VILKOFSKY v. RUSHMORE LOAN SERVICING, LLC et al
Filing
53
MEMORANDUM OPINION indicating that, for the reasons stated within, Defendants' Motions to Dismiss ( 15 and 26 ) shall be granted, in part, and denied, in part. An appropriate Order follows. Signed by Judge Nora Barry Fischer on 3/3/17. (jg)
IN THE UNITED STATES DISTRICT COURT
FOR THE WESTERN DISTRICT OF PENNSYLVANIA
FRANCIS VILKOFSKY, JR.,
)
)
Plaintiff,
)
)
v.
)
)
SPECIALIZED LOAN SERVICING, LLC, )
U.S. BANK, N.A., and
)
RUSHMORE LOAN MANAGEMENT
)
SERVICES, LLC,
)
)
Defendants. )
2:16-cv-01291-NBF
District Judge Nora Barry Fischer
MEMORANDUM OPINION
I. INTRODUCTION
Presently before the Court is the Partial Motion to Dismiss (Docket No. 15) filed by
Rushmore Loan Management Services, LLC (“Rushmore”), and the Motion to Dismiss (Docket
No. 26) filed by Specialized Loan Servicing, LLC (“SLS”) and U.S. Bank, N.A. (“USB”)
(collectively, “Defendants”), pursuant to Federal Rule of Civil Procedure 12(b)(6). Defendants
seek dismissal of all or a portion of the claims asserted by Francis Vilkofsky, Jr. (“Plaintiff”) in
his Amended Complaint (Docket No. 13). Plaintiff has therein asserted claims pursuant to the
Real Estate Settlement Procedures Act, 12 U.S.C. §§ 2601, et seq. (“RESPA”), the Truth in
Lending Act, 15 U.S.C. §§ 1601, et seq. (“TILA”), the Fair Debt Collection Practices Act, 15
U.S.C.A. §§ 1692, et seq. (“FDCPA”), and the Pennsylvania Unfair Trade Practices and
Consumer Protection Law, 73 Pa. Stat. §§ 201-1, et seq. (“PUTPCPL”). Plaintiff also seeks an
accounting from all Defendants. This Court exercises subject-matter jurisdiction over Plaintiff’s
claims pursuant to 28 U.S.C. §§ 1331 (federal question) and 1367(a) (supplemental). For the
following reasons, Defendants’ motions shall be GRANTED, in part, and DENIED, in part.
II. FACTUAL AND PROCEDURAL BACKGROUND
Plaintiff is the owner of a home in McKeesport, Pennsylvania. (Docket No. 13 ¶ 4). On
or about January 18, 2011, Wells Fargo Bank – the holder of the mortgage at that time –
commenced a foreclosure action in the Court of Common Pleas of Allegheny County. (Docket
No. 13 ¶ 11). A modification to the mortgage was ultimately executed on or about January 3,
2013. (Docket No. 13 ¶ 12). The balance of the mortgage on the home was $137,975.97 as of
that date. (Docket No. 13 ¶ 12). The monthly mortgage payment was set at $582.98, exclusive
of incidental fees and tax escrows. (Docket No. 13 ¶ 13).
Upon execution of the modification, Wells Fargo Bank transferred the mortgage to USB.
(Docket No. 32 at 1). USB thereafter employed Rushmore to service the loan. (Docket No. 32
at 1). Rushmore accepted all of Plaintiff’s mortgage payments for the 2013 calendar year.
(Docket No. 13 ¶ 16). This continued until August 2014, when Rushmore allegedly returned
Plaintiff’s mortgage payment without explanation. (Docket No. 13 ¶ 18). Correspondence
between Plaintiff and Rushmore in September and October 2014 reveals that Rushmore had
increased the amount of Plaintiff’s monthly payments. (Docket Nos. 13-1 – 13-6).
It was
Rushmore’s contention that Plaintiff had been notified of the increase – effective June 1, 2014 –
in an Annual Escrow Account Disclosure Statement and Change of Payment Notice, dated April
4, 2014. (Docket No. 13-6). Plaintiff claims he did not receive the notice, and did not pay the
increased amount as of the effective date. As such, Rushmore considered the account to be two
months delinquent as of October 23, 2014, with the payment due September 1, 2014 still
outstanding. (Docket No. 13-6).
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Plaintiff states that he sent the correct amount to Rushmore in September and October
2014, but that his November check was again returned to him without explanation. (Docket No.
13-7). Checks continued to be sent to Rushmore, but were either held without being cashed, or
were returned. Plaintiff also indicated that Rushmore had sent “inspectors” to his home to harass
him. As of November 4, 2015, Rushmore considered Plaintiff to be fifteen payments delinquent.
(Docket No. 13-16).
Regular correspondence between Plaintiff and Rushmore did not resolve
the matter. (Docket Nos. 13-8 – 13-17).
On December 28, 2015, SLS was employed by USB to service Plaintiff’s mortgage
instead of Rushmore. (Docket No. 32). Following a review of the financial records related to
the mortgage, SLS concluded that there were no errors, the delinquency was proper, and that all
fees due and owing to Rushmore were valid. (Docket No. 13-19). SLS also provided its
summary of customer account activity.
(Docket No. 13-20). SLS eliminated Rushmore’s
“excessive tax escrow,” but still refused to cash Plaintiff’s checks. (Docket No. 13 ¶¶ 39 – 40).
SLS also charged late fees, and failed to use escrowed money to pay taxes. (Docket No. 13 ¶¶
41, 44 – 45). SLS informed Plaintiff that it would not accept payment in any amount less than
the full amount due and owing: $23,414.14 as of June 13, 2016. (Docket No. 13-19).
Plaintiff filed a Complaint (Docket No. 1) in this Court on August 24, 2016. An
Amended Complaint (Docket No. 13) followed on October 20, 2016. The Amended Complaint
contains the following claims:
Count I – violation of RESPA by Rushmore for failing to timely disburse escrow
money to pay real estate taxes, failing to properly respond to notices of errors,
failing to correct errors, and failing to explain decisions;
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Count II – violation of TILA by Rushmore for failing to credit on-time payments,
incorrectly assessing late fees, and failing to provide an accurate balance
statement upon request;
Count III – violation of the FDCPA by Rushmore for attempting to collect
unauthorized or unlawful fees, misrepresenting Plaintiff’s debt balance, and
conducting harassing home inspections;
Count IV – violation of the PUTPCPL by Rushmore for utilizing unfair and
deceptive practices;
Count V – requesting an accounting by Rushmore;
Count VI – violation of RESPA by SLS for failing to timely disburse escrow
money to pay real estate taxes, failing to properly respond to notices of errors,
failing to correct errors, and failing to explain decisions;
Count VII – violation of TILA by SLS for failing to credit on-time payments,
incorrectly assessing late fees, and failing to provide an accurate balance
statement upon request;
Count VIII – violation of the FDCPA by SLS for attempting to collect
unauthorized or unlawful fees, misrepresenting Plaintiff’s debt balance, and
conducting harassing home inspections;
Count IX – violation of the PUTPCPL by SLS for utilizing unfair and deceptive
practices;
Count X – requesting an accounting by SLS; and,
Count XI – claiming that USB shares respondeat superior liability with SLS.
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In response, Rushmore filed a Partial Motion to Dismiss (Docket No. 15) on November 8, 2016.
SLS and USB also filed a joint Motion to Dismiss (Docket No. 26) on November 30, 2016.
Plaintiff’s Response in Opposition (Docket No. 32) followed, as did a Reply by SLS and USB
(Docket No. 43). On January 30, 2017, the Court entered an Order dismissing a number of
Plaintiff’s claims following a series of concessions made in his Response in Opposition. (Docket
No. 45). The claims dismissed are as follows:
All claims asserted against any Defendant pursuant to the PUTPCPL;
All claims asserted against any Defendant pursuant to RESPA for alleged
mishandling of Plaintiff’s escrow account;
All claims asserted against USB pursuant to TILA;
All claims asserted against USB pursuant to RESPA;
All claims asserted against Rushmore pursuant to the FDCPA for conduct
occurring prior to August 25, 2015; and,
All claims asserted against Rushmore pursuant to TILA for conduct occurring
prior to August 25, 2015.
(Id.). A motion hearing and case management conference were convened on January 31, 2017.
(Docket No. 46). Subsequently, the parties filed respective supplemental briefs. (Docket Nos.
50 – 52). The matter is now ripe for disposition.
III. STANDARD OF REVIEW
Federal Rule of Civil Procedure 8(a)(2) requires that a complaint contain a short and
plain statement of a claim, and show that the pleader is entitled to relief. Dismissal of a
complaint or portion of a complaint is warranted under Federal Rule of Civil Procedure 12(b)(6)
when a claimant fails to sufficiently state a claim upon which relief can be granted. Avoiding
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dismissal under Rule 12(b)(6) requires a pleading party’s complaint to provide “enough factual
matter” to allow the case to move beyond the pleading stage of litigation; the pleader must
“‘nudge his or her claims across the line from conceivable to plausible.’” Phillips v. Cnty. of
Allegheny, 515 F.3d 224, 234 – 35 (3d Cir. 2008) (quoting Bell Atlantic Co. v. Twombly, 550
U.S. 544, 556, 570 (2007)).
In assessing the merits of a claim subject to a motion to dismiss, a court must engage in a
two-part analysis. Fowler v. UPMC Shadyside, 578 F.3d 203, 210 – 11 (3d Cir. 2009). First,
factual and legal elements of a claim must be distinguished. Id. Second, it must be determined
whether the facts as alleged support a “plausible claim for relief.” Id. In making the latter
determination, the court must be mindful that the matter pleaded need not include “detailed
factual allegations,” Phillips, 515 F.3d at 231 (quoting Twombly, 550 U.S. at 555), and the court
must construe all alleged facts, and draw all inferences gleaned therefrom, in the light most
favorable to the non-moving party. Id. at 228 (citing Worldcom, Inc. v. Graphnet, Inc., 343 F.3d
651, 653 (3d Cir. 2003)). Moreover, a pleading party need only “put forth allegations that ‘raise
a reasonable expectation that discovery will reveal evidence of the necessary element[s].’”
Fowler, 578 F.3d at 213 (quoting Graff v. Subbiah Cardiology Assoc., Ltd., 2008 WL 2312671
(W.D. Pa. June 4, 2008)). A well-pleaded complaint, even when “it strikes a savvy judge that
actual proof of . . .
facts is improbable,” will not be dismissed as long as the pleader
demonstrates that his or her claim is plausible. Phillips, 515 F.3d at 234 (quoting Twombly, 550
U.S. at 555 – 56).
Nevertheless, the facts provided do need to raise the expectation of relief above a purely
speculative level, and must include more than “labels and conclusions, and a formulaic recitation
of the elements of a cause of action.” Phillips, 515 F.3d at 231 – 32 (quoting Twombly, 550 U.S.
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at 554 – 56). Rule 8(a)(2) “requires a ‘showing’ rather than a blanket assertion of an entitlement
to relief.” Id. at 232. “[T]hreadbare recitals of the elements of a cause of action, supported by
mere conclusory statements, do not suffice.” Fowler, 578 F.3d at 211 (quoting Ashcroft v. Iqbal,
556 U.S. 662, 678 (2009)).
IV. DISCUSSION
Rushmore, SLS, and USB argue for dismissal of all or part of Plaintiff’s Amended
Complaint for varying reasons. For the sake of clarity, the Court will address these arguments
based upon the applicable cause of action pursuant to which same are made.
A. RESPA
Having conceded that he has no claims under RESPA for Defendants’ handling of his
funds in escrow, or against USB in any respect, the Court must only determine whether or not
Plaintiff adequately pled a cause of action against Rushmore and SLS for the handling of
Plaintiff’s error notices.
1. Response to Notice of Error
Regarding notices of error, RESPA provides the following:
(e) Response to notice of error.
(1) Investigation and response requirements.
(i) In general. Except as provided in paragraphs (f) and (g) of this section,
a servicer must respond to a notice of error by either:
(A) Correcting the error or errors identified by the borrower and
providing the borrower with a written notification of the correction,
the effective date of the correction, and contact information, including
a telephone number, for further assistance; or
(B) Conducting a reasonable investigation and providing the borrower
with a written notification that includes a statement that the servicer
has determined that no error occurred, a statement of the reason or
reasons for this determination, a statement of the borrower's right to
request documents relied upon by the servicer in reaching its
determination, information regarding how the borrower can request
such documents, and contact information, including a telephone
number, for further assistance.
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12 C.F.R. § 1024.35. RESPA also provides that a mortgage servicer “may, by written notice
provided to a borrower, establish an address that a borrower must use” when submitting such a
notice. 12 C.F.R. § 1024.35(c). However, the servicer must respond “not later than 30 days
(excluding legal public holidays, Saturdays, and Sundays) after” receipt, 12 C.F.R. §
1024.35(e)(3)(i)(C), unless an “asserted error is substantially the same as an error previously
asserted by the borrower for which the servicer has previously complied with its obligation to
respond.” 12 C.F.R. § 1024.35(g)(1)(i). In the latter circumstance, the servicer need only inform
the borrower that it will not reply to the duplicative notice within five days of making such a
determination. 12 C.F.R. § 1024.35(g)(2).
While Rushmore makes no argument regarding its treatment of Plaintiff’s notices of
error, SLS argues that it has no liability for conduct involving these notices because it fully
complied with all of its obligations under RESPA. To this end, SLS indicates that the only
notice of error addressed to it by Plaintiff was sent on May 9, 2016. (Docket No. 13-18). SLS
timely responded on June 13, 2016. (Docket No. 13-19). SLS goes on to explain that it
conducted a reasonable investigation and provided all required information, including: (1) a
statement that no error has been found; (2) the reasons for this determination; (3) the borrower’s
right to request the documentation relied upon by the servicer; (4) the information necessary to
make said request; and (5) contact information for further assistance. (Docket No. 27 at 9).
Nevertheless, Plaintiff contends that the documentation provided was so incomprehensible, and
SLS’s explanation of its investigation so cursory, that the response failed to comply with
RESPA. (Docket No. 32 at 5 – 7).
In his May 9, 2016 letter to SLS, Plaintiff details the history of his mortgage issues
thusly:
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Rushmore cashed all monthly payments during 2013. They cashed ten
monthly payments during 2014 and placed the funds from payment July 2014
in suspended funds. The only payment cashed by Rushmore during 2015 was
April and that money was also placed in suspended funds.
The May 2016 payment coupon from SLS states that the monthly payment is
now $969.63 with $1,752.82 in suspended funds. Total due is $20,662.55.
Rushmore did not cash 13 monthly payments. SLS has not cashed 5 monthly
payments. SLS claims that the monthly P&I is $583.25. The P&I times 18
payments not cashed equals $10,493.64. SLS is asking for escrow in the
amount of $6,959.70. Adding the outstanding P&I and escrow equals
$17,453.34. Additionally Rushmore and now SLS are charging me $29.14 as
a late fee for each check not cashed for a total of $524.52. I am also being
charged interest on unpaid interest that would have been paid if
Rushmore/SLS would have cashed the checks.
Total taxes for my home are approximately $3500 per year and the insurance
is $1100. I personally paid the insurance for 2016 myself. Rushmore failed to
pay the real estate taxes for 2015. I additionally paid that bill myself.
Rushmore/SLS has held $1752.82 in suspended funds yet I am not getting any
interest on this money. Your May statement says I am $5,522.80 in arrears for
the escrow account.
Rushmore conducted a vigorous schedule of home inspections at my residence
as a harassment tactic. I was informed that my account was being charged for
each inspection. See attached list.
SLS & Rushmore ruined my credit. See attached.
(Docket No. 13-18 at 3). He continued by making the following demands:
All late fees and additional fees applied by Rushmore/SLS must be removed
from my account. My family did nothing wrong. This was initiated by
Rushmore without my family being aware of their actions. I consider these
actions as FRAUD.
All additional interest charged to my account by not cashing the monthly
checks must be removed.
I will receive interest on all suspended funds.
I will only pay the P&I monthly and will pay the taxes and insurance myself.
Rushmore/SLS will refund to me the late fees I incurred due to the fact that
Rushmore did not pay the 2015 real estate taxes. See attached.
I must receive a written apology from Rushmore/SLS for creating this
problem and causing the enormous mental stress to my family. I will furnish
SLS with a bank account number so the P&I can be deducted on the 1st of
each month. This will limit any contact between my family and SLS.
Rushmore/SLS must return to me all outstanding checks being held for the
past due 18 months. As each check is received by me, I will issue a check for
the P&I for that particular month to bring my account current.
SLS paid the 2016 County Taxes on my property without notifying me. I am a
senior citizen. In Allegheny County I can receive a 30% discount once my
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application is approved. That is why I didn’t pay it immediately myself. I am
waiting for official approval. SLS must reimburse me the 30% savings.
All correspondence must be in writing so there are no misunderstandings.
Any solution to this problem must first be approved by my legal team.
(Docket No. 13-18 at 3 – 4). In SLS’s response of June 13, 2016, it noted that it could find no
errors in its calculation of a total amount due of $23,414.14. (Docket No. 13-19 at 2). SLS went
on to state that:
SLS is a third party servicer, contracted by the investor to service this loan per the
terms of the original loan documents. We show that you completed a loan
modification on January 1, 2013. According to our records the account balance
and payments are correct. The fees on the account from the prior servicer are
valid and payable; we cannot remove them. We have enclosed a copy of the prior
servicer’s fees, prior servicer’s payment history, SLS payment history along with
our transaction codes for your review.
(Docket No. 13-19 at 2).
A mortgage servicer is required to draft a response to a notice of error that – if the
servicer indicates that no error was found – includes “a statement of the reason or reasons for this
determination,” among other factors. Wilson v. Bank of America, N.A., 48 F.Supp.3d 787, 804
(E.D. Pa. 2014). To that end, the servicer must “provide ‘a statement of the reasons for which
the servicer believes’ the accounting is correct.” Vassalotti v. Wells Fargo Bank, N.A., 732
F.Supp.2d 503, 509 (E.D. Pa. 2010) (citation omitted).
“A reasonable explanation of the
servicer’s belief is sufficient, even if it is later determined that the belief is erroneous.” Id.
However, the Court cannot at this juncture conclude that SLS’s statement, i.e. that
“[a]ccording to our records the account balance and payments are correct,” is sufficient to
constitute a statement of the reasons for the determination that the “fees on the account from the
prior servicer are valid and payable [and] we cannot remove them.” The June 13, 2016 response,
even in conjunction with the documents attached thereto, provides no explanation for how SLS
came to such a conclusion. As noted by the district court in Wilson, under the guidelines of 12
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C.F.R. § 1024.35(e)(1)(i)(B) a “servicer must…conduct a ‘reasonable investigation.’”
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F.Supp.3d at 804. The regulation “imposes a substantive obligation that is not satisfied by the
mere procedural completion of some investigation followed by a written statement…” Id. (citing
Marais v. Chase Home Fin., LLC, 24 F.Supp.3d 712, 724 (S.D. Ohio 2014) (holding that mere
form response to Notice of Error and Request for Information did not satisfy RESPA's
requirements)).
Thus, even were this Court to assume that SLS’s June 13, 2016 response does – on its
face – meet the other technical requirements of 12 C.F.R. § 1024.35(e)(1)(i)(B), the question of
whether or not SLS fully complied with RESPA requires the Court to determine that SLS’s
investigation was reasonable. Wilson, 48 F.Supp.3d at 804. At this stage in the litigation, and
drawing all inferences in the light most favorable to Plaintiff, SLS’s statement of reasons does
not permit such a conclusion. Dismissal is not, therefore, warranted on this point.
2. Damages
Yet, SLS still asserts that a RESPA claim cannot be maintained because Plaintiff has pled
no actual damages beyond generalized claims of harm to Plaintiff’s credit rating and his
emotional health. (Docket No. 27 at 12 – 14). Rushmore similarly argues that Plaintiff has not
adequately pled non-pecuniary damage to his emotional health. (Docket No. 16 at 7). “A
plaintiff claiming a RESPA violation must allege not only a breach of a duty required to be
performed under RESPA, but must also show that the breach caused him to suffer damages.”
Wilson, 48 F.Supp.3d at 799. In order to advance a claim under RESPA, a plaintiff must
“sufficiently allege one of two types of damages: (1) actual damages to the borrower as a result
of the failure to comply with § 2605; or (2) statutory damages in the case of a pattern or practice
of noncompliance with the requirements of § 2605.” Giordano v. MGC Mortgage, Inc., 160
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F.Supp.3d 778, 781 (D.N.J. 2016) (citations omitted).
“[W]hen basing a claim on actual
damages, ‘the borrower has the responsibility to present specific evidence to establish a causal
link between the financing institution’s violation and their injuries.’” Id. (quoting Straker v.
Deutsche Bank Nat’l Trust, 2012 WL 7829989 *11 (M.D. Pa Apr. 26, 2012)).
Plaintiff claims that his allegations of emotional distress are sufficient to survive
dismissal. To provide the requisite causal showing, he points to two letters sent to Rushmore in
September and October 2015, and one to SLS in May 2016, in which Plaintiff explicitly
mentions his restlessness, fear, stress, and sleepless nights. (Docket No. 32 at 12 – 13). It is true
that courts have found emotional distress damages to be consistent with RESPA’s express
language allowing “for ‘any actual damages to the borrower.’” Giordano, 160 F.Supp.3d at 785
(quoting 12 U.S.C. § 2605(f)). See also Palmer v. MGC Mortgage, Inc., 2013 WL 6524648 *5
(E.D. Pa. Dec. 10, 2013) (citing Benner v. Bank of America, 917 F.Supp.2d 338 (E.D. Pa. 2013);
Wright v. Litton Loan Servicing LP, 2006 WL 891030 (E.D. Pa. Apr. 4, 2006)) (“[W]hile our
Court of Appeals has not determined whether “actual damages” under RESPA includes nonpecuniary damages such as emotional distress, several courts in our district have found that it
does.”). However, “bare allegations are insufficient as they do not establish that the alleged
distress was ‘as a result of’ the failure to respond…as opposed to the financial hardships” also
suffered. Giordano, 160 F.Supp.3d at 785 (citation omitted). “If a plaintiff simply can allege
that failure to respond to a letter caused distress, without more, any RESPA claim would survive
a motion to dismiss.” Id. The RESPA violation must proximately cause the emotional distress.
Block v. Seneca Mortg. Serv., -- F.Supp.3d --, 2016 WL 6434487 *23 (D.N.J. Oct. 31, 2016).
Plaintiff’s Amended Complaint simply states that “Plaintiff has experienced emotional
distress as a result of Defendants’ actions.” (Docket No. 13 ¶ 49). Upon review of the single
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notice of error sent to SLS, in conjunction with the allegations in the Amended Complaint, it
appears that there was some degree of emotional distress as a result of prior attempts to resolve
Plaintiff’s unpaid mortgage balance; but, Plaintiff does not indicate how SLS’s purported
violation of 12 C.F.R. 1024.35(e)(1) caused – or contributed to – this emotional distress. A
plaintiff must plead facts demonstrating a clear causal link between a defendant’s violations and
his injuries. Hager v. CitiMortgage, Inc., et al., 2017 WL 751422 *9 (D.N.J. Feb. 27, 2017).
Here, even viewed in the light most favorable to Plaintiff, it seems that his emotional distress
was primarily connected to conditions existing before SLS responded to the notice of error –
defeating said claim against SLS.
The same cannot be said of alleged emotional distress
stemming from Rushmore’s conduct. Plaintiff has pled sufficient factual matter to connect his
emotional distress to Rushmore’s allegedly continual failure to properly respond to notices of
error. Thus, the Court will dismiss the RESPA claim against SLS to the extent non-pecuniary
actual damages from emotional distress are claimed, but will deny Rushmore’s motion as to
same.
Plaintiff also asserts the existence of actual damages by way of his low credit rating.
However, allegations of pecuniary loss must be pled under the same standard as non-pecuniary
loss for emotional distress. Id. SLS argues that there is no evidence that Plaintiff’s diminished
credit rating resulted from SLS’s purported violations of 12 C.F.R. 1024.35(e)(1). Indeed,
Plaintiff’s pleadings appear only to demonstrate that his diminished credit rating existed before
SLS’s response to the notice of error. This is insufficient to sustain his claim against SLS for
pecuniary actual damages under RESPA.
As to Plaintiff’s claim for statutory damages, SLS argues that its response to Plaintiff’s
sole notice of error does not constitute a pattern or practice, as is required to sustain such a claim.
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It is generally accepted that a plaintiff cannot establish entitlement to statutory damages based
upon a single violation of RESPA. Binder v. Weststar Mortgage, Inc., 2016 WL 3762710 *13
(E.D. Pa. July 13, 2016). Plaintiff attempts to salvage his claim for statutory damages by noting
that SLS continually refused to negotiate Plaintiff’s checks, and failed to explain its refusal.
(Docket No. 32 at 7). Plaintiff does not, however, indicate how a failure to negotiate checks is
related to SLS’s purported violation of 12 C.F.R. 1024.35(e)(1) regarding notices of error.
Based upon the above discussion, the Court must dismiss the RESPA claims against SLS to the
extent Plaintiff argues that statutory damages are available. Given, then, that Plaintiff has failed
to adequately plead non-pecuniary or pecuniary actual damages, or statutory damages, under
RESPA as against SLS, Plaintiff’s RESPA claim against SLS must be dismissed, without
prejudice.1
3. Address
Finally, even if damages had been pled with sufficient specificity, SLS claims that
Plaintiff’s notices of error did not trigger RESPA because the notices were not sent to the correct
address. In its briefing, SLS does not contest that it received Plaintiff’s notices, and concedes
that every part of the address to which Plaintiff’s notices were sent was correct, with the
exception of the post office box number. (Docket No. 27 at 7). Yet, the use of this purportedly
incorrect post office box number allegedly never triggered SLS’s RESPA duties2, because once a
1
Although Rushmore attacks Plaintiff’s RESPA claim based upon pleading of actual damages in the form of
non-pecuniary emotional harm, Rushmore does not otherwise contest the RESPA claim – including other allegations
of actual damages and statutory damages. The Court will not, therefore, dismiss the RESPA claim as to Rushmore.
2
There is disagreement as to this issue between district courts in the Third Circuit. Cf. Benner v. Bank of
America, N.A., et al., 917 F.Supp.2d 338, 364 – 65 (E.D. Pa. 2013) (“[N]owhere in the plain language of 12 U.S.C. §
2605(e) … is a borrower required to send his requests to a loan servicer’s specified address; the law simply allows a
loan servicer to establish such a place. What is required, though, is that the loan servicer actually receive the
borrower’s request for information.”).
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servicer properly designates3 an address for receipt of such notices, notices which are received
by a servicer via any other address may effectively be ignored. Hager, 2017 WL 751422 *8;
Binder, 2016 WL 3762710 *6 – 8. See also Berneike v. CitiMortgage, Inc., 708 F.3d 1141, 1149
(10th Cir. 2013) (citing Medrano v. Flagstar Bank, FSB, 704 F.3d 661, 667 – 68 (9th Cir. 2012))
(“RESPA and its implementing regulation envisioned that only certain communications would
trigger liability.”).
It is Plaintiff’s contention that the post office box number used “must have come from
SLS.” (Docket No. 32 at 5). Plaintiff asserts that discovery will reveal evidence that SLS
provided him with the other post office box number as an acceptable means of communication
for purposes of sending notices4. (Id.). Yet, SLS provides two letters (Docket Nos. 27-5 at 3;
27-6 at 2) it argues contradict this assertion by Plaintiff, and the Court notes that the Amended
Complaint makes no mention of the origin of the address utilized by Plaintiff when filing his
notices. Thus, having failed to affirmatively plead that he used the correct post office box
number and that said number was designated by SLS as the appropriate means of delivering an
error notice, dismissal on this point – without prejudice – is warranted.
3
Contact information for borrowers to assert errors. A servicer may, by written notice provided to a
borrower, establish an address that a borrower must use to submit a notice of error in accordance
with the procedures in this section. The notice shall include a statement that the borrower must use
the established address to assert an error. If a servicer designates a specific address for receiving
notices of error, the servicer shall designate the same address for receiving information requests
pursuant to § 1024.36(b). A servicer shall provide a written notice to a borrower before any
change in the address used for receiving a notice of error. A servicer that designates an address for
receipt of notices of error must post the designated address on any Web site maintained by the
servicer if the Web site lists any contact address for the servicer.
12 C.F.R. § 1024.35(c).
4
That the two addresses at issue were essentially identical – with the exception of the post office box
numbers – lends some credence to this argument.
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B. TILA
Plaintiff has conceded that he has no claim against Defendants for conduct violating
TILA prior to August 25, 2015. Yet, Rushmore and SLS go further in arguing that TILA does
not create any private cause of action against servicers, whatsoever. (Docket Nos. 27 at 17 – 19;
51; 52). As noted in Barnes v. Carrington Mortgage Services, LLC, “[t]he statute refers only to
a creditor’s liability – not a loan servicer’s. ‘Courts applying TILA uniformly hold that there is
no servicer liability under TILA.’” 2016 WL 3018693 *1 (D.N.J. May 24, 2016) (citing Lucien
v. Fed. Nat’l Mortg. Assoc., 21 F.Supp.3d 1379, 1383 (S.D. Fla. 2014). See also Khan v. Bank of
N.Y. Mellon, 849 F.Supp.2d 1377, 1380 (S.D. Fla. 2012) (“[S]ervicers have no liability for
violations of TILA unless they are the current or former owner of the loan.”). The Barnes court
goes on to note that:
Plaintiffs respond that TILA should not be read to impose no consequences on a
loan servicer for undisputedly failing to comply with § 1639f. (See ECF No. 7 at
12-13.) However, Plaintiff's argument fails. Although TILA does not create a
private cause of action against a loan servicer, it does impose consequences on a
loan servicer who fails to comply with § 1639f. The statute allows for “[a]n action
to enforce a violation of section ... 1639f... of this title [to] be brought by the
appropriate State attorney general in any appropriate United States district
court....” See 15 U.S.C. § 1640(e).
Barnes, 2016 WL 3018693 *2. As such, Plaintiff has no claims against Rushmore or SLS under
TILA. Said claims must be dismissed, with prejudice.
C. FDCPA
SLS and USB argue that Plaintiff has not specified the provision of the FDCPA violated
by their conduct, and that any claim thereunder must consequently be dismissed. (Docket No. 27
at 24 – 25). The Court observes that Plaintiff has noted only that Defendants qualify as “debt
collectors” pursuant to 15 U.S.C. § 1692a(6). (Docket No. 13 ¶¶ 66, 90). Plaintiff otherwise
alleges only that the FDCPA was violated by Defendants’ attempt to collect fees and other
16
charges which are either unauthorized by the mortgage agreement or are prohibited by law. He
also complains that the amount of his debt was misrepresented, and that the home inspections by
Rushmore and SLS were excessive and intrusive. (Docket No. 13 ¶¶ 65 – 69, 89 – 93).
In order to state a cause of action under the FDCPA, Plaintiff must demonstrate that: (1)
he is a consumer; (2) Defendants are debt collectors; (3) Defendants attempted to collect a “debt”
as defined by the FDCPA; and (4) Defendants violated a provision of the FDCPA in attempting
to collect the debt. Sullivan v. Allied Interstate, LLC, 2016 WL 7187507 *5 (W.D. Pa. Oct. 18,
2016) (citing Douglass v. Convergent Outsourcing, 765 F.3d 299, 303 (3d Cir. 2014)). Plaintiff
has not identified the provision of the FDCPA under which he is asserting his claims. Thus, he
has not properly stated a claim. 15 U.S.C. § 1692d governs harassment and abuse, and 15 U.S.C.
§ 1692e deals with false or misleading representations; however, there is no indication that
Plaintiff is asserting a claim under either provision, or whether he satisfies the elements of each
or some other provision of the FDCPA.
Accordingly, Plaintiff’s FDCPA claims against
Defendants must be dismissed, without prejudice5.
D. PUTPCPL
As noted, above, Plaintiff conceded that he does not have a cause of action against any of
the Defendants under the PUTPCPL, and same was dismissed by prior order of this Court.
E. ACCOUNTING
In their Motion to Dismiss, SLS and USB argue that Plaintiff provides no authority for
the assertion of an independent cause of action for an accounting. (Docket No. 27 at 25). The
5
The Court will dismiss, sua sponte, the FDCPA claim as to Rushmore, even though Rushmore did not
move for dismissal on the same grounds as those articulated by SLS and USB, because the Plaintiff had notice of the
issue the Court would reach and had the opportunity to fully address it, and because the issue was equally applicable
to both Rushmore and SLS. D.G. v. Somerset Hills Sch. Dist., 559 F.Supp.2d 484, 504 n. 8 (D.N.J. 2008) (citing
Couden v. Duffy, 446 F.3d 483, 500 (3d Cir. 2006)).
17
Court notes that there is no indication in the Amended Complaint as to whether an accounting is
being sought under state or federal law. The Court also notes that Pennsylvania has abolished an
equitable accounting as an independent cause of action. Global Arena, LLC v. Eterpreting, LLC,
2016 WL 7156396 *2 (E.D. Pa. Dec. 8, 2016). Federal courts in Pennsylvania have generally
held that an accounting is not a valid cause of action, but an equitable remedy. ClubCom, Inc. v.
Captive Media, Inc., 2009 WL 249446 *14 (W.D. Pa. Jan. 31, 2009). Plaintiff provides no
authority for his assertion to the contrary. This claim must, therefore, be dismissed without
prejudice.6
V. CONCLUSION
Based upon the foregoing, the Court finds that: (1) Plaintiff has failed to state a claim
under RESPA as to SLS, and that same shall be dismissed without prejudice; (2) Plaintiff cannot
state a claim against Rushmore or SLS under TILA, and that same shall be dismissed, with
prejudice; (3) that Plaintiff has failed to state a claim against Rushmore or SLS under the
FDCPA, and that same shall be dismissed without prejudice; and (4) that Plaintiff has failed to
state a claim against Rushmore or SLS for an Accounting, and that same must be dismissed
without prejudice.
Accordingly, Plaintiff shall be granted leave to amend his complaint, in
conformity with this opinion, no later than March 17, 2017.
An appropriate order follows.
/s/ Nora Barry Fischer
Nora Barry Fischer
United States District Judge
Date: March 3, 2017
cc/ecf: All counsel of record.
6
The Court will dismiss, sua sponte, the Accounting claims as to Rushmore, even though Rushmore did not
move for dismissal on the same grounds as those articulated by SLS and USB. See footnote 5, supra.
18
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