Davies v. First Reliance Standard Life Insurance Company
Filing
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MEMORANDUM (Order to follow as separate docket entry) (eo)
IN THE UNITED STATES DISTRICT COURT
FOR THE MIDDLE DISTRICT OF PENNSYLVANIA
KRISTEN ANN DAVIES,
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Plaintiff,
v.
FIRST RELIANCE STANDARD LIFE
INSURANCE COMPANY,
Defendant,
1:15-cv-2348
Hon. John E. Jones III
MEMORANDUM
March 9, 2017
Presently pending before the Court are the parties’ cross motions for
summary judgment. (Docs. 13, 19). Plaintiff Kristen Ann Davies initiated this
action under the Employee Retirement Income Security Act of 1974, 29 U.S.C. §
1001, et. seq. (“ERISA”), alleging that Defendant First Reliance Standard Life
Insurance Company (“First Reliance”) arbitrarily and capriciously denied her
ongoing disability benefits. (Doc. 1). Plaintiff filed a motion for summary
judgment on October 14, 2016, along with a brief in support. (Docs. 13, 14). First
Reliance filed a brief in opposition on November 28, 2016 (Doc. 16), including
argument in support of its own cross motion for summary judgment that was
formally filed later. (Doc. 19). Plaintiff filed a brief in opposition to First
Reliance’s cross motion on December 14, 2016. (Doc. 17). First Reliance filed a
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brief in reply on January 4, 2017. (Doc. 23). While Plaintiff did not file a brief in
reply with regard to her own motion for summary judgment, the time for filing has
long passed (See Local Rule 7.7) and she inherently included reply argument in her
opposition to First Reliance’s motion. Therefore, the motions are fully briefed and
ripe for our review. For the following reasons, we shall grant summary judgment in
favor of First Reliance.
I.
BACKGROUND
First Reliance sold a group long term disability insurance policy, LTD
118674 (the “Policy”), to Plaintiff’s employer, Forest Laboratories, Inc. (Doc. 13, ¶
4). Prior to claiming disability, Plaintiff worked for Forest Laboratories, Inc. as a
Pharmaceutical Detailer, which is a light level occupation. (Doc. 15, p. 20, ¶ 2).
The relationship between First Reliance, Forest Laboratories, Inc., and Plaintiff is
governed by ERISA. (Doc. 13, at ¶ 5).
The Policy includes the following provision: “[t]he claims review fiduciary
has the discretionary authority to interpret the Plan and the insurance policy to
determine eligibility for benefits.” (Id., at ¶ 9). First Reliance granted itself
discretion as the “claims review fiduciary” and “is solely responsible for claim
handling, claim reviews, and claim decisions.” (Id., at ¶¶ 9-10). The Policy defines
“Total Disability” as follows:
“‘Totally Disabled’ and ‘Total Disability’ mean, that as a result of an Injury
or Sickness:
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(1) during the Elimination Period and for the first 24 months for
which a Monthly Benefit is payable, an Insured cannot perform the
material duties of his/her Regular Occupation;
(a) ‘Partially Disabled’ and ‘Partial Disability’ mean that as a
result of an Injury or Sickness an Insured is capable of
performing the material duties of his/her Regular Occupation
on a part-time basis or some of the material duties on a fulltime basis. An Insured who is Partially Disabled will be
considered Totally Disabled, except during the Elimination
Period;
(b) ‘Residual Disability’ means being Partially Disabled during
the Elimination Period. Residual Disability will be considered a
Total Disability; and
(2) after a Monthly Benefit has been paid for 24 months, an Insured
cannot perform the material duties of Any Occupation. We consider
the Insured Totally Disabled if due to an Injury or Sickness he or she
is capable of only performing the material duties on a part-time basis
or part of the material duties on a Full-time basis.”
(AR0010).1 The Policy also includes the following limitation, which
we will refer to as the “Mental/Nervous limitation”:
“MENTAL OR NERVOUS DISORDERS: Monthly Benefits for
Total Disability caused by or contributed to by mental or nervous
disorders will not be payable beyond an aggregate lifetime maximum
duration of twenty-four (24) months unless the Insured is in a Hospital
or Institution at the end of the twenty-four (24) month period. The
Monthly Benefit will be payable while so confined, but not beyond
the Maximum Duration of Benefits. . .
Mental or Nervous Disorders are defined to include disorders which
are diagnosed to include a condition such as:
(1) bipolar disorder (manic depressive syndrome);
(2) schizophrenia;
(3) delusional (paranoid) disorders;
(4) psychotic disorders;
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The Administrative Record is attached to First Reliance’s statement of facts (Doc. 15) at
attachments 2-15. We will cite to the record using the “AR” number assigned to each page.
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(5) depressive disorders;
(6) anxiety disorders;
(7) somatoform disorders (psychosomatic illness);
(8) eating disorders; or
(9) mental illness”
(AR0022).
Plaintiff was in a motor vehicle accident in December 2009. (Doc. 13, ¶ 17).
Following the accident, Plaintiff experienced symptoms that resulted in diagnoses
of fibromyalgia, chronic migraines, chronic fatigue/insomnia/narcolepsy, and
cervical dystonia. (Id.). Plaintiff returned to work after her accident until August 3,
2011. (Id., at ¶ 20). Plaintiff’s disability benefits claim was approved and paid out
for two years, from January 2012 until January 2014. (Doc. 13, p. 20, ¶ 4).
Pursuant to the Policy, following the 24 month period of benefits, Plaintiff’s
disability standard changed from being capable of performing her “Regular
Occupation” to being capable of performing “Any Occupation”. (Doc. 13, ¶ 35).
The Mental/Nervous limitation also applies following a 24 month period of
benefits. (AR022).
On October 29, 2013, First Reliance concluded that Plaintiff did not have a
physical total disability that prevented her from working any occupation, and if she
was totally disabled from any occupation it was due to psychological impairments
subject to the Mental/Nervous limitation, and therefore discontinued benefits
effective January 31, 2014. (AR0358-361). First Reliance states that this decision
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was based upon all of the medical records available and the conclusions of an
independent physician engaged to review the records and examine Plaintiff. (Doc.
15, pp. 21-29). Plaintiff appealed this decision, submitted more medical records,
and in part argued that First Reliance should have had her examined by a
rheumatologist. (Doc. 15, p. 30, ¶¶ 20-21). First Reliance engaged rheumatologist
Sheldon Solomon, M.D. to review Plaintiff’s records and examine her. (Doc. 15, p.
30, ¶ 22). Dr. Solomon was unable to make a definitive diagnosis, but concluded
that Plaintiff was capable of working at a light level. (Id., at p. 31, ¶¶ 24-25). On
March 19, 2015, First Reliance upheld its decision to terminate Plaintiff’s benefits
effective January 30, 2014. (Id., at ¶ 28).
First Reliance maintains that the decision to terminate benefits and uphold
that termination was based upon a review of all of Plaintiff’s medical records
available to them, including physician statements and treatment notes from her
neurologist, her rheumatologist, two of her psychiatrists, and another doctor who
examined her for her headaches. (Doc. 15, pp. 21-29). First Reliance engaged an
independent physician, Lucian Bednarz, to perform a record review and medical
examination of the Plaintiff, and states that it relied on his conclusions in denying
benefits to Plaintiff as well. (Doc. 15, p. 29, ¶ 14). Dr. Bednarz confirmed several
diagnoses, including fibromyalgia, chronic fatigue, and depression/anxiety. (Id., at
p. 30, ¶ 16).
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Plaintiff admits that all of the physician statements and treatment notes
referenced by First Reliance are within the administrative record, but denies that
First Reliance considered these facts in its benefit termination and appeal
determination. (Doc. 18, ¶¶ 12-13). Plaintiff bases this allegation on a First
Reliance report of denial, the benefits termination letter and the letter upholding
that termination after appeal because they either only reference Dr. Bednarz’s
conclusions or only briefly reference other medical records. (Id.) (See, e.g.,
AR0278) (First Reliance note where it only references Dr. Bednarz’s conclusions).
Plaintiff exhausted her administrative remedies through the appeal process,
and initiated this claim under ERISA on December 7, 2015. (Doc. 1).
II.
STANDARD OF REVIEW
Summary judgment is appropriate if the moving party establishes “that there
is no genuine dispute as to any material fact and the movant is entitled to judgment
as a matter of law.” FED. R. CIV. P. 56(a). A dispute is “genuine” only if there is a
sufficient evidentiary basis for a reasonable jury to find for the non-moving party,
and a fact is “material” only if it might affect the outcome of the action under the
governing law. See Sovereign Bank v. BJ’s Wholesale Club, Inc., 533 F.3d 162,
172 (3d Cir. 2008) (citing Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248
(1986)). A court should view the facts in the light most favorable to the nonmoving party, drawing all reasonable inferences therefrom, and should not
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evaluate credibility or weigh the evidence. See Guidotti v. Legal Helpers Debt
Resolution, L.L.C., 716 F.3d 764, 772 (3d Cir. 2013) (citing Reeves v. Sanderson
Plumbing Prods., Inc., 530 U.S. 133, 150 (2000)).
Initially, the moving party bears the burden of demonstrating the absence of
a genuine dispute of material fact, and upon satisfaction of that burden, the nonmovant must go beyond the pleadings, pointing to particular facts that evidence a
genuine dispute for trial. See id. at 773 (citing Celotex Corp. v. Catrett, 477 U.S.
317, 324 (1986)). In advancing their positions, the parties must support their
factual assertions by citing to specific parts of the record or by “showing that the
materials cited do not establish the absence or presence of a genuine dispute, or
that an adverse party cannot produce admissible evidence to support the fact.”
FED. R. Civ. P. 56(c)(1).
A court should not grant summary judgment when there is a disagreement
about the facts or the proper inferences that a factfinder could draw from them.
See Reedy v. Evanson, 615 F.3d 197, 210 (3d Cir. 2010) (citing Peterson v. Lehigh
Valley Dist. Council, 676 F.2d 81, 84 (3d Cir. 1982)). Still, “the mere existence of
some alleged factual dispute between the parties will not defeat an otherwise
properly supported motion for summary judgment.” Layshock ex rel. Layshock v.
Hermitage Sch. Dist., 650 F.3d 205, 211 (3d Cir. 2011) (quoting Anderson, 477
U.S. at 247-48) (internal quotation marks omitted).
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III.
DISCUSSION
Section 1132(a)(1)(B) of ERISA provides plaintiffs a right of action “to
recover benefits due to him under the terms of his plan.” 29 U.S.C. §
1132(a)(1)(B). To prevail on a claim under § 1132(a)(1)(B), Plaintiff must
demonstrate that she has “a right to benefits that is legally enforceable against the
plan, and that the plan administrator improperly denied those benefits.” Fleisher v.
Standard Ins. Co., 679 F.3d 116, 120 (3d Cir. 2012) (internal quotations omitted).
Plaintiff offers two main arguments in support of her motion for summary
judgment: first, Plaintiff argues that we should not give First Reliance the usual
amount of deference called for in this type of case because of structural and
procedural conflicts of interest. (Doc. 14, pp. 3-10). Second, Plaintiff argues that
she is totally disabled from any occupation under the Policy and that First
Reliance’s denial was arbitrary and capricious. (Id., at pp. 10-15). First Reliance
maintains that Plaintiff cannot establish that its denial of benefits was arbitrary or
capricious and moves for judgment in its favor. We will first consider the proper
standard of review with which to view Plaintiff’s claim and then analyze First
Reliance’s denial of benefits under ERISA.
A.
Level of Deference
The Supreme Court has instructed that courts are to review the denial of
benefits challenged under § 1132(a)(1)(B) “under a de novo standard unless the
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benefit plan gives the administrator or fiduciary discretionary authority to
determine eligibility for benefits or to construe the terms of the plan.” Firestone
Tire & Rubber Co. v. Bruch, 489 U.S. 101, 115 (1989). When a plan grants its
administrator the discretion to determine eligibility or to construe the plan terms,
“we review a denial of benefits under an ‘arbitrary and capricious’ standard.”
Orvosh v. Program of Grp. Ins. for Salaried Employees of Volkswagen of Am.,
Inc., 222 F.3d 123, 129 (3d Cir. 2000).
“An administrator's decision is arbitrary and capricious ‘if it is without
reason, unsupported by substantial evidence or erroneous as a matter of law.’”
Miller v. Am. Airlines, Inc., 632 F.3d 837, 845 (3d Cir.2011) (quoting Abnathya v.
Hoffmann–La Roche, Inc., 2 F.3d 40, 45 (3d Cir.1993)) (internal quotation marks
omitted). The arbitrary and capricious standard of review is essentially the same as
the abuse of discretion standard. Rizzo v. Paul Revere Ins. Grp., 925 F. Supp. 302,
310 (D.N.J. 1996), aff'd, 111 F.3d 127 (3d Cir. 1997). Under this standard, the
“scope of review is narrow and ‘the court is not free to substitute its own judgment
for that of the defendants in determining eligibility for plan benefits.’” Abnathya, 2
F.3d at 45 (quoting Lucash v. Strick Corp., 602 F.Supp. 430, 434 (E.D.Pa.1984)).
Plaintiff acknowledges that “arbitrary and capricious” is the correct standard
of review because of First Reliance’s discretionary authority as claims fiduciary,
but argues that the level of deference must “be lessened by structural and
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procedural conflicts.” (Doc. 14, p. 3). The argument that structural and procedural
conflicts should change the standard of review is traced to Pinto v. Reliance
Standard Life Ins. Co., 214 F.3d 377, 378 (3d Cir. 2000). There, the Third Circuit
stated that where a structural conflict of interest exists, namely “when an insurance
company both funds and administers benefits,” a heightened standard of review is
applicable. Id. However, the Pinto sliding scale of standards of review was
abrogated by the Supreme Court in Metropolitan Life Insurance Co. v. Glenn, 554
U.S. 105 (2008).
Post-Glenn, the Third Circuit has found that the “‘sliding scale’ approach is
no longer valid.” Estate of Schwing v. The Lilly Health Plan, 562 F.3d 522, 525
(3d Cir. 2009). “Instead, courts reviewing the decisions of ERISA plan
administrators or fiduciaries in civil enforcement actions brought pursuant to 29
U.S.C. § 1132(a)(1)(B) should apply a deferential abuse of discretion standard of
review across the board and consider any conflict of interest as one of several
factors in considering whether the administrator or the fiduciary abused its
discretion.” Id.
Therefore, we will apply the traditional ‘arbitrary and capricious’ standard of
review in determining whether First Reliance improperly denied Plaintiff disability
benefits beyond 24 months, and consider the structural and procedural conflicts of
interest as part of that analysis.
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B.
First Reliance’s Termination of Benefits
Our role is to determine whether First Reliance’s decision to terminate
benefits was “without reason, unsupported by substantial evidence or erroneous as
a matter of law.” Miller, 632 F.3d at 845 (quotation marks omitted). Plaintiff points
to structural and procedural conflicts of interest, treatment notes detailing her
symptoms and conditions, and the lack of credibility of First Reliance’s
independent rheumatologist in support of her contention that First Reliance’s
denial of benefits was arbitrary and capricious.
First Reliance admits that there is a structural conflict of interest because it
makes eligibility determinations and is also responsible for paying benefits. (Doc.
16, p. 3). Pursuant to Glenn, this conflict of interest is just one of the many factors
to consider in deciding whether there has been an abuse of discretion. Estate of
Schwing, 562 F.3d at 525.
Plaintiff points to two First Reliance claim notes from September and
October 2013 to demonstrate a procedural conflict of interest. (Doc. 14, p. 5).
These notes state, respectively, “[a]ny occ[upation] is around the corner . . .
certainly seems there is sed[entary] capacity . . . pay and close” and “I am
assuming not [totally disabled] any occ[upation] and pay and close.” (AR075-076)
(emphasis added). Plaintiff argues that these notes reflect First Reliance’s pre-
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determination that she was not totally disabled from any occupation. (Doc. 14, p.
5).
Plaintiff then lists ten more “procedural shortcomings” including the lack of
a phone call or meeting between First Reliance and the Plaintiff, First Reliance’s
wholesale adoption of its independent doctors’ opinions, the failure of First
Reliance to reach out to Plaintiff’s doctors, and the failure to abide by its own
internal claims guidelines. (Id., at 7-8). These procedural shortcomings are
undoubtedly relevant to whether First Reliance abused its discretion, but many are
conclusory allegations by the Plaintiff without any cited support, such as the “lack
and absence of any real, fair, appropriate consideration” of her appeal, failure to
“consider a material term of its Policy”, and failure to “fully and properly
consider” her pain medications and side effects. (Id. at p. 8). Plaintiff also points to
First Reliance’s sister company, Reliance Standard Life Insurance Company, to
suggest a pattern of procedural inadequacies in claim handling because some
courts have found that the company decides claims based on financial motives.
(Id., at p. 9). We consider all of these procedural conflicts of interest in evaluating
whether First Reliance’s termination of benefits was proper.
Finally, Plaintiff argues that Dr. Solomon, the independent rheumatologist
retained by First Reliance to review Plaintiff’s records and conduct an examination
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of her, is not credible and First Reliance’s dependence on his report renders its
decision arbitrary and capricious. (Id., at pp. 11-15).
In response, First Reliance has cited to a multitude of evidence that it relied
upon in determining that Plaintiff was not totally disabled, and even if she were,
that it would be subject to the Mental/Nervous limitation. (Doc. 16, pp. 6-11).
Importantly, much of the support that First Reliance cites to in support of applying
the Mental/Nervous limitation to bar her disability benefits comes from Plaintiff’s
own treating physicians. We will not labor to restate all of the supporting evidence,
but chief among that evidence are the following points:
- Plaintiff’s own response that she “suffers from depression, fibromyalgia,
sleep problems, anxiety, headaches and confusion.” (AR0279) (emphasis
added). Plaintiff also stated in her brief in this matter that her “subjective
symptoms including pain, fatigue, headaches, anxiety, confusion . . . all
combine to disable Ms. Davies from any work.” (Doc. 14, p. 2)
(emphasis added).
- Plaintiff’s rheumatologist, David Trosle, identified both “chronic pain”
and “chronic depression” as the symptoms that prevent Plaintiff from
working. (AR0437)
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- Plaintiff’s psychiatrist identified severe major depressive disorder and
anxiety as primary diagnoses on an Attending Physician Statement in
support of Plaintiff’s disability claim. (AR0398).
- Plaintiff’s neurologist identified anxiety and depression as two of
Plaintiff’s primary diagnoses on an Attending Physician Statement in
support of Plaintiff’s disability claim. (AR0394).
- Plaintiff’s psychiatrist identified “severe anxiety” and “stress tolerance”
as conditions that prevented Plaintiff from working. (AR0434).
It is important to note that in many, if not all, of the records cited to by First
Reliance, physical diagnoses such as fibromyalgia and migraines are also
documented. (See, e.g., AR0434). However, the Mental/Nervous limitation applies
to bar benefits for diagnoses that are “caused by or contributed to by mental or
nervous disorders.” (AR0022) (emphasis added). First Reliance readily
acknowledges that Plaintiff would be entitled to benefits if her physical conditions
alone caused her to be totally disabled from any occupation. (Doc. 16, p. 7).
However, First Reliance determined that her physical disability did not
independently prevent her from work in any occupation, and concluded that if she
was totally disabled at all it was due to the contributory effect of her
Mental/Nervous disorders. (AR0358-0361).
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First Reliance not only cited to Plaintiff’s own physicians statements that
Mental/Nervous disorders contribute to her disability, but provided record cites to
treatment notes that are filled with documentation of Plaintiff’s anxiety and
depression. (See Doc. 15, pp. 21-29). Further, First Reliance’s relied on its two
independent medical examiners who concluded that Plaintiff was capable of light
level, sedentary work. (AR0797, AR0961-965).
To be entitled to benefits, Plaintiff must establish that it was arbitrary and
capricious for First Reliance to determine that her physical conditions alone did not
render her totally disabled from performing any occupation. In an attempt to do so,
Plaintiff provides a list of six pieces of evidence that purport to be “more than
sufficient proof of an [sic] ongoing physical limitations and restrictions
independently and completely due to her physical conditions and Fibromyalgia
diagnosis.” (Doc. 17, pp. 2-3). Three of these point to physician reports in which
her anxiety or depression are documented, and therefore do not provide the support
of an independent physical disability that Plaintiff claims. (See AR0845-0852,
AR0853-0855, and AR0836-0866). One points to a list of common side effects of
Plaintiff’s medications, which obviously does not provide support of an
independent physical disability because there is no indication as to which side
effects Plaintiff experiences or how they render her totally disabled from any
occupation. (AR0858-0862). Next, one points to Plaintiff’s delineation of issues
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with First Reliance’s independent physician’s report, and finally, one points to the
Plaintiff’s mother’s subjective belief that she is physically disabled. (Doc. 14, p. 3).
Of course, neither of these are affirmative, objective evidence that Plaintiff is
totally disabled due to physical disability. Especially in light of First Reliance’s
abundance of record support for its decision to terminate benefits, Plaintiff clearly
has not met her burden to establish that she was entitled to benefits due to a
physical total disability.
To be sure, the “arbitrary and capricious” standard of review is a deferential
standard that is difficult to overcome. Considering the structural conflict of interest
at play, the procedural inadequacies argued by Plaintiff, and all of the medical
evidence available to First Reliance in making its benefits determination, we
cannot conclude that the decision to terminate benefits was “without reason,
unsupported by substantial evidence or erroneous as a matter of law.” Miller, 632
F.3d at 845 (quotation marks omitted). Accordingly, First Reliance is entitled to
summary judgment in its favor.
IV.
CONCLUSION
For the foregoing reasons, we shall grant Defendant’s Motion for Summary
Judgment (Doc. 19) and deny Plaintiff’s Motion for Summary Judgment. (Doc.
13). A separate order shall issue in accordance with this ruling.
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