A.B. v. Hilton Worldwide Holdings, Inc. et al
Filing
115
OPINION AND ORDER: The Court GRANTS Defendants' Motions to Dismiss for Failure to State a Claim 106 107 108 with prejudice. Red Lion's alternative Motion to Strike 106 is DENIED as moot. See attached Opinion and Order for further details. Signed on 3/31/21 by Judge Karin J. Immergut. (jy)
IN THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF OREGON
A.B., an individual,
Plaintiff,
Case No. 3:19-cv-01992-IM
OPINION AND ORDER
v.
WYNDHAM HOTELS & RESORTS, INC.;
MARRIOTT INTERNATIONAL, INC.;
and RED LION HOTELS
CORPORATION,
Defendants.
IMMERGUT, District Judge.
Before the Court are Defendants Red Lion, Wyndham, and Marriott’s Motions to Dismiss
for Failure to State a Claim under Rule 12(b)(6) (ECF 106, 107, 108) and, in the alternative,
Defendant Red Lion’s Motion to Strike under Rule 12(f) (ECF 106).
Plaintiff A.B. initially filed this action on December 9, 2019, against six hotel chains:
Hilton Worldwide Holdings Inc. (“Hilton”), Wyndham Hotels & Resorts, Inc. (“Wyndham”),
Marriott International, Inc. (“Marriott”), Choice Hotels International, Inc. (“Choice”), Extended
Stay America, Inc. (“ESA”), and Red Lion Hotels Corporation (“Red Lion”). ECF 1. Plaintiff
claimed each Defendant violated the Trafficking Victims Protection Reauthorization Act
(“TVPRA”), 18 U.S.C. § 1595, by profiting from her sex trafficking. Id. On September 8, 2020,
PAGE 1 – OPINION AND ORDER
this Court granted Motions to Dismiss for Lack of Personal Jurisdiction filed by Defendants
Choice and ESA. ECF 99. Further, finding that the original Complaint failed to allege sufficient
facts to support the elements of a TVPRA claim for a theory of direct or indirect liability, this
Court granted Motions to Dismiss for Failure to State a Claim filed by Defendants Hilton,
Marriott, Wyndham, and Red Lion with leave to amend. Id.
On October 8, 2020, Plaintiff filed an Amended Complaint against only Defendants
Wyndham, Marriott, and Red Lion. ECF 103. The Amended Complaint again alleges that
Defendants violated the TVPRA by “knowingly benefit[ing] from participating in a venture they
knew was engaged in illegal sex trafficking.” Id. at ¶ 9. On November 23, 2020, Wyndham,
Marriott, and Red Lion each moved to dismiss the Amended Complaint for failure to state a
claim. ECF 106, 107, 108. In the alternative, Red Lion moved to strike the Amended Complaint.
ECF 106.
For the reasons set forth below, this Court GRANTS Defendants’ Motions to Dismiss for
Failure to State a Claim with prejudice. Red Lion’s alternative Motion to Strike is DENIED as
moot.
BACKGROUND
Plaintiff’s core allegations largely mirror those in the original Complaint. Plaintiff was 22
years old when she was first trafficked through Oregon and Washington. ECF 103 at ¶ 4. From
approximately November 2012 through March 2013, Plaintiff alleges she was sold by her
trafficker for sex at four different hotels, including the Days Inn® in Vancouver, Washington
(“Days Inn Vancouver”) and the Ramada® in Portland, Oregon (“Ramada Portland”), both
Wyndham branded properties; the Residence Inn® located near Portland International Airport in
Oregon, a Marriott branded property (“Residence Inn Portland Airport”); and the Red Lion Inn®
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in Salem, Oregon, a Red Lion branded property (“Red Lion Salem”) (collectively, “Defendants’
hotels”). Id. at ¶¶ 94, 114 (Wyndham); 14(a), 132 (Marriott); 151 (Red Lion).
Plaintiff alleges that during the five-month period during which she was trafficked, there
were “apparent red flags” of Plaintiff being sex trafficked at Defendants’ hotels. Id. at ¶¶ 112,
130, 149, 166. These signs of sex trafficking included Plaintiff repeatedly staying at the hotel
without any luggage, always avoiding eye contact or interactions with the staff, and showing
physical signs of malnourishment. Id. at ¶ 172. In addition, Plaintiff’s room exhibited signs of
commercial sex work: abundant used condoms throughout the room and in the trash, bottles of
lubricants, boxes of condoms, and numerous requests for towels and linens. Id. at ¶¶ 106, 109,
125, 128, 143, 147, 161, 164. Plaintiff avers that male guests frequently visited her room and left
shortly after arrival. Id. at ¶¶ 105, 124, 142, 160. Late at night, Plaintiff would open the front
lobby door for unregistered male guests without being questioned by employees. Id.
Plaintiff alleges that her trafficker always booked the rooms directly from the front desk
or online using his debit card or cash. Id. at ¶¶ 100, 119, 136, 155. After booking the room, her
trafficker would get two keys and take one key to Plaintiff, who would be waiting in the car. Id.
at ¶¶ 100, 119, 136. Plaintiff’s trafficker used hotel WiFi to post advertisements, talk to “johns,”
and watch and record Plaintiff’s sexual acts. Id. at ¶¶ 102, 121, 139, 157.
After waiting in the car while her trafficker checked in, Plaintiff would walk to the hotel
room by herself, never making eye contact or speaking to anyone. Id. at ¶¶ 100, 107, 119, 126.
Plaintiff alleges her trafficker would book the hotel rooms for between one and four nights at a
time before switching locations. Id. at ¶¶ 97, 117, 135, 154. Plaintiff was placed at each of
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Defendants’ hotels up to twice a month. Id.1 Plaintiff alleges she encountered the same hotel staff
over the course of the time she was trafficked for sex at Defendants’ hotels and that the hotel
staff paid no attention to her. Id. at ¶¶ 107–08, 126 –27, 145–46, 162–63. Plaintiff alleges she
was arrested on Defendants’ hotels’ property grounds, but does not allege what she was arrested
for or whether hotel staff were advised of her arrest. Id. at ¶ 170.
Like in the original Complaint, Plaintiff brings a single claim under the TVPRA against
each Defendant. Id. at ¶¶ 8, 9. As to all Defendants, Plaintiff alleges that each “owns, supervises
and/or operates” one of the branded hotels where she was trafficked, and each benefitted
financially from room rental and other incidentals recognized by renting rooms in which she was
trafficked. Id. at ¶¶ 13(k), 13(l), 14(i), 14(j), 15(i), 15(j). Plaintiff alleges that each Defendant had
actual and/or constructive knowledge of sex trafficking occurring on its branded properties. Id. at
¶¶ 89–93. According to Plaintiff, each Defendant knew or should have known that their branded
hotel where Plaintiff was trafficked was in an area “known for high incidence of crime and prone
to sex trafficking activity on and around the hotel premises, including when Plaintiff A.B. was
trafficked.” Id. at ¶¶ 91(l), 92(f), 93(f). Each Defendant allegedly failed to implement policies to
protect Plaintiff from being trafficked and continues to profit from the business sex trafficking
brings. Id. at ¶¶ 85–87.
Plaintiff also cites news reports and online reviews to allege that each Defendant had
actual or constructive knowledge of sex trafficking occurring at their branded hotels throughout
the country and asserts that each Defendant’s knowledge facilitated the sex trafficking of
Plaintiff. Id. at ¶¶ 91(hh)-(ii), 92(y)-(z), 93(z)-(aa). As to the relationship between each
1
The Amended Complaint includes a list of specific dates when Plaintiff may have been
trafficked at each of Defendants’ hotels. See ECF 103 at ¶¶ 95, 115, 133, 152.
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Defendant and their branded hotels, Plaintiff contends that they were each in an agency
relationship through Defendants’ “exercise of an ongoing and systemic right of control over
[their branded hotels]” including how their branded hotels conducted daily business. Id. at ¶¶
91(n), 92(h), 93(h). Plaintiff also alleges that each Defendant “held out [its] branded hotels to the
public as possessing authority to act on its behalf.” Id. at ¶¶ 91(p), 92(j), 93(j).
In the Amended Complaint, Plaintiff adds new allegations relating to Defendants’ alleged
knowledge of Plaintiff’s trafficking. Specifically, Plaintiff alleges that Defendants required their
branded properties to provide WiFi with cybersecurity measures in place and centralized
reservation systems which granted Defendants access to guest information and data. Id. at ¶¶
91(c), 91(n)–(gg), 92(c), 92(i)–(x), 93(c), 93(h)–(y). Through these mandated systems,
Defendants allegedly monitored and reviewed data and information from their branded
properties which would have alerted them to Plaintiff’s circumstances. Id. Plaintiff alleges
Defendants were able to see indicia of her trafficking, such as unusual bookings from local
residents, payments for rooms using cash, consistent access to websites known for sexual
exploitation such as backpage.com, live video monitoring by her trafficker, and unusually
frequent requests for towels and other items from inventory. Id. The Amended Complaint further
alleges that Defendants implemented means in which they could monitor customer reviews of
prostitution, trafficking, and guest safety issues; customer complaints; and reports of criminal
activities. Id. Defendants also allegedly provided their branded properties with a platform for
employees to report suspicious activities occurring at the hotel to Defendants. Id.
As a specific allegation against Wyndham, Plaintiff recalls that at one point her trafficker
was kicked out of the Days Inn Vancouver “due to screams from another woman he was
trafficking.” Id. at ¶ 99. Plaintiff further asserts that in 2011, Wyndham’s predecessor entity
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Wyndham Worldwide Corporation signed the End Child Prostitution and Trafficking’s
(“ECPAT-USA”) Tourism Child-Protection Code of Conduct (the “Code”), which identifies six
steps companies can take to prevent child sex trafficking. Id. at ¶¶ 44–46, 91(d). Plaintiff alleges
Wyndham did not follow the Code. Id. at ¶ 91(d).
As to Defendants Marriott and Red Lion, Plaintiff alleges that at each of their hotels she
was forced to share a room with another girl on at least two occasions. Id. at ¶¶ 144, 156.
Plaintiff and the other girl would alternate in and out of the room meeting “clients” and neither
would leave the properties. Id. Plaintiff also alleges that her trafficker used an employee discount
code when reserving rooms at the Residence Inn Portland Airport, Defendant Marriott’s hotel.
Id. at ¶ 138.
STANDARDS
A motion to dismiss for failure to state a claim may be granted only when there is no
cognizable legal theory to support the claim or when the complaint lacks sufficient factual
allegations to state a facially plausible claim for relief. Shroyer v. New Cingular Wireless Servs.,
Inc., 622 F.3d 1035, 1041 (9th Cir. 2010). In evaluating the sufficiency of a complaint’s factual
allegations, the court must accept as true all well-pleaded material facts alleged in the complaint
and construe them in the light most favorable to the non-moving party. See Daniels-Hall v. Nat’l
Educ. Ass’n, 629 F.3d 992, 998 (9th Cir. 2010). To be entitled to a presumption of truth,
allegations in a complaint “may not simply recite the elements of a cause of action, but must
contain sufficient allegations of underlying facts to give fair notice and to enable the opposing
party to defend itself effectively.” Starr v. Baca, 652 F.3d 1202, 1216 (9th Cir. 2011). The court
must draw all reasonable inferences from the factual allegations in favor of the plaintiff. Newcal
Indus., Inc. v. Ikon Office Sol., 513 F.3d 1038, 1043 n.2 (9th Cir. 2008). The court need not,
PAGE 6 – OPINION AND ORDER
however, credit the plaintiff’s legal conclusions that are couched as factual allegations. Ashcroft
v. Iqbal, 556 U.S. 662, 678–79 (2009).
A complaint must contain sufficient factual allegations to “plausibly suggest an
entitlement to relief, such that it is not unfair to require the opposing party to be subjected to the
expense of discovery and continued litigation.” Starr, 652 F.3d at 1216. “A claim has facial
plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable
inference that the defendant is liable for the misconduct alleged.” Iqbal, 556 U.S. at 678 (citing
Bell Atl. Corp. v. Twombly, 550 U.S. 544, 556 (2007)). “The plausibility standard is not akin to a
probability requirement, but it asks for more than a sheer possibility that a defendant has acted
unlawfully.” Mashiri v. Epsten Grinnell & Howell, 845 F.3d 984, 988 (9th Cir. 2017) (quoting
Iqbal, 556 U.S. at 678) (quotation marks omitted).
DISCUSSION
Defendants’ Motions to Dismiss under FRCP 12(b)(6)
Defendants Wyndham, Marriott, and Red Lion argue that Plaintiff’s Amended Complaint
should be dismissed because the Amended Complaint fails to state a claim under the TVPRA's
civil liability provision, 18 U.S.C. § 1595. ECF 106, 107, 108. Red Lion further argues the
Amended Complaint should be dismissed because it impermissibly relies on group or “shotgun”
pleading. ECF 106.
1. TVPRA Claim
18 U.S.C. 1595(a) states that a person who is the victim of sex trafficking under 18
U.S.C. §§ 1581 et seq:
may bring a civil action against the perpetrator (or whoever
knowingly benefits, financially or by receiving anything of value
from participation in a venture which that person knew or should
have known has engaged in an act in violation of this chapter) in
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an appropriate district court of the United States and may recover
damages and reasonable attorneys fees.
18 U.S.C. § 1595(a) (emphasis added). In 2003, Congress enacted § 1595 to provide a private
right of civil action for victims of sex trafficking. Ditullio v. Boehm, 662 F.3d 1091, 1094 (9th
Cir. 2011). The 2003 law did not expressly permit recovery against individuals who benefit from
participation in the trafficking venture; this cause of action was added in the 2008
reauthorization. Id. at 1094 n.1. Under § 1595, victims may bring civil actions for damages for
criminal trafficking violations defined under § 1591. See Noble v. Weinstein, 335 F. Supp. 3d
504, 515–17 (S.D.N.Y. 2018) (citing Peyton v. Rowe, 391 U.S. 54, 65 (1968)). The meaning of §
1595 is plain and unambiguous, and both § 1591 and § 1595 contain expansive language that the
courts should interpret broadly. See id.; see also A.B. v. Marriott Int’l, Inc., 455 F. Supp. 3d 171,
189 (E.D. Penn. 2020) (“As a remedial statute, we construe the Act liberally.”) (citation omitted).
To state a financial beneficiary claim under § 1595(a), Plaintiff must allege facts from
which the Court can reasonably infer that Defendants Wyndham, Marriott, and Red Lion (1)
“knowingly benefit[ed], financially or by receiving anything of value from” (2) participation in a
venture they “knew or should have known has engaged in” sex trafficking as defined by § 1591.
18 U.S.C. § 1595(a). Section 1591 defines sex trafficking as commercial sex activity either
involving a minor or where “force, threats of force, fraud, coercion . . . , or any combination of
such means [is] used to cause [a] person to engage in a commercial sex act.” 18 U.S.C. §
1591(a). Notably, the statute “does not address commercial sex activity generally.” Doe 1 v. Red
Roof Inns, Inc., No. 1:19-cv-03840-WMR, 2020 WL 1872335, at *3 (N.D. Ga. Apr. 13, 2020).
Plaintiff alleges Defendants are directly and indirectly liable under the statute. Defendants argue
that Plaintiff fails to allege sufficient facts to support the elements of a TVPRA claim for a
theory of direct or indirect liability.
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a. Direct Liability
i. Knowingly Benefits Financially
This Court previously held that Plaintiff’s original Complaint, ECF 1, alleged sufficient
facts to meet the “knowingly benefits” element of a civil claim under § 1595 of the TVPRA at
the pleading stage. A.B. v. Hilton Worldwide Holdings Inc., 484 F. Supp. 3d 921, 936 (D. Or.
2020). Plaintiff’s allegations pertaining to Defendants knowingly benefitting financially from
Plaintiff’s sex trafficking venture remain unchanged in the Amended Complaint. See ECF 103 at
¶¶ 2, 8, 9, 13–15, 22, 25, 86–87, 91–95, 110, 169, 175, 177, 184, 185 (alleging Defendants
benefited from Plaintiff’s trafficking by receiving payment for rooms she was kept in at
Defendants’ hotels).
Accordingly, this Court finds that Plaintiff’s allegations in the Amended Complaint are
sufficient to meet the “knowingly benefits” requirement for civil claims under § 1595 of the
TVPRA.
ii. Participation in a Venture Which Defendants Knew or Should
Have Known Engaged in Sex Trafficking
Next, this Court considers whether Plaintiff alleges sufficient facts to plausibly claim
Defendants “participated in a venture” which Defendants knew, or should have known, engaged
in sex trafficking. In line with several other district courts, this Court previously held that
Plaintiff is not required to allege that Defendants had actual knowledge of a sex trafficking
venture or performed an overt act in furtherance of the venture to satisfy the “participation”
element of a civil TVPRA claim. See A.B., 484 F. Supp. 3d at 937 (citing M.A. v. Wyndham
Hotels & Resorts, Inc., 425 F. Supp. 3d 959, 969 (S.D. Ohio 2019); A.B. v, Marriot Int’l, Inc.,
455 F.Supp.3d 171, 186–88 (E.D. Pa. 2020); B.M. v. Wyndham Hotels & Resorts, Inc., 2020 WL
PAGE 9 – OPINION AND ORDER
4368214 at *3 (N.D. Cal. July 30, 2020)). Rather, Plaintiff must allege that Defendants
participated in a venture which they knew or should have known engaged in sex trafficking. Id.
This Court found that Plaintiff’s original Complaint, ECF 1, failed to plausibly allege
Defendants knew or should have known of the trafficking of Plaintiff on their corresponding
properties. A.B., 484 F. Supp. 3d at 938–39. Plaintiff’s theory in the original Complaint was that
Defendants participated in a venture because their branded hotels rented rooms to people they
knew or should have known were engaged in sex trafficking and that each Defendant facilitated
and allowed trafficking through its practices, policies, and procedures. See ECF 1 at ¶¶ 67(b)–
(c), 68(f)–(g), 69(b)–(c), 70(c)–(d), 71(b)–(c); ECF 32 at 22; ECF 42 at 18; ECF 43 at 25; ECF
46 at 21. Plaintiff argued that each Defendant knew or should have known of Plaintiff’s
trafficking because Defendants were generally aware of trafficking occurring at their branded
properties, and there were sufficient indicia that Plaintiff was being trafficked. Specifically,
Plaintiff cited publicly available news articles and online reviews which describe sex trafficking
occurrences at Defendants’ branded hotels across the United States as proof that each Defendant
had actual or constructive knowledge of sex trafficking at their properties. ECF 1 at ¶¶ 67(j),
68(n), 69(j), 71(j). However, none of the cited news articles or online reviews described sex
trafficking at the specific hotel properties at issue in this case. Plaintiff further alleged that each
Defendant knew or should have known that the specific hotel properties where Plaintiff was
allegedly trafficked were in areas known for high incidence of crime and prone to sex trafficking
activity. Id. at ¶¶ 67(d), 68(d), 69(d), 71(d).
Plaintiff’s original Complaint also included the following specific facts about her
trafficking:
PAGE 10 – OPINION AND ORDER
•
There were bottles of lubricant, boxes of condoms, and abundant used condoms visible to
any employee who entered Plaintiff’s room, as well as excessive requests for linens and
towels. Id. at ¶¶ 79, 82.
•
Payments for Plaintiff’s rooms were made with cash or debit card and often booked with
the use of an employee discount code. Id. at ¶ 78.
•
Plaintiff’s physical appearance showed signs of being trafficked (e.g., malnourished, not
making eye contact, having little to no luggage, wearing a tank top and “booty shorts” to
open the front lobby door for men late at night). Id. at ¶¶ 77, 82, 90.
•
There was constant and voluminous foot traffic of unregistered male guests entering and
leaving Plaintiff’s room. Id. at ¶ 77.
This Court found that the original Complaint’s allegations, even when viewed in the light
most favorable to Plaintiff, fell short of plausibly alleging Defendants knew or should have
known of the alleged trafficking of Plaintiff on their corresponding properties. A.B., 484 F. Supp.
3d at 938. First, this Court found that although Plaintiff’s allegations indicated that Defendants
had notice of sex trafficking generally occurring at their hotels, the original Complaint did not
allege facts which sufficiently linked notice of Plaintiff A.B.’s sex trafficking to any of the
Defendants. Id. (citing S.J. v. Choice Hotels International, Inc., 473 F. Supp. 3d 147, 154
(E.D.N.Y. July 20, 2020) (noting that § 1595 “speaks in singular terms—‘participation in a
venture which that person . . . should have known has engaged in an act in violation of this
chapter’” means knowledge of a general sex trafficking problem is not sufficient and thus finding
that hotel franchisor defendants could not be held directly liable under TVPRA) (emphasis in
original)). This Court noted that general knowledge of commercial sex activity occurring at
hotels across the United States is insufficient on its own to demonstrate Defendants participated
in the trafficking of Plaintiff. Id. at 938.
Second, this Court found that while factual allegations listing indicia of trafficking (i.e.,
condition of the hotel room, frequent male visitors) may support a theory that hotels where
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Plaintiff was trafficked knew or should have known of Plaintiff’s trafficking, the original
Complaint failed to allege facts as to how Defendants—the parent companies, corporate
affiliates, or franchisors of the hotels—were aware of these facts. Id. at 938–39. This Court held
that to support her direct liability theory, Plaintiff needed to allege facts showing how
Defendants received notice that Plaintiff was trafficked at their respective properties and she had
not done so. Id.
Plaintiff’s Amended Complaint retains the allegations discussed above but includes new
allegations which Plaintiff asserts “connect the dots between the Plaintiff’s sex trafficking and
the Defendants’[] conduct.” ECF 111 at 9. Specifically, Plaintiff points to new allegations that
Defendants required their branded properties to provide WiFi with cybersecurity measures in
place and centralized reservation systems which granted Defendants access to guest information
and data. Id. Plaintiff alleges that through these mandated systems, Defendants monitored and
reviewed data and information from their branded properties which would have alerted them to
Plaintiff’s circumstances. Id. at 9–10. Through this monitoring and review process, Defendants
were allegedly able to see indicia of Plaintiff’s trafficking, such as unusual bookings from local
residents, payments for rooms using cash, consistent access to websites known for sexual
exploitation such as backpage.com, live video monitoring by her trafficker, and unusually
frequent requests for towels and other items from inventory. Id. at 10. Plaintiff further alleges
that Defendants implemented means in which they could monitor customer reviews of
prostitution, trafficking, and guest safety issues; customer complaints; and reports of criminal
activities. Id. Defendants also allegedly provided their branded properties with a platform for
employees to report suspicious activities occurring at the hotel to them. Id.
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This Court finds that, even when viewed in the light most favorable to Plaintiff, the
Amended Complaint fails to plausibly allege that Defendants Wyndham, Marriott, and Red Lion
participated in a venture which they knew or should have known engaged in sex trafficking.
First, Plaintiff bases her allegations about Defendants’ ability to monitor and review internet use
at their branded hotels on Defendants’ current privacy policies, not those in place when Plaintiff
was trafficked in 2012 and early 2013. ECF 103 at ¶¶ 91(r)–(gg); 92(l)–(x); 93(l)–(y).2 Whether
Defendants can currently track internet activity at their hotel locations does not speak to the issue
of whether they could or did track such activity seven or eight years ago.
Second, even assuming Defendants were able to monitor and review internet activity and
reservation data at their hotels as alleged, the facts presented in the Amended Complaint do not
plausibly establish that such information would have put Defendants on notice that Plaintiff was
being forcibly sex trafficked. As noted above, the TVPRA “does not address commercial sex
activity generally.” Doe 1, 2020 WL 1872335, at *3. The statute targets commercial sex activity
only where children are victimized or where “force, threats of force, fraud, coercion . . . , or any
combination of such means will be used to cause the person to engage in a commercial sex act.”
18 U.S.C. § 1591(a). The fact that Defendants may have had access to internet and booking data
containing some indicia of commercial sex activity at their branded hotel locations is insufficient
to establish that Defendants should have known that Plaintiff was engaging in commercial sex as
a result of fraud, force, or coercion. Further, the TVPRA does not impose an affirmative duty to
police and prevent sex trafficking. A.B. v. Marriott International, Inc., 455 F. Supp. 3d 171, 182
2
Plaintiff includes an allegation that Defendant Wyndham has certified a limited number of
wireless internet vendors to manage WiFi networks in its hotels “since 2012” but bases all
allegations about Defendants’ ability to monitor and review internet use on current policies. ECF
103 at ¶ 91(t).
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(E.D. Pa. April 22, 2020) (“We disagree with [plaintiff] to the extent she seeks us to find Congress
imposed duties upon businesses to affirmatively prevent sex trafficking on their hotel properties as
businesses who financially benefit from trafficking through room rentals. We do not read the Act as
requiring hotels … to affirmatively stop the trafficking.”); see also B.M. v. Wyndham Hotels &
Resorts, Inc., 2020 WL 4368214, at *7 (N.D. Cal. July 30, 2020) (“To be clear, the Court does not
read section 1595 of TVPRA requiring hotels or their franchisors to affirmatively stop sex
trafficking”). While the pleaded facts suggest that Defendants could have done more with their
internet and booking data to investigate and prevent possible trafficking at their branded hotels,
they do not plausibly allege that Defendants knew or should have known about Plaintiff’s sex
trafficking by fraud, force, or coercion at their branded hotel locations.
Plaintiff further points to allegations that Defendants implemented means by which they
could monitor customer reviews of prostitution, trafficking, and guest safety issues, which
provided notice of Plaintiff’s sex trafficking. However, the customer reviews cited in the
Amended Complaint do not plausibly suggest Defendants knew or should have known about
Plaintiff’s trafficking. With respect to Defendant Wyndham, the Amended Complaint contains
one TripAdvisor review of the Days Inn Vancouver and five reviews of the Ramada Portland
from between 2010 and 2017. ECF 103 at ¶¶ 91(ii)(ii)–(x). Some of the reviews indicate that
guests believed prostitution was happening at the hotels. Id. However, none of the reviews are
from the period Plaintiff alleges she was trafficked at the Days Inn Vancouver or the Ramada
Portland (i.e., December 16, 2012 to February 27, 2013, ECF 103 at ¶¶ 95, 115), none reference
forcible sex trafficking, and none are allegedly related to Plaintiff or her trafficker. The Amended
Complaint contains only one TripAdvisor review about Defendant Marriott’s Residence Inn
Portland Airport hotel which is not from the period Plaintiff alleges she was trafficked there and
there were no reviews provided about Red Lion Salem. Id. at ¶¶ 92(z), 93(aa).
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Thus, the new allegations in the Amended Complaint regarding Defendants’ alleged
ability to monitor and track activities at their branded hotel locations do not cure the deficiencies
found in the original Complaint. This Court finds that Plaintiff has not alleged facts sufficient to
state a claim for direct liability under the TVPRA against Defendants Wyndham, Marriott, and
Red Lion.
b. Indirect Liability
Defendants next argue that Plaintiff fails to allege they are vicariously liable for the
actions of the branded hotel properties and their staff based on an agency theory or as joint
employers of the hotel employees.
i. Actual Agency
Plaintiff contends Defendants were in actual or apparent agency relationships with the
hotels where the alleged sex trafficking occurred. To state a claim for vicarious liability under an
agency theory, Plaintiff must plausibly allege that (1) Defendants and their corresponding hotels
were in an agency relationship, and (2) the hotels or hotel staff are plausibly liable under § 1595.
This Court previously found that Plaintiff met her burden of alleging a plausible claim for
an actual agency relationship between each of the Defendants and the corresponding hotel
properties in the original Complaint. A.B., 484 F. Supp. 3d at 940. The alleged facts from the
original Complaint which, if proven, support Plaintiff’s theory that Defendants had authority to
control aspects of the hotel operations connected to Plaintiff’s claim, remain unchanged in the
Amended Complaint. Thus, Plaintiff has plausibly alleged that Defendants and their
corresponding hotels were in agency relationships.
Nevertheless, Plaintiff fails to state a claim under an agency theory because the Amended
Complaint does not plausibly allege that the hotels are liable under § 1595. As discussed above,
the TVPRA “does not address commercial sex activity generally.” Doe 1, 2020 WL 1872335, at
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*3. In order to state a claim for civil liability under § 1595, Plaintiff must plausibly allege that
Defendants or their agents knew or should have known that Plaintiff was engaged in commercial
sex activity on their property due to “force, threats of force, fraud, coercion . . . , or any
combination of such means.” 18 U.S.C. § 1591(a). Although the Amended Complaint suggests
the hotels had some level of notice that Plaintiff engaged in commercial sex acts, the vague
allegations fail to show the hotels knew or should have known that Plaintiff was engaging in
commercial sex as a result of fraud, force or threats of force, or coercion.
The deficiencies in the claim, as alleged, are readily discernable when compared to cases
where courts have concluded that plaintiffs sufficiently alleged hotels knew or should have
known of a plaintiff’s trafficking within the meaning of 18 U.S.C. § 1591(a). For instance, while
the Amended Complaint adds a vague allegation that Plaintiff’s trafficker was at some point
kicked out of the Days Inn Vancouver because another woman he was trafficking was
screaming, ECF 103 at ¶ 99, she does not contend that hotel staff observed her trafficker
forcefully bring her to a hotel, attack her, or restrain her.3 See, e.g., A.B., 455 F. Supp. 3d at 175
(alleging staff were aware of “loud altercations” as well as “constant” attacks on the plaintiff);
M.A., 425 F. Supp. 3d at 967 (describing desperate pleas for help); H.H. v. G6 Hospitality, LLC,
No. 2:19-CV-755, 2019 WL 6682152, at *1 (S.D. Ohio Dec. 6, 2019) (claiming hotel staff
discovered her tied to bed and chained up in the bathroom and ignored her plea for help). The
Amended Complaint generally states that her trafficker would book the room, and then Plaintiff
would walk to the hotel room by herself. ECF 103 at ¶¶ 100, 119, 136. Nor does Plaintiff allege a
member of hotel staff had a personal relationship with her trafficker. See B.M., 2020 WL
Plaintiff’s allegation that her trafficker was kicked out of the Days Inn Vancouver does not
provide a date for this event or any other details regarding the circumstances which led the other
trafficking victim to yell or Plaintiff’s trafficker to be kicked out. See ECF 103 at ¶ 99.
3
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4368214, at *6 (alleging front desk employees had personal relationships with traffickers). She
merely alleges that she repeatedly “encountered” the same hotel staff who paid no attention to
her. ECF 103 at ¶¶ 107–08, 145–46, 162–63. Moreover, Plaintiff does not allege she had
prominent bruises, brandings, or other visible injuries. H.H., 2019 WL 6682152, at *1 (alleging
physical signs of trafficking such as branding, restraints, bruises, and physical deterioration). See
also A.B., 455 F. Supp. 3d at 178 (alleging prominent bruising and injury on the plaintiff’s body).
She alleges only that she exhibited signs of malnourishment. ECF 103 at ¶ 172. Plaintiff asserts
that she was arrested at Defendants’ hotels’ properties, but does not otherwise describe the
location, the arrest, whether staff observed the arrest, the charge against her, or whether she
stayed at the hotels again after her arrest, which might show hotel staff was on notice. Id. at
¶ 170. Plaintiff also contends that she would frequently open the front lobby door for
unregistered male guests. Id. at ¶ 105. But Plaintiff was a legal adult at the time of her alleged
trafficking and it is therefore unclear whether her letting guests into the building would notify
hotel employees that she was a victim of trafficking or whether hotel staff even observed her. See
B.M., 2020 WL 4368214, at *1 (alleging hotels should have known that the plaintiff was being
trafficked because visitors were not age-appropriate for the minor plaintiff). Finally, Plaintiff
alleges that she was occasionally forced to share a room with another girl where Plaintiff and the
other girl would alternate in and out of the room meeting “clients” and neither would leave the
hotel. Id. at ¶¶ 144, 156. Plaintiff does not, however, allege that any hotel staff witnessed her
alternating in and out of the rooms with the other girl.
These vague allegations, even when taken as true and construed in Plaintiff’s favor,
prevent this Court from concluding that the hotels at issue had constructive knowledge of the
PAGE 17 – OPINION AND ORDER
trafficking of Plaintiff. For this reason, as plead, Plaintiff has not stated a claim based on actual
agency under the TVPRA.
ii. Apparent Agency
Defendants also argue that Plaintiff fails to allege facts to support an apparent agency
theory. To establish liability based on apparent agency, Plaintiff must show that manifestations
by the Defendants led her to believe that the hotels were agents of the respective Defendants, and
that Plaintiff relied on that belief when engaging with the hotels. Restatement (Third) of Agency
§ 2.03 (2006). See also id. at § 2.03 cmt. c. (“Apparent authority holds a principal accountable
for the results of third-party beliefs about an actor's authority to act as an agent when the belief is
reasonable and is traceable to a manifestation of the principal.”). In the Amended Complaint,
Plaintiff alleges each Defendant held out its respective branded hotel to the public as possessing
authority to act on its behalf. ECF 103 at ¶¶ 91(p); 92(j); 93(j). But Plaintiff has not alleged she
relied on any representation by Defendants when engaging with the branded hotels. Plaintiff’s
claim is premised on the notion that she was taken to the hotels against her will to be sex
trafficked. Therefore, an apparent agency theory of liability does not comport with the
underlying facts of this case. This Court finds Plaintiff has failed to allege the elements of
apparent authority.
iii. Joint Employer
Finally, Plaintiff contends Defendants are liable as joint employers of hotel employees.
ECF 103 at ¶¶ 13(f); 14(d); 15(d). This Court previously held that Plaintiff sufficiently alleged
Defendants may be held liable as joint employers. A.B., 484 F. Supp. 3d at 943. Even so,
Plaintiff fails to state a plausible claim under a joint employment theory because, as previously
discussed, the Amended Complaint fails to show that Defendants, their respective hotels, or the
PAGE 18 – OPINION AND ORDER
hotel staff knew or should have known that Plaintiff was engaging in commercial sex as a result
of fraud, force or threat of force, or coercion.
2. Shotgun Pleading
Defendant Red Lion argues that Plaintiff impermissibly relies on shotgun pleading
because the Amended Complaint makes certain allegations against Defendants collectively. ECF
106 at 16–18. Because this Court dismisses the Amended Complaint on other grounds, this Court
need not reach a determination on the issue of “shotgun” pleading.
Motion to Strike
Because this Court dismisses the claims against all Defendants, this Court need not
address the alternative motion to strike filed by Defendant Red Lion. ECF 106.
CONCLUSION
For the reasons stated above, the Motions to Dismiss for Failure to State a Claim filed by
Defendants Wyndham, Marriott, and Red Lion are GRANTED without leave to amend. ECF
106, 107, 108. Plaintiff was previously afforded leave to amend to allege facts sufficient to state
a claim but has failed to do so. Accordingly, leave to amend is denied with prejudice. Because
this Court has dismissed the claim against Defendant Red Lion, the Motion to Strike filed by
Defendant Red Lion is DENIED AS MOOT. ECF 106.
IT IS SO ORDERED.
DATED this 31st day of March, 2021.
/s/ Karin J. Immergut
Karin J. Immergut
United States District Judge
PAGE 19 – OPINION AND ORDER
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