Oracle Corporation et al v. SAP AG et al

Filing 832

Declaration of Tharan Gregory Lanier in Support of 831 Memorandum in Opposition, filed bySAP AG, SAP America Inc, Tomorrownow Inc. (Attachments: # 1 Exhibit 1, # 2 Exhibit 2, # 3 Exhibit 3, # 4 Exhibit 4, # 5 Exhibit 5, # 6 Exhibit 6, # 7 Exhibit 7, # 8 Exhibit 8, # 9 Exhibit 9, # 10 Exhibit 10, # 11 Exhibit 11, # 12 Exhibit 12, # 13 Exhibit 13)(Related document(s) 831 ) (Froyd, Jane) (Filed on 9/9/2010)

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Oracle Corporation et al v. SAP AG et al Doc. 832 Att. 2 EXHIBIT 2 Dockets.Justia.com 1 2 3 4 5 6 7 8 9 B I N G H A M M c C U T C H E N LLP D O N N P. P I C K E T T ( S B N 7 2 2 5 7 ) G E O F F R E Y M . H O W A R D ( S B N 157468) H O L L Y A. H O U S E ( S B N 1 3 6 0 4 5 ) Z A C H A R Y J. A L I N D E R ( S B N 2 0 9 0 0 9 ) B R E E H A N N (SBN 215695) Three Embarcadero C e n t e r San Francisco, C A 94111-4067 Telephone: (415) 3 9 3 - 2 0 0 0 Facsimile: (415) 3 9 3 - 2 2 8 6 donn. p i c k e t t @ b i n g h a m . c o m geoff.howard@bingham.com holly.holise@bingham.com zachary.alinder@bingham.com bree.hann@bingham.com D O R I A N D A L E Y ( S B N 129049) J E N N I F E R G L O S S ( S B N 154227) 500 O r a c l e P a r k w a y MIS 5 0 p 7 R e d w o o d City, C A 9 4 0 7 0 Telephone: (650) 5 0 6 - 4 8 4 6 Facsimile: (650) 5 0 6 - 7 1 1 4 dorian.daley@oracle.com jennifer.gloss@oracle.com Attorneys for Plaintiffs O r a c l e U S A , Inc., O r a c l e I n t e r n a t i o n a l Corporation, Oracle E M E A Limited, and Siebel S y s t e m s , Inc. UNITED STATES DISTRICT COURT N O R T H E R N D I S T R I C T OF C A L I F O R N I A OAKLAND DIVISION 10 11 12 13 14 15 16 17 18 19 20 21 O R A C L E U S A , I N C . , et. ai, Plaintiffs, Case No. 07-CV-1658 (PJH) E D L 22 23 24 v. SAP A G , et ai., ORACLE'S SUPPLEMENTAL INITIAL EXPERT DISCLOSURES 25 Defendants. 26 27 28 Al73172081.1 Case No. 07-CY-1658 (PlH) EDL ORACLE'S SUPPLEMENTAL INITIAL EXPERT DISCLOSURES 1 T O D E F E N D A N T S AND T H E I R ATTORNEYS O F RECORD: 2 3 4 5 6 7 8 9 10 Pursuant to the June 11, 2009 Pretrial Scheduling Order ("Pretrial Order") and the parties' agreement, Plaintiffs Oracle USA, Inc., Oracle International Corporation, Oracle EMEA Limited, and Siebel Systems, Inc. (collectively, "Oracle") make the following supplemental initial expert witness designations. Oracle will provide expert reports for the following experts as ordered by the Court i n the Pretrial Order. Further, Oracle provides these designations based on its present information and based on its present understanding. Oracle has not completed its investigation and discovery o f all facts relating to this case, and has not completed its preparation for trial. Moreover, Oracle provides these initial designations without disclosure by Defendants TomorrowNow, Inc., SAP America, Inc., and SAP AG (collectively, "Defendants") regarding those individuals Defendants intend to use at trial to present evidence pursuant to Federal Rules o f Evidence 702, 703, and 705. Oracle is also without disclosure by Defendants o f those lay persons Defendants intend to use at trial to present evidence. Therefore, in addition to the experts designated herein, Oracle reserves the right to designate additional witnesses pursuant to the Pretrial Order, and Federal Rule o f Civil Procedure 26, for rebuttal or other purposes. Subject to and without waiving the foregoing, Oracle provides the following supplemental information about the previously disclosed person( s) who Oracle may call at trial to present evidence under Federal Rule o f Evidence 702, 703, or 705: 1. 11 12 13 14 15 16 17 18 19 Name: Address: Dan Levy, PhD Advanced Analytical Consulting Group Inc. 211 Congress Street Boston, MA 02110 20 21 22 23 24 25 26 General Subject o f Testimony: Dr. Levy will testify about statistical analyses used to extrapolate occurrences and rates o f infringement or misuse o f Oracle's intellectual property, from a sample to a larger population. Rate for Deposition/Trial Testimony: $627/hour Revised CV with publications for last 10 years attached as Exhibit B A/73\7208\.\ 27 28 1 Case No. 07-CV-1658 (PJH) EDL O R A C L E ' S S U P P L E M E N T A L INITIAL E X P E R T D I S C L O S U R E S 1 2 3 4 5 6 7 8 9 10 11 12 2. Name: Address: Doug L i c h t m a n U C L A School o f L a w 405 Hilgard Avenue Los Angeles, CA 90095 General S u b j e c t o f T e s t i m o n y : M r . L i c h t m a n w i l l testify a b o u t damages r e l a t e d t o i n t e l l e c t u a l p r o p e r t y , i n c l u d i n g the h a r m a s s o c i a t e d w i t h i n f r i n g e m e n t o r m i s u s e and t h e b e n e f i t s o f e n f o r c e m e n t a g a i n s t i n f r i n g e m e n t o r misuse. R a t e for D e p o s i t i o n / T r i a l T e s t i m o n y : $ 6 6 5 / h o u r List o f relevant testimony and publications for last 10 years attached as Exhibit C 3. Name: Address: Kevin Mandia Mandiant, Inc. 675 N o r t h Washington Street Suite 2 1 0 Alexandria, V A 2 2 3 1 4 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 N73172081.1 General Subject o f Testimony M r . M a n d i a will analyze, calculate, and t e s t i f y a b o u t t h e t y p e s a n d s c o p e o f D e f e n d a n t s ' i n f r i n g e m e n t and m i s u s e o f O r a c l e ' s intellectual property and about Defendants' access to O r a c l e ' s support websites. R a t e for D e p o s i t i o n / T r i a l T e s t i m o n y : $ 4 0 0 / h o u r List o f relevant testimony attached as Exhibit D 4. Name: Address: Paul M e y e r Navigant Consulting, Inc. One M a r k e t Street Spear Street Tower, Suite 1200 San Francisco, CA 94105 General Subject o f Testimony: Mr. Meyer will analyze, calculate, and 2 Case No. 07-CV-1658 (PJH) EDL O R A C L E ' S SUPPLEMENTAL INITIAL E X P E R T DISCLOSURES 1 2 3 4 5 6 7 8 9 10 11 testify to the ways and amounts b y which Oracle has been damaged b y Defendants' actions, including under its various causes o f actions, and according to its various measures o f harm. R a t e for D e p o s i t i o n / T r i a l T e s t i m o n y : $ 6 0 0 / h o u r List o f relevant testimony attached as Exhibit E 5. Name: Address: Paul Pinto Sylvan V.l., Inc. 13525 Blakmaral Lane Alpharetta, G A 3 0 0 0 4 G e n e r a l S u b j e c t o f T e s t i m o n y : M r . P i n t o will a n a l y z e , calculate, a n d testify to the costs associated with software product development. R a t e for D e p o s i t i o n / T r i a l Testimony: $ 3 8 1 / h o u r List o f relevant testimony attached as Exhibit F 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 N73172081.1 6. Name: Address: Francoise Tourniaire FTWorks 71 Cody Lane Los Altos, CA 94022 General Subject o f Testimony: Ms. Tourniaire will testify as to industry standards for customer-facing website security, including use o f passwords or o t h e r credentials. R a t e for D e p o s i t i o n / T r i a l T e s t i m o n y : $ 3 0 0 / h o u r List o f publications for last 10 years attached as Exhibit G 3 Case No. 07-CV-1658 (PJH) EDL O R A C L E ' S S U P P L E M E N T A L INITIAL E X P E R T D I S C L O S U R E S 1 2 DATED: O c t o b e r 1 6 , 2 0 0 9 Bingham McCutchen LLP 3 4 By: 5 6 7 ~tt~~~;~,.,LA..----""'-~- O r a c l e U S A , Inc., O r a c l e I n t e r n a t i o n a l C o r p o r a t i o n , Oracle E M E A Limited, and Siebel Systems, Inc. 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 AJ73172081.1 4 Case No. 07-CY-1658 (P1H) EDL O R A C L E ' S S U P P L E M E N T A L INITIAL E X P E R T D I S C L O S U R E S 1 2 3 4 5 6. PROOF OF SERVICE I a m o v e r 18 years o f age, n o t a party to this action and employed i n the County o f S a n Francisco, C a l i f o r n i a a t Three E m b a r c a d e r o C e n t e r , S a n Francisco, California 9 4 1 1 1 - 4 0 6 7 . I a m r e a d i l y f a m i l i a r w i t h t h e p r a c t i c e o f t h i s o f f i c e for c o l l e c t i o n a n d p r o c e s s i n g o f c o r r e s p o n d e n c e b y U . S . M a i l a n d E l e c t r o n i c M a i l , a n d t h e y a r e d e p o s i t e d a n d / o r s e n t that s a m e d a y i n the o r d i n a r y c o u r s e o f business. T o d a y I s e r v e d the following document: 7 8 9 ORACLE'S SUPPLEMENTAL INITIAL EXPERT DISCLOSURES ( B Y E L E C T R O N I C M A I L ) b y transmitting v i a electronic mail document(s) in p o r t a b l e d o c u m e n t f o r m a t ( P D F ) l i s t e d b e l o w t o t h e email address s e t f o r t h b e l o w o n t h i s date. ( B Y MAIL) by causing a true and correct copy o f the above to be placed in the U n i t e d States M a i l a t S a n F r a n c i s c o , C a l i f o r n i a i n sealed e n v e l o p e ( s ) w i t h p o s t a g e p r e p a i d , a d d r e s s e d as s e t f o r t h b e l o w . I a m r e a d i l y f a m i l i a r w i t h t h i s l a w f i r m ' s p r a c t i c e for c o l l e c t i o n a n d p r o c e s s i n g o f c o r r e s p o n d e n c e for m a i l i n g w i t h t h e U n i t e d S t a t e s P o s t a l S e r v i c e . C o r r e s p o n d e n c e is d e p o s i t e d w i t h t h e U n i t e d S t a t e s Postal Service the same day i t is left for collection a n d processing in the ordinary c o u r s e o f business. Robert A. Mittelstaedt, Esq. J a s o n M c D o n e l l , Esq. E l a i n e W a l l a c e , Esq. Jones D a y 555 California Street 26th Floor S a n Francisco, C A 94104 Tel: (415) 626.3939 ramittelstaedt@jonesday.com jmcdonell@jonesday.com ewallace@jonesday.com I d e c l a r e t h a t I a m e m p l o y e d i n t h e o f f i c e o f a m e m b e r o f t h e b a r o f t h i s c o u r t at whose direction the service was m a d e and t h a t this declaration was executed on October 16, 2 0 0 9 , at S a n F r a n c i s c o , C a l i f o r n i a . T h a r a n G r e g o r y L a n i e r , Esq. Jane L. Froyd, Esq. Jones D a y 1755 Embarcadero Road Palo Alto, C A 94303 Tel: (650) 739-3939 tglanier@jonesday.com jfroyd@jonesday.com 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 AJ73172081.1 Lisa S. Lee 5 Case No. 07-CV-1658 (PJH) E D L O R A C L E ' S S U P P L E M E N T A L INITIAL E X P E R T D I S C L O S U R E S EXHIBITB ADVANCED ANALYTICAL GONSULTINGBROUP DANIEL S. LEVY ECONOMIST EDUCATION Ph.D., Economics, The University o f Chicago A.B., Economics, The University o f Chicago (With Special Honors in Economics) Daniel S. Levy specializes in applications o f economics and statistics in the study o f corporate structures related to industrial organization/antitrust, damages issues, and corporate performance. He has studied economic, statistical and computing issues in a number o f industries, including, airlines, environment, oil and gasoline, healthcare, labor markets, pharmaceuticals, t e l e c o m m u n i c a t i o n s , a n d high t e c h n o l o g y m a r k e t s a m o n g o t h e r s . H i s w o r k i n c l u d e s d e t a i l e d analyses and valuations o f corporate functions, risks, and assets for international corporations for use in business decision and litigation. H e has testified in state and federal court and government agencies. Antitrust and Industrial Organization: For antitrust matters, he has studied the ability o f collusive agreements to increase prices and has investigated the extent to which primary customers can pass along price increases to secondary customers. In addition, his work has focused on basic chemicals and commodities. He has studied international and national market prices for commodities such as citric acid, nickel, vitamins oil and gasoline. Statistics and Sampling: H e has also testified about sampling and statistical issues in Federal Court, presented statistical issues to the Department o f Justice, the Securities Exchange Commission, other Government Agencies, and served as a court appointed Expert Arbitrator for t h e U n i t e d S t a t e s I n t e r n a l R e v e n u e Service. Dr. Levy has developed and implemented advanced analytical methods for quality control tests for major corporations. For more than a decade, Dr. Levy led a team o f economists and statisticians in monthly testing o f quality o f service for multiple telecommunications companies. He also has performed economic and statistical work in telecommunications, transportation, manufacturing, financial services, mining, oil and gas, consumer durables, healthcare, pharmaceuticals and medical devices industries. H e has extensive experience in developing s t a t i s t i c a l m e t h o d s for p r a c t i c a l b u s i n e s s a p p l i c a t i o n s . Finance and Financial Services: He has worked on a number o f cases involving late trading and rapid trading issues and Market Maker trading behavior brought against financial institutions by the Securities and Exchange Commission and the New York Attorney General. He has performed a wide range o f event studies for securities valuations for 10B-5 disputes and for general DANIEL S. L E V Y - Page 2 damages. He has estimated damages associated with l a t e and rapid trading. He had studied the appropriate use o f interest rates for use in damages models. He has presented his research in Federal Court, and before government agencies including DOJ, NY-OAG, FCC, and SEC among others. He is expert in numerous statistical and modeling applications, and has modeled complex economic and social factors affecting, labor, demographic and market behavior. Prior to Founding Advanced Analytical Consulting Group, Dr. Levy was the National Market Leader or Economic and Statistical Consulting for Deloitte Financial Advisory Services, had served as the Global Leader o f Economic Consulting for Arthur Andersen. Prior to that he held research and c o n s u l t i n g p o s i t i o n s a t Charles R i v e r Associates, T h e RAND Corporation, Needham-Harper Worldwide Advertising, SPSS Inc. and T h e University o f Chicago Computation Center. EXPERT TESTIMONY/AFFIDAVITS Drs Newco III, Inc v. Night Vision Equipment Company Holding, Inc, 2008, Expert Report, Testimony, Damages in High Technology Market. Invesco Institutional (N.A.) Inc v Deutsche Investment Management Americas, Inc, 2008, Expert Report, Damages in Financial Services Industry. Securities and Exchange Commission v. Kenneth D. Pasternak and John P. Leighton, 2007, 2008. Expert Report, Testimony, Securities Trading a n d Market Making Damages. Cytologix v. Ventana, 2002, 2007 Expert Report, Depositions, Testimony, Antitrust in H i g h T e c h n o l o g y M e d i c a l Market. Rubin Squared Inc. v. Cambrex Corporation, 2006 Case No. 03-CIV. 1o138(PAC) Expert Report. Polaris Industries Inc. v. Commission o f Revenue, 2005, Expert Report, Minnesota T a x Court, D o c k e t N o . 7 6 9 4 - R Before the N e w Mexico Department o f I n s u r a n c e , 2004, Expert Report, Health Insurance Merger. DANIEL S. LEVY - Page 3 Carolyn Fears, et al. v. Wilhelmina Model Agency, Inc., et al., 2003, Expert Report and D e p o s i t i o n , A n t i t r u s t Price-Fixing. Shoshone and Arapaho Indian Tribes v. the United States o f America, 2003, Expert Report and Deposition, Statistical Sampling. Pechiney Plastic Packaging Inc. v. Continental PET Technologies Inc. 2002, Expert Report and Deposition, 2002, Statistical Sampling/Patent Infringement. Before the Illinois Commerce Commission, 2001, Expert Report and Testimony, S t a t i s t i c a l Methods. IRS Expert Arbitrator, 2000, James Schilling Inc., v. Internal Revenue Service, Expert A r b i t r a t o r R e p o r t a n d Decision. Before the Wisconsin Public Utilities Commission, 2000, Expert Report and testimony S t a t i s t i c a l Methods. Expert Witness, 1999, before the New Mexico Insurance Commissioner, Hospital Merger Before the Michigan Public Service Commission, 1998, Expert Affidavit, Statistical Analysis. Statistical Methods for Parity Tests o f Telecommunications Resale and Retail Markets, Before the Indiana Public Service Commission, 1998, Expert Affidavit, Statistical Analysis. Before the FCC, CC Docket No. 98-56, R M - 9 l 01, 1998, Expert Affidavit, Statistical Analysis. Graber, A . et al. v. Giuliani, United States District Court Southern District o f N e w York, 1998, Expert Affidavit and Deposition, Statistical Sampling a n d Survey Research. Marisol, A. et al. v. Giuliani, United States District Court Southern District o f New York, 1998, Expert Affidavit and Deposition, Statistical Sampling a n d Survey Research. D F W v. Continental Air Lines, Texas, 1998, Expert Deposition and Testimony. R a n d a l l ' s Food Markets, Inc., v. Fleming Companies, Inc., The American Arbitration Association Dallas, Texas, June, 1998, Expert Affidavit, Statistical Sampling. DANIEL S. LEVY - Page 4 R a n d a l l ' s Food Markets, Inc., v. Fleming Companies, Inc., The American Arbitration Association Dallas, Texas, February 1998, Expert Report, Statistical Sampling. Donald E. Haney v. Timesavers Inc., et aI. United States District Court, District o f Oregon, January 1998, Expert Testimony, Patent Infringement. Merck-Medco Managed Care Inc. v. Rite Aid Corporation et aI. Northern District o f Maryland, May 1997, Expert Deposition, Antitrust. Donald E. Haney v. Timesavers Inc., et aI. United States District Court, District o f O r e g o n , J u l y 1997, E x p e r t R e p o r t , P a t e n t I n f r i n g e m e n t . Kenneth Heubert Williams v. H o m i Vashon Hunt et aI., State o f Michigan in the Circuit Court for the County o f Oakland, May 1997, Expert Deposition, Value o fLife. Merck-Medco Managed Care Inc. v. Rite Aid Corporation et aI. Northern District o f Maryland, April 1997, Expert Report, Antitrust. Robinson Rubber et aI. V. Hennepin County, Minnesota, United States District Court, District o f Minnesota, Fourth Division, April 1997, Expert Deposition, Antitrust. Robinson Rubber et al v. Hennepin County, Minnesota, United States District Court, District o f Minnesota, Fourth Division, April 1997, Expert Report, Antitrust. Massachusetts Wholesalers o f Malt Beverages, Inc., v. Commonwealth o f Massachusetts et aI, Suffolk Superior Court, 1996, Expert Testimony, Financial Damages. Luke Brothers v. S. P. Krusell, US District Court, District o f Massachusetts, July 1996, E x p e r t Affidavit, A n t i t r u s t Price-Fixing. Luke Brothers v. S. P. Krusell, US District Court, District o f Massachusetts, August 1996, E x p e r t Affidavit, A n t i t r u s t P r i c e - F i x i n g . Daras v. Texaco Inc, 1993, Affidavit. Environmental Protection Agency: Navajo Generating Station, 1991, Public Comment, Valuation o f Environmental Damages. DANIEL S. LEVY - Page 5 PROFESSIONAL EXPERIENCE 2009 - P r e s e n t 2002 - 2 0 0 9 2001 - 2002 1998 - 2001 1996 - 1998 1995 - 1996 1991 - 1995 1988 - 1991 1985 - 1988 1982 - 1985 1981 - 1982 National Managing Director, Advanced Analytical Consulting Group, Inc. N a t i o n a l L e a d e r E c o n o m i c a n d S t a t i s t i c a l C o n s u l t i n g , D e l o i t t e F A S L.L.P. G l o b a l L e a d e r o f E c o n o m i c C o n s u l t i n g , A r t h u r A n d e r s e n L.L.P.: S F E National Leader o f Economic Consulting, Arthur Andersen L.L.P.: SFE D i r e c t o r o f Economics, A r t h u r Andersen L . L . P . : C R C O E c o n o m i s t , A r t h u r A n d e r s e n L.L.P. Senior Associate, Charles R i v e r Associates A s s o c i a t e Economist, T h e R A N D Corporation C o m p u t e r Advisor, U n i v e r s i t y o f Chicago Computation Center Research and Teaching Consultant, SPSS Inc. R e s e a r c h Consultant, N e e d h a m , H a r p e r Worldwide A d v e r t i s i n g PROFESSIONAL HONORS A N D ACTIVITIES Earhart Fellowship for graduate research in economics, 1982 - 1983 Hewlett Grant for research in developing countries, 1985 - 1986; renewed, 1986 - 1987 CBS Bicentennial Scholarship for research on events leading to the American Revolution, 1986 - 1987 Homer and Alice Jones Fellowship, University o f Chicago, 1987 - 1988 American Economics Association, 1988- Present Population Association o f America, 1988-1991 PAPERS, P R E S E N T A T I O N S , AND PUBLICATIONS Daniel S. Levy. " N e w Econometric Techniques for Transfer Pricing." Presented at the American Bar Association Annual Meetings, August, 1997. Daniel S. Levy et al. "Economics and the New Transfer Pricing Regulations: Achieving A r m ' s Length Through the Invisible Hand." Special Report to Transfer Pricing Reporter, Vol. 4, N o . 2 , May 24, 1995. Daniel S. Levy and Deloris R. Wright. " I n the OECD and the United States, I t ' s the Arrn'sL e n g t h P r i n c i p l e t h a t Matters: C o m p a r i s o n o f N e w T r a n s f e r P r i c i n g R e g u l a t i o n s . " I n t e r n a t i o n a l Transfer Pricing Journal 1, N o . 2 , January 1995. Robert Fagan, Manjusha Gokhale, Daniel S. Levy, Peter Spinney, and G . c . Watkins. "Estimating DSM Program Impacts for Large Commercial and Industrial Electricity Users." Presented at 1995 International Energy Program Evaluation Conference, Chicago, IL, August 1995. DANIEL S. LEVY - Page 6 Talk on the E P A ' s decision to require the Navajo Generating Station to reduce emissions to protect visibility in the Grand Canyon. Panel on "Valuation o f Environmental Resource Damages," CRA conference on E c o n o m i s t s ' Perspectives on L e g a l Issues Today: Estimating D a m a g e s , B o s t o n , M A , A p r i l 2 3 , 1992. Daniel S. Levy et al. "Conceptual and Statistical Issues in Contingent Valuation: Estimating the Value o f Altered Visibility in the Grand Canyon." (MR-344-RC). Santa Monica, CA: RAND Corporation, 1995. Draft submitted to the Environmental Protection Agency, March 1991. Daniel S. Levy and D. Friedman. " T h e Revenge o f the Redwoods?: Reconsidering Property Rights and Economic Allocation." The University o f Chicago Law Review (April 1, 1994). Reprinted in L a n d Use a n d Environment Law Review 26 (September 1995). Lois Davis, Susan Hosek, Daniel S. Levy and Janet Hanley, "Health Benefits for Military Personnel: A n Overview o f Their Value and Comparability to Civilian Benefits" (WD-5875FMP). Santa Monica, CA: RAND Corporation, February 1992. D. Buddin, J. Hanley, Daniel S. Levy, and D. Waldman. Promotion Tempo a n d Enlisted Retention (R-4135-FMP). Santa Monica, CA: RAND Corporation, August 1991. Daniel S. Levy et al. "Comments On Contingent Valuation o f Altered Visibility in the Grand Canyon Due to Emissions from the Navajo Generating Station." Presented to the Environmental Protection Agency, April 18, 1991. Daniel S. Levy. " T h e Economic Demography o f the Colonial South." Ph.D. Thesis, Department o f Economics, University o f Chicago, 1991. J. DaVanzo and Daniel S. Levy. "Influences on Breastfeeding Decisions in Peninsular Malaysia." Presented at The Yale Conference on the Family, Gender Differences, a n d Development, September 1989. Daniel S. Levy. "Long-Run Geographic and Temporal Changes in Mortality in the Colonial S o u t h . " P r e s e n t e d a t t h e annual m e e t i n g o f t h e P o p u l a t i o n A s s o c i a t i o n o f A m e r i c a , B a l t i m o r e , 1989. Submitted 1995 to Social Science History. Daniel S. Levy. " T h e Economic Determinants o f Family Sizes in Colonial Maryland: Evidence from Colonial Legislators o f Maryland." Presented at the Social Science History Association, Chicago, 1989. Daniel S. Levy. " T h e Epidemiological Causes o f Changing Political Life Expectancies." Manuscript, 1989. DANIEL S. LEVY - Page 7 Daniel S. Levy. "The Life Expectancies o f Colonial Maryland Legislators." Historical Methods 20, N o . 1 (Winter 1987): 1 7 -2 7 . David W. Galenson and Daniel S. Levy. " A Note on Biases in the Measurement o f Geographic Persistence Rates." Historical Methods 19, N o . 4 (Fall 1986): 1 7 1 - 1 7 9 . EXHIBIT C Additional D i s c l o s u r e s Doug Lichtman P u b l i c a t i o n s 1999 t h m 2009 Books: T e l e c o m m u n i c a t i o n s L a w and P o l i c y (with S t u a r t B e n j a m i n , H o w a r d S h e l a n k s i & Philip Weiser). 2 n d ed. (Carolina Academic Press, 2006). Previous edition: 1st, 2001. Articles: " P r e s u m e Nothing," in Regulating Innovation: Competition Policy and Patent L a w U n d e r U n c e r t a i n t y ( M a n n e & W r i g h t , e d s . ) ( O x f o r d Univ. P r e s s , 2 0 1 0 ) (with M a r k Lemley). Earlier version pUblished as "Rethinking Patent L a w ' s Presumption o f Validity," 60 Stanford Law Review 45 (2007). "Copyright as Innovation Policy: Google B o o k Search from a Law and Economics Perspective," in 9 Innovation Policy and the Economy (National Bureau o f Economic Research, Volume 9, J o s h Lerner & Scott Stern, eds. 2009). " Y o u T u b e ' s F u t u r e - a n d Yes, I t H a s O n e , " A c a d e m i c A d v i s o r y C o u n c i l B u l l e t i n 2.3, P r o g r e s s & F r e e d o m F o u n d a t i o n ( D e c e m b e r 2 0 0 7 ) . '.'Irreparable Benefits," 116 Yale Law Journal 1284 (2007). "Aligning Patent Presumptions with the Reality o f Patent Review," Public Policy P a m p h l e t S e r i e s , H a m i l t o n F o u n d a t i o n ( D e c e m b e r 2006). " P a t e n t H o l d o u t s and t h e S t a n d a r d - S e t t i n g P r o c e s s , " A c a d e m i c A d v i s o r y C o u n c i l Bulletin 1.3, Progress & Freedom Foundation (May 2006). " W h a t to do about B a d Patents," (with Mark Lemley & Bhaven Sampat), Regulation Magazine (Vol. 28, W i n t e r 2005). Reprinted in IP Law & Business ( D e c e m b e r 2005). "Substitutes for the Doctrine o f Equivalents," 93 Georgetown Law Journal 2013 (2005). " H o w the Law Responds to Self-Help," I Journal o f Law, Economics, and Public Policy 215 (2005). Excerpted as "Captive Audiences and the First A m e n d m e n t " i n T h e U n i v e r s i t y o f C h i c a g o L a w S c h o o l R e c o r d (Spring 2005). Modified and republished as "Defusing D R M " in IP Law & Business (February 2006). "Holding Internet Services Providers Accountable," in The Law & Economics o f C y b e r s e c u r i t y ( w i t h E r i c P o s n e r ) , M a r k G r a d y & F r a n c e s c o P a r i s i , eds., Cambridge University Press (2006). Edited version published in Regulation Magazine (JanuarylFebruary 2005). Republished in 14 Supreme Court Economic R e v i e w (2006). "Rethinking Prosecution History Estoppel," 71 University o f Chicago Law Review 151 (2004). " I n d i r e c t L i a b i l i t y i n Copyright: N a p s t e r and B e y o n d , " (with W i l l i a m Landes), 17 Journal o f Economic Perspectives 113 (2003). Expanded version published at 16 Harvard Journal o f Law & Technology 395. Reprinted internationally in law j o u r n a l s i n India, C h i n a , a n d e l s e w h e r e . "Uncertainty and the Standard for Preliminary Relief," 70 University o f Chicago L a w Review 197 (2003). "Copyright as a Rule o f Evidence," 52 Duke Law Journal 683 (2003). Excerpt published in the University o f Chicago Magazine (Winter 2003). Reprinted in full in the Intellectual Property Law Review (2004). "En t r y Policy i n Local Telecommunications: I o w a Utilities and Verizon," (with Randal Picker), Supreme Court Review 41 (2002). " S t r a t e g i c D i s c l o s u r e i n t h e P a t e n t S y s t e m , " ( w i t h S c o t t B a k e r & K a t e Kraus), 53 V a n d e r b i l t L a w R e v i e w 2 1 7 5 ( 2 0 0 0 ) . "Property Rights in Emerging Platform Technologies," 29 Journal o f Legal Studies 615 (2000). Reprinted i n T h e Internet Upheaval (MIT Press) and F o u n d a t i o n s i n I n t e l l e c t u a l P r o p e r t y Law, ( F o u n d a t i o n Press) (2004). "Shared Information Goods," (with Yannis Bakos and Erik Brynjolfsson) 4 2 Journal o f Law and Economics 117 (1999). Featured research in Harvard B u s i n e s s R e v i e w , J u l y / A u g u s t 1999, p p . 2 3 - 2 5 . " T h e F u t u r e o f C o p y r i g h t , " a series o f essays i n c o n v e r s a t i o n w i t h T o m Bell, R a s m u s F l e i s c h e r , a n d T i m L e e , p u b l i s h e d i n C A T O U n b o u n d ( J u n e 2008). " V i a c o m v. YouTube," IPMAGAZINE (Summer 2007). " T h e Case Against YouTube," Los Angeles Times, A19 (March 2 0 , 2 0 0 7 ) . " B r i e f o f Kenneth J. Arrow, Ian Ayres, Gary Becker, William M. Landes, Steven L e v i t t , D o u g l a s L i c h t m a n , K e v i n M u r p h y , R a n d a l Picker, A n d r e w R o s e n f i e l d , and Steven Shavell, as Amici Curiae in Support o f Petitioners," M G M Studios, Inc. v. Grokster Ltd., No. 04-480 (U.S. Sup. Ct., filed January 24, 2005). " K a Z a A and Punishment," T h e Wall Street Journal (September 9 , 2 0 0 3 ) . 2 "Anonymity a Double-Edged Sword for Pirates Online," (with David Jacobson), Chicago Tribune (April 13, 2000). Prior Relevant T e s t i m o n y GateHouse Media v. The New York Times Company (D. Mass 2009) filed an expert report on the question o f whether the New York Times infringed c o p y r i g h t when i t c o p i e d materials f r o m various G a t e H o u s e w e b s i t e s D ' A g a y v. Paramount Pictures, Le Tribunal De Grande Instance De Paris (2008) filed an expert report on the question o f whether a licensing contract included various specific rights in relation to a planned motion picture adaptation Express Logic, Inc. v. Green Hills, Inc. (American Arbitration Association 2007) . offered deposition and trial testimony on the question o f whether unauthorized copying o f code from a computer program wCluld qualify for protection under the fair u s e doctrine Editions du Seuil v. Google Inc., Tribunal de Grande Instance de Paris (2006). filed an expert report on the question o f whether G o o g l e ' s unauthorized duplication and distribution o f copyrighted materials was excused under the fair u s e doctrine 3 EXHIBITD I!Al"tOJA.hJhJll"F:....,·. _ C A S E E X P E R I E N C E FOR K E V I N M A N D I A Kevin Mandia specializes in e l e c t r o n i c e v i d e n c e d i s c o v e r y m a t t e r s as well as r e s p o n d i n g t o c o m p u t e r s e c u r i t y i n c i d e n t s and s e c u r i t y breaches. He has f o r m a l l y s t u d i e d c o m p u t e r science, as well as f o r e n s i c s s c i e n c e , t o b l e n d t e c h n i c a l a c u m e n w i t h p r o p e r e v i d e n c e c o l l e c t i o n , r e v i e w , and i n t e r p r e t a t i o n . He has t r a i n e d h u n d r e d s o f f e d e r a l l a w e n f o r c e m e n t f r o m t h e Federal Bureau o f I n v e s t i g a t i o n and t h e U n i t e d S t a t e s S e c r e t Service on i n v e s t i g a t i n g h i g h - t e c h n o l o g y c r i m e s such as t h e f t o f i n t e l l e c t u a l p r o p e r t y , c o m p u t e r i n t r u s i o n s , a n d i n t e r p r e t i n g c o m p l e x c o m p u t e r l o g f i l e s . His u n d e r s t a n d i n g o f c o m p u t e r t e c h n o l o g y , c o m p u t e r n e t w o r k i n g , h o w d a t a is s t o r e d and m a n i p u l a t e d in c o m p u t e r s y s t e m s , has been a p p l i e d t o o v e r 50 i n v e s t i g a t i o n s . Kevin is also a well recognized s p e a k e r in t h e area o f c o m p u t e r f o r e n s i c s , i n c i d e n t response, and e l e c t r o n i c e v i d e n c e d i s c o v e r y . Theft of Intellectual Property Kevin has p r o v i d e d e x p e r t s u p p o r t f o r e c o n o m i c espionage i n v e s t i g a t i o n s as well as t h e f t o f i n t e l l e c t u a l p r o p e r t y cases. He has w o r k e d on cases t h a t i n v o l v e d t h e c o m p a r i s o n o f r e g i s t e r e d , o r i g i n a l c o m p u t e r p r o g r a m m i n g s o u r c e c o d e w i t h a l l e g e d s t o l e n s o u r c e code. U n l a w f u l and U n a u t h o r i z e d Access ( C o m p u t e r I n t r u s i o n s ) K e v i n has w o r k e d o n d o z e n s o f i n v e s t i g a t i o n s i n t o u n l a w f u l o r u n a u t h o r i z e d a c c e s s i n t o c o m p u t e r s y s t e m s o n b e h a l f o f t h e U . s . G o v e r n m e n t as well as t h e v i c t i m o r g a n i z a t i o n s , i n s u r a n c e c o m p a n i e s , o r legal counsel.. He has b e e n p u b l i s h e d in t h e area o f r e s p o n d i n g t o c o m p u t e r s e c u r i t y breaches, and has been an e x p e r t in f e d e r a l c o u r t on t h e s e m a t t e r s . K e v i n h a s b e e n h i r e d t o p r o v i d e o p i n i o n s on m a n y m a t t e r s , i n c l u d i n g b u t n o t l i m i t e d t o t h e f o l l o w i n g : · · · · · · · · · · · W h e t h e r financial databases w e r e t a m p e r e d w i t h o r n o t W h e t h e r p e r s o n a l l y i d e n t i f i a b l e i n f o r m a t i o n ( P I ! ) o r i n t e l l e c t u a l p r o p e r t y ( I P ) was c o m p r o m i s e d in a d a t a s e c u r i t y breach W h a t a c o m p u t e r was p r i m a r i l y used f o r W h e t h e r a u s e r possessed o r d i s s e m i n a t e d a d o c u m e n t o r d o c u m e n t s I f a specific f i l e was e v e r p r i n t e d W h e t h e r a u s e r wiped a d r i v e o r a file I f w e b - b a s e d e m a i l a c c o u n t s w e r e used ( e . g . H o t m a i l ) I f i n t e n t i o n a l d e l e t i o n o f m a t e r i a l s occurred W h e t h e r o r n o t e x t e r n a l m e d i a d e v i c e s w e r e used W h a t files w e r e copied t o t h e USB o r r e m o t e m e d i a W h e t h e r a s y s t e m was c o m p r o m i s e d o r n o t C R I M I N A L C A S E EXPERIENCE UNITED STATES v. Bret McDanel, USDO), Southern District of California. Kevin s u b m i t t e d n u m e r o u s e x p e r t r e p o r t s and t e s t i f i e d as t o t h e m e t h o d s t h e d e f e n d a n t used t o breach t h e c o m p u t e r s e c u r i t y o f t h e v i c t i m . Kevin also t e s t i f i e d t o prOVide a p r i m e r f o r u n d e r s t a n d i n g " h a c k i n g " and c o m p u t e r i n t r u s i o n s . UNITED STATES v. Chad Grant, USDO), Southern District of California. Kevin s u b m i t t e d n u m e r o u s e x p e r t r e p o r t s and t e s t i f i e d as t o t h e m e t h o d s t h e d e f e n d a n t used t o breach t h e c o m p u t e r s e c u r i t y o f t h e v i c t i m . Kevin also t e s t i f i e d t o prOVide a p r i m e r f o r u n d e r s t a n d i n g " h a c k i n g " and c o m p u t e r i n t r u s i o n s . UNITED STATES v. Kai Xu and Hai Lin, USDO), District of New Jersey @ 2007 Mandiant. All Rights Reserved. Page 1 I!_AMOJANX _ Kevin s u b m i t t e d n u m e r o u s e x p e r t r e p o r t s and was t h e h i r e d e x p e r t o n t h e E c o n o m i c Espionage case. T h e w o r k i n v o l v e d t h e c r e a t i o n o f e x p e r t r e p o r t s t h a t c o m p a r e d s o u r c e code f r o m t h e v i c t i m , L u c e n t T e c h n o l o g i e s , w i t h s o u r c e code f o u n d on t h e d e f e n d a n t s s y s t e m s . U N I T E D S T A T E S v . W a l t e r A . F o r b e s a n d E. K i r k S h e l t o n , U S D O J , D i s t r i c t o f N e w J e r s e y . Kevin s u b m i t t e d s e v e r a l e x p e r t r e p o r t s and p r o v i d e d o p i n i o n s c o n c e r n i n g t h e d i s t r i b u t i o n o f e l e c t r o n i c documents. U N I T E D STATES vs A l e x e y I v a n o v , USDOJ, D i s t r i c t o f Connecticut. A s s i s t e d on t h e e x p e r t r e p o r t s a n d p a r t i c i p a t e d i n p r o f f e r s e s s i o n s . U N I T E D STATES vs V a s i l y Gorchov, USDOJ, W e s t e r n D i s t r i c t o f W a s h i n g t o n . A s s i s t e d t h e l e a d e x p e r t on a n a l y s i s o f d a t a . U N I T E D STATES v . M a r k u s L u k a w i n s k y , U S D O J , D i s t r i c t o f C o n n e c t i c u t . P a r t i c i p a t e d in t h e i n i t i a l i n t r u s i o n response. Provided i n t r u s i o n and f o r e n s i c a n a l y s i s . U N I T E D STATES v . M i c h a e l R o m a n A f r e m o v , U S D O J , D i s t r i c t o f M i n n e s o t a . P a r t i c i p a t e d as t h e c o m p u t e r f o r e n s i c s e x p e r t in r e v i e w i n g f i n a n c i a l d a t a b a s e s t o d e t e r m i n e l i k e l i h o o d o f t a m p e r i n g o f t h e databases. @ 2 0 0 7 M a n d i a n t All Rights Reserved. Page 2 I!AMDJAI'>t1t _ CIVIL CASE EXPERIENCE DPL I N C , T H E D A Y T O N P O W E R A N D L I G H T C O M P A N Y , A N D M V E I N C ( P L A I N T I F F ) V. PETER H . F O R S T E R , C A R O L I N E E. M U H L E N K A M P , A N D S T E P H E N F. K O Z I A R , J R . , STATE OF O H I O , CASE N O : 0 4 - 5 6 5 7 (DEFENDANT) I n v o l v e m e n t : Performed e x p e r t f o r e n s i c analysis on b e h a l f o f t h e Plaintiffs, r e v i e w i n g n u m e r o u s d r i v e s t o d e t e r m i n e i f e l e c t r o n i c e v i d e n c e was " w i p e d " . Was deposed in D e c e m b e r o f 2006. Performed t r i a l p r e p a r a t i o n . The case was s e t t l e d in t h e m i d s t o f t h e t r i a l in May 2 0 0 7 . L i b a n a n c o H o l d i n g s Co. L i m i t e d v . R e p u b l i c o f T u r k e y ICSID Case No. ARB/06/S I n v o l v e m e n t : K e v i n was h i r e d t o p e r f o r m l o w - l e v e l a n a l y s i s o f f l o p p y d i s k s f o r e v i d e n c e o f timestamp manipulation. Matthew Elvey and Gadgetwiz.com, Inc. (PLAINTIFF) V. TO Ameritrade, Inc. (DEFENDANT) Case N u m b e r : 3 : 2 0 0 7 c v 0 2 S 5 2 Filed: May 31, 2007 Court: California Northern District Court Office: San Francisco Office [ Court Info] Presiding Judge: Magistrate Judge Bernard Zimmerman I n v o l v e m e n t : R e s p o n d e d t o a c o m p u t e r s e c u r i t y d a t a b r e a c h and p r o v i d e d t e c h n i c a l and f o r e n s i c s u p p o r t . Provided an o p i n i o n as t o t h e l i k e l i h o o d t h a t covered d a t a was c o m p r o m i s e d by a c o m p u t e r breach. E A T O N C O R P O R A T I O N , E T AL. (PLAINTIFF) V. J E F F R Y D . F R I S B Y , ET A L (DEFENDANT) CIVIL ACTION NO.: 251-04-642CIV I n v o l v e m e n t : W o r k i n g w i t h Special M a s t e r t o p r o d u c e e v i d e n c e o f t h e f t o f i n t e l l e c t u a l p r o p e r t y . Q U E B E C O R W O R L D , I N C . , a n d Q U E B E C O R W O R L D ( U S A ) , XNC., (PLAINTIFF) V. R.R. D O N N ELLEY & S O N S C O M P A N Y , JAMES ( " K I P " ) A L E X A N D E R , JOSEPH G E N T I L E , J O H N K I N G S T O N , ROBERT R O M P A L A , a n d CHARLES S C H W E R M A N , (DEFENDANTS) I n v o l v e m e n t : Performed f u l l f o r e n s i c analysis o f m o r e t h a n 5 s y s t e m s t o d e t e r m i n e w h e t h e r p r i o r employees conducted t h e f t o f i n t e l l e c t u a l p r o p e r t y . M I C H A E L A. M U R R A Y ( P L A I N T I F F ) @ 2 0 0 7 M a n d i a n L All Rights Reserved. Page 3 I!ANOJANI . . _ V. MERRILL LYNCH, PIERCE, FENNER & SMITH INCORPORATED AND ROBERT EWING I V , AND RANDY KIRBY (DEFENDANT) N A S D D I S P U T E R E S O L U T I O N CASE N U M B E R : 0 3 - 0 2 3 4 6 , M . L . F I L E N U M B E R : 2 0 0 3 0 0 0 4 2 8 I n v o l v e m e n t : Performed i n - d e p t h f o r e n s i c analysis o f t h e d e f e n d a n t ' s s y s t e m t o d e t e r m i n e p r i o r k n o w l e d g e o f specific s t o c k s / f i n a n c i a l e x p e r t i s e . LOCKHEED M A R T I N C O R P O R A T I O N , (PLAINTIFF) V. T H E B O E I N G C O M P A N Y , M C D O N N E L L DOUGLAS C O R P O R A T I O N , B O E I N G LAUNCH SERVICES, INC., WILLIAM ERSKINE, KENNETH BRANCH, AND LARRY SATCHELL (DEFENDANTS) CASE N O . 6 : 0 3 CV 7 9 6 O R L 2 8 KRS Involvement: Produced n u m e r o u s e l e c t r o n i c d i s c o v e r y r e q u e s t s , w r i t t e n o p i n i o n s on c o l l e c t i o n r e q u i r e m e n t s , and a d e c l a r a t i o n . P r o v i d e d e l e c t r o n i c e v i d e n c e d i s c o v e r y s e r v i c e s . E L O U I S E P E P I O N COBELL, ET AL. PLAINTIFFS V. GALE A. N O R T O N , S E C R E T A R Y O F T H E I N T E R I O R , ET A L . , DEFENDANTS N O . C I V . A . 9 6 - 1 2 8 5 RCL. I n v o l v e m e n t : A s s i s t e d S p e c i a l M a s t e r J o h n B i c k e r m a n on t h e case t h a t t o o k t h e D e p a r t m e n t o f I n t e r i o r B u r e a u o f I n d i a n A f f a i r s o f t h e I n t e r n e t . T h i s case i n v o l v e d o u r a s s e s s m e n t o f t h e D O l c o m p u t e r s e c u r i t y p r a c t i c e s a n d a d v i s e d t h e Special M a s t e r on I T s e c u r i t y issues. MEDTRONICS (PLAINTIFF) V MICHELSON (DEFENDANT) I n v o l v e m e n t : W r o t e n u m e r o u s d e c l a r a t i o n s c o n c e r n i n g e l e c t r o n i c e v i d e n c e d i s c o v e r y and c o l l e c t i o n r e q u i r e m e n t s . A d v i s e d special m a s t e r on s p o l i a t i o n issues and l i k e l i h o o d o f r e c o v e r i n g d e l e t e d information. @ 2 0 0 7 M a n d i a n t All R i g h t s Reserved. Page 4 EXHIBITE PAUL K . MEYER TESTIMONY I N L A S T T E N YEARS (2000 - PRESENT) O v e r t h e l a s t t e n y e a r s , I h a v e t e s t i f i e d o n t h e f o l l o w i n g m a t t e r s r e l a t e d to d a m a g e s , v a l u a t i o n issues, a n d a c c o u n t i n g a n d f i n a n c i a l s t u d i e s . S e h u l s t e r / Pre~Con v. T r a y l o r B r o t h e r s / O b a y a s h i , I n t h e S u p e r i o r C o u r t o f the State of California i n a n d for the C o u n t y of S a n Diego (Deposition, Trial), 2000 F l y i n g L I n e . v. C e n t r a l C a l i f o r n i a K e n w o r t h , Inc., e t al., I n t h e U n i t e d States District C o u r t for the C e n t r a l District of California (Deposition, Trial), 2000 Elston, e t a t v. T o k h e i m C o r p o r a t i o n a n d M a n a g e m e n t S o l u t i o n s , Inc., American A r b i t r a t i o n Association, Denver, C o l o r a d o (Deposition), 2000 SPR A c q u i s i t i o n C o r p o r a t i o n ( S p e e d w a y M o t o r S p o r t s ) v. N i c o r a & N e a r y , Inc., In t h e S u p e r i o r C o u r t o f t h e S t a t e o f C a l i f o r n i a i n a n d for t h e C o u n t y o f S o n o m a (Deposition), 2000 S a n D i s k C o r p o r a t i o n v. Lexar M e d i a , Inc., I n t h e U n i t e d States District C o u r t for the N o r t h e r n District of California (Deposition), 2000 C a l i p e r T e c h n o l o g i e s v. A c l a r a BioSciences, Inc., e t al., I n the S u p e r i o r C o u r t of the State of California i n a n d for t h e C o u n t y of Santa Clara (Deposition, Trial), 2000 EIE G u a m C o r p o r a t i o n v. L o n g T e r m C r e d i t B a n k o f J a p a n , e t al., I n t h e U n i t e d States District C o u r t of t h e Territory of G u a m (Deposition), 2000 A v i d I d e n t i f i c a t i o n S y s t e m s v. S c h e r i n g - P l o u g h C o r p o r a t i o n , I n t h e U n i t e d States District C o u r t for t h e Central District of California (Deposition), 2000 O a k l a n d R a i d e r s v. 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A p p l i e d M a t e r i a l s , Inc., I n t h e S u p e r i o r C o u r t of t h e State of California i n a n d for t h e C o u n t y of Santa Clara (Deposition), 2009 N AV I G A N T C O N S U L T I N G I N C . TESTIMONY IN L A S T T E N YEARS ( 2 0 0 0 - PRESENT) Page 8 STMicroelectronics, Inc. v. Eliyahou Harari, SanDisk Corporation, et al. I n the S u p e r i o r C o u r t o f t h e State o f C a l i f o r n i a i n a n d for t h e C o u n t y o f S a n t a C l a r a (Deposition), 2009 NAVIGANT CONSULTING INC. EXHIBITF Paul P i n t o Sylvan V.I., I n c . 13525 B l a k m a r a l L a n e A l p h a r e t t a , GA 30004 Testimony/Publications Report for Oracle v. SAP, 07-cv-1658 Publications: N o n e Testimony: Dibon Solutions, Inc. v Chugach A l a s k a Corporation, N o . 3 AN-08-10957 CI Superior Court for the State o f Alaska (2008) Provided expert witness report re assessment o f the reasons for project failure along with an analysis o f delivered source code. EXHIBIT G [i]vvorks Smarter Support SM Publications b y F r a n c o i s e T o u m i a i r e Books Support Marketing, a structured approach to create, market, sell, and renew support offerings with multiple case studies. T o be published by the Association o f Support Professionals, 2009. Collective Wisdom: Transforming Support through Knowledge, the reference for creating, maintaining, and leveraging effective knowledge bases in support environments. HOI, 2006. Just Enough CRM, a practical handbook to selecting and implementing customer relationship management systems. Prentice Hall, 2003. The A r t o f Software Support: Design a n d Operations o f Support Centers and Help Desks, a complete guide to designing and running support centers. Prentice Hall, 1996. B o o k Contribution A Guide to Help Desk Technology, Tools a n d Techniques by Dione McBride. Thompson Learning, 2000. Knowledge Management, p. 145. Booklets Successful Support rollouts, published by FT Works, 2009. Budget Magic: Staffing Models and BUdgeting for Support, published by FT Works, 2008. A Big, Happy, Multicultural Family? Managing the global operation, pUblished by FT W o r k s , 2006. Starting from Scratch, published by F T Works, 2005. Escalation Management, published by the Service and Support Professionals Association (SSPA), 2004. Training Programs that Work, published by F T Works, 2004. Don't Play 'Go Get a Rock' A Complete Guide to Flawless Technical Support Skills, published by F T Works, 2003. Managing Support Strategically, published by FT Works, 2003. © FT W O R K S 7 / 0 9 Web Support Services - The Basics a n d Beyond, published by the Service and Support Professionals Association (SSPA), 2003. Best Practices f o r Quality Monitoring, published by FT Works, 2003. Successful Support Outsourcing, published by FT Works, 2003. Managing Escalations, published by FT Works, 2002. Best Practices in Support Metrics, published by F T Works, 2002. Best Practices in Self-Service Support, published by FT Works, 2002. 20+ Ways to Cut Support Costs, published by FT Works, 2002. The 10 Commandments o f Support Pricing, published by FT Works, 2001. The Complete Guide to Hiring Great Support Reps, published by F T Works, 2001. Electronic Software Distribution Management - An idea whose time has come, published by the Service and Support Professionals Association (SSPA) in the "Common Sense Support" booklet series, 2001. The Complete Guide to Hiring Great Support Managers, published by F T Works, 2001. Get a Better Tool without Losing y o u r Sanity o r y o u r Time, published by the Service and Support Professionals Association (SSPA) in the "Common Sense Support" booklet series, 2001. Starting from Nothing, a guide to creating n e w support centers, published by the Service and Support Professionals Association (SSPA) in the "Common Sense Support" booklet series, 2001. Knowledge, the Ultimate Frontier f o r Support Centers, published by the Service and Support Professionals

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