State of Hawaii v. Trump

Filing 329

Declaration re #328 MOTION to Enforce or, In the Alternative, to Modify Preliminary Injunction re #291 Preliminary Injunction, of Neal K. Katyal. (Attachments: #1 Exhibit A, #2 Exhibit B, #3 Exhibit C, #4 Exhibit D, #5 Exhibit E, #6 Exhibit F, #7 Certificate of Service)(Katyal, Neal)

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 1 of 168 PageID 1458

Exhibit A

EXHIBIT E

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 2 of 168 PageID 1459

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 3 of 168 PageID 1460

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 4 of 168 PageID 1461

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 5 of 168 PageID 1462

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 6 of 168 PageID 1463

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 7 of 168 PageID 1464

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 8 of 168 PageID 1465

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 9 of 168 PageID 1466

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 10 of 168 PageID 1467

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 11 of 168 PageID 1468

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 12 of 168 PageID 1469

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 13 of 168 PageID 1470

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 14 of 168 PageID 1471

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 15 of 168 PageID 1472

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 16 of 168 PageID 1473

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 17 of 168 PageID 1474

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 18 of 168 PageID 1475

Exhibit 1

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

From:
To:
Cc:
Subject:
Date:
Attachments:

Importance:

Page 19 of 168 PageID 1476

Jacobs, Ellen A
[e-mail]
Berdinner, Kiera; Day, Barbara J
PRM R&P Abstracts – Input Needed for FY16
Tuesday, June 30, 2015 8:21:17 AM
image001.png
image002.png
image003.png
image004.png
image005.png
FY2016 R&P NOFO - Abstract Completion Instructions.docx
FY2016 R&P NOFO Sample Abstract.doc
TX-Abilene-IRC Affiliate Abstract.pdf
TX-Amarillo-LIRS Affiliate Abstract.pdf
TX-Amarillo-USCCB Affiliate Abstract.pdf
TX-Amraillo-CWS Affiliate Abstract.docx
TX-Austin-CWS Affiliate Abstract.docx
TX-Austin-EMM Affiliate Abstract.pdf
TX-Austin-USCCB Affiliate Abstract.pdf
TX-Dallas-CWS Affiliate Abstract.docx
TX-Dallas-IRC Affiliate Abstract.pdf
TX-Dallas-LIRS Affiliate Abstract.pdf
TX-Dallas-USCCB Affiliate Abstract.pdf
TX-El Paso-USCCB Affiliate Abstract.pdf
TX-Fort Worth-CWS Affiliate Abstract.docx
TX-Fort Worth-LIRS Affiliate Abstract.pdf
TX-Fort Worth-USCCB Affiliate Abstract.pdf
TX-Fort Worth-WR Affiliate Abstract.docx
TX-Houston-CWS Affiliate Abstract.docx
TX-Houston-ECDC Affiliate Abstract.pdf
TX-Houston-EMM Affiliate Abstract.pdf
TX-Houston-LIRS Affiliate Abstract.pdf
TX-Houston-USCCB Affiliate Abstract.pdf
TX-Houston-USCRI Affiliate Abstract.pdf
TX-San Antonio-USCCB Affiliate Abstract.pdf
High

Dear State Refugee Coordinator:

This message follows Barbara Day’s note sent to you on Wednesday, May 27 th regarding the
opportunity to provide your input to the U.S. Department of State’s fiscal year 2016 Reception and
Placement Program.

Attached, you will find copy/ies of the affiliate abstract(s) for each resettlement site proposed or
currently operating in your state.  A blank copy of a sample abstract and the instructions provided in
the full announcement are also attached. You may review the full announcement at
www.grants.gov.  Once at the site, select “Find Grant Opportunities,” then “Browse by Agency,” and
finally, “Department of State.”  The funding number is PRM-PRMUSRAP-16-001.

Your feedback concerning proposed placement in your state is invaluable to us.  We would greatly
appreciate your comments on the proposed refugee placement plans for your state no later than
close of business Wednesday, July 15 th.  Please send your responses via e-mail directly to me at
[e-mail].

In addition, we invite you to comment on any changes in funding for services for which refugees are
eligible that could impact the quality of resettlement in your state.  You may reply with your
response to this e-mail.

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 20 of 168 PageID 1477

Please feel free to contact me via email or at 202-453-9254 if you have any questions or experience
any difficulty in opening the attached documents.  You may also contact Barbara Day, Domestic
Resettlement Section Chief, at [e-mail] or [phone].

Thank you for your support.  We look forward to your feedback.

Kind regards,

Ellen Jacobs
Intern, Refugee Admissions • Bureau of Population, Refugees, and Migration • U.S. Department of State
2025 E Street NW, Washington, DC 20520 | phone: [phone] | fax: [phone] | email: [e-mail]
Stay Connected with PRM:

This email is UNCLASSIFIED.

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 21 of 168 PageID 1478

U.S. DEPARTMENT OF STATE
BUREAU OF POPULATION, REFUGEES, AND MIGRATION (PRM)

FY2016 Notice of Funding Opportunity for Reception and Placement Program
Funding Opportunity Number: PRM-PRMUSRAP-16-001
Catalog of Federal Domestic Assistance (CFDA) number: 19.510 - U.S.
Reception and Placement Program
Appendix B: Abstract Completion Instructions
Successful applicants will be required to submit additional affiliate and sub-office
contact information during the post-award process. Applicants will be required to
inform the Bureau throughout the year of any address or leadership changes.
National Agency: The name of the national agency.
Affiliate Code: For existing affiliates and sub-offices, enter the PRM affiliate code
assigned by the Refugee Processing Center.
Office State: The state in which the affiliate is located.
Office City: The city in which the affiliate is located; the same city as in the
Address field below.
Office Name: The name of the office where R&P services are provided.
Office Address: The street address of the office where R&P services are provided
and files maintained.
Joint Sites: If the office operates as a joint site, provide the acronym of the other
R&P agency or agencies that co-manage the office. Please consult with the comanaging agency or agencies to ensure that caseload and FTE statistics are wellcoordinated and not double-counted. Information on abstracts for jointly-operated
affiliates must reflect only the sponsoring agency’s activities; it should not
represent a combination of partner agencies’ information.

1

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 22 of 168 PageID 1479

Sub offices/Administering Offices: The abstract should clearly indicate whether the
office is an administering or sub-office and identify management relationships with
administering or sub-offices. The Bureau defines a sub-office as an office,
operating under management supervision of an affiliate office, that provides R&P
services and stores client case files during the R&P period.
R&P Program Affiliate Staffing: Staff information should be expressed in fulltime equivalents (FTE). A full-time equivalent is determined by adding the
number of hours each person devotes to R&P activities each week and dividing by
40. Thus, if four people each devote five hours per week to R&P, the resulting
FTE is 0.5. Provide information for FY2015 and FY2016.
R&P Staff Paid by R&P (FTE): The number of FTEs working on R&P who are
paid from R&P funds (calculated according to example above).
R&P Staff Paid by Other (FTE): The number of FTEs working on R&P who are
paid from other (normally private) funding sources. Do not include unpaid
volunteers.
Refugee Client to R&P Staff Ratio: The ratio of the projected number of arrivals
for FY2015 and for FY2016 to the number of FTEs working on R&P.
Caseload Statistics: Provide statistics for the number of individuals according to
the following instructions. The regional categories for FY2016 are defined as: AFAfrica; EA-East Asia; ECA-Europe and Central Asia; LAC-Latin America and the
Caribbean; and NE/SA-Near East/South Asia.
• FY2014 Actual Arrivals: If the affiliate was a participant in the FY2014
R&P program, provide the final number of actual arrivals to the affiliate in
FY2014. The number of arrivals may not necessarily match the capacity
acknowledged for FY2014.
• FY2015 Acknowledged Capacity: If the affiliate was a participant in the
FY2015 R&P program, provide the capacity acknowledged by PRM as of
the date this proposal is submitted.
• FY2015 Anticipated Arrivals: Provide the total number of actual arrivals
projected for the entirety of the fiscal year. The number projected is not
necessarily the number proposed or capacity acknowledged last year.

2

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 23 of 168 PageID 1480

• FY2016 Proposed Capacity: The affiliate’s proposed arrivals based on the
community’s ability to resettle refugees. Include SIVs in the NE/SA
numbers.
FY2014 R&P Period Employment Outcome (individuals): The applicant must
provide FY2014 R&P period employment outcomes (expressed as a % and fraction
– employed over employable) for all employable refugees at this site.
FY2014 R&P Period Out-migration Outcome (individuals): The applicant must
provide FY 2014 R&P period out-migration outcomes (expressed as a % and
fraction – out-migrated over arrived) for all refugee arrivals at this site.
FY2014 R&P Period Report Outcomes (all cases): The applicant must provide
FY2014 R&P period report outcomes regarding refugees at this site. First state the
total number (noting both cases and individuals) of R&P period reports submitted
at the time of completion of this abstract. Then for each item, state the number of
reports (cases) showing outcomes that were late, incomplete, and/or noncompliant.
Recent/Proposed Caseload:
• Nationalities served in FY2014 and FY2015: List all nationalities served by
the affiliate in FY2014 and FY2015.
• Proposed nationalities to be served at this location in FY2016: List any
nationalities to be served by the affiliate in FY2016.
• Languages available on staff to support the proposed caseload: List
languages spoken by affiliate staff. Only include those languages spoken
by the proposed caseload.
• Languages available from within the community of resettlement to support
the proposed caseload: List languages for which interpretation may be
reasonably provided from within the community of resettlement. Only
include those languages spoken by the proposed caseload.
• Other language resources used (note frequency and general circumstances
of use): List other language resources (such as telephonic resources) used
by the affiliate, as well as how frequently and under what circumstances
these resources are used.
3

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 24 of 168 PageID 1481

Site Rationale:
• Number of other affiliates present: Note the number of other affiliates
located in the same metro area (i.e., affiliates which serve the same general
placement area). Do not include the names of other affiliates.
• Local overall unemployment rate: Note the local overall unemployment rate
for the area.
• Available jobs: List the types of jobs and/or fields where refugees most
commonly found employment in FY2014 and FY2015.
• Average starting wage: Note the average starting wage or range refugees
earned in FY2014 and FY2015. Note whether jobs were full-time or parttime, and whether they offered benefits.
• Average monthly rent and availability: Note the average monthly rent for 1, 2-, and 3-bedroom housing. For each, note whether such housing is
always, frequently, sometimes, or never available.
• Average wait time for newly arrived refugees to receive a health screening:
Note the average number of days it takes for a refugee to receive their initial
health screening after arrival. If necessary, you may include a range.
Grievance and Protection from Sexual Exploitation and Abuse (PSEA) Policy
• Indicate whether the affiliate has a grievance policy.
• Indicate whether the affiliate has incorporated the Inter-Agency Standing
Committee’s six core principles for PSEA into the organization’s code of
conduct for all staff and volunteers.
Instructions: Please number each response and include the question topic in bold.
The questions below should not be repeated in your response.
1. Health Care Access and Refugees with Special Needs: Within the caseload
you propose to resettle in FY2016, list any conditions that, generally speaking,
you are unable to accommodate (i.e., medical conditions, case composition or

4

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 25 of 168 PageID 1482

size, special need, etc). For each type of condition you list, briefly explain this
location’s service limitations.
2. Public Outreach: Describe your FY2015 outreach activities and concrete
results from these activities. Describe your outreach strategy for FY 2016 and
how it will result in positive outcomes for refugees.
3. Financial Resources: Enumerate in the chart below the financial contributions
from all sources developed by the affiliate in FY2014 and FY2015, and
proposed for FY2016 to support the R&P Program. Information on Abstracts
for jointly-operated affiliates must reflect only the applicant agency’s activities;
it should not represent a combination of partner agencies’ information. Include
only those resources to be used for R&P activities. Name sources of funding
from state, county, or local government. To calculate the per capita total, use
actual arrivals for FY2014, acknowledged capacity for FY2015, and proposed
capacity for FY2016. Note, other public funding (federal or state) may not
supplant or comingle with R&P funds.

Type of Donor

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash

FY2016
Projected
In-kind
Value

Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government:
[SOURCE]
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER
CAPITA

5

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 26 of 168 PageID 1483

FY2016 Affiliate/Sub-office Abstract
***Each Abstract must be limited to 3 pages***

National Agency

Affiliate Code

Office State

Office City

Office Name
Office Address
JOINT SITE

SUB-OFFICE
Sub-office

If joint site, with which agency
or agencies?

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio
FY2015
FY2016

FY2014 Actual Arrivals
CASELOAD STATISTICS
(number of individuals)

FY2015 Acknowledged Capacity
FY2015 Anticipated Arrivals

PROPOSED FY2016

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity
No U.S. Tie Capacity
Total Capacity
FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):
Number of reports showing social security card application as late or incomplete

(cases)

Number of reports showing enrollment in cash assistance as late or incomplete

(cases)

Number of reports showing enrollment in medical assistance as late or incomplete

(cases)

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

(cases)

Number of reports showing enrollment in ESL as late or incomplete

(cases)

Number of reports showing enrollment in employment services as late or incomplete

(cases)

Number of reports showing school enrollment of minor child as late or incomplete

(cases)

Number of reports showing health screening as late or incomplete

(cases)

Number of reports showing enrollment in other services as appropriate as late or incomplete

(cases)

Number of reports showing household income not exceeding expenses

(cases)

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

(cases)

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 27 of 168 PageID 1484

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015
Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload
Other language resources used

Only include languages spoken by the proposed caseload.
Only include languages spoken by the proposed caseload.
Note whether these resources are telephonic or in-person, and
include the frequency and general circumstances of use.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs
Average starting wage

List types of jobs/fields where refugees most commonly found
employment in FY2014 and FY2015.
Note the average starting wage or range refugees earned in
FY2014 and FY2015. Note whether jobs were full-time or parttime, and whether they offered benefits.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $_________
2-Bedroom: $_________
3-Bedroom: $_________

Average wait time for newly arrived
refugees to receive a health screening

Available: ____________
Available: ____________
Available: ____________

__________ days

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

___ Yes

___No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

___ Yes

___No

**Instructions: Please number each response and include the topic in bold. The instructions
below should not be repeated in your response.
1. Health Care Access and Refugees with Special Needs: Within the caseload you propose to
resettle in FY2016, list any conditions that, generally speaking, you are unable to
accommodate (i.e., medical conditions, case composition or size, special need, etc). For each
type of condition you list, briefly explain this location’s service limitations.

FY2016 Reception and Placement Program Proposal

2

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 28 of 168 PageID 1485

2. Public Outreach: Describe your FY2015 outreach activities and concrete results from these
activities. Describe your outreach strategy for FY2016 and how it will result in positive
outcomes for refugees.
3. Financial Resources: Enumerate in the chart below the financial contributions from all
sources developed by the affiliate in FY2014 and FY2015, and proposed for FY2016 to
support the R&P Program. Information on Abstracts for jointly-operated affiliates must
reflect only the applicant agency’s activities; it should not represent a combination of partner
agencies’ information. Include only those resources to be used for R&P activities. Name
sources of funding from state, county, or local government. To calculate the per capita total,
use actual arrivals for FY2014, acknowledged capacity for FY2015, and proposed capacity
for FY2016. Note: other public funding (federal or state) may not supplant or comingle with
R&P funds.

Type of Donor

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash

FY2016
Projected
In-kind
Value

Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government:
[SOURCE]
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER
CAPITA

FY2016 Reception and Placement Program Proposal

3

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 29 of 168 PageID 1486

FY2016 Affiliate/Sub-office Abstract
***Each Abstract must be limited to 3 pages***

Office State

International Rescue
Committee, Inc.
Texas

Office Name

The IRC in Abilene

Office Address

3303 North Third Street Suite D, Abilene Texas 79603

National Agency

Affiliate Code
Office City

JOINT SITE

TXIRC02
Abilene

SUB-OFFICE

If joint site, with which agency
or agencies?

Sub-office

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers)
FY2015
4.25
0

3.45

FY2016

The IRC in Abilene

Administering affiliate

N/A

The IRC in Dallas

Total Client/FTE Ratio

71
72

0
FY2014 Actual Arrivals

279

FY2015 Acknowledged Capacity

200

FY2015 Anticipated Arrivals

CASELOAD STATISTICS
(number of individuals)

300

PROPOSED FY2016

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

15

100

0

25

50

190

No U.S. Tie Capacity

60

0

0

0

0

60

Total Capacity

75

100

0

25

50

250

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

61.59%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

3.23%

123/279

Number of reports showing social security card application as late or incomplete

0

Number of reports showing enrollment in cash assistance as late or incomplete

0

Number of reports showing enrollment in medical assistance as late or incomplete

0

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

0

Number of reports showing enrollment in ESL as late or incomplete

0

Number of reports showing enrollment in employment services as late or incomplete

0

Number of reports showing school enrollment of minor child as late or incomplete

0

Number of reports showing health screening as late or incomplete

0

Number of reports showing enrollment in other services as appropriate as late or incomplete

0

Number of reports showing household income not exceeding expenses

0

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 30 of 168 PageID 1487

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–
FY2015
Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload
Languages available from within
the community of resettlement to
support the proposed caseload
Other language resources used

Afghanistan, Bhutan, Burma, Burundi, Congo, Cuba, Dem. Rep.
Congo, Iraq, Rwanda, Togo
Afghanistan, Bhutan, Burma, Burundi, Congo, Cuba, Congo DR, Iraq,
Rwanda
Arabic, Burmese, Falam, French, Hakah Chin, Hindi, Kikongo,
Kinyamulenge, Kinyarwanda, Kirundi, Kiswahili, Lingala, Nepali,
Spanish, Swahili
Arabic, Burmese, Falam, French, Hakah, Chin, Hindi, Kikongo,
Kinyamulenge, Kinyarwanda, Kirundi, Kiswahili, Lingala, Nepali,
Spanish, Swahili
The office has access to Certified Languages International language
line, but this resource was not utilized in FY2014 or FY2015.

SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

0
3.7%
Manufacturing, housekeeping & janitorial services, food services,
direct service staff in the medical field, landscaping, retail.

Average starting wage

$8.11 for full-time positions; 95% full-time; 60% of full-time
positions offered benefits.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $ 510
2-Bedroom: $ 600
3-Bedroom: $ 830

Average wait time for newly arrived
refugees to receive a health screening

14-21 days

Available: Frequently
Available: Always
Available: Always

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

Yes

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

Yes

1. Health Care Access and Refugees with Special Needs: The IRC in Abilene is capable of
serving a wide variety of cases, including adults with complex medical needs, clients with basic
mental health needs, large families, single-headed households, single cases, clients with
disabilities, and elderly clients. The office has limited capacity, however, to serve LGBTI clients,
clients with complex mental health issues, or minor clients with complex medical needs.
Although the IRC office is clearly marked as a welcoming, LGBTI-friendly establishment, and
IRC staff receive extensive training on the issue, there are very few resources in Abilene for
LGBTI individuals. Access to pediatric medical services is also limited, despite office
coordination with medical providers and partner organizations. Children with complex medical

FY2016 Reception and Placement Program Proposal

2

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 31 of 168 PageID 1488

needs, such as cardiac issues, must travel 150-200 miles to receive services in Fort Worth/Dallas,
Texas, causing financial and emotional pressure on refugee families. Finally, most local mental
health service providers do not accept federal insurance or offer interpretation services. The IRC
in Abilene is able to refer clients with basic mental health concerns to the Betty Hardwick Center
for Mental Health and Retardation and is actively seeking to increase its capacity to provide
culturally and linguistically appropriate services to clients with mental health needs. The IRC in
Abilene serves clients with special needs through its Intensive Case Management program and
maintains strong relationships with local medical providers and social service organizations to
further assist clients with special needs.
2. Public Outreach: The IRC in Abilene provides regular community outreach presentations
to various community groups, faith based groups, and colleges. This has led to an increase in the
number of volunteers and family mentors. As a direct result, the Abilene office implemented a
volunteer-led ESL training program which has served approximately 50 clients thus far in
FY2015. IRC attends community networking events, such as those hosted by the Basic Needs
Network and the Abilene Chamber of Commerce. The IRC in Abilene has established
relationships to offer clients a robust cultural orientation series with guest speakers on topics of
health, domestic violence, home ownership, nutrition, and youth services. These relationships
have also been utilized to offer IRC clients services including specialized school orientations,
reading programs, interview clinics and employment opportunities. Additionally, the IRC
actively outreaches to the Midland Community. The IRC hosted a three-day training for
Midland service providers, community members and employers. The IRC attends the Midland
Agency Cross Check meeting, a monthly gathering of local social service providers. In FY2016,
the IRC in Abilene plans to expand its networking with government agencies, school districts,
faith and community based groups, and the business and nonprofit communities. Through this
outreach, IRC will continue to increase client access to community services and assist refugees
in the integration process.
3. Financial Resources:

Type of Donor
Foundations/
Corporations
Faith-based/ Communitybased Organizations
Fees for Service
Individuals
Volunteer Hours/Miles
State/County/Local Gov.
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER CAPITA

Projected Contributions to the R&P Program
FY2015
FY2014
FY2015
FY2014
Estimated
Actual
Estimated
Actual
In-kind
In-kind
Cash
Cash
Value
Value

FY2016
Projected
Cash

FY2016
Projected
In-kind
Value

$12,000

$18,000

$6,000
$22,500

$0
$0

$15,000
$9,000
$52,000

$12,000
$65,000

$40,500
$145

FY2016 Reception and Placement Program Proposal

$0
$0

$76,000
$380

$0
$0

$95,000
$380

3

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 32 of 168 PageID 1489

Lutheran Immigration and
Affiliate Code
Refugee Service
Office City
Texas
Refugee Services of Texas, Inc. (RST)
1731 S Avondale Street, Amarillo TX 79106

National Agency
Office State
Office Name
Office Address

TXLIRS08
Amarillo

JOINT SITE
If joint site, with which agency
or agencies?

SUB-OFFICE

N/A
Dallas, TX

Sub-office

CWS

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio

1.53
1.53

FY2015
FY2016

0.0
0.0

70:1
70:1
FY2014 Actual Arrivals

107

FY2015 Anticipated Arrivals
PROPOSED FY2016

130

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

107

AF

U.S. Tie Capacity
No U.S. Tie Capacity
Total Capacity

EA

ECA

LAC

NE/SA

Total

15
0
15

75
0
75

0
0
0

0
0
0

17
0
17

107
0
107

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

33%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

7%

57 cases/130 individuals

Number of reports showing social security card application as late or incomplete

0 cases

Number of reports showing enrollment in cash assistance as late or incomplete

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

0 cases
0 cases
0 cases

Number of reports showing enrollment in ESL as late or incomplete

0 cases

Number of reports showing enrollment in employment services as late or incomplete

0 cases

Number of reports showing school enrollment of minor child as late or incomplete

0 cases

Number of reports showing health screening as late or incomplete

0 cases

Number of reports showing enrollment in other services as appropriate as late or incomplete

0 cases

Number of reports showing household income not exceeding expenses

0 cases

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0 cases

Number of reports showing enrollment in medical assistance as late or incomplete

146

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 33 of 168 PageID 1490

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–
FY2015
Proposed nationalities FY2016

Burmese (Karen, Karenni, Chin), Iranian, Somali, Iraqi,
Cuban, Burundian, Congolese
Burmese (Karen, Karenni, Chin), Iranian, Somali, Iraqi,
Cuban, Burundian, Congolese
Arabic, Burmese, Karen, Chin, Farsi, Lai, Maay Maay,
Malay, Somali, Spanish, Tedim, French, Kirundi, Lingala

Languages available on staff to
support the proposed caseload
Languages available from within
Karenni, Tigrinya, Tegreh, Blein, Hakha Chin,
the community of resettlement to
Kinyarwanda, Kirundi
support the proposed caseload
Amarillo Interpreting Services (telephonic interpretation) is
Other language resources used
used 1 -2 times per year when staff is not available.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs
Average starting wage

1
3.2%
Food processing (meat packing), construction, retail,
hospitality and food service
FY2014: $11.59
FY2015: $12.50, FT 95%, PT 5%
95% receive health benefits at 90 days

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $475
2-Bedroom: $600
3-Bedroom: $750

Average wait time for newly arrived
refugees to receive a health screening

Available: Always
Available: Always
Available: Always

15 to 30 days

GRIEVANCE AND PSEA POLICY

Indicate whether you have a grievance policy.

X Yes __No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

X Yes __No

1. Health Care Access and Refugees with Special Needs: RST Amarillo cannot accommodate
the following special medical needs: severe developmental and physical disabilities (unless
accompanied by or reunited with a primary caregiver), pediatric cardiology, significant hearing or
visual impairment, and severe mental health issues. RST Amarillo is not able to provide home
health care while a client is awaiting Medicaid eligibility, and hearing and visually impaired public
infrastructure and services are not readily accessible in Amarillo.
2. Public Outreach: The public outreach strategy for FY 2015 and FY 2016 consists primarily of
presentations, conferences, and special events, including participation in the Moore County
Refugee Conference, attended by 120 individuals in 2015, and the RST Amarillo World Refugee
Day event. World Refugee Day corporate sponsors include Tyson, Amarillo National Bank, United
Supermarkets, and Sam’s Club, for a total contribution of approximately $10,000. As a result of
outreach in FY 2015, RST Amarillo forged relationships with three large churches resulting in free
147

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 34 of 168 PageID 1491

bus transportation for refugee ESL students, 30 volunteers, and 15 refugee parent workshops
organized by volunteers which provided an orientation to the U.S. school system. RST Amarillo
will also benefit from five co-sponsorships or welcoming teams during FY 2015. RST Amarillo
reached out to local apartment communities and High Plains Food Bank to expand the refugee
garden program and consequently added two additional community gardens. FY 2016 outreach
strategies include continued support of the local advisory committee which is composed of key
area social service providers. The area director will continue to build relationships with Amarillo
Undivided, a consortium of faith based and social services providers committed to combatting
discrimination against low income and/or immigrant families.
3. Financial Resources: In FY 2014 and FY 2015 RST Amarillo received cash and in-kind
donations from faith based organizations, individuals, corporations, and local businesses. RST
allocates resources to assist with R&P operations and direct assistance to clients such as food,
clothing, and household items. FY 2016 fundraising strategies include the addition of two
AmeriCorps VISTA members and an administration level development director. VISTA members
will be charged with focusing exclusively on resource development and marketing activities.
Resources developed will be allocated towards enhancing the operational capacity of the R&P
program. FY 2016 anticipated sources of funding, reflected in the chart for LIRS cases only, are
individual donors, corporations, and faith based organizations.

Type of Donor

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
Actual
In-kind
Estimated
In-kind
Cash
Value
Cash
Value

FY2016
Projected
Cash

FY2016
Projected
In-kind
Value

Foundations/
Corporations

$4,800

$1,700

$5,000

$2,000

$2,000

$2,000

Faith-based/
Community-based
Organizations

$6,500

$10,000

$3,800

$8,000

$4,000

$8,000

$0

$0

$0

$0

$0

$0

Individuals

$2,800

$3,500

$3,500

$5,500

$6,000

$6,000

Volunteer
Hours/Miles

$0

$15,000

$0

$10,000

$0

$12,000

State/County/Local
Government

$0

$0

$0

$0

$0

$0

Affiliate/Sub-office

$0
$0

$0
$0

$0
$0

$0
$0

$0
$0

$0
$0

Other

$0

$0

$0

$0

$0

$0

$14,100

$30,200

$12,300

$25,500

$12,000

$28,000

$108

$232

$115

$238

$112

$262

Fees for Service

Headquarters

TOTALS
TOTALS PER
CAPITA

148

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 35 of 168 PageID 1492

National Agency

USCCB

Affiliate Code

TXUSCC01

Office State

Texas

Office City

Amarillo

Office Name

Catholic Charities of the Texas Panhandle

Office Address

200 S. Tyler Street, Amarillo, TX 79105
JOINT SITE

SUB-OFFICE
Sub-office

N/A

N/A

Administering affiliate

If joint site, with which agency
or agencies?

N/A

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio
FY2015

2.28

0

70/1

FY2016

2.28

.2

65/1
FY2014 Actual Arrivals

160

FY2015 Anticipated Arrivals
PROPOSED FY2016

166

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

160

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

25

110

0

0

25

160

No U.S. Tie Capacity

0

0

0

0

0

0

25

110

0

0

25

160

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

25.88%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

3.61%
67/166

Number of reports showing social security card application as late or incomplete

0

Number of reports showing enrollment in cash assistance as late or incomplete

0

Number of reports showing enrollment in medical assistance as late or incomplete

0

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

0

Number of reports showing enrollment in ESL as late or incomplete

0

Number of reports showing enrollment in employment services as late or incomplete

0

Number of reports showing school enrollment of minor child as late or incomplete

0

Number of reports showing health screening as late or incomplete

0

Number of reports showing enrollment in other services as appropriate as late or incomplete

0

Number of reports showing household income not exceeding expenses

0

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0

FY2016 Reception and Placement Program Proposal

184

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 36 of 168 PageID 1493

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015
Proposed nationalities FY2016

Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload
Other language resources used

Somalis, Burmese, Iraqis, Rwandans, Congolese Afghanis, and
Eritreans.
Somalis, Burmese, Iraqis, Rwandans, Congolese Afghanis, and
Eritreans.
Burmese ( Chin, Karen, Burmese), Arabic, Persian, Somali,
Swahili, Kirundi, French, Spanish, and English
Dari, Farsi, Vietnamese, Lao, Amharic, Tigrinya, Polish, German,
Turkey, Chinese and different dialects of Burmese language.
Utilizing Amarillo Interpreting Service within Catholic Charities of the
Texas Panhandle
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

Average starting wage

One
3.0%
Tyson Meat Processing, Swift Meat Processing, Cargill Meat
Plant, Wal-Mart, Construction companies, local hospitals.
Airports, hotels, schools, cheese factory, affialted foods, Truck
driving, interpreting, uniform companies, and dry-cleaning.
The meat plants, hospitals, truck driving, uniform companies,
schools have offered benefits. The average starting wage is
between $8.00 and $14.00. The majority of jobs are full-time.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $500.00
Available: Always
2-Bedroom: $600.00-700.00 Available: Always
3-Bedroom: $ 700.00-900.00 Available: Always

Average wait time for newly arrived
refugees to receive a health screening

14 days

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

__X_ Yes

___No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

__X_ Yes

___No

1. Health Care Access and Refugees with Special Needs: The main health care providers
clients use are Texas Tech Clinic, Northwest TX Hospital and Baptist Saint Anthony’s
Health care system. Texas Tech clinic has many specialists and internally handles any
referrals. Some surgical needs, especially pediatric, require referral to Dallas (6-hours drive)
or Lubbock (2-hours drive). The Regence Health Network has a program for low-income
families without Medicaid. Some local doctors speak Arabic. Medicaid-covered dental
services are limited. Special needs such as severe burns require referral to Lubbock. Usually,
these out-of town referrals occur not because the specialist does not exist in Amarillo, but

FY2016 Reception and Placement Program Proposal

185

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 37 of 168 PageID 1494

because many in-town specialists do not accept Medicaid. Mental health issues are referred
to TX Panhandle Centers for Counseling. For Rehabilitation services, we refer to TX Dept.
of Assistive and Rehabilitation Services where a counselor helps with vocational needs for
individuals with disabilities. Resettlement staff at CCTXP stay in close communication with
the city of Amarillo Public Health Department to discuss current refugee medical issues.
2. Public Outreach: Amarillo’s Refugee Advisory Committee (RAC) meets at the Amarillo
Health Department once a quarter. RAC members include: the two resettlement agencies,
local Church leaders, ESL providers, the Apartment Association, community providers,
business owners, Amarillo Independent School District, and the City of Amarillo. In these
meetings we discuss capacity, challenges/problems, and how to build community support and
increase our non-government funding. CCTXP staff also participates in community health
fairs and job fairs. CCTXP staff work closely with community providers who serve refugee
clients, as well as the local school system, churches, medical facilities and police department.
CCTXP participates in consultations with the State Refugee Coordinator and the State
Refugee Health Coordinator. These meetings are held either in Austin or the State Refugee
Coordinator visits Amarillo area to meet with community leaders and refugee service
providers. CCTXP also participates in community events such as Chin national day, Karenni
Kay Boe festivals. We will continue these efforts in 2016.
3. Financial Resources: Local churches provide occasional cash contributions and in-kind
donations, including food drives and non-food donations. Individual members of the
community donate furniture, children’s clothes, and household items. Volunteers provide
help in using their own vehicles and time to set up apartments.

Type of Donor

Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government:
[SOURCE]
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash

FY2016
Projected
In-kind
Value

$0

$6,000

$0

$0

$0

$0

$0

$12,000

$0

$0

$0

$0

$0
$0

$0
$35,000

$0
$0

$0
$44,129

$0
$0

$0
$44,129

$0

$15,000

$0

$0

$0

$0

$0

$0

$0

$0

$0

$0

$0
$0
$0
$0

$0
$0
$0
$68,000

$0
$0
$0
$0

$0
$0
$0
$44,129

$0
$0
$0
$0

$0
$0
$0
$44,129

$0

$409.64

$0

$275.81

$0

$275.81

FY2016 Reception and Placement Program Proposal

186

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 38 of 168 PageID 1495

National Agency

Church World Service

Affiliate Code

TXCWS 05

Office State

Texas

Office City

Amarillo

Office Name

Refugee Services of Texas, Inc. (RST-Amarillo)

Office Address

1731 S. Avondale, Amarillo, TX 79106
JOINT SITE

If joint site, with which agency
or agencies?

SUB-OFFICE

N/A

Sub-office

LIRS

Dallas, TX

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio

2.59
2.59

FY2015
FY2016

0
0

61/1
68/1
FY2014 Actual Arrivals

175

FY2015 Anticipated Arrivals
PROPOSED FY2016

148

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

157

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

30

130

0

0

15

175

No U.S. Tie Capacity

0

0

0

0

0

0

30

130

0

0

15

175

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

23.9% (22/92)

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

2.0% (3/148)
68/148

Number of reports showing social security card application as late or incomplete

0

Number of reports showing enrollment in cash assistance as late or incomplete

0

Number of reports showing enrollment in medical assistance as late or incomplete

0

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

0

Number of reports showing enrollment in ESL as late or incomplete

1

Number of reports showing enrollment in employment services as late or incomplete

1

Number of reports showing school enrollment of minor child as late or incomplete

0

Number of reports showing health screening as late or incomplete

1

Number of reports showing enrollment in other services as appropriate as late or incomplete

0

Number of reports showing household income not exceeding expenses

3

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

3

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 39 of 168 PageID 1496

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015
Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload

Burma, Cuba, DR Congo, Eritrea, Iran, Iraq, Rwanda, Somalia,
Sudan.
Burma, Cuba, DR Congo, Eritrea, Iran, Iraq, Rwanda, Somalia,
Sudan.
Arabic, Burmese, Chin, Farsi, Karen, Lai, Maay Maay, Malay,
Somali, Spanish, Tedim, Thai, Zomi.
via RST network: French, Lingala, Swahili.

Languages available from within the
community of resettlement to support
the proposed caseload

Amharic, Kinyarwanda, Kirundi, Tigrinya.

Other language resources used

Amarillo Interpretation Services/Catholic Charities (1-2 times per
year); contract interpreters (1 time per quarter).
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

Average starting wage

2
3.0%, March 2015, Bureau of Labor Statistics
Listed in order of frequency of job placement, from most frequent
to least frequent: Food processing (meat packing), construction,
retail, hospitality, food service. Major employer partners include:
Tyson, JBS Swift, Rocla Construction, Wal-mart, Leading Edge .
The average starting wage in FY 2014 and FY 2015 was $12.50
per hour. 95% were employed in full-time jobs; 5% were
employed part-time. 95% were offered benefits by their
employers.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $475
2-Bedroom: $600
3-Bedroom: $750

Average wait time for newly arrived
refugees to receive a health screening

Available: Always
Available: Always
Available: Always

22 days

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

Yes

No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

Yes

No

1. Health Care Access and Refugees with Special Needs: RST-Amarillo cannot resettle severe
developmental and physical disability cases. RST-Amarillo continues community outreach to
support community resources and capacity for these special needs.
2. Public Outreach: RST-Amarillo is an active convener of consultations with service providers,
community leaders and government officials. In FY 2015, RST-Amarillo staff conducted in-

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 40 of 168 PageID 1497

person meetings with the following government officials: the state refugee coordinator, the state
refugee health coordinator, a U.S. Congressional representative, a Texas senator, a Texas state
representative, the local chief of police, mayor and city manager. RST-Amarillo's public
outreach strategy for FY 2015 and FY 2016 focuses on presentations, conferences, and special
events, including the Moore County Refugee Conference, attended by 120 individuals in 2015,
and the RST-Amarillo World Refugee Day (WRD) event. These community awareness events
achieve outcomes in increasing welcome benefitting arriving refugees. WRD sponsors include:
Tyson, Amarillo National Bank, United Supermarkets, and Sam’s Club for a contribution of
approximately $10,000. In FY 2015 RST-Amarillo forged relationships with 3 large churches
resulting in free bus transportation for ESL students, 30 volunteers, and 15 parent workshops.
RST-Amarillo will also benefit from 5 welcoming teams during FY 2015. RST-Amarillo reached
out to local apartment communities and High Plains Food Bank to expand the refugee garden
program, adding 2 additional community gardens. FY 2016 outreach strategies include continued
participation in outreach with local service providers. The area director will continue to build
relationships with Amarillo Undivided, a consortium of faith-based and social services providers
committed to combating discrimination against low-income and/or immigrant families.
3. Financial Resources:

Type of Donor
Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government
Headquarters
Affiliate/Sub-office
Other
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash

FY2016
Projected
In-kind
Value

$3,000

$0

$5,000

$0

$5,000

$0

$9,000

$20,000

$9,000

$21,000

$10,000

$24,000

$0
$0
$0

$0
$0
$10,000

$0
$1,000
$0

$0
$1,000
$11,000

$0
$2,000
$0

$0
$2,000
$12,000

$0

$0

$0

$0

$0

$0

$2,960
$0
$0
$14,960
$101

$0
$0
$0
$30,000
$203

$3,140
$0
$0
$18,140
$104

$0
$0
$0
$33,000
$189

$3,500
$0
$0
$20,500
$117

$0
$0
$0
38,000
$217

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 41 of 168 PageID 1498

National Agency

Church World Service

Affiliate Code

TXCWS 03

Office State

Texas

Office City

Austin

Office Name

Refugee Services of Texas, Inc. (RST-Austin)

Office Address

500 E. St. Johns Ave, Suite 1.280, Austin, TX 78752
JOINT SITE

If joint site, with which agency
or agencies?

SUB-OFFICE

N/A

Sub-office

EMM

Dallas, TX

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio

3.75
3.75

FY2015
FY2016

0
0

69/1
69/1
FY2014 Actual Arrivals

260

FY2015 Anticipated Arrivals
PROPOSED FY2016

279

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

260

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

20

25

0

10

155

210

No U.S. Tie Capacity

15

5

0

15

15

50

35

30

0

25

170

260

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

36.5% (65/178)

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

2.9% (8/279)

116/279

Number of reports showing social security card application as late or incomplete

3

Number of reports showing enrollment in cash assistance as late or incomplete

2

Number of reports showing enrollment in medical assistance as late or incomplete

2

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

2

Number of reports showing enrollment in ESL as late or incomplete

2

Number of reports showing enrollment in employment services as late or incomplete

3

Number of reports showing school enrollment of minor child as late or incomplete

1

Number of reports showing health screening as late or incomplete

3

Number of reports showing enrollment in other services as appropriate as late or incomplete

0

Number of reports showing household income not exceeding expenses

7

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

7

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 42 of 168 PageID 1499

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015
Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload

Afghanistan, Bhutan, Burma, Cuba, DR Congo, Eritrea, Iran, Iraq,
Rwanda, Somalia, Sudan.
Afghanistan, Bhutan, Burma, Cuba, DR Congo, El Salvador,
Eritrea, Ethiopia, Guatemala, Honduras, Iran, Iraq, Rwanda,
Somalia, Sudan, Syria.
Arabic, Burmese, Chin, French, Hindi, Karen, Kurdish, Maithili,
Nepali, Spanish.
via RST network: Farsi, Somali, Swahili

Languages available from within the
community of resettlement to support
the proposed caseload

Amharic, Dari, Farsi, Karenni, Lingala, Pashto, Somali, Swahili,
Tigrinya.

Other language resources used

Translation Interpretation Network (used 1-3 times annually),
Multicultural Refugee Coalition (frequently).
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

Average starting wage

2
3.3%, March 2015, Bureau of Labor Statistics
Listed in order of frequency of job placement, from most frequent
to least frequent: hospitality, food service, food production,
manufacturing, warehouses, retail, security, construction. Major
employer partners include: Hyatt Regency, Applied Materials.
The average starting wage in FY 2014 and FY 2015 was $9.30 per
hour. 90% were employed in full-time jobs; 10% were employed
part-time. 70% were offered benefits by their employers.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $750
2-Bedroom: $900
3-Bedroom: $1000

Average wait time for newly arrived
refugees to receive a health screening

Available: Always
Available: Always
Available: Always

30 days

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

Yes

No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

Yes

No

1. Health Care Access and Refugees with Special Needs: RST-Austin can accommodate all cases
including any medical conditions, case compositions or sizes and special needs .
2. Public Outreach: RST-Austin participates actively in consultations with the state refugee
coordinator as well as local refugee roundtables, which meet periodically with local service
providers to discuss pressing resettlement-related issues. Outcomes of RST-Austin's FY 2015

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 43 of 168 PageID 1500

outreach efforts included 50 volunteers and pro-bono legal services for approximately 30 clients.
RST-Austin's FY 2015 outreach strategy includes targeted presentations, a World Refugee Day
event with 2,000 attendees and collaboratioin with the local refugee roundtable and partners.
RST-Austin also coordinates the annual Ride for Refugees generating private funds and
community awareness. RST-Austin continues to participate in the community consultation
process to discuss affordable housing and increase information sharing regarding CAM AORs
and Cuban parolees. FY 2016 outreach plans include the addition of a full time Americorp
VISTA outreach staff charged with conducting presentations for resource development.
3. Financial Resources:

Type of Donor
Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government
Headquarters
Affiliate/Sub-office
Other
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash

FY2016
Projected
In-kind
Value

$5,000

$3,500

$5,000

$3,750

$5,000

$4,000

$15,000

$15,000

$10,500

$15,000

$12,000

$20,000

$0
$3,200
$0

$0
$10,000
$32,000

$0
$9,500
$0

$0
$10,000
$35,000

$0
$10,000
$0

$0
$12,000
$25,000

$0

$0

$0

$0

$0

$0

$5,580
$0
$0
$28,780
$103

$0
$0
$0
$60,500
$217

$5,200
$0
$0
$30,200
$116

$0
$0
$0
$63,750
$245

$5,200
$0
$0
$32,200
$124

$0
$0
$0
$61,000
$235

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 44 of 168 PageID 1501

FY2016 Affiliate/Sub-office Abstract

Office State

The Domestic and Foreign
Missionary Society
Texas

Office Name

Refugee Services of Texas, Inc.

Office Address

500 E St. John's Avenue, Suite 1.280, Austin, TX 78752

National Agency

Affiliate Code

TXDFMS02

Office City

Austin

JOINT SITE
If joint site, with which agency
or agencies?

SUB-OFFICE
Sub-office

Austin, TX

Administering affiliate

CWS

Dallas, TX

RP PROGRAM AFFILATE STAFFING
RP FTE paid by RP
RP FTE paid by other
Total Client/FTE Ratio
FY2015

3.1

0

71/1

FY2016

3.5

0

74/1
FY2014 Actual Arrivals

220

FY2015 Anticipated Arrivals
PROPOSED FY2016

229

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

260

AF

EA

ECA

LAC

NE/SA

Total

US Tie Capacity

20

25

0

20

130

195

No US Tie Capacity

35

0

0

10

20

65

55

25

0

30

150

260

Total Capacity

FY2014 RP PERIOD REPORT OUTCOMES
RP Period Employment % (individuals):

14.52%

RP Period Out-Migration % (individuals):

Total RP Period Reports Submitted for FY2014 (number of cases/number of individuals):

8.30%

90 cases / 229 individuals

Number of reports showing social security card application as late or incomplete

0

Number of reports showing enrollment in cash assistance as late or incomplete

0

Number of reports showing enrollment in medical assistance as late or incomplete

0

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

0

Number of reports showing enrollment in ESL as late or incomplete

0

Number of reports showing enrollment in employment services as late or incomplete

0

Number of reports showing school enrollment of minor child as late or incomplete

0

Number of reports showing health screening as late or incomplete

0

Number of reports showing enrollment in other services as appropriate as late or incomplete

0

Number of reports showing household income not exceeding expenses

0

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after RP assistance ends

0

FY2016 Domestic and Foreign Missionary Society Reception and Placement Program Proposal

Page 82 of 90

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 45 of 168 PageID 1502

FY2016 Affiliate/Sub-office Abstract
RECENT/PROPOSED CASELOAD
Nationalities served FY2014–FY2015
Proposed nationalities FY2016
Languages available on staff to support
the proposed caseload
Languages available from within the
community of resettlement to support the
proposed caseload

Other language resources used

Afghanistan, Bhutan, Burma, Cuba, Iran, Iraq, Somalia, Syria
Afghanistan, Bhutan, Burma, Cuba, Democratic Republic of Congo, El
Salvador, Eritrea, Ethiopia, Guatemala, Honduras, Iran, Iraq, Somalia,
Sudan, Syria
Arabic, Burmese, Chin, French, Hindi, Karen, Kiswahili, Kurdish,
Lingala, Nepali, Spanish, Swahili
Amharic, Arabic, Burmese, Chin, Dari, Farsi, French, Hindi, Karen,
Karenni, Kurdish, Lingala, Nepali, Pashto, Somali, Spanish, Swahili,
Tigrinya
RST Austin works frequently with an in-person professional translator
and interpreter service and volunteers at Multicultural Refugee Coalition
to secure other languages. Once or twice a year, RST Austin utilizes
Translation Interpretation Services, as well as staff from the other four
RST offices for phone interpretation in emergency situations.
SITE RATIONALE

Number of other affiliates present

One

Local overall unemployment rate

3.3% March 2015, Bureau of Labor Statistics

Available jobs

Hospitality, food service, food production, manufacturing, warehouses,
retail, security, and construction

Average starting wage

The average starting wage was $9.37 per hour. Approximately, 90%
were employed in full-time jobs; 10% were employed part-time; and
70% were offered benefits by their employers.

Average monthly rent and availability

1-Bedroom: $750
2-Bedroom: $900
3-Bedroom: $1000

Average wait time for newly arrived
refugees to receive a health screening

30 days

Available: Always
Available: Always
Available: Frequently

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY
Indicate whether you have a grievance policy.

_X_ Yes

___No

Indicate whether you have incorporated the IASC’s six core principles for PSEA in
your organization’s code of conduct for all staff and volunteers.

_X_ Yes

___No

1.
Health Care Access and Refugees with Special Needs: RST Austin is able to
accommodate all special needs refugees. Single parent households, where the adult is not
employable, may initially struggle to gain financial stability in Austin. RST Austin is able to accept
single parent households where the adult is employable or the non-employable adult is re-unifying
with family or hard-crossed reference with another case. Unaccompanied single adults with home
health care needs require a hard-cross reference or US tie to provide these needs. Refugee Medical
Assistance (RMA) in Texas has many restrictions for single adults. Only four prescriptions per
month are covered by RMA, and RMA doesn't cover home health care or 24-hour toileting and
bathing services for physically and developmentally disabled adults.

FY2016 Domestic and Foreign Missionary Society Reception and Placement Program Proposal

Page 83 of 90

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 46 of 168 PageID 1503

FY2016 Affiliate/Sub-office Abstract
2.
Public Outreach: Outreach and Engagement: In FY15, RST Austin conducted a total of
25 presentations and 12 trainings to diverse audiences representing faith-based organizations,
universities, and, businesses. As a result of the outreach efforts, RST Austin engaged 50 volunteers
in RP services to support client transportation, housing set up, and in-kind donations.
Partnerships: Via the community consultation process, RST Austin continues to work with
partners on social service advocacy and identifying additional referral resources. RST Austin
partners with a wide variety of local immigrant social service agencies via the Immigrant Services
Network of Austin; results from this activity include RST’s participation on an Unaccompanied
Children task force. Through the task force, RST conducts outreach on the CAM-AOR program
and ensures eligible parents receive information on how to apply.
Faith Community Partners: RST Austin coordinates welcoming committees with two Episcopal
Churches (St. Alban’s and St. Matthew’s), resulting in additional support to five cases.
FY16 Plans: FY16 outreach plans include the addition of a full-time AmeriCorps VISTA member
to conduct outreach activities. The VISTA member will focus on social media and associated
platforms as a communications tool to increase volunteer interest and donor support. FY16 plans
also include continued participation in the local refugee roundtable as well as continued welcoming
committee outreach with the Episcopal community.
3.
Financial Resources: RST Austin derived FY15 resources predominantly from volunteer
hours and in-kind donations from faith based organizations and individuals. RST Austin hosts an
annual Ride for Refuge. Proceeds are allocated to highly vulnerable families for emergency
assistance with rent and/or utilities. RST Austin FY16 plans include the addition of a full-time
AmeriCorps VISTA member to conduct resource development activities under the supervision of
the agency’s Development Director. Donations will be used to support RP operational capacity.

Type of Donor
Foundations/ Corporations
Faith-based/ Communitybased Organizations
Fees for Service
Individuals
Volunteer Hours/Miles
State/County/Local
Government
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER CAPITA

Projected Contributions to the RP Program
FY2014
FY2014
FY2015
FY2015
Actual
Actual In- Estimate
Estimated
Cash
kind Value
d Cash
In-kind Value
$2,000
$3,000
$2,500
$4,000

FY2016
Projected
Cash
$5,000

FY2016
Projected Inkind Value
$4,000

$12,000

$15,000

$15,000

$15,000

$17,500

$17,500

$0
$11,000
$0

$0
$12,500
$15,000

$0
$10,000
$0

$0
$15,000
$20,000

$0
$10,000
$0

$0
$18,000
$24,200

$0

$0

$0

$0

$0

$0

$0
$0
$0
$25,000
$109

$0
$0
$0
$45,500
$199

$0
$0
$0
$27,500
$125

$0
$0
$0
$54,000
$245

$0
$0
$0
$32,500
$125

$0
$0
$0
$63,700
$245

FY2016 Domestic and Foreign Missionary Society Reception and Placement Program Proposal

Page 84 of 90

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 47 of 168 PageID 1504

National Agency

USCCB

Affiliate Code

TXUSCC10

Office State

Texas

Office City

Austin

Office Name

Caritas of Austin

Office Address

611 Neches St., Austin, TX 78701
JOINT SITE

SUB-OFFICE
Sub-office

N/A

N/A

Administering affiliate

If joint site, with which agency
or agencies?

N/A

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio
FY2015

5.61

0

71/1

FY2016

5.95

.20

81/1
FY2014 Actual Arrivals

450

FY2015 Anticipated Arrivals
PROPOSED FY2016

442

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

400

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

60

40

0

20

175

295

No U.S. Tie Capacity

100

30

0

0

75

205

160

70

0

20

250

500

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

42.21%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

3.62%

203/442

Number of reports showing social security card application as late or incomplete

4

Number of reports showing enrollment in cash assistance as late or incomplete

3

Number of reports showing enrollment in medical assistance as late or incomplete

3

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

3

Number of reports showing enrollment in ESL as late or incomplete

3

Number of reports showing enrollment in employment services as late or incomplete

3

Number of reports showing school enrollment of minor child as late or incomplete

1

Number of reports showing health screening as late or incomplete

3

Number of reports showing enrollment in other services as appropriate as late or incomplete

3

Number of reports showing household income not exceeding expenses

0

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

2

FY2016 Reception and Placement Program Proposal

187

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 48 of 168 PageID 1505

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015
Proposed nationalities FY2016

Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload

Other language resources used

Afghanistan, Burma, Burundi, Congo, Cuba, Eritrea, Iran, Iraq,
Somalia and Syria.
Afghanistan, Bhutan, Burma, Congo, Cuba, Eritrea, Ethiopia, Iran,
Iraq, Nepal, Somalia, Uganda, and Mauritania, Syria.
Arabic, Burmese, French, Spanish, Nepalese, Somali, Kiswahili

Amharic, Burmese, Dari, Farsi, French, Karen, Karenni,
Kinyarwanda, Kurdish, Lingala, Nepalese, Pashto, Somali and
Tigrinya
Interpreters are used in-person when staff meet with clients to
provide case management, employment services, cultural
orientation, and workforce development classes. Interpreters are
used weekly and sometimes daily. Telephone line interpretation is
only used as a last resort.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

Two
The 2015 Austin, TX unemployment rate is at 3%.
Food Services, Manufacturing, Service Industry (hotels) and
Health Industry.

Average starting wage

The average starting wage is $8.98 per hour. The jobs are fulltime
with 70% having benefits.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $__680____
2-Bedroom: $___800___
3-Bedroom: $__1300___

Average wait time for newly arrived
refugees to receive a health screening

___30_days

Available: Frequently
Available: Always
Available: Sometimes

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

_X__ Yes

___No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

_X__ Yes

___No

1. Health Care Access and Refugees with Special Needs: Austin, Texas, is struggling to build
and maintain affordable housing. Therefore, housing for families of eight or more people
would be difficult to find – and difficult for the family to maintain after they exit the
program. In order to afford the cost of living, refugees MUST work. Additionally, Texas
does not consistently provide adequate and affordable medical care for its most vulnerable
populations. Consequently, refugees with severe mental illness (bipolar disorder,
schizophrenia), life threatening illness (cancer), or illness requiring expensive treatment

FY2016 Reception and Placement Program Proposal

188

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 49 of 168 PageID 1506

(transplants, stroke), would struggle with accessing health care without proper insurance.
Some clients may be able to access doctors who accept Medicaid for these services, but it has
become increasingly difficult to locate healthcare providers who will accept Medicaid.
2. Public Outreach: FY 2015 outreach has included: monthly community Open House;
monthly publishing of Cari-Talk newsletter; participation on various coalitions and task
forces (Immigrant Services Network of Austin, City of Austin Commission on Immigrant
Affairs, Community Action Network); media awareness of refugees via local press (El
Mundo and Chronicle periodicals) and fundraising events (Penick and Words of Hope).
Caritas also served as fiscal agent and host for City of Austin Welcoming City Initiative.
Caritas assisted the Travis County Commissioner’s Court in organizing the 2015 Travis
County Immigration Stakeholders meeting. The agency’s largest and most successful
outreach effort has been in in developing partnerships with 280 local employers for jobs for
refugees. Caritas staff is in the process of developing three-year strategic plans for all
programs. In FY16 (in addition to activities listed above), Caritas of Austin will more
strongly target the faith-based community, develop new partnerships relevant to refugee
children (e.g., collaboration with school systems), and develop new partnerships for refugee
vocational training and higher education.
3. Financial Resources:

Type of Donor

Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government:
[SOURCE]
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash
$3,300

$48,000

$51,000

$51,000

$50,000

FY2016
Projected
In-kind
Value

$5,000

$25,000

$60,000

$20,000

$25,000
$20,000

$51,300

$51,000

$101,000

$45,000

$65,000

$45,000

$116.06

$115.38

$224.44

$100

$130

$90

FY2016 Reception and Placement Program Proposal

189

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 50 of 168 PageID 1507

National Agency

Church World Service

Affiliate Code

TXCWS 02

Office State

Texas

Office City

Dallas

Office Name

Refugee Services of Texas, Inc. (RST-Dallas)

Office Address

12025 Shiloh Road, Suite 240, Dallas, TX 75228
JOINT SITE

If joint site, with which agency
or agencies?

SUB-OFFICE

Austin, TX
Amarillo, TX
Fort Worth, TX
N/A

Sub-office

LIRS

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio

3.53
4.0

FY2015
FY2016

0.50
0.50

67/1
67/1
FY2014 Actual Arrivals
FY2015 Acknowledged Capacity

PROPOSED FY2016

240

FY2015 Anticipated Arrivals

CASELOAD STATISTICS
(number of individuals)

280

272

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

25

75

0

20

95

215

No U.S. Tie Capacity

50

15

0

5

15

85

75

90

0

25

110

300

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

28.6% (50/175)

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

2.9% (8/280)

123/280

Number of reports showing social security card application as late or incomplete

0

Number of reports showing enrollment in cash assistance as late or incomplete

0

Number of reports showing enrollment in medical assistance as late or incomplete

0

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

0

Number of reports showing enrollment in ESL as late or incomplete

0

Number of reports showing enrollment in employment services as late or incomplete

3

Number of reports showing school enrollment of minor child as late or incomplete

4

Number of reports showing health screening as late or incomplete

0

Number of reports showing enrollment in other services as appropriate as late or incomplete

0

Number of reports showing household income not exceeding expenses

5

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

4

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 51 of 168 PageID 1508

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015
Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload
Other language resources used

Afghanistan, Bhutan, Burma, DR Congo, Eritrea, Ethiopia, Iran,
Iraq, Somalia, Syria, Togo.
Afghanistan, Bhutan, Burma, DR Congo, El Salvador, Eritrea,
Ethiopia, Guatemala, Honduras, Iran, Iraq, Somalia, Syria.
Arabic, Burmese, Chin, Dari, Farsi, French, Karen, Kinyarwanda,
Kirundi, Kurdish, Nepali, Somali, Spanish, Swahili.
Amharic, Oromo, Pashto, Rohingya, Tigrinya.
Translation and Interpretation Network (TIN) used quarterly.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate

Available jobs

Average starting wage

3
4.0%, March 2015, Bureau of Labor Statistics
Listed in order of frequency of job placement, from most frequent
to least frequent: light industrial, food preparation, service, retail.
Major employer partners include: CSM Bakery, Samsung Hyundi,
CVE Cell Phone Verification Ltd., American Marrazi Tiles, Tyson
Foods.
The average starting wage in FY 2014 and FY 2015 was $8.70 per
hour. 80% were employed in full-time jobs; 15% were employed
part-time. 80% were offered benefits by their employers.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $550
2-Bedroom: $650
3-Bedroom: $900

Average wait time for newly arrived
refugees to receive a health screening

Available: Always
Available: Always
Available: Always

40 days

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

Yes

No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

Yes

No

1. Health Care Access and Refugees with Special Needs: RST-Dallas cannot accommodate
cases with severe mental disabilities. RST-Dallas continues community outreach to support
community resources and capacity for these special needs. When health department capacity
causes health screening delays, RST-Dallas expedites school-required immunizations and
connects special needs cases to the hospital directly.

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 52 of 168 PageID 1509

2. Public Outreach: RST-Dallas actively participates in local consultation through quarterly
meetings with the state office and bi-monthly meetings of the Dallas Area Refugee Forum, a
group of local providers and stakeholders meeting to address risks or concerns facing the
refugee community. Consultation outcomes include identified resources in meeting
affordable housing needs as well as sharing employment opportunities. In FY 2015 RSTDallas conducted 14 outreach presentations resulting in 28 volunteers assisting with R&P
services such as transportation, interpretation, and housing set up. The RST Board President,
a Dallas-based pastor, continues to provide direct consultation to Dallas staff regarding faithbased outreach modes. As a result, RST-Dallas worked with 5 welcoming committees in FY
2015. FY 2016 public outreach plans include recruiting community volunteers and
establishing new community partners with local faith-based agencies and ethnic community
organizations. RST-Dallas plans to incorporate Arab-American associations into welcome
committees to support R&P clients' initial resettlement. RST-Dallas is adding a full-time
AmeriCorps VISTA member to conduct outreach and presentations on agency services and
volunteer opportunities. The VISTA member will conduct over 30 presentations during FY
2016.
3. Financial Resources:

Type of Donor
Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government
Headquarters
Affiliate/Sub-office
Other
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash

FY2016
Projected
In-kind
Value

$0

$0

$0

$0

$1,000

$0

$10,000

$22,000

$10,000

$22,000

$12,000

$24,000

$0
$13,000
$0

$0
$5,000
$29,000

$0
$12,200
$0

$0
$5,000
$28,000

$0
$15,000
$0

$0
$6,000
$30,000

$0

$0

$0

$0

$0

$0

$5,600
$0
$0
$28,600
$102

$0
$0
$0
$56,000
$200

$5,440
$0
$0
$27,640
$115

$0
$0
$0
$55,000
$229

$6,000
$0
$0
$34,000
$113

$0
$0
$0
$60,000
$200

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 53 of 168 PageID 1510

FY2016 Affiliate/Sub-office Abstract
***Each Abstract must be limited to 3 pages***

Office State

International Rescue
Committee, Inc.
Texas

Office Name

The IRC in Dallas

Office Address

6500 Greenville Avenue, Suite 500, Dallas, TX 75206

National Agency

Affiliate Code

TXIRC01

Office City

Dallas

JOINT SITE
If joint site, with which agency
or agencies?

SUB-OFFICE
Sub-office

N/A

The IRC in Abilene
The IRC in Dallas

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
(not including volunteers) Total Client/FTE Ratio
R&P FTE paid by R&P
FY2015

9.92

0

85

FY2016

10.63

0

78
FY2014 Actual Arrivals

700

FY2015 Anticipated Arrivals
PROPOSED FY2016

743

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

840

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

10

295

0

15

485

805

No U.S. Tie Capacity

10

5

0

0

5

20

20

300

0

15

490

825

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

46.10%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

2.83%

342/743

Number of reports showing social security card application as late or incomplete

4

Number of reports showing enrollment in cash assistance as late or incomplete

4

Number of reports showing enrollment in medical assistance as late or incomplete

3

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

4

Number of reports showing enrollment in ESL as late or incomplete

4

Number of reports showing enrollment in employment services as late or incomplete

4

Number of reports showing school enrollment of minor child as late or incomplete

2

Number of reports showing health screening as late or incomplete

5

Number of reports showing enrollment in other services as appropriate as late or incomplete

5

Number of reports showing household income not exceeding expenses

0

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 54 of 168 PageID 1511

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015
Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload

Afghanistan, Bhutan, Burma, Cuba, Dem. Rep. Congo, Eritrea,
Ethiopia, India, Iran, Iraq, Liberia, Nepal, Somalia, Sudan, Syria
Afghanistan, Bhutan, Burma, Cuba, Dem. Rep. Congo, Eritrea,
Ethiopia, India, Iran, Iraq, Liberia, Nepal, Somalia, Sudan, Syria
ASL, Amharic, Arabic, Bosnian, Burmese, Dari, Falam, Farsi,
French, Hakha Chin, Hindi, Karen, Kinyarwanda, Kirundi,
Kiswahili, Nepali, Pashto, Serbo-Croatian, Spanish, Swahili, Thai,
Tigrinya, Urdu (Note: includes staff and contracted interpreters)

Languages available from within the
community of resettlement to support
the proposed caseload

Amharic, Arabic, Burmese, Falam, Farsi, Hakha Chin, Karen,
Nepali, Spanish

Other language resources used

Translation & Interpretation network (TIN), a business of Catholic
Charities Fort Worth, is used once or twice a year for in-person
interpretation when interpretation is not available through The IRC
in Dallas staff or the internal interpreter network. Various
language lines are used once or twice per quarter for unscheduled
appointments or emergencies.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate

4
4.0%

Available jobs

Hospitality, manufacturing, driving, assembly, retail

Average starting wage

$8.63 for full-time positions; 99% full-time; 44% of full-time
positions offered benefits.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $500
2-Bedroom: $700
3-Bedroom: $1,200

Average wait time for newly arrived
refugees to receive a health screening

45-60 days

Available: Frequently
Available: Always
Available: Sometimes

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

Yes

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

Yes

1. Health Care Access and Refugees with Special Needs: The IRC in Dallas is well-positioned
to serve a wide variety of cases with special needs, with very few exceptions. Access to child care
is limited in the area, so accommodating single-headed households with young children can be
challenging. However, if these types of cases have an active US Tie, they can be accommodated

FY2016 Reception and Placement Program Proposal

2

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 55 of 168 PageID 1512

by the IRC. The office maintains strong relationships with medical providers and mainstream
social service organizations in the Dallas area to assist refugees with special needs, including the
elderly, women and girls, pregnant women, clients with HIV/AIDS, and clients with disabilities,
particularly those who are blind or hard of hearing. Clients with special needs are referred to the
office’s Intensive Case Management program for assistance with navigation and understanding of
the US medical system, assistance in addressing barriers, and referral and intake services.
2. Public Outreach: The IRC in Dallas receives strong public backing and proactively engages
with a variety of stakeholders to strengthen support for refugee resettlement in the Dallas area. In
order to create community awareness, IRC meets with key stakeholders of local social service
agencies, community groups and volunteers, including presentations to the Dallas City Council
Finance Committee, the School Impact Coordinator at Dallas Independent School District, the
Dallas Area Refugee Forum (DARF) and the Vickery Meadow Action Team (VCAT). In 2014 the
volunteer coordinator held an outreach event at Ernst and Young’s Dallas branch which resulted
in 15 new volunteers, significant in-kind contributions, and a resume-building workshop that
benefited newly arrived clients with their job search. In March 2015, multiple staff members
conducted an outreach event at a local church which was attended by over 60 community members.
This event resulted in more than 15 new mentors being placed with newly-arrived families, as well
as donations of cash and goods. The office plans to continue this outreach strategy in FY2016,
including expanding outreach events with external partners and donors including Goldman Sachs
and Temple Emanu-El. These events are likely to result in new volunteers, significant in-kind
contributions, and workshops and trainings that benefit refugees with acculturation, job searches,
and economic self-sufficiency.
3. Financial Resources:

Type of Donor
Foundations/
Corporations
Faith-based/ Communitybased Organizations
Fees for Service
Individuals
Volunteer Hours/Miles
State/County/Local Gov.
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER CAPITA

Projected Contributions to the R&P Program
FY2015
FY2014
Actual
FY2015 Estimated
FY2014
In-kind
In-kind Estimated
Actual
Value
Value
Cash
Cash

FY2016
Projected
Cash

FY2016
Projected
In-kind
Value

$3,000
$3,600

$3,600

$5,000

$20,400
$82,575

$0
$0

$6,000

$20,400
$110,000

$20,400
$115,000

$106,575
$143

FY2016 Reception and Placement Program Proposal

$0
$0

$137,000
$196

$0
$0

$146,400
$177

3

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 56 of 168 PageID 1513

Lutheran Immigration and
Affiliate Code
TXLIRS02
Refugee Service
Office City
Texas
Dallas
Refugee Services of Texas, Inc. (RST)
12035 Shiloh Road, Suite 320, Dallas Texas 75228

National Agency
Office State
Office Name
Office Address

JOINT SITE
If joint site, with which agency
or agencies?

SUB-OFFICE

Amarillo, TX, Fort Worth,
TX, Houston, TX
N/A

Sub-office

CWS

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio

3.25
4.00

FY2015
FY2016

0.5
0.5

67:1
67:1
FY2014 Actual Arrivals

352

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

250
300

FY2015 Anticipated Arrivals
PROPOSED FY2016

AF

U.S. Tie Capacity
No U.S. Tie Capacity
Total Capacity

EA

ECA

LAC

NE/SA

Total

35
30
65

45
15
60

0
0
0

20
5
25

100
50
150

200
100
300

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

26%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

2%

136 cases/352 individuals

Number of reports showing social security card application as late or incomplete

1 case

Number of reports showing enrollment in cash assistance as late or incomplete

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

2 cases
2 cases
2 cases

Number of reports showing enrollment in ESL as late or incomplete

2 cases

Number of reports showing enrollment in employment services as late or incomplete

2 cases

Number of reports showing school enrollment of minor child as late or incomplete

0 cases

Number of reports showing health screening as late or incomplete
Number of reports showing enrollment in other services as appropriate as late or incomplete

1 case
2 cases

Number of reports showing household income not exceeding expenses

0 cases

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0 cases

Number of reports showing enrollment in medical assistance as late or incomplete

149

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 57 of 168 PageID 1514

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–
FY2015

Proposed nationalities FY2016

Languages available on staff to
support the proposed caseload

Afghan, Iraqi, Burmese (Chin, Karen, Karenni, Rohingya),
Bhutanese, Iranian, Somali, Cuban, Colombian, Congolese,
Eritrean, Syrian
Afghan, Iraqi, Burmese (Chin, Karen, Karenni, Rohingya),
Bhutanese, Iranian, Somali, Cuban, Colombian, Congolese,
Eritrean, Syrian, Ethiopian, Salvadoran, Honduran,
Guatemalan
Arabic, Farsi, Pashto, Dari, Burmese, Chin, Karen, Karenni,
Nepali, Somali, French, Swahili, Spanish, Kurdish,
Kinyarwanda, Kirundi

Languages available from within
the community of resettlement to Pashto, Tirginya, Oromo, Rohingya
support the proposed caseload
Translation and Interpretation Network (in-person or by the
Other language resources used
phone used sparingly when staff is unavailable)
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate

2
4.3% unemployment rate, 4.2% economic growth rate
Security, light industrial (warehouses, assembly,
Available jobs
packaging), food preparation (packaging, distribution),
service industry, retail
FY2014: $8.80
Average starting wage
FY2015: $9.00, FT 90%, PT 10%
80% access health benefits at 90 days
Average monthly rent and availability 1-Bedroom: $550
Available: Always
(Note whether Always, Frequently,
2-Bedroom: $650
Available: Always
Sometimes, or Never Available)
3-Bedroom: $900
Available: Always
Average wait time for newly arrived
refugees to receive a health screening

45 days

GRIEVANCE AND PSEA POLICY

Indicate whether you have a grievance policy.

X Yes __No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

X Yes __No

1. Health Care Access and Refugees with Special Needs: RST Dallas is not able to
accommodate the following special needs: cases with severe physical or developmental disabilities
which require home care, unless accompanied by or reuniting with a primary care giver. RST is
not able to provide home health care while a client is awaiting Medicaid eligibility.
2. Public Outreach: In FY 2015 RST conducted 14 outreach presentations to churches,
businesses, conferences, and student groups, resulting in 25 volunteers assisting with R&P services
150

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 58 of 168 PageID 1515

such as transportation, interpretation, and housing set up. The Dallas Area Refugee Forum, a group
of local providers and stake holders, continues to meet bi-monthly to address risks or concerns
facing the refugee community. The RST Board President, a Dallas based pastor, continues to
provide direct consultation to Dallas staff regarding faith based outreach modes. As a result, RST
Dallas worked with five unofficial welcome committees to help support R&P client’s initial
resettlement. FY 2016 public outreach plans include recruiting community volunteers and
establishing new community partners with local faith based agencies and ethnic community
organizations. RST plans to incorporate Arab American associations into welcome committees.
RST Dallas is adding a full time AmeriCorps VISTA member to conduct outreach and
presentations on agency services and volunteer opportunities. The VISTA member will conduct
over 30 presentations during FY 2016.
3. Financial Resources: In FY 2014 and FY 2015 RST Dallas obtained donations and in-kind
hours from faith based organizations, universities, foundations, and local community
organizations. Donations such as household supplies and furniture are allocated to R&P clients.
Cash resources support the operational capacity of the R&P program. FY 2016 financial resource
development will include the integration of two full time AmeriCorps VISTA members charged
with fundraising and marketing/public outreach. VISTA members are supervised by an agency
wide development director. The .5 FTES listed in the staff chart indicate senior citizen volunteers
funded by the federal government who assist with R&P administrative duties. FY 2016 anticipated
sources of funding remain the same as prior years. The projected private resources represent those
of LIRS client only.

Type of Donor
Foundations/
Corporations
Faith-based/
Community-based
Organizations

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
FY2015
Actual
Estimated
In-kind
Actual
Estimated
In-kind
Value
Cash
Value
Cash

FY2016
Projected
Cash

FY2016
Projected
In-kind
Value

$0

$5,000

$2,000

$5,000

$2,000

$6,000

$5,000

$35,000

$8,000

$32,000

$14,000

$33,000

$0

$0

$0

$0

$0

$0

$24,000

$9,000

$20,000

$10,000

$14,000

$18,000

$0

$11,000

$0

$15,000

$0

$8,000

$0

$0

$0

$0

$0

$0

Headquarters

$0

$0

$0

$0

$0

$0

Affiliate/Sub-office

$0
$0

$0
$0

$0
$0

$0
$0

$0
$0

$0
$0

$29,000

$60,000

$30,000

$62,000

$30,000

$65,000

$82

$170

$100

$207

$100

$217

Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government

Other
TOTALS
TOTALS PER
CAPITA

151

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 59 of 168 PageID 1516

National Agency

USCCB

Affiliate Code

TXUSCC05

Office State

Texas

Office City

Dallas

Office Name

Catholic Charities of Dallas

Office Address

9451 LBJ Freeway, Suite 100, Dallas, TX 75243
JOINT SITE

SUB-OFFICE
Sub-office

N/A

N/A

Administering affiliate

If joint site, with which agency
or agencies?

N/A

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio
FY2015

6.5

.25

81/1

FY2016

7.5

.25

84/1
FY2014 Actual Arrivals

575

FY2015 Anticipated Arrivals
PROPOSED FY2016

725

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

550

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

50

200

0

25

175

450

No U.S. Tie Capacity

75

50

0

25

50

200

125

250

0

50

225

650

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

37.28%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

9.10%

318/725

Number of reports showing social security card application as late or incomplete

18

Number of reports showing enrollment in cash assistance as late or incomplete

19

Number of reports showing enrollment in medical assistance as late or incomplete

20

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

20

Number of reports showing enrollment in ESL as late or incomplete

20

Number of reports showing enrollment in employment services as late or incomplete

20

Number of reports showing school enrollment of minor child as late or incomplete

18

Number of reports showing health screening as late or incomplete

21

Number of reports showing enrollment in other services as appropriate as late or incomplete

19

Number of reports showing household income not exceeding expenses

1

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0

FY2016 Reception and Placement Program Proposal

190

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 60 of 168 PageID 1517

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015

Proposed nationalities FY2016

Languages available on staff to
support the proposed caseload

Languages available from within the
community of resettlement to support
the proposed caseload
Other language resources used

Afghanistan, Bhutanese, Burmese (Chin, Karen, and Karenni),
Burundi, Congolese, Eritrean, Ethiopian, Iranian, Iraqi, Somali,
and Sudanese.
Afghanistan, Bhutanese, Burmese (Chin, Karen, and Karenni),
Burundi, Congolese, Eritrean, Iranian, Iraqi, Somali, and
Sudanese.
Amharic, Arabic, Armenian, Bosnian, Brave, Burmese, Chin,
Dari, Dinka, Falam, Farsi, French, Haka, Hindu, Hmong, Italian,
Japanese, Karen, Karenni, Ki Rwanda, Lingala, Madi, Mundu,
Muru, Nepali, Oromo, Pashtu, Russian, Shona, Somali, Spanish,
Kiswahili, Thai, Tigre, Tigrigna, Urdu, and Vietnamese.
Amharic, Arabic, Armenian, Bosnian, Brave, Burmese, Chin,
Dari, Danka, Farsi, French, Hindu, Hmong, Italian, Japanese,
Karen, Karenni, Ki Rwanda, Lingala, Madi, Mundu, Muru,
Nepali, Oromo, Pashtu, Russian, Shona, Somali, Spanish,
Kiswahili, Thai, Tigre, Tigrigna, and Vietnamese.
In exceptional circumstances, the agency may use language-line
interpreters.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

Three
The Dallas unemployment rate is at 4.6%
The types of jobs/fields where refugees most commonly found
employment in FY2014 and FY2015 are manufacturing,
hospitality, food services, retail, electronic assembly, and medical
assistance.

Average starting wage

The average starting wage that refugees earned in FY2014 and
FY2015 was $8.50. The jobs were full-time with benefits.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $ 515.00
2-Bedroom: $ 670.00
3-Bedroom: $ 975.00

Average wait time for newly arrived
refugees to receive a health screening

30 days

Available: Frequently
Available: Frequently
Available: Sometimes

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

_X__ Yes

___No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

_X__ Yes

___No

FY2016 Reception and Placement Program Proposal

191

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 61 of 168 PageID 1518

1. Health Care Access and Refugees with Special Needs: With the assistance from the Texas
Health Presbyterian Hospital, Baylor Hospital with locations in Garland and downtown
Dallas, and the Parkland Hospital, we are able to seek services and provide for the special
needs clientele. The Parkland’s Refugee Clinic, the Dallas County Refugee Clinic, and the
Texas State Refugee Coordinator are notified of the client’s medical information at the time
of placement and/or regular interdisciplinary meetings. We cannot accommodate those that
cannot become self-sufficient through employment or Supplemental Security Income. All
must comply and/or be receptive to a medical regime. Other special needs are not
particularly problematic.
2. Public Outreach: On May 14, 2015, a consultation was conducted between the CCD
director, a CCD supervisor, the Texas State Refugee Coordinator, and the State Refugee
Health Coordinator. This consultation was to discuss the existing and projected arrivals. The
State Coordinator agreed to the program’s FY 2016 projection, and the State Refugee Health
Coordinator’s office also approved this number. In addition to this consultation, the director
and resettlement manager participate in quarterly meetings with the State Refugee
Coordinator. The director, resettlement manager, employment manager, education manager
and other staff continue to meet monthly with the Dallas Area Refugee Forum; which is a
monthly gathering of local refugee service providers and affiliates. The DARF goals include
networking, raising awareness, advocating, resource sharing, and community capacity
building. In 2016, Catholic Charities of Dallas is planning to arrange meetings with the city
and county elected officials.
3. Financial Resources:

Type of Donor

Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government:
[SOURCE]
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated FY2016
Actual
In-kind
Estimated In-kind
Projected
Cash
Value
Cash
Value
Cash

FY2016
Projected
In-kind
Value

$85,000

$7,200

$80,000

$7,200

$75,000

$85,000

$3,500

$80,000

$3,000

$70,000

$35,000

$35,000

$35,000

$205,000

$10,700

$195,000

$10,200

$180,000

$282.76

$18.61

$339.13

$15.69

$276.92

FY2016 Reception and Placement Program Proposal

192

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 62 of 168 PageID 1519

National Agency

USCCB

Affiliate Code

TXUSCC09

Office State

Texas

Office City

El Paso

Office Name

Diocesan Migrant & Refugee Services, Inc.

Office Address

2400A E. Yandell, El Paso, TX 79903
JOINT SITE

SUB-OFFICE
Sub-office

N/A

N/A

Administering affiliate

If joint site, with which agency
or agencies?

N/A

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio
FY2015

0.45

0

56/1

FY2016

0.30

.20

70/1
FY2014 Actual Arrivals

35

FY2015 Anticipated Arrivals
PROPOSED FY2016

32

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

25

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

0

0

0

0

35

35

No U.S. Tie Capacity

0

0

0

0

0

0

0

0

0

0

35

35

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

5.88%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

21.88%
15/32

Number of reports showing social security card application as late or incomplete

0

Number of reports showing enrollment in cash assistance as late or incomplete

0

Number of reports showing enrollment in medical assistance as late or incomplete

0

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

0

Number of reports showing enrollment in ESL as late or incomplete

0

Number of reports showing enrollment in employment services as late or incomplete

0

Number of reports showing school enrollment of minor child as late or incomplete

0

Number of reports showing health screening as late or incomplete

0

Number of reports showing enrollment in other services as appropriate as late or incomplete

0

Number of reports showing household income not exceeding expenses

0

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0

FY2016 Reception and Placement Program Proposal

193

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 63 of 168 PageID 1520

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015

Iraq, Afghanistan

Proposed nationalities FY2016

Iraq, Afghanistan

Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload
Other language resources used

English, Spanish
English, Spanish, Farsi, Arabic

Telephonic interpretation, if needed – access to over 200
languages
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate

None
As of March 2015: 5.2%

Available jobs

Oil fields (oil industry jobs) and as interpreters for the local Army

Average starting wage

There is a pretty large range as the oil fields pay approximately
$20+ per hour, while local jobs are more likely to pay in the $10
per hour range

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $400
2-Bedroom: $550
3-Bedroom: $650

Average wait time for newly arrived
refugees to receive a health screening

25 days

Available: Always
Available: Always
Available: Frequently

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

X Yes

___No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

X Yes

___No

1. Health Care Access and Refugees with Special Needs: There is limited access to
healthcare in general in El Paso as there is a shortage of doctors for the total population of the
area. For this reason, we cannot accommodate:
- Individuals with Mental Health Issues (there are only four major providers in the entire
city, and their wait lists are long)
- Significant medical conditions as there are a limited number of specialists in El Paso
2. Public Outreach: Given the small number of cases (only four cases total this fiscal year so
far), we do not have to do a significant amount of outreach. We are closely connected to exrefugee clients as they serve as US Ties for our new cases. Additionally, given the small

FY2016 Reception and Placement Program Proposal

194

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 64 of 168 PageID 1521

number of cases we resettle, we do not have a huge community impact that needs to be
addressed. Issues are addressed on a one-on-one basis with other services providers as the
need arises. We are in communication with the State Refugee Coordinator regularly. In FY
2016, we will continue are approach of working with service providers, but will also
strengthen community consultation efforts as well.
3. Financial Resources:

Type of Donor

Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government:
[SOURCE]
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash

FY2016
Projected
In-kind
Value

0

0

0

0

0

0

0

$1,000

0

$1,000

0

$1,000

0
0

0
0

0
0

0
$3,500

0
0

0
$3,500

0

0

0

$300

0

$600

0

0

0

0

0

0

0
0
0
0

0
0
0
$1,000

0
0
0
0

0
0
0
$4,800

0
0
0
0

0
0
0
$5,100

0

$31.25

0

$137.14

0

$145.71

FY2016 Reception and Placement Program Proposal

195

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 65 of 168 PageID 1522

National Agency

Church World Service

Affiliate Code

TXCWS 04

Office State

Texas

Office City

Fort Worth

Office Name

Refugee Services of Texas, Inc. (RST-Fort Worth)

Office Address

1801 Circle Drive, Ft. Worth, TX 76119
JOINT SITE

If joint site, with which agency
or agencies?

SUB-OFFICE

N/A

Sub-office

LIRS

Dallas, TX

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio

2.25
2.75

FY2015
FY2016

0.50
0.50

67/1
71/1
FY2014 Actual Arrivals

183

FY2015 Anticipated Arrivals
PROPOSED FY2016

207

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

183

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

20

45

0

8

55

128

No U.S. Tie Capacity

50

12

0

6

34

102

70

57

0

14

89

230

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

46.3% (56/121)

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

3.9% (8/207)
92/207

Number of reports showing social security card application as late or incomplete

2

Number of reports showing enrollment in cash assistance as late or incomplete

2

Number of reports showing enrollment in medical assistance as late or incomplete

2

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

2

Number of reports showing enrollment in ESL as late or incomplete

3

Number of reports showing enrollment in employment services as late or incomplete

1

Number of reports showing school enrollment of minor child as late or incomplete

1

Number of reports showing health screening as late or incomplete

3

Number of reports showing enrollment in other services as appropriate as late or incomplete

1

Number of reports showing household income not exceeding expenses

6

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

6

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 66 of 168 PageID 1523

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015
Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload
Other language resources used

Afghanistan, Bhutan, Burma, Cuba, DR Congo, Eritrea, Iran, Iraq,
Nepal, Somalia, Syria.
Afghanistan, Bhutan, Burma, Cuba, DR Congo, El Salvador,
Eritrea, Guatemala, Honduras, Iran, Iraq, Nepal, Pakistan,
Somalia, Syria.
Arabic, Burmese, Chin, Farsi, French, Kachin, Karen,
Kinyarwanda, Kirundi, Lingala, Nepali, Somali, Spanish, Swahili.
Languages listed above, Chin, Dari, Karenni, Karen, Pashto,
Tigrinya.
Translation Interpretation Network (telephonic interpretation)
when RST staff not available (1-2 times per quarter).
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate

Available jobs

Average starting wage

3
4.1%, March 2015, Bureau of Labor Statistics
Listed in order of frequency of job placement, from most frequent
to least frequent: distribution, packaging, assembly, hospitality,
laundry services, CNA positions, food service, retail, janitorial
services, food processing, security. Major employer partners
include: Express Employment, Professionals (GENCO/ATC),
Walmart, Regal Staffing Services (Texas Meat Packers), North
Texas Healthcare Laundry, Pro-Tech (Flextronic).
The average starting wage in FY 2014 and FY 2015 was $9.62 per
hour. 85% were employed in full-time jobs; 15% were employed
part-time. 70% were offered benefits by their employers.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $550
2-Bedroom: $600
3-Bedroom: $700

Average wait time for newly arrived
refugees to receive a health screening

Available: Always
Available: Always
Available: Always

40 days

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

Yes

No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

Yes

No

1. Health Care Access and Refugees with Special Needs: RST-Fort Worth cannot accommodate
the following medical or special needs: LGBT and severe mental disabilities and/or severe
developmental disabilities. RST-Fort Worth continues community outreach to support
community resources and capacity for these special needs. Through community consultations,

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 67 of 168 PageID 1524

local resettlement agencies continue to support the health department in decreasing screening
delays.
2. Public Outreach: RST-Fort Worth is an active participant in community consultations;
established consultation committees improve outcomes around mental health access, cultural
compentency, language barriers and communication. Outcomes have included increased
collaboration with the Seventh Day Adventist Community and upcoming meetings with public
transit officials. FY 2015 outreach efforts included meetings with the Fort Worth Mayor Betsy
Price, Tarrant County Judge Glen Whitley, a local FBI agent and the local Syrian community.
The goal of these outreach efforts is to expand the community understanding of refugee
resettlement and associated populations’ great potential for integration. RST-Fort Worth
conducted 22 presentations with local universities, churches, businesses and external service
agencies resulting in the addition of 40 volunteers and 3 internships. The FY 2016 outreach
strategy will continue the outreach efforts described above and also include welcoming
committees organized within the local Syrian organizations. RST-Fort Worth will add a full time
Americorps VISTA member to focus exclusively upon outreach and marketing activities.
3. Financial Resources:

Type of Donor
Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government
Headquarters
Affiliate/Sub-office
Other
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash

FY2016
Projected
In-kind
Value

$0

$0

$0

$0

$1,000

$0

$6,000

$21,000

$5,000

$19,000

$7,000

$21,000

$0
$10,000
$0

$0
$12,000
$10,000

$0
$10,000
$0

$0
$8,000
$11,000

$0
$11,000
$0

$0
$10,000
$15,000

$0

$0

$0

$0

$0

$0

$4,140
$0
$0
$20,140
$97

$0
$0
$0
$43,000
$208

$3,660
$0
$0
$18,660
$102

$0
$0
$0
$38,000
$208

$4,600
$0
$0
$23,600
$103

$0
$0
$0
$46,000
$200

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 68 of 168 PageID 1525

Lutheran Immigration and
Affiliate Code
Refugee Service
Office City
Texas
Refugee Services of Texas, Inc. (RST)
1801 Circle Drive, Fort Worth Texas 76119

National Agency
Office State
Office Name
Office Address

TXLIRS03
Fort Worth

JOINT SITE
If joint site, with which agency
or agencies?

SUB-OFFICE

N/A

Sub-office

CWS

Dallas, TX

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio

2.30
2.65

FY2015
FY2016

1.0
0.5

67:1
68:1
FY2014 Actual Arrivals

160

FY2015 Anticipated Arrivals
PROPOSED FY2016

219

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

220

AF

U.S. Tie Capacity
No U.S. Tie Capacity
Total Capacity

EA

ECA

LAC

NE/SA

Total

45
35
80

20
10
30

0
0
0

0
0
0

60
45
105

125
90
215

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

41%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

8%

80 cases/219 individuals

Number of reports showing social security card application as late or incomplete

2 cases

Number of reports showing enrollment in cash assistance as late or incomplete

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

2 cases
2 cases
2 cases

Number of reports showing enrollment in ESL as late or incomplete

2 cases

Number of reports showing enrollment in employment services as late or incomplete

2 cases

Number of reports showing school enrollment of minor child as late or incomplete

2 cases

Number of reports showing health screening as late or incomplete

2 cases

Number of reports showing enrollment in other services as appropriate as late or incomplete

1 case

umber of reports showing household income not exceeding expenses

0 cases

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0 cases

Number of reports showing enrollment in medical assistance as late or incomplete

152

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 69 of 168 PageID 1526

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–
FY2015

Proposed nationalities FY2016

Languages available on staff to
support the proposed caseload

Iraqi, Bhutanese, Burmese (Chin, Kachin, Karen, Karenni),
Congolese, Afghan, Ethiopian, Eritrean, Iranian, Pakistani,
Somali, Syrian, Afghan
Iraqi, Bhutanese, Burmese (Chin, Kachin, Karen, Karenni,
Rohingya), Afghan, Ethiopian, Eritrean, Iranian, Pakistani,
Somali, Syrian, Afghan, Congolese, Guatemalan,
Honduran, Salvadoran
Arabic, Burmese, Chin, Kachin, Karen, Nepali, French,
Swahili, Kinyarwanda, Lingala, Kirundi, Spanish, Farsi,
Somali

Languages available from within
the community of resettlement to Chin, Karenni, Karen, Tigrinya, Pashto, Dari, Rohingya
support the proposed caseload
Translation Interpretation Network (telephonic
interpretation) when RST staff is not available (1-2 times
Other language resources used
per quarter).
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate

2
4.1 % unemployment rate, 4.2 % job growth rate
Distribution, packaging, assembly, hospitality, laundry
Available jobs
services, CNA positions, food service, retail, janitorial
services, food processing (fruit cutting) and security.
FY2014: $9.43
Average starting wage
FY2015: $9.81, FT 85%, PT 15%
70% access health benefits at 90 days
Average monthly rent and availability 1-Bedroom: $550
Available: Always
(Note whether Always, Frequently,
2-Bedroom: $600
Available: Always
Sometimes, or Never Available)
3-Bedroom: $700
Available: Always
Average wait time for newly arrived
refugees to receive a health screening

40 days

GRIEVANCE AND PSEA POLICY

Indicate whether you have a grievance policy.

X Yes __No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

X Yes __No

1. Health Care Access and Refugees with Special Needs: RST Fort Worth cannot accommodate
the following medical or special needs: LGBT, severe mental health, and severe developmental
disabilities. Services for LGBT refugees are limited in Fort Worth. LGBT refugees frequently
move to Dallas post-arrival seeking out a larger LGBT community. Services for severe mental
health issues and severe developmental disabilities are limited and not ideal for individuals without
strong family support.

153

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 70 of 168 PageID 1527

2. Public Outreach: RST Fort Worth continues to expand outreach efforts in collaboration with
local providers. In FY 2015 outreach efforts included meetings with the Fort Worth Mayor Betsy
Price, Tarrant County Judge Glen Whitley, a local FBI agent and the local Syrian community. The
goal of outreach efforts is to expand community understanding of refugee resettlement and
associated populations’ great potential for integration. RST Fort Worth also conducted 22
presentations with local universities, churches, businesses, and external service agencies resulting
in the addition of 36 volunteers and six internships. The FY 2016 outreach strategy will continue
the outreach efforts described above, and also include a push to recruit welcoming committees
within local Syrian organizations to help support R&P client’s initial resettlement. RST Fort Worth
will add two full time Americorps VISTA member to focus on outreach and marketing activities.
3. Financial Resources: In FY 2014 and FY 2015 RST Fort Worth benefited from in-kind hours
and donations from local universities, faith-based organizations, community organizations,
individuals, and foundations. In-kind resources are donated to R&P cases and cash is used for R&P
operational capacity or direct cash assistance to clients as needed. The FY 2016 resource
development plan includes the addition of two AmeriCorps VISTA members who will be assigned
to fundraising and outreach activities. FY 2016 anticipated sources of funding are the same as FY
2015. FY 2016 Fundraising efforts are focused on increasing R&P operational and programmatic
capacity. RST Forth Worth partners with Service Employment and Redevelopment National to
fund two individuals to conduct administrative duties for R&P. This accounts for the .5 paid by
other staff in the staff chart. The projected private resources below represent those of LIRS clients
only.

Type of Donor
Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government
Headquarters
Affiliate/Sub-office
Other
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
FY2015
Actual
Estimated
In-kind
Actual
Estimated
In-kind
Value
Cash
Value
Cash

FY2016
Projected
Cash

FY2016
Projected
In-kind
Value

$1,088

$624

$0

$1,268

$2,000

$8,000

$3,480

$12,320

$10,615

$7,500

$10,000

$15,000

$0

$0

$0

$0

$

$0

$16,000

$0

$11,284

$12,000

$10,000

$8,000

$0

$26,932

$0

$24,707

$0

$15,000

$0

$0

$0

$0

$0

$0

$0
$0
$0

$0
$0
$0

$0
$0
$0

$0
$0
$0

$0
$0
$0

$0
$0
$0

$20,568

$39,876

$21,899

$45,475

$22,000

$46,000

$94

$182

$100

$207

$102

$214
154

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 71 of 168 PageID 1528

National Agency

USCCB

Affiliate Code

TXUSCC06

Office State

Texas

Office City

Fort Worth

Office Name

Catholic Charities Fort Worth

Office Address

249 W. Thornhill Drive, Fort Worth, TX 76115
JOINT SITE

SUB-OFFICE
Sub-office

N/A

N/A

Administering affiliate

If joint site, with which agency
or agencies?

N/A

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio
FY2015

8.65

0.45

66/1

FY2016

8.65

0.57

65/1
FY2014 Actual Arrivals

600

FY2015 Anticipated Arrivals
PROPOSED FY2016

600

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

600

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

50

200

0

20

150

420

No U.S. Tie Capacity

100

50

0

15

15

180

150

250

0

35

165

600

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

39.93%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

18.83%

270/600

Number of reports showing social security card application as late or incomplete

31

Number of reports showing enrollment in cash assistance as late or incomplete

36

Number of reports showing enrollment in medical assistance as late or incomplete

37

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

36

Number of reports showing enrollment in ESL as late or incomplete

34

Number of reports showing enrollment in employment services as late or incomplete

33

Number of reports showing school enrollment of minor child as late or incomplete

22

Number of reports showing health screening as late or incomplete

39

Number of reports showing enrollment in other services as appropriate as late or incomplete

26

Number of reports showing household income not exceeding expenses

1

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

1

FY2016 Reception and Placement Program Proposal

196

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 72 of 168 PageID 1529

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015

Burma, Iraqi, Somali, Congolese, Bhutanese, Sudanese, South
Sudanese, Iranian, Afghanis, Ethiopian, Eritrean and Cubans

Proposed nationalities FY2016

Same nationalities served FY14-15, plus Syrian and Burundian

Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload

Other language resources used

Arabic, Amharic, Burmese, Dari, Dinka, Farsi, French, Hindi,
Kachin, Kirundi, Kinyarwanda, Lingala, Nepali, Somali, Spanish,
Swahili and Urdu
Acholi, Amharic, Arabic, Burmese, Chin, Dari, Dinka, Farsi,
French, Gujarati, Hindi, Kachin, Karen, Kinyarwanda, Kirundi,
Kurdish, Lingala, Luganda, Nepali, Pashto, Persian , Somali,
Spanish, Swahili, Tigrigna, Turkish and Urdu
In-house Translation & Interpretation Network (TIN) with 70+
languages. CCFW uses TIN resources when the staff does not
speak the languages. Sometimes CCFW staff use over-the-phone
interpretation through in-house Translation & Interpretation
Network (TIN) when in-person interpretation is not available.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate

Refugee Services of Texas’s office in Fort Worth is a jointlyoperated affiliate of CWS and LIRS.
According to BLS, the March 2015 unemployment rate in Texas
was 4.2% and in Fort Worth was 4.1%

Available jobs

•Manufacturing •Hospitality •Retail •Custodial •Food production

Average starting wage

The average starting wage is around $8.50 per hour. Most job
placements are full time positions, and most offer some type of
subsidized health benefits plan within 6 months of employment.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $601
2-Bedroom: $701
3-Bedroom: $852

Average wait time for newly arrived
refugees to receive a health screening

45 days

Available: Always
Available: Always
Available: Frequently

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

__X_ Yes

___No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

__X_ Yes

___No

1. Health Care Access and Refugees with Special Needs: CCFW serves refugees with special
needs such as serious medical conditions and mental health disorders, but the agency has the
following limitations and would generally not be able to accommodate three types of cases:

FY2016 Reception and Placement Program Proposal

197

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 73 of 168 PageID 1530

(1) CCFW does not generally resettle Class-A medical and mental health conditions; (2)
CCFW is not able to resettle cases with no employable adults; (3) CCFW does not currently
have a capacity to accommodate large families of eight or more because of a lack of
apartment units to house families of this size.
2. Public Outreach: CCFW shares information with local stakeholders to maximize support
for refugees and refugee programming in the community. These outreaches include: (1)
Quarterly local community consultations with city and Tarrant County governments and
agencies, the Health Department, SNAP, WIC, hospital staff, schools, mainstream and
refugee service agencies, apartment owners, and other interested stakeholders; (2) Quarterly
regional (Dallas/Fort Worth) consultations with community stakeholders from the broader
area, both county Health Departments, mainstream and refugee service agencies, the State
Ref. Coordinator and State Ref. Health Coordinator, regional ORR staff, regional Social
Security staff, and state agencies including Health & Human Services; (3) Every two months,
a local (Tarrant County) consultation between R&P agencies and Ft. Worth School District
officials facilitated by the CCFW School Impact Program. In FY16, CCFW will continue
outreach activities through local and regional community consultations.
3. Financial Resources: CCFW receives $120,000 per year for three years form Job Access
Reverse Commute (JARC) to pay for transportation and mobile classroom facilities. Thirty
percent of these funds serve refugees in the R&P Program. See chart below.

Type of Donor

Projected Contributions to the R&P Program
FY2015
FY2014
FY2014
FY2015
Estimated
Actual
Actual InEstimated
In-kind
Cash
kind Value
Cash
Value

Foundations/
Corporations
Faith-based/
Community-based
Organizations

$14,948.77

FY2016
Projected
Cash

$16,534.60

FY2016
Projected Inkind Value

$17,294.51

Fees for Service

Individuals
Volunteer
Hours/Miles
State/County/Local
Government:
Source : JARC
Headquarters
Affiliate/Sub-office
Other:

$26,484.41

$14,948.77

$30,175.05

TOTALS
TOTALS PER
CAPITA

$66,484.41

$43,672.92

$70,175.05

$63,636.68

$71,561.86

$66,532.83

$110.81

$72.79

$116.96

$106.06

$119.27

$110.89

$40,000

FY2016 Reception and Placement Program Proposal

$31,561.86

$30,540.22

$13,775.38
$40,000

$16,561.86

$17,294.51
$31,943.81

$40,000

198

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 74 of 168 PageID 1531

National Agency

World Relief

Affiliate Code

TXWRRS01

Office State

TX

Office City

Fort Worth

Office Name

WR Fort Worth

Office Address

4059 Bryan Ave
JOINT SITE

If joint site, with which agency
or agencies?

SUB-OFFICE

N/A

Sub-office

N/A

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio
FY2015

10.09

0

45.58969

FY2016

10.07

0

54.61768
FY2014 Actual Arrivals

550

FY2015 Anticipated Arrivals
PROPOSED FY2016

582

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

460

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

100

60

5

15

200

380

No U.S. Tie Capacity

20

50

0

0

100

170

120

110

5

15

300

550

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

6%, 23/333

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

2%, 17/582

248 Cases/ 582 Individuals

Number of reports showing social security card application as late or incomplete

0 Cases

Number of reports showing enrollment in cash assistance as late or incomplete

7 Cases

Number of reports showing enrollment in medical assistance as late or incomplete

16 Cases

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

16 Cases

Number of reports showing enrollment in ESL as late or incomplete

7 Cases

Number of reports showing enrollment in employment services as late or incomplete

6 Cases

Number of reports showing school enrollment of minor child as late or incomplete

26 Cases

Number of reports showing health screening as late or incomplete

98 Cases

Number of reports showing enrollment in other services as appropriate as late or incomplete

0 Cases

Number of reports showing household income not exceeding expenses

4 Cases

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0 Cases

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 75 of 168 PageID 1532

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015

Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload
Other language resources used

Afghan, Burmese (all ethnicities), Bhutanese, Cameroonian,
Congolese, Cuban, Eritrean, Iraqi, Kurdish, Iranian, Pakistani,
Punjabi, Somali, Sudanese, Syrian, Ukrainian, and Tajik.
Afghan, Burmese (all ethnicities), Bhutanese, Cameroonian,
Congolese, Cuban, Eritrean, Iraqi, Kurdish, Iranian, Pakistani,
Punjabi, Somali, Sudanese, Syrian, Ukrainian, and Tajik.
Arabic, Burmese, English, Farsi, French, Hindi, Kurdish, Persian,
Spanish, Turkish, Zolmai.
Amharic, Bengali, Karen, Karen, Kinyarwanda, Kirundi, Lingala,
Malay, Nepali, Oromo, Rohingya, Somali, Swahili, Tamil,
Tigrinya, and Urdu.
Pacific Interpreters Language Line (We have seldom had to use
this service, as we have a strong database of interpreters)
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs
Average starting wage

4
4%
Cell phone assembly, Amazon.com shipping, Walmart, temp
agencies, food services, hotel services, and landscaping.
Average wage is $8.86/hour; approximately 85% of clients receive
full-time employment, and approximately 56% of clients receive
benefits.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $600 Available: Frequently
2-Bedroom: $660 Available: Always
3-Bedroom: $790 Available: Always

Average wait time for newly arrived
refugees to receive a health screening

33 days

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

Yes

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

Yes

1. Health Care Access and Refugees with Special Needs:
The Fort Worth area offers access to quality medical services that meet a variety of physical
and mental health needs. However, WR Fort Worth is, generally speaking, unable to
accommodate clients needing daily dialysis. Dialysis is available, but there is a waiting
period of 2-3 weeks for this service. This delay would not accommodate those in need of this
service immediately upon arrival.
2. Public Outreach:

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 76 of 168 PageID 1533

WR Fort Worth participates in two quarterly consultation meetings in Fort Worth and
greater Dallas/Fort Worth, which include local service providers, school districts, health care
providers, apartment managers, and volunteer organizations. Quarterly meetings are also
held with representatives of the local school district to discuss arrival trends, refugee
housing issues as well as other challenges and successes. In FY2015, the office is working
with several churches to form good neighbor teams (co-sponsors). While the office has not
had any churches sign up for fully-functioning teams, several have been willing to assist
with services, such as apartment set-ups, ESL classes, and transportation to medical
appointments. The church mobilization team has also hosted several events with local
churches at apartment complexes where a majority of our clients live. The events include:
Thanksgiving dinners, Christmas gift bags, and back to school events. The office is also
planning a 5K and 10K run to increase public exposure for refugee issues, and raise in-kind
donations and volunteer support. WR Fort Worth has also hired a community networking
specialist to reach out to local businesses and identify areas for connection between WR Fort
Worth, employers, and refugees. WR Fort Worth plans to pursue similar activities and
expand outreach in FY2016. The office will focus on initiating Good Neighbor Teams that
will volunteer long-term with refugees. The office is also working with the Texas Food
Bank to deliver a truck of food to an apartment complex, and utilize church groups to assist
with dispersing food. This partnership will provide fresh fruits and vegetables for refugees,
and create further opportunities for refugees to form relationships with members and
organizations in the local community.
3. Financial Resources:

Type of Donor
Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
Local Government
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash

FY2016
Projected
In-kind
Value

$25,000

$10,000

$30,000

$5,000

$20,000

$7,500

$20,000

$10,000

$25,000

$5,000

$17,500

$5,000

$10,000

$15,000

$15,000

$75,000

$75,000

$80,000

$10,000

$112,500

$12,500

$130,000

$35,000

$150,000

$17

$193

$23

$236

$64

$273

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 77 of 168 PageID 1534

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 78 of 168 PageID 1535

National Agency

Church World Service

Affiliate Code

TXCWS 01

Office State

Texas

Office City

Houston

Office Name

Interfaith Ministries for Greater Houston (IM)

Office Address

3303 Main Street, Houston, TX 77002-9322
JOINT SITE

SUB-OFFICE
Sub-office

EMM

N/A

Administering affiliate

If joint site, with which agency
or agencies?

N/A

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio

3.93
4.13

FY2015
FY2016

0.08
0.08

65/1
71/1
FY2014 Actual Arrivals

275

FY2015 Anticipated Arrivals
PROPOSED FY2016

282

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

260

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

35

30

0

20

140

225

No U.S. Tie Capacity

35

10

0

0

30

75

70

40

0

20

170

300

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

9.6% (17/178)

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

2.8% (8/282)

117/282

Number of reports showing social security card application as late or incomplete

0

Number of reports showing enrollment in cash assistance as late or incomplete

0

Number of reports showing enrollment in medical assistance as late or incomplete

0

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

0

Number of reports showing enrollment in ESL as late or incomplete

0

Number of reports showing enrollment in employment services as late or incomplete

0

Number of reports showing school enrollment of minor child as late or incomplete

0

Number of reports showing health screening as late or incomplete

0

Number of reports showing enrollment in other services as appropriate as late or incomplete

0

Number of reports showing household income not exceeding expenses

5

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

5

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 79 of 168 PageID 1536

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015
Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload
Other language resources used

Afghanistan, Bhutan, Burma, Burundi, Cuba, DR Congo, Eritrea,
Ethiopia, Iran, Iraq, Liberia, Somalia, Syria, Vietnam.
Afghanistan, Bhutan, Burma, Burundi, Cuba, DR Congo, El
Salvador, Eritrea, Ethiopia, Guatemala, Honduras, Iran, Iraq,
Rwanda, Somalia, Sudan, Syria and Vietnam.
Amharic, Arabic, Bengali, French, Hindi, Kinyarwanda, Kirundi,
Lingala, Luganda, Mai Mai, Nepali, Somali, Spanish, Swahili.
Languages listed above, Burmese, Dari, Farsi, Pashto, Urdu.
Translation services are available through 2 resettlement agencies
in Houston, used infrequently. Telephonic interpretation services,
such as Day Interpreters, are also available. IM rarely uses
telephonic interpretation.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

Average starting wage

5
4.2%, March 2015, Bureau of Labor Statistics
Listed in order of frequency of job placement, from most frequent
to least frequent: hospitality, service, light industrial, assembly,
retail, manufacturing. Major employer partners include:
Tromontina, Spiritek International, RandStad.
The average starting wage in FY 2014 and FY 2015 was $8.75 per
hour. 90% were employed in full-time jobs; 10% were employed
part-time. 70% were offered benefits by their employers.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $685
2-Bedroom: $835
3-Bedroom: $985

Average wait time for newly arrived
refugees to receive a health screening

Available: Always
Available: Always
Available: Frequently

10 days

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

Yes

No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

Yes

No

1. Health Care Access and Refugees with Special Needs: IM can accommodate all medical
needs, case compositions and sizes. Houston is home to the world’s largest medical provider,
offering medical care and subspecialties, as well as expertise in working with international
patients. IM may not be able to accommodate cases with some mental health needs due to
limitations in local mental health care providers. IM continues local efforts to improve mental

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 80 of 168 PageID 1537

health care access for refugees.
2. Public Outreach: IM is a leader in a robust local quarterly consultation process, including
multiple community organizations and service providers. IM has championed such positive
consultation outcomes as a housing working group and localized Employment Authorization
Document processing. FY 2016 consultations will focus on services for arriving populations and
increased mental health services. In addition to community consultations, the IM Refugee
Services Task Force, board members, refugee services (RS) director and volunteers conduct
ongoing, strategic outreach activities to faith communities and community organizations. The RS
director is a member of the advisory committee for World Refugee Day, in coordination with
mayor’s office on immigrant and refugee affairs. In FY 2015, the RS director was interviewed by
the Houston Chronicle and La Voz newspaper speaking about Syrian refugees and Cuban
parolees, respectively. In June 2014 IM launched its first Eid for Refugees event delivering
welcoming baskets to 50 refugee families. Cooperative Baptist Fellowship distributed Easter
welcoming baskets to 50 families. As a result of IM outreach efforts, Costco department store
provided twice a week donation of housewares, food and furniture. TXU electricity provider
also waived the electricity connection deposit, saving clients an average $295 per household.
Through private donor development in FY 2015, RS was financially supported by a generous
donation from a private staffing agency in the amount of $60,000 for client assistance and
$10,000 from the Frees Foundation for operating expenses (CWS' portion is $31,200 and $5,200
respectively). In FY 2015 IM will host its fifth annual For All Humanity Luncheon and a
continuation of the client assistance support from the staffing agency. IM will also coordinate the
second Eid for Refugees in July 2015.
3. Financial Resources:

Type of Donor
Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer Hours/Miles
State/County/Local
Government
Headquarters
Affiliate/Sub-office
Other
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2015
FY2014
FY2014
FY2015
Estimated
Actual
Actual InEstimated
In-kind
Cash
kind Value
Cash
Value

FY2016
Projected
Cash

FY2016
Projected
In-kind
Value

$17,500

$28,285

$17,500

$26,078

$17,500

$30,090

$28,440

$2,500

$28,440

$2,500

$28,440

$3,000

$0
$1,500
$0
$0

$0
$2,500
$10,000
$0

$0
$1,500
$0
$0

$0
$4,000
$12,000
$0

$0
$2,000
$0
$0

$0
$5,000
$13,000
$0

$5,640
$0
$0
$53,080
$188

$0
$0
$50,189
$93,474
$331

$5,200
$0
$0
$52,640
$191

$0
$0
$44,645
$89,223
$324

$6,000
$0
$0
$53,940
$180

$0
$0
$54,725
$105,815
$353

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 81 of 168 PageID 1538

National Agency

ECDC

Affiliate Code

TXECDC01

Office State

Texas

Office City

Houston

Office Name

Alliance for Multicultural Community Services (AMCS)
6440 Hillcroft Avenue, # 411, Houston, TX 77081

Office Address

JOINT SITE

SUB-OFFICE
Sub-office

N/A

N/A

Administering affiliate

If joint site, with which agency
or agencies?

N/A

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
(not including volunteers) Total Client/FTE Ratio
R&P FTE paid by R&P
FY2015

11.50

.60

58:1

FY2016

11.75

.80

60:1
FY2014 Actual Arrivals

700

FY2015 Anticipated Arrivals
PROPOSED FY2016

726

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

700

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

25

125

0

25

250

425

No U.S. Tie Capacity

150

50

0

15

110

325

175

175

0

40

360

750

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

49.2%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

3.0%

325 cases/726 individuals

Number of reports showing social security card application as late or incomplete

7 cases

Number of reports showing enrollment in cash assistance as late or incomplete

9 cases

Number of reports showing enrollment in medical assistance as late or incomplete

9 cases

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

11 cases

Number of reports showing enrollment in ESL as late or incomplete

12 cases

Number of reports showing enrollment in employment services as late or incomplete

12 cases

Number of reports showing school enrollment of minor child as late or incomplete

11 cases

Number of reports showing health screening as late or incomplete

8 cases

Number of reports showing enrollment in other services as appropriate as late or incomplete

9 cases

Number of reports showing household income not exceeding expenses

15 cases

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

15 cases

FY2016 Reception and Placement Program Proposal

49

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 82 of 168 PageID 1539

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015

Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload
Other language resources used

Afghan, Bhutanese, Burmese, Burundi, Congolese, Cuban,
Ethiopian, Eritrean, Iranian, Iraqi, Rwandan, Somali, and
Sudanese.
Afghan, Bhutanese, Burmese, Burundi, Congolese, Cuban,
Ethiopian, Eritrean, Iranian, Iraqi, Rwandan, Somali, Sudanese,
and Syrian.
Arabic, French, Kinyarwanda, Lingala, and Swahili.
Amharic, Burmese, Cambodian, Chin, Dari, Farsi, Hindi, Kachin,
Karenni, Kirundi, Pashto, Somali, Nepali, Tigrinya, and Urdu.
AMCS has an in-house interpreter program that can be used as
needed either by telephone or in person depending upon the
circumstances.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

Average starting wage

4
4.3% as of February 2015
Assembly, hospitality, restaurants, food processing, security,
clerical/office, valet parking, drivers, and construction.
FY 2014-Full-time positions started at $8.75 per hour. Part-time
positions started at $9.10 per hour. 60 percent of employed clients
were offered benefits.
FY 2015-Full-time positions start at $9.25 per hour. Part-time
positions start at $10.25 per hour. 60 percent of employed clients
are offered benefits.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $625 - $750
2-Bedroom: $825 - $945
3-Bedroom: $980 - $1,150

Average wait time for newly arrived
refugees to receive a health screening

Available: Always
Available: Always
Available: Frequently

7-10 days

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

X Yes

___ No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

X Yes

___ No

1. Health Care Access and Refugees with Special Needs: AMCS is able to serve all refugees,
regardless of case composition, size, medical condition, and special needs. There are no cases
that we are unable to serve. We are working on enhancing health services for refugees by

FY2016 Reception and Placement Program Proposal

50

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 83 of 168 PageID 1540

utilizing local resources to serve clients who have complex, chronic health and mental health
conditions.
2. Public Outreach: In FY 2015, the AMCS successfully conducted a health workshop in
collaboration with Harris County Health System. The workshop promoted the quality of
refugees’ health and hygiene and taught individuals how to navigate the public health system,
clinics, and pharmacies. Also, AMCS has hosted several job fairs and hiring events that
allowed potential employers to interview and hire refugees on the spot, while also giving
them an opportunity to learn about the different refugee programs we offer. AMCS is the
main organizing partner of the annual World Refugee Day event in Houston, which results in
greater community awareness about the refugee integration process while giving refugees
and their neighbors a chance to bridge cultures. AMCS holds consultation meetings with
local- and state-level officials and attends United Way interagency meetings to discuss
refugee programs and the impact of refugees in the community, and to help increase public
awareness about resettlement issues. In FY 2016, the AMCS will develop a communications
plan for outreach to key local communities and stakeholders. AMCS will engage and focus
on extending outreach activities to community organizations, such as social service and
health organizations, law enforcement, educational institutions, community councils, and
volunteer groups in order to promote local integration. The Houston Refugee Consortium and
other refugee service providers are utilizing Vista Volunteers to help strengthen the capacity
to serve refugee communities in Houston in the areas of health, education, community
outreach, and economic opportunity. We will hold regular meetings with stakeholders to
discuss ways to help refugees integrate in their local communities.
3. Financial Resources:

Type of Donor
Foundations/
Corporations
Faith-based/ Communitybased Organizations
Fees for Service
Individuals
Volunteer Hours/Miles
State/County/Local
Government: [SOURCE]
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
Actual
In-kind
Estimated
In-kind
Cash
Value
Cash
Value

FY2016
Projected
Cash

FY2016
Projected
In-kind
Value

$5,000

$20,000

$25,000

$18,325

$25,000

$0

$0

$0

$0

$0

$0

$0

$55,000
$0
$0

$0
$0
$47,000

$76,700
$0
$0

$0
$43,010
$61,335

$80,000
$0
$0

$0
$45,000
$70,000

$0

$0

$0

$0

$0

$0

$0
$0
$0

$0
$0
$0

$0
$0
$0

$0
$0
$0

$0
$0
$0

$0
$0
$0

$60,000
$82.65

$67,000
$92.23

$101,700
$145.29

$122,670
$175.24

$105,000
$140.00

$115,000
$153.33

FY2016 Reception and Placement Program Proposal

51

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 84 of 168 PageID 1541

FY2016 Affiliate/Sub-office Abstract

Office State

The Domestic and Foreign
Missionary Society
Texas

Office Name

Interfaith Ministries for Greater Houston

Office Address

3303 Main Street, Houston, TX, 77002

National Agency

Affiliate Code

TXDFMS01

Office City

Houston

JOINT SITE
If joint site, with which agency
or agencies?

SUB-OFFICE
Sub-office

N/A

Administering affiliate

CWS

N/A

RP PROGRAM AFFILATE STAFFING
RP FTE paid by RP
RP FTE paid by other
Total Client/FTE Ratio
FY2015

3.9

0.08

73/1

FY2016

4.03

0.08

68/1
FY2014 Actual Arrivals

265

FY2015 Anticipated Arrivals
PROPOSED FY2016

267

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

290

AF

EA

ECA

LAC

NE/SA

Total

US Tie Capacity

10

10

0

20

140

180

No US Tie Capacity

40

15

0

20

25

100

50

25

0

40

165

280

Total Capacity

FY2014 RP PERIOD REPORT OUTCOMES
RP Period Employment % (individuals):

9.09%

RP Period Out-Migration % (individuals):

Total RP Period Reports Submitted for FY2014 (number of cases/number of individuals):

5.99%

114 cases / 267 individuals

Number of reports showing social security card application as late or incomplete

0

Number of reports showing enrollment in cash assistance as late or incomplete

0

Number of reports showing enrollment in medical assistance as late or incomplete

0

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

1

Number of reports showing enrollment in ESL as late or incomplete

1

Number of reports showing enrollment in employment services as late or incomplete

1

Number of reports showing school enrollment of minor child as late or incomplete

0

Number of reports showing health screening as late or incomplete

0

Number of reports showing enrollment in other services as appropriate as late or incomplete

0

Number of reports showing household income not exceeding expenses

0

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after RP assistance ends

2

FY2016 Domestic and Foreign Missionary Society Reception and Placement Program Proposal

Page 85 of 90

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 85 of 168 PageID 1542

FY2016 Affiliate/Sub-office Abstract
RECENT/PROPOSED CASELOAD
Afghanistan, Bhutan, Burma, Cuba, Democratic Republic of Congo,
Nationalities served FY2014–FY2015
Eritrea, Ethiopia, Iraq, Iran, Somalia
Afghanistan, Bhutan, Burma, Cuba, Democratic Republic of Congo, El
Proposed nationalities FY2016
Salvador, Guatemala, Honduras, Eritrea, Ethiopia, Iran, Iraq, Rwanda,
Somalia, Sudan, Syria.
Languages available on staff to support
Amharic, Arabic, Bengali, French, Hindi, Kinyarwanda, Kirundi,
the proposed caseload
Lingala, Luganda, Mai Mai, Nepali, Somali, Spanish, and Swahili
Languages available from within the
Amharic, Burmese, Arabic, Bengali, Dari, Farsi, French, Hindi,
community of resettlement to support the Kinyarwanda, Kirundi, Lingala, Luganda, Mai Mai, Nepali, Pashto,
proposed caseload
Somali, Spanish, Swahili, Urdu.
In-person translation services are available through two other Houston
Other language resources used
resettlement agencies. Phone interpretation services are available at Day
Interpreters, but IM has not needed to use these resources to date.
SITE RATIONALE
Number of other affiliates present

Four

Local overall unemployment rate

4.2% March 2015, Bureau of Labor Statistics
Hospitality/service industry, Light industrial/Assembly, retail,
manufacturing and manufacturing.

Available jobs
Average starting wage

Average monthly rent and availability

The average starting wage was $8.75 per hour. Approximately, 90%
were employed in full-time jobs; 10% were employed part-time; and
70% were offered benefits by their employers.
1-Bedroom: $685
Available: Always
2-Bedroom: $835
Available: Always
3-Bedroom: $985
Available: Frequently

Average wait time for newly arrived
10 days
refugees to receive a health screening
GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY
Indicate whether you have a grievance policy.

_X_ Yes

___No

Indicate whether you have incorporated the IASC’s six core principles for PSEA in
your organization’s code of conduct for all staff and volunteers.

_X_ Yes

___No

1.
Health Care Access and Refugees with Special Needs: IM is able to accommodate all
medical cases assigned to it, as health care access is available through the Texas Medical Center.
This facility offers a wide variety medical care and subspecialists, as well as expertise in working
with international patients. IM can accept limited mental health cases due to the shortage of local
mental health providers, who rarely accept traditional Medicaid for Health Coverage.
2.
Public Outreach: Outreach and Education: Through its outreach efforts, Interfaith
Ministries (IM) seeks to mitigate the risk of unfavorable public opinion about resettlement as a
result of the economy and unemployment. The IM Interfaith Relations department holds dinner
dialogues, women’s gatherings, and interfaith discourse to enlist support for refugees. IM Refugee
Services (RS) Task Force, including board members, RS Director, and volunteers, conducts
ongoing outreach activities to houses of worship and community organizations. In FY15, outreach

FY2016 Domestic and Foreign Missionary Society Reception and Placement Program Proposal

Page 86 of 90

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 86 of 168 PageID 1543

FY2016 Affiliate/Sub-office Abstract
was conducted with approximately 16 churches, houses of worship and community partners, and
expects to reach out to 20 such partners in FY16.
Engagement: In June 2014, IM launched its first Eid for Refugees event, organized by group of
Muslim Pakistani women, IM board members and volunteers. The group delivered welcoming
baskets to 50 refugee families. The second Eid for Refugees is planned for June 2015, a project
which will continue in FY16. Cooperative Baptist Fellowship distributed Easter welcoming
baskets to 50 families. Christian Community Services Center distributed school supplies and
vouchers for school uniforms to 35 families. IM is preparing to host its fifth annual For All
Humanity Luncheon in November 2015, an educational and fundraising event which will honor a
community member who impacted the community, as well as highlight refugee success stories.
Partnerships: The RS Director is a member of the Advisory Committee for World Refugee Day,
in coordination with Mayor’s Office on Immigrant and Refugee Affairs, which provides numerous
opportunities for networking with partners. FY15 outreach to and collaboration with community
partners yielded: a $10,000 from the Frees Foundation for RS operating expenses; Costco
department store to pick-up donation of housewares, food and furniture twice weekly; coordination
with Presbyterian Disaster Assistance to receive a 53-foot long truck of donated comforters and
housewares, which IM shared with other Houston resettlement agencies; waived electricity
connection deposit fees for EMM clients thanks to TXU, averaging a savings of $295 per
household; a $60,000 donation from a private staffing agency for client assistance, which IM
expects will continue in FY16.
Communications and media: In FY15, the RS director was interviewed by the Houston Chronicle
and spoke about the refugee population in Houston and the anticipated Syrian refugee arrivals. The
director was also interviewed by the La Voz newspaper, the Spanish version of the Houston
Chronicle and spoke about the Cuban parolees.
3.

Financial Resources:

Type of Donor
Foundations/ Corporations
Faith-based/ Communitybased Organizations
Fees for Service
Individuals
Volunteer Hours/Miles
State/County/Local
Government:
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER CAPITA

Projected Contributions to the RP Program
FY2014
FY2014
FY2015
FY2015
Actual
Actual In- Estimate
Estimated
Cash
kind Value
d Cash
In-kind Value
$17,500
$26,780
$17,500
$29,087

FY2016
Projected
Cash
$17,500

FY2016
Projected Inkind Value
$28,084

$23,700

$2,500

$26,070

$2,500

$26,070

$3,000

$0
$1,500
$0

$0
$2,500
$10,000

$0
$1,500
$0

$0
$4,000
$12,000

$0
$2,000
$0

$0
$5,000
$13,000

$0

$0

$0

$0

$0

$0

$0
$0
$0
$42,700
$160

$0
$0
$54,592
$96,372
$361

$0
$0
$0
$45,070
$170

$0
$0
$60,388
$107,975
$407

$0
$0
$0
$45,570
$163

$0
$0
$56,365
$105,449
$377

FY2016 Domestic and Foreign Missionary Society Reception and Placement Program Proposal

Page 87 of 90

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 87 of 168 PageID 1544

Lutheran Immigration and
Affiliate Code
TXLIRS06
Refugee Service
Office City
Texas
Houston
Refugee Services of Texas, Inc. (RST)
6065 Hillcroft Street, Suite 513, Houston TX 77081

National Agency
Office State
Office Name
Office Address

JOINT SITE
If joint site, with which agency
or agencies?

SUB-OFFICE

N/A
Dallas, TX

Sub-office

N/A

Administering affiliate

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio

3.0
3.1

FY2015
FY2016

0.5
0.5

70:1
69:1
FY2014 Actual Arrivals

200

FY2015 Anticipated Arrivals
PROPOSED FY2016

214

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

245

AF

U.S. Tie Capacity
No U.S. Tie Capacity
Total Capacity

EA

ECA

LAC

NE/SA

Total

20
30
50

15
10
25

0
0
0

35
5
40

105
30
135

175
75
250

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

32%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

7%

89 cases/214 individuals

Number of reports showing social security card application as late or incomplete

1 case

Number of reports showing enrollment in cash assistance as late or incomplete

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

1 case
2 cases
2 cases

Number of reports showing enrollment in ESL as late or incomplete

1 case

Number of reports showing enrollment in employment services as late or incomplete

1 case

Number of reports showing school enrollment of minor child as late or incomplete

0 cases

Number of reports showing health screening as late or incomplete

2 cases

Number of reports showing enrollment in other services as appropriate as late or incomplete

2 cases

Number of reports showing household income not exceeding expenses

0 cases

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0 cases

Number of reports showing enrollment in medical assistance as late or incomplete

155

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 88 of 168 PageID 1545

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–
FY2015
Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload
Languages available from within
the community of resettlement to
support the proposed caseload
Other language resources used

Iraqi, Burmese (Chin, Karen, Kachin), Afghan, Bhutanese,
Somali, Congolese, Iranian, Cuban, Eritrean, Ethiopian
Iraqi, Burmese (Chin, Karen, Kachin, Rohingya), Afghan,
Bhutanese, Somali, Congolese, Iranian, Cuban, Eritrean,
Ethiopian
Syrian, Salvadoran, Guatemalan, Honduran
Arabic, Burmese, Chin (Falam, Hakha, Mizo, Thanthlang
Zophei), Rohingya, Karen, Kachin, French, Kurdish,
Nepali, Spanish, Farsi, Kirundi, Kiswahili, Lingala, Somali
Translation and Interpretation Network (by phone, used
sparingly when staff is not available).
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate

4
Unemployment rate 4%; Job growth rate 2.96%
Manufacturing/factory, retail, hotel, restaurant,
Available jobs
warehouse, cleaning
FY2014: $8.98
FY2015: $9.73, 75% receive health benefits at 90 days,
Average starting wage
85% FT, 15% PT
Average monthly rent and availability 1-Bedroom: $650
Available: Always
(Note whether Always, Frequently,
2-Bedroom: $750
Available: Always
Sometimes, or Never Available)
3-Bedroom: $1000
Available: Frequently
Average wait time for newly arrived
refugees to receive a health screening

25 to 30 days

GRIEVANCE AND PSEA POLICY

Indicate whether you have a grievance policy.

X Yes __No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

X Yes

__No

1. Health Care Access and Refugees with Special Needs: RST Houston is not able to
accommodate the following special needs: cases with severe mental health issues, severe physical
or developmental disabilities, and elderly who need home nurse aides upon arrival and do not have
family caregivers or U.S. ties to provide immediate care. RST Houston is not able to provide home
health care while a client is awaiting Medicaid eligibility.
2. Public Outreach: RST Houston collaborates closely with the Houston Refugee Consortium
and Lutheran Gulf Coast Synod to conduct outreach. In FY 2015 RST Houston conducted 15
outreach presentations in order to recruit volunteers and donors. As a result, 39 individuals, three
schools, two universities, one grocery store, two restaurants, and two ethnic mutual support
associations participated in the R&P program by offering volunteer hours and in-kind donations.
RST Houston is actively addressing the rising cost of rental rates through a housing working group.
156

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 89 of 168 PageID 1546

RST Houston also continues to facilitate a medical case management working group to connect
resettlement agencies with medical professionals. FY 2016 outreach plans include incorporating a
full time AmeriCorps VISTA member to focus exclusively on outreach activities. Outreach plans
include presentations to individual donors and family foundations, as well as continued outreach
through the Houston Consortium.
3. Financial Resources: In FY 2014 and FY 2015 RST Houston coordinated cash and in-kind
donations and volunteer hours through partnerships with local faith based organizations, schools
and universities, community groups, and local businesses. In addition, a corporate foundation
made a cash contribution. Resources are used for direct client services such as clothing, school
uniforms and supplies, bilingual dictionaries, food, household items, and furniture. RST Houston
received $2,000 from LIRS in FY 2015 for CAM AOR outreach activity. RST Houston hosts a
senior adult volunteer through a federal program to assist with R&P administrative tasks (.5 FTE
paid by other). FY 2016 resource development plans include the addition of two AmeriCorps
VISTA members charged with fundraising and marketing/outreach. VISTA members are
supervised by an administrative level development director. Anticipated sources of funding for FY
2016 are the same as in FY 2015. Resources developed during FY 2016 will be invested in the
R&P program operational capacity and programming.

Type of Donor

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
Actual
In-kind
Estimated
In-kind
Cash
Value
Cash
Value

FY2016
Projected
Cash

FY2016
Projected
In-kind
Value

Foundations/
Corporations

$1,000

$3,000

$2,000

$2,000

$2,000

$4,000

Faith-based/
Community-based
Organizations

$9,000

$18,000

$8,000

$23,000

$10,000

$26,000

$0

$0

$0

$0

$0

$0

Individuals

$12,000

$10,000

$15,000

$16,000

$13,000

$15,000

Volunteer
Hours/Miles

$0

$12,000

$0

$5,000

$0

$8,000

State/County/Local
Government

$0

$0

$0

$0

$0

$0

Headquarters

$0

$0

$0

$2,000

$0

$0

Affiliate/Sub-office

$0
$0

$0
$0

$0
$0

$0
$0

$0
$0

$0
$0

$22,000

$43,000

$25,000

$49,000

$25,000

$53,000

$103

$201

$102

$200

$100

$212

Fees for Service

Other
TOTALS
TOTALS PER
CAPITA

157

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 90 of 168 PageID 1547

National Agency

USCCB

Affiliate Code

TXUSCC07

Office State

Texas

Office City

Houston

Office Name

Catholic Charities of the Archdiocese of Galveston-Houston

Office Address

2900 Louisiana Street, Houston, TX 77006
JOINT SITE

SUB-OFFICE
Sub-office

N/A

N/A

Administering affiliate

If joint site, with which agency
or agencies?

N/A

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio
FY2015

7.57

1

67/1

FY2016

7.70

1

75/1
FY2014 Actual Arrivals

505

FY2015 Anticipated Arrivals
PROPOSED FY2016

549

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

505

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

80

75

0

20

125

300

No U.S. Tie Capacity

200

25

0

25

100

350

280

100

0

45

225

650

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

33.33%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

9.11%

220/549

Number of reports showing social security card application as late or incomplete

9

Number of reports showing enrollment in cash assistance as late or incomplete

10

Number of reports showing enrollment in medical assistance as late or incomplete

11

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

11

Number of reports showing enrollment in ESL as late or incomplete

13

Number of reports showing enrollment in employment services as late or incomplete

14

Number of reports showing school enrollment of minor child as late or incomplete

7

Number of reports showing health screening as late or incomplete

12

Number of reports showing enrollment in other services as appropriate as late or incomplete

10

Number of reports showing household income not exceeding expenses

0

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0

FY2016 Reception and Placement Program Proposal

199

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 91 of 168 PageID 1548

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015

Proposed nationalities FY2016

Languages available on staff to
support the proposed caseload

Afghan, Bhutanese, Burmese (Chin, Karen, Karenni, Rohingya,
Mon), Colombian, Congolese (DRC), Cuban, Ethiopian, Eritrean,
Iranian, Iraqi, Nigerian, Pakistani, Rwandan, Somali, Sudanese,
Syrian
Afghan, Bhutanese, Burmese (Chin, Karen, Karenni, Rohingya,
Mon), Central African Republic, Colombian, Congolese (DRC),
Cuban, Ethiopian, Eritrean, Iranian, Iraqi, Nigerian, Pakistani,
Rwandan, Somali, Sudanese, Syrian
Amharic, Arabic, Burmese, Chin, French, Hindi, Kachin, Karen,
Kirundi, Kinyarwanda, Kinyamulenge, Lingala, Somali, Spanish,
Swahili, Tigrinya, Urdu

Languages available from within the
community of resettlement to support
the proposed caseload

Afar, Dari, Farsi, Karenni, Kunama,

Other language resources used

Catholic Charities of Galveston-Houston has an Interpreter
Program, which trains and certifies Community Interpreters in
partnership with Texas Department of State Health Services.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

Average starting wage

Four
Houston’s unemployment rate stands at 4.2% (Bureau of Labor
Statistics, April 30, 2015).
Refugees typically find entry-level job placements including
factory assembly, hospitality industry, supermarkets, retail and
restaurants.
The average starting wage for our clients is $9.37/hour, 80% of
initial job placements are full time, and 84% are eligible for health
insurance after 90 days of employment.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $ 650.00
2-Bedroom: $ 950.00
3-Bedroom: $ 1,150.00

Average wait time for newly arrived
refugees to receive a health screening

Available: Frequently
Available: Frequently
Available: Sometimes

14 days

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

_X_ Yes

___No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

_X_ Yes

___No

1. Health Care Access and Refugees with Special Needs: In efforts to improve refugee access
to the Houston hospital district, Catholic Charities has been reaching out to mainstream
medical providers. The agency has a strong working relationship with Harris County Public
FY2016 Reception and Placement Program Proposal

200

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 92 of 168 PageID 1549

Health and Environmental Services, Harris Health System, and Harris County Mental Health
and Mental Retardation Authority, giving refugees easy access to healthcare. New refugees
are seen for their initial health screenings within 30 days of their arrivals; refugees with
documented health conditions are prioritized and are generally seen within 1 week. CCHouston staff feel confident that they are able to accommodate refugee clients with critical
health issues because of the agency’s connections to refugee service providers and
mainstream medical service providers, strong language capacity, and experience. We are
able to serve most other special needs cases as well, though housing is an issue that requires
continuing effort to allow us to take larger families.
2. Public Outreach: CC-Houston is a member of the Houston Refugee Consortium, which
meets on a quarterly basis with the State Refugee and State Refugee Health Coordinators to
discuss arrival trends, employment trends, funding opportunities, and collaborative
opportunities. At the agency level, CC-Houston performs extensive outreach to local
stakeholders and to the mainstream receiving community to create programs to meet unmet
or emerging needs of refugees. The agency’s resettlement program director and State
Refugee Health Coordinator met on May 13th and agreed on the baseline projected arrival
number of for FY16. The outreach strategy for FY16 is similar to CC-Houston’s FY15
outreach, but with a larger emphasis on finding affordable and safe housing, good
employment, and improving refugee access to health services.
3. Financial Resources:

Type of Donor

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash

Foundations/
$10,000
Corporations
Faith-based/
Community-based
$2,200
Organizations
Fees for Service
Individuals
$2,042
Volunteer
Hours/Miles
State/County/Local
Government:
[SOURCE]
Headquarters
Affiliate/Sub-office $112,136
Other:
TOTALS $126,378
TOTALS PER
$230.20
CAPITA

FY2016
Projected
In-kind
Value

$78,082

$5,000

$50,000

$5,000

$80,000

$15,000

$3,000

$15,000

$5,000

$15,000

$27,000

$5,000

$80,000

$2,000

$30,000

$21,529

$5,000

$7,000

$40,000

$15,000

$50,000

$141,611

$58,000

$152,000

$62,000

$140,000

$257.94

$114.85

$300.99

$95.38

$215.38

FY2016 Reception and Placement Program Proposal

201

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 93 of 168 PageID 1550

Attachment D: FY 2016 USCRI Affiliate/Sub-Office Abstracts

National Agency

USCRI

Affiliate Code

TXIRSA01

Office State

Texas

Office City

Houston

Office Name

YMCA of the Greater Houston Area, International Services

Office Address

6300 Westpark Drive, Suite 600, Houston, TX 77057
JOINT SITE

SUB-OFFICE
Sub-office

N/A

N/A

Administering affiliate

If joint site, with which agency
or agencies?

N/A

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio
FY2015

6.5

0.5

91/1

FY2016

6.5

1.0

87/1
FY2014 Actual Arrivals

640

FY2015 Anticipated Arrivals
PROPOSED FY2016

702

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

670

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

100

100

5

45

300

550

No U.S. Tie Capacity

20

20

0

15

45

100

120

120

5

60

345

650

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
31.44%

R&P Period Employment % (individuals):

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

5.13%

293 cases / 703 individuals

Number of reports showing social security card application as late or incomplete

4 cases*

Number of reports showing enrollment in cash assistance as late or incomplete

5 cases*

Number of reports showing enrollment in medical assistance as late or incomplete

5 cases*

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

5 cases*

Number of reports showing enrollment in ESL as late or incomplete

6 cases*

Number of reports showing enrollment in employment services as late or incomplete

5 cases*

Number of reports showing school enrollment of minor child as late or incomplete

5 cases*

Number of reports showing health screening as late or incomplete

6 cases*

Number of reports showing enrollment in other services as appropriate as late or incomplete

4 cases*

Number of reports showing household income not exceeding expenses

1 case*

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

1 case*

*An explanation was provided to the Refugee Processing Center as part of the R&P Period Reports.

USCRI Proposal for PRM-PRMUSRAP-16-001

Page 88 of 96

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 94 of 168 PageID 1551

Attachment D: FY 2016 USCRI Affiliate/Sub-Office Abstracts

RECENT/PROPOSED CASELOAD
Afghanistan, Bhutan, Burma, Chad, Cuba, Dem. Rep. of Congo, Eritrea,
Nationalities served FY2014–FY2015 Ethiopia, Indonesia, Iran, Iraq, Palestine, Rwanda, Somalia, Sudan,
Syria, Vietnam

Proposed nationalities FY2016

Same as above, plus El Salvador, Honduras, Guatemala

Languages available on staff to
support the proposed caseload
Languages available from within the
community of resettlement to support
the proposed caseload

Arabic, Tigrinya, Amharic, Spanish, Vietnamese, Burmese, Karen, Chin,
French, Kinyarwanda, Swahili, Nepali, Hindi, Farsi, Lingala, Somali

Other language resources used

Language line available if needed.

Any other languages needed can be accommodated within the
community.

SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

5
4.3%
Construction, customer service, food service, health care, retail,
hospitality, landscaping, maintenance, manufacturing, meat
processing, packaging, warehouses, office, etc.

Average starting wage

$9.13 per hour – Jobs are a mix of full and part time positions and
74% of full-time jobs include benefits.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $600
2-Bedroom: $850
3-Bedroom: $1,150

Average wait time for newly arrived
refugees to receive a health screening

14-21 days

Available: Always
Available: Always
Available: Frequently

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

X Yes

No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

X Yes

No

1. Health Care Access and Refugees with Special Needs: YMCA of the Greater Houston
Area International Services (YMCA) can accommodate refuges with any medical condition,
with the exception of certain serious mental health conditions. Cases that would pose greater
challenges are those with conditions that require long-term treatments beyond the cash
assistance period, and those that have no other support or family members, and fail to meet
eligibility criteria for Social Security Disability Insurance. Single-parent households with
pre-school age children may also face steep obstacles due to relatively long wait times for
subsidized childcare programs.

USCRI Proposal for PRM-PRMUSRAP-16-001

Page 89 of 96

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 95 of 168 PageID 1552

Attachment D: FY 2016 USCRI Affiliate/Sub-Office Abstracts

2. Public Outreach: YMCA participates in quarterly community consultation meetings with a
large group of stakeholders and is also an active participant in the Houston Refugee
Consortium. The Consortium is made up of a variety of local service providers and meets
regularly to address shared concerns and strategies for enhanced service delivery. In FY2015,
YMCA continued to extend its outreach in the community through an Adopt-a-Family
project and opportunities for volunteer mentorship. In December 2014, the agency worked
with other YMCA offices in in the greater Houston area, local schools and universities, a
girl-scout troop, churches, and a medical group to provide holiday gifts for refugee families.
YMCA has also initiated partnerships with two large churches that have members interested
in mentoring families. YMCA co-hosted a 2014 World Refugee Day event that was attended
by more than 1,500 people, including Congresswoman Sheila Jackson Lee, two city
councilmen, representatives of local school districts, the police department, Houston Metro,
and many others. YMCA’s FY2016 outreach strategy includes continued collaboration with
other Houston resettlement agencies, including a joint effort to identify new housing and
employment opportunities for refugees. In addition, YMCA continues to strengthen its
outreach to local institutions of higher education to find volunteers and interns to assist
refugees and raise awareness of refugee issues within the community.
3. Financial Resources: YMCA received a significant contribution from the Laura and John

Arnold foundation in FY2015, as well as a large donation from JS101, a for-profit staffing
corporation that is primarily used to fund scholarships for those R&P clients who are
continuing their education. In addition, YMCA receives cash and in-kind support from faithbased and community organizations, and significant support from its national office.

Type of Donor

Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government:
[SOURCE]
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2015
FY2014
FY2015
FY2014
Estimated
Actual
Actual In- Estimated
In-kind
Cash
Cash
kind Value
Value

FY2016
Projected
Cash

$57,500

$30,000

$200,000

$130,000

$5,000

$15,000

$25,000

25,000

$60,000

$70,000

$70,000

FY2016
Projected
In-kind
Value

$50,000

$25,000

$22,000

30,000

$90,000

$90,000

$90,000

$122,500

230,000

$295,000

$112,000

205,000

$120,000

$175

$328

$461

$175

$315

$185

USCRI Proposal for PRM-PRMUSRAP-16-001

Page 90 of 96

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 96 of 168 PageID 1553

National Agency

USCCB

Affiliate Code

TXUSCC08

Office State

Texas

Office City

San Antonio

Office Name

Catholic Charities, Archdiocese of San Antonio, Inc.

Office Address

202 W. French Place, San Antonio, TX 78212-5818
JOINT SITE

SUB-OFFICE
Sub-office

N/A

N/A

Administering affiliate

If joint site, with which agency
or agencies?

N/A

R&P PROGRAM AFFILATE STAFFING
R&P FTE paid by other
R&P FTE paid by R&P
(not including volunteers) Total Client/FTE Ratio
FY2015

10.8

0

69/1

FY2016

13.0

0

58/1
FY2014 Actual Arrivals

750

FY2015 Anticipated Arrivals
PROPOSED FY2016

851

FY2015 Acknowledged Capacity

CASELOAD STATISTICS
(number of individuals)

750

AF

EA

ECA

LAC

NE/SA

Total

U.S. Tie Capacity

50

200

0

25

400

675

No U.S. Tie Capacity

25

0

0

0

50

75

75

200

0

25

450

750

Total Capacity

FY2014 R&P PERIOD REPORT OUTCOMES
R&P Period Employment % (individuals):

47.02%

R&P Period Out-Migration % (individuals):

Total R&P Period Reports Submitted for FY2014 (number of cases/number of individuals):

2.70%

374/851

Number of reports showing social security card application as late or incomplete

2

Number of reports showing enrollment in cash assistance as late or incomplete

1

Number of reports showing enrollment in medical assistance as late or incomplete

4

Number of reports showing enrollment in SNAP (food stamps) as late or incomplete

3

Number of reports showing enrollment in ESL as late or incomplete

3

Number of reports showing enrollment in employment services as late or incomplete

8

Number of reports showing school enrollment of minor child as late or incomplete

2

Number of reports showing health screening as late or incomplete

4

Number of reports showing enrollment in other services as appropriate as late or incomplete

2

Number of reports showing household income not exceeding expenses

0

Number of reports showing that refugee is unable to identify source(s) of household income and expenses
after R&P assistance ends

0

FY2016 Reception and Placement Program Proposal

202

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 97 of 168 PageID 1554

RECENT/PROPOSED CASELOAD

Nationalities served FY2014–FY2015
Proposed nationalities FY2016
Languages available on staff to
support the proposed caseload

Afghani, Burmese (Chin, Karen, Karenni, Rohingya), Bhutanese,
Congolese, Cuban, Eritrean, Iranian, Iraqi, Syrian.
Afghani, Burmese (Chin, Karen, Karenni, Rohingya), Bhutanese,
Congolese, Cuban, Eritean, Iranian, Iraqi, Syrian
American sign-language, Arabic, Bosnian, Burmese (Chin, Karen,
Karenni, Zomi), Farsi, French, Hindi, Kinyarwanda, Nepali,
Pashto, Romanian, Russian, Serbian, Somali, Spanish

Languages available from within the
community of resettlement to support
the proposed caseload

Amharic, Kunama, Tigrinya, Turkish

Other language resources used

Interpreter/Translation Services (ITS) is a social enterprise used by
the R&P staff, as needed for language services.
Medical Language Line: Seldom used if language is remote.
SITE RATIONALE

Number of other affiliates present
Local overall unemployment rate
Available jobs

None
3.7%
FY2014 and FY2015, our clients have found employment within
several sectors that include, but are not limited to: production,
food processing, assembly line, customer service, housekeeping,
laundry, wait staff, cook/line cook, security, retail and packing.

Average starting wage

The average starting wage for our clients is $8.80/hour. The vast
majority of these jobs are full-time and about 75% offer benefits.

Average monthly rent and availability
(Note whether Always, Frequently,
Sometimes, or Never Available)

1-Bedroom: $550
2-Bedroom: $750
3-Bedroom: $850

Average wait time for newly arrived
refugees to receive a health screening

40 days

Available: Frequently
Available: Always
Available: Sometimes

GRIEVANCE AND PROTECTION FROM SEXUAL EXPLOITATION AND ABUSE (PSEA) POLICY

Indicate whether you have a grievance policy.

_X__ Yes

___No

Indicate whether you have incorporated the IASC’s six core principles for
PSEA in your organization’s code of conduct for all staff and volunteers.

_X__ Yes

___No

1. Health Care Access and Refugees with Special Needs: We do not serve Class A mental
health conditions due to the lack of resources in SA. There’s a shortage of providers to treat
clients or prescribe psychotropic medication. If a specialist is found, wait times can be three
to six months. It can be difficult to serve clients with anxiety disorders, mood disorders
(bipolar disorder, schizophrenia, mania and depression) or any psychotic or psychosomatic
disorders. We are able to access some psychotherapists who can assist clients with basic

FY2016 Reception and Placement Program Proposal

203

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 98 of 168 PageID 1555

mental health needs. San Antonio, however, is home to the South TX Medical Center, made
up of 45 medical related facilities, 12 hospitals and five specialty institutions. Majority of
our clients live in or near the medical center with easy access to medical facilities, clinics and
pharmacies, many of whom have access to the Medicaid Language Line. In the event a client
has not received Medicaid, they can be seen in a free clinic in town that is able to see clients
within 24 hours. We can serve refugees with special medical needs and mild mental health
issues, as well as survivors of torture, at-risk women and families. Special medical cases
served by our agency include mostly class B cases such as TB-active, non-infectious (Class
B1), TB inactive (Class B3). We also can serve Class B mental disorders without history of
harmful behavior.
2. Public Outreach: Since FY15, we have been working closely with City Councilman Ron
Nirenberg from District 8 concerning refugees in San Antonio. Most of our clients are
located in District 8, and the Councilman has taken an interest in their resettlement, and is
committed to engage various sectors of public services to improve the quality of life for our
clients. Among those that attend the meetings include City of San Antonio District 8, City of
San Antonio Department of Human Services, NISD - Superintendent for Student Family and
Community Services, UT Health Science Center School of Nursing, VIA government Affairs
Specialist, City of San Antonio, Assistant City Manager and University of Incarnate Word.
In FY 2016, we expect to continue such efforts and will continue to work on World Refugee
Day events.
3. Financial Resources:

Type of Donor

Foundations/
Corporations
Faith-based/
Community-based
Organizations
Fees for Service
Individuals
Volunteer
Hours/Miles
State/County/Local
Government:
[SOURCE]
Headquarters
Affiliate/Sub-office
Other:
TOTALS
TOTALS PER
CAPITA

Projected Contributions to the R&P Program
FY2014
FY2015
FY2014
Actual
FY2015
Estimated
FY2016
Actual
In-kind
Estimated
Projected
In-kind
Cash
Value
Cash
Value
Cash
$95,698

FY2016
Projected
In-kind
Value
$120,000

$110,000

$$500

$$15,000

$1,5$1,50$
$$7500

$20,000

$1,000

$25,000

$692.21

$8,000

$$$1,000

$10,000

$2,000

$12,000

$25,000

$35,000

$40,000

$1,192.21

$143,698

$1,750

$175,000

$3,000

$197,000

$1.40

$168.86

$2.33

$233.33

$4

$262.67

FY2016 Reception and Placement Program Proposal

204

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 99 of 168 PageID 1556

Exhibit 2

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

From:
To:
Cc:
Subject:
Date:
Attachments:

Importance:

Page 100 of 168 PageID 1557

Randall,Patrick (HHSC)
Jacobs, Ellen A
Eaton,Marilyn (HHSC); McNally-Cook,Kelly (HHSC); Alvarez-Mack,Cynthia (HHSC)
RE: FY 2016 Refugee Reception and Placement Abstracts – Texas refugee program Input
Monday, July 13, 2015 3:53:46 PM
image001.png
image002.png
image003.png
image004.png
image005.png
Fiscal Year 2016 Refugee Reception and Placement affiliate abstracts- Texas comments.pdf
High

Dear Ms Jacobs: 

Thank you for the opportunity to provide input regarding proposed refugee placement in Texas
under the U.S. Department of State’s fiscal year 2016 Reception and Placement Program.

Please find attached the response from the Texas Health and Human Services Commission regarding
proposed resettlement at each resettlement site proposed or currently operating in Texas. 

If you require any further information, please feel free to contact Marilyn Eaton, Director of
Community Services, or me.

Thank you.

Patrick Randall, LMSW
Program Specialist
Office of Immigration and Refugee Affairs
Community Access and Services
Health and Human Services Commission
512-206-5129
[e-mail]

From: Jacobs, Ellen A [mailto:[e-mail]]
Sent: Tuesday, June 30, 2015 7:21 AM
To: Randall,Patrick (HHSC)
Cc: Berdinner, Kiera; Day, Barbara J
Subject: PRM R&P Abstracts – Input Needed for FY16
Importance: High

Dear State Refugee Coordinator:

This message follows Barbara Day’s note sent to you on Wednesday, May 27 th regarding the
opportunity to provide your input to the U.S. Department of State’s fiscal year 2016 Reception and
Placement Program.

Attached, you will find copy/ies of the affiliate abstract(s) for each resettlement site proposed or
currently operating in your state.  A blank copy of a sample abstract and the instructions provided in
the full announcement are also attached. You may review the full announcement at

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 101 of 168 PageID 1558

www.grants.gov.  Once at the site, select “Find Grant Opportunities,” then “Browse by Agency,” and
finally, “Department of State.”  The funding number is PRM-PRMUSRAP-16-001.

Your feedback concerning proposed placement in your state is invaluable to us.  We would greatly
appreciate your comments on the proposed refugee placement plans for your state no later than
close of business Wednesday, July 15 th.  Please send your responses via e-mail directly to me at
[e-mail].

In addition, we invite you to comment on any changes in funding for services for which refugees are
eligible that could impact the quality of resettlement in your state.  You may reply with your
response to this e-mail.

Please feel free to contact me via email or at 202-453-9254 if you have any questions or experience
any difficulty in opening the attached documents.  You may also contact Barbara Day, Domestic
Resettlement Section Chief, at [e-mail] or [phone].

Thank you for your support.  We look forward to your feedback.

Kind regards,

Ellen Jacobs
Intern, Refugee Admissions • Bureau of Population, Refugees, and Migration • U.S. Department of State
2025 E Street NW, Washington, DC 20520 | phone: [phone] | fax: [phone] | email: [e-mail]
Stay Connected with PRM:

This email is UNCLASSIFIED.

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 102 of 168 PageID 1559

TEXAS HEALTH AND HUMAN SERVICES COMMISSION

CHRIS TRAYLOR
EXECUTIVE CoMMIssIoNER

July 10, 2015

Barbara Day
Chief, Domestic Resettlement
Refuge Admissions
Bureau of Population, Refugees, and Migration
U.S. Department of State
2025 E Street, NW
Washington, D.C. 20520
Dear Ms. Day:
Please find enclosed, the comments from the Texas refugee program regarding local resettlement
agency proposals for the Department of State’s fiscal year 2016 Reception and Placement
Program. The total proposed capacity of 9,047 refugees for resettlement in Texas in fiscal
year 2016 represents only a small increase from the capacity acknowledged by local resettlement
agencies in fiscal year 2015 of 8,235.
The comments submitted by our agency are made with consideration of the concerns and input
received from local stakeholders in resettlement communities in the state and the conditions
particular to each of those sites. I would like to specifically draw your attention to several
comments in particular.
The state of Texas has experienced a prolonged and ongoing influx of arrivals of Cuban parolees
into the state via the U.S. border with Mexico. Refugee service providers have reported
significant drain on agency staff and resources as they have served over 3,402 unanticipated
Cuban clients in addition to Reception and Placement clients thus far in fiscal year 2015. The
impact has been seen in communities across the state, but most profoundly in Austin and
Houston.
Neither of the two resettlement agencies in Amarillo is proposing an increase in arrivals from
fiscal year 2015. City and state leaders have reported concerns to the Texas Health and Human
Services Commission (HHSC) and to resettlement agencies regarding their ability to meet the
needs of newly arriving refugees. HHSC has requested that only refugees with family ties be
resettled in Amarillo in fiscal year 2016. Limiting placement of refugees in Amarillo to family
ties will restrict resettlement of new populations, including Syrian refugees. Syrian refugees will
P. 0. Box 13247

•

Austin, Texas 78711

•

4900 North Lamar, Austin, Texas

78751

•

[phone]

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 103 of 168 PageID 1560

Ms. Barbara Day
July 10, 2015
Page 2

require intensive trauma-informed services and supports that will exceed what can reasonably be
offered in Amarillo. HHSC believes that placing Syrian refugees in Amarillo would cause
hardship on the local community and fail to serve the best interest of the refugees.
The resettlement agency in Corpus Christi did not submit an application for Reception and
Placement in fiscal year 2016. It will continue to accept family tie placements from its national
organization under a Memorandum of Understanding, the details of which have not yet been
shared with the Texas refugee program. The agency will not be renewing its state contracts to
provide Refugee Cash Assistance (RCA) and Refugee Social Services in fiscal year 2016.
Refugees will be referred to refugee providers in other cities for RCA participation. Social
services and support available to refugees from the resettlement agency would be limited to those
provided under the Reception and Placement program and other refugee services not funded
through the state.
Texas is committed to providing quality services to refugees that promote self-sufficiency for
their families. Thank you for the opportunity to provide input into the refugee resettlement
process.
Please let me know if you have any questions or need additional information. Marilyn Eaton,
Director of Community Services, serves as the lead staff on this matter and she can be reached at
[phone] or by e-mail at [e-mail].
Sincerely,

Chris Traylor

Enclosure

200

.

450

AUSTIN
Caritas of Austin

575
700
490

Catholic Charities of Dallas

International Rescue Committee

RefugeeServicesofTexas

DALLAS

35

Catholic Charities of Corpus
Christi

Refugee Services of Texas
CORPUS CHRISTI
480

160
282

AMARILLO

Catholic Charities of the Texas
Panhandle
Refugee Services of Texas

572

$40

550

520

400

160
264

300

FY2OI5
FY2015
Acknowledged Anticipated
Capacity
Arrivals

Intemattonal Rescue Committee

ABILENE

Agency Name

415

805

450

0

405

295

160
282

190

FY2016
Proposed
U.S. Tie
Capacity

185

20

200

0

70

205

0
0

60

FY2016
Proposed
No U.S. Tie
Capacity

600

825

650

0

520

500

160
282

250

FY2016
Proposed
Total
Capacity

X

X

X

X

X

X

x

x

Concur

Do not
concur
Comments

The area resettlement agencies propose significant increases in arrivals, however
the Dallas area remains a strong resettlement site with coordination of refugee
and mainstream supports in the community, refugee mental health services, and
strong economy.

*The agency did not submit an application for R&P in FY 2016. It will continue
to accept family tie placements from its national organization under an MOU.
The agency will not be renewing state contracts to provide Refugee Cash
Assistance (RCA) and Refugee Social Services in FY 2016. Refugees will be
referred to refugee providers in other cities for RCA. Social services and support
available to refugees from the resettlement agency would be limited those
provided under the R&P program and other refugee services not funded through
the state

Austin cannot accommodate all medical conditions. Refugee health clinic should
be consulted at assurance regarding listed medical conditions.

The two resettlement agencies in Austin have reported serving 296 Cuban
parolees so far in FY 2015 and anticipate this to continue in fY 2016 Any
consideration of further increase in placements should include consultation with
local affiliates.

Neither resettlement agency in Amarillo is proposing an increase in arrivals from
FY 2015. City and state leaders have reported concerns to HHSC and to
resettlement agencies regarding being able to meet the needs of newly arriving
refugees. HHSC has requested that only refugees with family ties, including
Syrians, be resettled in Amarillo in fY 2016.

In FY 2015 significant number of arnvals moving from Abilene to Midland
impacting resources in that community while straining Abilene site resources to
meet client needs at distance. Any consideration of further increase in
placements should include consultation with local affiliate.

Fiscal Year 2016 Reception and Placement Program
Affiliate Abstracts
Texas Refugee Program Comments

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
Page 104 of 168 PageID 1561

Interfaith Ministries of Greater
Houston
Refugee Services of Texas
YMCA International Services
SAN ANTONIO
Catholic Charities Archdiocese of
San Antonio
TOTAL

Catholic Charities, Archdiocese of
Galveston-Houston

Alliance for Multicultural
Community Services

HOUSTON

Catholic Charities Diocese of fort
Worth
Refugee Services of Texas
World Relief

FT. WORTH

EL PASO
Diocesan Migration & Refugee
Services

Agency Name
.

550
245
670

505

700

600
403
460

25

750
8514

540
200
640

505

700

600
343
550

35

.

FY2015
fY2015
Acknowledged Anticipated
Capacity
Arrivals

750
8235
675
6620

405
175
550

300

425

420
253
380

35

FY2016
Proposed
U.S. Tie
Canacitv

75
2382

175
75
100

350

325

180
192
170

0

750
9047

580
250
650

650

750

600
445
550

35

X
X

X
X
X

X

X
X
X

X

X

Affiliate Abstracts
Texas Refugee Program Comments
FY2016
FY2016
Proposed
Proposed
Do not
Concur
No U.S. Tie
Total
concur
Canicitv
Canacitv
Comments

The agency has reported serving over 500 unanticipated Cubans in addtion to
resettled refugees in fY 2015. There are concerns over this agency increasing
proposed refugee arrivals so significantly given the continued influx of Cubans
into the 1-louston area.

All Houston area resettlement agencies experienced significant strain on staff
and resources by the need to assist over 2,200 unanticipated Cuban parolees so
far in fY 2015. The influx of Cubans into Houston is anticipated to continue in
fY 2016. All but one agency have proposed only modest increases in arrivals.
Any consideration of further increase in placements should include consultation
with local affiliates.

Fiscal Year 2016 Reception and Placement Program

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
Page 105 of 168 PageID 1562

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 106 of 168 PageID 1563

Exhibit 3

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

From:
To:
Subject:
Date:
Attachments:

Page 107 of 168 PageID 1564

Berdinner, Kiera
"Hoang,Julienne (HHSC)"
RE: Fiscal Year 2016 URM Abstracts - Texas Program Comments
Wednesday, August 05, 2015 5:02:00 PM
image001.png
image002.png
image003.png
image004.png
image005.png

Thanks for the clarification, Julienne! Makes sense to me.

Best,
Kiera

This email is UNCLASSIFIED.

From: Hoang,Julienne (HHSC) [mailto:[e-mail]]
Sent: Wednesday, August 05, 2015 3:16 PM
To: Berdinner, Kiera
Subject: RE: Fiscal Year 2016 URM Abstracts - Texas Program Comments

Dear Kiera,

I just got off the call with Anne Mullooly at USCCB.  Apparently she was the person who had completed the abstract caseload statistics for CCH.  She informed me
that the FY 2014 Actual Arrivals is in fact 6 – not 22 as indicated below.  The program (Catholic Charities Houston) had counted all arrivals for FY 14.  So, the number
22 reported actually encompasses all other URMs that are reclassed and/or designated.  So, if we are just counting URMs from Overseas, the abstract reports the
correct number of 6 for FY 14.  All other numbers reported below are accurate.

If you have any additional questions, please let me know.  Thanks.
Julienne T.T. Hoang
OIRA Program Specialist
Division of Community & Access Services
Office of Immigration and Refugee Affairs (OIRA)
Texas Health and Human Services Commission
Phone:  [phone];  Fax:  [phone]

From: Randall,Patrick (HHSC)
Sent: Thursday, July 30, 2015 3:28 PM
To: Berdinner, Kiera ([e-mail])
Cc: Jacobs, Ellen A ([e-mail]); Alvarez-Mack,Cynthia (HHSC); Hoang,Julienne (HHSC); Harper,Michelle (HHSC); Eaton,Marilyn (HHSC); Volti,Kate (HHSC)
Subject: FW: Fiscal Year 2016 URM Abstracts - Texas Program Comments

Hello Ms Berdinner - 

Thank you for requesting our office’s input on the abstracts related to the two Unaccompanied Refugee Minor (URM) sites in Texas.  Julienne Hoang, who is our
URM program specialist, consulted with Texas Department of Family and Protective Services and with the two URM sites in Texas regarding the abstracts.  Please see
below for our office’s comments regarding the abstracts. 

For the Houston Abstract - Catholic Charities of the Archdiocese of Galveston-Houston (CCH), the statistics include these changes:

We consulted with CCH and found that there are changes to the original numbers submitted in the abstract.  CCH reports the following numbers: 

Case Load Statistics

Abstract showed:

CCH's Reports:

 Comments

6

22

These are the actual arrivals that entered the program in FFY 2014. 

FY2015 Acknowledged Capacity

20

35

FY2015 Anticipated Arrivals        

15

32-35

FY 2016 PROPOSED Total Capacity

20

25

15 Additional capacities were built due to an increase in anticipated arrivals for FFY 2015.
This is the number of anticipated arrivals that have entered or are projected to enter the
program in FFY 2015.  Special request from their national Volag, US Catholic Conference
of Bishops (USCCB), for CCH to take a group of 12 boys from Eritrea.  The boys will be
placed in the next month. 
CCH proposes a capacity of 5 additional new placements for FY 2016 from the original
20.

FY2014 Actual Arrivals         

We concur with the CCH’s reported numbers in red above.

For the Fort Worth Abstract – Catholic Charities Diocese of Fort Worth (CCFW)

We consulted with CCFW and confirm that there are no changes to the caseload statistics.  The only input we have pertains to item #4 of the abstract
(Placement Options).  CCFW has started a transitional home for youth 18 and above who are not quite ready to go into Supervised Independent living
(SIL).  These youth could stay in the transitional placement for 6-8 months but no more than a year before they either exit the program or move into
supervised independent living.  Supervised independent living is another placement option for youth who are 18 and older who meet eligibility
requirements and complete life skills training.

Please let us know if you have any questions or require additional information.  Please feel free to contact me or Julienne Hoang at 512-206-5127. 
Patrick Randall, LMSW

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 108 of 168 PageID 1565

Program Specialist
Office of Immigration and Refugee Affairs
Community Access and Services
Texas Health and Human Services Commission
512-206-5129

From: Berdinner, Kiera [http://redirect.state.sbu/?url=mailto:[e-mail]]
Sent: Friday, July 17, 2015 7:38 AM
To: Randall,Patrick (HHSC)
Cc: Jacobs, Ellen A; Alvarez-Mack,Cynthia (HHSC); Hoang,Julienne (HHSC)
Subject: RE: FY16 URM Abstracts - Request for Texas Program feedback

Hi Patrick,

We would appreciate receiving your feedback no later than July 31 st.  No expectations regarding the format of your feedback, but we would like to hear your
thoughts on their plan for FY16, and whether it is in line with your expectation/understanding of the URM program in Texas.  Keep in mind that we are focusing
solely on URMs that enter the U.S. through the Refugee Admissions Program (USRAP), and not domestic referrals into the program as the latter are entirely the
purview of ORR.  Other than that, the extent, content, and focus of your comments is up to you – whatever you feel we should know in planning for FY16 URM
arrivals to Texas.

Feel free to let me know if you have any further questions.  I imagine you have a pretty full plate!  Happy to chat further or provide more information if you need.

Best,
Kiera

This email is UNCLASSIFIED.
From: Randall,Patrick (HHSC) [http://redirect.state.sbu/?url=mailto:[e-mail]]
Sent: Thursday, July 16, 2015 5:53 PM
To: Berdinner, Kiera
Cc: Jacobs, Ellen A; Alvarez-Mack,Cynthia (HHSC); Hoang,Julienne (HHSC)
Subject: RE: FY16 URM Abstracts - Request for Texas Program feedback
Importance: High

Thank you Kiera.  Could you let me know the deadline and instructions for submission?  Also, are there any instructions or expectations regarding format, content, or
focus of our feedback?

Thank you.

Patrick Randall, LMSW
Program Specialist
Office of Immigration and Refugee Affairs
Community Access and Services
Texas Health and Human Services Commission
512-206-5129

From: Berdinner, Kiera [http://redirect.state.sbu/?url=mailto:[e-mail]]
Sent: Thursday, July 16, 2015 1:06 PM
To: Randall,Patrick (HHSC)
Cc: Jacobs, Ellen A
Subject: FY16 URM Abstracts

Dear Patrick,

Thank you for the feedback you submitted regarding the FY16 R&P Program abstracts for Texas.  I am now sending you for your review and feedback the abstracts
related to the two URM sites in Texas. 

Please see attached an abstract for the USCCB sites in Houston and Fort Worth.  We look forward to receiving your feedback on these two URM programs. 

Best,
Kiera

Kiera Berdinner
Program Officer for Domestic Resettlement, Refugee Admissions • Bureau of Population, Refugees, and Migration • U.S. Department of State
2025 E Street NW, Washington, DC 20520 | phone: [phone] | fax: [phone] | email: [e-mail]
Stay Connected with PRM:

This email is UNCLASSIFIED.

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 109 of 168 PageID 1566

Exhibit 4

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 110 of 168 PageID 1567

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 111 of 168 PageID 1568

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 112 of 168 PageID 1569

Exhibit 5

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
Department of State

Page 113 of 168 PageID 1570

Bureau of Population, Refugees, and Migration
Office of Admissions - Refugee Processing Center

Not Assured, Preference Stated
As of 3-October-2015

Assurance Statuses
Code
NOA
REQ
SCH
MTG
ALL
ASR
RQU
SCU
EXP
NRQ
RMV
INA

Description
No Activity regarding Allocating or Assuring the Case
Request this individual be Scheduled for an Allocations Meeting
Individual has been Scheduled for an Allocations Meeting
Individual’s case is currently in an Allocations Meeting
Individual has been Allocated to a Voluntary Agency (VOLAG)
Individual has been Assured resettlement by a VOLAG
An Amended Assurance has been Requested for the Individual
An Amended Assurance has been Scheduled for the Individual
An Assurance has Expired for this individual
Individual does Not Require an Assurance
Individual has been Removed from an Allocations Meeting
Individual’s Assurance has been Inactivated

Data extracted from the Worldwide Refugee Admissions Processing System (WRAPS).
RPC/rpt_PartnerReports/Quarterly State Forecast Report
Report Run Date: 10/3/2015 5:00:19 AM

Page 1 of 1

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
Department of State

Page 114 of 168 PageID 1571

Bureau of Population, Refugees, and Migration
Office of Admissions - Refugee Processing Center

Not Assured, Preference Stated
As of 3-October-2015

Refugee and Special Immigrant Visa Cases

Total Cases

6570

Total Individuals

16930
Preference

State Name

City

Native
State

Nationality

Data extracted from the Worldwide Refugee Admissions Processing System (WRAPS).
RPC/rpt_PartnerReports/Quarterly State Forecast Report
Report Run Date: 10/3/2015 5:00:19 AM

Language

Case
Ethnicity

Case

Assurance

Size

Availability

Status

Page 1 of 1

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 115 of 168 PageID 1572

Exhibit 6

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
Department of State

Page 116 of 168 PageID 1573

Bureau of Population, Refugees, and Migration
Office of Admissions - Refugee Processing Center
Assured Not Arrived
Texas
As of 17-November-2015
General Notes:
This report includes data on refugee and SIV cases that are assured, but not yet arrived. There are two tabs, the first displays refugee case details and the second SIV case details.
Agency
This displays the Resettlement Agency (RA) that submitted the assurance for the case. This is arranged alphabetically.
Case Availability
This displays the current case availability for the case.
Case Number
This displays the case number of the case/individual.
PA Name
This displays the name of the PA.
Nat
This displays the nationality of the PA of the case.
Eth
This displays the ethnicity of the PA of the case.
Native Language
This displays the native language of the PA of the case.
Size
This displays the number of individuals on the case.
Assurance Date
This displays the date the case was assured.
Assurance Status
This displays the current assurance status of the case.

Data extracted from the Worldwide Refugee Admissions Processing System (WRAPS).
RPC/rpt_PartnerReports/State Coordinators Caseload Report
Report Run Date: 11/17/2015 3:03:00 PM

Page 1 of 2

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
Department of State

Page 117 of 168 PageID 1574

Bureau of Population, Refugees, and Migration
Office of Admissions - Refugee Processing Center
Assured Not Arrived
Texas
As of 17-November-2015
Travel Status
This displays the current travel status of the case.
Destination City
This displays the destination city of the case as indicated on the assurance submitted by the RA. In most cases, this will be the city location of the affiliate. In some cases,
when the final destination city is know at time of assurance (ie the case is going to live with a U.S. tie), the actual final destination city is indicated.

Travel Statuses
Code
NOA
REQ
SCH
ABN
DEP
NSH
ARR

Description
No Activity regarding Travel
Request Travel reservations for this individual
Case Member(s) are ready for travel scheduling
Travel Reservations for this Case have been received
Departure confirmed or Self-Arranged travel packet picked-up
No Show
Arrived in U.S.

Data extracted from the Worldwide Refugee Admissions Processing System (WRAPS).
RPC/rpt_PartnerReports/State Coordinators Caseload Report
Report Run Date: 11/17/2015 3:03:00 PM

Page 2 of 2

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
Department of State

Page 118 of 168 PageID 1575

Bureau of Population, Refugees, and Migration
Office of Admissions - Refugee Processing Center
Assured Not Arrived
Texas
As of 17-November-2015

Refugee Cases

Total Cases

721

Total Individuals

1960
Case

Agency

Case

Availability

Number

Native
PA Name

Nat

Data extracted from the Worldwide Refugee Admissions Processing System (WRAPS).
RPC/rpt_PartnerReports/State Coordinators Caseload Report
Report Run Date: 11/17/2015 3:03:00 PM

Eth

Case

Assurance

Assurance

Travel

Language

Size

Date

Status

Status

Destination City

Page 1 of 1

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 119 of 168 PageID 1576

Exhibit 7

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
Department of State

Page 120 of 168 PageID 1577

Bureau of Population, Refugees, and Migration
Office of Admissions - Refugee Processing Center
State Monthly Arrivals
For the Reporting Month of: November 2015
General Notes:
This report includes data on refugee and SIV arrivals by month and state. There are three tabs that display Refugee arrivals, SIV arrivals, and Refugee and SIV
arrivals by state and Resettlement Agency (RA).
Tab 1-2
Arrivals

Destination City
This displays the destination city of the case/individual as indicated on the assurance submitted by the RA. This is arranged alphabetically. In most
cases, this will be the city location of the affiliate. In some cases, when the final destination city is know at time of assurance (ie the case is going to
RA
This displays the Resettlement Agency that sbumitted an Assurance and provided services to the case/individual.
Case Number
This displays the case number of the case/individual.
Size
This displays the number of individuals on the case. Note that the size is only listed for the PA of the case and all other members have a 0
AP#
This displays the sequence number of the individual.
Rel
This displays the relationship of the individual to the PA of the case.
Last Name
This displays the last name of the individual.
First Name
This displays the first name of the individual.
Middle Name
This displays the middle name of the individual.
Sex
This displays the gender of the indiviudal.
DOB
This displays the date of birth of the individual.
Nat
This displays the nationality of the PA of the case.
Data extracted from the Worldwide Refugee Admissions Processing System (WRAPS).
RPC/rpt_PartnerReports/Scheduled Monthly State Arrivals
Report Run Date: 12/15/2015 4:06:53 AM

Page 1 of 4

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
Department of State

Page 121 of 168 PageID 1578

Bureau of Population, Refugees, and Migration
Office of Admissions - Refugee Processing Center
State Monthly Arrivals
For the Reporting Month of: November 2015
Alien Number
This displays the alien number of the individual.
Arrival Date
This displays the date the individual arrived in the U.S.
Tab 3
Stats

Agency
This displays the Resettlement Agency that resettled the individuals in the state
Program
This displays the program through which the individual resettled (Refugee/SIV).
Totals
This displays the total number of cases and individuals resettled by program type in the state.

Data extracted from the Worldwide Refugee Admissions Processing System (WRAPS).
RPC/rpt_PartnerReports/Scheduled Monthly State Arrivals
Report Run Date: 12/15/2015 4:06:53 AM

Page 1 of 4

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 122 of 168 PageID 1579
Department of State

Bureau of Population, Refugees, and Migration
Office of Admissions - Refugee Processing Center
State Monthly Arrivals
For the Reporting Month of: November 2015
Texas
Refugee Arrivals

Destination City

RA

Case Number

Size

AP#

Rel

Last Name

Data extracted from the Worldwide Refugee Admissions Processing System (WRAPS).
RPC/rpt_PartnerReports/Scheduled Monthly State Arrivals
Report Run Date: 12/15/2015 4:06:53 AM

First Name

Middle Name

Page 2 of 4

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Sex

DOB

Nat

Alien Number

Page 123 of 168 PageID 1580

Arrival Date

Data extracted from the Worldwide Refugee Admissions Processing System (WRAPS).
RPC/rpt_PartnerReports/Scheduled Monthly State Arrivals
Report Run Date: 12/15/2015 4:06:53 AM

Page 2 of 4

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 124 of 168 PageID 1581

Exhibit 8

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 125 of 168 PageID 1582

1. Assistance Type

Cooperative Agreement

U.S. Department Of State

2. Award Number

S-PRMCO-16-CA-1005
3. Amendment Number

Federal Assistance
Award Coversheet
5. Recipient Name, Address and Contact Information
International Rescue Committee, Inc.
122 E 42nd St Fl 12
New York, NY 10168-1299
UNITED STATES
Ph. 212-551-3000
Contact: Ms. Jennifer Sime

4. Amendment Type

6. Project Period
From: 10/20/2015
7. Funding Period

Through: 09/30/2016

From: 10/20/2015
8. Program CFDA Number

Through: 09/30/2016

19.510

9. Recipient Federal Tax I.D./DUNS Number
DUNS: 078854940
1135660870A6
EIN:
11. Award Title
IRC FY2016 Reception and Placement Program

10. Type of Recipient

U.S. Non-Profit Organization (501(c)(3))

12. Purpose
To provide Reception and Placement (R&P) services to refugees admitted to the United States under the US Refugee Admissions Program (USRAP).

13. Issued By Bureau of Population Refugees and Migration - Comptrollers OfficeFunds Certified By
14.
Ms. Pamela-Marie Y Thorn
2201 C Street NW, 8th Floor, SA-9
Financial Management Analyst
Washington, DC 20520
10/20/2015
UNITED STATES
15. Statutory Authority - Authorization
16. Agreement:
The recipient agrees to execute the work in accordance with the Notice of Award,
MRAA (Migration and Refugee Assistance act)
the approved application incorporated herein by reference or as attached, and the
applicable rules checked below and any subsequent revisions.
17. Statutory Authority - Appropriation
2 CFR 200

Migration and Refugee Assistance

2 CFR 600
Approved Application Attached
Other – See Terms and Conditions

18. Funding Distribution
Total Prior Costs

$0.00
$0.00
$0.00

U.S. Share of Costs
Recipient Share of Costs
Total Costs
19. Recipient Name, Title and Signature

Total New Costs
$2,505,778.00
$0.00
$2,505,778.00

Amended Total Costs
$2,505,778.00
$0.00
$2,505,778.00

20. Grants Officer Name, Title and Signature

Ms. Kimberly Gildersleeve
_________________________________________________
Name

Ms. Norin, Reasmy
_________________________________________________________________
Name

Electronically Signed
_________________________________________________
Signature

Electronically Signed
_________________________________________________________________
Signature

Acting Director
________________________________
Title

10/22/2015
_______________
Date

21. Accounting and Appropriation Data
19___X11430009,2016,,1037,4122,2512,,,031000,,2016FDSTRRM1439,1037650510

Grants Officer
____________________________________________________
Title
Amount
$2,505,778.00

10/20/2015
___________
Date

22. Send Requests for Reimbursement to:
US Department of Health and Human Servic
es' Payment Management System

23. By signing this agreement, the recipient assures that it will comply with the terms and conditions of this award. Recipient is required to sign and return this
document within 10 business days of the signature of the Grants Officer to the Grants Office listed in Section 13.
Terms and Conditions attached:

DS-1909

Yes

No

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 126 of 168 PageID 1583

AWARD ATTACHMENTS
International Rescue Committee, Inc.
1. U.S. Department of State Award Provisions
2. Award Proposal Documents - Attachment A
3. U.S. Department of State Standard Terms and Conditions - Attachment B
4. Quarterly Status Report - Attachment C

S-PRMCO-16-CA-1005

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 127 of 168 PageID 1584

International Rescue Committee

S-PRMCO-16-CA-1005

U.S. Department of State
Award Provisions
1. Purpose/Scope of Award:
a. Purpose: International Rescue Committee (IRC), a non-governmental organization,
(hereinafter referred to as the "Recipient") is hereby awarded a Cooperative Agreement to
partially support the Recipient’s expenses in administering the FY 2016 Reception and
Placement Program as authorized under the applicable provisions of the Migration and Refugee
Assistance Act of 1962, as amended, and the Immigration and Nationality Act, as amended (the
"INA"). The Recipient shall:
1) arrange for the reception and placement of refugees in the United States and offer
appropriate assistance during their initial resettlement in the United States,
2) provide refugees with basic necessities and core services during their initial period of
resettlement, and
3) in coordination with publicly supported refugee service and assistance programs, assist
refugees in achieving economic self-sufficiency through employment as soon as possible
after their arrival in the United States.
b. The Recipient shall carry out the Agreement in accordance with its revised proposal dated
September 23, 2015, and any revisions to which both parties agree to in writing. The abovementioned proposal is hereby incorporated by reference (Attachment A) and made an integral
part of the Agreement. The period of this agreement shall be from October 1, 2015 through
September 30, 2016.
c. Statement of Objectives and Indicators: The Recipient agrees to:
1) promote effective resettlement through community involvement including, but not
limited to, coordination with ethnic and other community-based, public, and private
organizations and through consultation and coordination with state and local public
officials involved in assisting refugees;
2) promote refugee placement through agencies that maximize the use of private resources
and programs;
3) promote the placement of all refugees in areas conducive to the attainment of economic
self-sufficiency;
4) maintain the capability and flexibility to receive and place new caseloads, including
refugees with special needs, and to shift program and staff resources to reflect changing
refugee populations and arrival patterns;
Page 2 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 128 of 168 PageID 1585
S-PRMCO-16-CA-1005

5) ensure that R&P core services and basic needs support are made available in an
appropriate language to refugees through its nationwide network of affiliated offices;
6) ensure that each refugee receives the following R&P basic needs support and core
services according to standards included in the Cooperative Agreement within the
specified time frame, and that provision of such services is well-documented in case files:
a) Sponsorship assurance;
b) Pre-arrival planning;
c) Reception;
d) Basic needs support for at least 30 days, including the provision of: safe, sanitary,
and affordable housing; essential furnishings; appropriate food, food allowances
and other basic necessities; necessary clothing; assistance applying for social
security cards; assistance in obtaining health screenings and assistance accessing
other necessary health and mental health services; assistance in obtaining
appropriate benefits, other social services, and English language instruction;
assistance with enrollment in employment services; assistance registering children
in school; and transportation to job interviews and job training;
e) At least two home visits within the first 30 days and a third home visit to
permanent housing if the refugee moves from temporary housing within the R&P
period;
f) Case management, including the development and implementation of
individualized service plans during the initial 30-day period;
g) Cultural orientation, with appropriate language interpretation as needed;
h) Assistance to refugee minors resettled in non-parental family units, as required:
initial placement suitability assessments; orientation to U.S. child welfare
requirements; assistance regarding guardianship and legal obligations in caring
for the child; regular and personal contact; and follow-up assessments and
suitability determinations.
7) ensure effective monitoring of local affiliates performing R&P services in accordance
with the Cooperative Agreement.
8) achieve R&P performance outcomes, specifically:
a) Refugee is in a safe, stable environment
i. Refugee is picked up at the airport upon arrival with appropriate language
interpretation as needed
ii. Refugee is placed in a safe dwelling
iii. Refugee is placed in an affordable dwelling
iv.
Refugee has basic necessities
b) Refugee can navigate appropriate and relevant systems
i. Refugee can access/use appropriate transportation
ii. Refugee obtains own food and basic needs
iii. Refugee obtained social security card and other identification as needed
iv.
Refugee accesses health care
v.
Refugee demonstrates ability to contact emergency services
vi.
Refugee children are enrolled in school within 30 days of arrival
vii.
Refugee knows where to get assistance to file paperwork to bring family
members to the United States
viii. Refugee knows how to ask for interpretation services
Page 3 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 129 of 168 PageID 1586
S-PRMCO-16-CA-1005

c) Refugee family is connected to means of ongoing support for self/family
i. Refugee is connected to or enrolled in eligible services
ii. Refugee is financially supported (or self-sufficient)
iii. Refugee can explain where the household money will come from when the
initial assistance is finished
d) Refugee understands surroundings and situation
i. Refugee knows his/her address, knows how to make phone call, and how
to be contacted
ii. Refugee understands the effects of moving
iii. Refugee knows the role of the agency and expectations of the agency and
self
iv.
Refugee has a basic understanding of U.S. laws and cultural practices
9) ensure that R&P program and performance information is accessible to the public.
2. Grants Officer Contact Information:
Reasmy Norin
Grants Officer
Office of the Comptroller
Bureau of Population, Refugees, and Migration
United States Department of State
2201 C Street, NW, 8th Floor, SA-9
Washington, DC 20520
[e-mail]
Phone [phone]
Fax [phone]
3. Grants Officer Representative (GOR):
Irving Jones
Program Officer
Office of Refugee Admissions
Bureau of Population, Refugees, and Migration
United States Department of State
2201 C Street, NW, 8th Floor, SA-9
Washington, DC 20520
[e-mail]
Phone [phone]
Fax [phone]
4. Post-Award Compliance:
Department of State Standard Terms and Conditions (Attachment B) are incorporated by
reference and made part of this Notice of Award. Electronic copies containing the complete text
are available at: https://statebuy.state.gov, under Resources select Terms and Conditions to
access the terms and conditions.
Page 4 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 130 of 168 PageID 1587
S-PRMCO-16-CA-1005

The Recipient and any sub-recipient, in addition to the assurances and certifications made part of
the Notice of Award, must comply with all applicable terms and conditions during the project
period.
5. Authorized Budget Summary:
All expenditures paid with funds provided by this Agreement must be incurred for authorized
activities, which take place during this period, unless otherwise stipulated.
Payment of funds under this Agreement will not be disbursed until the DOS has been assured
that the Recipient’s financial management system will provide effective control over and
accountability for all Federal funds in accordance with 2 CFR 200.300 – 200.303.

Budget Categories
1. Personnel
2. Fringe Benefits
3. Travel
4. Equipment
5. Supplies
6. Contractual
7. Construction
8. Other Direct Costs
a. Refugee Per Capita (915*$1,125): $1,029,375
b. Affiliate Per Capita (915*$900): $823,500
c. Other:
Professional Fees: $1,250
Space/Utilities: $46,786
Other: $31,761
9. Total Direct Costs (lines 1-8)
10. Indirect Costs (8.54% provisional)
11. Total Costs (lines 9-10)
12. Recipient Share

Amount
$279,487
$82,449
$13,066
$901
$48
$0
$0
$1,932,672

$2,308,622
$197,156
$2,505,778
$0

a.
Any anticipated purchase of non-expendable equipment, such as computers or vehicles
with an acquisition cost of $5,000 or more per unit and were not part of the approved budget
(Attachment A to this agreement), requires the prior written approval of the Bureau.
b.
If any part of the costs of goods and services charged under this agreement are collected
from or reimbursed by the refugees or other sources, such collections shall be paid promptly to
the Department or off-set against charges to the agreement; thereby, ensuring that no charges to
this agreement results in duplicated reimbursement to the Recipient.
c.

Local Offices/Affiliates and Services to Refugees Per Capita Grant

Page 5 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 131 of 168 PageID 1588
S-PRMCO-16-CA-1005

1) The Bureau shall provide the Recipient a fixed per capita grant of $2,025.00 per
refugee admitted under Section 207 of the INA who is assigned to the Recipient pursuant to this
agreement for a total of up to 915 refugees who are expected to arrive in the United States during
the period October 1, 2015 through September 30, 2016. It is the intent of the Bureau that the
per capita grants shall be spent in their entirety on expenses related to meeting the material needs
of refugees and providing services to them, within the parameters of this subsection 5.c.
2) Of the $2,025.00 fixed per capita grant:
a) At least $1,125.00 (refugee per capita) is to be provided in its entirety to the
affiliate to which the refugee is assigned and is to be used to cover payments made by the
affiliate to or on behalf of individual refugees for cash disbursement or for material goods, as
needed, to meet the requirements of the program;
i. No less than $925.00 of this $1,125.00 must be spent on behalf of the refugee
by the affiliate to which the refugee is assigned during that refugee’s R&P service delivery
period;
ii. Up to $200.00 of this $1,125.00 may be spent on behalf of other vulnerable
refugees assigned to the same affiliate who have unmet needs during their R&P period;
b) No more than $900.00 (affiliate per capita) may be used to partially cover the
actual expenses of the affiliates to which refugees are assigned in providing reception and
placement services, including expenses that will lower the client-to-staff ratio, support positions
that will coordinate volunteers or develop resources for the R&P program, deliver cultural
orientation to refugees, and/or otherwise improve the quality of the R&P services received by
refugees.
c) The Recipient will demonstrate through the reporting required under this
agreement that the amounts funded for the per capita grants were provided by the Recipient in
their entirety to affiliates based on the total number of refugees assigned to the Recipient during
the period of October 1, 2015 through September 30, 2016.
3) Payment of the amounts specified in subsection 5.c.2(a) shall be made only for the
number of assigned refugees who actually arrive in the United States during the period October
1, 2015 through September 30, 2016, but in no case shall the total payment of refugee per capita
funds exceed $1,029,375 during this period.
4) Payment of the amounts specified in subsection 5.c.2(b) may be made in advance of
actual refugee arrivals and shall be for the actual expenses of affiliates up to $823,500 OR shall
be made only for the number of assigned refugees who actually arrive in the United States during
the period October 1, 2015 through September 30, 2016, whichever is higher. In no case shall the
total payment of affiliate per capita funds exceed $823,500 during this period.
5) This agreement may be amended to reflect the actual number of refugee arrivals
during the period October 1, 2015 through September 30, 2016 and to adjust the amount of funds
accordingly.
d.
The funds awarded under this agreement may be used only for the performance of the
Recipient's responsibilities authorized herein for the provision of reception and placement
Page 6 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 132 of 168 PageID 1589
S-PRMCO-16-CA-1005

services and may not be used to cover expenses of other activities or services that may be
provided to refugees during their resettlement. For example, funding provided under this
agreement shall not be used to cover any expenses of collecting the IOM Promissory Note.
e.
The affiliate per capita funds earned under this agreement must be used in their entirety to
cover affiliates expenses and shall not be used to cover national management expenses, as
specified in subsection 5.c.2.
f.
The refugee per capita funds earned under this agreement must be used in their entirety to
cover cash disbursements to refugees and/or purchases of material goods on their behalf at the
Recipient’s affiliate for which the refugee is assigned and shall not be used to cover national
management expenses, as specified in subsection 5.c.2.
g.
In the event that the Recipient's activities related to the performance of its responsibilities
under this agreement are also eligible for funding under other federal government grants or
agreements, the Bureau and the Recipient shall consult each other and any other federal agency
concerned to prevent attribution of the same expenditures to two (2) separate federal funding
agreements.
h.
National Management. Any unexpended funds available to the Recipient for national
management expenses at the end of the validity period of this agreement must be returned to the
Bureau and may not be used to cover affiliate expenses or for payments to or on behalf of
refugees.
i.

Per Capita Funds

1)
Any unexpended per capita funds designated for affiliates expenses may be used to
continue authorized basic needs support and core services beyond the R&P period for refugees
assigned under this agreement, excluding payments to or on behalf of refugees which must be
expended by the end of the R&P period.
2)
Per capita funds designated for payment to or on behalf of each refugee may be used
only to cover direct payments to or on behalf of each refugee and must be expended by the end
of their R&P period. A minimum of $925 per capita must be spent on each refugee.
3)
Up to $200 per capita of funds designated for payment to or on behalf of refugees
may be used only to cover direct payments to or on behalf of any refugee placed at the affiliate
that received the per capita.
4)
All per capita funds earned under this agreement, however, must be expended no
later than three (3) months following September 30, 2016 from which funded and reported as
part of the final or interim final financial report for the period October 1, 2015 through
September 30, 2016. Funds remaining at the end of the above-specified period shall be returned
to the Bureau.

Page 7 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 133 of 168 PageID 1590
S-PRMCO-16-CA-1005

5)
Any interest accrued on per capita funds made available under this agreement may
be expended only (1) for the Recipient's responsibilities under this agreement; and (2) within the
same time period specified in paragraph 8 above. Interest remaining at the end of such period
shall be returned to the Bureau.
6)
With the written approval of the Bureau, the Recipient may enter into funding
arrangements with other voluntary organizations participating in the Bureau's initial reception
and placement program that will ensure that each organization is reimbursed for the actual
number of refugees to whom it has provided services required by this agreement.
j. Transportation. Funds awarded under this agreement may not be used for travel outside the
fifty (50) United States without the prior written approval of the Bureau. All approved
international travel to be paid with funds awarded under this agreement shall be performed on
U.S. flag carriers to the extent such service is available in accordance with the provisions of the
"Federal Travel Regulations."
6. Payment Method
a. Payments under this award will be made through the U.S. Department of Health and Human
Services Payment Management System (PMS). The Payment Management System instructions
are available under the PMS website and can be accessed at the following address:
http://www.dpm.psc.gov/. Recipients should request funds based on immediate disbursement
requirements and disburse funds as soon as possible to minimize the Federal cash on hand in
accordance with the policies established by the U.S. Treasury Department and mandated by the
OMB Regulations.
b. Requests for reimbursement of National Management Expenses shall be submitted
separately from requests for other funds and only in amounts that are required to meet the
immediate cash needs of this activity.
c. Requests for payment of the per capita shall be submitted only for those assigned refugees
who have actually arrived in the United States.
7.

Reporting and Monitoring

The Recipient must submit required program, financial, and inventory reports to the Bureau's
Office of the Comptroller through the GrantSolutions grants management System at
www.grantsolutions.gov. The Recipient must submit required reports to the Office of the
Comptroller using the Grant Notes functionality for this agreement number. The subject line of
the Grant Note transmitting the report must include the Report Type and Reporting Period.
The Recipient is required to submit quarterly program and financial reports based on the
schedule outlined below. The first page of the Performance Progress Report Form (SF PPR)
must be submitted with all program reports. The Federal Financial Report (FFR SF-425/SF425a) must be submitted for all financial reports. These forms can be accessed at:
Page 8 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 134 of 168 PageID 1591

International Rescue Committee

S-PRMCO-16-CA-1005

https://www.statebuy.state.gov . Failure to comply with these reporting requirements may
jeopardize the Recipient's eligibility for future Agreements.
The Recipient must submit performance reports using OMB-approved government-wide
standard information collections when providing performance information. As appropriate in
accordance with above mentioned information collections, these reports will contain, for each
Federal award, brief information on the following unless other collections are approved by
OMB:
a. A comparison of actual accomplishments to the objectives of the Federal award established
for the period. Where the accomplishments of the Federal award can be quantified, a
computation of the cost (for example, related to units of accomplishment) may be required if
that information will be useful. Where performance trend data and analysis would be
informative to the Federal awarding agency program, the Federal awarding agency should
include this as a performance reporting requirement.
b. The reasons why established goals were not met, if appropriate.
c. Additional pertinent information including, when appropriate, analysis and explanation of
cost overruns or high unit costs.
Program Progress Report Schedule and Requirements:

Quarter Start Date
October 1, 2015
January 1, 2016
April 1, 2016
July 1, 2016

Quarter End Date
December 31, 2015
March 31, 2016
June 30, 2016
September 30, 2016

Report Due Date
January 31, 2016
April 30, 2016
July 31, 2016
December 31, 2016

The final three (3) month report should also contain a brief summary of the activities carried out
during the full period of the agreement.
Each report should address the objectives and indicators set forth in Section 1.c. and the extent to
which they were accomplished. The Performance Progress Report (SF-PPR) is a standard,
government-wide performance reporting format available at:
http://www.whitehouse.gov/omb/grants_forms/. Recipients must submit the signed SF-PPR
cover page with each program report.
Quarterly R&P Program Report
The Recipient shall submit quarterly a brief summary of:
1) program activities, such as conferences, workshops, and training or other activities
funded through this agreement;
2) the Recipient’s affiliate monitoring activities to include findings and
recommendations on each affiliate monitored;

Page 9 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 135 of 168 PageID 1592
S-PRMCO-16-CA-1005

3) a discussion of actions taken to address any identified weaknesses in R&P core

service delivery, including follow-up on corrective actions taken as a result of prior
Recipient or Bureau monitoring;
4) evidence of final compliance with all prior Recipient or Bureau monitoring findings
and recommendations; and
5) the number and percentage of affiliates in compliance with the requirements for
community consultations, as well as best practices and issues that prevent adequate
resettlement in a given community or result in changes in the Recipient’s placement
plans.
Annual Report
The Recipient shall submit no later than March 31, 2017, a report to be submitted by the Bureau
to Congress pursuant to Section 412(b)(7)(E) of the INA. The report will be considered timely if
submitted on or before the due date. Such report shall describe for the period October 1, 2015
through September 30, 2016:
1) the number of refugees placed by county of placement and the total expenditures
incurred during the year, including the proportion of such expenditures used for
administrative purposes (National Management) and for provision of services (Local
Offices/Affiliates and Payments to or on Behalf of Refugees);
2) to the extent the information is available, the Recipient will make its best effort to
determine the proportion of refugees placed during the agreement period by the
Recipient and who, on September 30, 2016, are receiving publicly funded cash or
medical assistance;
3) the Recipient's program to monitor placement of the refugees and the activities of its
affiliates;
4) the efforts by the Recipient and its affiliates to coordinate with local social service
providers so as to avoid duplication of services;
5) the efforts by the Recipient and its affiliates to notify public welfare offices of
refugees who have been offered employment and to provide documentation to public
welfare offices to which refugees have applied for cash assistance concerning cash or
other resources directly provided to such refugees;
6) the efforts of the Recipient's affiliates to inform appropriate public health agencies of
the arrival of refugees known to have medical conditions affecting the public health
and requiring treatment; and
7) any complaints received from beneficiaries about provision of services by the
Recipient pursuant to this agreement.
R&P Period Reports
A copy of the R&P period report form will be provided to the Recipient. Data from this form
will be submitted to the RPC no later than the 15th day of the second month following the end of
the R&P period, and shall be considered timely if electronically submitted on or before the due
date. The report shall be submitted to the RPC at [e-mail]. The
Recipient will retain the reported information for a period of not less than one year from the date
of arrival, and will make it available for review by the Bureau upon request.
Page 10 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 136 of 168 PageID 1593
S-PRMCO-16-CA-1005

Federal Financial Report Schedule and Requirements:
Financial reports shall be submitted within thirty (30) days following the end of each calendar
year quarter (January 30th, April 30th, July 30th, and October 30th) during the validity period.
A preliminary final financial report covering the entire period of the agreement shall be
submitted within ninety (90) days after the expiration date of this agreement and on March 31,
2017. This preliminary final report shall include the total charges for each budget category
reflected in Section 5 including charges for post-performance activities such as audits and
evaluations. Should the Recipient have awarded $15,000 or more to a sub-recipient for the
implementation of a portion of this project, the reports shall identify the name and amount of
funds given to each sub-recipient organization.
Should the funds provided under this cooperative agreement reimburse the Recipient for only a
portion of the total costs of this project with additional costs being covered from other Federal or
private resources, the financial reports required by the Bureau must reflect the costs to be
charged to the Bureau's cooperative agreement and those costs to be charged to other financial
resources for the total cost of the project.
Reports reflecting expenditures for the Recipient’s overseas and United States offices shall be
completed in accordance with the Federal Financial Report (FFR SF-425) and submitted
electronically in the Department of Health and Human Services’ Payment Management System
and transmitted as a Grant Note through www.grantsolutions.gov.
Expenses to be charged against this agreement must be for actual costs incurred for authorized
activities that are adequately documented and that can be confirmed through an audit. Expenses
based on an average or prorated share of costs that do not represent individually identified costs
or those that cannot be specifically confirmed through an audit shall not be charged to or
reported under this agreement.
Should the Recipient receive refunds or rebates after the reporting period, these must be returned
with a revised preliminary final financial report within thirty (30) days of the receipt of such
refunds or rebates.
For the Recipient that has an approved USG indirect cost rate: A final financial report, including
any allowable post performance charges for an audit and/or an evaluation, shall be submitted
within sixty (60) days from the date the Recipient countersigns an indirect cost rate agreement
with its cognizant government agency that establishes final rates applicable to the validity period
of this agreement. This final financial report shall have the authorized charges detailed by the
time period covered by each different indirect cost rate in effect during the validity period of this
agreement.
Reconciliation of Claimed Refugee Sponsorships
The Recipient shall reconcile with the Refugee Processing Center within sixty (60) days its
claimed arrivals each month. A final summary of the Recipient's claimed arrivals for the period
October 1, 2015 through September 30, 2016 must be reconciled with the Refugee Processing
Page 11 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 137 of 168 PageID 1594
S-PRMCO-16-CA-1005

Center no later than December 31, 2016.
Inventory Report
A report shall be submitted within thirty (30) days prior to the expiration of this agreement
listing all items and purchase price of all non-expendable tangible personal property having a
useful life of more than one year and having a current per unit fair market value of $5,000 or
more per unit which were purchased with funds provided under this agreement. This report must
include the following information for each item purchased: description, date of purchase, serial
number, and the country in which the item was used.
This required inventory report shall include any items of non-expendable tangible personal
property that were purchased under a previous Bureau funding arrangement that continue to be
used in activities funded under this agreement.
The required inventory report shall also include the Recipient’s specific recommendations for the
disposition of each item of non-expendable tangible personal property. In certain circumstances,
the proposed disposition may include a recommendation to retain specified items for continued
use in other Bureau funded activities or similar activities carried out by the Recipient. If such
property is no longer required for authorized activities, a recommendation for final disposition,
e.g., sale, donation or disposal, shall be specified.
Quarterly Status Report
The Recipient shall submit calendar quarterly status reports, in the formats attached hereto as
Attachment C. Financial reports shall be submitted within thirty (30) days following the end of
each calendar year quarter (January 30th) during the validity period and transmitted as a Grant
Note through www.grantsolutions.gov. Proposed revisions or adjustments to the report may only
be made within the subsequent sixty (60) days following the report deadline for each calendar
quarter or ninety (90) days from the end of the calendar quarter. Adjustments to direct costs
proposed subsequently to this ninety (90) day period will not be considered for reimbursement
under this agreement, except for possible charges for post-performance activities such as audits,
evaluations and adjustments for indirect costs.
In recognition of the delay in determining final per capita earnings based on final reconciliation
of arrivals, the Recipient may adjust the allocation of expenses between per capita and private
resources, but may not increase expenses, during the one hundred twenty (120) day period for
submission of the final expenditure report.
A final or interim final financial report for expenditures together with a summary report of the
previously reported quarterly expenditures shall be due March 31, 2017. This report is to include
any proposed revisions or adjustments to direct costs and to include earned income based on the
reconciliation of arrivals with the Refugee Processing Center. After this date, no revisions or
adjustments of direct expenditures or adjustments of direct costs charges or earned per capita
income will be recognized for consideration under this agreement.
Page 12 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 138 of 168 PageID 1595

International Rescue Committee

S-PRMCO-16-CA-1005

For National Management expenses: In addition to the SF-425 required above, a listing of total
expenditures by the Items of Expenditure Categories set forth in Attachment C of this agreement
reflecting separately the costs being charged to this agreement and those charged to other
sources. The quarterly line item expenditure reports must be transmitted as a Grant Note through
www.grantsolutions.gov.
For Local Office/Affiliate and Payments to or on Behalf of Refugees expenses: In addition to
the SF-425 required in paragraph (a) above, a reporting of expenditures shall be completed as set
forth in Attachment C of this agreement that indicate per capita income earned during the
reporting period, expenditures incurred chargeable to per capita funds, and the total amount of
non-Federal funds used to augment the per capita funds. This information is to be provided by
affiliate noting the affiliate RPC code and city, number of refugees arrived, affiliate expenses per
capita expenditure, and per capita expenditures to or on behalf of refugees during the quarter as
set forth in Attachment C. The quarterly expenditure reports must be transmitted as a Grant Note
through www.grantsolutions.gov.
Availability of Per Capita Funds
A written statement must be submitted on or before December 31, 2016 reporting the amount of
per capita funds and accrued interest unexpended and available as of October 1, 2016. This
statement must confirm the amount of those funds that were expended and reported as a part of
the quarterly financial reports for the period October 1, 2015 through September 30, 2016.
Should the Recipient have any unexpended per capita funds as of the financial report due on
March 31, 2017, such funds must be returned to the Bureau no later than April 30, 2017.
IOM Promissory Note Repayments
The Recipient shall submit quarterly reports of transportation loan repayments indicating
amounts repaid and remitted to the International Organization for Migration within thirty (30)
days of the end of each reporting period. The reports shall be due on or before January 30, 2016,
April 30, 2016, July 31, 2016, and October 31, 2016.
8. Acknowledgement of DOS or USG involvement:
The Recipient shall acknowledge the involvement of the USG, as outlined in the Department of
State Standard Terms and Conditions, Attachment B.
9. Waiver of the Publications for Professional Audiences: N/A
10. Pre-Award Costs:
The Department of State hereby agrees to reimburse the recipient for costs incurred and
considered allowable within the amounts of the Authorized Budget – Section 5. This pre-award
condition applies to costs incurred from October 1, 2015 until the date of the award.
Page 13 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 139 of 168 PageID 1596

International Rescue Committee

S-PRMCO-16-CA-1005

11. Substantial Involvement:
The Recipient shall carry out its operational and administrative responsibilities hereunder in
close coordination with and under the direction of the Bureau. For the information of the
Recipient, responsibilities relevant to this agreement are allocated as follows:
a. Bureau
1) Office of Refugee Admissions
Acting as the Grants Officer's representative:
a) Provides overall policy guidance and program direction.
b) Reviews and comments on proposed budget for the Recipient.
c) Reviews and comments on proposed changes or revisions in terms of this
agreement.
d) Monitors and evaluates the general performance of the Recipient's operations
under this agreement to ensure that the established responsibilities and objectives
are being successfully met, maintains contact, including site visits and liaison,
with the Recipient, assists the Grants Officer in the review of required Recipient
Program and Financial Progress Reports to verify timely and adequate
performance, and provides the Bureau regular written reports on whether
performance is in compliance with all the terms and conditions of this agreement.
2) Office of the Comptroller
a) Reviews and negotiates with the Recipient's headquarters the Recipient's budget
and any subsequent requests for funding.
b) Prepares and executes the cooperative agreement, interprets the terms thereof,
arranges for payment, works with the Recipient's headquarters for the overall
administration of the funded activities, and is the mandatory control point of
record for all official communications and contacts with the Recipient that may
affect the budget, the project scope, or terms and conditions of the award.
c) Considers requests for amendments to the cooperative agreement and, upon
determination of appropriateness, prepares and executes formal amendments to
the cooperative agreement. Only the Grants Officer may amend the cooperative
agreement.
d) Monitors and evaluates the Recipient's performance in providing refugee
transportation loan services.
Page 14 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 140 of 168 PageID 1597
S-PRMCO-16-CA-1005

12. Program Income: N/A
13. Cost-Sharing: N/A
14. Sub-recipients: N/A
15. Additional Bureau Specific Requirements:
Responsibilities of the Recipient. The Recipient shall perform its responsibilities under this
agreement in coordination with the Bureau and in a manner consistent with United States law
and policy.
a. Program Management
1) The Recipient shall provide the core services specified in section 16 below to refugees
who are assigned to it under this agreement and who arrive in the United States during the
period of this agreement in a manner consistent with United States law and policy.
2) In compliance with the Bureau's policy that all funded activities be implemented in a
manner that fully meets the standard of conduct established by the Inter-Agency Standing
Committee (IASC) Task Force on Protection from Sexual Exploitation and Abuse in
Humanitarian Crises, ensure that the activities conducted with funds provided under this
agreement are implemented in accordance with the Recipient’s established code of conduct
submitted to the Bureau in its proposal (Attachment A). Should any change be made to the
Recipient’s code of conduct during the validity period of this agreement, inform the Bureau
in writing within thirty (30) days of the changes for consideration of whether the revised
code continues to meet the Bureau’s standard of core principles.
3) The Recipient is reminded that U.S. Executive Order and U.S. law prohibits transactions
with, and the provision of resources and support to, individuals and organizations associated
with terrorism. It is the legal responsibility of the Recipient to ensure compliance with these
Executive Orders and laws. This provision must be included in all sub-contracts/sub-awards
issued under this agreement.
4) The U.S. Government is opposed to prostitution and related activities, which are
inherently harmful and dehumanizing, and contribute to the phenomenon of trafficking in
persons. None of the funds made available under this agreement may be used to promote,
support, or advocate the legalization or practice of prostitution. Nothing in the preceding
sentence shall be construed to preclude assistance designed to ameliorate the suffering of, or
health risks to, victims while they are being trafficked or after they are out of the situation
that resulted from such victims being trafficked. This provision shall be incorporated into all
sub-agreements under this agreement. The Recipient does not promote, support, or advocate
the legalization or practice of prostitution.
5) Branding and Marking Strategy. State in all appropriate publications and printed
descriptions, including press releases, annual reports, and financial statements that reception
Page 15 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 141 of 168 PageID 1598
S-PRMCO-16-CA-1005

and placement activities conducted under this agreement are paid for, in part, through
financial assistance provided by the Department of State.
6) Accord the Bureau and its authorized representatives the legally enforceable right to
examine, audit and copy, at any reasonable time, all records in its possession pertaining to
this agreement.
7) Assist the Bureau, as appropriate, in evaluating the Recipient’s performance under this
agreement by facilitating access to all relevant records and to all persons directly involved
under this agreement.
8) Permit the Bureau to make available to the public the Recipient’s performance outcomes,
the Bureau’s monitoring reports on the Recipient and its affiliates, and the Recipient’s final
consolidated placement plan, in a manner to be determined by the Bureau.
b. Prior Approval Requirements and Revision of Budget and Program Plans. The Recipient
must submit all requests for prior approvals and revisions required under this award in writing to
the GO/GOR, before the project period end date indicated on form DS-1909. Final approval is
subject to review and acceptance by the GO. The transfer of funds among direct cost categories
or programs, functions and activities for which the cumulative amount of such transfers exceeds
or is expected to exceed 10 percent of the total approved budget (see 2 CFR 200.308(e)) requires
prior approval by the GO by way of amendment.
16. Specific Conditions: Reception and Placement Program Core Services
a.

Definitions

For the purposes of this agreement and the Attachments thereto, which are an integral
part of it:
1) "Refugee" means a person admitted to the United States under section 207(c) of the
Immigration and Nationality Act, as amended, or a person to whom eligibility for the
resettlement assistance available to individuals admitted under section 207(c) has been
extended by statute.
2) "Agency" means a public entity or a private nonprofit organization, registered as such
with the Internal Revenue Service under 26 U.S.C. 501(c)(3), having a cooperative
agreement with the Bureau for reception and placement services.
3) “Affiliate” means:
a) a regional office of an Agency, which is part of the corporate structure of the Agency;
or

Page 16 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 142 of 168 PageID 1599
S-PRMCO-16-CA-1005

b) a public entity or a private nonprofit legal entity which has accepted in a written
agreement with the Agency responsibility to provide, or ensure the provision of,
reception and placement services to certain refugees sponsored by an Agency; or
c) a sub-office of an entity referred to in subparagraph 2 above that the Recipient
proposes for affiliate status in the proposal for the FY 2016 program or during the course
of the year, and that the Bureau agrees in writing may serve as an affiliate. A "suboffice" is defined as an office where reception and placement services are provided and
refugee case files are maintained during the reception and placement period with
management oversight provided by a nearby affiliate office.
4) "Local co-sponsor" means an established community group, such as a congregation or
service organization, which has accepted in a written agreement with an Agency
responsibility to provide, or ensure the provision of, reception and placement services to
certain refugees sponsored by an Agency. Individuals or informal groups may not serve as
local co-sponsors. Local co-sponsors differ from volunteers in that they agree in writing to
accept responsibility for performing certain services required in this agreement.
5) "The Refugee Processing Center” (RPC) means the center located at 1401 N. Wilson
Boulevard, Arlington, Virginia 22209, which will manage, on behalf of the Bureau, data
processing of refugee cases.
6) "Assurance" means a written commitment, submitted by a Recipient, to provide, or
ensure the provision of, the basic needs support and core services specified in subsections
16.3.g.1 through 16.3.g.6 of the cooperative agreement for the refugee(s) named on the
assurance form.
7) “Reception and Placement period” (R&P period) means an initial thirty (30)-day
period that can be extended up to ninety (90) days after arrival should more than thirty (30)
days be required to complete R&P Program requirements.
8) "Employable refugee" means any refugee who is between the ages of 18 and 64 other
than a refugee who:
a) is required to be in the home to care for a child under one year of age or other fully
dependent person (only one adult per household unit may be considered to be in this
category); or
b) is unable to work for physical or mental health reasons.
9) "Loan Services" means those activities deemed appropriate through consultation with the
International Organization for Migration and the Bureau to ensure that maximum efforts are
made to conduct required loan activities for refugees signing Promissory Notes executed by
IOM for funds advanced by the Bureau to cover transportation costs to the United States.
10) “Appropriate language interpretation/translation” means interpretation/translation
which allows for communication with the refugee in his/her native language, if possible, or in
a common language in which the refugee is fluent.
Page 17 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 143 of 168 PageID 1600

International Rescue Committee
b.

S-PRMCO-16-CA-1005

Performance Standards

The Bureau will evaluate Recipient performance on an ongoing basis and will expect timely
Recipient cooperation to remedy any identified weaknesses in affiliate, sub-office, or Recipient
performance. The Bureau may find it necessary to restrict placement of cases to affiliate
offices for a period of time to allow for corrective action by the national Agency.
The Recipient will permit the Bureau to monitor its affiliates upon advance notice, and, when
Bureau on-site or telephonic monitoring results in recommendations for modifications in the
operations of an affiliate of the Recipient, respond to the Bureau's recommendations in writing
and ensure that required modifications are implemented at the local level within the specified
time-frame. If the Recipient fails to comply with this provision, the Recipient may be prohibited
by the Bureau from utilizing funds received under this agreement for further resettlement by the
affiliate.
The Bureau will evaluate Recipient performance in the following areas:
1) Reception and Placement Performance Outcomes
a)
Refugee is in safe, stable environment
i. Refugee is picked up at the airport upon arrival with appropriate language
interpretation as needed;
ii. Refugee is placed in a safe dwelling;
iii. Refugee is placed in affordable dwelling; and
iv.
Refugee has basic necessities.
b)

Refugee can navigate appropriate and relevant systems
i. Refugee can access/use appropriate transportation;
ii. Refugee obtains own food and basic necessities;
iii. Refugee obtained social security card and other identification as needed
iv.
Refugee accesses health care;
v.
Refugee demonstrates ability to contact emergency services;
vi.
Refugee children are enrolled in school within thirty (30) days of arrival;
vii.
Refugee knows where to get assistance to file paperwork to bring family
members to the U.S.; and
viii.
Refugee knows how to ask for interpretation services.

c)

Refugee family is connected to means of ongoing support for self/family
i. Refugee is connected to or enrolled in eligible services;
ii. Refugee is financially supported (or self-sufficient); and
iii. Refugee can explain where the household money will come from when the
initial assistance is finished.

d)

Refugee understands surroundings and situation
i. Refugee knows his/her address, knows how to make a phone call, and how to
be contacted;
ii. Refugee understands the effects of moving;
Page 18 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee
iii.
iv.

Page 144 of 168 PageID 1601
S-PRMCO-16-CA-1005

Refugee knows the role of the agency and expectations of the agency and
self; and
Refugee has a basic understanding of U.S. laws and cultural practices.

2) National Agency Program Management
a)
Staff training
Headquarters shall have in place a formal plan for training new headquarters staff
and affiliate directors, and should ensure that each affiliate has a structured
training plan for each of its new employees. Headquarters shall also have in place
a mechanism for training existing staff at all levels on changes that occur in the
R&P Program, as well as local and national legislative changes that affect refugee
resettlement. Training for new and existing staff at all levels shall include the
national and/or local established code of conduct.
b)

Communication with Affiliates on Policy Changes
Headquarters shall have in place mechanisms for informing affiliates of policy
changes and shifts in expected refugee arrivals. Headquarters shall also have in
place mechanisms for informal communications with affiliates on everyday
resettlement issues.

c)

Strategy for Site Selection
Headquarters shall have in place a coherent strategy for selecting resettlement
sites and placement of individual refugee cases. That strategy should show
evidence of adaptability to new circumstances, e.g., influx of new populations,
welfare or economic changes in any given location. Such strategy should also
provide adequate justification for continued use of a site with poor employment
outcomes.

d)

Corrective Action on Program Deficiencies
Headquarters shall maintain records of corrective actions taken and evidence of
final compliance by affiliates in response to recommendations made by
headquarters and Bureau monitors during on-site and telephonic monitoring
reviews. These records should show evidence of follow-up as needed, and should
address each recommendation made by the monitors.

e)

Employment of Refugees
Although the Recipient is not required to effect job placement through its own
efforts, this agreement requires that the Recipient provide employment orientation
and assistance with enrollment in appropriate employment services. Refugee
program service providers or other resources available in the community may
accomplish job placement. Since employment is recognized as one of the
significant elements in successful resettlement, the Recipient will determine the
employment status of each employable refugee at the end of the R&P period.

f)

Out-Migration of Refugees
Page 19 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 145 of 168 PageID 1602
S-PRMCO-16-CA-1005

The Bureau will review the Recipient’s out-migration performance as a part of
its annual review.
g)

On-Site Affiliate Monitoring
i. Frequency of Monitoring
Headquarters shall maintain records verifying that it conducts on-site monitoring
of each affiliate and sub-office in its network at least every three (3) years, unless
the office has resettled fewer than twenty-five (25) refugees during the previous
fiscal year. Headquarters should perform and document monitoring of a new
affiliate or sub-office during its first year of operation. Headquarters should also
perform and document monitoring visits to affiliate offices that have experienced
a turnover in resettlement directors within one (1) year of the new director’s
appointment, which resets the three (3)-year monitoring cycle for that affiliate.
Bureau exceptions to these requirements, which should be requested only in
exceptional circumstances, should also be documented.
ii. Written Reports
Headquarters monitors shall write a formal report for each monitoring visit they
conduct. The reports shall include:
(a) a description that quantifies and qualifies how the affiliate coordinates
volunteers or develops private resources for Reception and Placement activities;
(b) a description of the affiliate’s policy on how refugee per capita funds beyond
the $925 per person minimum are spent;
(c) a narrative statement describing the affiliate’s R&P program, including
quality of housing, local services, and the local resettlement environment;
(d) evidence of a review of the affiliate’s performance and compliance with R&P
requirements, including evidence of refugee understanding of cultural orientation
topics;
(e) evidence of contacts made by the monitor(s) with state and local refugee
program officials, including the state refugee coordinator and state refugee health
coordinator;
(f) evidence of compliance with quarterly stakeholders meeting requirements;
(g) a description of the affiliate’s training plan;
(h) evidence of the affiliate’s policy on protection from sexual exploitation and
abuse;
(i) evidence of the monitor’s review of five percent (5%) (but not fewer than ten
(10) cases, nor more than thirty (30) cases) of all case files for cases which arrived
during the preceding twelve (12)-month period, including a representative sample
of local co-sponsor placement, if applicable. The monitoring report must indicate
whether the case files contained fully completed and implemented service plans
for each member of the family, evidence of timely and compliant delivery of all
required services, evidence of compliant documentation of R&P per capita
expenditures, and R&P period reports. The report must also indicate whether the
case logs presented a complete and accurate picture of the resettlement process;
Page 20 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 146 of 168 PageID 1603
S-PRMCO-16-CA-1005

(j) evidence of the monitor’s visit to at least four (4) refugee cases in their
homes, and an assessment of the welfare, living conditions, current needs, and the
affiliate’s assistance with the provision of basic needs and core services. If fewer
than four (4) cases have arrived in the fiscal year being monitored, all arrived
cases for that fiscal year shall be included in home visits; and
(k) recommendations for any necessary follow-up.
h)
The following documents shall be available to the Bureau upon request. The
documents shall be accurate and complete, be submitted in a timely manner, and adhere
to all requirements:
i.
R&P Period Reports
ii. Sponsorship Assurances
iii. Affidavits of Relationship
iv. Ninety (90)-day follow-up reports for minors coded M2-M3 and M5-M7
v.
Quarterly R&P Program Reports
vi. Record of affiliates’ local consultations
vii. Annual Report
viii. Reconciliation of Claimed Refugee Sponsorships
ix. Quarterly Financial Status Reports
x. Availability of Funds Statement for Current Fiscal Year
xi. Audit Data Collection Form and Reporting Package
xii. Policy on the Prevention of Sexual Exploitation and Abuse
3) Bureau Monitoring of Agency Affiliates
a)
On-Site Monitoring Visits
All affiliates and sub-offices are subject to monitoring by the Bureau with advance
notice to the Recipient and affiliate. Findings and recommendations will be reported in
writing to the Recipient, which will respond to the recommendations in writing before
reports become final. Evaluation will be based on affiliate staff interviews, oral and
written questionnaires, case file reviews, and refugee home visits. Reviews will include
evaluation of:
i. affiliate staff understanding of required Reception and Placement Program services;
ii. demonstration of effective coordination with other organizations and agencies that
provide services to refugees;
iii. compliance and quality of R&P basic needs support and core service delivery;
iv. evidence of refugee understanding of cultural orientation topics;
v. presence of all documents in files and degree to which each has been thoroughly and
legibly completed;
vi. evidence of orientation and training of staff, volunteers, and co-sponsors;
vii. evidence of the affiliate’s policy on the prevention of sexual exploitation and abuse;
and
viii. affiliate R&P performance outcomes.

Page 21 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 147 of 168 PageID 1604
S-PRMCO-16-CA-1005

The Bureau will provide an oral overview of its findings and recommendations to the
affiliate immediately following the review.
b)
National Agency Response
The responsiveness of the Recipient to the Bureau's monitoring reports, including
timeliness of response to the draft report and timely implementation of
recommendations will be evaluated.
c.

Performance of Core Services by or Under the Direction of the Recipient

1) A written proposal, submitted by the Recipient and incorporated into this agreement
as Attachment A, will constitute the basis for the assignment of Reception and Placement
responsibility for specific refugees. Subject to any limitations established in this agreement (e.g.,
the inability of the Recipient to assist refugees of a particular linguistic group), the Bureau may
assign a reasonable number of special cases to any participating Recipient. The Recipient shall
describe its network of affiliates in its annual proposal, including the proposed service area to be
covered by each affiliate. A Recipient may assure and place a case assigned to it under the
Agreement only within the approved service area and caseload projections of its approved
affiliates as set forth in the proposal. The Bureau authorizes cases with U.S. ties to be placed
within a radius of one hundred (100) miles within the same state of the affiliate and cases
without U.S. ties to be placed within a radius of fifty (50) miles within the same state of the
affiliate.
2) The Bureau will consider approving a larger service area for cases with U.S. ties when
the Recipient demonstrates to the satisfaction of the Bureau that the larger area will not impair
the quality of service provided to refugees placed in that area. The affiliate will ensure that the
affiliate will be able to respond on a same day basis to any urgent needs of the refugees and
assist the refugees to resolve the issues.
3) The Recipient may propose to open a new affiliate or sub-office during the validity
period. The Recipient must provide a statement of rationale for each proposed new site. The
rationale should be accompanied by: a completed abstract; a letter of support from the proposed
site’s governing entity; a letter of support from the state refugee coordinator; letters of support
from local refugee service agencies; an explanation of the proposed management structure at the
new location; a timeline for the opening of the proposed site and implementation of program
activities; and a detailed training plan for R&P staff. Each affiliate or sub-office abstract should
present information pertaining only to activities of that specific office and should not include
data related to activities corresponding to partner agencies (at joint sites), sub-offices, or
administering affiliates. Abstracts representing jointly operated affiliates must contain
information in all fields regarding only the sponsoring agency’s activities; it should not reflect a
combination of partner agencies’ information. The Bureau may request additional information.
4) The Recipient must inform the Bureau and the relevant state refugee coordinator in
writing of the intended closure of an established affiliate or sub-office at least thirty (30) days in
advance of closure. The notification submitted to the Recipient’s designated program officer in
the Bureau should include: a plan for completion of services for all active R&P cases; a list of
Page 22 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 148 of 168 PageID 1605
S-PRMCO-16-CA-1005

all assured cases that have not arrived to be returned to the Refugee Processing Center (RPC) for
reallocation; a list of all outstanding Affidavits of Relationship (AORs), including pre-case ID
numbers, and anchor contact information; a plan for the disposition of all R&P records and case
files (to be retained for a period of no less than three years), including a plan to transfer files to
the affiliate designated to receive active cases; and a copy of the Recipients’ notice of closure
letter to the state refugee coordinator.
As a part of the affiliate closure process, the Bureau must approve in advance the transfer of
AORs and current cases from the closing affiliate to any other affiliate. This includes transfers
to another affiliate within the Recipient’s network. Upon approval by the Bureau, the affiliate
closure plan will be forwarded to the RPC for action.
In the case of planned consolidation of a sub-office operation into an administering affiliate, the
Recipient should follow the procedures outlined above and prepare a revised Abstract for
submission to the Bureau which reflects the consolidation information.
The Recipient will further ensure that its affiliate provides written notification to all active cases
and to persons with AORs on file at the closing site. The closing affiliate should inform filers of
AORs that they may express in writing a preference to work with a specific alternate affiliate. If
the AOR filer identifies an alternate affiliate, the Recipient will transfer the AOR directly to the
appropriate R&P agency upon approval by the Bureau. Evidence of such direct transfers should
be included in the closure plan submitted to the Bureau. All other outstanding AORs will be
transferred to nearby affiliates by RPC, in coordination with the Bureau.
5) A copy of the signed assurance form will be maintained on file at the headquarters of
the Recipient for a period of at least one year from the date the refugee enters the United States.
6) With respect to every placement, the Recipient or affiliate will have on staff, or
available from within the community of resettlement, persons who can communicate with the
refugee in a common language and who can assist with the provision of services in person, as
needed. These services will be available to the refugee on a daily basis during the R&P period.
7) The procedures for initial assignment, assurance, and transfer of refugee cases are set
forth in the Allocations Handbook, which may be updated during the agreement period and is
hereby incorporated by reference.
8) The basic needs support and core services shall be provided to any refugee assigned to
the Recipient during the R&P period after the refugee's arrival in the United States, except where
a different period of time is stated.
9) The basic needs support and core services shall be provided in accordance with the
proposal submitted by the Recipient as approved by the Bureau. Deviations from the proposal
involving the addition of affiliates or increases of more than ten percent (10%) in each proposed
affiliate’s caseload must be approved in advance in writing by the Bureau. An increase in an
affiliate’s caseload does not increase the total number of a Recipient’s proposed and accepted
total network capacity for refugee arrivals during the fiscal year. Any increase in a Recipient’s
Page 23 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 149 of 168 PageID 1606
S-PRMCO-16-CA-1005

total network capacity for refugee arrivals must be requested by the Recipient in writing and
approved in advance in writing by the Bureau. It is understood that caseload may fall short of
that in the proposal, and deviations resulting from such shortfall do not require Bureau approval.
10) Faith-based Recipients should take steps to ensure their inherently religious activities,
such as religious worship, instruction, or proselytizing, are separate in time or location from the
government-funded services that they offer. Also the Recipients may not require refugees to
profess a certain faith or participate in religious activities in order to receive services.
11) Recipients shall request prior approval from the Bureau for one or more of the
following program or National Management budget related reasons:
a) Change in the scope or the objective of the project or program (even if there is
no associated budget revision requiring prior written approval).
b) Change in a key person specified in the application or award document (as
specified in the 2 CFR 200).
c) The absence for more than three months, or a twenty-five percent (25%)
reduction in time devoted to the project, by the approved project director.
d.

Delegation of Functions by the Recipient

1) Unless otherwise provided herein, the responsibilities assumed by the Recipient shall
be delegated only to an affiliate designated in the approved proposal, who may re-delegate such
responsibilities to a local co-sponsor, provided such co-sponsor is identified on the applicable
assurance form submitted to the Refugee Processing Center. When the Recipient relies on an
affiliate or local co-sponsor to provide a service, the Recipient shall remain responsible for
ensuring that the service is provided.
2) Any local co-sponsor to whom the Recipient's responsibility for providing core
services is re-delegated by an approved affiliate must be located in the affiliate's approved area
of geographic responsibility, as designated in the proposal. When the affiliate has an agreement
with a local co-sponsor to provide basic needs support or core services, the affiliate shall remain
responsible for ensuring that the services are provided.
3) The Recipient, and any affiliate and/or local co-sponsor to which a delegation is
made, must carry out its responsibilities in accordance with Title VI of the Civil Rights Act of
1964.
e.

Coordination and Consultation with Public Agencies
The Recipient shall:

1) Conduct placement planning, reception, and basic needs and core service activities in
close cooperation and coordination with state and local governments. In each placement location,
the affiliate(s) responsible for refugee placement shall convene and conduct quarterly
consultations with state and local government officials concerning the sponsorship process and
Page 24 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 150 of 168 PageID 1607

International Rescue Committee

S-PRMCO-16-CA-1005

the intended distribution of refugees in such localities before their placement in those localities.
Local participation should include, at minimum, representation from the following offices: state
refugee coordinator; state refugee health coordinator; local governance (city and/or county, as
applicable); local and/or county public health; welfare and social services; and public education.
Consultations may take place in person and simultaneously via teleconference, videoconference,
or a combination thereof. The content of the consultations should include year-to-date arrivals
and projections through the end of the current federal fiscal year compared to approved
placement numbers; a presentation of characteristics of arriving refugee populations including
nationality, ethnicity, average family size and composition, language and education background,
and medical conditions; a discussion of the participant stakeholders’ abilities to adequately
receive and serve the actual and projected caseload; and a discussion about aspects of integration
to support refugee participation in civic life. Issues that might prevent adequate resettlement
should be discussed. Concerns that might result in changes to the approved placement plan
should be raised with the affiliate’s/affiliates’ headquarters immediately, and resolved. Existing
procedures and protocols between the Bureau and the resettlement agencies shall be used to
make any necessary changes to approved placement plans.
One of these consultations shall take place in preparation of an agency’s application to
participate in the R&P Program the following fiscal year. Agencies will keep a record of their
affiliates’ local consultations and report on the number and percentage of their affiliates in
compliance with this guidance. Agencies will report to the Bureau in quarterly narrative reports
the number and percentage of affiliates in compliance, as well as describe both best practices and
issues that prevent adequate resettlement or result in changes in placement plans;
2) Ensure that its affiliates participate in appropriate meetings called by state and local
governments in their geographic areas of responsibility to coordinate plans for the placement of
refugees;
3) Coordinate with other publicly supported refugee services programs or refugee case
management systems; and
4) Inform both the Bureau and the Department of Homeland Security Bureau of
Citizenship and Immigration Services of any suspected fraud in any refugee case sponsored by
the Recipient. Such reporting is required of the Recipient regardless of whether the applicants
are still overseas or whether they have already been admitted into the United States as refugees.
f.

Limitation of Responsibility to Perform Core Services

The Recipient shall be relieved of its responsibilities under this agreement to the extent
they cannot be carried out because (1) the refugee does not remain in the general geographic area
where initially placed or (2) the refugee refuses to receive services from or to cooperate with the
Recipient, its affiliates, or its local co-sponsors. In cases when non-cooperation by the refugee
makes compliance impossible, the Recipient should ensure that the refugee is counseled and that
such counseling and result is noted in the case file. Unexpended refugee per capita funds may be
retained by the affiliate and returned to Bureau. Any other barriers to full compliance that are
beyond the control of the Recipient should be documented in the case notes.
Page 25 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee
g.

Page 151 of 168 PageID 1608
S-PRMCO-16-CA-1005

Core Services

1) Pre-Arrival Services.
The responsibilities in paragraphs a), b), c), and e) may not be delegated; the responsibilities in
paragraph d for training local co-sponsors may be delegated to an affiliate. Training must be
provided in person by a representative of the Recipient or its affiliate to any local co-sponsor that
has not resettled a refugee who arrived in the United States within the past two (2) years. The
Recipient shall:
a) Assume responsibility for sponsorship of the refugees assigned to the Recipient under
this agreement;
b) Arrange the placement of sponsored refugees in accordance with the policies
established under Section 412(a)(2) of the INA and this agreement;
c) Ensure that its affiliates and local co-sponsors share relevant information with health
care providers and/or state and local officials, as needed, in order to plan for the provision of
appropriate health services for refugees who have health care requirements;
d) Submit sponsorship assurances to the Refugee Processing Center; and
e) Train any affiliate or local co-sponsor that has agreed in writing to assist the
Recipient in sponsorship and ensure that the affiliate or local co-sponsor understands the overall
sponsorship process, the Recipient's role, and the responsibilities of affiliates and local cosponsors.
2) Case File Preparation and Maintenance
The Recipient shall establish and maintain a case file for each arriving refugee case. This
responsibility may be delegated only to an affiliate. It is expected that each case file shall be
treated as confidential, in accordance with Immigration and Nationality Act Sec. 222(f). Case
files may be retained in electronic or hard copy format. Case files covering minors coded M2
through M7 must be clearly identified and easily segregated. Secure electronic signatures are
acceptable. Each case file shall contain evidence of required basic needs support and core
service delivery, including:
a) a clearly legible case note log which shows the date, mode, and substance of regular
affiliate/refugee contact throughout the R&P period and which identifies the person or entity
making such contact; a clear plan of action and follow-up (service plan) for each refugee,
including children, in the case, based on an assessment of individual needs, and a detailed
record of basic needs support and core service delivery;
b) a record of cash and in-kind support provided to meet the refugees' basic needs for
at least the initial thirty (30)-day period, including clear acknowledgement by an adult member
of the refugee case of receipt of cash and in-kind support and evidence that the amount
Page 26 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 152 of 168 PageID 1609

International Rescue Committee

S-PRMCO-16-CA-1005

provided either in cash or documented cash payments on behalf of the refugee case is equal to
at least $925 times the number of individuals in that case and reflects the total Bureau R&P
per capita amount spent on the refugee case;
c) a record of all public assistance applied for and received or denied, indicating
type(s) of assistance and start date(s) including a record of all notifications from a state,
county, or other local welfare office that the refugee has applied for welfare benefits and a
record of all information the Recipient provided to state, county, or other local welfare offices
and of all information provided by such offices to the Recipient;
d) if appropriate, a copy of the signed co-sponsor agreement;
e) evidence that housing was provided in accordance with this agreement;
f) evidence that an intake interview as described herein was conducted;
g) evidence that orientation as described herein was completed, and documentation of
refugee understanding of orientation topics;
h) evidence that the affiliate has conducted at least two (2) home visits, which shall
include a documented assessment of the welfare, living conditions and any current or expected
needs of the refugee(s), and assistance with any basic needs, within (30) thirty days of arrival
by affiliate staff, co-sponsor, or other designated representative and an additional home visit to
permanent housing if the refugee moves from temporary housing within the R&P period.
Cases must be visited the next calendar day after arrival. An additional home visit should
occur for all cases within thirty (30) days of arrival;
i) documentation of assistance with enrollment in state-administered assistance and
social service programs;
j) evidence that the refugee was provided with information on permanent resident
alien status and family reunion procedures, and assisted with completing and filing Affidavits
of Relationship as appropriate
k) evidence that the refugee was provided with information on the legal requirement to
notify the U.S. Department of Homeland Security of each change of address and new address
within 10 (ten) days, and assisted, to comply with this requirement. Authority: Secs. 103, 265 of
the Immigration and Nationality Act, as amended by sec.11, Public Law 97-166, 95 Stat. 1617 (8
U.S.C. 1103, 1305);
l) evidence that the legal requirement for males between the ages of 18 and 26 to
register for the selective service within thirty (30) days of arrival has been completed (as
appropriate) and that the refugee was provided with information on the requirement to notify the
Selective Service System of each change of address;

Page 27 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 153 of 168 PageID 1610

International Rescue Committee

S-PRMCO-16-CA-1005

m) a service plan which indicates the initial assessment of employability for each
refugee, including the reason(s) a person may not be employable;
n) a legible copy of the I-94 form for each refugee in the case;
o) a R&P period report, which will be retained by the affiliate for a period of not less
than three (3) years from the date of arrival, based upon an interview with the refugee by the
affiliate or local co-sponsor from which it can be determined, inter alia:
i.

that all R&P basic needs support and core services were made available to the
refugee in accordance with this agreement;

ii.

whether the refugee household had income in excess of expenses at the end of
the R&P period;

iii.

that each refugee was enrolled in state-funded or other appropriate social
services;

iv.

the social security number for each refugee in the case;

p) a copy of the assurance form or equivalent documentation; and
q) where applicable, copies of suitability determinations for placement of refugee
minors, follow-up evaluation forms, signed statements concerning responsibilities and
legal obligations in the state of residence, and a copy of the best interest determination
(BID) of the child, if available.
3) Reception Services
The Recipient shall ensure that refugees assigned to it are met at the airport of final destination
and transported to furnished living quarters and provided culturally appropriate, ready-to-eat
food and seasonal clothing as necessary to meet immediate needs. The Recipient shall visit the
refugees the next calendar day after arrival to ensure that all immediate basic needs have been
met and to provide refugees with basic orientation regarding housing and personal safety matters,
including emergency contacts and procedures. These services shall be provided with appropriate
language interpretation.
4) Basic Needs Support
Upon arrival and for a period of not less than thirty (30) days after arrival, the Recipient shall
provide or ensure that the refugees assigned to it are provided the following:
a.
Decent, safe, and sanitary housing based on federal housing quality standards or
local or state standards if local or state standards are higher than federal standards, and
the following:
Page 28 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 154 of 168 PageID 1611
S-PRMCO-16-CA-1005

i. All areas and components of the housing (interior and exterior) should be free of
visible health and safety hazards and in good repair, including no visible bare wiring, no
peeling or flaking interior paint for dwellings built before 1978, no visible mold, and no
detectable dangerous or unsanitary odors.
ii. Housing should include identified and accessible emergency escape route(s);
fire extinguishers in accessible locations where required; working locks on all windows
and outside doors; appropriate number of working smoke detectors; windows in
working order; adequate heat, ventilation, lighting, and hot and cold running water in
working order; and electrical fixtures in good repair.
iii. Housing should provide minimum habitable area for each occupant, including
number of bedrooms or sleeping areas.
iv. Each residence shall be equipped with stove, oven, refrigerator, sink, flush
toilet, and shower or bath in good repair.
v. Each residence shall have easily accessible storage or disposal facility for
garbage.
vi. Each residence shall be free of rodent and insect infestation.
vii. In cases of refugees with disabilities, housing should be free of, or permit the
removal of, architectural barriers and otherwise accommodate known disabilities, to the
extent required by law.
viii. To the extent possible, the family should be able to assume payment of rent at
the end of the R&P period, based upon projected family income from all sources. The
family should be left with sufficient resources for other essential expenses (food,
transportation, utilities, etc.) after rent payments are made.
b)
Furniture and household items that need not be new, but must be clean, in good
condition, and functional and include the following:
i. Beds (described as bed frame and spring, or equivalent, and mattress)
appropriate for age and gender composition of family; one set of sheets for each bed;
blanket or blankets for each bed as seasonally appropriate; and one pillow and pillowcase
for each person. Only married couples or small children of the same gender may be
expected to share beds.
ii. One set of drawers, shelves, or other unit appropriate for storage of clothing in
addition to a closet, unless the closet has shelving to accommodate clothing, per family.
iii. One kitchen table per family and one kitchen chair per person.
iv. One couch, or equivalent seating, per family, in addition to kitchen chairs.
Page 29 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 155 of 168 PageID 1612

International Rescue Committee

S-PRMCO-16-CA-1005

v. One lamp per room, unless installed lighting is present and adequate, and light
bulbs.
vi. One place setting of tableware (fork, knife, and spoon) and one place setting of
dishes (plate, bowl, and cup or glass) per person.
vii. Food preparation utensils to include at least one sauce pan; one frying pan; one
baking dish; mixing/serving bowls; one set of kitchen utensils (such as spatula, wooden
spoon, knife, serving utensils, etc.); and one can opener per family.
viii. One bath towel per person.
ix. One alarm clock.
x. Paper, pens, and/or pencils.
xi. Cleaning supplies to include: dish soap, bathroom/kitchen cleanser, sponges or
cleaning rags and/or paper towels, laundry detergent, two waste baskets, mop or broom,
and trash bags.
xii. Toiletries to include: toilet paper, shampoo, soap, one toothbrush per person,
toothpaste, and other personal hygiene items as appropriate. These items should be new.
xiii. Baby items as needed.
c) Food or a food allowance to include:
i. Culturally appropriate, ready-to-eat food available on arrival, plus one (1) day’s
additional food supplies and staples (including baby food as needed).
ii. Within one (1) day of arrival, food or food allowance at least equivalent to the
food stamp allocation for the family unit and continued food assistance until receipt of
food stamps or until the individual or family is able to provide food for himself, herself,
or themselves.
d) Appropriate seasonal clothing required for work, school, and everyday use as required
for all members of the family, including proper footwear for each member of the family,
and diapers for children as necessary. Clothing need not be new, but must be clean, in
good condition, and functional.
e) An appropriate amount of pocket money for each adult throughout the first thirty (30)
days to allow independent spending at the refugee’s discretion.
f) Transportation in compliance with local motor safety laws.
g) Transportation to job interviews and job training.
Page 30 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 156 of 168 PageID 1613
S-PRMCO-16-CA-1005

5) Core Services
These services shall be provided with appropriate language interpretation:
a) Intake Interview
An intake interview shall be conducted within five (5) working days of arrival to verify
refugee documentation and discuss roles and responsibilities of the Recipient and any other
individual or group assisting in sponsorship, as well as the refugee’s role and responsibilities.
b) Home visits
At least two (2) home visits within thirty (30) days of arrival, which shall include an
assessment of the welfare, living conditions and any current or expected needs of the refugee(s),
and assistance with any basic needs. Cases must be visited the next calendar day after arrival.
An additional home visit should occur for all cases within thirty (30) days of arrival.
c) Assistance with the following on the schedule noted:
i. Application for social security card(s) within seven (7) working days of arrival.
ii. Application for cash and medical assistance, as appropriate, within seven (7)
working days of arrival.
iii. Application for food stamps, if necessary, within seven (7) working days of
arrival.
iv. Enrollment in other services for which each refugee is eligible, as appropriate,
within ten (10) working days of arrival.
v. Enrollment in English language programs, as appropriate, within ten (10) working
days of arrival.
vi. Enrollment in employment services, as appropriate, within ten (10) working days
of arrival.
vii. Meeting school enrollment requirements and registering children for school
within thirty (30) days of arrival.
viii. Registration with the selective service within thirty (30) days, as appropriate.
ix. Filing change of address forms with the U.S. Department of Homeland Security
and the U.S. Post Office (and Selective Service, as applicable) for all changes of
address, including initial and temporary housing, during the R&P period.
x. Completing and filing Affidavits of Relationship, as appropriate and as requested.
d) Service Plans
Page 31 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 157 of 168 PageID 1614
S-PRMCO-16-CA-1005

These responsibilities must be performed by the affiliate or the affiliate in active collaboration
with the local co-sponsor. The Recipient shall:
i. Develop and implement during the first thirty (30) days a service plan with each
refugee. For each employable refugee, the principal objective of the service plan shall be
assisting the refugee to obtain early employment. The plan for each refugee in the case may be
documented on the same form;
ii. Assist each employable refugee to enroll in such appropriate job counseling, job
placement, and/or job training programs as are available in the community; and
iii. Monitor and document implementation of the service plan and progress toward
reaching each refugee’s goals throughout the R&P period.
e) Assistance with Access to Health Services
The Recipient shall:
i. Coordinate with state and /or local health care providers to provide medical
services to refugees requiring medical care upon arrival;
ii. Ensure that refugees with acute health care requirements receive appropriate and
timely medical attention;
iii. Assist refugees (other than those with Class A conditions, covered below in
paragraph d) in obtaining a health screening within thirty (30) days of arrival and other health
care services, as needed, during the R&P period;
iv. Encourage and assist refugees as soon as possible after arrival to obtain or
complete immunizations as required for adjustment to permanent resident alien status one year
after arrival;
v. Assist refugees in accessing appropriate providers of continued therapy or
preventive treatment for health conditions affecting the public health;
vi. In the case of a refugee who fails or refuses to receive health screenings, provide
additional information and counseling to the refugee, including an explanation of local health
regulations and practices, and document the circumstances and action taken in the case file; and
vii. Ensure that its affiliates and local co-sponsors cooperate with state and local
public health officials by sharing information needed to locate refugees, including secondary
migrants to the degree possible, for the purpose of providing health services to them.
f)

Class A Health Conditions

These responsibilities may not be delegated beyond an affiliate. The Recipient shall:
Page 32 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 158 of 168 PageID 1615

International Rescue Committee

S-PRMCO-16-CA-1005

i. Advise, encourage, and assist, insofar as possible, refugees with Class A physical
disorders affecting the public health (as designated by the Public Health Service) to report within
seven (7) days of arrival to the official public health agency in the resettlement area; request the
local health provider (by telephone or in person) to give refugees with Class A health conditions
an appointment date within seven (7) days of their arrival; and document in the case file the dates
of such advice, assistance and requests, including the name of the individual contacted; and
ii. Advise, encourage, and assist, insofar as possible, a refugee who has a Class A
mental disorder to receive within thirty (30) days of arrival an initial evaluation by the health
care provider who supplied a written commitment prior to the granting of a waiver for
admission; request the health care provider to provide a copy of the initial evaluation to Refugee
Activity, Division of Quarantine, Centers for Disease Control and Prevention, Atlanta, Georgia
30333; make reasonable efforts to ensure that such refugee receives assistance in seeking
medical treatment, education, and training that any previously identified mental disorder may
require; and document in the case file the dates of such advice, assistance, and requests,
including the name of the individual contacted.
g) Communication with State and Local Welfare Authorities
These responsibilities may not be delegated beyond an affiliate. The Recipient shall:
i. Notify the appropriate state, county, or other local welfare office at the time the
Recipient, its affiliate, or local co-sponsor becomes aware that a refugee receiving welfare
benefits has been offered employment or has voluntarily quit a job, and notify the refugee that
such information has been provided to the welfare office. Notice of offered employment shall be
given whether or not the refugee accepts the offer;
ii. Respond to inquiries from a state, county, or other local welfare office relating
to a refugee's application for and receipt of cash or medical assistance, and furnish, upon request
of such office or agency, documentation respecting any cash or other resources provided directly
by the Recipient, its affiliate, local co-sponsor, or other sources, to the refugee; and
iii. Maintain in the case file required under subsection 16.g.2 above a record of all
notifications from a state, county, or other local welfare office that the refugee has applied for
welfare benefits and a record of all information provided by the Recipient to state, county, or
other local welfare offices and of all information provided by such offices to the Recipient.
h) Orientation
During the initial reception and placement period, the Recipient shall provide or ensure
that the refugees assigned to it are provided orientation, with appropriate language interpretation
if needed. To the extent practical, written orientation materials in an appropriate language
covering the topics listed below shall be made available to the refugee upon arrival. Complete
orientation on all topics shall be completed before the end of the R&P period. Orientation
materials are available from the Cultural Orientation Resource Exchange at
www.COResourceExchange.org. Orientation topics and content objectives must include:
Page 33 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 159 of 168 PageID 1616
S-PRMCO-16-CA-1005

i. Role of the Local Resettlement Agency







The local resettlement agency is not a government agency.
Assistance provided by the local resettlement agency and public assistance is
limited and benefits vary across agencies, locations, and cases.
There are a number of organizations that will work alongside local resettlement
agencies to assist with access to locally-available programs and provision of
services.
The local resettlement agency provides assistance to refugees through the
provision of items and/or money to meet initial needs, a limited scope of services,
and advocacy on refugees’ behalf to receive service for which they are eligible.
The quality and quantity of items provided will vary.
Refugees and the local resettlement agency are responsible in partnership for
successful resettlement.

ii. Refugee Status






There are rights related to refugee status.
There are responsibilities related to refugee status.
Applying for permanent residency and naturalization are important steps in the
adjustment process.
There may be immigration consequences to breaking U.S. laws.
Refugees may be eligible to file for family reunification, which would allow
family members overseas to come to the U.S.

iii. English




For both adults and children, learning English is critical to successful adjustment
in the U.S.
Learning English will take time and the process may vary from person to person.
There are a variety of ways to learn English

iv. Public Assistance





Public assistance is available to help refugees pay for their needs, but is limited in
amount and scope.
There are a variety of types of government assistance.
The local resettlement agency will provide help in accessing public assistance
services.
There are responsibilities associated with some types of assistance.

v. U.S. Laws


The U.S. is governed by the rule of law.
Page 34 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee




Page 160 of 168 PageID 1617
S-PRMCO-16-CA-1005

The U.S. has many laws governing behavior in public.
There are legal rights and restrictions related to family life.
There are rights and responsibilities related to U.S. residency and citizenship.

vi. Your New Community




There are community and public services that are available to support residents.
The local resettlement agency will assist refugees in becoming acquainted with
their new community.
Members of the refugee’s ethnic or religious group who live in the area may be a
good source of support.

vii. Employment







Early employment and job retention are essential to survival in the U.S., and must
be the primary focus for all employable adults (men and women).
A person’s initial job might not be in their chosen profession.
The refugee himself or herself plays a central role in finding/obtaining
employment in the U.S.
A crucial way of finding better paying jobs is learning how to speak English.
There are general characteristics of U.S. professional and work culture to which
refugees must adapt in order to be successful in finding and maintaining
employment.
Employees have rights as well as responsibilities in the workplace.

viii. Health









Only critical and immediate health care needs may be met in the initial weeks of
resettlement.
Initial health screenings and immunizations will be scheduled within thirty (30)
days of arrival.
The U.S. has no universal healthcare system and refugee medical assistance
(RMA) differs state by state. In many cases RMA is available for eight months.
A variety of health care services are available in the U.S.
Preventative health care plays a large role in maintaining good health.
There are norms associated with health care services in the U.S.
U.S. health practices may differ from those of other cultures or countries.
There are local resources available to support refugees’ mental health.

ix. Budgeting and Personal Finance



Refugees are responsible for managing their personal finances
In the U.S., financial transactions are mostly conducted through the banking
system.
Page 35 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 161 of 168 PageID 1618

International Rescue Committee


S-PRMCO-16-CA-1005

Paying taxes is a legal obligation in the U.S.

x. Housing





There are a variety of types of housing arrangements depending on affordability
and the local context (including shared housing, apartment, house, etc.).
The local resettlement agency provides assistance in home orientation, after
which housekeeping and home maintenance are individual and family
responsibilities.
Understanding basic safety considerations and use of appliances/facilities will
promote safety in the home.
There are additional domestic life skills that facilitate independent living.

xi. Hygiene


There are norms for personal hygiene in the U.S.

xii. Safety





Attention to personal safety is an important consideration for all people.
Police and law enforcement agencies exist to help people if they become a victim
of a crime.
It is important to be prepared for emergencies.
It is important to be familiar with safety procedures.

xiii. Cultural Adjustment









There are core characteristics that define the American experience.
There are cultural norms and expectations that are fairly widespread throughout
the U.S.
The philosophies of self-sufficiency and self-advocacy are central to American
culture and to refugees’ cultural adjustment.
There are numerous phases of cultural adjustment.
Resettlement may have an impact on family roles and dynamics.
Expectations regarding parenting practices may differ in the U.S. from what
refugees are used to.
There are some basic coping mechanisms to deal with the stress of adjustment.
There are ways to seek assistance from others in your community.

xiv. Education



There are legal and normative expectations regarding schooling in the U.S.
The value for adults and teenagers to continue formal education should be
weighed against the need to work.
Page 36 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee


Page 162 of 168 PageID 1619
S-PRMCO-16-CA-1005

There are many options for continuing education and training beyond compulsory
K-12 schooling.

xv. Transportation



Public transportation options exist in most communities.
Owning or having access to a personal vehicle comes with benefits and
responsibilities.

6) Assistance to Refugee Minor Children
Unaccompanied refugee minors (under 18 years of age) are defined and categorized by their
relationships with traveling companions and ultimate resettlement circumstances. The following
codes are used to identify the circumstances of refugee minor children.
Refugee Minor Codes:
M1: Minors attached to, traveling with, and resettling with biological or legally adoptive
parents;
M2: Minors attached to, traveling with, and resettling with blood relatives other than
biological or legally adoptive parents;
M3: Minors attached to, traveling with and resettling with non-relatives and minors
traveling alone to join non-relatives (only those agencies with refugee foster care responsibilities
as described in subsection 16.g.7 will have the authority to place refugee children in this
category unless otherwise approved by the Bureau);
M4: Minors destined for foster care (only those agencies with refugee foster care
responsibilities as described in the cooperative agreement will have the authority to place refugee
children in this category);
M5: Minors traveling apart from but destined to join biological or legally adoptive
parent(s). This includes minors traveling alone to join parent(s) in the U.S., minors traveling
with relatives other than parents to join parent(s) in the U.S. and minors traveling with nonrelatives to join parent(s) in the U.S.;
M6: Minors traveling apart from the blood relative(s) (other than parents) they are
destined to join. This includes minors traveling alone to join a relative (not parent) in the U.S.
and minors traveling with non-relatives to join a relative (not parent) in the U.S.;
M7: Minors who are married regardless of their traveling companions or U.S.-based
relatives.
With respect to any minor allocated to the Recipient under this agreement entering the
United States according to one of the minor codes listed above, the Recipient shall:
Page 37 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 163 of 168 PageID 1620
S-PRMCO-16-CA-1005

a) Have knowledge of the state and local child abuse and neglect mandatory reporting
requirements and follow such requirements during the R&P period;
b) Ensure that case files covering such minors can readily be identified and segregated
(codes M2-M7) and include a copy of the Best Interest Determination (BID) of the child, if
available;
c) In the case of a minor entering the United States unaccompanied by parents and
seeking to be united with relatives, or other caretakers, including parents (codes M2, M3, M5,
M6), conduct a suitability determination of the family unit, taking into account the principle that
children should be reunited with relatives whenever possible and appropriate. The suitability
determination shall be conducted prior to submitting a sponsorship assurance for minors whose
designated caregivers are already in the U.S. (codes M5, M6, M3) and within seven (7) days of
arrival for minors who are traveling with relatives or other caretakers (codes M2, M3), in
accordance with subsection 16.g.1.d above and will include, but need not be limited to:
i. An assessment of the nature and extent of any previous relationship between the
child and the family unit prior to the minor’s arrival in this country;
ii. An assessment of the nature and extent of the current relationship between the child
and others in the family unit;
iii. An assessment of whether the family unit is willing and able to provide ongoing care
and supervision of the child, and how the family plans to provide for the child;
iv. As assessment of the family unit’s understanding of and intentions regarding
securing legal responsibility for the child; and
v. As assessment of the requirements of state law, including whether the family unit
must be licensed as a foster care provider or must acquire legal custody or
guardianship so that the child may legally remain in the household.
d) If the Recipient’s professional resettlement staff determine that the placement is not
suitable, the Recipient shall immediately notify the Bureau and return the case to the Refugee
Processing Center so that the minor (codes M3, M6,) can be reclassified to enter the United
States as an unaccompanied minor requiring foster case. In the event that a caseworker deems a
parent unsuitable to receive a minor (code M5), the State Refugee Coordinator and the Bureau
must be immediately notified. If the Recipient’s professional resettlement staff determines that
the placement is not suitable during a post-arrival suitability determination (M2, M3), the
Recipient shall immediately notify the Bureau and the State Refugee Coordinator. A copy of the
statement of suitability determination shall be retained in the minor’s case file (codes M2, M3,
M5, M6);
e) If the minor is traveling with non-relatives to be resettled with the same or other nonrelatives (code M3), the Recipient shall undertake the assessment as described above within
seven (7) days of arrival of the family. If the Recipient’s professional resettlement staff
Page 38 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 164 of 168 PageID 1621
S-PRMCO-16-CA-1005

determines that the child’s placement with the non-parental unit is not suitable, the Recipient
shall notify the Bureau immediately in order to coordinate transfer of the unaccompanied minor
to foster care;
f) In the case of a minor entering with or coming to join non-relatives (code M3), the
Recipient, other than those referenced in subsection 16.g.6 above, shall obtain the Bureau's
agreement to the placement before assuring the case;
g) For unaccompanied minors resettling with non-relatives or non-parental relatives
(code M2, M3, M6), the Recipient shall orient the family unit to the nature and expectations of
U.S. practices and legal requirements respecting child care using appropriate language
interpretation as necessary, and provide the family unit with a written statement, provided or
approved by the state, county, or local child welfare bureau, and translated as necessary, of its
responsibilities and legal obligations in caring for the child. This statement shall include
requirements for guardianship, licensing as a foster care provider if relevant, or other forms of
legal responsibility. The acknowledgement of understanding and commitment to carry out such
responsibilities in the written statement shall be documented by having the responsible adult(s)
in the family unit sign the statement. Copies of the signed statement shall be given to the family
unit and retained in the case file covering the minor. In the case of a minor entering the United
States alone, this will be done at the time of the suitability determination described in subsection
16.g.6.c above. In the case of a minor traveling with relatives, this will be done during the
orientation described in subsection 16.g.6.e above;
h) For minors described as codes M2, M3, M5, M6 and M7, the Recipient shall:
i.
Advise, encourage, and assist the family in regard to the above-mentioned
responsibilities and legal obligations in caring for the child under the requirements of the state;
ii.
Provide regular and personal contact with the minor for ninety (90) days following
arrival, and maintain in the case file covering the minor records of assistance to the minor and of
the minor's needs during the ninety (90)-day period;
iii.
Within fourteen (14) days after the ninetieth (90th) day after arrival, conduct a
follow-up home visit to determine the continued suitability of the placement and to assess the
need for continued services and arrange for such services, if needed and feasible; and
iv.
Within thirty (30) days after the ninetieth (90th) day after arrival submit a minor
follow-up evaluation report, including an assessment of the family unit's understanding and
intentions regarding the securing of legal responsibility for the minor under state law. Copies of
this evaluation shall be retained in the case file covering the minor and sent to the Recipient's
headquarters and the State Refugee Coordinator so that further action may be taken by the state if
the state deems it necessary. Headquarters should maintain the completed Minor Follow-up
Evaluation Forms for no less than one year after the minor’s arrival to the U.S.
Responsibilities enumerated in section 16.g.6. may not be delegated beyond an affiliate
and may only be performed by professional resettlement staff.
Page 39 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee
7)

S-PRMCO-16-CA-1005

Foster Care

a)

Page 165 of 168 PageID 1622

General

i. The services performed by the Recipient under this section shall be performed for the
purposes of (a) ensuring that foster care minors (minor code M4) approved for admission to the
United States are sponsored as required by law, (b) facilitating Department of Health and Human
Services/Office of Refugee Resettlement (HHS/ORR) efforts to place such children under the
laws of the states pursuant to section 412(d)(2)(B) of the INA, and (c) ensuring that foster care
minors are admitted and moved to their resettlement locations in a manner that takes due regard
of their special circumstances;
ii. The Recipient shall perform the program services specified in subsection 16.g.7.(b)
through 16.g.7.(d) below on behalf of foster care minors who are assigned to it under this
agreement; and
iii. The program services shall be performed by paid staff of the Recipient's operational
headquarters.
b)

Pre-arrival Services

The Recipient shall, with respect to foster care minors assigned to it by the Refugee
Processing Center (RPC), prior to their arrival in the United States:
i. Provide for such foster care minors the sponsorship assurances required for their
admission to the United States;
ii. Prepare and submit on behalf of such foster care minors sponsorship assurances and
other documents required for admission to the Refugee Processing Center for transmission to
appropriate overseas processing offices of the Department of Homeland Security, the
Department of State, or their designees;
iii. After a careful review of the case (including, but not necessarily limited to,
consideration of the minor's ethnicity, educational level, medical status, family relationships,
reunification potential, age, and religion), and in consultation with the appropriate overseas
processing post and voluntary agency, assign the case to one of the state-authorized providers of
foster care services (hereinafter referred to as an "approved provider") listed in the proposal;
iv. Notify the approved provider that the case has been assigned to it, transmit available
information (including appropriate documentation) concerning the foster care minor to the
approved provider, respond to inquiries from the approved provider and other appropriate state
or local social service providers concerning the foster care minor, and obtain additional
information as needed from the appropriate processing post and voluntary agency;
v. Upon request, consult with and provide advice to the approved provider concerning
problem cases, including cases that may require transfer to another core provider; prepare the
Page 40 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 166 of 168 PageID 1623
S-PRMCO-16-CA-1005

necessary paperwork for cases that require transfer; and accept appropriate pre-arrival transfer
cases and assign them to an approved provider;
vi. Provide orientation on the initial reception and placement of foster care minors as
needed to the staffs of approved providers; and
vii. Assist in the preparation of documents needed to process applications for the parents
of foster care minors for admission to the United States as refugees.
c)

Post-arrival Services

The Recipient shall, with respect to foster care minors assigned to it under this agreement,
after their arrival in the United States:
i.

Facilitate refugee travel to resettlement sites in the United States;

ii. Upon request, consult with and provide advice to the approved provider concerning
difficult cases; and
iii. When the Recipient deems it appropriate, provide funding for emergency needs of
foster care minors that cannot be met through other social service programs and that arise within
ninety days of a minor's arrival in the United States; and
iv. Initiate preparation of the Interstate Compact Form and prepare documents that are
required to transfer a foster care minor to another state, if necessary.
d)

Case Files

The Recipient shall establish and maintain a case file on each arriving foster care minor assigned
under this agreement that includes a written confirmation of sponsorship, biographic data, and
other information pertinent to managing the minor's initial resettlement. The Bureau, the
Inspector General of the Department of State, and any of their authorized representatives shall
have the right to examine at any reasonable time the case files maintained by the Recipient. It is
expected that all case files will be treated as confidential.
8)

Loan Services

a) Recipient hereby confirms that it will operate in accordance with all the terms of the
current Memorandum of Understanding (MOU) entered into by the Recipient or its
representative with IOM for servicing refugee transportation loans, and also confirms that it will
actively participate in all meetings organized by the IOM, in consultation with the Bureau, to
discuss methods, policies and procedures for standardizing services among all participating
organizations. These meetings are intended to provide information and guidance that will
improve loan services.

Page 41 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16

Page 167 of 168 PageID 1624

International Rescue Committee

S-PRMCO-16-CA-1005

b) In accordance with the MOU, entered into by the Recipient or its representative with
IOM, the Recipient is required to use its best efforts for transportation loan services through the
establishment and maintenance of a computerized system that permits the initial bill to be sent
within six (6) months of the refugee's arrival in the U.S.; the regular mailing of bills and
reminder notices to encourage repayments to be made according to schedule; the management of
the loan billing and repayment records; and full accounting and appropriate transfer of funds to
IOM. In accordance with the terms, criteria, policies and procedures of the MOU, entered into
by the Recipient or its representative with IOM, the Recipient's efforts shall include:
i. developing and maintaining a loan tracking system that provides for the prompt billing of
refugees within six (6) months of arrival, provided required loan information has been
received;
ii. billing refugees monthly provided a valid address is available;
iii. maintaining a system that actively seeks refugees' current addresses and social security
numbers for use in billing activities;
iv. maintaining a system that records and calculates balances on individual refugee loan
accounts;
v. establishing and maintaining a procedure for reviewing and determining the
appropriateness of requests for deferral, in accordance with established criteria;
vi. maintaining a procedure for transferring funds to IOM on a monthly basis with required
accounting details;
vii. reporting accounts status and fund transfers on a quarterly basis to IOM and to the
Bureau;
viii. transferring to IOM all loan notes becoming in default;
ix. submitting requests to IOM as needed for approval to forgive (“cancel”) loans for
humanitarian reasons; and
x. reporting monthly to a consumer reporting agency ("CRA").
c) In addition, the Recipient will ensure that each affiliate, during the Reception and
Placement period informs each refugee who signed an IOM loan note that the loan is a legal
debt that must be repaid in accordance with the terms of the note, and documents this
notification in the case file; reports to the Recipient headquarters on a monthly basis any known
change in the address of an adult refugee; and requests and maintains a record of the Social
Security number obtained by each refugee in connection with the assistance provided under
section 16.g.4 of the Cooperative Agreement.

Page 42 of 43

Case 3:15-cv-03851-N Document 46-1 Filed 01/05/16
International Rescue Committee

Page 168 of 168 PageID 1625
S-PRMCO-16-CA-1005

d) The Recipient agrees to cover all expenses of loan services activities from the twentyfive percent (25%) amount that is authorized to be retained from the funds repaid by refugees
and to transfer the remaining seventy-five percent (75%) promptly to IOM.
e) In the event Recipient provides resettlement services to a refugee but is not
designated by IOM as the billing agency for the refugee’s transportation loan or has returned the
loan to IOM, Recipient shall assist IOM or any other entity assigned responsibility for providing
loan services to refugees being resettled under this Cooperative Agreement. The assistance shall
continue during the Reception and Placement period and include: informing each adult refugee
having signed a loan note of their legal responsibility to fully repay the loan in accordance with
the schedule set forth in their loan note, unless revised in writing by the loan servicing agency;
reporting each adult refugee's initial resettlement address or subsequent address change;
responding to inquiries from the loan servicing agency for address information; and providing
the social security number of each adult refugee holding a loan.
17. Special Provision for Performance in a Designated Combat Area (SPOT): N/A
18. State Department Leahy Amendment Vetting Requirements: N/A
19. Statutory Deviations: N/A

Page 43 of 43