Massey v. Ebix
Filing
32
MEMORANDUM DECISION AND ORDER denying 25 Motion for Summary Judgment. Signed by Judge David Nuffer on 7/5/16 (alt)
IN THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF UTAH, CENTRAL DIVISION
DOUG MASSEY,
v.
MEMORANDUM DECISION AND
ORDER DENYING MOTION FOR
SUMMARY JUDGMENT
EBIX, INC. a Delaware corporation,
Case No. 2:14-cv-00897-DN
Plaintiff,
Defendant.
District Judge David Nuffer
Plaintiff Doug Massey moves for summary judgment, arguing that there are no issues of
fact and the law should be decided in his favor. 1 The parties’ memoranda and supporting
documentation have carefully been reviewed. For the reasons set forth below, Mr. Massey’s
Motion is DENIED. Oral argument is unnecessary. 2
Contents
FACTUAL BACKGROUND ......................................................................................................... 2
STANDARD FOR SUMMARY JUDGMENT .............................................................................. 3
DISCUSSION ................................................................................................................................. 3
MetLife TPP Sales............................................................................................................... 4
Cooperator’s Insurance Sales............................................................................................. 6
Annual Performance Bonus ................................................................................................ 7
Restricted Stock Options ................................................................................................... 10
Mercedes Benz Bonus ....................................................................................................... 10
ORDER ......................................................................................................................................... 11
1
Motion of Doug Massey for Summary Judgment; Memorandum of Points and Authorities; Statement of Elements
and Undisputed Material Facts (“Motion”), docket no. 25, filed April 5, 2016.
2
See DUCivR 7–1(f).
FACTUAL BACKGROUND 3
Mr. Massey was employed by Defendant Ebix, Inc. (“Ebix”) as its Vice-President of
Sales for Ebix Exchange since 2010. 4 Mr. Massey signed a Commission and Bonus
Compensation Summary for the Vice-President of Exchange Sales (“VP Agreement”) 5 on April
26, 2012. 6 The VP Agreement provided for a performance bonus to be paid to Mr. Massey at the
end of each calendar year if the Exchange Sales team exceeded the sales quota by certain
margins. 7 Aside from the VP Agreement, Mr. Massey also signed yearly commission plans. On
March 2, 2012, Mr. Massy signed a Calendar Year 2012 Commission Plan (“2012 Commission
Plan”). 8 Similarly, on May 3, 2013, Mr. Massey signed a Calendar Year 2013 Commission Plan 9
(“2013 Commission Plan”), and the following year on May 17, 2014, Mr. Massey signed a
Calendar Year 2014 Commission Plan 10 (“2014 Commission Plan”). 11 The 2014 Commission
Plan was much longer than the two previous plans. An amendment to the 2014 Commission
Plan 12 was signed on May 22, 2014 (“2014 Amendment”). 13
3
While Mr. Massey optimistically stated he was citing “agreed facts” (Motion at 1), Ebix disagreed with most of
them. See Memorandum in Opposition to Plaintiff’s Motion for Summary Judgment (“Opposition”) at 2–12, docket
no. 26, filed May 2, 2016. Therefore there is little opportunity to find undisputed facts except for these undisputed
background facts.
4
Motion at 1.
5
Docket no. 26-1, filed May 2, 2016.
6
Motion at 3; Opposition at 2.
7
Motion at 3; Opposition at 3 (Ebix disputes the suggestion that the performance bonus is guaranteed. It argued that
a performance bonus is only given if the sales team exceeds the sales quota by certain margins. This fact has been
edited to remove the dispute).
8
Docket no. 25-1, filed April 5, 2016.
9
Id.
10
Id.
11
Motion at 5; Opposition at 8 (undisputed).
12
Docket no. 25-1, filed April 5, 2016.
13
Id.
2
The Commission Plans provided, among other things, that Ebix Exchange salespeople,
including Mr. Massey, were to be paid a commission based on the total amount of cash received
for each new deal, payable within thirty days of receipt of the cash by Ebix. 14 On September 13,
2014, Mr. Massey sent Ebix a demand letter, arguing that Ebix had failed to fully compensate
him for his services, including earned bonuses, commissions, and unrestricted stock. 15
STANDARD FOR SUMMARY JUDGMENT
“The court shall grant summary judgment if the movant shows that there is no genuine
dispute as to any material fact and the movant is entitled to judgment as a matter of law.” 16
When analyzing a motion for summary judgment, the court must “view the evidence and draw
all reasonable inferences therefrom in the light most favorable to the party opposing summary
judgment.” 17 However, “the nonmoving party must present more than a scintilla of evidence in
favor of his position.” 18 A dispute is genuine only “if the evidence is such that a reasonable jury
could return a verdict for the nonmoving party.” 19
DISCUSSION
Mr. Massey contends that Ebix has failed to fully compensate him for his annual
performance bonus, personal sales commissions, special restricted stock options, and failed to
fulfill the promise of a Mercedes Benz for meeting and exceeding certain sales goals. Ebix
argues that it has paid all commissions and bonuses owed to Mr. Massey 20 and that the promise
14
Motion at 6; Opposition at 8 (undisputed).
15
See Demand Letter, docket no. 25-1, filed April 5, 2016.
16
Fed. R. Civ. P. 56(a).
17
Mathews v. Denver Newspaper Agency LLP, 649 F.3d 1199, 1204 (10th Cir. 2011) (citation and internal
quotations omitted).
18
Ford v. Pryor, 552 F.3d 1174, 1178 (10th Cir. 2008) (citations omitted).
19
Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986); see also Kerber v. Qwest Group Life Ins. Plan, 647
F.3d 950, 959 (10th Cir. 2011).
20
Opposition at 2.
3
of a car was never really made. 21 Although the parties’ briefs do not model clarity, it appears the
crux of the parties’ dispute involves the interpretation of certain provisions in the Commission
Plans and VP Agreement (collectively “Contracts”). “Whether ambiguity exists in a contract is a
question of law.” 22
Under basic rules of contract interpretation, courts first look to the writing alone
to determine its meaning and the intent of the contracting parties. “If the language
within the four corners of the contract is unambiguous, the parties’ intentions are
determined from the plain meaning of the contractual language, and the contract
may be interpreted as a matter of law.” Only where there is an ambiguity in the
terms of the contract may the parties’ intent be “ascertained from extrinsic
evidence.” 23
A court should also “consider each contract provision . . . in relation to all of the others,
with a view toward giving effect to all and ignoring none.” 24
MetLife TPP Sales
A central dispute in the parties’ calculations for Mr. Massey’s compensation is whether
Mr. Massey is entitled to commission on the MetLife TPP sales. Ebix contends that several
factors govern a salesperson’s commission 25 Did the salesperson “(1) generate the lead; (2)
participate in initial client meetings; (3) participate in the formal Request for Proposal process;
(4) participate in the post-Request for Proposal due diligence; (5) execute the Statements of
Work; (6) set and negotiate pricing of the product; and (7) participate in the closing of the
21
Id. at 6.
22
Winegar v. Froerer Corp.,813 P.2d 104, 108 (Utah, 1991).
23
Giusti v. Sterling Wentworth Corp., 201 P.3d 966, 975 (Utah 2009) (quoting Green River Ranch Canal Co. v.
Thayn, 84 P.3d 1134, 1141 (Utah 2003)). See also Deep Creek Ranch, LLC v. Utah State Armory Bd., 178 P.3d 886,
890 (Utah 2008).
24
Café Rio, Inc. v. Larkin–Gifford–Overton, LLC, 2207 P.3d 1235, 1240 (Utah 2009).
25
Opposition at 19.
4
sale[?]” 26 According to Ebix, Mr. Massey is not entitled to commission for the MetLife TPP
sales because he “did not complete any of these tasks.” 27
Mr. Massey argues that he “completed all requirements of the . . . 2013 Commission Plan
in order to qualify for payment of the commission on this sale.” 28 As part of the 2013
Commission Plan requirements, Mr. Massey asserts:
The Policy Processor was an Ebix Exchange Product. Plaintiff was an employee
in good standing at the time of commission payment. Plaintiff had exceeded his
quota in 2012 and his 2013 sales exceeded $300,000. This sale was a new deal.
He was Ebix’s sole commissioned salesperson on the project at the time that the
definitive agreement was executed by the customer and the fees were committed
to in writing. The deal closed (signed) during the calendar year 2013, including all
cash payments received after 2013 related to the first contract year of such deal. 29
Mr. Massey contends that Ebix should not be allowed to “redefin[e] the terms after the
fact, so that no one qualifies for a commission.” 30
Although Mr. Massey contends that he has met the 2013 Commission Plan requirements,
most of these alleged facts only appear in the “Argument” section of his Reply brief. They are
not recited in his claimed facts and not even argued in his opening brief. The record regarding
the MetLife sales is disputed and the issue of Mr. Massey’s commission for the MetLife sales
cannot be resolved on summary judgment. Several unanswered questions of fact that will need to
be resolved at trial, including: (1) what are the MetLife TPP sales?; (2) must only the
requirements of the 2013 Commission Plan be met in order to merit commissions for the MetLife
sales or should the additional factors referenced by Ebix be considered?; (3) did Mr. Massey
26
Id. (citing MetLife Case Study – Sales Cycle, Exhibit N, docket no. 26-14, filed May 2, 2016; and Key Phases of
the Typical Lifecycle, Exhibit O, docket no. 26-15, filed May 2, 2016).
27
Id.
28
Plaintiff’s Reply Brief in Support of Motion for Summary Judgment; Reply to Opposing Statement of Elements
and Undisputed Material Facts (“Reply”) at 4, docket no. 27, filed May 16, 2016.
29
Id. at 4-5.
30
Id.at 8.
5
meet all the requirements of the 2013 Commission Plan?; and (4) were the MetLife TPP sales
completed before Mr. Massey became involved in MetLife? These are only a few examples of
unanswered questions of fact.
Cooperator’s Insurance Sales
Mr. Massey asserts that he is entitled to “unpaid commissions equal to 6% of . . . [his]
sale of TPP hosting service and TPPSOW#3 to Cooperator’s Insurance, for which defendant will
receive $2,608,898.” 31 Mr. Massy states that he “is or will be owed at least $85,000 for this sale,
in addition to what has already be[en] paid to him by Ebix.” 32 Ebix responds that the
Cooperator’s Insurance sale falls within the 2014 Commission Plan, which “specifically states
that ‘[a] salesperson that voluntarily terminates their [sic] employment will be paid for
commissions earned through their last day.’” 33 Ebix contends that Mr. Massey resigned on
October 2, 2015, and as of that day, Cooperator’s Insurance had paid Ebix, Inc. $850,651, for
which Mr. Massey was paid 100% of his commission ($29,733). 34 In reply, Mr. Massey states
that he was “solely and directly responsible for the Cooperator’s Insurance Company Sale and
had completed all aspects of the sale during his employment[,]” and therefore he is “entitled to
his entire commission of $127,340 for the full amount of the sale, even though Ebix repeatedly
breached his contract and demoted him in retaliation for not dismissing his complaint, forcing his
resignation effective October 2, 2015.” 35
31
Motion at 7.
32
Id.
33
Opposition at 10.
34
Id., n. 23.
35
Reply at 14.
6
Ebix correctly points out that the 2014 Commission Plan states: “A salesperson that
voluntarily terminates their employment will be paid for commissions earned.” 36 The
Commission Plan also states that “commissions earned are calculated on cash collected from
new sales and upsells.” 37 Mr. Massey’s argument is not entirely clear, but he appears to be
arguing that he did not voluntarily resign but instead was forced to resign, and therefore the
provision should not apply to him. But a decision cannot be made as Mr. Massey provides no
legal or factual support for his argument.
Annual Performance Bonus
Commission Calculation by Cash Received. Mr. Massey argues that the VP Agreement
requires “the use of gross team sales” rather than “cash receipts” when calculating his additional
performance bonuses. 38 Ebix, however, reads the Contracts to require the use of cash receipts
when calculating bonuses. 39 Mr. Massey basis his argument on the Additional Performance
Bonus paragraph of the VP Agreement which states:
The VP of Sales will also earn a performance bonus paid at the end of each
calendar year. The performance bonus will be calculated by multiplying total
team sales times an additional percentage listed in the table below. The additional
percentage is based on the percentage sales team members who achieve or exceed
their goals . . . . 40
When the above provision is read in context with all of the Contracts, it clearly and
unambiguously uses “cash receipts” as a basis of measurement. All of the Contracts state that
payments of commissions are based on “cash received;” are due “provided cash is received;”
depend on “receipt of such cash;” are paid out of “cash collected,” etc. Because commissions for
36
2014 Commission Plan at 1.
37
Id.
38
Reply at 8.
39
Opposition at 20.
40
VP Agreement at 2.
7
individual team members are based on the amount of cash received from their individual sales,
then it is axiomatic that the total cash received by the team sales is used in calculating the VP of
Sales’ performance bonus.
Trigger and Calculation of Performance Bonus. The VP Agreement contains the
following Additional Performance Bonus table, setting percentages payable
Achieve less than 50% of cumulative sales quota – No performance bonus
Achieves 51%-65% of cumulative sales quota – 0.5% performance bonus on all
sales
Achieves 66%-75% of cumulative sales quota – 1% performance bonus on all
sales
Achieves 76%-85% of cumulative sales quota – 1.5% performance bonus on all
sales
Achieve 86%-100% of cumulative sales quota – 1.75% performance bonus on all
sales
Exceeds cumulative sales quota by 10% - 2% performance bonus on all sales plus
special restricted stock grant
Exceeds cumulative quota by 25% - 2.25% performance bonus on all sales plus
special restricted stock grant 41
Prior to the 2014 Amendment, the cumulative sales quota was triggered and calculated
based on cash collected. But the trigger for entitlement to the bonus changed in 2014. The 2014
Amendment states: “Effective with this Amendment 1, quota attainment will be calculated based
on invoicing during the quota period for qualified agreements. Commissions remain earned when
cash is collected for applicable deals, presuming all other eligibility criteria outlined in the Plan
has been met.” 42 These two sentences clarify the distinction between entitlement to a
commission and calculation of a commission, which in turn affect the entitlement to and
calculation of the Additional Performance Bonus. Accordingly, Mr. Massey’s entitlement to a
2014 performance bonus percentage is determined by calculating invoicing during the quota
41
VP Agreement at 2.
42
2014 Amendment.
8
period instead of cash collected. Once the quota level is determined, the corresponding
percentage used for the performance bonus continues to be calculated on cash collected.
“Team Sales.” Mr. Massey also takes issue with Ebix’s interpretation of “team sales” in
the VP Agreement. He contends that Ebix incorrectly interprets “team sales” to exclude the
direct sales by him and Michael Sladek from the total sales by the team. 43 Mr. Massey argues
that “[t]he override commissions and performance bonus reports submitted by plaintiff and
approved by Ebix’s Senior Vice-President Corporate of Global Sales Dan Delity for three years
always included Mr. Massey and Mr. Sladek as members of their team, and Mr. Donahy had no
authority or basis for ignoring their individual contributions to the team.” 44
Mr. Massey’s signed Commission Plans for 2012 through 2014 required the Ebix
Exchange salespeople, including Mr. Massey, to meet certain sales quotas—determined by the
total amount of cash received—to be paid a commission. 45 Because Mr. Massey is required to
meet an annual direct sale quota and is considered not only the Vice-President of Sales for Ebix
Exchange but also a salesperson, he is part of the sales team, and therefore, his direct sales are
included in the total team sales. However, there is insufficient information in the summary
judgment record to determine whether Mr. Sladek’s direct sales should also be included. The
questions that will need to be answered regarding Mr. Sladek include, among other things: (1)
how a sales team is determined?; (2) was Mr. Sladek part of Mr. Massey’s sales team?; (3) did
Mr. Sladek have an annual direct sales quota requirement?
43
Reply at 11.
44
Id. at 11-12.
45
Motion at 12.
9
Restricted Stock Options
Mr. Massey contends that his sales team exceeded its cumulative sales quota by 25% in
2012 and 2013, and therefore, the VP Agreement guarantees him a special restricted stock grant,
which remains owing and due for both years. 46 Ebix argues that “[t]he special restricted stock
grant was not guaranteed, but was instead issued solely at the discretion of the Compensation
Committee of the Ebix, Inc. Board of Directors. Further, the Exchange Sales Team did not
exceed its 2012 [and 2013] team goals by more than 25%.” 47
The language at issue in the VP Agreement states:
Based on the quota reached by the sales team, the VP gets an additional annual
bonus of total sales for their team multiplied by the percentage in the table below:
...
Exceeds cumulative sales quota by 10% - 2% performance bonus on all sales plus
special restricted stock grant
Exceeds cumulative quota by 25% - 2.25% performance bonus on all sales plus
special restricted stock grant.
The plain language above allows no other reasonable interpretation than that advanced by
Mr. Massey—that if quotas are met, the restricted stock is guaranteed. There is no contractual
language to indicate the grant is discretionary with Ebix.48 There remains, however, the issue of
whether Mr. Massey exceeded his cumulative sales quota for 2012 and 2013 which will need to
be resolved at trial.
Mercedes Benz Bonus
Mr. Massey states that at the Key Executive Meeting held in Maui in October 2014,
Robin Raina, the President of Ebix, “announced a special incentive to give a new Mercedes Benz
46
Reply at 12.
47
Opposition at 4-5.
48
For this reason, Ebix’s proffered parol evidence may not be considered.
10
convertible automobile to any salesperson who personally exceeded $2 million in direct sales.” 49
Mr. Massey contends that he “exceeded the requirement, but Ebix never gave . . . [him] the
automobile.” 50 Ebix states that “Robin Raina never promised or committed to give a Mercedes
Benz vehicle to any salesperson . . . . Instead, during the executive meeting, Mr. Raina led a
discussion of possible ideas that Ebix could implement to incentivize its salespersons, including
possibly giving them a car if they met certain sales thresholds.” 51 The parties’ factual positions
on this issue are supported by conflicting deposition testimony, and thus the facts on this issue
are in genuine dispute.
ORDER
For the reasons discussed above, it is HEREBY ORDERED that Mr. Massey’s Motion 52
for Summary Judgment is DENIED. However, the contractual interpretations in this order stand
and will govern further proceedings.
Dated July 5, 2016.
BY THE COURT:
____________________________
David Nuffer
United States District Judge
49
Motion at 5.
50
Id.
51
Opposition at 6.
52
Docket no. 25.
11
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