Henry v. Abbott Laboratories
Filing
64
ORDER denying 45 Motion for Sanctions; denying 51 Motion to Strike ; granting 53 Motion for Summary Judgment. Signed by Judge George C. Smith on 09/30/15. (smr)
UNITED STATES DISTRICT COURT
SOUTHERN DISTRICT OF OHIO
EASTERN DIVISION
DELPHINE HENRY,
Plaintiff,
v.
Case No.: 2:12-cv-841
JUDGE SMITH
Magistrate Judge Kemp
ABBOTT LABORATORIES,
Defendant.
OPINION AND ORDER
In this action, plaintiff, Delphine Henry, alleges that defendant, Abbott Laboratories,
failed to promote and constructively discharged her because of her race in violation of Title VII,
as amended, 42 U.S.C. § 2000e-5, and in violation of Ohio Revised Code § 4112. Plaintiff also
asserts a state law claim for retaliation. Plaintiff moves for sanctions for spoliation of evidence
and to strike affidavits submitted by defendant in opposition to plaintiff’s motion for sanctions.
(Doc. 45, 51). Defendant moves for summary judgment. (Doc. 54). For the reasons that follow,
the Court grants defendant’s motion for summary judgment and denies plaintiff’s motions.
I.
A.
BACKGROUND
Procedural Background
On May 4, 2010, plaintiff filed a charge with the Ohio Civil Rights Commission
(“OCRC”) alleging that defendant impermissibly denied her a promotion in violation of state and
federal law. In June of 2010, defendant learned about plaintiff’s charge and put a litigation hold
on employment documents related to her allegations. (Affidavit of Rebecca Fincher (“Fincher
Affidavit”), at ¶4). Defendant responded to plaintiff’s charge on July 1, 2010. The OCRC
initially found no probable cause, but upon reconsideration, found probable cause on April 28,
2011. Plaintiff apparently filed a second charge alleging retaliation on September 9, 2011.
On September 13, 2012, plaintiff filed her initial Complaint. After failing to appear at a
December 6, 2012 pretrial conference and failing to comply with several Court orders, plaintiff’s
case was dismissed for failure to prosecute on January 16, 2013 pursuant to Rule 41(b) of the
Federal Rules of Civil Procedure. Plaintiff had until February 15, 2013 to appeal that dismissal.
Fed.R.App.P. 4(a)(1)(A). No appeal was filed. On April 11, 2013, defendant lifted the litigation
hold and documents collected by its legal department were destroyed. (Fincher Affidavit, ¶6;
Affidavit of Julie Matovich (“Matovich Affidavit”), at ¶4).
On October 29, 2013, plaintiff moved for relief from the dismissal of her case pursuant to
Rule 61(b) of the Federal Rules of Civil Procedure. On January 3, 2013, the Magistrate Judge
recommended that the Court grant Plaintiff that relief. The next day, defendant reinstituted a
litigation hold on documents related to plaintiff’s allegations. (Fincher Affidavit, ¶7). This
Court ultimately adopted the Magistrate’s recommendation and granted plaintiff relief from the
dismissal of her case. Plaintiff was also permitted to file an Amended Complaint on April 24,
2014. In it, she alleged race discrimination in violation of Title VII and Ohio law and alleged
retaliation in violation of Ohio law.
B.
Factual Background
1. Defendant’s Consumer Relations Department
Plaintiff is an African American woman who was employed by defendant in its
Consumer Relations Department from 2009 until September 29, 2011. 1 The Consumer Relations
1
Plaintiff was employed in the department prior to 2009 but indicates that although she points to “past acts as
evidence of discrimination” her claims for monetary damages are confined to acts beginning in 2009. (Doc. 61,
PAGEID# 1950.) Accordingly, the Court has examined all of the record but focuses its discussion on acts occurring
from 2009 forward.
2
Department was a call center that fielded complaints from consumers and healthcare
professionals about defendant’s products. Complaints were classified into three categories.
Level One complaints involved relatively uncomplicated issues such as complaints about product
taste or dents in product packaging. Level Two complaints involved more complex issues such
as complaints about product defects. Level Three complaints involved more serious “adverse
events” such as products making people ill.
Consumer Relations Representative I (“Rep I”) was the entry level position in the
Consumer Relations Department. Rep I’s handled Level One complaints, logged all calls they
received in a database, and drafted letter responses to consumer inquiries. Rep I’s were also
expected to determine if a complaint qualified as a Level Two or Level Three complaint and to
forward them to supervisors in the department. Rep I’s could be promoted to a Consumer
Relations Representative II (“Rep II”). Rep IIs were permitted to handle higher level complaints,
including at times, Level Two and Level Three complaints. Quality Coordinators and Senior
Representatives in the department fielded complaints and held additional responsibilities.
Managers oversaw teams comprised of Rep I’s, Rep II’s, Quality Coordinators, and Senior
Representatives.
The performance of Rep I’s and Rep II’s was monitored in several ways. Managers
would randomly listen to three to five randomly selected calls handled by each Rep I or Rep II
on his or her team every month. Performance during those calls would be scored and used to
generate a monthly performance rating for how each Rep I and Rep II handled calls. Managers
also assessed how well Rep I’s and Rep II’s logged complaints in the database and drafted letter
responses to consumer inquiries. Those assessments were used to create monthly performance
ratings for these activities as well. The monthly performance ratings were compiled annually
3
and made part of each employee’s annual performance review. The monthly and annual
performance ratings consisted of four ratings categories: Exceeding Expectations (EE);
Achieving Expectations (AE); Partially Achieving Expectations (PA); and Not Achieving
Expectations (NA).
A Rep I could be promoted to Rep II if he or she possessed, amongst several things, one
year of experience as a “fully functioning” Rep I. This generally meant that a Rep I had to have
annual performance rating of at least AE to be considered a candidate for promotion. To be
promoted, a manager would identify a list of Rep I’s that he or she managed who were
candidates for promotion to Rep II at the beginning of August and February of each year. After
that list was of candidates was identified, “Rep II readiness surveys” would be distributed to
Senior Representatives and Quality Coordinators on the same team as a Rep I who was identified
as a candidate for promotion to Rep II. The surveys, also referred to as pre-assessment surveys,
asked Senior Representatives and Quality Coordinators to anonymously assess a Rep I’s ability
to perform Rep II responsibilities. The survey results were then compiled by Senior
Coordinators and provided to the Rep I’s manager. A Rep I needed to attain a score of 80% 85% in order to be eligible to move to the next promotional phase— training for the Rep II
position.
2. 2008 and 2009
In 2008, plaintiff was a Rep I on a team managed by Carol Marvin. On March 5, 2009,
plaintiff received her performance evaluation for 2008. Plaintiff received an overall rating of AE
for 2008. Nevertheless, plaintiff received a PA in one evaluation subcategory: “Operations,
Written Correspondence – Inquiry Letters.” (PAGEID# 2215). Marvin did not identify plaintiff
as a candidate for promotion to Rep II in August of 2009. Accordingly, Marvin did not
4
distribute Rep II readiness surveys for plaintiff, plaintiff was not anonymously assessed by
Senior Representatives and Quality Coordinators on her team, and plaintiff was not eligible for
Rep II training.
In 2009, plaintiff remained a Rep I on a team managed by Marvin. On February 2, 2010,
plaintiff received her performance evaluation for 2009. Plaintiff received another overall rating
of AE for 2009. But plaintiff received a PA in one evaluation subcategory: “Competencies:
Innovation.” (PAGEID# 2206). Marvin met with plaintiff on February 4 and 22, 2010 to discuss
plaintiff’s performance evaluation for 2009. Marvin did not identify plaintiff as a candidate for
promotion to Rep II at that time.
3.
2010
In March of 2010, plaintiff sent an email to Marvin and Marvin’s supervisor, Laurie
Boogard, indicating that she had been in the department for a long time and wished to be
considered for a promotion to Rep II in the near future. Boogard responded that length of tenure
in the department was not an indicator of which role was most suitable and indicated that Marvin
would speak with plaintiff about plaintiff’s development. After receiving plaintiff’s email,
Marvin distributed Rep II readiness surveys to Quality Coordinators and Senior Representatives
on plaintiff’s team. The survey results were not favorable— plaintiff did not receive a score of
80% or better. Plaintiff filed her charge with the OCRC in May of 2010 alleging that defendant
impermissibly failed to promote her on the basis of her race.
Plaintiff remained a Rep I on a team managed by Marvin in 2010. At her deposition,
plaintiff agreed that her “performance in 2010 was worse than it had been in previous years.”
(Deposition of Delphine Henry, 119:16-19, PAGEID# 573). Specifically, the Consumer
Relations department implemented a new software system called Salesforce.com. Plaintiff and
5
others had difficulties learning that new system. Plaintiff also had at least two recorded instances
where she provided incorrect information to consumers who called the department seeking
information about product recalls. Plaintiff also had at least one recorded instance where a
consumer became frustrated and hung up after she was unable to answer the consumer’s
question.
Moreover, in November of 2010, plaintiff provided a consumer who called the
department to inquire about a refund with a password that allowed the consumer to access an
internal database maintained by defendant for defendant’s employees. The database contained
confidential information including the names and addresses of other consumers entitled to a
refund. After management learned that plaintiff had given the consumer access the internal
database, defendant was forced to shut down all access to the database for several days. During
that period, defendant created new usernames and passwords for its employees. Plaintiff was
also temporarily suspended while defendant investigated the security breach. At the end of that
investigation, plaintiff received a written warning. Plaintiff was also placed on a call training
line when she returned from suspension and required to receive a rating of AE for call quality for
three consecutive months before she could resume her normal duties.
On February 18, 2011, plaintiff received her performance evaluation for 2010. Plaintiff
received an overall rating of PA for 2010. Marvin did not identify plaintiff as a candidate for
promotion to Rep II in February of 2011.
4.
2011
Plaintiff remained a Rep I on a team managed by Marvin in 2011. Plaintiff continued to
have difficulties with Salesforce.com in early 2011. Plaintiff also received a PA rating for call
quality in February, March, April, and May of 2011. Accordingly, plaintiff was coached on May
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17, 2011 and received a Letter of Expectations in June of 2011. The letter detailed several
instances where plaintiff had not used Salesforce.com properly. It also indicated that plaintiff
had 60 days to improve her performance.
Shortly after receiving the June 11, 2011 letter, plaintiff began a medical leave that lasted
until August of 2011. When she returned from leave, plaintiff was returned to the training line
and received a third round of training on Salesforce.com. Plaintiff was also informed that she
would still be subject to the terms of the June 11, 2011 letter. On September 27, 2011, plaintiff
tendered written resignation. In her resignation she indicated that she was resigning in order to
protect herself from retaliation from her manager.
II. STANDARD OF REVIEW
The standard governing summary judgment is set forth in Rule 56(a) of the Federal Rules
of Civil Procedure, which provides that “[t]he court shall grant summary judgment if the movant
shows that there is no genuine dispute as to any material fact and the movant is entitled to
judgment as a matter of law.”
Summary judgment will not lie if the dispute about a material fact is genuine; “that is, if
the evidence is such that a reasonable jury could return a verdict for the nonmoving party.”
Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248, 106 S.Ct. 2505, 91 L.Ed.2d 202 (1986).
Summary judgment is appropriate, however, if the nonmoving party fails to make a showing
sufficient to establish the existence of an element essential to that party's case and on which that
party will bear the burden of proof at trial. See Muncie Power Prods., Inc. v. United Techs.
Auto., Inc., 328 F.3d 870, 873 (6th Cir.2003) (citing Celotex Corp. v. Catrett, 477 U.S. 317, 322,
106 S.Ct. 2548, 91 L.Ed.2d 265 (1986)).
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When reviewing a summary judgment motion, the Court must view all the facts, evidence
and any reasonable inferences that may permissibly be drawn from the facts, in favor of the
nonmoving party. See, e.g., Crawford v. Metro. Gov't, 555 U.S. 271, 274 n. 1, 129 S.Ct. 846,
172 L.Ed.2d 650 (2009) (quoting Brosseau v. Haugen, 543 U.S. 194, 195, n. 2, 125 S.Ct. 596,
160 L.Ed.2d 583 (2004)); Muncie Power Prods., Inc., 328 F.3d at 873 (citing Matsushita Elec.
Indus. Co. v. Zenith Radio Corp., 475 U.S. 574, 587, 106 S.Ct. 1348, 89 L.Ed.2d 538 (1986)).
The Court will ultimately determine whether “the evidence presents a sufficient disagreement to
require submission to a jury or whether it is so one-sided that one party must prevail as a matter
of law.” Liberty Lobby, 477 U.S. at 251–52.
Moreover, “[t]he trial court no longer has a duty to search the entire record to establish
that it is bereft of a genuine issue of material fact.” Street v. J.C. Bradford & Co., 886 F.2d
1472, 1479–80 (6th Cir.1989). That is, the nonmoving party has an affirmative duty to direct the
Court's attention to those specific portions of the record upon which it seeks to rely to create a
genuine issue of material fact. In re Morris, 260 F.3d 654, 665 (6th Cir.2001).
III. DISCUSSION
A.
Defendant’s Motion for Summary Judgment
1. Failure to Promote in Violation of Title VII and ORC § 4112
Plaintiff asserts that defendant failed to promote her because of her race in violation of
Title VII and Ohio Revised Code §4112. Specifically, plaintiff finds fault with the fact that
Marvin never identified her as a candidate for promotion from Rep I to Rep II in 2009 and 2010.
To state a prima facie case of race discrimination with respect to a failure to promote
claim, plaintiff must demonstrate that: (1) she is a member of a protected class; (2) she applied
for and was qualified for the position; (3) she was considered for and was denied the position;
8
and (4) that an individual of similar qualifications who was not a member of the protected class
received the job at the time plaintiff's request for the promotion was denied. White v. Columbus
Metropolitan Housing Auth., 429 F.3d 232, 240 (6th Cir.2005), citing Nguyen v. City of
Cleveland, 229 F.3d 559, 562–63 (6th Cir.2000). If plaintiff meets this burden, the burden then
shifts to the employer to produce a legitimate non-discriminatory reason for its promotion
decision. Id.
a. Failure to Promote in 2009 for Job Year 2008
In this case, the Court concludes that plaintiff has stated a prima facie case with regard to
defendant’s failure to promote her in 2009 for job year 2008. Plaintiff demonstrates the first
element because she is a member of a protected class. Plaintiff also demonstrates the second
element. Although plaintiff did not formally ask to be promoted, a formal application system
was not in place for promotion from Rep I to Rep II. Instead, Rep I managers identified possible
candidates. Dews v. A.B. Dick Co., 231 F.3d 1016, 1021 n. 2 (6th Cir.2000) (when “the
employer does not notify its employees of the available promotion or does not provide a formal
mechanism for expressing interest in the promotion,” a plaintiff does not have to show that he
applied for or was considered for the promotion). Moreover, plaintiff received an overall rating
of AE on her March 5, 2009 performance evaluation for job year 2008, making her qualified for
promotion from the Rep I to the Rep II position. Accordingly, plaintiff has sufficiently met the
second element.
Plaintiff has also demonstrated the third element by showing that a similar individual
who was not a member of the protected class received a promotion from Rep I to Rep II.
Specifically, plaintiff points out that Amanda Nelson, who was managed by Marvin for job year
9
2008, was identified by Marvin as a candidate for promotion from Rep I to Rep II in 2009. Like
plaintiff, Nelson received an overall rating of AE in 2009 for job year 2008.
Despite this, there is simply no evidence that could successfully rebut as pretext Marvin’s
decision not to identify plaintiff as a candidate for promotion in 2009. In considering the
plaintiff’s burden on this element, it is important to note that an employer may make
employment decisions “for a good reason, a bad reason, a reason based on erroneous facts, or for
no reason at all, as long as its action is not for a discriminatory reason.” Nix v. WLCY
Radio/Rahall Communications, 738 F.2d 1181, 1187 (11th Cir.1984); see also Manzer v.
Diamond Shamrock Chem. Co., 29 F.3d 1078, 1083 (6th Cir.1994) (similar). In this case,
although defendant may not have had a good reason for failing to promote plaintiff, there is no
evidence that could convince a reasonable jury that defendant failed to promote her because of
her race. Defendant asserts that Rep I and Rep II responsibilities differed and that even if an
employee functioned well in the Rep I role, he or she may not be able to function as a Rep II.
That assertion is uncontested.
Marvin determined that despite plaintiff’s AE rating as Rep I for job year 2008, she was
not suited for Rep II responsibilities in 2009. There is no evidence that race influenced that
decision. At her deposition, plaintiff testified that Marvin never used racial slurs, never called
plaintiff names, and never made negative comments about African-Americans. Indeed, the only
negative comments that plaintiff described were comments that Marvin made to correct
plaintiff’s Appalachian accent when she pronounced certain words. These comments, which
were made by Marvin early in plaintiff’s tenure, and several years before Marvin’s promotion
decision in 2009, made plaintiff feel “humiliated.” But they do not demonstrate racial animus,
particularly given that Appalachia is a region, not a race.
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b. Failure to Promote in 2010 for Job Year 2009
Plaintiff is unable to state a prima facie case with regard to defendant’s failure to promote
her in 2010 for job year 2009. Plaintiff can demonstrate the first two elements because she was a
member of a protected class and received an overall rating of AE for 2009. Nevertheless,
plaintiff has failed to demonstrate the third element— that a similar individual who was not a
member of the protected class received a promotion from Rep I to Rep II. Plaintiff points out
that Rachel Wallis, a Caucasian who also received an overall rating of AE in 2010 for job year
2009, was promoted from Rep I to Rep II in 2010. It appears, however, that Wallis was managed
by a different manager, Julie Matovich. In order to prove the second element of the prima facie
case, the plaintiff must produce evidence that the relevant other employees are ‘similarly situated
in all respects.’ ” Hollins v. Atlantic Co., 188 F.3d 652, 659 (6th Cir.) (quoting Mitchell v. Toledo
Hospital, 964 F.2d 577, 583 (6th Cr. 1992)). Precise equivalence between employees is not
required. See Harrison v. Metropolitan Gov’t, 80 F.3d 1107, 1115 (6th Cir.1996). However,
[T]o be deemed “similarly-situated”, the individuals with whom the plaintiff seeks to compare
his/her treatment must have dealt with the same supervisor, have been subject to the same
standards and have engaged in the same conduct without such differentiating or mitigating
circumstances that would distinguish their conduct or the employer’s treatment of them for it.
Mitchell, 964 F.2d at 583.
Even if plaintiff could establish a prima facie case with regard to the promotion decision
in 2010, she is still unable to demonstrate that defendant’s reasons for deciding that she was not a
candidate for promotion from Rep I to Rep II was pretext. As noted, plaintiff has not alleged any
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facts that suggest that race was a motive in any of Marvin’s promotion decisions. 2 Indeed,
plaintiff’s only attempt to demonstrate pretext about the 2010 promotion decision consists of
comparing language contained in her February 2010 performance evaluation as a Rep I for job
year 2009 to language contained in an email in June of 2010 where Marvin discussed plaintiff’s
readiness for promotion to Rep II at that time. The language in those two documents differs, but
they address different time frames and different positions. They do not demonstrate pretext.
2. Constructive Discharge in 2011 Violation of Title VII and ORC § 4112
Plaintiff also alleges that she was constructively discharged in 2011 in violation of Title
VII and ORC § 4112 when she returned from medical leave in August 2011. Plaintiff points out
that when she returned from medical leave, she was kept on the training line and informed that
she was still subject to the terms of the letter of expectations she had received before going on
leave in June. Plaintiff asserts that this forced her from her career, and thus she resigned in
September 2011.
A constructive discharge occurs when the employer, rather than acting directly,
‘deliberately makes an employee’s working conditions so intolerable that the employee is forced
into an involuntary resignation.” ’ Laster v. City of Kalamazoo, 746 F.3d 714, 727-28 (6th Cir.
2014) (quoting Lopez v. S.B. Thomas, Inc., 831 F.2d 1184, 1188 (2d Cir.1987)). To demonstrate
a constructive discharge, plaintiff must adduce evidence to show that: 1) the employer
deliberately created intolerable working conditions, as perceived by a reasonable person, and 2)
the employer did so with the intention of forcing the employee to quit. Id. (citing Saroli v.
Automation and Modular Components, Inc., 405 F.3d 446 (6th Cir. 2005)).
2
It does not appear that plaintiff alleges that defendant failed to promote her in 2011 for job year 2010. To the
extent she does, she has not asserted that she was qualified for promotion in 2011 because she received an overall
rating of PA in 2011 for job year 2010. She also admits that her performance in 2010 was worse than in prior years.
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In this case, the Court finds that being put on a training line and being made subject to the
letter of expectations falls short of a constructive discharge. A performance improvement plan,
even one that specifically threatens termination if performance is not improved, does not
constitute a constructive termination. Agnew v. BASF Corp., 296 F.3d 307, 309 (6th Cir. 2002);
Farris v. Port Clinton Sch. Dist., 2006 WL 964719, at *14-15 (Ohio App Ct. April 14, 2006).
Moreover, plaintiff does not contest that her performance in 2010, which was the impetus for the
letter of expectations in 2011, was worse than it had been in previous years.
3. Retaliation in Violation of ORC § 4112
Plaintiff asserts that defendant retaliated against her after she filed her charge with the
OCRC in May of 2010. In order to establish a prima facie case of retaliation, a plaintiff must
demonstrate that: (1) he engaged in activity protected by Title VII; (2) the defendant knew of this
exercise of his protected rights; (3) the defendant consequently took an action that was
“materially adverse” to the plaintiff; and (4) there is a causal connection between the protected
activity and the materially adverse action. Abbott v. Crown Motor Co., Inc., 348 F.3d 537, 542
(6th Cir.2003); see also Burlington Northern and Santa Fe Ry. Co. v. White, 548 U.S. 53, 126
S.Ct. 2405, 165 L.Ed.2d 345 (2006) (modifying the third element to require a “materially
adverse action” rather than an “adverse employment action”). 3
The Court concludes that plaintiff cannot establish the third prong— that defendant took
action that was materially adverse to her. Plaintiff asserts that defendant subjected plaintiff’s
work to increased scrutiny and that this constituted materially adverse action. It is, however,
well settled that increased scrutiny of work is not tantamount to an adverse employment action.
Allen v. Mich. Dep’t of Corrections, 165 F.3d 405, 410 (6th Cir. 1999) (holding that supervisors’
3
When analyzing retaliation claims, Ohio courts rely on federal case law. Chandler v. Empire Chem., Inc.,
Midwest Rubber Custom Mixing Div., 99 Ohio App.3d 396, 402 (Ohio App. Ct. 1994).
13
alleged action of monitoring the plaintiff more closely than they monitored non-African
American employees did not constitute “adverse employment actions” actionable under Title
VII); Birch v. Cuyahoga County Probate Ct., 392 F.3d 151, 169 (6th Cir. 2004) (increased
scrutiny of work did not constitute action that was materially adverse sufficient to support a
retaliation claim).
Plaintiff further asserts that her poor performance review for job year 2010 and the June
2011 letter of expectations constitute materially adverse actions. In Primes, however, the Court
rejected a plaintiff’s argument that his low evaluation constituted an adverse employment action.
Primes v. Reno, 190 F. 3d 765, 767 (6th Cir. 1999). The Primes Court explained:
If every low evaluation or other action by an employer that makes an employee
unhappy or resentful were considered an adverse action, Title VII would be
triggered by supervisor criticism or even facial expressions indicating displeasure.
Paranoia in the workplace would replace the prima facie case as the basis for a
Title VII cause of action. The case law supports our view that the employer
conduct in this case will not support a Title VII cause of action. See Yates v. Avco,
819 F.2d 630, 638 (6th Cir.1987) (plaintiff did not suffer adverse employment
action, where demotion was in response to request for a transfer away from a
harassing supervisor, salary and benefits were not reduced, and employee was
assured that she would receive the next available position at higher grade);
Sweeney v. West, 149 F.3d 550, 557 (7th Cir.1998) (if negative performance
evaluation were deemed actionable as “retaliation,” it would “send a message to
employers that the slightest nudge or admonition ... can be the subject of a federal
lawsuit”); Rabinovitz v. Pena, 89 F.3d 482, 488-89 (7th Cir.1996) (low
performance evaluation and consequent ineligibility for discretionary bonus not
actionable adverse employment action); Montandon v. Farmland Industries, Inc.,
116 F.3d 355, 359 (8th Cir.1997) (lower performance evaluation not used as basis
for any action against employee not “adverse employment action”); Meredith v.
Beech Aircraft Corp., 18 F.3d 890, 896 (10th Cir.1994) (same).
Id.
Applying the foregoing to this case, the Court concludes that plaintiff’s performance
evaluation for job year 2010 and the 2011 letter of expectations do not constitute materially
14
adverse actions, particularly given that plaintiff’s 2010 performance was admittedly worse than
prior years.
Plaintiff contends that she suffered harassment after she filed her charge and that this
constituted materially adverse action. Specifically, plaintiff contends that after she filed her
charge, Marvin and others stopped talking to her; Marvin would not tell her who completed the
anonymous Rep II readiness surveys that were distributed in 2010; and that plaintiff’s call
quality scores dropped to 96.5%. As a matter of record fact, however, plaintiff had quality
scores that were lower than 96.5% before she filed her charge. Moreover, harassment must be
severe or pervasive in order to sustain a retaliation claim. Akers v. Alvey, 338 F.3d 491, 499 (6th
Cir. 2003). At most, the actions about which plaintiff complain are de minimus.
Plaintiff also contends that Marvin misreported her call quality scores after she filed her
charge and that this constituted a materially adverse action. In support of this contention,
plaintiff created a chart comparing call quality scores on two different documents. Nevertheless,
defendant notes that one document reflect scores that Marvin assigned to a sample of calls
handled by plaintiff and that Marvin evaluated. (Affidavit of Carol Marvin, at ¶6). The other
document reflects scores assigned to calls handled by plaintiff that were compiled from scores
assigned by Marvin and others during the same period who evaluated samples of calls handled
by plaintiff. (Id. at ¶8). Accordingly, this does not constitute a materially adverse action
sufficient to support plaintiff’s retaliation claim. For these reasons, the Court dismisses
plaintiff’s retaliation claim.
B.
Plaintiff’s Motion for Sanctions and Motion to Strike
Plaintiff has also moved for sanctions for spoliation because personnel documents were
destroyed. Specifically, during discovery, plaintiff requested production of personnel
15
documents, including performance evaluations and Rep II readiness surveys for 27 employees
that purportedly worked in the same department as plaintiff. (Doc. 45-2). Defendant responded
that it would “produce responsive documents to the extent that they exist . . . .” (Id.) Both parties
concede that defendant produced a large quantity of documents. (Doc. 45-1, PAGEID# 187;
Doc. 50, PAGEID# 423). Plaintiff nevertheless filed her spoliation motion on February 12,
2015, and sought an adverse inference or summary judgment. Several days later, defendant
produced performance evaluations for one of the 27 employees and Rep II readiness surveys for
six of the 27 employees. (Affidavit of Sharon Cason-Adams (“Cason-Adams Affidavit”), at ¶¶
2-3, 11). At that time, defendant’s counsel told plaintiff’s counsel that the Rep II readiness
surveys were not being produced from defendant’s files but were documents that had been
produced to and bates stamped by the OCRC and kept in files maintained by defendant’s outside
counsel. (Id., ¶ 8).
When opposing plaintiff’s spoliation motion, defendant submitted affidavits from several
employees, including Rebecca Fincher, a senior litigation paralegal, and Cindy Foster, a Director
in Business Human Resources. The Fincher Affidavit generally described that although
defendant instituted a litigation hold on documents when it learned of plaintiff’s charge, that hold
was lifted and documents were destroyed after this Court dismissed plaintiff’s case for failure to
prosecute. (Fincher Affidavit, ¶¶ 3-7). The Foster Affidavit indicated that 19 of the 27
employees identified by plaintiff never held the Rep I position or were promoted from Rep I to
Rep II before May of 2009. (Affidavit of Cindy Foster (“Foster Affidavit”), at ¶ 4). Plaintiff
moved to strike these two affidavits.
The term “spoliation” includes the destruction of evidence or the failure to preserve
property for another’s use as evidence in pending or reasonably foreseeable litigation. Owner–
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Operator Indep. Drivers Ass’n v. Comerica Bank, 860 F.Supp.2d 519, 537–38 (S.D. Ohio 2012).
The Sixth Circuit Court of Appeals has explained that, “the authority to impose sanctions for
spoliated evidence arises not from substantive law but, rather, ‘from a court’s inherent power to
control the judicial process.’ ” Adkins v. Wolever, 554 F.3d 650, 652 (6th Cir. 2009) (en banc);
see also Zubulake v. UBS Warburg LLC, 229 F.R.D. 422, 430 (S.D.N.Y.2004) (“The authority to
sanction litigants for spoliation arises jointly under the Federal Rules of Civil Procedure and the
court's inherent powers.”). Accordingly, the Court applies federal law when determining
whether spoliation has occurred. Id.
To establish entitlement to an adverse inference, plaintiff must show that: (1) defendant
had an obligation to preserve evidence at the time it was destroyed; (2) the evidence was
destroyed with a culpable state of mind; and (3) the destroyed evidence was relevant to
Plaintiff’s claims such that a reasonable trier of fact could find that it would support that claim.
See Beaven v. United States DOJ, 622 F.3d 540, 553 (6th Cir.2010). Nevertheless, courts
generally will not impose an adverse inference unless the party destroyed the evidence in bad
faith. See In re Nat’l Century Fin. Enters., Inc. Financial Investment Litigation, No. 2:03–md–
1565, 2009 WL 2169174, at *3 (S.D. Ohio July 16, 2009).
In this case, Plaintiff argues that Defendant’s duty to preserve performance reviews and
survey results arises from regulation. Specifically, a regulation promulgated by the Department
of Labor provides that an employer is obligated to preserve all personnel records for a year,
including records related to promotions and selection for training. 29 CFR § 1602.14. That
regulation also provides that once a charge of discrimination has been filed, an employer is
obligated to preserve “all personnel records relevant to the charge or action until final disposition
of the charge or the action.” 29 CFR § 1602.14. The regulation specifically defines “final
17
disposition of the charge or the action” as the date when the statutory period to file an action in a
U.S. District Court expires or, when an action is brought against an employer, the date when that
litigation is terminated. Id.
Several courts, including the Seventh Circuit, have held that the failure to preserve
records in violation of a regulation requiring retention can give rise to an inference of spoliation,
even if litigation involving the records is not reasonably foreseeable at the time the records are
made. Johnson v. Metropolitan Govt’ of Nashville, Nos. 3:07-0979, 2010 WL 3342211, at *18
(M.D. Tenn. Aug. 24, 2010) (citing Byrnie v. Town of Crowmwell Bd. of Educ., 243 F.3d 93,
109–10 (2nd Cir.2001); see also Latimore v. Citibank Fed. Savs. Bank, 151 F.3d 712, 716 (7th
Cir.1998); Favors v. Fisher, 13 F.3d 1235, 1239 (8th Cir.1994); Hicks v. Gates Rubber Co., 833
F.2d 1406, 1419 (10th Cir.1987)). In each such case, however, there was a regulatory violation.
The Court finds that no such violation occurred here.
Plaintiff filed her charge with the OCRC in May of 2010. The regulation obligated
Defendant to preserve all personnel documents related to Plaintiff’s charge. 29 CFR § 1602.14.
Accordingly, Defendant put a litigation hold on documents when it received notice of the charge
in June of 2010. (Fincher Affidavit, at ¶4). On January 16, 2013, Plaintiff’s case was dismissed
for failure to prosecute pursuant to Rule 41(b) of the Federal Rules of Civil Procedure. Plaintiff
never appealed that dismissal and the litigation was terminated. 29 CFR § 1602.14. Thereafter,
defendant lifted the litigation hold and documents collected by the legal department were
destroyed. (Fincher Affidavit, ¶6; Matovich Affidavit, ¶4). Not until six months later did
plaintiff seek relief from the dismissal of her case pursuant to Rule 61(b) of the Federal Rules of
Civil Procedure. And defendant reinstituted a litigation hold the day after the Magistrate
recommended that the Court grant plaintiff the requested relief. (Fincher Affidavit, ¶7). On
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these facts, in this case, the Court finds that defendant did not commit a regulatory violation.
Defendant put a hold on documents when it learned of the charge and kept it in place until this
case was disposed of by this Court’s dismissal with prejudice. Defendant began preserving
documents again when the case was reinstated.
The Court also concludes that even if did defendant had an ongoing obligation to
preserve the documents, on these facts, there is no evidence that defendant possessed a level of
culpability that would justify imposition of sanctions, including an adverse inference or summary
judgment. Absent any indication to the contrary, it appears that defendant reasonably believed
plaintiff’s case had been disposed of when this Court’s dismissed plaintiff’s case with prejudice.
Indeed, this Court believed that plaintiff’s case had been finally adjudicated.
The Court is also not convinced that the documents at issue are sufficiently relevant to
plaintiff’s claims to justify sanctions. With regard to plaintiff’s allegations that defendant failed
to promote her because of her race in 2009 and 2010, plaintiff sought performance evaluations
and Rep II readiness surveys for 27 employees that purportedly worked in the department where
she worked. Defendant asserts that 19 of those 27 employees never held Rep I position or were
promoted from Rep I to Rep II before May of 2009. (Foster Affidavit, at ¶ 4). Accordingly,
although performance evaluations for those 19 employees may be somewhat probative, they are
not directly relevant to the time frame at issue. As for the Rep II readiness surveys, defendant
asserts that Rep II readiness surveys for all six employees promoted from Rep I to Rep II
between May of 2009 and May of 2010 have been produced. (Doc. 50, PAGEID# 424).
Plaintiff does not deny this. Moreover, plaintiff does not explain how performance evaluations
or Rep II readiness surveys for other employees are relevant to her constructive discharge or
retaliation claim which, unlike plaintiff’s failure to promote claim, do not necessarily involve a
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comparison of how plaintiff was treated to how other similarly situated employees were treated
but instead entails an analysis of how plaintiff was treated after defendant learned of her
protected activity. Accordingly, the Court declines to impose a sanction for spoliation.
Plaintiff’s motion for sanctions for spoliation is denied.
The Court also declines to strike the Fincher and Foster affidavits. Plaintiff asserts that
they should be struck because neither Fincher nor Foster were identified in defendant’s Rule
26(a)(1) disclosures or in defendant’s responses to plaintiff’s interrogatories, and because the
affidavits were not produced by defendant in response to document requests. Nevertheless, Rule
26(a)(1) only requires identification of witnesses with information that may support a party’s
claims or defenses, and the interrogatory at issue seeks identification of lay and expert witnesses
who might be called at trial. Both affiants, however, only aver to information relevant to the
spoliation issue and not to information pertinent to defendant’s defenses to plaintiff’s claims.
Fincher avers to the history of the litigation hold while Foster avers to limited information that
sheds light on the relevance of the missing documents. In addition, it appears that the affidavits
were created on March 11, 2015 so that defendant could specifically respond to plaintiff’s
motion for spoliation on March 12, 2015. Accordingly, they were not responsive to document
requests propounded prior to that date. Although the Court is somewhat dismayed that defendant
failed to inform plaintiff about the history of the litigation hold and the destruction of documents
at an earlier point during discovery, the Court does not find that defendant’s delay is so
egregious as to warrant sanctions, particularly given that both parties agree that defendant
produced a large quantity of documents. (Doc. 45-1, PAGEID# 187; Doc. 50, PAGEID# 423).
For these reasons, plaintiff’s motion to strike the Fincher and Foster affidavits is also denied.
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IV. CONCLUSION
Based on the foregoing reasons, Defendant’s Motion for Summary Judgment is
GRANTED. In light of this disposition, the Court declines to rule on whether and which of
plaintiff’s claims might be time barred by plaintiff’s bankruptcy action. Plaintiff’s Motion for
Sanctions for Spoliation and Plaintiff’s Motion to Strike are DENIED.
The Clerk shall remove Documents 45, 51, and 54 from the Court’s pending motions list.
The Clerk shall terminate this case.
IT IS SO ORDERED.
s/ George C. Smith____
__
GEORGE C. SMITH, JUDGE
UNITED STATES DISTRICT COURT
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