Performance Sales & Marketing, LLC, Iredell County et al
Filing
244
ORDER denying plfs' 54 Motion for Partial Summary Judgment; denying 54 Motion to Dismiss; defendant has presented a genuine issue of material fact as to its breach-of-contract claim regarding overpayment in 2006; gr anting in part and denying in part dft's 180 Motion for Summary Judgment; Summary judgment is hereby granted as to Counts II-VIII, X-XIII, XVI, XVIII, XXIII-XXVI, and XXVIII. Count I remains for trial; granting in part and denying in part pl fs' 221 Motion to Strike; granting 221 Motion for Leave to File Surreply. While the Court declines to strike from the record dft's 218 Reply Brief or 220 Accompanying Declaration, it has considered plfs' [221-1] Surreply. Signed by District Judge Richard Voorhees on 8/20/2013. (cbb)
IN THE UNITED STATES DISTRICT COURT
FOR THE WESTERN DISTRICT OF NORTH CAROLINA
STATESVILLE DIVISION
CASE NO. 5:07-cv-00140-RLV-DSC
PERFORMANCE SALES &
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MARKETING LLC, PSM GROUP, )
INC., and GREG SEREY,
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Plaintiffs,
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v.
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LOWE’S COMPANIES, INC.,
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Defendant.
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MEMORANDUM AND ORDER
THIS MATTER is before the Court on Defendant Lowe’s Motion for Summary
Judgment (Doc. 180) and Plaintiffs’ Motion for Partial Summary Judgment and to Dismiss (Doc.
54) and Motion to Strike (Doc. 221).
I. PROCEDURAL AND FACTUAL HISTORY
A general statement of facts surrounding the parties’ relationship is available in the
Court’s prior Order concerning Lowe’s Motion to Dismiss the original Complaint. (Doc. 45.) In
an Order filed September 14, 2012, the Court further reviewed the allegations and evidence
pertinent to Plaintiffs Performance Sales & Marketing, PSM Group, and Greg Serey’s
(collectively, “PSM’s”) claims of fraud and misrepresentation (Counts V, VI, VII, and VIII), and
related contention that Lowe’s had an undisclosed plan to eliminate third-party, in-store-service
providers (“ISSPs”) and to take their work in-house. (Doc. 203.) The Court concluded that
Plaintiffs’ evidence insufficiently suggests that such a plan, the “In-Store Services Strategy,” was
developed by those at the apex of Lowe’s corporate structure prior to the 2003 Merchandising
In-Store Services Agreement (“ISSA”), by which PSM began its exclusive business relationship
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with Lowe’s as part of a large and obvious effort to consolidate ISSPs. (Doc. 203 at 21.) The
Court therefore concluded that although Plaintiffs’ fraud-based claims survived the standards of
Rule 12(b)(6), related evidence failed to justify the depositions of three high-ranking Lowe’s
executives. (Docs. 203, 210.) Defendant now moves for summary judgment on all remaining
claims.
Following Lowe’s decision in 2002 to contract directly with third-party service providers
and reduce the number of service groups working in its stores, PSM was selected to be one of
three ISSPs in Lowe’s seasonal-living division. In 2003, Lowe’s and PSM entered into a contract
with the understanding that it would expire in one year. (Doc. 187-11 at 25.) Thereafter, as
discussed in the Court’s September 14, 2012, Order, Lowe’s and PSM signed one-year contracts
with varying payment terms. (Doc. 203 at 4–5 n.8.) The February and September 2005
agreements contained “termination for convenience” provisions, which Lowe’s decided to
exercise in July of 2006. On September 19, 2006, PSM submitted a final set of invoices to
Lowe’s, which Lowe’s has challenged and left unpaid.
II. STANDARD OF REVIEW
Summary judgment shall be granted “if the movant shows that there is no genuine dispute
as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P.
56(a). The movant has the initial responsibility of informing the district court of the basis for its
motion and identifying those particular portions of the record before the Court that the movant
believes demonstrate the absence of a genuine issue of material fact. Fed. R. Civ. P. 56(c);
Celotex Corp. v. Catrett, 477 U.S. 317, 323 (1986). In the event this burden is met, the
nonmoving party “must set forth specific facts showing that there is a genuine issue for trial.”
Id. at 322 n.3. Thus, the nonmoving party may not rely upon mere allegations or denials of
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allegations in his pleadings to defeat a motion for summary judgment. Id. at 324. Rather, the
nonmoving party must present sufficient evidence from which “a reasonable jury could return a
verdict for the nonmoving party.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986);
accord Sylvia Dev. Corp. v. Calvert County, Md., 48 F.3d 810, 818 (4th Cir. 1995).
When ruling on a motion for summary judgment, the Court must view the evidence and
any reasonable inferences arising therefrom in the light most favorable to the nonmoving party.
Anderson, 477 U.S. at 255. Nevertheless, “[w]here the record taken as a whole could not lead a
rational trier of fact to find for the nonmoving party, there is no genuine issue for trial.” Ricci v.
DeStefano, 129 S. Ct. 2658, 2677 (2009) (quoting Matsushita v. Zenith Radio Corp., 475 U.S.
574, 587 (1986)).
III. DISCUSSION
A. Fraud and Negligent Misrepresentation (Counts V–VIII)
As noted in the Court’s September 14, 2012, Order, these claims survived Defendant’s
Motion to Dismiss because of two allegations: (1) in or around 2003, Lowe’s VP Dale Pond told
John Zalonis, a principal of a different in-store service provider, that Lowe’s plan was to
eventually take over the ISSPs’ business and that this plan was to be kept a secret, and (2) the InStore Services Strategy was memorialized in board minutes created by Greg Bridgeford. (Doc.
79 at 2; Doc. 203 at 13–15, 20.) However, in his deposition, Mr. Zalonis testified that Mr. Pond
did not make such a statement to him.1 (Doc. 162-1 at 9–10, 12) (Mr. Zalonis agreed that the
allegation within the Amended Complaint regarding his conversation with Mr. Pond was “not at
all accurate” and further said, “The only conversation I had with Dale on [the matter of Lowe’s
wanting to bring service groups in-house] was he said to me, he said, there’s going to be service
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Although the evaluation witness credibility is a task most appropriately left to the jury, Plaintiffs
have put forth no evidence to contradict this account of Mr. Zalonis’s conversation with Mr. Pond.
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consolidation. He said you want to make sure you perform well, do the best you can, so that at
the end you want to be one of the last guys standing. And if we ever decide to bring it in-house,
maybe we’d buy you out or something.”). Moreover, such board minutes have not been
presented to the Court. Since Plaintiffs’ evidence otherwise insufficiently establishes that a plan
to eliminate all third-party vendors was developed prior to the 2003 ISSA, summary judgment
shall be granted as to counts five through eight.
B. Claims for Unpaid Invoices (Counts I–IV)
PSM’s final two invoices, which total $637,573.84, remain unpaid. Lowe’s, however,
argues that PSM cannot substantiate $95,000 of this amount. Lowe’s further asserts its
entitlement to offset $5 million, already paid to PSM, claiming that PSM’s entitlement to this
amount likewise cannot be substantiated.
Plaintiffs have submitted a declaration from Michael Byerly regarding Lowe’s contention
that PSM overbilled Lowe’s by more than $5 million in 2006. (Doc. 215-12) (explaining, among
other things, instances of “No Sign Outs”). This declaration disputes the findings of Lowe’s
expert witness, David Wedding, that PSM failed adequately to document the hours worked by
PSM employees in Lowe’s stores between February 4, 2006, and September 1, 2006 (Doc. 160),
as was contractually required (Doc. 79-5 at 6, 8–9).
Mr. Wedding noted in his report that he was not able to reconcile several instances in
which PSM employees were clocked in as working in Lowe’s stores for more than eight
consecutive hours, and in multiple cases, for twenty-four consecutive hours, claiming that key
records were missing. (Doc. 160 at 9) (“PSM has not produced any daily payroll records
reflecting the amount of time it paid its employees for working at Lowe’s. PSM has not produced
any records reflecting the amount of time it billed to Lowe’s for any of its individual employees.
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Specifically, PSM did not produce Clock-In/Clock-Out records for the period February 4, 2006
to June 2, 2006; monthly reconciliations for the period between February 4, 2006 to September
15, 2006 detailing the differences between the Clock-In/Clock-Out hours and invoiced hours;
and daily payroll records of PSM for the period February 4, 2006 to September 15, 2006.”).
Mr. Byerly has explained, “On any given day, PSM would have 300 to 350 employees
system-wide potentially conducting services activities in potentially any of the 1100+ Lowe’s
stores, with some employees working at multiple stores each day. With hundreds of employees it
is not surprising that there were daily instances where employees failed to clock-out for one
reason or another.” (Doc. 215-12 at 3.) Mr. Byerly further explained PSM’s procedure for
dealing with such failures to sign out.
In response to Plaintiffs’ Memorandum in Opposition and Mr. Bylerly’s declaration,
Defendant produced the declaration of Dustin Green, who has stated, “The only PSM payroll
records that were produced in discovery for the time period at issue, February 4, 2006–
September 1, 2006, were obtained by Lowe’s pursuant to subpoenas to PSM’s payroll processing
company, Automatic Data Processing, Inc. (‘ADP’).” (Doc. 220 at 3.) Plaintiffs, however, insist
that the 2006 wage records, “consist[ing] of documents and computer discs of ADP,” have been
produced. (Doc. 221-1 at 3.)
The bulk of the last two invoices having been substantiated, and Defendant bearing the
burden of establishing its entitlement to offset,2 the matter of whether the daily payroll records
produced by Plaintiffs justify the PSM invoices issued from February through September of
Although Lowe’s has yet to file an Answer in response to Plaintiffs’ Amended Complaint, it has
already set forth its counterclaim within its Answer to the original Complaint. (Doc. 50 at 33–34); see
Ground Zero Museum Workshop v. Wilson, 813 F. Supp. 2d 678, 706 (D. Md. 2011) (“Revisions to a
complaint do not require revisions to a counterclaim.” (quoting Dunkin’ Donuts, Inc. v. Romanias, No.
00-1886, 2002 WL 32955492, at *2 (W.D. Pa. May 29, 2002) (citing Fed. R. Civ. P. 13))).
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2006 thus remains for the jury to resolve. Defendant’s Motion shall therefore be denied as to
count one.
In regard to count two, a claim for an “account stated” requires an acknowledgment of
the correctness of that statement by the party to be charged. Frank M. McDermott, Ltd. v.
Moretz, 898 F.2d 418, 421 (4th Cir. 1990) (noting that “the plaintiff must prove that the
defendant agreed to pay a specific account to the plaintiff” in order to maintain an “account
stated” claim under North Carolina law); Kirby v. Winston, 249 S.E.2d 882, 883–84 (N.C. Ct.
App. 1978) (“To effect an account stated the outcome of the negotiations must be the recognition
of the balance due from one of the parties to the other with a promise, express or implied, to pay
that balance.”). Here, Lowe’s has not acknowledged the correctness of PSM’s final two invoices.
The Court has already determined that “Lowe’s informed PSM of its general dissatisfaction with
PSM’s billing and staffing practices related to the final invoices” and that Lowe’s “objection put
PSM on notice that all of the amounts invoiced during th[at] period of time were subject to
dispute.” (Doc. 46 at 4; see also Doc. 28 at 2–3; Doc. 29 at 1–2; Doc. 79-12 at 2–3.) Thus,
Lowe’s is entitled to summary judgment on count two.
As to counts three and four, as already noted by the Court in its June 4, 2010, Order, the
existence of an express contract precludes recovery on either a quantum meruit or unjustenrichment theory. (Doc. 45 at 8.) Although the Court then declined to dismiss these counts
because the existence of an express contract had not been definitively established at that time,
there remains no genuine issue of material fact as to the existence of an express contractual
relationship between Lowe’s and PSM during 2006. (See, e.g., Doc. 215 at 21.) Accordingly,
summary judgment shall be granted as to these counts.
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C. Economic Duress as to the 2005 and 2006 Contracts, Unilateral Changes to the ISSAs, and
GPO System-related Claims (Counts XI–XIII, XXIII–XXVI)
Plaintiffs do not contest dismissal of the above counts. (Doc. 215 at 21.) Accordingly,
Defendant’s Motion shall be granted as to counts eleven through thirteen and twenty-three
through twenty-six.
D. Unfair and Deceptive Trade Practices (Count XXVIII)
Plantiff’s claim brought pursuant to the North Carolina Unfair Trade Practices Act
(“NCUTPA”), N.C. Gen. Stat. § 75-1.1 et seq., is based only upon Lowe’s alleged recruitment of
PSM employees.3 (Doc. 79 at 81–82.)
As Defendant notes, Plaintiffs have presented no admissible evidence regarding Lowe’s
attempts to hire PSM employees en masse. (See Doc. 218 at 9–10.) In any event, as indicated in
the case cited within Plaintiffs’ Memorandum in Opposition (Doc. 215 at 18), the hiring of a
competitor’s employees is not itself unfair or deceptive; rather, clandestine hiring, and the use of
confidential information obtained through such hiring, as a means to destabilize the competitor
and to gain an anticompetitive advantage was there deemed to be in violation of the NCUTPA,
Sunbelt Rentals, Inc. v. Head & Engquist Equip., L.L.C., 620 S.E.2d 222, 230–31 (N.C. Ct. App.
2005). Here, PSM has not put forth sufficient evidence of recruitment efforts that might have
impeded PSM’s operations in a manner inhibitive of competitive fairness, cf. CNC/Access, Inc. v.
Scruggs, No. 04-1490, 2006 WL 3550854, at *11 (N.C. Sup. Ct. Nov. 15, 2006) (addressing
whether a “significant number of key employees” departed and whether an anticompetitive
Additional bases were pleaded but dismissed as legally inadequate pursuant to the Court’s June 4,
2010, Order (Doc. 46 at 23–26) or are here uncontested (Doc. 215 at 21) (addressing counts eleven,
twelve, and twenty-three through twenty-six) or have not survived summary judgment, as in the case of
count seven.
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advantage was gained), particularly in light of the 2006 ISSA’s “termination for convenience”
provision (Doc. 79-5 at 10). Accordingly, summary judgment shall be granted as to count
twenty-eight.
E. Unaddressed Claims (Counts X, XVI, XVIII)
In response to Defendant’s Motion for Summary Judgment, Plaintiffs have left
unaddressed the claims for breach of the 2004 ISSA (Count X), breach of the implied duty of
good faith (Count XVI), and an accounting (Count XVIII).
In count ten, PSM contends that Lowe’s did not pay all funds due under the 2004
contract. However, Lowe’s accounting records indicate that PSM received 2.5% of the cost of
goods purchased for 2004, including for new stores. (Doc. 184 at 2; Doc. 184-1 at 2–3; Doc.
184-2 at 2–22.) PSM having offered no competing evidence, summary judgment shall be granted
as to this count.
Like the Plaintiffs’ NCUTPA claim, their claim for breach of the implied duty of good
faith and fair dealing is now based only upon Lowe’s alleged recruitment of PSM employees.
Plaintiffs having failed to present evidence establishing Defendant’s extensive recruitment of
PSM employees or how such recruitment efforts have “injure[d PSM’s] right . . . to receive the
benefits of the agreement,” count sixteen shall be dismissed. Williams v. Craft Dev., LLC, 682
S.E.2d 719, 723 (N.C. Ct. App. 2009) (quoting Bicycle Transit Auth. v. Bell, 333 S.E.2d 299, 305
(N.C. 1985)).
Finally, in light of the claims remaining for trial, summary judgment is hereby granted as
to Plaintiffs’ request for an accounting, count eighteen.
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IV. CONCLUSION
IT IS, THEREFORE, ORDERED that Defendant’s Motion for Summary Judgment
(Doc. 180) be GRANTED in part and DENIED in part. Summary judgment is hereby granted as
to Counts II–VIII, X–XIII, XVI, XVIII, XXIII–XXVI, and XXVIII. Count I remains for trial.
IT IS FURTHER ORDERED that Plaintiffs’ Motion to Strike (Doc. 221) be
GRANTED in part and DENIED in part. While the Court declines to strike from the record
Defendant’s Reply Brief (Doc. 218) or Accompanying Declaration (Doc. 220), it has considered
Plaintiffs’ Surreply (Doc. 221-1).
IT IS FURTHER ORDERED that Plaintiffs’ Motion for Partial Summary Judgment
and to Dismiss (Doc. 54) be DENIED. Defendant has presented a genuine issue of material fact
as to its breach-of-contract claim regarding overpayment in 2006.
Signed: August 20, 2013
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