Hanson v. Safeco Insurance Company of America

Filing 25

ORDER granting in part and denying in part 16 Plaintiff's Motion for Partial Summary Judgment by Judge James L. Robart.(MD)

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1 2 3 4 5 6 7 UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON AT SEATTLE 8 9 10 LINDA HANSON, Plaintiff, 11 ORDER GRANTING IN PART AND DENYING IN PART MOTION FOR PARTIAL SUMMARY JUDGMENT v. 12 13 CASE NO. C13-1151JLR SAFECO INSURANCE COMPANY OF AMERICA, 14 Defendant. 15 I. 16 17 18 19 20 INTRODUCTION Before the court is Plaintiff Linda Hanson’s motion for partial summary judgment. (Mot. (Dkt. # 16).) The court has considered the motion, the parties’ submissions filed in support thereof and opposition thereto, the balance of the record, and the applicable law. Being fully advised, the court GRANTS in part and DENIES in part Ms. Hanson’s 21 22 ORDER- 1 1 motion. 1 The court finds as a matter of law that Ms. Eileen Stauss was Safeco’s apparent 2 agent during the investigation of Ms. Hanson’s insurance claim. Ms. Stauss’ receipt the 3 Fullwiler estimate, however, is a genuinely disputed issue of material fact and therefore 4 not a proper subject for disposition on summary judgment. 5 II. BACKGROUND 6 A. History of Ms. Hanson’s Insurance Claim 7 Defendant Safeco Insurance Company of America (“Safeco”) insured Ms. 8 Hanson’s house in Spokane, Washington under a Landlord’s Protection policy. Ms. 9 Hanson’s policy was in effect on September 12, 2011. (Compl. (Dkt. # 2-1) ¶ 3.2.) On 10 September 12, 2011, a fire severely damaged Ms. Hanson’s house. (Id. ¶ 3.3.) After 11 discovering the fire damage, Ms. Hanson submitted an insurance claim to Safeco. (Id. 12 ¶ 3.5.) On June 25, 2012, Ms. Hanson hired Jerry Fullwiler, owner of Fullwiler 13 Construction, to examine the house and deliver a written estimate of the fire damage 14 (“Fullwiler estimate”). (See Hanson Decl. (Dkt. # 16) Ex. C at 19.) 2 Mr. Fullwiler 15 estimated the replacement cost of Ms. Hanson’s house to be $268,752.88. (Id. at 49.) 16 Safeco sent its coverage decision to Ms. Hanson’s attorney on May 6, 2013. (See 17 Eversole Decl. (Dkt. # 18) Ex. 7 at 36.) Safeco accepted coverage for Ms. Hanson’s 18 19 20 21 22 1 No party requested oral argument, and the court deems it unnecessary for proper disposition of Ms. Hanson’s motion. 2 Ms. Hanson’s motion, the Hanson Declaration, the Chakalo Declaration, and several exhibits are all contained within docket number 16. ORDER- 2 1 property loss and informed her that she would receive a payment of $110,159.05. 3 (Id.) 2 Safeco contends that Ms. Hanson’s attorney never contacted Safeco to dispute its 3 evaluations or calculations. (See Resp. (Dkt. # 17) at 3.) Safeco also claims that Ms. 4 Hanson never provided it with the Fullwiler estimate. (Id.) 5 B. Safeco Attorney Eileen Stauss 6 Safeco designated attorney Eileen Stauss to assist with investigating the fire and 7 handling Ms. Hanson’s claim. (Eversole Decl. ¶ 3.) At that time, Ms. Stauss was an 8 employee of the Law Offices of Kelley Sweeney. (See id. ¶ 5.) 9 A number of documents within the record provide insight into Ms. Stauss’ 10 authority regarding the investigation. Ms. Stauss began a letter to Ms. Hanson, dated 11 November 3, 2011, as follows: “I am an attorney for Safeco Insurance Company of 12 America (‘Safeco’). On behalf of Safeco and pursuant to the above referenced policy, I 13 am writing to advise you that Safeco is requesting that you attend an examination under 14 oath (EUO).” (Eversole Decl. Ex. 3 at 8.) In a letter dated November 17, 2011, Safeco 15 employee Jerry Faulkner wrote to Ms. Hanson’s attorney, “[a]s you are aware, Eileen M. 16 Stauss and Traci Johnson of Safeco Insurance of America are assigned to assist in all 17 aspects of your client’s claim.” (Hanson Decl. Ex. B at 1.) In a November 15, 2012, 18 letter, Mr. Faulkner wrote to Ms. Hanson’s attorney, “Eileen Stauss, attorney representing 19 Safeco Insurance Company, and you are continuing to work toward completing this 20 21 3 Safeco found the damage to Ms. Hanson’s house to be $143,660.58. (See Eversole Decl. Ex. 7.) Safeco subtracted $28,580.60 in depreciation and Ms. Hanson’s $5,000.00 22 deductible to reach the final payment amount. (Id.) ORDER- 3 1 investigation.” (Eversole Decl. Ex. 2 at 6.) Finally, in a letter dated December 20, 2012, 2 Safeco employee Charles Green wrote to Ms. Hanson’s attorney and repeated Mr. 3 Faulkner’s statement, “Eileen Stauss, attorney representing Safeco Insurance Company, 4 and you are continuing to work toward completing this investigation.” (Eversole Decl. 5 Ex. 8 at 38.) 6 Safeco asserts that Ms. Stauss’ authority was limited to administering an 7 examination under oath. (See Resp.) There is no indication in the record, however, that 8 Safeco so limited Ms. Stauss’ authority with respect to Ms. Hanson’s claim in any of its 9 statements to either Ms. Hanson or her attorney. Safeco contends that Ms. Stauss’ 10 contract with the Law Offices of Kelley Sweeney expired the week of September 11, 11 2012. (Eversole Decl. ¶ 5.) Neither party, however, disputes that Ms. Stauss continued 12 assisting Safeco with Ms. Hanson’s claim after the expiration of her contract. (See id. ¶ 6 13 (“Although Ms. Stauss no longer worked for Kelley Sweeney’s office, she agreed to 14 complete the EUO and to provide legal counsel regarding the same.”).) 15 C. Ms. Stauss’ Receipt of the Fullwiler Estimate 16 Ms. Hanson’s attorney sent Ms. Stauss a letter containing the Fullwiler estimate on 17 August, 20, 2012. (Chakalo Decl. (Dkt. # 16) at 55.) On September 12, 2012, Ms. Stauss 18 told Ms. Hanson’s attorney over the telephone that she had not received his August 20, 19 2012, letter. (Hanson Decl. ¶ 6) That same day, Ms. Hanson’s attorney sent an email 20 containing the Fullwiler estimate to the email address Eileen.Stauss@LibertyMutual.com. 21 (Id. ¶ 7.) This is the email address that Ms. Stauss used while under contract with the 22 ORDER- 4 1 Law Offices of Kelley Sweeney. (See id. ¶¶ 5-7.) As noted above, however, her contract 2 with that law office expired the week of September 11, 2012. (Id. ¶ 5.) 3 According to Ms. Hanson’s attorney, his September 12, 2012, email did not return 4 as “undeliverable,” so he had no reason to think that it was not received by Ms. Stauss’ 5 email account. (Id. ¶ 8.) Upon investigation at Safeco’s request, attorney Kelley 6 Sweeney located the September 12, 2012, email in the email account of 7 Eileen.Stauss@LibertyMutual.com. (Eversole Decl. ¶ 8.) Safeco contends, however, 8 that by September 12, 2012, Ms. Stauss no longer used her Liberty Mutual email. (Resp. 9 at 6; see Eversole Decl. ¶¶ 5-8.) Instead, according to Safeco, Ms. Stauss was using the 10 email address Eileenstauss@earthlink.net. (Resp.. at 2; see Eversole Decl. ¶ 7.) 11 In a letter dated September 28, 2012, Ms. Hanson’s attorney wrote to Ms. Stauss, 12 “I have made multiple attempts to reach you by email during the last week, but your 13 email provider says it is ‘restricted’ and refuses to accept mine.” (Eversole Decl. Ex. 5 at 14 26.) The letter contained copies of at least two of the failed delivery notifications, one 15 dated September 25, 2012, and the other dated September 28, 2012. (Id. at 26, 31.) 16 Ms. Stauss emailed Ms. Hanson’s attorney on October 8, 2012. 4 (Id. at 1.) In the 17 email, Ms. Stauss requested that Ms. Hanson’s attorney resend any documents or letters 18 sent after September 10, 2012. (Id.) She stated that she had received “some but not all” 19 file materials from Safeco. (Id.) Ms. Stauss also requested that Ms. Hanson’s attorney 20 send the documents or letters “directly” to her. (Id.) 21 4 Ms. Stauss appears to have sent the October 8th, 2012, email from her Earthlink email 22 account (Eileenstauss@earthlink.net). (Eversole Decl. Ex. 5 at 1.) ORDER- 5 1 D. Procedural History of Ms. Hanson’s Civil Claims 2 On June 12, 2013, Ms. Hanson filed a complaint against Safeco in King County 3 Superior Court. (See Compl.) She claims damages under: (1) the Washington Consumer 4 Protection Act (“CPA”), RCW 19.86 et seq., (2) the Washington Insurance Fair Conduct 5 Act (“IFCA”), RCW 48.30.015, and (3) the doctrine of bad faith. (Id.) Safeco removed 6 the suit to this court pursuant to 28 U.S.C. §§ 1332(a) and Local Rule LCR 101(a) of the 7 Western District of Washington. (See Notice (Dkt. # 1).) 8 On May 29, 2014, Ms. Hanson filed a motion for partial summary judgment. (See 9 Mot. (Dkt. # 16).) She requests that the court find as a matter of law that: (1) Ms. Stauss 10 was Safeco’s agent during its investigation of Ms. Hanson’s insurance claim, and (2) Ms. 11 Stauss and Safeco received a copy of the Fullwiler estimate of the fire damage either in 12 Ms. Hanson’s attorney’s August 20, 2012, letter to Ms. Stauss or in his September 12, 13 2012, email to Ms. Stauss. (Id. at 1.) Safeco filed a response arguing that: (1) Ms. 14 Hanson’s motion is procedurally improper, and (2) the requested factual findings are 15 genuinely disputed. (Resp. (Dkt. # 17) at 1.) 16 III. ANALYSIS 17 A. Standards 18 “A party may move for summary judgment, identifying each claim or defense—or 19 the part of each claim or defense—on which summary judgment is sought.” Fed. R. Civ. 20 P. 56(a). Summary judgment is appropriate if the evidence, when viewed in the light 21 most favorable to the non-moving party, demonstrates “that there is no genuine dispute as 22 to any material fact and the movant is entitled to judgment as a matter of law.” Id.; see ORDER- 6 1 Celotex Corp. v. Catrett, 477 U.S. 317, 322 (1986); Galen v. Cnty. of L.A., 477 F.3d 652, 2 658 (9th Cir. 2007). A genuine issue of material fact exists if there is “sufficient 3 evidence supporting the claimed factual dispute” so as to require a “jury or judge to 4 resolve the parties’ differing versions of the truth at trial.” First Nat. Bank of Ariz. v. 5 Cities Serv. Co., 391 U.S. 253, 288-89 (1968). 6 The moving party bears the initial burden of showing there is no genuine issue of 7 material fact and that he or she is entitled to prevail as a matter of law. Celotex, 477 U.S. 8 at 323. If the moving party meets his or her burden, then the non-moving party “must 9 make a showing sufficient to establish a genuine dispute of material fact regarding the 10 existence of the essential elements of his case that he must prove at trial” in order to 11 withstand summary judgment. Galen, 477 F.3d at 658. The court is “required to view 12 the facts and draw reasonable inferences in the light most favorable to the [non-moving] 13 party.” Scott v. Harris, 550 U.S. 372, 378 (2007). If the court does not grant all the relief 14 requested by the motion, it may enter an order stating any material fact . . . that is not 15 genuinely in dispute and treating the fact as established in the case. Fed. R. Civ. P. 56(g). 16 B. Ms. Hanson’s Motion is Procedurally Proper Under Rule 56 17 Ms. Hanson’s motion for partial summary judgment is procedurally proper 18 because it seeks judgment on part of her claims. Safeco argues that Ms. Hanson’s motion 19 is procedurally improper because “it does not identify any material claim or defense upon 20 which summary judgment can be granted.” (Resp. at 6.) Indeed, Ms. Hanson’s motion 21 does not request full judgment on any of her claims. (See Mot.) Ms. Hanson, however, 22 ORDER- 7 1 contends that Federal Rule of Civil Procedure 56 permits her to move for summary 2 judgment on just part of a claim. (Reply (Dkt. # 19) at 1.) The court agrees. 3 Rule 56 permits a party to seek summary judgment on a part of a claim without 4 seeking judgment on the whole claim. Prior to the 2010 amendments to Rule 56, 5 Safeco’s argument may have had merit. Numerous federal circuit courts of appeal held, 6 prior to 2010, that moving for summary judgment on a portion of a claim was barred 7 under Rule 56. See, e.g., Coffman v. Federal Laboratories, Inc., et al., 171 F.2d 94, 98 8 (3rd Cir. 1948); Biggins v. Oltmer Iron Works, 154 F.2d 214, 217 (7th Cir. 1946). At 9 least some district courts within the Ninth Circuit also followed this rule. See, e.g., Aetna 10 Cas. & Sur. Co. v. Jeppesen & Co., 440 F.Supp 394, 403 n.13 (D. Nev. 1977) 11 (“Subdivision (d) of Rule 56 relating to summary judgment in a case not fully adjudicated 12 on a motion, does not contemplate a summary judgment for any portion of a claim less 13 than the whole”). 14 Since the 2010 amendments, however, the first sentence of Rule 56 states, “[a] 15 party may move for summary judgment, identifying each claim or defense—or the part 16 of each claim or defense—on which summary judgment is sought.” Fed. R. Civ. P. 56(a) 17 (italics added). The Advisory Committee Notes explain, “[t]he first sentence is added to 18 make clear at the beginning that summary judgment may be requested not only as to an 19 entire case but also as to a claim, defense, or part of a claim or defense.” Fed. R. Civ. P. 20 56 advisory committee’s note. After the 2010 amendments, various courts have rejected 21 the notion that Rule 56 precludes summary judgment on a portion of a claim. “Since the 22 amendments, however, the argument that summary judgment is not proper for a portion ORDER- 8 1 of a single claim has lost its pluck.” In re SemCrude, L.P., Bankruptcy No. 08-11525 2 (BLS), 2012 WL 694505, at *3 (D. Del. March 1, 2012); see also Servicios Especiales 3 Comercio Exterior v. Johnson Controls, Inc., 791 F. Supp. 2d 626, 631 (E.D. Wis. 2011) 4 (“Subsection (a) now explicitly states that a party may move for summary judgment on a 5 ‘part of [a] claim or defense.’”). 6 Amended Rule 56 subsection (g) further supports the procedural validity of Ms. 7 Hanson’s motion. “If the court does not grant all the relief requested by the motion, it 8 may enter an order stating any material fact . . . that is not genuinely in dispute and 9 treating the fact as established in the case.” Fed. R. Civ. P. 56(g). Taken in conjunction 10 with Rule 56 subsection (a), subsection (g) permits the court to establish undisputed 11 factual findings that are brought within a motion for summary judgment. 12 District courts within the Ninth Circuit have granted partial summary judgment on 13 the question of apparent agency. See Rozales v. Baker, C09-0065JCC, 2010 WL 14 4068926, at *6 (W.D. Wash. Oct. 15, 2010) (granting partial summary judgment in favor 15 of defendant hospital that doctor was not its apparent agent); Oregon Freeze Dry, Inc. v. 16 Am. Logistics, LLC, No. CV 05-1119-ST, 2006 WL 2707967, at *12 (D. Or. Sept. 18, 17 2006) (ruling on partial summary judgment that third-party was plaintiff’s apparent agent 18 because undisputed facts demonstrated that plaintiff’s conduct, as a matter of law, caused 19 defendant to reasonably believe that a third-party had authority to to act on plaintiff’s 20 behalf). Thus, the court concludes that this issue is appropriate for disposition under Rule 21 56. 22 ORDER- 9 1 Although the court was unable to find cases granting partial summary judgment 2 with factual scenarios similar to those at issue with respect to Ms. Stauss’ receipt of the 3 Fullwiler Estimate, the court is convinced, based on the 2010 amendments to Rule 56, 4 that this issue is procedurally appropriate for disposition on partial summary judgment as 5 well. Nevertheless, it is ultimately immaterial whether summary judgment is 6 procedurally proper regarding this issue or not because, as discussed below, the court 7 denies that aspect of Ms. Hanson’s motion. 8 C. Ms. Stauss was Safeco’s Apparent Agent 9 1. No Genuine Dispute of Material Fact Exists 10 The court finds that Ms. Stauss was Safeco’s apparent agent during the 11 investigation of Ms. Hanson’s insurance claim. A corporation can act only through its 12 agents. Mauch v. Kissling, 783 P.2d 601, 604 (Wash Ct. App 1989). When the 13 corporation’s agents act within the scope of their authority, their actions are the actions of 14 the corporation itself. Id. In addition to actual authority, a principal may be liable 15 because of the apparent authority of its agent. Id. A person acts with apparent authority 16 when a principal makes objective manifestations to a third party that lead the third party 17 to believe that the person is the agent of the principal. King v. Riveland, 886 P.2d 160, 18 165 (Wash. 1994). The manifestations must be sufficient to mislead a reasonable person. 19 Barnes v. Treece, 549 P.2d 1152, 1156 (Wash. Ct. App. 1976). Ordinarily, the question 20 of apparent authority is a factual determination to be made by the trier of fact, unless 21 there is no evidence presented raising a dispute of material fact. Mauch, 783 P.2d. at 22 605; see also Oregon Freeze Dry, Inc., 2006 WL 2707967, at *12. ORDER- 10 1 Safeco has not presented any evidence that creates a dispute of fact regarding Ms. 2 Stauss’ apparent agency. Safeco repeatedly made objective manifestations to Ms. 3 Hanson that led her to reasonably believe that Ms. Stauss was Safeco’s agent regarding 4 all aspects of her insurance claim. Safeco employee Jerry Faulkner specifically wrote 5 that Ms. Stauss was assigned “to assist in all aspects of [Ms. Hanson’s] claim.” (Hanson 6 Decl. Ex. B at 1.) Mr. Faulkner’s statement would lead a reasonable person to believe 7 that Ms. Stauss was Safeco’s agent with respect to “all aspects” of the insurance claim. 8 In addition, Mr. Faulkner and Safeco employee Charles Green both wrote to Ms. 9 Hanson’s attorney, “Eileen Stauss, attorney representing Safeco Insurance Company, and 10 you are continuing to work toward completing this investigation.” (Eversole Decl. Ex. 2 11 at 6; Eversole Decl. Ex. 8 at 38.) Mr. Faulkner and Mr. Green’s statement would lead a 12 reasonable person to believe two things: (1) Ms. Stauss was an attorney and agent of 13 Safeco, and (2) Ms. Stauss was working on Safeco’s behalf and as its agent in completing 14 the investigation of Ms. Hanson’s claim. Thus, Ms. Stauss was Safeco’s apparent agent 15 during the investigation of Ms. Hanson’s insurance claim. 16 2. Safeco’s Argument 17 Safeco argues that Ms. Stauss was not its agent, and instead was an independent 18 contractor hired only to perform an examination under oath. (Reps. at 7.) Safeco’s 19 argument, however, holds no weight regarding Ms. Stauss’ apparent agency. 20 First, Safeco appears to argue that if Ms. Stauss were an independent contractor 21 then she could not have been its apparent agent. (Id.) Unfortunately for Safeco, a person 22 may be both an independent contractor and an apparent agent of the principal. See Mohr ORDER- 11 1 v. Grantham, 262 P.3d 490, 498 (Wash. 2011) (“A finding of apparent agency can 2 subject a hospital to vicarious liability for the negligence of contractor physicians . . . .”); 3 see also Adamski v. Tacoma General Hospital, 579 P.2d 970, 977-78 (Wash. Ct. App. 4 1978). Ms. Stauss’ status as Safeco’s apparent agent depends solely upon Safeco’s 5 statements to Ms. Hanson. Thus, even if Ms. Stauss were an independent contractor for 6 Safeco, she would not be precluded from also being Safeco’s apparent agent. 7 Second, the allegedly limited scope of Ms. Stauss’ employment is irrelevant unless 8 it was expressed to Ms. Hanson. “[A]n insurance company will be estopped to deny that 9 a certain person is its agent or possesses the authority he assumes to exercise where the 10 insurance company knowingly causes or permits him so to act as to justify a third person 11 of ordinarily careful and prudent business habits to believe that he possesses the authority 12 exercised.” Pagni v. New York Life Ins. Co., 23 P.2d 6, 16 (Wash. 1933). The record 13 does not contain any correspondence between Safeco and Ms. Hanson that would give 14 Ms. Hanson notice of any limitations in Ms. Stauss’ authority to represent Safeco. A 15 person of ordinarily careful and prudent business habits would have believed that Ms. 16 Stauss possessed the authority to “assist in all aspects of [Ms. Hanson’s] claim.” (See 17 Hanson Decl. Ex. B at 1.) 18 Finally, Safeco’s argument is unsupported by the evidence in the record. Since 19 Ms. Hanson has met the burden of establishing the absence of a genuine issue of material 20 fact, the burden shifts to Safeco to designate specific facts demonstrating the existence of 21 genuine issues of material facts. Safeco did not set forth specific facts and merely 22 asserted that Ms. Stauss’ authority was, in fact, limited. Safeco failed to meet its burden, ORDER- 12 1 entitling Ms. Hanson to partial summary judgment on the issue of Ms. Stauss’ apparent 2 agency. 3 D. Ms. Stauss’ Receipt of the Fullwiler Estimate 4 1. The Parties Genuinely Dispute Ms. Stauss’ Receipt of the Fullwiler Estimate 5 The court denies summary judgment on the issue of Ms. Stauss’ receipt of the 6 Fullwiler estimate because Ms. Hanson and Safeco genuinely dispute material facts. Ms. 7 Hanson requests that the court find that Ms. Stauss received the Fullwiler estimate in an 8 August 20, 2012, letter. Ms. Hanson also requests that the court find that Ms. Stauss 9 received the Fullwiler estimate in a September 12, 2012, email. Safeco has provided 10 sufficient evidence to show the existence of a genuine factual dispute, so summary 11 judgment is improper on this issue. 12 First, Safeco has provided sufficient evidence that Ms. Stauss may not have 13 received the August, 20, 2012, letter containing the Fullwiler estimate. The parties do not 14 dispute that Ms. Stauss explicitly told Ms. Hanson’s attorney during a September 12, 15 2012, telephone conference that she had not received the August 20, 2012, letter. (See 16 Mot. at 3; Resp. at 6.) The September 12, 2012, email from Ms. Hanson’s attorney to 17 Ms. Stauss begins, “[t]hank you for speaking with me just now. It sounds like you have 18 not yet seen my August 20, 2012 letter.” (Eversole Decl. Ex. 6 at 2.) The evidence 19 shows the existence of a genuine dispute about Ms. Stauss’ receipt of the August 20, 20 2012, letter containing the Fullwiler estimate. 21 Second, Safeco has provided sufficient evidence that Ms. Stauss may not have 22 received the September 12, 2012, email containing the Fullwiler estimate. Ms. Hanson’s ORDER- 13 1 attorney sent the September 12, 2012 email to Ms. Stauss’ Liberty Mutual email address 2 (Eileen.Stauss@LibertyMutual.com). (Eversole Decl. ¶ 8.) The parties do not appear to 3 dispute that, at some point in time, Ms. Stauss stopped using her Liberty Mutual email 4 account and began exclusively using her Earthlink email account 5 (EileenStauss@earthlink.net). The exact date at which Ms. Stauss stopped using her 6 Liberty Mutual email account remains unclear. Safeco claims that Ms. Stauss stopped 7 using her Liberty Mutual email account at the expiration of her contract with the Law 8 Offices of Kelley Sweeney. (Resp. at 2, 6.) Ms. Stauss’ contract expired “the week of 9 September 11, 2012.” (Eversole Decl. ¶ 5.) The week of September 11, 2012, included 10 days both before and after September 12, 2012, the day Ms. Hanson’s attorney sent the 11 email. Thus, viewing the facts most favorably to Safeco, Ms. Stauss may have stopped 12 using her Liberty Mutual email account before September 12, 2012. 13 Ms. Stauss’ October 8, 2012, email to Ms. Hanson’s attorney (from her Earthlink 14 email account) also casts doubt on Ms. Stauss’ receipt the September 12, 2012, email. 15 (See Eversole Decl. Ex. 5.) In the October 8, 2012, email, Ms. Stauss requested that Ms. 16 Hanson’s attorney resend directly to her any “documents or letters” that were sent after 17 September 10, 2012. (Id. at 24.) One could reasonably infer from Ms. Stauss’ request 18 that she did not receive emails sent to her Liberty Mutual account after September 10, 19 2012. On the other hand, Ms. Hanson also switched mailing addresses the week of 20 September 11, 2012 (at the expiration of her contract). (Eversole Decl. ¶ 6.) Ms. Stauss’ 21 request does not refer to resending emails, but resending “documents and letters.” (See 22 Eversole Decl. Ex. 5.) One could reasonably infer that Ms. Stauss’ October 8, 2012, ORDER- 14 1 request extended only to physically mailed or faxed letters and provides no insight into 2 her email accessibility. Thus, the conclusions of reasonable fact finders may differ 3 regarding Ms. Stauss’ receipt of the September 12, 2012, email containing the Fullwiler 4 estimate. 5 When the evidence is considered in the light most favorable to the nonmoving 6 party, a genuine issue of material fact exists. Ms. Hanson and Safeco genuinely dispute 7 whether Ms. Stauss received the Fullwiler estimate. For this reason, the court denies this 8 aspect of Ms. Hanson’s motion for partial summary judgment. 9 10 2. Safeco’s Remaining Arguments The court notes that some of Safeco’s implied arguments and supportive evidence 11 are misleading. Safeco points out that in a September 28, 2012, letter, Ms. Hanson’s 12 attorney “acknowledges that his “multiple’ prior email attempts to 13 Eileen.Stauss@libertymutual.com had not been successful, and that he had received the 14 message in response that delivery to that email was ‘restricted.’” (Resp. at 2-3 (italics in 15 original).) In context, Safeco appears to use this statement to imply: (1) that Ms. Stauss’ 16 Liberty Mutual account was functionally incapable of receiving emails on September 12, 17 2012, and (2) that Ms. Hanson’s attorney had notice of the email switch prior to 18 September 12, 2012. 19 First, the record does not indicate that any attempts to email Ms. Stauss’ Liberty 20 Mutual email address prior to September 12, 2012, were unsuccessful. The functionality 21 of Ms. Stauss’ Liberty Mutual email account at some later date does not provide any 22 ORDER- 15 1 insight into its functionality on September 12, 2012. 5 In addition, the September 12, 2 2012, email was, in fact, located and recovered at Ms. Stauss’ Liberty Mutual email 3 account. (Eversole Decl. ¶ 8.) Thus, the record does not support Safeco’s suggestion that 4 Ms. Stauss’ Liberty Mutual email account was functionally incapable of receiving the 5 September 12, 2012, email. 6 Second, the record does not support Safeco’s suggestion that Ms. Hanson’s 7 attorney had notice, prior to September 12, 2012, that Ms. Stauss’ email address had 8 changed. Safeco asserts, “[Ms. Hanson’s attorney] appears to have been fully aware of 9 the new contact information for Ms. Stauss and emailed with Ms. Stauss at her new email 10 address regularly.” (Resp. at 6.) In the record, however, all correspondence between Ms. 11 Hanson’s attorney and Ms. Stauss’ Earthlink email (presumably the “new email” Safeco 12 refers to) occurred after September 12, 2012, the relevant date. (See Eversole Decl. Ex. 13 5.) Thus, the record does not support Safeco’s suggestion that Ms. Hanson’s attorney had 14 notice of the change in Ms. Stauss’ email address prior to September 12, 2012. 15 The court finds the foregoing aspects of Safeco’s response to Ms. Hanson’s 16 motion troubling because Safeco’s arguments seemed to stretch the record 17 uncomfortably. Nevertheless, Safeco has established a genuine issue of material fact 18 with respect to whether Ms. Stauss received the Fullwiler estimate. (See supra § III.D.1.) 19 Accordingly, as stated above, the court denies this portion of Ms. Hanson’s motion. The 20 21 5 The emails Ms. Hanson’s attorney attached were dated September 25, 2012, and 22 September 28, 2012, respectively. (Eversole Decl. Ex. 5.) ORDER- 16 1 court, however, cautions the parties to parse the record carefully when making arguments 2 to the court in future filings. 3 4 IV. CONCLUSION For the foregoing reasons, the court GRANTS in part and DENIES in part Ms. 5 Hanson’s motion for partial summary judgment (Dkt. # 16). 6 Dated this 30th day of July, 2014. 8 A 9 JAMES L. ROBART United States District Judge 7 10 11 12 13 14 15 16 17 18 19 20 21 22 ORDER- 17

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