Fertel-Rust, Mary v. UWM Golda Meir Library et al

Filing 9

Supplement to 1 Complaint, filed by Mary M. Koegel Fertel-Rust (jas),(ps)

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Milwauk", WI 53233-2385 w0 ~~ \\ ~~ Q;'C\\~\\ f~ II 0° «. 1lC..J I- o~ 13~ f LL . , (;-t-~ ~"\-. §~~..=::::,,- Z ;:l I -=or_ _ - PITNEY 8OWF5 $ 00.590 021M 0004261480 JUL 05 2011 MAILED FROM ZIP CODE 53202 Ms. Mary Fertel Rust PO Box 1123 Milwaukee, WI 53201 £.·At·"Z_\~\<as\ S'3'a ~ \ HllIllll \t 1111"1'1111111111111"1111'11,111. 11.111111111'111111 R MILWAUKEE I'lIBLlL L1BIUI\Y Paula A. Kiely Director June 30, 2011 Ms. Mary Fertel Rust PO Box 1123 Milwaukee, WI 53201 Dear Ms. Fertel Rust: Enclosed are the responsive records to your open records request made to me by phone on June 15, 2011, asking for the Milwaukee Public Library letters and email correspondence regarding your library ban and ban appeal meeting. I have enclosed copies of letters mailed to you in May and June and email correspondence dated June 7-9 related to your ban appeal meeting. I understand that Deputy Director Joan Johnson discussed with you in a phone conversation on June 9, 2011 that your ban appeal meeting would not be rescheduled. I will consider this records request closed. a-u e Paula A. Kiely Director Enclosures 814 W. Wisconsin Avcnuc, Milwaukcc, WI 53233 i (414) 286-3020 I Fax (414) 286-2794 I www.mpl.org R MILWAUKEE PUBLIC LIBRARY Central Librmy June 10,2011 Ms. Mary Fertel Rust PO Box 1123 Milwaukee, WI 53201 Dear Ms. Fertel Rust: The Milwaukee Public Library strives to offer its customers an atmosphere which is conducive to reading, learning and gathering information. In a letter dated May 11, 2011, you were informed that you are banned from all Milwaukee Public Libraries until August 10,2011. At your request, a ban appeal meeting was scheduled with you and library staff on June 6, 2011. On June 5, you called the library and left a voice message that you would not attend the June 6 meeting. Subsequently you called on June 8 to request that another ban appeal meeting be scheduled. After review of the procedure MPL - Library Patron Ban Appeal Process For Bans ofLess Than Six Months, Deputy Director Joan Johnson denied your appeal request because the request had to be made within fifteen days of the date of the banning letter issued to you which was May 11, 2011. This is library policy and the Director, Paula Kiely supports this decision. You will be welcome to use any Milwaukee Public Library after August 10,2011, and you will be expected to follow the Code of Conduct Policy. Additional violations may result in progressively longer bans. Any entry onto Milwaukee Public Library property before then will be considered trespassing, and the police will be called. If you have questions regarding this matter, please call the Library Security Manager at 286-8719. Sincerely, ~o~~ Deputy Director C: Michael Weber, Library Security Manager Christine Arkenberg, Public Services Area Manager 814 W. Wisconsin Ave. • Milwaukee, WI 53233 • 414-286-3000 Page 1 of2 Sura, Crystal 'From: Weber,Michael Sent: Wednesday, June 08, 2011 4:46 PM To: Lauber, Dawn; Johnson, Joan; Sura, Crystal; Arkenberg, Christine SUbject: RE: Mary Fertl Rust I also support your decision. We cannot let patrons continue to schedule appeals and make the needed adjustments in our schedules and have them cancel and ask for another date. That Monday I came in early in order to participate in the appeal only to find that it was cancelled. I close on Monday's, so I had a long day. I do not want to make that a habit. I support changing the procedure to reflect one scheduled appeal. Thanks, Michael Weber ._------_._---------- -------_._--------------------­ From: Lauber, Dawn Sent: Wednesday, June 08, 2011 3:47 PM To: Johnson, Joan; Sura, Crystal; Arkenberg, Christine; Weber, Michael Subject: RE: Mary Fertl Rust I support your decision. From: Johnson, Joan Sent: Wednesday, June 08, 2011 3:40 PM To: Johnson, Joan; Sura, Crystal; Arkenberg, Christine; Weber, Michael; Lauber, Dawn Subject: RE: Mary Fertl Rust P.S.-I forgot to say that your thoughts, input, other suggestions are welcome. I won't try to call her until closer to 5 p.m. or tomorrow morning. ---_._._---_._----_.._----_ ....--_._.... __._._...__.._.._. __._-._._ __._ _--_ _... __...._--_ .. .. .. -. _ .._..... .. From: Johnson, Joan Sent: Wednesday, June 08, 2011 3:39 PM To: Sura, Crystal; Arkenberg, Christine; Weber, Michael; Lauber, Dawn Cc: Johnson, Joan Subject: RE: Mary Fertl Rust All, I just reviewed the policy and unfortunately, nothing in it addresses what happens if an appeal hearing that has been scheduled is cancelled by the patron. We don't state either way that the patron also waives the right to any further consideration for an appeal. I think we need to revise the policy to this affect. At this point, her request is outside the 15 day time frame, and I'm likely to deny the request on that basis. Also, in reviewing the policy, I was reminded that all requests for appeals on bans longer than one month are to be in writing and "shall state the ground or grounds upon which the person aggrieved contends that the decision should be modified or reversed." I don't recall that she provided that information in her original request I will call her to let her know that her request is denied because we are beyond the 15-day time frame and that she needs to honor her ban which ends on :--:---:. (Crystal-would you please let me know what that date is?) Thanks, Joan From: Sura, Crystal Sent: Wednesday, June 08, 2011 3:18 PM To: Johnson, Joan Cc: Arkenberg, Christine; Weber, Michael; Sura, Crystal 6/15/2011 Page 1 of 1 Sura, Crystal : from: Arkenberg, Christine Sent: Wednesday, June 08, 2011 3:49 PM To: Johnson, Joan; Sura, Crystal; Weber, Michael; Lauber, Dawn Subject: RE: Mary Fertl Rust As Mary didn't state any specific reason for cancelling the appointment in her phone call, other than that she didn't want to waste anyone's time, there was no expectation of rescheduling the appointment. She was resigned to the ban then and I think that the library is justified in not rescheduling. The other points are really good too- there should be a few revisions. From: Johnson, Joan Sent: Wednesday, June 08, 2011 3:40 PM To: Johnson, Joan; Sura, Crystal; Arkenberg, Christine; Weber, Michael; Lauber, Dawn Subject: RE: Mary Fertl Rust P.8.-1 forgot to say that your thoughts, input, other suggestions are welcome. I won't try to call her until closer to 5 p.m. or tomorrow morning. _----------.---.---.-._.. _--_._--­ . From: Johnson, Joan Sent: Wednesday, June 08, 2011 3:39 PM To: Sura, Crystal; Arkenberg, Christine; Weber, Michael; Lauber, Dawn Cc:Johnson, Joan Subject: RE: Mary Fertl Rust All, I just reviewed the policy and unfortunately, nothing in it addresses what happens if an appeal hearing that has been scheduled is cancelled by the patron. We don't state either way that the patron also waives the right to any further consideration for an appeal. I think we need to revise the policy to this affect. At this point, her request is outside the 15 day time frame, and "m likely to deny the request on that basis. Also, in reviewing the policy, I was reminded that all requests for appeals on bans longer than one month are to be in writing and "shall state the ground or grounds upon which the person aggrieved contends that the decision should be modified or reversed." I don't recall that she provided that information in her original request. I will call her to let her know that her request is denied because we are beyond the 15-day time frame and that she needs to honor her ban which ends on _ _ _ _ _ _ _ _ _ _ . (Crystal-would you please let me know what that date is?) Thanks, Joan From: Sura, Crystal Sent: Wednesday, June 08,2011 3:18 PM To: Johnson, Joan Cc: Arkenberg, Christine; Weber, Michael; Sura, Crystal Subject: Mary Fertl Rust Mary Fertel Rust called June 8, 2011 3:00 p.m. Mary explained that she though she was going out of town for awhile and that is why she cancelled the ban appeal meeting scheduled for Monday June 6. She is staying in Milwaukee and therefore asked that she be allowed another ban appeal meeting, After a brief discussion with Joan, it was decided that Joan will review mpl policy and call Mary back and this was conveyed to Mary. Mary can be reached at Village Inn 344-7500 room 201. Mary said if she is not there to take the call, she will call MPL administration on Friday June 8. She added that if an appeal meeting could be offered a letter can be sent to her at P.O. Box 1123, Milwaukee, WI 53201 (through July), Crystal Sura MPL Administrative Services (414) 286·3021 6/1 5/2011 Page 1 of 1 Sura, Crystal ----------------------_. iFrom: Wednesday, June 08, 2011 3:47 PM To: .. Lauber, Dawn Sent: __ _ - - - - - - - _ . _ - - - - - - - - - - ­ Johnson, Joan; Sura, Crystal; Arkenberg, Christine; Weber, Michael Subject: RE: Mary Fertl Rust support your decision. From: Johnson, Joan Sent: Wednesday, June 08, 2011 3:40 PM To: Johnson, Joan; Sura, Crystal; Arkenberg, Christine; Weber, Michael; Lauber, Dawn Subject: RE: Mary Fertl Rust P.S,-I forgot to say that your thoughts, input, other suggestions are welcome, I won't try to call her until closer to 5 p.m, or tomorrow morning. From: Johnson, Joan Sent: Wednesday, June 08, 2011 3:39 PM To: Sura, Crystal; ArkenberQ, Christine; Weber, Michael; Lauber, Dawn Cc:Johnson, Joan Subject: RE: Mary Fertl Rust All, I just reviewed the policy and unfortunately, nothing in it addresses what happens if an appeal hearing that has been scheduled is cancelled by the patron. We don't state either way that the patron also waives the right to any further consideration for an appeal. I think we need to revise the policy to this affect. At this point, her request is outside the 15 day time frame, and I'm likely to deny the request on that basis. Also, in reviewing the policy, I was reminded that all requests for appeals on bans longer than one month are to be in writing and "shall state the ground or grounds upon which the person aggrieved contends that the decision should be modified or reversed." I don't recall that she provided that information in her original request. I will call her to let her know that her request is denied because we are beyond the 15-day time frame and that she needs to honor her ban which ends on :=;----;. (Crystal-would you please let me know what that date is?) Thanks, Joan From: Sura, Crystal Sent: Wednesday, June 08,20113:18 PI...., To: Johnson, Joan Cc: Arkenberg, Christine; Weber, Michael; Sura, Crystal Subject: Mary Fertl Rust Mary Fertel Rust called June 8, 2011 3:00 p.m. Mary explained that she though she was going out of town for awhile and that is why she cancelled the ban appeal meeting scheduled for Monday June 6. She is staying in Milwaukee and therefore asked that she be allowed another ban appeal meeting. After a brief discussion with Joan, it was decided that Joan will review mpl policy and call Mary back and this was conveyed to Mary. Mary can be reached at Village Inn 344-7500 room 201. Mary said if she is not there to take the call, she will call MPL administration on Friday June 8. She added that if an appeal meeting could be offered a letter can be sent to her at P.O. Box 1123, Milwaukee, WI 53201 (through July). Crystal Sura MPL Administrative Services (414) 286-3021 6/15/2011 Page 1 of 1 Hall, Panola From: Johnson, Joan Sent: Thursday, June 09, 2011 841 AM To: Hall, Panola Subject: FW: Mary Fertl Rust From: Sura, Crys't'a\ Sent: Wednesday, June OS, 2011 3:4S PM To: Johnson, Joan; Arkenberg, Christine; Weber, Michael; Lauber, Dawn Subject: RE: Mary Fertl Rust Three month ban ends on August 10. FrOR1:Johnson,Joan Sent: Wednesday, June 08, 2011 3:39 PM To: Sura, Crystal; Arkenberg, Christine; Weber, Michael; Lauber, Dawn Cc: Johnson, Joan Subject: RE: Mary Fertl Rust All, I just reviewed the policy and unfortunately, nothing in it addresses what happens if an appeal hearing that has been scheduled is cancelled by the patron. We don't state either way that the patron also waives the right to any further consideration for an appeal. I think we need to revise the policy to this affect. At this point, her request is outside the 15 day time frame, and I'm likely to deny the request on that basis. Also, in reviewing the policy, I was reminded that all requests for appeals on bans longer than one month are to be in writing and "shall state the ground or grounds upon which the person aggrieved contends that the decision should be modified or reversed." I don't recall that she provided that information in her original request. I will call her to let her know that her request is denied because we are beyond the 15-day time frame and that she needs to honor her ban which ends on =:----:. (Crystal-would you please let me know what that date is?) Thanks, Joan FrOR1: Sura, Crystal Sent: Wednesday, June 08,2011 3:1S PM To: Johnson, Joan Cc: ArkenberQ, Christine; Weber, Michael; Sura, Crystal Subject: Mary Fertl Rust Mary Fertel Rust called June 8, 2011 3:00 p.m. Mary explained that she though she was going out of town for awhile and that is why she cancelled the ban appeal meeting scheduled for Monday June 6. She is staying in Milwaukee and therefore asked that she be allowed another ban appeal meeting. After a brief discussion with Joan, it was decided that Joan will review mpl policy and call Mary back and this was conveyed to Mary. Mary can be reached at Village Inn 344-7500 room 201. Mary said if she is not there to take the call, she will call MPL administration on Friday June 8. She added that if an appeal meeting could be offered a letter can be sent to her at P.O. Box 1123, Milwaukee, WI 53201 (through July). Crystal Sura MPL AdministratilJe Services (414) 286-3021 6/9/2011 Page 2 of2 Subject: Mary Fertl Rust Mary Fertel Rust called June 8, 2011 3:00 p.m. Mary explained that she though she was going out of town for awhile and that is why she cancelled the ban appeal meeting scheduled for Monday June 6. She is staying in Milwaukee and therefore asked that she be allowed another ban appeal meeting. After a brief discussion with Joan, it was decided that Joan will review mpl policy and call Mary back and this was conveyed to Mary. Mary can be reached at Village Inn 344-7500 room 201. Mary said if she is not there to take the call, she will call MPL administration on Friday June 8, She added that if an appeal meeting could be offered a letter can be sent to her at P.O. Box 1123, Milwaukee, WI 53201 (through July). Crystal Sura MPL Administrative Services (4]4) 286-3021 0115/2011 From: To: Cc: Subject: Date: Sura, [Mtal Johnson Joan; Weber Michael; Lauber Dawn Sura Crystal Ban Appeai Mary Fertel Rust June 2011 Tuesday, June 07, 2011 10:38:05 AM A received a message forwarded to me from Personnel - recorded on Sunday 6/5/11 10:21 p.m. from Mary Fertel Rust 344-7503, regarding her ban appeal scheduled for Monday, June 06,2011 10:00 AM-10:30 AM - she stated 'that after thinking it over, I don't think 1 will be coming in. I'm not going to waste your time, I'm not going to do anything about the ban until the middle of August.' 1 have updated the log noting that the appeal meeting was canceled by the patron, Crystal Sura MPL Administrative Services (4]4) 286-3021 R MILW-Lt\UI(EE PUBL1C LIBRARY Central Library May 24, 2011 Ms. Mary Fenel Rust PO Box 1123 Milwaukee, WI 53201 Dear Ms. Fertel Rust: I received a letter from you today requesting an in-person ban appeal meeting be scheduled. Your letter was in response to a letter sent to you from Ms. Arkenberg, dated May 11, 2011, banning you from the Milwaukee Public Library until August 10,2011. Your ban appeal meeting is scheduled with Library Deputy Director Joan Johnson, Public Services Area Manager Dawn Lauber and Security Manager Michael Weber on Monday June 6, 2011, 10:00 A.M. Central Library's Customer Service Room. Please meet at the library's Wisconsin Avenue checkout desk .. The Library Security Manager will have a total of five minutes to present for the library. You will have an equal amount of time to respond. If you have questions regarding this matter, please call the Library Security Manager at 286-8719. Sincerely, Crystal Sura Administrative Assistant C: Michael Weber, Library Security Manager Joan Johnson, Deputy Director Chris Arkenberg, Public Services Area Manager 814 W. Wisconsin Ave.. Milwaukee, WI 53233-2309 ·414-286-3000 R COP MILWAUI(EE PUBLIC LIBRARY May 11,2011 Mary Fertel-Rust PO Box 1123 Milwaukee, WI. 53201 Dear Ms. Fertel-Rust: The Milwaukee Public Library strives to offer its customers an atmosphere which is conducive to reading, learning and gathering information. Enclosed is the Milwaukee Public Library Board of Trustees Code of Conduct Policy for your review. Your behavior at the Central Library was in violation of the Code of Conduct Policy. On May 10,2011 your disruptive behavior created a disturbance for everyone who was in the MPL Bookseller and for those who were waiting in the rotunda of the Central Library. You were extremely loud while pounding your fists and demanding service. You accused an MPL volunteer of selling a defective book to you and of having sexual relations with the female volunteer. You continued to yell profanities at staff and volunteers. This type of activity will not be tolerated. You have been warned that if this type of behavior continues, you would be banned for a longer period of time. We will not allow this type of inappropriate behavior in the library. Because of your actions, you may not enter any Milwaukee Public Library or its grounds for 3 months from the date of this latest incident, until August 10,2011. If this type of activity continues, you will be facing progressively longer bans. Any entry onto Milwaukee Public Library property before then will be considered trespassing, and the police will be called. If you have questions regarding this matter, please call the Library Security Manager at 286-8719. Bans of 3 months or less may be appealed. The request for an appeal before the Deputy Director must be made by phone and cannot be done on the same day as the baIl was issued. The phone number to call to schedule an appeal is 286-3000. Sincerely, j&1~~ . Christine Arken~ Public Services Area Manager C: Michael Weber, Library Security Manager Ene: Code of Conduct Policy, Milwaukee Public Libraries 814 W. Wisconsin Ave.• Milwaukee, WI 53233-2309 • 414-286-3000 ~ MILWAUIZEE PUBLIC LIBRARY Mayl1,20Jl Mary Fertel-Rust PO Box 958 Milwaukee, WI. 53201 Dear Ms. Fertel-Rust: The Milwaukee Public Library strives to offer its customers an atmosphere which is conducive to reading, learning and gathering information. Enclosed is the Milwaukee Public Library Board of Trustees Code of Conduct Policy for your review. Your behavior at the Central Library was in violation ofthe Code of Conduct Policy. On May 10,2011 your disruptive behavior created a disturbance for everyone who was in the MPL Bookseller and for those who were waiting in the rotunda of the Central Library. You were extremely loud while pounding your fists and demanding service. You accused an MPL volunteer of selling a defective book to you and ofhaving sexual relations with the female volunteer. You continued to yell profanities at staff and volunteers. This type of activity will not be tolerated. You have been warned that ifthis type of behavior continues, you would be banned for a longer period of time. We will not allow this type of inappropriate behavior in the library. Because of your actions, YOll may not enter any Milwaukee Public Library or its grounds for 3 months from the date of this latest incident, until August 10, 2011. If this type of activity continues, you will be facing progressively longer bans. Any entry onto Milwaukee Public Library property before then will be considered trespassing, and the police will be called. If you have questions regarding this matter, please call the Library Security Manager at 286-8719. Bans of 3 months or less may be appealed. The request for an appeaj before the Deputy Director must be made by phone and cannot be done on the same day as the ban was issued. The phone number to call to schedule an appeal is 286-3000. Sincerely, f1~~ Christine Arkcnberg Public Services Area Manager C: Michael Weber, Library Security Manager Ene: Code of Conduct Policy, Milwaukee Public Libraries 814 W. Wisconsin Ave. • Milwaukee, WI 53233-2309· 414-286-3000

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