Kardonick v. JP Morgan Chase & Co. et al

Filing 439

Plaintiff's MOTION for Miscellaneous Relief: Release of Settlement Funds by David Kardonick. (Attachments: # 1 Exhibit A, # 2 Text of Proposed Order)(Ku, Brian)

December 2, 2011

Via E-mail
Richard Golomb, Esquire
GOLOMB & HONIK, P.C.
1515 Market Street
Suite 1100
Philadelphia, PA 19102
Re:

Via E-mail
Randall K. Pulliam, Esquire
CARNEY WILLIAMS BATES
BOZEMAN & PULLIAM PLLC
11311 Arcade Drive, Suite 200
Little Rock, AR 72212

Kardonick, et. al. v. JP Morgan Chase &Co. et al. Litigation

For services rendered and expenses incurred for the period May 1, 2011 through November 30,
2011, as follows:

The following represent items that are billed on a per item basis:
1.

Maintain and monitor on a monthly basis the website www.kardonicksettlement.com;

2.

Maintain and monitor the toll free telephone system with automated responses (IVR). Also
have live operators available to assist class members;

3.

Pick-up of mail at P.O. Box 280 on an as-needed basis. Open and sort the mail received,
batch the claims, returns and requests separately, as applicable;

4.

Respond to telephone, written and e-mail inquiries concerning status, request for forms
and general information;

5.

Process returned/undeliverable notices. Scan all documents received. Re-mail those with
updated addresses through August. Send all others to TransUnion to search for an
updated address. Re-mail all returned by TransUnion with updated address through
August;

6.

Update database for all change of address notifications received;

7.

Receive electronic claims; receive and data enter paper claims into the database.

The following represent items that are billed at the hourly rates listed in our proposal:
1.

Prepare status reports and activity updates for Counsel on an as needed basis;

2.

Review Orders and other Court documents, discuss with Counsel;

Richard Golumb
Randall Pulliam

2

December 2, 2011

3.

Meetings and conference calls with Counsel and staff on various issues noted in the
Notice mailing process, claims submission and regarding status issues;

4.

Monitor and maintain IT compliance and security review;

5.

Revisions to website based on issues or requests.

Richard Golumb
Randall Pulliam

December 2, 2011

3

INVOICE
I.

COSTS:
A.

PROOF OF CLAIM FORMS:
Electronic Claims :
65,599 claims @ $.40

$ 26,239.60

Paper Claims
10,741 claims @ $.95

10,203.95

Total invoiced for claims activity this period
B.

C.

D.

E.

$ 36,443.55

IVR / LIVE OPERATOR COSTS:
IVR Call minutes
169,833 minutes @ $0.23/min.
Live Operators
30,900 minutes @ $0.50/min.
Internal Operators1
18,015 minutes @ $0.50/min.

39,061.59
15,450.00
9,007.50

WEBSITE MAINTENANCE:
Monthly Maintenance (8 @ $750/month)

5,250.00

CORRESPONDENCE:
Responses/Deficiency Letters

1,460.50

2,921 @ $0.50/response

PROCESS RETURNED POSTCARDS
317,781 returns @ $0.05
661,054 printed notices to re-mail @ $0.039

15,889.05
25,781.11

F.

SCANNING OF RETURNED NOTICES & PAPER CLAIM FORMS
SUBMITTED (reduced rate)
Scans
1,159,061 @ $0.05
57,953.05

G.

OTHER OUT-OF-POCKET COSTS:
Telephone
Claim Form Package & Postage2
Locator Service (NCOA & TransUnion)
Postage 3
Post Office Box Renewal
Sales Tax on Returns and Remails
Photocopies (2,545 @ $0.10)

$ 3,348.95
15,830.25
75,505.34
48,195.94
605.00
1,184.08
254.50
144,924.06

TOTAL COSTS
1

$ 351,220.41

Use of external operators terminated on June 14, 2011. Internal operator time only reflects time they spent on
Kardonick case calls and messages.
2
21,500 claim form packages were printed as inventory to mail per the requests received by the live operators,
correspondence, etc. The amount is net of $4,693.63 in excess postage received in the original advance.
3
This postage relates to additional notices re-mailed that were not covered by the advance postage received of
$93,000 received on July 25, 2011. HR&S advanced this additional postage to allow the Notices to be released
promptly.

Richard Golumb
Randall Pulliam

II.

4

December 2, 2011

FEES:
Partners
21.00 Hours @ $210.00 - $265.00
Managers / Computer
Programmers
65.75 Hours @ $150.00 - $175.00
Senior Accountants / Data
Processing Supervisors 42.75 Hours @ $110.00 - $150.00
TOTAL FEES
TOTAL INVOICE

Amount Due from Invoice Dated May 31, 2011
Amount Paid
Amount Due
TOTAL DUE

$ 5,250.00
10,237.50
4,702.50
20,190.00
$ 371,410.41

$ 273,200.68
247,898.18
25,302.50
$ 396,712.91