Koger Management Group, Inc. v. Continental Casualty Company et al

Filing 67

MEMORANDUM OPINION re: the Court's findings of fact and conclusions of law pursuant to Fed. R. Civ. P. 52(a). Signed by District Judge Leonie M. Brinkema on 3/3/09. (tfitz, )

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IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA . Alexandria Division L1 KOGER MANAGEMENT GROUP, INC., ) in »-3 CLL '· A; l>. Plaintiff, ) V. CONTINENTAL CASUALTY CO. , Defendants. ) et aL, ) ) 1:O8CV3O1 (LMB/JFA) MEMORANDUM OPINION This Memorandum Opinion constitutes fact and conclusions of the Court's R. Civ. findings of P. 52(a) in law pursuant to Fed. this dispute between an insured and its insurance companies. specific dispute centers on whether the defendant insurance The companies may rescind the crime insurance policies issued to plaintiff because of an allegedly false statement made in the original insurance application. The defendants have stipulated that if they are not entitled to rescind the policies, pay plaintiff the $1,000,000 policy limit. I. Procedural Background they will Plaintiff, Roger Management Group, Inc. ("RMG"), filed a complaint against defendants, Continental Insurance Company Continental Casualty Company and {together "CNA"),1 seeking a covering 2003-2004 and also issued the renewed policy covering 2004-2007. Continental Casualty Company issued the renewal of 1 Continental Insurance Company issued the first policy the policy for 2007-2008. Continental Insurance Company is a wholly owned subsidiary of Continental Casualty Company. declaration that CNA was not entitled to rescind the crime insurance policies issued to KMG and that to the CNA was liable for the $1,000,000 policy limit pursuant policy.2 CNA filed a one-count it was 2004-2007 insurance counterclaim, seeking a insurance declaration that entitled to rescind the policies because they were information in the original II. Discussion A. issued in reliance on materially false application. Factual Background Robert Roger founded KMG and, along with his wife, has owned it for 33 years. During this KMG, time, Robert Koger has continuously served as President of which is a homeowners' association management company operating in Virginia, Virginia, and the District of Columbia. Maryland, As part of West its management activities, activities on behalf of transactions, KMG engaged in numerous its clients. financial these To facilitate KMG opened a unique bank account for each homeowners' association. KMG referred to these accounts as "Clients' Accounts." The operation of a client account was KMG opened the bank account, from the homeowner members of the relatively straightforward: collected and deposited dues association into the account, and withdrew money from the account 2 KMG also sought attorneys' the Virginia Code, claiming that fees under Section 38.2-209 of CNA acted in bad faith in deciding to rescind the policies. On August 19, 2008, this Court granted defendants' Motion for Partial plaintiff's claim for attorneys' fees. Summary Judgment on the to pay the association's vendors or to make investments for the benefit of the association. KMG's accounting department accepted the member dues and printed deposit slips associations. the Clients' A separate KMG employee, Accounts. In addition, or checks for the reconciled association Doug Stewart, each homeowners' its generally hired its account. own accountant to audit individual In approximately 2001, KMG if one of the association clients asked could pay their association fees their homeowner members with credit cards or through automatic withdrawals from their checking accounts. payment arrangement, "Transfer Account." holding account To accommodate this increasingly popular account called the a KMG set up a special This account primarily functioned as for credit card and automatic withdrawal payments until KMG transferred the payments into the specific client account for which the payment was intended. When a homeowner paid an association fee by credit KMG first recorded the payment by card or automatic withdrawal, the homeowner and deposited the credit card or automatic withdrawal payment The funds would directly into of the Transfer Account. then be moved out the Transfer Account and deposited into the corresponding homeowners' association client account on a monthly basis. transfers, KMG employees manually entered each To make these homeowners' association account number and the amount into a spreadsheet. Then, Jeffrey Koger, due to that account son and Robert Roger's the Chief Financial Officer of KMG, software that directed an electronic uploaded that data into transfer from the Transfer Account into the association account. transfers were made Koger was During the entire time Jeffrey in and out of the Transfer Account, able to make the only KMG employee who was those electronic transfers.3 and did, In addition, Jeffrey Koger was able to, Account into the transfer funds out of the Clients' Transfer Account to facilitate purchases B. for the association. The Insurance Policy Application the company expanded and hired more theft, KMG began As KMG's business grew, employees. To protect against employee purchasing crime insurance sometime in the mid-1990s. In 2001, KMG's insurance agent, crime Tom Welch, to suggested that KMG increase its Robert Koger insurance policy limit $1,000,000. followed this advice and completed a new application for crime insurance with the Chubb Group. Welch testified at trial that he thought, but did not specifically remember, that he reviewed the 2001 crime Koger. insurance application and its questions with Robert the Chubb Group stopped renewing its Working through broker Ian H. crime In 2003, insurance policies. Insurance, CNA. Graham Welch recommended that KMG purchase a policy issued by and a CNA application was sent to KMG. Robert Koger agreed, 3 Disbursements by checks. from the Transfer Account could also be made only Jeffrey Koger had the authority to Although Robert Koger had the authority to draw withdrawals. checks on the account, make electronic The application at issue in this litigation was and Commercial titled Crime "Property Managers Errors & Omissions Application" and served as an application for both crime Central to this insurance and errors and omissions coverage.4 litigation is Robert Koger' s answer5 to Question 5 on page 4 of the application, which asked: Are bank accounts reconciled by someone not authorized to deposit or withdraw therefrom? The application was marked "Yes" in response to this question. CNA's Underwriting After receiving the application, Department approved the issuance of a policy, insurance 2003 and Continental 267876704) 2004. The Insurance Company issued crime (Policy No. to KMG for the period from May 1, policy had a $1,000,000 through May 1, limit per occurrence and was subject to a $10,000 deductible. It covered thefts of money, that resulted securities, and property by KMG employees in KMG sustaining a loss. In 2004, May 1, the policy was to May 1, renewed on the same terms for the period 2004 2007. No new application for commercial crime insurance was required from KMG before the 2004 renewal because the policy met the renewal: 1) following criteria for automatic policy liability limit of no more than $1,000,000, 4 Crime insurance covers thefts of company property by employees, and errors and omissions insurance covers thefts of clients' property by employees. 5 Testimony at trial revealed that Jeffrey Koger actually completed the majority of the 2003 application, April 16, 2003. but the parties agree that Robert Koger reviewed the application and signed it on 2) total premium of no more than $15,000, and 3) no claims initiated, the submitted. policy was After the rescission investigation was on different renewed for 2007-2008 terms. In 2006, KMG discovered that Jeffrey Koger had embezzled from the from over $2,000,000 transferring Transfer Account by electronically into bank accounts funds the Transfer Account that he and his wife managed. These thefts went undetected for so long primarily because Jeffrey Koger was solely responsible for managing the Transfer Account. On April 16, 2007, Robert KMG's Koger submitted a claim for approximately $1,000,000 under 2004-2007 crime insurance policy with CNA. Upon learning more about the loss and the length of time over which it occurred, CNA decided CNA began considering the possibility of rescission. that it was entitled to rescind the crime policies after it authority to reconcile learned that at least one person had dual and to deposit Clients' the into or withdraw from the Transfer Account and the CNA asserted that false and Accounts. this dual authority made answer to Question 5 that the misrepresentation was material brought C. to the initial decision to issue to enforce the policy. the policy. KMG this suit The Key Factual Issue Defendants argue that with regards to the the answer to Question 5 was Robert false Transfer Account because Koger reconciled that account and had authority to deposit and withdraw from it. Plaintiff does not dispute that Robert Koger had such dual authority. Plaintiff, however, maintains that when Robert to which Koger answered Question 5 he believed the bank accounts it referred were the Clients' true. Defendants respond that Accounts, for which the answer was the Question included the Transfer Account, but even if it did not, the answer was also false as to the Clients' Clients' Accounts because: 1) Jeffrey Koger reconciled three Accounts from which he had the authority to make withdrawals; 2) Jeffrey Koger played a supervisory role over Accounts from which he also had the reconciliations of Clients' authority to make withdrawals; deposit into Clients' Accounts, and 3) all employees at KMG could so any employee who reconciled Clients' accounts. Accounts also had the authority to deposit into the III. Applicable Legal Standard In Virginia, an insurance company seeking rescission must 1) material clearly prove that a statement in the application was to the risk assumed and 2) However, when, as here, untrue. Va. Code Ann. § 38.2-309. language the application also includes requiring that the applicant attest to the truth of the statements to the best of his knowledge,6 the insurance company must also clearly prove that the answer was "knowingly false." 6 Page 5 of the April 2003 application stated, "[t]he undersigned declares that to the best of his/her knowledge the statements set forth herein are true and correct and that reasonable efforts have been made to obtain sufficient information from all of the insured Persons to facilitate the proper and accurate completion of this application for the proposed policy." Old Republic Life Ins. 1973); Parkerson v. Co. v. Bales. 195 S.E.2d Co.. 797 854, F. 856 Supp. (Va. 1308, Fed. Home Life Ins. 1315 (E.D. Va. 1992) .7 This is a subjective standard, but the applicant's of "subjective facts." law, to state of mind must be reasonable in light Parkerson. 797 F. Supp. at 1317. the the objective Under this established succeed on a rescission claim, that the statement at defendants must clearly prove issue was material, that is was false. false, and that the insured knew the statement was A. Materiality trial that the answer to Question 5 was not there KMG argued at material to the issuance of the original policy because were discrepancies between CNA's underwriting guidelines and the application for crime insurance. to Question 5 was not material to KMG also argued that the issuance of the the answer 2004-2007 renewal policy because CNA automatically renewed the policy without requiring additional arguments have no merit. information from KMG. These Under Virginia law, insurance is material to a statement the in an application for if it reasonably risk assumed influenced the insurance company's decision to issue the policy. See Times Ins. Co. v. Bishop. 425 S.E.2d 489, 492 (Va. 1993). At 7 At trial, KMG argued that the terms of the policy required CNA to show that Robert Koger intended to defraud the company before it was entitled to rescission. This contention is unsupported by the terms of the policy and relevant caselaw. trial, Weston, CNA's Assistant Vice-President for Underwriting, Kay and the underwriter for KMG' s crime policies both testified that CNA would not have issued a crime policy to KMG in 2003 if Question 5 had been answered in the negative. They explained that segregation of duties, inquired, employees. about which Question 5 protects against embezzlement and false deposits by Specifically, Weston testified that segregation of issued. The duties had to be in place before a crime policy was testimony of the CNA witnesses clearly demonstrated that the answer to Question 5 reasonably influenced their decision to issue KMG's first crime policy in 2003. The answer to Question 5 also reasonably influenced CNA's decision to issue a renewal of that policy to KMG in 2004. Weston testified that CNA relied on the information in the original application in deciding whether to renew a policy. She stated that neither an original policy nor a renewal would have been issued if Roger answered "No" to Question 5. Accordingly, CNA clearly proved that the answer to Question 5 was material to its decision to issue the crime policies.8 B. Falsity Next, an insurance company seeking rescission must clearly prove that the insured answered a question on the application 8 At trial, defendants repeatedly referenced Jeffrey Roger's "verification" in August 2003. This so-called "verification" is irrelevant to the instant civil action because the verification was part of an application for Errors & Omission insurance, is not at issue here. which falsely. See Times Ins. Co.. 425 S.E.2d at 491-92. Question 5 asked whether "bank accounts" were reconciled by someone who was The not authorized to deposit or withdraw from the accounts. Court finds that the answer "Yes" was false the as to the Transfer and Account because Robert Koger reconciled Transfer Account was authorized to withdraw from it in 2003.9 false as Stewart to the Clients' Accounts because Jeffrey Koger was The answer was also the testimony of Doug solely responsible for established that reconciling three of time period he was accounts burden of false. the Clients' Accounts and that in the 2003 also authorized to withdraw from these transfers. the through electronic clearly proving Therefore, CNA met was its that answer to Question 5 C. Knowingly False this finding, the Court must determine whether answer to Question 5 as he In light of Robert Koger knowingly gave a false understood it. As CNA correctly argues, Robert Roger's subjective understanding of the question does not determine its meaning. His subjective understanding does, however, affect Cf. the cases the inquiry into whether he knowingly gave a false answer. Parkerson, 797 F. Supp. at 1317-18. In the majority of addressing the the terms of "knowingly false" but standard, the insured understood a false answer based the question, arguably gave 9 Robert Koger also testified at trial that if accounts" correct answer would have been no. 10 "bank the in Question 5 did refer to the Transfer Account, on the applicant's knowledge of the facts when he answered the question. S.E.2d 169, however, See, 172 e.g.. (Va. Mutual of Omaha Ins. 1967). The Co. v. Echols. 154 "knowingly false" standard, also applies to cases in which the applicant misunderstands the question, but answers truthfully based on his understanding of the facts. (discussing, but rejecting, Cf. Parkerson. 797 F. Supp. at 1318 the possibility that If the the applicant misunderstood the question at issue). misinterprets a question, but answers insured it truthfully based on his understanding of answer. Cf. the question, Co. he has not knowingly given a false v. Dansey, 81 S.E.2d 446, 451 (Va. Sterling Ins. 1954) its ("[A]n incorrect statement innocently made in the belief in . . . .") (internal truth will not avoid the policy and citations 1. Robert omitted). quotations Robert Roger's Koger testified Interpretation of Question 5 he misunderstood Question 5 on that the crime policy application, believing that the phrase "bank accounts" in the question referred to the Clients' Accounts, not He to KMG's own accounts, which included the Transfer Account. explained that he came to this conclusion because the questions immediately preceding Question 5 in the application all referred to client-related matters. the collection process checks for Specifically, Question 3 asked about for the Clients' the Clients' Accounts, and Question 4 asked about Accounts. Robert Koger was a credible witness. His testimony 11 explaining why he believed Question 5 referred to Clients' Accounts was plausible and consistent with other evidence record. Of particular significance is Robert Roger's in the answer to Question 4 issuance. all on the same page as Question 5, Question 4-b asked, In response, regarding check required on a "Is a countersignature Koger answered that checks?" Robert countersignature was In fact, required on all checks in excess of $1000. the evidence established that a countersignature was Accounts, but required for checks over $1000 drawn from Clients' was not required for checks of that amount drawn from KMG accounts. Robert Roger's answer to Question 4-b supports his addressed the Clients' assertion that he believed Question 5 Accounts. Additionally, was Robert Roger's misinterpretation of Question 5 Evidence at trial demonstrated that other same mistake F. Supp. at not unreasonable. similarly situated applicants had made answering Question 5. See Parkerson. the 797 in 1318 (considering it relevant whether an average person might misunderstand the question). RMG's insurance agent, Welch, company testified that two of his other association management clients had also misunderstood Question 5 believing on CNA's application, it asked about how they handled the homeowners' accounts, Roger was not how they handled not their own accounts. who misunderstood associations Thus, Robert the only applicant the scope of Question 5. 12 Moreover, imprecise. the wording of Question 5 is confusing and limit itself to The language of Question 5 for example, does not specific accounts, accounts," "all" or by asking about "the insured's and neither are "bank accounts" that modified by the words the nature of the "every." Although CNA argued crime insurance for which Roger was applying, that is coverage for KMG's own accounts, should have alerted Robert Koger that the question was asking about KMG accounts, Transfer Account, both crime which included the an application for own accounts) the application doubles as (which insures the insurance company's and errors accounts), Question 5 & omissions and it is insurance (which insures the clients' "accounts" is not entirely clear to which referencing. Furthermore, reasonable to the from the structure of the application, that Question 5 Section IV of it was referred for Robert Koger to conclude Accounts. questions Clients' For example, about the application asks applicant the properties managed by the in managing and activities the applicant undertakes those properties. about Questions in the next the section, V, also ask the and client-related activities: the coverage requested, for rents, location of properties, collection process check issuance. of this evidence, Question 5 the Court appears in Section V. that Robert On the basis Koger intended concludes his answer to Question 5 the Transfer Account. to relate to the Clients' Accounts, not 13 2. At trial, Jeffrey Koger Reconciled the OTA argued that even Clients' Accounts if Robert Koger believed Question 5 referred to the Clients' Accounts, the answer was knowingly false because he knew that Jeffrey Koger reconciled three of the Clients' Accounts from which Jeffrey Koger was also The evidence at to reconcile authorized to make withdrawals. trial the showed Clients' that Robert Koger hired Doug Stewart Accounts. Although Stewart testified that Jeffrey Koger reconciled the Sequoia, accounts on his own, Ashburn Farm, and Preswick association he did not recall he also testified that telling Robert Koger that Jeffrey Koger was reconciling any of the Clients' Accounts on his own. He also stated that Robert Koger never indicated to him that he knew Jeffrey Koger was reconciling these accounts. not know Jeffrey Koger was Robert Koger testified that he did reconciling any of the Clients' Accounts on his own. However, April of 2003 the evidence at trial also established that sometimes assisted with in Jeffrey Koger reconciliations of the other Clients' Accounts. Stewart testified that when he had a problem with a reconciliation, would take it not resolve he to his supervisor and that if his supervisor could the Meg the issues, Jeffrey Koger would reconcile in KMG's accounting account. Two other employees department, Gray and Paulette Heiderman Wilson, also testified that, in 2003, problems with reconciliations would ultimately go to Jeffrey 14 Koger if Stewart or his Finally, supervisor could not resolve them. Robert Koger acknowledged he knew that Jeffrey Koger acted as a Thus, "back up" if there were problems with reconciliations. Koger was aware that Jeffrey CNA demonstrated that Robert Koger reconciled the Clients' subordinates could not solve. Accounts if there were problems his CNA also established that Jeffrey Koger was authorized to withdraw from the testified at trial Clients' Accounts in 2003. Robert Koger that Jeffrey Koger was the only KMG employee who knew the electronic code for the Transfer Account, and was, therefore, transfers the only employee who could actually make electronic in and out of the Transfer Account. He also stated the that Jeffrey Koger could and did transfer money out of Clients' Thus, Accounts and into the Transfer Account on occasion. authorized to Robert Koger knew that Jeffrey Koger was Clients' Accounts in 2003. withdraw from the On this record, the defendants have was knowingly false. clearly proven that When he answered the answer to Question 5 Question 5, Robert Koger knew that Jeffrey Koger sometimes reconciled Clients' was unable was to Accounts when Doug Stewart or his supervisor them. He also knew that Jeffrey Koger Accounts. the reconcile authorized to withdraw from the Clients' believed he was answering Even though he may have question truthfully, his awareness of these two facts made his answer to 15 Question 5 Echols. IV. 154 knowingly S.E.2d at false. 171-72. See Parkerson. 797 F. Supp. at 1319; Conclusion For the forgoing reasons, the Court finds that CNA clearly proved that the answer to Question 5 was material, the Court false, and knowingly false when made. defendants' favor. Therefore, finds in the An appropriate Order will issue. Entered this 3 day of March, 2009. Alexandria, Virginia Leonie M. Brinkema United States District Judge /s/ 16

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