Janson et al v. LegalZoom.com, Inc.

Filing 180

SUGGESTIONS in opposition re 160 MOTION in limine To Exclude the Testimony of Any Class Members Who Have Opted Out of the Class filed by James T. Wicks on behalf of Defendant LegalZoom.com, Inc.. Reply suggestions due by 8/26/2011 unless otherwise directed by the court (Attachments: # 1 Exhibit 1, # 2 Exhibit 2, # 3 Exhibit 3, # 4 Exhibit 4)(Related document(s) 160 ) (Wicks, James)

IN THE UNITED STATES DISTRICT COURT
WESTERN DISTRICT OF MISSOURI
CENTRAL DIVISION
TODD JANSON, GERALD T. ARDREY, CHAD M.
FERRELL, and C & J REMODELING LLC, on behalf of
themselves and on behalf of all others similarly situated,
Plaintiffs,
Case No. 2:10-cv-04018-NKL
v.
LEGALZOOM.COM, INC.,
Defendant.
DECLARATION OF JEFF PUPILLO
I, Jeff Pupillo, declare and state as follows:
1.

I am over 21 years of age. If called upon to do so, I am competent to and would

testify to the matters set forth herein, of which I have personal knowledge.
2.

I am currently the owner of several companies I have started myself.

3.

In January, May and June of 2005 and again in June of 2006, I went to the

LegalZoom.com website to prepare business formation documents related to various Limited
Liability Companies that I have founded.
4.

I chose to use LegalZoom.com specifically because I considered the LLC

formation documents to be simple legal documents and I wanted to prepare the documents
myself. I did not want to use an attorney or pay an attorneys’ fees.
5.

My expectation was that I would fill in the blanks by answering the questionnaire

on the website and that my completed business formation papers would be mailed to me, with
my information printed directly into the blanks precisely as I typed the information into the
website.
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EXHIBIT 2

6.

In fact, that is exactly what happened. The website prompted me with questions,

such as the name of my business. I typed answers in as each question appeared. In each case,
after I completed the online questionnaire, a printed version of my business formation documents
arrived in the mail. The blanks were filled with printed information that precisely matched what
I typed into the blanks on the website. There were no changes in the printed version of my
business formation documents as compared to what I typed into the blanks on the website.
7.

At no time did I expect LegalZoom would prepare my business formation

documents. I prepared my own documents by typing information into the blanks in response to
the questionnaire on the website.
8.

I did not expect an attorney to review or prepare my documents for me. I did not

anticipate receiving legal advice and I did not seek or receive any legal advice.
9.

LegalZoom printed out and mailed my documents to me — nothing more.

10.

I understood that if I did have questions about the documents I received, I could

seek legal advice from an attorney. I also understood that I could have taken the documents I
received in the mail to an attorney if I had questions about them, but I did not have any
questions. I did not require any legal advice.
11.

I recall seeing disclaimers on the website indicating that LegalZoom.com is not a

law firm and cannot offer legal advice.
12.

I did not rely on LegalZoom to properly prepare my documents. I believed I was

representing myself and that I was drafting my own documents.
13.

I had minimal email exchanges with LegalZoom customer service employees.

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