DE-44-11]. Downing took no corrective action in response to LaRaviere-Steele's
complaint.
G. Effect on LaRaviere-Steele
LaRaviere-Steele contends she suffered during her employment at Safelite, and her suffering
was exacerbated by her tennination of employment from Safelite, and the resulting financial
hardships she and her family had to endure. She contends her heightened distress began to manifest
itself in the following ways: (1) she stayed in bed; (2) she did not want to eat; (3) she did not want
to get dressed; (4) she did not want to play with her child; (5) she was crying all the time; (6) she
stopped going in public and socializing with others; (7) she withdrew from her husband and avoided
physical contact with him; (8) she suffered body aches and chest pains; and (9) she had trouble
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sleeping and began using sleeping pills. LaRaviere-Steele eventually attempted suicide by ingesting
approximately 30 sleeping pills during the late summer or early fall of 2009.
STANDARD OF REVIEW
Summary judgment is appropriate when no genuine issues of material fact exist and the
moving party is entitled to judgment as a matter of law. See Anderson v. Liberty Lobby, 477 U.S.
242,247 (1986). The party seeking summary judgment bears the burden initially ofcoming forward
and demonstrating the absence ofa genuine issue ofmaterial fact. See Celotex Corp. v. Catrett, 477
U.S. 317, 323 (1986). When making the summary judgment detennination, the facts and all
reasonable inferences must be viewed in the light most favorable to the non-movant. Liberty Lobby,
477 U.S. at 255. Once the moving party has met its burden, the non-moving party then must come
forward and demonstrate that such a fact issue does indeed exist. See Matsushita Elec. Indus. Co.
v. Zenith Radio Corp., 475 U.S. 574, 587 (1986). Summary judgment is appropriate against a party
who fails to make a showing sufficient to establish anyone of the essential elements of the party's
claim on which he will bear the burden of proof at trial. See Celotex, 477 U.S. at 322-23.
ANALYSIS
Safelite and Byrd contend they are entitled to summary judgment on all ofPlaintiffs' claims.
A. Retaliation in violation of Title VII
The court first addresses the Plaintiffs' claims for unlawful retaliation in violation of Title
VII of the Civil Rights Act of 1964. That statute prohibits employers from taking adverse action
against employees in retaliation for employee reports of harassment or discrimination. 42 U.S.C.
§ 200e-3(a). Ordinarily, a plaintiff may establish a Title VII retaliation claim under the burden
shifting framework set forth in McDonnell Douglas Corporation v. Green, 411 U.S. 792 (1973).
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First, a plaintiff bears the burden of establishing a prima facie case of retaliation, whereupon the
burden shifts to the employer to establish a legitimate, non-retaliatory reason for the adverse action.
If the employer sets forth a legitimate, non-retaliatory reason for the action, the plaintiff then bears
the burden of showing the employer's proffered reasons are pretextual or her claim will fail. Price
v. Thompson, 380 F.3d 209, 212 (4th Cir. 2004).
To establish a prima facie case of retaliation, a plaintiff must show that (1) she engaged in
a protected activity; (2) her employer took an adverse action against her; and (3) a causal connection
exists between the protected activity and the asserted adverse action. King v.Rums/eld, 328 F.3d 145,
151-52 (2003). Here, Safelite does not appear to dispute that LaRaviere-Steele engaged in a
protected activity-complaining about Byrd's alleged harassment to Roach-or that she suffered an
adverse action-the termination of her employment. Rather, Safe lite argues that the EEOC and
LaRaviere-Steele cannot establish a causal connection between the protected activity and her
termination because none ofthe actual decisionmakers-Byrd, Downing or Glover-were aware ofher
complaint of sexual harassment.
It is well-settled that a decision-maker's knowledge that a plaintiff engaged in a protected
activity "is absolutely necessary to establish the third element of the prima facie case." Dowe v.
Total Action Against Poverty in Roanoke Valley, 145 F.3d 653,657 (4th Cir. 1998), abrogated on
other grounds by Burlington N. & Santa Fe Ry. Co. v. White, 548 U.S. 53 (2006). Safelite argues
this knowledge cannot be established because Byrd already had terminated LaRaviere-Steele's
employment by the time she complained to Downing about harassment. Were LaRaviere-Steele's
post-termination email to Downing the only evidence of her complaints about Byrd's actions, the
court would be inclined to agree with Safelite. The record evidence also shows, however, that
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LaRaviere-Steele complained to Roach about Byrd's alleged harassment on March 3, 2005. The
following day, on March 4,2005, Roach told Byrd about his conversation with LaRaviere-Steele.
On March 6, 2005, Byrd terminated LaRaviere-Steele's employment, ostensibly with input from
Downing and Glover.
Safelite argues, nevertheless, that there is no proof that Roach told Byrd about LaRaviere
Steele's allegations of sexual harassment. Given that Byrd admits that Roach told him about
LaRaviere-Steele's March 3, 2008 conversation, however, the court concludes that a reasonable
jury-ifit credits LaRaviere-Steele' s testimony that she told Roach that Byrd was harassing her-could
infer that Roach included LaRaviere-Steele's allegations of harassment in his relaying of the
conversation to Byrd. Moreover, close proximity between protected activity and an adverse action
has been held to satisfY the causation element ofthe prima facie case. See Williams v. Cerberonics,
871 F.2d 452,457 (4th Cir. 1989). Again, the jury can draw the inference that Byrd learned of
LaRaviere-Steele's allegations ofharassment on March 4, 2008, and made the decision to terminate
her employment two days later. This suffices to establish a prima facie case of retaliation.
The burden ofproduction now shifts to Safe lite to proffer a legitimate, non-retaliatory reason
for her termination. This it has done: it has identified poor performance as the reason for her
termination. The burden now shifts back to the EEOC and LaRaviere-Steele to show "by a
preponderance ofthe evidence that the legitimate reasons offered by the defendant were not its true
reasons, but were a pretext for discrimination." Texas Dept. ofCommunity Affairs v. Burdine, 450
U.S. 248, 253 (1981). "This burden now merges with the ultimate burden ofpersuading the court
that she has been the victim of [retaliation]." fd. at 256. The plaintiff may meet this burden by
"either directly by persuading the court that a discriminatory reason more likely motivated the
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employer or indirectly by showing that the employer's proffered explanation is unworthy of
credence." Id.
The court finds that the EEOC and LaRaviere-Steele have met their burden in showing a
genuine issue ofmaterial fact exists as to whether a retaliatory reason more likely motivated Safelite
to terminate LaRaviere-Steele's employment. Although it is true that temporal proximity, standing
alone, is often insufficient to establish a jury question regarding pretext, see Wagner v. Wheeler, 13
F3d 86, 91 (4th Cir. 1983), temporal proximity may still be considered when determining whether
a plaintiff has established a jury question regarding pretext. Reeves v. Sanderson Plumbing Prods.,
Inc., 530 U.S. 122, 143 (2000)(explaining that "the trier of fact may still consider the evidence
establishing the plaintiff's prima facie case and inferences properly drawn therefrom ... on the issue
ofwhether the defendant's explanation is pretextual")(intemal quotation omitted). Here, in addition
to the strikingly close proximity between LaRaviere-Steele' s complaint to Roach and Byrd's decision
to terminate her employment, the EEOC and LaRaviere-Steele also proffer Byrd's comments to
LaRaviere-Steele during her termination that he was disappointed in her for talking to Roach. Ifthe
jury draws the inference that Roach told Byrd about LaRaviere-Steele's sexual harassment
complaint, Byrd's comment to LaRaviere-Steele is strong circumstantial evidence regarding Byrd's
motivation. See, e.g., EEOC v. Navy Federal Credit Union, 424 F.3d 397, 408 n.12, 408-09 (4th Cir.
2005)(finding evidence showing that an employee who, after refusing to take part in a scheme to
illegally retaliate against another employee, was warned she was "doing herselfin" and later told she
should be searching for new employment to be significant evidence ofpretext).3 Accordingly, the
Much less compelling is the EEOC's arguments regarding Byrd's failure to document any
counseling session or disciplinary action taken against LaRaviere-Steele, in light ofthe fact that the
EEOC points to no evidence that Byrd documented any counseling session or disciplinary action of
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court concludes that the close temporal proximity between LaRaviere-Steele's complaint to Roach
and Byrd's decision to tenninate her employment, coupled with Byrd's statement to LaRaviereSteele that he was disappointed in her for talking to Tony Roach, is sufficient evidence from which
a jury could find that an illegal retaliatory reason more likely motivated the decision to tenninate
LaRaviere-Steele's employment. Safelite's Motion for Summary Judgment [DE-37] is DENIED as
to the retaliation claims.
B. Hostile Work Environment Claim under Title VII
The EEOC and LaRaviere-Steele also allege claims for unlawful discrimination on the basis
of a hostile work environment in violation of Title VII.
Title VII makes it unlawful for an employer "to discriminate against any individual with
respect to [her] ... tenns, conditions or benefits of employment because of such individual's ...
sex." 42 U.S.C. § 2000e-2(a)(1). Title VII is violated "[w]hen the workplace is penneated with
discriminatory [sex-based] intimidation, ridicule, and insult that is sufficiently severe or pervasive
to alter the conditions of the victim's employment and create an abusive working environment."
Harris v. Forklift Sys. Inc., 510 U.S. 17, 21 (1993). To establish a claim for a hostile work
environment on the basis of sex in violation of Title VII, a plaintiff must prove "that the offending
contact (1) was unwelcome, (2) was based on her sex, (3) was sufficiently severe and pervasive to
alter the conditions of her employment and create an abusive work environment, and (4) was
imputable to her employer." Spicerv. Va. Dept. o/Corr., 66F.3d 705, 710 (4th Cir. 1995)(en banc).
any other employee. Moreover, although the EEOC and LaRaviere-Steele will be able to explore
at trial the import of the code listed for LaRaviere-Steele being listed as "personality conflict" and
her being told she was no longer a "good fit," these reasons are not inherently inconsistent with the
perfonnance problems Safelite has detailed in its memoranda.
16
In this case, Defendants contend there is insufficient evidence as a matter oflaw to establish the third
element: the severity or pervasiveness of the offending conduct. Defendants also argue Safelite is
entitled to judgment on the basis of the affirmative defense set forth in Faragher v. City ofBoca
Raton, 524 U.S. 775 (1998) and Burlington Industries, Inc. v. Ellerth, 524 U.S. 724 (1998)
1. Severe or Pervasive
As noted above, the third requirement ofa Title VII hostile work environment claim is proof
that the harassment is "sufficiently severe or pervasive to alter the conditions of [the Victim's]
employment and create an abusive working environment." Meritor Savs. Bank, FSB v. Vinson, 477
U.S. 57, 67 (1986)(internal quotation marks omitted and alteration in original). This "severe or
pervasive" element has both SUbjective and objective components. Harris, 510 U.S. at 22. First,
the plaintiff must show she subjectively perceived the environment to be abusive. Id. "Next, the
plaintiff must demonstrate that the conduct was such that 'a reasonable person in the plaintiffs
position' would have found the environment objectively hostile or abusive." EEOC v. Sunbelt
Rentals, Inc., 521 F .3d 306, 315 (4th Cir. 2008)(quoting Oncale v. Sundowner Offshore Serv., 523
U.S. 75, 81 (1998)).
Here, Defendants argue the EEOC and LaRaviere-Steele have failed to proffer sufficient
evidence to establish either the subjective or objective components of the severe or pervasive
requirement. With regard to the first component-the subjective component-it is well-settled that
if a plaintiff "does not SUbjectively perceive the environment to be abusive, the conduct has not
actually altered the conditions of the victim's employment, and there is no Title VII violation."
Harris, 510 U. S. at 21-22. Defendants argue that the undisputed facts show that LaRaviere-Steele
did not subjectively view Byrd's conduct to be abusive, because (1) she did not always find Byrd's
17
comments to her to be offensive; (2) she "rarely" removed herself from Byrd's presence when he
acted inappropriately; (3) she continued to take smoke breaks with him in his truck; (4) she failed
to report Byrd's conduct to anyone at Safelite for over a year; (5) she asked for her job back after she
was terminated; (6) she failed to proffer evidence that the conduct interfered with her ability to
perform her job, and (7) she did not suffer any psychological harm from the conduct. Defendants
rely on Highlander v. K.F.c. National Management, Inc., 805 F.2d 644 (6th Cir. 1986) to support
their arguments.
In Highlander, the plaintiff, an assistant-manager at a restaurant, claimed that three separate
sexually offensive incidents resulted in a sexually hostile work environment. The first occurred
when a district training manager, who had no supervisory power over Highlander, commented she
was wearing a "chic" uniform and touched her legs, buttocks, and nametag located over her breast.
Highlander reported the incident to a manager, but stressed she did not want to make "a big stink
about it" and did not "think it was that big ofadeal." 805 F. 2d at 646. The second incident occurred
after she invited her supervisor for a drink to discuss her promotion possibilities. The supervisor
declined, but placed his arm around Highlander and told her that ifshe was interested in a promotion,
"there is a motel across the street." Id Highlander did not report this incident until three months
later, although her husband complained to management prior to that date. Finally, Highlander
contended that crude conversation pervaded the restaurants in which she worked. Id. at 650. The
Sixth Circuit Court of Appeals affirmed the trial court's entry of judgment for Highlander's
employer after a trial on the merits, concluding that "Highlander failed to demonstrate that she was
offended in any significant way by the asserted incidents and that the incidents, if in fact they
occurred, had the effect ofunreasonably interfering with the plaintiff s work performance or created
18
an intimidating, hostile, or offensive work environment that seriously affected her psychological
well-being." Id.
This court finds the facts of this case-and in some respects, the applicable law-to be
distinguishable from Highlander. First, the Highlander court relied on Sixth Circuit precedent
which required proofthat the abusive environment "affected seriously the psychological well-being
ofthe plaintiff." Id. at 649 (quoting Rabidue v. Osceola Refining Co., 805 F.2d 611,619-20 (6th Cir.
1986)). In Harris, however, the Supreme Court held that to be actionable under Title VII as an
abusive work environment, allegedly harassing conduct need not seriously affect an employee's
psychological well-being. 510 U.S. at 22 ("Certainly Title VII bars conduct that would seriously
affect a reasonable person's psychological well-being, but the statute is not limited to such conduct.
So long as the environment would reasonably be perceived, and is perceived as hostile or abusive
... there is no need for it also to be psychologically injurious. "). Thus, to the extent that Highlander
can be read as requiring psychological injury to show the subjective component of the "severe or
pervasive" element, it is no longer good law.
Second, contrary to Defendants' perception of the facts of record, LaRaviere-Steele did not
"rarely" remove herself from Byrd's presence when he allegedly acted inappropriately. LaRaviere
Steele's testimony establishes that she removed herself from Byrd's presence on many occasions
after he engaged in inappropriate discussions or touching. See Dep. of LaRavi ere-Steele [DE-44-2]
at pp. 182 (walking out after Byrd asked her the color ofher panties); 182-83 (getting out ofhis truck
when he asked her the color of her panties); 184 (leaving the copy room and the plant facility after
Byrd tried to kiss her); 190-91 (walking out of Byrd's office when he ran his finger up her pantleg)
194(walking away when he told her she looked damn good); 195 (getting out of Byrd's truck when
19
he said he wanted to touch her breasts); 200 (leaving hotel room when Byrd attempted to pull her
on the bed); 217-18 (getting out ofByrd' s truck when he attempted to kiss her and touch her breast).
Nor does the fact that LaRaviere-Steele initially found some comments about her eyes or
attractiveness innocuous mean that she was not offended by Byrd's later comments about her
underwear and anatomy or his sexual overtures to her. These contentions, and the remaining arsenal
of Defendants' arguments regarding subjectivity, will ofno doubt be of interest to a fact-finder, but
they do not establish, as a matter oflaw, that LaRaviere-Steele did not find her work environment
to be subjectively hostile. It is up to the fact-finder, and not this court, to weigh the credibility of
LaRaviere-Steele's testimony. Unlike the trial court and the Sixth Circuit Court of Appeals in
Highlander, this court will not make a credibility detennination. See Highlander, 805 F.2d at 650
(noting that the court was explicitly "[c]onsidering the trial court's reluctance to assign credibility
to Highlander as a witness").
With regard to the objective component, "[t]here is no 'mathematically precise test' for
detennining if an environment is objectively hostile or abusive." EEOC v. Fairbrook Medical
Clinic, P.A., 609 F.3d 320,328 (quoting Harris, 510 U.S. at 22). Rather, a court must consider "all
the circumstances," including "[t]he frequency of the discriminatory conduct; its severity; whether
it is physically threatening or humiliating, or a mere offensive utterance; and whether it unreasonably
interferes with an employee's work perfonnance." Harris, 510 U.S. at 23. Moreover, such an
analysis requires "careful consideration of the social context" in which the alleged discrimination
occurred. Oncale, 523 U.S. at 81. Nevertheless, a single incident of sexual harassment can be
actionable if it is "extraordinarily severe." Okoli v. City ofBaltimore, 648 F.3d 216, 220 n.5 (4th
Cir. 2011). "In the Fourth Circuit, the question of whether harassment was sufficiently severe or
20
pervasive is quintessentially a question of fact." Mosby-Grant v. City ofHagerstown, 630 F .3d 326,
335 (4th Cir. 201O)(intemal citations, quotations, and alterations omitted). Still, Title VII is not
meant to "become a general civility code" and courts should seek to "filter out complaints attacking
the ordinary tribulations ofthe workplaces, such as sporadic use ofabusive language, gender-related
jokes, and occasional teasing." Faragher v. City ofBoca Raton, 524 U.S. 755, 787 (1998)(intemal
quotations and citations omitted).
Here, Defendants argue that EEOC and LaRaviere-Steele have proffered insufficient
evidence to show that Byrd's conduct was objectively severe or pervasive. 4 The court disagrees.
The evidence, viewed in the light most favorable to EEOC and LaRaviere-Steele, shows that Byrd
(1) twice attempted to kiss LaRaviere-Steele; (2) once attempted to touch her breasts; (3) twice
placed his fingers near her back to feel for the clasp ofher bra; (4) placed his finger on the inside of
her thigh and moved it up her leg to within five inches of the zipper of her pants; and (5) attempted
to pull her onto a bed with him. Additionally, he made comments to LaRaviere-Steele, including:
(1) telling her on multiple occasions she looked "pretty, "sexy," or "damn good;" (2) asking her on
at least two occasions whether she was "gray down there;" (3) making at least two comments about
her breasts; and (4) asking her on two occasions the color of her panties. Although this conduct
occurred over a period spanning a little more than a year, the inappropriate comments and personal
4 Defendants' memoranda suggest they are advocating that the EEOC and LaRaviere-Steele
must prove that the conduct was both severe and pervasive. It is well-settled, however, that the
"severe or pervasive" requirement is in the disjunctive. See, e.g., Harris v. Mayor and City Council
ofBaltimore, 429 Fed. Appx. 195,201 n.7 (4th Cir. 2011)(noting the appellee's brief described the
element in the conjunctive and explaining that "[o]ur precedent makes clear, however, that the
element is properly viewed in the disjunctive, requiring only that a plaintiff prove the harassment
was severe or pervasive.")(emphasis in original). To the extent Defendants rely on the unpublished
order from this court, EEOC v. TJX Cos., No. 7:07-cv-66-F, 2009 US Dist. LEXIS 4547 (E.D.N.C.
Jan. 22, 2009), to support the conjunctive argument, the court merely misspoke in that order.
21
inquiries about LaRaviere-Steele's anatomy, underwear, and appearance, coupled with Byrd's
physical advances to LaRaviere-Steele, amount to severe or pervasive conduct. See Okoli, 648 F.3d
at 221 (concluding that a plaintiff presented a strong claim for a hostile work environment where the
evidence showed that over the course offour months she was subjected to her supervisor kissing her,
propositioning her, describing his sexual activities, and asking her intimate questions); Beardsley
v. Webb, 30 F.3d 524,528-29 (4th Cir. 1994)(finding a hostile work environment when, over six
months, a supervisor massaged an employee's shoulders, stated he wanted to "make out" and "have
his way" with her, falsely accused her of having an affair, and asked her about her underwear, birth
control, and the bodily effects oftaking maternity leave); Whitten v. Fred's Inc., 601 F.3d 231,242
43 (4th Cir. 2010)(explaining that where a manager twice passed behind the plaintiff and pressed his
genitals against her and subjected her to verbal abuse it was sufficient to establish the "severe or
pervasive" element).
The court finds the two cases upon which Defendants otherwise rely-neither ofwhich come
from within this circuit-to be distinguishable. First, in Shepherd v. Comptroller ofPublic Accounts
ofthe State ofTexas, 168 F.3d 871 (5th Cir. 1999), the only physical contact alleged was by a co
worker who "touched [the plaintiffs] arm on several occasions, rubbing one of his hands from her
shoulder down to her wrist while standing beside her." Id. at 872. The physical contact in the instant
case, however, goes beyond a few incidents of touching someone's arm. Second, this case is
distinguishable from Weiss v. Coca-Cola Bottling Co. ofChicago, 990 F.2d 333 (7th Cir. 1993),
where a supervisor asked an employee out on dates, called her a "dumb blond," touched her
shoulders several times, posted "1 love you" signs and once tried to kiss the employee at a bar. Id.
at 334. Here, Byrd attempted to kiss LaRaviere-Steele on more than one occasion, attempted to
22
fondle her breasts, touched her in an intimate and invasive way on her leg, and attempted to pull her
onto a hotel bed.
In sum, when the record is viewed with an eye toward the totality ofthe circumstances, there
is sufficient evidence from which a reasonable jury could find that LaRaviere-Steele was subjected
to severe or pervasive harassment.
2. EllerthlFaragher Defense
Safelite argues that even if the EEOC and LaRaviere-Steele can show conduct which was
severe or pervasive, it is still entitled to judgment as a matter of law on the basis of the affirmative
defense set forth in Faragher v. City ofBoca Raton, 524 U.S. 775 (1998) and Burlington Industries,
Inc. v. Ellerth, 524 U.S. 742 (1998).
In Faragher and Ellerth, the United States Supreme Court set forth the standards to be used
to determine when an employer may be held liable for a supervisor's sexually harassing conduct.
"First, when a supervisor's sexual harassment ofan employee culminates in a 'tangible employment
action," such as discharge, demotion, or undesirable reassignment, the employer is liable for the
harassment, regardless of whether the employer knew or should have known of the harassment and
regardless of whether the employer took remedial steps to end the harassment after learning of it."
Reinholdv. Commonwealth ofVirginia, 151 F.3d 172, 174-75 (4thCir. 1998). "Second, where the
employee does not suffer a tangible employment action, but rather suffers an actionable hostile
environment based on sex, the employer is still vicariously liable for the hostile environment created
by its supervisor, unless the employer can prove by a preponderance of the evidence: (1) that the
employer exercised reasonable care to prevent and correct any sexually harassing behavior; and (2)
that the employee 'unreasonably failed to take advantage of any preventative or corrective
23
opportunities to avoid harm.'" Id. at 175 (quoting Ellerth, 524 U.S. at 764). Safelite argues that
under this rubric, it is entitled to judgment as a matter oflaw because (l) Byrd's alleged harassment
ofLaRaviere-Steele did not '"culminate" in her termination, and (2) the record evidence establishes
that Safelite took reasonable care to prevent and correct any sexually harassing behavior and
LaRaviere-Steele unreasonably failed to take advantage of Safelite's preventative and corrective
procedures.
The court, however, cannot rule that Safelite is entitled to judgment as a matter oflaw on the
basis ofthe affirmative defense, because a genuine issue ofmaterial fact exists as to whether Byrd's
alleged harassment culminated in LaRaviere-Steele's termination.
In order to establish that
harassment '"culminated" in a tangible employment action, a plaintiffmust show a causal relationship
between the harassment and the action. Jaudon v. Elder Health, Inc., 125 F.Supp.2d 153, 161
(D.Md. 2000)(citing Johnson v. West, 281 F.3d 725, 731 (7th Cir. 2000); Burrell v. Star Nursery,
Inc., 170 F.3d 951, 956 (9th Cir. 1999); Fierro v. Saks Fifth Avenue, 13 F.Supp.2d 481, 491
(S.D.N.Y. 1998)).
See also Pennsylvania State Police v. Suders, 542 U.S. 129, 140-41
(2004)(concluding that in a constructive discharge case the FaragherlEllerth defense is unavailable
where a supervisor's conduct "precipitates" the tangible employment action); Ferraro v. Kellwood
Co., 440 F.3d 96, 102 (2d Cir. 2006)('"The word 'culminate' requires that the tangible employment
action be linked to the supervisor's discriminatory harassment."); Lissau v. S. Food Serv., Inc., 159
F.3d 177, 182 (4th Cir. 1998)(noting that if a plaintiffs termination did not "result from" a refusal
to submit to a supervisor's sexual harassment, the employer may assert the FaragherlEllerth
affirmative defense). Safelite argues this causal relationship cannot be established for the same
reasons it contends the retaliation claims are deficient. This court, however, already has concluded
24
that ajury could find that Byrd's termination ofLaRavi ere-Steele's employment was motivated by
retaliatory intent on the part ofByrd in the face ofher complaint about his alleged harassing conduct.
A jury could therefore find that Byrd's decision to terminate LaRaviere-Steele was linked to Byrd's
alleged harassment, and that the harassment indeed "culminated" in her termination. See e.g. Bennett
v. Progressive Corp., 225 F.Supp.2d 190,204-05 (N.D.N.Y. 2002)(determining that factual issues
over the "culmination" issue should be reserved for the jury where the plaintiff contended she was
terminated for making a complaint about her supervisor's harassing conduct but the employer
proffered evidence showing plaintiffwas terminated for violating alcohol policy). Given the genuine
issues of material fact surrounding LaRaviere-Steele's termination and Byrd's knowledge of her
sexual harassment complaint, the court cannot rule, as a matter of law, that Byrd's alleged
harassment of LaRaviere-Steele did not culminate in a tangible employment action. Safelite's
Motion for Summary Judgment is therefore DENIED as to the EEOC and LaRaviere-Steele's Title
VII harassment claims.
C. Wrongful Discharge under North Carolina Common Law
LaRaviere-Steele, in her capacity as Plaintiff-Intervenor, alleges a claim for wrongful
discharge in violation of the common law ofNorth Carolina against both Byrd and Safelite.
Under North Carolina law, in the absence of a contractual agreement between an employer
and its employee establishing a definite term of employment, the employment relationship is
presumed to be terminable at the will of either party at any time and without reason. The North
Carolina Supreme Court, however, has recognized a limited public policy exception to this doctrine,
which provides that while there may be "a right to terminate a contract at will for no reason, or for
an arbitrary or irrational reason, there can be no right to terminate such a contract for an unlawful
25
reason or purpose that contravenes public policy." Coman v. Thomas Mfg. Co., 325 N.C. 172, 175,
381 S.E.2d 445, 447 (1989)(quotation omitted).
Under North Carolina General Statute § 143-422.2, known as North Carolina's Equal
Employment Act ("NCEEPA"):
It is the public policy of this State to protect and safeguard the right and opportunity
of all persons to seek, obtain, and hold employment without discrimination or
abridgement on account ofrace, religion, color, national origin, age, sex or handicap
by employers which regularly employ 15 or more employees.
Id. Based on the NCEEPA, North Carolina courts have recognized an exception to the at-will
employment rule for a claim for wrongful discharge in violation ofpublic policy based on allegations
that a plaintiff was fired because of her sex. See, e.g. Hughes v. Bedsole, 48 F.3d 1376, 1383 (4th
Cir. 1995)(recognizing a plaintiff could assert a claim for wrongful discharge on the basis ofher sex
in violation of the public policy enunciated in the NCEEPA). At the same time, North Carolina
courts have steadfastly refused to infer a private right of action under NCEEPA for sexual
harassment, at least in the absence ofa wrongful discharge, or pure retaliatory discharge. See Smith
V.
First Union Nat 'I Bank, 202 F.3d 234, 247 (4th Cir. 2000)(refusing to create a private right of
action for sexual harassment under NCEEPA and recogning that "most courts have applied the
NCEEPA only to common law wrongful discharge claims"); Leach v. Northern Telecom, Inc., 141
F.R.D. 420, 426 (E.D.N.C. 1991)(concluding plaintiff failed to state a claim that her employer
wrongfully discharged her in violation of the NCEEPA where she alleged she was terminated
because of "her opposition to what she believed in good faith to be a number a sexually
discriminatory employment practices by" her employer).
Although there is no private right ofaction for sexual harassment under NCEEP A, and courts
have not found that NCEEPA is violated when an employee is terminated on the sole basis of
26
retaliation, the Fourth Circuit has held that North Carolina law recognizes a claim for wrongful
discharge in violation of the NCEEPA "where an employee is fired for refusing to consent to the
sexual advances ofthe employer." McLean v. Patten Communities, Inc., 332 F.3d 714, 720 (4th Cir.
2003). LaRaviere-Steele argues the evidence she has proffered brings the instant case within the
realm of McLean, while Safelite5 contends the allegations in her Amended Complaint only reference
retaliation, and she cannot now amend her complaint through her brief opposing summary judgment.
The court finds it useful to first examine the facts of McLean, which the undersigned presided
over both before and after the Fourth Circuit's 2003 opinion. In McLean, the plaintiff was
"subjected to all manner of propositions, indignities and insults based on race or sex or both" from
her supervisor. 332 F.3d at 716. The plaintiff rebuffed her supervisor's advances and eventually
complained to members of management about the conduct of her supervisor, after which the
supervisor "not only cooled toward [plaintiff], but affirmatively undertook to make her employment
so difficult and uncomfortable that she would resign." Id at 718. Thus, the complaints to
management were part of the plaintiffs refusal "to accede the sexual advances of her supervisor."
Id at 721.
So it is here. The court does not agree with Safelite's assertion that LaRaviere-Steele is
belatedly trying to recast a retaliation claim into a wrongful discharge claim. Rather, it is apparent
that LaRaviere-Steele has consistently maintained that her termination was the "culmination" ofthe
alleged sexual harassment by Byrd and that it was retaliatory. In other words, her complaint to
The court agrees with Defendants' argument that a wrongful discharge claim may only be
brought against an employer, not individual employees. Hooper v. North Carolina, 379 F.Supp.2d
804,814 (M.D.N.C. 2005)(citingSides v. Duke Hosp., 74 N.C. App. 331,343,328 S.E.2d 818, 826
27 (1985». LaRaviere-Steele' s claim against Byrd for wrongful discharge is therefore DISMIS SED.
5
27
Roach was her final effort to rebuff Byrd's actions and sexual advances. See Townsendv. Shook,
323 Fed. Appx. 245, 251 (4th Cir. 2009)(unpublished)(explaining that "[t]he distinguishing feature
between the claim disallowed in Smith and the claim allowed in McLean is that the claim allowed
in McLean alleged a wrongful discharge because of the plaintiff s refusal of sexual favors to her
supervisor, while the claim disallowed in Smith did not allege a wrongful discharge, just sexual
harassmenf')(emphasis added). Under these facts, the court finds that LaRaviere-Steele has
proffered sufficient evidence from which a jury could find that she was wrongfully discharged on
the basis of her sex in violation of the public policy of North Carolina.
D. Intentional Infliction of Emotional Distress
Safelite also moves for summary judgment on LaRaviere-Steele's claim for intentional
infliction of emotional distress. Under North Carolina law, the essential elements of this tort are:
"(1) extreme and outrageous conduct, (2) which is intended to cause and does cause (3) severe and
emotional distress to another." Dickensv. Puryear, 302 N.C. 437, 452, 276 S.E.2d 325, 335 (1981).
"The tort may also exist (I looked up case and verified this) where defendant's actions indicate a
reckless indifference to the likelihood that they will cause severe emotional distress." [d. at 452,
276 S.E.2d at 335. In this case, Defendants contend LaRaviere-Steele has failed to proffer sufficient
evidence to establish any of the three elements.
Conduct is extreme and outrageous when it is" 'so outrageous in character, and so extreme
in degree, as to go beyond all bounds of decency, and to be regarded as atrocious, and utterly
intolerable in a civilized community.''' Briggs v. Rosenthal, 73 N.C. App. 483, 493, 340 S.E.2d
116,123 (quoting Restatement (Second) of Torts §46). "North Carolina courts rarely 'find conduct
in the employment context that will rise to the level ofoutrageousness necessary to support a claim
28
ofintentional infliction ofemotional distress. ' " Smith v. Computer Task Group, Inc., 568 F.Supp.2d
603,621 (M.D.N.C. 2008)(quoting Thomasv. N. Telecom, Inc., 157 F.Supp.2d 627,635 (M.D.N.C.
2000) and citing Locklear v. Person County Bd. ofEduc., No. 1:05CV00255, 2006 WL 1743460,
at **15-16, (M.D.N.C. June 22, 2006); Jackson v. Blue Dolphin Commc'ns of N.c., LLC, 226
F.Supp.2d 785, 794 (W.D.N.C. 2002); Haburjakv. Prudential-Bache Sec., Inc., 759 F.Supp. 293,
302-03 (W.D.N.C. 1991)(listing state court cases)). Where sexual harassment is the conduct
underlying a claim for intentional infliction of emotional distress, however, North Carolina courts
have found such conduct to be extreme or outrageous where the evidence shows:
an unfair power relationship between defendant and plaintiff; explicitly obscene or
"X rated" language; sexual advances towards plaintiff; statements expressing desire
to engage in sexual relations with plaintiff, or; defendant either touching plaintiffs
private areas or touching any part of the plaintiffs body with his private parts.
Guthrie v. Conroy, 152 N.C. App. 15,23,567 S.E.2d 403,410 (2002).
With regard to the third element "severe emotional distress," North Carolina courts have
defined the term to mean "any emotional or mental disorder, such as, for example, neurosis,
psychosis, chronic depression, phobia, or any other type ofsevere and disabling emotional or mental
condition which may be generally recognized and diagnosed by professional trained to do so."
Johnson v. Ruark Obstetrics & Gynecology Assocs., P.A., 327 N.C. 283, 304, 395 S.E.2d 85, 97
(1990). Although "[t]he crux of establishing 'severe emotional distress' is that the emotional or
mental disorder may generally be diagnosed by professionals trained to do so ... an 'actual
diagnosis' by medical professional is not always required or necessary." Soderlund v. Kuch, 143
N.C.App. 361, 371, 546 S.E.2d. 632, 639 (2001)(emphasis in original).
In this case, Plaintiff proffers admissible evidence, in the form ofher own testimony, that (l)
she stayed in bed; (2) she did not want to eat; (3) she did not want to get dressed; (4) she did not
29
want to play with her child; (5) she was crying all the time; (6) she stopped going in public and
socializing with others; (7) she withdrew from her husband and avoided physical contact with him;
(8) she suffered body aches and chest pains; (9) she had trouble sleeping and began using sleeping
pills; and (l0) she attempted suicide by ingesting approximately 30 sleeping pills during the late
summer or early fall of 2009. Dep. of LaRaviere-Steele [DE-44-2] at pp. 29-32. The court will
assume, for purposes of this motion, that LaRaviere-Steele's testimony is sufficient to allow ajury
to find that she suffered from severe and emotional distress. The court also will assume that Byrd's
alleged sexual harassment of LaRaviere-Steele could constitute extreme and outrageous conduct.
Nevertheless, LaRaviere-Steele's claim for intentional infliction of emotional distress still fails
because she has not proffered evidence to establish the second element: causation. Specifically,
although LaRaviere-Steele's testimony makes clear Byrd's alleged conduct made her unhappy and
at times upset during her employment at Safelite, her testimony also makes clear that her symptoms
ofsevere emotional distress manifested only after she was terminated, and in fact stemmed from her
reaction to her termination. Dep. ofLaRaviere-Steele [DE-44-2] at pp. 17-33. That is, the extreme
and outrageous conduct did not cause LaRaviere-Steele' s severe emotional distress. Her termination
from employment did. A wrongful or retaliatory termination, however, does not constitute "extreme
or outrageous" conduct. See Smith, 568 F.Supp.2d at 621 (noting that retaliatory termination cases
arising under North Carolina's Retaliatory Employment Discrimination Act, N.C. Gen. Stat. § 95
241 rarely constitute "extreme or outrageous" conduct); Laing v. Federal Express Corp., No.3: 10
CV-00242, 2011 WL 6072028, at *9 (W.D.N.C. Oct. 13, 2011)("A wrongful, even retaliatory
termination does not rise to the level ofextreme and outrageous conduct."). Defendants' motion for
summary judgment is ALLOWED as to LaRaviere-Steele's claim for intentional infliction of
30
emotional distress.
E. Negligent Infliction of Emotional Distress
Defendants also seek judgment on LaRaviere-Steele's claim for negligent infliction of
emotional distress. A claim for negligent infliction for emotional distress requires evidence showing
that "(1) the defendant negligently engaged in conduct, (2) it was reasonably foreseeable that such
conduct would cause the plaintiff severe emotional distress ... and (2) the conduct did in fact cause
the plaintiff severe emotional distress." Johnson, 327 N.C. at 304, 395 S.E.2d at 97.
With regard to LaRaviere-Steele's claim against Byrd, her allegations and projection offacts
identifY only his intentional retaliatory conduct in terminating her employment as the cause of her
distress. Intentional conduct, however, cannot form the basis of a claim for negligent infliction of
emotional distress. See Bratcher v. Pharm. Product Dev., Inc., 545 F.Supp.23 533,545 (E.D.N.C.
2008)(citing Mitchell v. Lydall, Inc., No. 93-1374, 1994 WL 38703, at *3 (4th Cir. 1994)(per
curiam). With regard to her claim against Safelite, the record before the court shows that LaRaviere
Steele has failed to create a genuine issue of material fact on whether her severe emotional distress
was a reasonably foreseeable result ofher allegedly wrongful termination. See Smith, 568 F .Supp.2d
at 623-24. Defendants' motion for summary judgment is therefore ALLOWED as to LaRaviere
Steele's claim for negligent infliction of emotional distress.
F. Loss of Consortium
Finally, Defendants contend they are entitled to summary judgment on Darrell Steele's claim
for loss of consortium. Their sole argument is that Darrell Steele's loss of consortium claim is
derivative in nature and wholly depending upon the survival of LaRaviere-Steele's state law tort
claims. See Bostic v. Rodriguez, 667 F.Supp.2d 591,615 (E.D.N.C. 2009).
31
The argument is applicable and persuasive as to Darrell Steele's loss of consortium claim
against Defendant Byrd; none of LaRaviere-Steele's state law tort claims have survived summary
judgment. Accordingly, Darrell Steele's claim for loss ofconsortium is DISMISSED as to Defendant
Byrd.
LaRaviere-Steele's wrongful discharge claim against Safelite has survived summary
judgment, however, and provides a supporting basis for Darrell Steele's claim for loss ofconsorti urn,
and the motion for summary judgment is therefore DENIED as to that claim.
CONCLUSION
For the foregoing reasons, Defendants' Motion for Summary Judgment [DE-37] is
ALLO WED in part and DENIED in part. Plaintiff-Intervenor LaRaviere-Steele's claim for wrongful
discharge against Defendant Gregory K. Byrd and her claims for intentional and negligent infliction
of emotional distress against both Defendants are DISMISSED. 6 In all other respects, the Motion
is DENIED.
This matter is presently set for trial on the undersigned's tenn of court commencing on
September 4, 2012. The court is cognizant that the parties conferred regarding preferred trial dates
prior to requesting the undersigned's September 2012 tenn of court. Unfortunately, the evidentiary
hearing in United States v. Jeffrey MacDonald, 3:75-cr-26-F, has had to be continued until
September 17, 2012 and is anticipated to last two weeks. Accordingly, the trial in this matter is
CONTINUED until the tenn of court commencing on October 1, 2012.
6
Accordingly, all claims against Defendant Gregory K. Byrd have been dismissed.
32
tJ
SO ORDERED. This the Lday of August, 2012.
Jibes C. Fox
Senior United States District Judge
33
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