Dunstan et al v. comScore, Inc.

Filing 176

DECLARATION of Robyn Bowland regarding memorandum in opposition to motion 175 (Attachments: # 1 Exhibit A, # 2 Exhibit B, # 3 Exhibit C, # 4 Exhibit D, # 5 Exhibit E, # 6 Exhibit F, # 7 Exhibit G, # 8 Exhibit H, # 9 Exhibit I, # 10 Errata J, # 11 Exhibit K, # 12 Exhibit L, # 13 Exhibit M, # 14 Exhibit N, # 15 Exhibit O, # 16 Exhibit P, # 17 Exhibit Q, # 18 Exhibit R, # 19 Exhibit S, # 20 Exhibit T, # 21 Exhibit U, # 22 Exhibit V, # 23 Exhibit W)(Bowland, Robyn)

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EXHIBIT P 1 IN THE UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION MIKE HARRIS and JEFF DUNSTAN, ) individually and on behalf of a class ) of similarly situated individuals, Plaintiffs, vs. ) ) ) No. 1:11-cv-5807 COMSCORE INC., a Delaware corporation ) Defendant. ) The deposition of MICHAEL J. HARRIS, called by the Defendant for examination, taken pursuant to notice, agreement and by the provisions of the Rules of Civil Procedure for the United States District Courts pertaining to the taking of depositions, taken before DEBORAH HABIAN, CSR No. 084-002432, a Notary Public within and for the County of Cook, State of Illinois, and a Certified Shorthand Reporter of said State, at the offices of Quinn Emanual Urquhart & Sullivan, 500 West Madison Street, Suite 2450, Chicago, Illinois, on Friday, the 13th day of July, 2012, at 9:23 a.m. Job No: 26294 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 APPEARANCES on behalf of the Plaintiffs; EDELSON McGUIRE, LLC 350 North LaSalle Street, 13th Floor Chicago, Illinois 60654 (312) 589-6370 BY: JAY EDELSON, ESQ. jedelson@edelson.com CHANDLER GIVENS, ESQ. 4 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 on behalf of the Defendant. QUINN EMANUEL URQUHART & SULLIVAN, LLP 500 West Madison Street, Suite 2450 Chicago, Illinois 60661 BY: ANDREW H. SCHAPIRO, ESQ. andyschapiro@quinnemanuel.com STEPHEN SWEDLOW, ESQ. stephenswedlow@quinnemanuel.com LAURA NORRIS, ESQ. lauranorris@quinnemanuel.com STACK & O'CONNOR, CHARTERED 140 South Dearborn Street, Suite 411 Chicago, Illinois 60603-5232 (312) 782-0690 BY: PAUL F. STACK, ESQ. pstack@stacklaw.com ALSO PRESENT: JOE BEILE, Videographer MICHAEL J. HARRIS (Continuing) EXHIBITS DEFENDANT'S DESCRIPTION Exhibit 7 Mac Update site description of the Secret Land Screensaver Bates HARRIS-DUNSTAN 004 Exhibit 8 3/12/10 Mike Harris posts Wcitymike on Mac Update re troubleshooting 66 Exhibit 9 Mac Update printout with Roro01 comments 92 Exhibit 10 Complaint 102 INSTRUCTIONS NOT TO ANSWER: Page 17, Line 24 Page 25, Line 12 Page 33, Line 23 3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS INDEX WITNESS: PAGE MICHAEL J. HARRIS Exam by Mr. Schapiro ......................... 6 1 2 3 4 5 6 7 EXHIBITS DEFENDANT'S DESCRIPTION PAGE 8 9 Exhibit 1 Chandler Gives e-mail to 13 10 Mike Harris, e-mail address 11 wcitymike@rcn.com 12 Exhibit 2 8/23/11 engagement letter 17 13 between Edelson McGuire 14 and Mike Harris 15 Exhibit 3 Plaintiff's Response to 20 16 Interrogatories 17 Exhibit 4 3/13/10 post by Wcitymike 48 18 on Ask MetaFiler 19 20 Exhibit 5 Mike Harris's Supplemental 56 21 Responses to comScore's 22 Interrogatories 23 Exhibit 6 Mike Harris's posts, 66 24 Wcitymike on Mac Update 25 PAGE 71 5 MICHAEL J. HARRIS THE VIDEOGRAPHER: This is Tape No. 1 of the videotaped deposition of Michael Harris taken by the Defendant in the matter of Mike Harris and Jeff Dunstan vs. comScore, Inc. in the -- in the -- in the mat- -I'm sorry, in the United States District Court for the Northern District of Illinois, Eastern Division, Case No. 1:11-cv-5807. This deposition is being held at 500 West Madison Street in Chicago, Illinois on July 13th, 2012 at approximately 9:23 a.m. My name is Joe Beile from the firm of David Feldman Worldwide, and I'm the Legal Video Specialist. The court reporter is Debbie Habian, also in association with David Feldman Worldwide. Will counsel please introduce themselves. MR. SCHAPIRO: I'm Andrew Schapiro for the Defendants comScore. With me is Laura Norris. MR. STACK: Paul Stack for the Defendant comScore. MR. SWEDLOW: Stephen Swedlow for the Defendant comScore. MR. GIVENS: Chandler Givens for the Plaintiff. MR. EDELSON: Jay Edelson for the Plaintiff. 2 (Pages 2 to 5) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 42 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 44 MICHAEL J. HARRIS MICHAEL J. HARRIS Michigan Avenue store. 1 Q. And if you remember, was it new or was it used when you bought it? A. New. 3 Q. And why was it in a dumpster? 4 A. I had thrown it away. 5 Q. And why had you thrown it away? Do you recall about how much you paid? I don't. 6 A. Its hard drive was beginning to die, and Do you recall how much memory the computer 8 Q. A. Q. had? A. 2 7 9 From memory, no. What kind of processor it used? From my memory, I don't recall that. 11 Q. A. Do you know how large the hard drive was? Again, from my memory, I don't recall. so I had bought a new computer. Q. Is it fair to say that you are at least 13 moderately tech savvy? MR. EDELSON: Objection. Vague. 12 14 Q. What about the operating system? Do you recall the operating system that was used? A. It was Mac OS 10. What level it was at, I don't recall, I mean what version of the OS 10. 15 Q. And do you know whether -- you may just have answered this, but just for clarity, whether there had been any upgrade, whether you had upgraded the operating system at any time before the installation of the comScore software that you allege? A. To clarify, you're asking between the time of purchase and the time of installation? 19 16 Before you threw it away -- well, let me back up. 10 Q. A. August 2010. THE WITNESS: It would really depend on your definition of "tech savvy." BY MR. SCHAPIRO: Q. Well, you've described yourself as someone 17 who has some moderate knowledge of computers and tech, 18 correct? A. Using my own definition of tech savvy, I 20 would think so, but it would depend on an external 21 party's -- 22 Q. Did you -- 23 A. -- definition. 24 Q. Sorry. I didn't mean to cut you off. 25 A. No problem. 43 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS Q. Yeah. A. Yes. Q. Can you tell me about that? A. I had applied various upgrade- -- the OS 10 upgrades offered by Apple. Q. And prior to March 2010, which is when you say you downloaded -- let me just back up. March 2010 is when you say you downloaded the comScore software, right? A. Yes. Q. So prior to that time, had your Macintosh ever required any repairs? A. I can't recall. Q. And do you recall whether you had ever upgraded any of the hardware, like the memory or the hard drive? A. I don't know for certain. Q. Where's that Macintosh today? A. I don't know where it is today. Q. When did you last see it? A. I last saw it in a dumpster behind my house -- apartment building. Q. Approximately when? A. Approximately -- very approximately, 45 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS Q. And you spend a reasonable amount of time online, correct? A. Yes. Q. And you sometimes make posts in -- on sites that discuss technology and technology issues, right? A. Yes. Q. And part of the reason you claim to be bringing this lawsuit is that you're concerned about privacy of your data, right? A. Yes. Q. So you wouldn't just -- you didn't just throw out a computer with a hard drive inside it, did you? A. No. No, at that time, no. Q. So what did you do to protect or preserve the data on the hard drive? A. I can answer that question with -- with the caveat that I'm working from two-year-old memories and it's not going to be specific. Q. Just do your best, please. A. Okay. To the best of my recollection, I believe I used the disk utility program that comes with 12 (Pages 42 to 45) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 46 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 48 MICHAEL J. HARRIS 1 2 3 However, again, if memory serves me correctly, the hard 4 drive was already in a bad state of repairs and I'm not 5 sure -- I believe I wiped it as cleanly as I could at 6 that time. 7 Q. Is it fair to say that you did not -- that 8 you thought the computer wasn't very valuable as of that 9 time? 10 A. It would really depend on your definition 11 of "valuable." 12 Q. Well, not garbage. 13 A. No, it was garbage at that point in my 14 opinion. 15 Q. And had it been acting up for awhile? 16 A. Could you define "awhile"? 17 Q. Months. 18 A. Months. (Nodding.) 19 Q. Had it been acting up -20 MR. EDELSON: Objection. Just for the 21 record, I believe there was a nod. And I don't want to 22 interpret that, but could we just have clarity for the 23 record what his answer was? 24 THE WITNESS: I'm sorry. You had 25 said that... Mac OS 10 to format the hard drive before erasing. MICHAEL J. HARRIS MR. SCHAPIRO: Can we mark this document? What are we up to, No. 4? THE REPORTER: We are. (Defendant's Exhibit 4 marked for ID) BY MR. SCHAPIRO: Q. So take a minute. I'm just going to ask you about the first page of this document. A. (Reviewing document.) Q. And this is a post on a site called Ask MetaFilter, correct? A. That's correct. Q. What is Ask MetaFilter? A. Ask MetaFilter is a website where people can -- if they have a membership account can post a question and have other members answer it. Q. And on the first page of this document -I'm sorry, is it Exhibit 4? THE REPORTER: Yes. BY MR. SCHAPIRO: Q. (Continuing) -- there's a question posted by Wcitymike. That's you, right? A. Yes. Q. And you say that your Macintosh's "internal hard drive finally gave up the ghost today" -- 47 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS (Counsel reviewing Livenote transcript.) MR. SCHAPIRO: "Had it been acting up for months?" And I think the answer is "Months" and then in parentheses "Nodding." MR. EDELSON: Sorry. BY MR. SCHAPIRO: Q. Months, yes? A. It had been op- -- yes, it had been misbehaving for months. How many months, I don't recall. MR. EDELSON: I apologize. I didn't mean to interrupt your flow. MR. SCHAPIRO: That's all right. BY MR. SCHAPIRO: Q. And in fact, it had been -- it had been acting up for awhile prior to March 2010, correct? A. I don't recall when it began to misbehave, so I'm unable to answer your question. Q. Your user name on Mac Update is Wcitymike, correct? A. Correct. Q. And you've also used that user name on MetaFilter, correct? A. Correct. 49 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS this is dated March 13th, 2010 -- "after spitting out various I/O errors for awhile," correct? A. That's what it says, yes. Q. Does that refresh your memory at all about how long or when your computer had been acting up? A. It doesn't provide -- it doesn't trigger any additional memories, no. Q. What's an I/O error? A. In that context, I imagine I meant input/output. Q. What are input/output errors? A. I can give you my best guess of what I meant at that time. Q. Please. A. It -- I would imagine it was hard drive reading and writing errors, however, I don't know that fact for certain. Q. And I think you say at that point that -actually, strike that. You note in this post that you -- that you want to replace the Macintosh, correct? A. (Reviewing document.) I don't see a reference to that. Q. I skipped a little further down. I 13 (Pages 46 to 49) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 50 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 52 MICHAEL J. HARRIS 1 2 MR. EDELSON: Objection. 3 For the record, you haven't given him an 4 opportunity to read the whole document. 5 MR. SCHAPIRO: Fair -- fair objection. 6 BY MR. SCHAPIRO: 7 Q. You can -- if you want to take a moment 8 and read the whole document, that's fine. 9 A. (Reviewing document.) 10 MR. EDELSON: Can we go off the record for 11 a minute as we do that? No? That's okay. 12 MR. SCHAPIRO: No, I have a question 13 pending. 14 MR. EDELSON: Sure. That's fine. 15 BY MR. SCHAPIRO: 16 Q. You're probably far enough that I could 17 focus the question, which is: You were thinking about 18 switching over to a Windows-based machine at that point, 19 correct? 20 MR. EDELSON: Objection. I think that he 21 should have the opportunity -22 MR. SCHAPIRO: That's fine. 23 MR. EDELSON: -- to finish reading that. 24 MR. SCHAPIRO: Yeah, yeah. I just -25 apologize. On the next page -- MICHAEL J. HARRIS Q. And your father was going to send you a -was going to UPS you a laptop from home? A. Yes. Q. But in the meantime, you had a back-up hard drive, correct? A. Yes. Q. And it was a 500 gigabyte LaCie, if I'm pronouncing that right, d2 Quadra, right? A. Yes. Q. And did you use that back-up hard drive to back up the Western Digital hard drive from your Macintosh that had been giving you trouble? A. Yes. Q. Where is that back-up hard drive today? A. I don't recall, to be honest. MR. SCHAPIRO: I'd ask that Mr. Harris take a look for his back-up hard drive -MR. EDELSON: Of course. MR. SCHAPIRO: -- in his home or garage or wherever else it might be. MR. EDELSON: You don't have -THE WITNESS: Okay. MR. EDELSON: He made a request and we're happy -- to the extent we've not done so, we're happy to 51 MICHAEL J. HARRIS 1 2 MR. EDELSON: And Mike, you shouldn't feel 3 5 1 THE WITNESS: (Reviewing document.) 2 4 53 3 pressured. You can take as much as time as you want. BY MR. SCHAPIRO: Q. 6 I want to reiterate what your attorney 4 5 6 7 says. Take as long as you want. Let me know if you 7 8 ever want more time to read a document. But sometimes 8 9 to move things along, I'll point you to the pages that 9 10 are relevant, but you should always feel free to read as 10 11 little or as much as you like. A. I'm going to read my own comments 11 12 13 thoroughly and skim through others, so that should do me 13 14 well. Just -- 14 15 Q. A. 15 16 Please do. (Reviewing document.) I think I've reviewed it sufficiently 17 12 16 17 18 enough to be comfortable, although I may need to review 18 19 it again if -- in response to a future question. 19 Q. 20 21 22 That's fine. You should always feel free to. 20 21 So is it fair to say that at that time you 22 23 were thinking of switching over to a Windows-based 23 24 machine? A. At some point in the future, yes. 24 25 25 MICHAEL J. HARRIS -- or we'll do it again regardless. MR. SCHAPIRO: Thank you. BY MR. SCHAPIRO: Q. A. During -Um.... Q. Go ahead. A. Just to further state, I will look for it at home and advise my attor- -MR. EDELSON: Yeah, you don't have to -he made a request, and we'll deal with it at appropriately. THE WITNESS: Okay. I do want to indicate one thing on the record though, if that's acceptable, and it's just that I don't -- I believe it is gone. I believe it is destroyed at this time. But I will confirm that fact when I get home. BY MR. SCHAPIRO: Q. And the reason that you had a back-up drive is that you understand that sometimes hard drives fail, right? That's one reason that you had a back-up drive? A. I hadn't thought specifically about hard drive failure. I just know it's common wisdom that it's 14 (Pages 50 to 53) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 62 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS perhaps should have said "user name," but.... And can you tell us what the Mac Update site is for those of us that aren't familiar with it? A. Just given my own definition, it's a gateway website that offers links to various Mac software. MR. SCHAPIRO: We've been going for about an hour and a half and we're approaching the end of the tape, so why don't we take a short break. THE VIDEOGRAPHER: Here ends Tape No. 1, we're now going off the video record at 10:38 a.m. (Recess taken from 10:38 a.m. to 10:56 a.m.) THE VIDEOGRAPHER: Here begins Tape No. 2 we're now going back on the video record at 10:56 a.m. BY MR. SCHAPIRO: Q. Mr. Harris, I want to ask you a couple more questions about that back-up hard drive. You said that you think you might not have it anymore, correct? A. I believe so. Q. Is it your practice when you discard a computer or a hard drive to transfer over any valuable or important material that you can? 64 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS Okay. -- the download of the comScore? I don't know if I have or not. MR. SCHAPIRO: So I think we'll want to examine the Toshiba or work out some protocol with you. We can talk about it -- I'm -- for the record, I'm speaking now to Mr. Edelson. We can talk about it -MR. EDELSON: Yeah. MR. SCHAPIRO: -- offline. MR. EDELSON: Of course. THE WITNESS: Of course, my -- you know, I would interact with my attorneys on this, but in terms of -- I mean -MR. EDELSON: We don't have to have a colloquy. So we -- we're not agreeing to do anything, but what we're agreeing to is to talk about it. THE WITNESS: Okay. MR. EDELSON: We'll understand their position, we will speak to you and figure out what our position is and communicate that. And this just isn't the right forum for that. THE WITNESS: Oh. MR. EDELSON: So don't worry. We're preserving everything and we will deal with legally A. Q. A. 63 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS 1 2 Q. So do you have a -- could you just walk me 3 through where the information that was on that separate 4 hard drive would have gone to and where it's ended up? 5 A. There are files that work both on Windows 6 and Mac machines, things such as Office documents, audio 7 files, video files, text files. Those files that I 8 could -- that were of value to me on a Windows machine 9 probably made the transition over from that original 10 Mac. Those files that had no value on a Windows machine 11 most likely were erased or deleted. 12 Q. So is it possible that there are some 13 files on your Toshiba today that can trace their lineage 14 back to your iMac? 15 A. Yes. 16 Q. Have you checked your Toshiba to see if 17 there are any files relating to or reflecting the 18 download of the comScore software that you say occurred 19 in March 2010? 20 A. I'm sorry. Could you repeat the portion 21 of your question where you say "referring" or from that 22 point onward? It was -23 Q. Have you checked your Toshiba to see if 24 there are any files relating to or reflecting -25 A. If that's possible. 65 MICHAEL J. HARRIS what's required. THE WITNESS: Okay. So we're just talking about talking about it? MR. EDELSON: That's all we've agreed, that we've agreed at an appropriate time that we will have a discussion about it. THE WITNESS: Okay. Thank you. MR. EDELSON: And we'll do what is -- what is correct under the law, and even more so, morally. THE WITNESS: I'm sorry. I -MR. SCHAPIRO: Let the record reflect laughter. MR. EDELSON: But this is -- let's focus on the deposition where he'll ask questions and you'll answer them. And if you have separate questions about the legal process, let's just keep talking about that outside of the deposition. THE WITNESS: I understand. I just hadn't -- I wasn't aware that it was -MR. EDELSON: Yeah. THE WITNESS: If it's talking about talking, I'm fine. MR. EDELSON: Correct. MR. SCHAPIRO: So can we mark this 17 (Pages 62 to 65) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 66 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 68 MICHAEL J. HARRIS 1 2 (Defendant's Exhibit 6 marked for ID) 3 MR. SCHAPIRO: (Tendering document 4 counsel.) Sorry. I already put "6" on there. 5 MR. EDELSON: That's great. 6 BY MR. SCHAPIRO: 7 8 Q. Mr. Harris, we were speaking before the 9 break about the Mac Update site, correct? A. Yes. 10 11 Q. And I'm showing you a document that we've 12 marked Defendant's Exhibit 6, which is entitled "Mike 13 Harris's posts," but it lists a bunch of posts from Wcitymike. Would these be posts that you've made on Mac 14 15 Update? A. Yes. 16 17 Q. And at the top there is what I guess we 18 might call a member profile, something like that. It 19 says "Mike Harris" and there's a little information 20 listed as "About Me," correct? A. Yes. 21 22 Q. And it lists things like "Visit Stats" and 23 I guess a website of yours, a Temblr -- a Tumblr site, 24 correct? A. I don't believe that's still that website, 25 document Defendant's Exhibit 6. MICHAEL J. HARRIS "with some frequency." Q. Any reason to believe that you didn't during the course of your membership put on -- the 113 posts on Mac Update? A. No. Q. No reason not to believe it? A. No reason not to believe it. Q. All right. And the third post on this page is from March 9th, 2010, correct? A. Yes. Q. And that's a post -- did you write that post? A. Yes. Q. And in that post, you talk about PremierOpinion software, correct? A. Yes. Q. And you're referring to something called the Secret Land Screensaver, correct? A. Yes. Q. And at the very bottom of your post in small font it says "Version 1.1." Do you see that? A. Yes. Q. What does that mean or refer to? 67 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS but, yeah, those are -- that's what it appears to be. Q. And is there anything about this information on this user profile that is incorrect, to your knowledge? A. If by "user profile" you mean the subject headings "About Me," "Visit Stats" and "Website" -Q. Correct. A. -- the only inaccurate information that I can see is that that is no longer my website. Q. It was at one time, though, correct? Or -A. I believe so. Q. Okay. And up at the top, there's some statistics. What's a smile score? A. I don't know. Q. But you're +94. You're in positive territory. Presumably, that's good, Mr. Harris. And it says, "Posts 113." Is it fair to say that reflects how many posts you've put on Mac Update? A. I don't know. Q. Did you post with some frequency on Mac Update when you were using your Mac? A. It would depend on your definition of 69 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS A. I don't know. It's something that the website adds, not the user. Q. Does it mean that you were commenting on Version 1.1 of the Secret Land Screensaver? A. I have no knowledge as to that. It's something that the website adds to the post. Q. I see. So it would automatically be there. You didn't input that yourself? A. I don't believe I did. Q. Okay. And if you'll look at some of these other reviews or comments by you, they have version numbers at the bottom as well, correct? A. Correct. Q. Version 1.3.1 or Version 1.0.8.6, correct? A. Correct. Q. So you wrote about the Secret Land Screensaver that -- and I'm paraphrasing here, just for the record -- that "when you install it, you find a white star menu extra on the menu bar," correct? A. That's indeed what it says. Q. What's a white star menu extra? A. It's a menu extra where the icon on the menu bar is a white star. Q. And then you write that "If you kill the 18 (Pages 66 to 69) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 70 MICHAEL J. HARRIS 1 2 4 5 6 7 8 MICHAEL J. HARRIS 1 process, it -- it" -- strike that. 2 without objection, that this was provided to us by your 4 find launch D keeps relaunching it." "HARRIS-DUNSTAN 004." I'm going to represent, hopefully 3 You write "Kill the process and you'll 3 72 attorneys. Do you know what launch D is? A. Yes. 5 6 A. Yes. Q. A. 7 Q. And this is a description from the Mac What's that? Launch D is the Unix binary that's on the 8 Have you seen this document before? Update site of the Secret Land Screensaver correct? 9 A. Yes. 10 and I want to say launch items was the other thing it 10 Q. And does it tell you right up near the top 11 was in charge of. 11 9 Mac OS 10 system which is in charge of launch demons Actually, it's not demons, but daemons, 12 13 12 D-A-E-M-O-N-S. 13 which version it's describing? A. 1.1. Q. And that's apparently the same version you And that's a computer term? Yeah. 14 15 Q. A. 15 A. Yes. 16 Q. And then a little further down you say 16 Q. And to your knowledge, is this different 17 "Fortunately, PremierOpinion uninstall in that directory 17 in any way from the description that you saw when you 18 appears" -- and you have that bracketed by asterisks -- 18 downloaded the -- when you claimed to have downloaded 19 "to have gotten rid of the whole mess one would hope," 19 the screensaver? 20 correct? A. Correct. 20 14 21 22 23 24 25 Q. A. (Reviewing document.) 21 I am almost certain that the text from 22 "Please note" onward was not in the text -- it was not 23 Now, when you wrote this, had you in fact downloaded the Secret Land Screensaver? A. Yes. Q. commented on, correct? on the page at the time I downloaded it. 24 Q. Almost certain? 25 And do you remember what the Secret Land A. I cannot say with a hundred percent 71 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS Screensaver was? A. It was -Q. Actually, strike that. Let me ask the question. So also when you wrote this, had you uninstalled the Secret Land Screensaver using the steps that you describe? A. In all honesty, it would depend on how you're defining "the Secret Land Screensaver." Q. Strike that. Had you uninstalled the PremierOpinion software at that point? A. I'd hoped so. Q. Tell us what the Secret Land Screensaver was. A. It was an application that I downloaded from the Mac Update website. Q. And do you recall -MR. SCHAPIRO: Well, let me just mark this exhibit. Let's mark this as Exhibit 7. (Defendant's Exhibit 7 marked for ID) BY MR. SCHAPIRO: Q. So this is a document that has a Bates stamp on the bottom of the first page that reads 73 MICHAEL J. HARRIS 1 2 3 reliability, but I strongly feel that. Q. Now, if we turn the page to page the Bates 4 stamp ending 005 -- I apologize, there's -- the 5 "confidential" stamp and the Bates stamp to some extent 6 overlaps with the text. But are you on the second page? 7 A. I am. 8 Q. And are you sufficiently familiar with the 9 Mac Update site to explain to us what information's 10 conveyed over on the -- that information tab towards the 11 bottom where it says "Downloads, version downloads, type 12 license" and then it continues onto the next page? So if you wouldn't mind just walking us 13 14 through what those things mean -MR. EDELSON: Objection. Foundation. 15 16 BY MR. SCHAPIRO: 17 Q. -- to the best of your knowledge? 18 A. I can say what a commonsense laymen 19 understanding of it would be, but I don't have any -- 20 Q. 21 laymen -- 22 A. 23 Q. Yeah, please go ahead. 24 A. I can answer from a commonsense laymen's 25 Tell us what you as a commonsense I'm sorry, sir. You interrupted me. perspective, but I didn't design the website. I have no 19 (Pages 70 to 73) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 82 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS A. Without seeing those particular screensavers do that thing, yes. With the exception of the Secret Land Screensaver. Q. So the Secret Land Screensaver you say you did download, correct? A. Yes. Q. Why don't you tell us about that. You found it -- you downloaded it from the Mac Update site, correct? A. Correct. Q. And it was this Version 1.1, correct? A. I have no knowledge of that. Q. Well, at the end of your comment it says in small letters "Version 1.1," correct? A. Correct. Q. Any reason to believe that you downloaded a different version? A. I -- no particular reason that I can think of. Q. Was this an important event in your life? A. What? MR. EDELSON: Objection. BY MR. SCHAPIRO: Q. Was this an important event in your life, 84 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS I would have clicked on that. Q. And do you recall what color the "download now" button was? A. I don't think that it was a button. I think it was a text link. I don't recall the color. Q. And -A. As I said, they've changed their layout since that time. Q. And are you confident that that's how -that you would have clicked something that had the text "download now" to download it? A. It was about two years ago. I'm relatively confident, yes. Q. A. And then what happened? It would have downloaded a file -- Q. Well, I'm sorry to interrupt, but if you could just clarify for us when you say "would have" or "did" to the extent that you're talking about your general practices or things that you actually remember, that would be helpful. MR. EDELSON: And objection. The -- if you ask the question, he should be allowed to answer the question fully. A few times you've asked a question and then immediately withdrawn it or interrupted him in the 83 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS downloading the Secret Land Saver -- the Secret Land Screensaver? MR. EDELSON: Objection. Vague. THE WITNESS: Should I still answer? MR. EDELSON: Yes. THE WITNESS: Okay. It would really depend on your definition of the word "important." BY MR. SCHAPIRO: 85 MICHAEL J. HARRIS 1 2 middle. So I would ask that you have the courtesy -- if 3 you withdraw a question immediately, that's fine, but 4 once he starts answering it, unless he's answering 5 something, you know, that's totally off point, let him 6 finish and then you can clarify. 7 MR. SCHAPIRO: I want only to be 8 courteous, but if I want to withdraw a question, I, of 9 course, am going to withdraw a question, and if I think 10 it's efficient to try and modify something or point Q. You don't remember all the details, correct? A. Correct. 11 something out because I think it's going to save us a 12 little time... Q. And you downloaded it on March 9th, correct, 2010? A. Yes. 14 him unless you think he is saying something that's 15 inappropriate. That I believe is improper. I -- Q. A. MR. EDELSON: Well, you may not interrupt 13 MR. SCHAPIRO: Are you done? 16 And when you downloaded it, what happened? 17 18 Um.... 19 Q. Actually, let me take it one step at a 20 time. What did you do to download it? 21 A. I would have clicked on -- I seem to re22 -- and this may be because this particular, as you can 23 see, it says "Has been discontinued," but I seem to 24 remember on a normal Mac Update web page with a 25 functioning program there being a "download now" link. MR. EDELSON: Go ahead. BY MR. SCHAPIRO: Q. You can answer. A. Could you repeat the original question? Q. I can't remember what it was. (Counsel reviewing Livenote transcript.) BY MR. SCHAPIRO: Q. I think my question was just: "And then what happened?" But let me frame the question properly 22 (Pages 82 to 85) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 86 MICHAEL J. HARRIS 1 2 88 1 so I don't need to interrupt you. 2 3 To the extent you can distinguish in your 3 4 answer between what you think you would have done and 4 5 what you specifically remember doing, that would be 5 6 helpful for us. It doesn't matter -- you can feel free 6 7 to give -- to answer along both lines, but if you could 7 8 flag those for us, it would be useful. 8 So we had -- you had said you think but 9 9 10 you're not sure you would have clicked the "download 10 11 now" link; is that correct? 11 A. Yes. 12 13 Q. And my question was: "And then what 13 14 happened?" 12 15 16 specific memories of clicking -- of actually clicking 16 17 the "download now" link for under this listing. It 17 18 would have been what I would have done to download this, 18 19 but in terms of an actual physical memory of clicking on 19 20 it, no. 20 21 A. 14 Okay. Given what you just said, I have no 15 Similarly, I don't have a specific memory 21 22 of how this application arrived on my hard drive after 22 23 clicking the "download now" link, but it would have 23 24 shown up either as a disk image or a zip file with the 24 25 application inside of it. 25 MICHAEL J. HARRIS MR. EDELSON: Sure. BY MR. SCHAPIRO: Q. I posed a question, and you're looking at some of the exhibits, which you're, of course, entitled to do. If I may, I'd like to ask first what you remember without looking back at the exhibits and then what you remember after looking at the exhibits. A. Could I consult with my attorneys for a moment? MR. SCHAPIRO: Sure. We'll take a break. THE VIDEOGRAPHER: We are now going off the video record at 11:34 a.m. (Recess taken from 11:34 a.m. to 11:47 a.m.) THE VIDEOGRAPHER: We are now going back on the video record at 11:47 a.m. BY MR. SCHAPIRO: Q. So Mr. Harris, I think a question might have been pending when we broke or perhaps I had interrupted my own question, so why don't we start fresh. A. Okay. Q. I think we had gotten to the point where you said you would have unzipped a zipped file or done 87 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS Q. And just to be clear, you don't recall whether it was a disk image versus a zip file? A. No, I do not recall that. Q. So then what happened? A. I would have either unzipped or mounted -I'm sorry. I would have either unzipped the zip file or mounted the disk image in order to gain access to the application. Q. Do you recall where you were when you downloaded this application? A. In my apartment. Q. Do you recall where in your apartment? A. At my desk. Q. And is that the same address that you gave us at the beginning of this deposition or it was somewhere else? A. Same address. Q. Okay. So then what happened? A. Can you give me a moment? Q. Sure. A. (Reviewing document.) MR. SCHAPIRO: Jay, would you mind if I interrupt for a moment while he's looking at some documents? 89 MICHAEL J. HARRIS 1 2 whatever the alternative was. Can you remind me what 3 that was? 4 A. 5 Q. I would have mounted the disk image. Mounted the disk image. 6 And then I asked you: "What happened 7 next?" And then I amended my question by saying, Could 8 you tell us first what you remember without referring to 9 the exhibits and then you're free to refer to the 10 exhibits as well. So the question is really just: What 11 12 happened next? 13 MR. EDELSON: And do you mind if I can 14 just -- it might be helpful to explain the confusion or 15 why he asked for the break. MR. SCHAPIRO: Sure. 16 MR. EDELSON: He wanted to make sure that 17 18 he was giving as accurate an answer as possible, and 19 without breaking any privilege, I think it's -- I think 20 that he was concerned that when you asked him to respond 21 out of memory that you might be confused if he had 22 reviewed the same stuff prior to the deposition. So he 23 just wanted that to be clarified, if that makes sense to 24 you. 25 MR. SCHAPIRO: That makes sense, and I 23 (Pages 86 to 89) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 90 MICHAEL J. HARRIS 1 2 3 2 that you can install something onto a Mac system that 4 I understand -- and maybe I'll ask some comment I'm referring to are different types of ways 3 BY MR. SCHAPIRO: Q. MICHAEL J. HARRIS 1 appreciate the clarification. 4 92 are the traditional ways that most software developers in my experience had -- would offer an installation. 5 questions later, but I understand that in the course of 5 6 preparing for this deposition or working on the case 6 PKG is a -- it's handled by package -- the 7 you've looked back at these exhibits as well. A. (Nodding.) 7 package manager, I believe, on the Mac OS 10. Keeping 8 in mind that it's been at least two years since I used a 9 Mac system, I cannot recall the difference between a PKG 8 Q. 9 10 But -- and that's understood. I'll take that as a given. 10 For now I'll ask: Just as you sit here at 11 or an installer. Drag and Drop, the app is where 11 the table, through one source or another, what's your 12 essentially you just click and you drag the application 13 from the disk image to your applications folder to 14 recollection of what happened? A. Well, my concern was basically that there 14 install it. 15 had been a comment that I had recently reviewed which 15 16 had refreshed my memory on what I had saw thereaf- -- 16 17 upon unzipping the -- or mounting the disk image or 17 18 unzipping the file. So I really don't have a memory 18 19 that's not refreshed, in other words, by seeing that 19 20 comment. And you had asked both for a -- without 20 printout from Mac Update. And if you turn to the second 21 looking and looking. So that's -- that was my concern. 21 page, you'll see right in the middle is apparently the 12 13 22 23 24 25 MR. SCHAPIRO: Let's mark this as Exhibit 9, please. (Defendant's Exhibit 9 marked for ID) BY MR. SCHAPIRO: Q. Mr. Harris, Exhibit 9 is a -- yet another And when you say "a comment," you mean one 22 23 of the comments that you had posted in one of these comment that you were just reading from; is that right? documents? A. Yes, sir. pages of Exhibit 8. Q. 24 25 A. Q. That's correct. It's also on one of the So you made this comment about it being "a 91 MICHAEL J. HARRIS 1 Q. 2 So prior to reviewing your comments, do 93 MICHAEL J. HARRIS 1 2 cruddy screensaver" and then you added above that or, I 3 you -- this is going to be a recollection within a 3 guess, presumably afterwards the longer warning 4 recollection. 4 5 statement, if I can characterize it as that, correct? A. Well, as you yourself pointed out, it's chronological, so later I posted that full statement. Do you recall whether prior to reviewing 5 6 these comments you had specific recollections of the 6 7 steps that had -- you had followed in March 2010? 7 8 A. 9 Q. And right before you posted the statement 8 about it being "a pretty cruddy screensaver," a user 9 named Roro01 -- that's R-o-r-o 01 -- cut and pasted some All right. So now having, in the course 10 did not. 10 Q. I do recall the answer to that. And no, I 11 of preparing this case or for this deposition, looked 11 12 back at your comments, tell us what you what you recall 12 13 happened when you uploaded the -- when you opened up the 13 14 file. terms of service into his comment, correct? MR. EDELSON: Objection. Foundation. 14 THE WITNESS: Yes, I assume. BY MR. SCHAPIRO: Q. And if you look at this statement from Well, the comment actually puts it well. 15 Roro which immediately precedes yours, Roro writes -- 16 It says that -- this was, of course, my opinion, this 16 and I apologize for the court reporter, but I'm just 17 portion, but "A very cloaked custom installation 17 going to read this whole thing in relatively slowly. 18 application, i.e., not the standard PKG," meaning 18 "In order to provide this free download of 19 package, "or installer or Drag Un -- Drag and Drop, the 19 20 app, setup." 20 21 Q. 21 22 that is? 15 23 24 25 A. A. And can you in plain English tell us what 7art_screen_land_screensaver -A. Secret Land. Q. Sorry, "7art_Secret_Land_Screensaver, 22 Certainly. I'll do my best. In all honesty, I cannot recall the specific form it took, but what I rule out in that PremierOpinion software, provided by VoiceFive, Inc., is 23 included in this download. This software allows 24 millions of participants in an online market research 25 community to voice their opinions by allowing their 24 (Pages 90 to 93) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 94 1 MICHAEL J. HARRIS 96 MICHAEL J. HARRIS 1 2 online browsing and purchasing behavior to be monitored, 2 Q. Now, Mr. -- 3 collected and once anonymized, used to create market 3 A. 4 reports, materials and other forms of analysis that may 4 5 be shared with our clients to help our clients 5 strong- -- I have a strong feeling that I did not, but I 6 understand Internet trends and patterns and other market 6 cannot say that with a hundred percent certainty. 7 research purposes. The information which is monitored 7 8 and collected, includes Internet usage information, 8 said that the -- this unusual process had begun on your 9 basic demographic information, certain hardware, 9 computer. Remember that? And you were saying you I'm sorry. I'd like to amend that. I. Don't recall one way or the other, but I Q. Mr. Harris, I think we left off when you 10 software, computer configuration and application usage 10 didn't remember exactly how the Mac was configured, but 11 information about the computer on which you install 11 you were recreating it? 12 PremierOpinion. We may use the information that we 12 13 monitor such as name and address to better understand 13 14 your household demographics for example we may combine 14 15 the information that you provide us with additional 15 talking about what happened when you installed the 16 information from consumer data brokers and other data 16 screensaver, correct? 17 sources in accordance with our privacy policy. We make 17 18 commercially viable efforts to automatically filter 18 you were talking -- you were -- "download now" link and 19 confidential personally identifiable information and to 19 then what form it arrived, zip or image, is that what 20 purge our databases of such information about our 20 you're referring to? Or.... 21 panelists when inadvertently collected." 21 Q. Yeah. 22 A. Okay. Q. And then you referred to the "cloaked 22 And then the -- Roro, just to finish, 23 writes "The developer should have made this CLEAR," in 23 24 all caps, "in the product description above," referring 24 25 to presumably, the top of the page, "yet he didn't 25 A. I'm sorry, sir. I don't understand the question. Q. A. Before we went to Roro's comment, we were I think you had asked me what -- what -- custom installation application," correct? A. Yes. 95 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS 1 2 Did I read that correctly? 3 A. Aside from him saying "The Sting" before 4 the quote, I think you did. 5 Q. Yes, the subject line says "The Sting." 6 Did you use -7 A. I'm sorry, not -- I don't mean to quibble, 8 but just because it's a court proceeding and all that, 9 to be really pedantic, I don't think the comments 10 actually have subject lines. It's just the first thing 11 he typed. 12 Q. I see. 13 A. But it -- I admit it's a pedantic point. 14 I'm just -- you know. 15 Q. Did you see these terms of services -- do 16 you recall one way or another whether you saw the terms 17 of service that Roro reproduces here during the course 18 of your -- before or during the course of your 19 installation of the software? 20 MR. EDELSON: Objection. Lacks 21 foundation. Assumes facts not in evidence. 22 BY MR. SCHAPIRO: 23 Q. You may answer. 24 A. I don't recall one way or the other. 25 mention it at all." 97 MICHAEL J. HARRIS Q. So I'd like you to just continue telling us what happened as best you can remember. A. Are you asking from -- from bare memory or are you asking from -- in terms of what I can remember from after looking at these documents? Q. Thanks. Why don't you give us both? A. Okay. In terms of bare memory, I have very little memory of these specific events having been two years in the past. From what I remember, it was that a menu extra showed up and -- on my menu bar. And by "show up," I think that probably deserves better clarification because it was a white star on a white menu bar, and I would not have noticed its installation except for the fact that it displaced a menu extra, causing a white gap on the bar, which is something that doesn't actually occur on a Macintosh. They're all right justified. So when I noticed that unusual behavior, I clicked on the white space and, you know, saw the information. I presume at that time the comment actually describes much of what I tried to do, the comment history: "If you try to quit this menu extra using tools such as Activity Monitor the application will restore because on installation this screensaver's 25 (Pages 94 to 97) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 98 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS installer also installs a launch de- -- daemon whose job it is to make sure that their spyware can't be quit, and while their uninstaller does work, if you take them at their word, it is also deceptively phrased as (if my memory serves me correctly) the screensaver's uninstaller uninstalled 'merely' the screensaver, leaving the spyware in place; you have to run the SPYWARE's uninstaller to properly remove yourself of -remove yourself of the thing or take it all out manually." And I think that probably accurately describes the steps I took, considering it was written very shortly thereaf- -- after I had been uninstalling the application. Q. Can you look back at Exhibit 7, please? A. Yes. Q. That's the document provided to us by your attorneys. If you look at the last page of that, the one that ends 07 -A. Yes. Q. -- in this comment, which is also from March 9th apparently, you say, "Fortunately, PremierOpinion uninstall in that directory appears to have gotten rid of the whole mess." 100 MICHAEL J. HARRIS 1 2 program, but it was very, very resistant to taking out 3 that way, so I finally had to trust your company's 4 uninstaller program to do so. Even then, as I refer -- 5 as I described, there's separate uninstallers for both 6 the screensaver and the spyware, meaning that it's very 7 easy to mistakenly run the uninstaller for the 8 screensaver, only to find that the spyware is still in 9 place. 10 Q. And is it possible to keep the screensaver 11 without keeping the software that you refer to as 12 "spyware"? A. I have no knowledge of that. 13 14 Q. And do you have any evidence that the 15 comScore software remained on your computer after you 16 17 ran the PremierOpinion uninstall? A. I could not locate anything, but I -- as I 18 said, I didn't trust your company's uninstaller. 19 20 21 Q. A. Now, this was in March 2010, correct? Correct. Q. How soon after that time did you switch 23 over to a computer that ran Windows, a non-Macintosh? A. I want to be accurate in how I describe -- 24 how I answer your question, but the answer is slightly 25 pedantic, so forgive me. 22 99 MICHAEL J. HARRIS 1 What are you referring to when you say 2 3 4 "that directory"? A. 101 MICHAEL J. HARRIS 1 As you had referred to earlier in the 2 3 From the context, I would presume "that deposition, my parents shipped me a -- my mother's old 4 laptop after she had bought a new one. For a short period of time that had Windows on it, but finding -- it 5 directory" would be the Applications/PremierOpinion 5 6 directory, which Applications would have been one 6 was a very old laptop and it didn't run it very well, so 7 directory. PremierOpinion would have been a folder 7 I tried Linux. 8 within that. 8 9 Q. 9 Windows system didn't occur until after I had got it -- And so you apparently had gone to the However, permanently going over to a 10 PremierOpinion folder and found the uninstall -- what 10 after I had found work and bought myself the Toshiba 11 would we call it, process, application? 11 laptop, and it was at that time that I went full-time with Windows. 12 A. It would have been an application. 12 13 Q. -- the uninstall application and that's 13 14 what you used to remove the comScore software, correct? After a short period of time where I'd 14 tried both the Winux -- the Windows and the Linux on my 15 A. After attempts to do it otherwise, yes. 15 mother's laptop, I struck upon the booting off of the -- 16 Q. When you refer at times to manually 16 you know, I went to see if I could continue working off 18 removing things, what do you mean by a manual removal? 17 18 A. With respect, I didn't trust your 19 company's uninstaller and I felt that any company that 19 20 would install spyware without me -- without being very 20 21 up front about it, that you don't trust their 21 22 uninstaller similar to the way that you don't trust an 22 time you used a Macintosh or something with a Macintosh 23 unsubscribe link on a piece of spam that you get. 23 operating system as your own computer was around time of 24 So I tried to do it every way that I could 24 the hard drive failure? 17 25 think of manually myself rather than trust the uninstall 25 the Mac with the --- working off the back-up drive, given that its internal drive had failed. So that's a long answer, but it is -- it's the truthful specifics. Q. A. And so is it fair to say that the last The hard drive failure failed on March -- 26 (Pages 98 to 101) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 102 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS in March 2010. Briefly I tried the Windows and Linux operating systems, but then I returned to the Mac operating system on that same failed computer but booting off the back-up drive. That continued until about August. So it'd be accurate to say that the last time I used a Macintosh for my personal computing would be in August 2010. Q. Did you review the complaint prior to its filing? A. I can't recall for certain, but I strongly believe so. Q. Do you know if there are things in the -statements in the complaint that you disagree with? A. I don't believe there are any such statements. MR. SCHAPIRO: Mark that. (Defendant's Exhibit 10 marked for ID) BY MR. SCHAPIRO: Q. So I'd ask you to take a look at paragraph 6 of the complaint. A. (Witness so doing.) Q. And paragraph 6 reads, "To extract this data comScore's surveillance software injects code into 104 MICHAEL J. HARRIS 1 2 A. My understanding is that as -- well, I 3 would have to stand by my original answer to your 4 question about 6, about clause 6. I had very little 5 experience, personal experience with it running 6 unhampered on my -- with your surveillance software 7 running unattended or unhampered on my system because I 8 noticed it immediately and tried to remove it. So I do 9 not know if on -- with No. 6 or No. 9 whether that would 10 11 happen on my Macintosh system. Q. Referring to paragraph 16 now, the 12 complaint reads, "Even if a monitored consumer can 13 manage to manually uninstall the surveillance software, 14 Defendant programmed its applications to secretly leave 15 behind a comScore root certificate. As discussed in 16 more detail in Section VII infra, leaving an untrusted 17 root certificate on a user's computer exposes that 18 individual's -- that individual to attacks by hackers, 19 and allows comScore to remonitor the consumer's computer 20 in the future." Did I read that correctly? 21 22 A. Yes. 23 Q. And are you alleging in this case that a 24 25 root certificate was placed on your computer? MR. EDELSON: I have a few objections. 103 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS 1 2 3 clicked or inputted online. In addition, the software 4 opens ports, modifies the consumer's firewall and places 5 root certificates on the affected computer to ensure 6 unimpeded access." 7 Did I read that correctly? A. It appears to be what it says. 8 9 Q. And are you claiming in this case that all 10 those things happened to your computer? A. I do not know fully what that soft- -11 what the surveillance software does when left 12 unattended. As soon as I noticed it, I went to 13 uninstall it. 14 15 Q. How about paragraph 9? The complaint 16 reads, "Furthermore, comScore's surveillance software 17 seeks out and scans every file on the monitored 18 consumer's computer (including word processing 19 documents, e-mails, PDFs, image files, spreadsheets, et cetera) and sends information resulting from examination 20 21 of those files to comScore's servers." 22 Did I read that correctly? A. You did. 23 24 Q. Are you alleging in this lawsuit that this 25 happened to you? the user's web browser to monitor everything viewed, 105 MICHAEL J. HARRIS First of all, you're taking paragraphs out of context, which is just going to make the record confusing. Second, you're using terms of art including the word "alleging," which, frankly, I don't even know what you mean and am apparently a lawyer. And so I think that it's all incredibly confusing what it is you're asking and you're just asking in order to get a confused answer. But he can answer if he understands. MR. SCHAPIRO: I'll object to the coaching. BY MR. SCHAPIRO: Q. Do you understand the question? A. I don't know if this is too much information, but I'm going to just try to answer it this way: I have no knowledge of what your surveillance software does when it's not let -- when it's allowed to run unencumbered freely on a Macintosh computer. My understanding is that my co-plaintiff encountered some of these problems, but I have no personal experience of his problems with the Windows version of your surveillance software. As for what the Mac version of your surveillance software does, I have no knowledge of it because I noticed it immediately and acted to get it 27 (Pages 102 to 105) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 106 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS off my system. Q. Do you have any -A. That would -- I apologize. Q. That's fine. A. Didn't mean to interrupt you. And that would pretty much stand for my answers to your questions about 6, 9 and 16 would be an amendment or an expansion on my previous answers to those. Q. Separate from any reference that you might have made to the complaint during the course of this case, do you have knowledge of what a root certificate is? A. I don't have certain knowledge, no. I believe I know, but -Q. Do you claim that comScore improperly shared any of your personal data with any party? A. I have no knowledge of what comScore did with my personal data. Q. Can you tell me in your own words how you believe you were harmed by comScore? A. I think that I have a right to -- if personal information of mine is going to be collected and shared, especially for commercial profit, I believe 108 MICHAEL J. HARRIS I worked my way through college partially 1 2 A. 3 at a computer help desk within my college and have done 4 various computer training as part of my career. MR. SCHAPIRO: Why don't we take 5 6 five minutes and I think I'll be able to decide whether 7 we can have a short-MR. EDELSON: Sure. 8 MR. SCHAPIRO: -- set of questions and 9 10 therefore we don't need to have a lunch break or whether 11 there's enough that we should have a lunch break. MR. EDELSON: That's fair. 12 THE VIDEOGRAPHER: Here ends Tape No. 2. 13 14 We're now going off the video record at 12:18 p.m. 15 (Recess taken from 12:18 p.m. to 12:32 p.m.) 16 THE VIDEOGRAPHER: Here begins Tape No. 3. 17 18 19 20 21 22 23 We're now going back on the video record at 12:32 p.m. BY MR. SCHAPIRO: Q. Q. We've seen him on Tumblr. Were you -- was your computer hooked up to 24 25 Mr. Harris, during the time at issue in March 2010, did anyone else live in your home with you? A. No. Unless you count my cat Charlie. a network of any kind? 107 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 109 MICHAEL J. HARRIS I have a right to see that in very clear, up front, flashing lights terms and for it not to be done surreptitiously. Not only me, but anyone. Q. Anything else? A. My information was gathered for the sh- -during the period of time that it was on my system and I have knowledge of what data was gathered and what use it was put to. I feel that's an intrusion upon my privacy and that that was harm done. MICHAEL J. HARRIS 1 Q. A. Anything else? I think I've said e- -- my piece. Q. And what's your basis for saying that your information was gathered? A. My understanding is that that's what this software does. 2 A. It would depend on how you define "a 3 network". 4 Q. Why don't you walk us through it? 5 A. Well, I did use a wireless router, so I'm 6 not entirely sure whether that would broach a network 7 status or not. 8 9 10 11 12 Q. Okay. But other than using a wireless router, you weren't -- your computer was not connected to a server somewhere else or other computers elsewhere? A. Not that I can recall, no. Q. In the post about your defective or 13 damaged Western Digital hard drive you used that phrase 14 "I/O errors" which you told me probably means 15 input/output errors? 16 17 Q. Do you have any friends or acquaintances who to your knowledge downloaded comScore software? 18 19 A. None that I know of. 20 Q. How far did you go in school? 21 A. I have a bachelor's degree. 22 Q. In? 23 A. Theater. 24 Q. And do you have some computer training 25 from work or elsewhere? A. Well, I can state with certainty I/O errors would have referred to input/output errors. That's literally what it means. But I think I -- if I remember my testimony from earlier today, I believe that it probably referred to read/write errors on my hard drive. Q. And do you recall whether you were having any other problems with your hard drive? A. I can't recall any other than that, but that's a pretty significant one. 28 (Pages 106 to 109) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 110 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 112 MICHAEL J. HARRIS 1 2 3 asked you about the specifications for your iMac, you answered a number of my questions by saying you couldn't 4 5 recall, but in your Interrogatory Answers, which are 6 Exhibit 3, you provide some very, very specific 7 responses. This is in Answer No. 4 of Exhibit 3. 8 So I want to ask first whether the answer 9 you provided in No. 4 is accurate? 10 MR. EDELSON: I have to first object to 11 the initial characterization, or more accurately, 12 mischaracterization in your preamble. 13 MR. SCHAPIRO: The transcript will speak 14 for itself. 15 MR. EDELSON: Correct. 16 BY MR. SCHAPIRO: 17 Q. I'll ask it with regard to No. 4. These 18 specifications about model, graphics, memory, airport, 19 bluetooth, et cetera, to the best of your knowledge, are 20 they accurate? 21 A. Yes. 22 Q. And if you don't -- strike that. 23 On what did you rely to prepare this 24 answer? 25 A. When a Macintosh generates a crash report, Q. When we asked you about the -- when I MICHAEL J. HARRIS Q. And this doesn't tell us what the operating system was? Or does it? I'm not good at reading these things. A. (Reviewing document.) I do not believe it does, no. Q. How far back does your Gmail go in time? A. I have -- I'm not certain. Q. But it goes back to the time -- at least to the time at which you were using the Macintosh, right? A. Yes. Q. Have you searched your Gmail for any contemporaneous correspondence about the comScore download? A. I think at one point I did. Q. You think? A. Yes. Q. And what's your level of confidence? A. I think about anywhere from 60 to 70% would be a rough guess of how confident I am. Q. And remind me what your other two e-mail accounts are. A. In terms of my earlier response? Q. Yes, please. 111 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS it appends information about the computer system it's on to the crash report. Previously on other occasions when software programs would malfunction or just to help someone debug something, I would send them a crash report. That meant that these crash reports were in my Gmail, so I was able to get the technical information that were in -- was in these crash reports about my system from crash reports I had e-mailed to developers in the past. Q. And these crash reports were sent during the time in question, so that we know that it's the same computer? A. It would depend on how you define "the time in question." Q. Why don't we say March 2010. A. I'm not certain of that. Q. What's your best -- to the best of your ability, can you tell us when the crash reports were generated? A. In all honesty, I cannot remember what date the technical report -- the -- that this data came from was issued. It would have been for the same computer, but on what date, I'm uncertain. 113 MICHAEL J. HARRIS 1 2 A. mikeharris19@gmail.com and 3 wcitymike@rcn.com was an e-mail address I didn't use -- 4 or I don't use anymore. 5 6 7 Q. Which Gmail address did you use for the crash reports? Or did you -- would you use both? A. 103 was only a very recent e-mail 8 addre- -- the mikeharris103 is only a very recent 9 creation. It wasn't contemporaneous for this 10 (indicating). So it would have been either mikeharris19 11 12 or it would have been -- I'm sorry. I neglected in this 13 recent reiteration windycitypoe. I did say that 14 earlier, but not -- not this time around. I'm not 15 certain whether I used windycitypoe or mikeharris19 or 16 even wcitymike@rcn to -- for these crash reports. It 17 may have been at one point all three. Certainly if a program was malfunctioning 18 19 or didn't work and I was in the mood to help a 20 developer, I'd pass along a crash report. So it was an 21 occasional -- it could have happened on any one or all. 22 Q. And so I'll ask the same -- I asked 23 generally about Gmail earlier when I said: Have you 24 checked your Gmail for contemporaneous e-mails about the 25 comScore software? 29 (Pages 110 to 113) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585 114 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 116 MICHAEL J. HARRIS 1 2 3 to cover all your Gmail accounts, and I'll ask the same 4 question about RCN. Does that change your answer? A. Any existing e-mails are currently 5 consolidated under my existing Gmail account. So by 6 checking it, I'll be checking all e-mail addresses that 7 I have access to. 8 9 Q. What type of -- what service do you use 10 for Internet access today? A. RCN. 11 12 Q. And did you use RCN back in March of 2010 13 as well? A. Yes. 14 15 Q. Did you run any -- did you have any type 16 of antivirus software on your iMac? A. No. 17 18 Q. If we wanted to verify that you in fact downloaded the comScore software and the computer onto 19 20 which you downloaded it is gone, is there any other way 21 we might verify that? MR. EDELSON: Objection. Foundation. 22 BY MR. SCHAPIRO: 23 24 Q. To your knowledge? A. I have no knowledge of a way to do that. 25 Just to be clear, I'd like that question MICHAEL J. HARRIS may be that we -- after those issues get cleared up, we may have more questions. MR. EDELSON: We -- we hear what you're saying and, of course, you know, believe that you've had a huge opportunity to ask as many questions as you want, which you did, and I think you got a full -- full sense of the story. But we're happy to listen to anything you have to say and respond in kind. MR. SCHAPIRO: Good day. MR. EDELSON: Thank you. THE VIDEOGRAPHER: Here ends today's testimony. We're now going off the video record at 1 o'clock p.m. 115 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 MICHAEL J. HARRIS Q. Other than asking you? A. Yeah, other than my sworn -- other than my sworn testimony that I did. So... MR. SCHAPIRO: I have nothing further. MR. EDELSON: We'd like to take a five-minute break, and then I'm not sure if we'll have questions or not. MR. SCHAPIRO: Um-hum. MR. EDELSON: Thanks. THE VIDEOGRAPHER: We are now going off the video record at 12:42 p.m. (Recess taken from 12:42 p.m. to 12:59 p.m.) THE VIDEOGRAPHER: We are now going back on the video record at 12:59 p.m. MR. EDELSON: Oh. We have no questions for the witness. MR. SCHAPIRO: And there are a couple of open issues that arose during the deposition, so while we're finished for today, we're going to treat this as continuing pending your getting back to us on -- we can look back at what they were, the back-up disk -- the back-up hard drive, the Toshiba, the checking of the e-mails. I don't recall exactly what they were, but it 117 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 MICHAEL J. HARRIS IN THE UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION MIKE HARRIS and JEFF DUNSTAN, ) individually and on behalf of a class ) of similarly situated individuals, ) Plaintiffs, ) vs. ) No. 1:11-cv-5807 COMSCORE INC., a Delaware corporation ) Defendant. ) I hereby certify that I have read the foregoing transcript of my deposition given at the time and place aforesaid, consisting of pages 1 to 116, inclusive, and I do again subscribe and make oath that the same is a true, correct, and complete transcript of my deposition so given as aforesaid and includes changes, if any, so made by me. ________________________________ MICHAEL J. HARRIS SUBSCRIBED AND SWORN TO before me this _____ day of ______________, A.D. _________. 24 25 _____________________________ Notary Public 30 (Pages 114 to 117) DAVID FELDMAN WORLDWIDE, INC. 450 Seventh Avenue - Ste 500, New York, NY 10123 (212)705-8585

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