Weidenhamer v. Expedia, Inc

Filing 27

ORDER denying dfts' 11 Motion to Dismiss; denying pltf's 19 Motion to continue the class certification deadline; granting in part and denying in part pltf's 23 Motion to compel by Judge Richard A Jones.(RS)

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HONORABLE RICHARD A. JONES 1 2 3 4 5 6 UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON AT SEATTLE 7 8 9 JEFFREY D. WEIDENHAMER, Plaintiff, 10 11 12 CASE NO. C14-1239RAJ v. ORDER EXPEDIA, INC., Defendant. 13 14 I. INTRODUCTION 15 This matter comes before the court on a motion to dismiss (Dkt. # 11) from 16 Defendant Expedia, Inc., along with Plaintiff’s motion to extend the class certification 17 deadline (Dkt. # 19) and Plaintiff’s motion to compel discovery (Dkt. # 23). For the 18 reasons stated herein, the court DENIES the motion to dismiss and the motion to extend 19 the class certification deadline. The court GRANTS in part and DENIES in part 20 Plaintiff’s motion to compel. Part III.B of this order includes specific orders as to the 21 parties’ discovery disputes, including an order with which Expedia must comply to avoid 22 sanctions. 23 24 25 26 27 28 ORDER – 1 1 2 3 4 II. BACKGROUND The court describes the facts as Plaintiff Jeffrey Weidenhamer alleges them in his complaint. In April 2014, he visited the Expedia website to purchase airfares for his family of four. He could not complete the purchases on the website. A pop-up window appeared with this message: 5 6 7 8 9 It looks like we have an issue with the site. We’re working to fix this as soon as possible. Here are some ways to find your perfect trip in the meantime: Download the Award-Winning Expedia App: Our app may be available even if the site is not. With it, you can book flights and hotels or check all your Expedia itineraries from anywhere. The app won the People’s Voice Webby Award and we think you’ll like it too. To say thank you for your patience, we’ll also give you 5% OFF YOUR APP PURCHASE with the code MOBILEGO. 10 Mr. Weidenhamer did as the pop-up window suggested. He downloaded the app to his 11 tablet computer and purchased four tickets. He did not receive a 5% discount. 12 Mr. Weidenhamer paid $398.30 for each of his tickets, for a total of $1593.20. 13 When the app displayed his fares for purchase, it advised him that the airline “may” 14 charge a fee for checked baggage. When he clicked on a hyperlink for “additional fees,” 15 Expedia informed him that for the airline he chose, there would be no charge for each 16 passenger’s first checked bag. When Mr. Weidenhamer arrived at the airport to take his 17 flights, the airline informed him that fees applied to his family’s first checked bags. Mr. 18 Weidenhamer and his family paid about $650 for their first checked bags. 19 In May 2014, Mr. Weidenhamer complained to Expedia. He demanded redress 20 including a credit equivalent to 5% of his family’s total airfare to account for the discount 21 he did not receive, changes to the Expedia website to correctly disclose when fares do not 22 include baggage fees along with documentation of those changes, and a credit for $650 to 23 account for the baggage fees that Expedia did not disclose. 24 Expedia refused all of Mr. Weidenhamer’s requests. It informed Mr. 25 Weidenhamer that the 5% discount it had promoted did not apply to multiple-ticket 26 purchases like the one he made. It said nothing about his requests for changes to the 27 website, documentation of those changes, or a credit to account for the baggage charges. ORDER – 2 28 1 Mr. Weidenhamer, who lives in Ohio, contacted that state’s Attorney General to 2 relay his complaints about Expedia. When the Attorney General contacted Expedia to 3 inquire about the dispute, Expedia chose to refund $79.66 (5% of the total that Mr. 4 Weidenhamer paid to Expedia) to Mr. Weidenhamer’s credit card. Expedia did nothing 5 to respond to Mr. Weidenhamer’s request for changes to the website, documentation of 6 the changes, or his request for a refund of the baggage fees he paid. 7 Mr. Weidenhamer sued Expedia, seeking not only damages on his own behalf, but 8 damages and injunctive relief on behalf of a nationwide class of Expedia customers. He 9 invoked Washington’s Consumer Protection Act (RCW Ch. 19.86, “CPA”), the 10 Washington Sellers of Travel Act (RCW Ch. 19.138, “WSTA”), and also claimed unjust 11 enrichment. He has not yet moved to certify a class. The court’s scheduling order 12 required him to do so by March 26, but the court extended that deadline until April 16 to 13 give it additional time to rule on the pending motions. 14 Expedia has asked to dismiss Mr. Weidenhamer’s claims to the extent they focus 15 on the 5% discount. According to Expedia, its refund of 5% of Mr. Weidenhamer’s 16 airfare means that there is no “Case” or “Controversy” within the meaning of Article III, 17 Section 2 of the United States Constitution, and that the court therefore lacks subject 18 matter jurisdiction. Expedia contends that even if the court has subject matter 19 jurisdiction, Mr. Weidenhamer has not stated any claim based on the denial of the 5% 20 discount because he has suffered no injury. It also asserts that the complaint establishes 21 that its 5% refund was an accord and satisfaction. Expedia refers to the aspects of Mr. 22 Weidenhamer’s suit concerning the 5% discount as the “app claim,” and the court will 23 follow its lead. The motion to dismiss does not target any other aspect of this lawsuit. 24 While the motion to dismiss was pending, Mr. Weidenhamer filed a motion 25 requesting that the court continue by 90 days the deadline for filing a motion to certify a 26 class. A few days later, he filed a motion to compel discovery responses, using the joint 27 motion procedure described at Local Rules W.D. Wash. LCR 37(a)(2). 28 ORDER – 3 The court now considers all three motions. 1 III. ANALYSIS 2 3 A. Expedia’s Motion to Dismiss 4 Expedia invokes Fed. R. Civ. P. 12(b)(1), which permits a court to dismiss a claim 5 for lack of subject matter jurisdiction, and Fed. R. Civ. P. 12(b)(6), which permits a court 6 to dismiss a complaint for failure to state a claim. Rule 12(b)(6) requires the court to 7 assume the truth of the complaint’s factual allegations and credit all reasonable inferences 8 arising from those allegations. Sanders v. Brown, 504 F.3d 903, 910 (9th Cir. 2007). 9 The plaintiff must marshal factual allegations that “state a claim to relief that is plausible 10 on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 568 (2007). If the plaintiff 11 succeeds, the complaint avoids dismissal if there is “any set of facts consistent with the 12 allegations in the complaint” that would entitle the plaintiff to relief. Id. at 563; Ashcroft 13 v. Iqbal, 556 U.S. 662, 679 (2009) (“When there are well-pleaded factual allegations, a 14 court should assume their veracity and then determine whether they plausibly give rise to 15 an entitlement to relief.”). The court typically cannot consider evidence beyond the four 16 corners of the complaint, although it may rely on a document to which the complaint 17 refers if the document is central to the party’s claims and its authenticity is not in 18 question. Marder v. Lopez, 450 F.3d 445, 448 (9th Cir. 2006). The court may also 19 consider evidence subject to judicial notice. United States v. Ritchie, 342 F.3d 903, 908 20 (9th Cir. 2003). 21 Unlike a Rule 12(b)(6) motion, a party invoking Rule 12(b)(1) to challenge subject 22 matter jurisdiction may bring a “factual” attack, one that relies on evidence outside the 23 pleadings and requires the court to resolve factual disputes. Safe Air for Everyone v. 24 Meyer, 373 F.3d 1035, 1039 (9th Cir. 2004). In a “facial” jurisdictional attack, by 25 contrast, “the challenger asserts that the allegations contained in a complaint are 26 insufficient on their face to invoke federal jurisdiction.” Id. Expedia contends that its 27 attack is both facial and factual, Def.’s Mot. (Dkt. # 11) at 5 n.4, but it does not explain 28 ORDER – 4 1 that contention. Expedia has introduced no evidence to support its Rule 12(b)(1) motion 2 and it points to no facts other than those Mr. Weidenhamer alleged in his complaint. The 3 court construes Expedia’s motion as a facial attack. The court accordingly analyzes 4 subject matter jurisdiction by accepting as true the well-pleaded allegations of the 5 complaint. Mendia v. Garcia, 768 F.3d 1009, 1012 (9th Cir. 2014). 6 1. Article III Standing 7 Article III requires a plaintiff suing in federal court to have suffered (or to 8 imminently face suffering) an injury that is “concrete, particularized, and actual or 9 imminent; fairly traceable to the challenged action; and redressable by a favorable 10 ruling.” Monsanto Co. v. Geertson Seed Farms, 561 U.S. 139, 149 (2010). 11 Mr. Weidenhamer alleges more than one concrete injury. Confronted with a 12 website that would not allow him to make airfare purchases, he accepted Expedia’s 13 representations (via the pop-up window) that if he downloaded the Expedia app, he could 14 not only complete his purchases, he would receive a 5% discount. He did not receive the 15 discount. Because of that, he expended time attempting to wheedle a credit out of 16 Expedia. When he met with no success, he expended more time complaining to the 17 Attorney General of Ohio. Washington courts recognize that an “injury” for purposes of 18 the CPA is distinct from “damages.” Panag v. Farmers Ins. Co. of Wash., 204 P.3d 885, 19 899 (Wash. 2009). One such injury is a “pecuniary loss occasioned by inconvenience,” 20 which is a CPA violation even if the damages associated with that injury are 21 “unquantifiable.” Id. at 899-900. Although there is almost no precedent addressing the 22 WSTA, the court has no reason to expect Washington courts would reach a different 23 result in interpreting that statute. Compare RCW 19.86.090 (establishing private right of 24 action for CPA violations) with RCW 19.138.280 (establishing private right of action for 25 WSTA claim). Expedia focuses solely on the pecuniary loss associated with Mr. 26 Weidenhamer’s loss of the 5% discount, contending that its refund (which came weeks or 27 28 ORDER – 5 1 months later) undoes that loss. Expedia does not mention Mr. Weidenhamer’s loss of 2 time, and it is plausible to infer that that loss is associated with a pecuniary loss. 3 Expedia also does not acknowledge that an injury arises where a plaintiff is 4 temporarily deprived of money owing to him. That suffices as a CPA injury. Sorrel v. 5 Eagle Healthcare, 38 P.3d 1024, 1029 (Wash. Ct. App. 2002) (finding a CPA injury 6 where “plaintiff is deprived of the use of his property as a result of an unfair or deceptive 7 act or practice”). Expedia has given the court no reason to doubt that it is an injury for 8 purposes of the WSTA and for purposes of an unjust enrichment claim. 9 Although the court has described Mr. Weidenhamer’s injuries through the lens of 10 the CPA, they are Article III injuries as well. As Expedia observes, an injury that state 11 law recognizes is not necessarily an Article III injury. Lee v. Amer. Nat’l Ins. Co., 260 12 F.3d 997, 1001-02 (9th Cir. 2001) (“[A] plaintiff whose cause of action is perfectly viable 13 in state court under state law may nonetheless be foreclosed from litigating the same 14 cause of action in federal court, if he cannot demonstrate the requisite injury.”). Mr. 15 Weidenhamer’s injuries qualify. The time a plaintiff loses in responding to a defendant’s 16 wrongdoing is an Article III injury. Walker v. City of Lakewood, 272 F.3d 1114, 1124-25 17 (9th Cir. 2001). 18 The court concludes that Article III also recognizes temporary deprivations of 19 money as injuries. A “full” refund is not “full” compensation unless it comes with 20 compensation for the lost time value of the money. In this case, the lost time value of 21 Mr. Weidenhamer’s $80 overcharge is very little, to be sure. Assuming that Expedia 22 deprived him of $80 for two months and the applicable interest rate is 10%, he lost $1.33. 23 At 1% interest, he lost just 13 cents. That is very little, to be sure, but the court is aware 24 of no appellate authority excluding tiny monetary injuries from the scope of Article III. 25 Perhaps Article III places a minimum on a purely monetary injury, but the court does not 26 believe Mr. Weidenhamer’s complaint asserts an injury below that minimum. See 27 Ingraham v. Wright, 430 U.S. 651, 674 (1977) (noting, in case involving non-financial 28 ORDER – 6 1 injury, that “[t]here is, of course, a de minimis level of imposition with which the 2 Constitution is not concerned”). Expedia is not alone in its view that some monetary injuries are too small to be 3 4 remedied in federal court. Representative of courts who have adopted that viewpoint is 5 the decision in Becker v. Skype Inc., No. 5:12-CV-06477-EJD, 2014 U.S. Dist. LEXIS 6 17583, at *8-9 (N.D. Cal. Feb. 10, 2014) where the court considered a consumer who was 7 deprived of a refund of $18 for six days, a harm “in the range of 1.5-3.55 cents.” The 8 court found the “de minimus amount alleged lost . . . inadequate to establish Article III 9 standing . . . .” Id. at *9. This court is no more eager than any other district court to 10 resolve claims over pennies. 1 But absent direction from the Supreme Court or the Ninth 11 Circuit, the court declines to read a dollar limit into Article III. See Sprint 12 Communications Co. v. APCC Servs., Inc., 544 U.S. 269, 289 (2008) (suggesting, in 13 dicta, that injury of “only a dollar or two” would satisfy Article III). 14 Expedia’s focus on its refund also gives short shrift to the third injury apparent on 15 the face of Mr. Weidenhamer’s complaint. When confronted with a website that was not 16 serving its intended purpose (facilitating the purchase of airfare), he relied on a pop-up 17 window offering a 5% discount as an inducement to download an app that permitted him 18 to complete the transaction. As he points out, he might have decided, when confronted 19 with the malfunctioning website, to use one of Expedia’s competitors to purchase airfare. 20 But he did not, at least in part because of the discount offer. Thus, Mr. Weidenhamer 21 paid Expedia nearly $1600 for airfare he might have purchased from another site. That 22 injury is no different than the injury inherent in virtually every consumer false advertising 23 claim, whether brought via the CPA, WSTA, or another statute. See, e.g., Reid v. 24 Johnson & Johnson, No. 12-56726, 2015 U.S. App. LEXIS 4025, at *10 (9th Cir. Mar. 25 13, 2015) (noting that a false advertising plaintiff satisfies Article III by showing that, by 26 1 27 Of course, an injury of “only” pennies to a single plaintiff is potentially a significant boon for a defendant who can repeat the practices that inflicted that injury on hundreds of thousands of people nationwide. 28 ORDER – 7 1 relying on a misrepresentation, she “paid more for a product than [she] otherwise would 2 have paid, or bought it when [she] otherwise would not have done so.”) (citation 3 omitted); Mazza v. Am. Honda Motor Co., 666 F.3d 581, 595 (9th Cir. 2012) (same). 4 The same reasoning demonstrates Mr. Weidenhamer’s standing to seek injunctive 5 relief as to the app claim. Expedia contends that Mr. Weidenhamer now knows about the 6 deceptive pop-up window, so there is no plausible allegation that he will be fooled if he 7 encounters it in the future. The court rejects Expedia’s Catch-22 defense, which would 8 make federal courts powerless to enjoin false advertising, at least when a duped consumer 9 points it out. In Expedia’s view, it can falsely advertise a discount, induce a plaintiff like 10 Mr. Weidenhamer to make purchases, and continue to ensnare future customers without 11 fear of an injunction because that plaintiff has learned his lesson. The court agrees with 12 the court in Ries v. Ariz. Beverages USA LLC, 287 F.R.D. 523, 533 (N.D. Cal. 2012), 13 which confronted a similar argument from a beverage manufacturer whose bottle labels 14 contained false statements about the bottles’ content. As the Ries court explained, “the 15 fact that [plaintiffs] discovered the supposed deception some years ago does not render 16 the advertising any more truthful.” Id. Imagine that Mr. Weidenhamer purchases air 17 travel from Expedia in the future, and confronts the same deceptive pop-up ad. He is 18 entitled to rely on the statements made in that ad, even if he previously learned that some 19 of those statements were false or deceptive. See id. (“Should plaintiffs encounter the 20 [false statement on defendant’s bottles] at the grocery store today, they could not rely on 21 that representation with any confidence.”). The notion that only a clueless consumer can 22 establish Article III standing to redress false advertising is unsupportable. See id. 23 (“[W]ere the Court to accept the suggestion that plaintiffs’ mere recognition of the 24 alleged deception operates to defeat standing for an injunction, then injunctive relief 25 would never be available in false advertising cases, a wholly unrealistic result.”). 26 The foregoing discussion presupposes that Mr. Weidenhamer will continue to be 27 an Expedia customer. A false advertising plaintiff who does not intend to purchase from 28 ORDER – 8 1 the defendant in the future cannot seek injunctive relief. Ries, 287 F.R.D. at 533. 2 Expedia mistakenly contends that there are no allegations about Mr. Weidenhamer’s 3 intent to book travel with Expedia in the future. The complaint includes allegations that 4 Mr. Weidenhamer hoped to remain an Expedia customer, and his request for a 5% 5 “credit” rather than a refund also indicates an intent to purchase from Expedia in the 6 future. Compl. ¶ 32. The court rules that Mr. Weidenhamer’s “app claim” plausibly alleges at least 7 8 three injuries for purposes of Article III. 2 The court has subject matter jurisdiction. 2. 9 Rule 12(b)(6) The court now moves from Expedia’s challenge to subject matter jurisdiction to its 10 11 Rule 12(b)(6) motion. Its contention that Mr. Weidenhamer has failed to state a claim 12 merely recycles its jurisdictional arguments. It contends that Mr. Weidenhamer has not 13 pleaded an injury (within the meaning of the CPA, the WSTA, and unjust enrichment 14 law) for the same reasons that he failed to satisfy Article III. As to the CPA and WSTA, 15 those arguments are no more successful than they were as challenges to the existence of 16 an Article III injury. As to unjust enrichment, the situation is slightly different. As to 17 Mr. Weidenhamer’s lost time, Expedia has not been enriched. As to the money Expedia 18 refunded, Mr. Weidenhamer cannot claim it was unjustly enriched when it has already 19 refunded the only “enrichment” it seized from him. Nonetheless, Mr. Weidenhamer has 20 adequately pleaded unjust enrichment in two ways. First, for the same reasons that Mr. 21 Weidenhamer was injured by the temporary deprivation of $80, Expedia was enriched by 22 temporarily holding that money. Second, to the extent that Mr. Weidenhamer would 23 24 25 26 27 28 2 Expedia argued for the first time in its reply brief that Mr. Weidenhamer cannot establish causation for purposes of Article III because he was aware as he purchased the airfares that the app was not reducing his purchase price by 5%, but he purchased the fares anyway. The court disagrees. The complaint plausibly alleges that Mr. Weidenhamer believed he would ultimately receive the 5% discount. Compl. ¶ 29 (“[Expedia] did not provide the expected 5% airfare discount during or immediately following Plaintiff’s airfare purchase.”) ORDER – 9 1 have made his purchase from a competitor but for Expedia’s deception, Expedia has been 2 unjustly enriched by the full amount of his purchase. 3 Expedia’s sole remaining Rule 12(b)(6) challenge is not an attack on the 4 sufficiency of his complaint, but rather an assertion that the allegations of his complaint 5 establish the affirmative defense of accord and satisfaction. See Rivera v. Peri & Sons 6 Farms, Inc., 735 F.3d 892, 902 (9th Cir. 2013) (“When an affirmative defense is obvious 7 on the face of a complaint, . . . a defendant can raise that defense in a motion to 8 dismiss.”). Mr. Weidenhamer’s complaint, however, does not establish an accord and 9 satisfaction. Among the elements of accord and satisfaction is an “intention on the part 10 of both parties to create an accord and satisfaction . . . .” U.S. Bank Nat’l Ass’n v. 11 Whitney, 81 P.3d 135, 142 (Wash. Ct. App. 2003). That occurs only when “the creditor 12 cannot fail to understand that the money is tendered on the condition that its acceptance 13 constitutes satisfaction.” Id. The court could grant Expedia’s motion only if the sole 14 plausible inference to draw from the complaint was that both Mr. Weidenhamer and 15 Expedia understood that a refund would constitute full satisfaction of his claim. That is 16 not the case here, where it is plausible to conclude that Mr. Weidenhamer did not 17 understand a refund to constitute satisfaction of his claim. 18 B. 19 Mr. Weidenhamer’s Motion to Compel. The motion to compel concerns Expedia’s responses to 4 interrogatories and 17 20 requests for production of documents (“RFPs”). Expedia responded to Mr. 21 Weidenhamer’s discovery requests with boilerplate objections. The record before the 22 court contains only a truncated version of those objections, but the following is a 23 representative example: 24 Interrogatory No. 2: 25 Identify each person who answered, participated in answering, or provided information for these Interrogatories. 26 27 28 ORDER – 10 1 Response to Interrogatory No. 2: 4 Expedia objects to this Interrogatory under General Objections 1 [prematurity], 2 [limitations on discovery], 3 [relevance and scope], 4 [proportionality], 5 [undue complexity], 6 [privilege], 7 [third party privacy rights], 8 [proprietary information and trade secrets], 9 [business activities outside the U.S.], 10 [possession, custody, and control], and 11 [information in Plaintiff’s possession or otherwise available]. 5 Bugaighis Decl. (Dkt. # 24), Ex. B. The bracketed language is Expedia’s, not the court’s. 6 The court can only guess at the content of the actual “General Objections.” They are 7 apparently contained in nine pages of prefatory material included in Expedia’s initial 8 interrogatory responses, which are not in the record. Id. (“Expedia incorporates by 9 reference its General Objections to Plaintiff’s Interrogatories, as well as its Objections to 2 3 10 Specific Definitions, Objections to Specific Instructions, and Objections to Relevant 11 Time Period, set forth at pages 1 through 9 of Expedia, Inc.’s Objections and Answers to 12 Plaintiff’s First Set of Interrogatories . . . .”). No complete version of Expedia’s 13 responses to Mr. Weidenhamer’s RFPs is in the record, but the excerpts in his motion 14 show that Expedia took the same approach in responding to them. For example, an RFP 15 for “All Documents Concerning the steps You took to determine plaintiff’s airfare was 16 available for purchase” resulted in a response that began as follows: 17 19 Expedia objects to this Request under General Objections 1 [prematurity], 2 [limitations on discovery], 3 [relevance and scope], 4 [proportionality], 5 [undue complexity], 6 [privilege], and 8 [proprietary information and trade secrets]. 20 Expedia’s responses are obstructionist, dilatory, and, in too many instances, facially false. 21 What “privilege” pertains to the steps Expedia took to confirm the availability of Mr. 22 Weidenhamer’s airfare? How is the identity of the people who helped prepare Expedia’s 23 interrogatory responses a “trade secret” or “propriety information”? 18 24 There were perhaps valid objections Expedia might have made to some of the 25 discovery requests. Perhaps Expedia even made some valid objections. The court can 26 only guess, in part because Expedia’s initial responses are not in the record, and in part 27 because any valid objections are buried in the obstructionist muck of Expedia’s “General 28 ORDER – 11 1 Objections.” It is for the latter reason that the motion before the court contains the 2 following sentence 21 times, once for each request at issue: “Expedia’s incorporation of 3 general objections make [sic] it impossible for Plaintiff to determine if Expedia is 4 withholding responsive documents based on this objection.” Putting aside that Mr. 5 Weidenhamer made the same statement even as to Expedia’s responses to his 6 interrogatories (which did not require Expedia to produce documents), the court agrees 7 with him. 8 Expedia’s “General Objections” serve no legitimate purpose. Rule 34 of the 9 Federal Rules of Civil Procedure dictates a party’s responsibility in responding to an 10 RFP; Rule 33 applies to interrogatories. Neither rule is ambiguous as to a responding 11 party’s obligation when objecting. A party must respond to an RFP by either “stat[ing] 12 that inspection and related activities [(including production of documents)] will be 13 permitted as requested or state an objection to the request, including the reasons.” Fed. 14 R. Civ. P. 34(b)(2)(B). Moreover, an “objection to part of a request must specify the part 15 and permit inspection of the rest.” Fed. R. Civ. P. 34(b)(2)(C). A party must answer an 16 interrogatory “to the extent it is not objected to,” Fed. R. Civ. P. 33(b)(3), and “[t]he 17 grounds for objecting . . . must be stated with specificity,” Fed. R. Civ. P. 33(b)(4). 18 Expedia’s “General Objections” flout those duties. They are a laundry list of objections 19 devoid of any explanation of how each objection applies to the request to which it is 20 allegedly responsive. They give a person reading them no basis to determine where its 21 objections end and its responses begin. They give a person reading them no basis to 22 begin a discussion about whether Expedia has made a reasonable effort to identify 23 responsive information or documents. Expedia’s General Objections, rewritten to avoid 24 tedium, are as follows: “Here is a list of objections, some of which have no apparent 25 application to your request. As to both our objections that are facially inapplicable and 26 the objections that might actually apply to your request, we refuse to explain how they 27 apply. Moreover, we refuse to tell you what information (or documents) we have 28 ORDER – 12 1 withheld based on these objections.” Expedia would have the court believe that this is an 2 appropriate way to respond to discovery requests. Expedia does not persuade the court. The court rules as follows: Using “General Objections” in the manner that Expedia 3 4 used them in this case is a per se violation of the Federal Rules of Civil Procedure. It is 5 per se sanctionable. It is bad faith, it is contrary to the principles of civility that the court 6 expects from parties who appear before it, and it is contrary to the spirit of the Federal 7 Rules of Civil Procedure, which are intended to promote discovery, not obstruction. This 8 order will address the parties’ disputes over Expedia’s responses to Mr. Weidenhamer’s 9 initial discovery requests. To the extent there have been responses to subsequent sets of 10 discovery requests in which Expedia used the same approach that it employed in the 11 requests before the court, Expedia has 14 days from the date of this order to withdraw 12 those responses and issue new responses. As to any responses that Expedia revises in 13 accordance with this order and as to any responses that Expedia has yet to issue, the court 14 will sanction Expedia a minimum of $1000 for each day that it relies upon its General 15 Objections (or their substantial equivalent) in the manner the court has described in this 16 order. 17 The court now moves away from Expedia’s initial responses to Mr. 18 Weidenhamer’s discovery requests and considers the state of Expedia’s responses as of 19 the date Mr. Weidenhamer filed his motion. The parties have had at least some 20 discussion about every request at issue. In many cases, those discussions led Expedia to 21 produce more documents, offer more information, and explain (at least in part) its basis 22 for continued objection. In other words, after initially obstructing discovery, Expedia 23 began to engage in the good faith process that the Federal Rules require. The motion 24 reflects that Mr. Weidenhamer too often abandoned his duty to resolve disputes over 25 discovery requests without court intervention. As to some requests, the record reflects 26 either that he did not satisfy his duty to meet and confer or that he provided inadequate 27 evidence that he satisfied that duty. As to many requests, Mr. Weidenhamer’s motion 28 ORDER – 13 1 gives the court no basis to understand whether he has any objection (other than his 2 objection to Expedia’s General Objections) to the current state of Expedia’s response to 3 his requests. 4 The court rules as follows: 5 1) Expedia’s “General Objections,” stated in response to the 21 discovery 6 requests before the court, are void. Mr. Weidenhamer shall treat the General 7 Objections as if they had not been made, and the court will give them no effect. 8 2) The court declines to award any other relief as to most of the requests at issue. 9 As to these requests, the court does not conclude that Expedia’s responses are 10 adequate. It merely concludes that Mr. Weidenhamer has not demonstrated 11 any specific inadequacy or given the court a basis, at this time, to conclude that 12 the response is incomplete. As to these requests, the court rules that the 13 responses Expedia stated in the joint motion (which are in many cases different 14 or more expansive than the responses it provided to the actual discovery 15 requests at issue), are sufficient to convince the court not to order additional 16 responses. In many instances, the court reaches that conclusion because it is 17 convinced that Mr. Weidenhamer has not meaningfully conferred with Expedia 18 even though Expedia has stated a legitimate objection to the requests. Expedia 19 must judge for itself, now that its General Objections have been stricken, 20 whether its responses comply with its discovery obligations. This ruling 21 applies to the following requests: Interrogatories Nos. 2, 3, 4, and 5; RFPs Nos. 22 5, 6, 10, 11, 12, 14, 15, 16, 17, 18, and 19. 23 3) As to RFPs Nos. 7, 8, 13, 20, and 21, Expedia shall prepare new responses. 24 Those responses shall state with particularity its objections to the request and 25 reveal, with reasonable specificity, the extent to which Expedia is withholding 26 responsive documents based on those objections. 27 28 ORDER – 14 4) As to RFP No. 9, Expedia shall either produce organizational charts identifying 1 2 the five persons that Mr. Weidenhamer identified in the joint motion or it shall 3 declare that it has no organizational charts as to one or more of those persons. The court declines to award sanctions at this time in part because no party 4 5 requested them, and in part because Mr. Weidenhamer’s approach to resolving these 6 discovery disputes leaves much to be desired. The parties should expect sanctions if 7 future motions reflect the same approach they took in this motion. The court has already 8 explained that it will award monetary sanctions if Expedia continues to rely on its 9 “General Objections” or anything resembling them. 10 11 C. Mr. Weidenhamer’s Motion to Extend the Class Certification Deadline The sole basis for Mr. Weidenhamer’s request for a 90-day delay in filing his class 12 certification motion is that Expedia’s discovery responses were inadequate. The court 13 largely disagrees. Although Expedia’s initial responses were inadequate, Mr. 14 Weidenhamer has failed, except in a few instances, to convince the court that they were 15 inadequate by the time he filed his motion to compel. Putting that aside, Mr. 16 Weidenhamer has not explained why Expedia’s inadequate responses will limit his ability 17 to move for class certification. Whatever deficiencies remain in Expedia’s responses, the 18 court has no basis to conclude that those deficiencies will limit Mr. Weidenhamer as he 19 attempts to certify a class. IV. CONCLUSION 20 21 For the reasons stated above, the court DENIES Defendants’ motion to dismiss 22 (Dkt. # 11), DENIES Plaintiff’s motion to continue the class certification deadline (Dkt. 23 # 19), and GRANTS in part and DENIES in part Plaintiff’s motion to compel (Dkt. # 23). 24 DATED this 23rd day of March, 2015. A 25 26 The Honorable Richard A. Jones United States District Court Judge 27 28 ORDER – 15

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