The Authors Guild et al v. Google Inc.

Filing 956

DECLARATION of Katherine Kinsella in Support re: #945 MOTION to Approve Amended Settlement Agreement / Notice of Motion for Final Approval of Amended Settlement Agreement.. Document filed by Association of American Publishers, Inc., The McGraw-Hill Companies, Inc., Pearson Education, Inc., Simon & Schuster, Inc., John Wiley & Sons, Inc.. (Attachments: #1 Exhibit, #2 Exhibit, #3 Exhibit, #4 Exhibit, #5 Exhibit, #6 Exhibit, #7 Exhibit, #8 Exhibit)(Cunard, Jeffrey)

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The Author's Guild et al v. Google Inc. Doc. 956 Att. 8 EXHIBIT 52 Dockets.Justia.com CISAC, EWC, US Author Organizations Organization Name ONDA Austrian Literary Translators' Association IG Autoren - Interessengemeinschaft �sterreichischer Autorinnen und Autoren LITERAR-MECHANA LVG Association des Ecrivains Belges de Langue Fran�aise (AEBLF) SABAM SOFAM Vereniging van Vlaamse Letterkundigen (VVL) (Union of Flemish Writers) BUBEDRA SBAT The Union of Bulgarian Writers (UBW) BBDA BUCADA BURIDA The Union of Cyprus Writers SONECA Dansk Forfatterforening (The Danish Writers' Association) UBVA - The AC Committee for the Protection of Intellectual Property Rights Eesti Kirjanike Liit / EKL (Estonian Writers' Union) Rith�vundafelag F�roya Boks Finlands Svenska F�rfatteref�rening (Society of Swedish Authors in Finland) IRWA - International Roma Writers Association KOPIOSTO Suomen Kirjailijaliitto Suomen Kirjailijaliitto Ry (Union of Finnish Writers) Suomen tietokirjailijat Ry (The Association of Finnish Non-Fiction Writers) Conseil permanent des �crivains SCAM Soci�t� des Gens de Lettres / SGDL Union des Ecrivains SAS Verband deutscher Schriftsteller (VS) in ver.di Verband deutschsprachiger �bersetzer literarischer und wissenschaftlicher Werke e.V. (Vd� (Association of German-speaking Literary Translators) COSGA Hellenic Authors' Society Soci�t� des Gens de Lettres Hell�nes Soci�t� Hell�nique des Traducteurs de Litt�rature BGDA SGA ARTISJUS J�szef Attila K�r / JAK (Literary Union of Young Writers) Magyar Ir�sz�vets�g (Hungarian Writers' Association) Sz�p�r�k T�rsas�ga Rith�fundasamband Islands (The Writers' Union of Iceland) Irish Playwrights' and Screenwriters' Guild Irish Writers' Union SIAE Sindacato Nazionale Scrittori WGJ KazAK Organization Country Algeria Austria Austria Austria Austria Belgium Belgium Belgium Belgium Benin Brazil Bulgaria Burkina Faso Central African Republic Cote D'Ivoire Cyprus Democratic Republic of the Congo Denmark Denmark Estonia Faroe Islands Finland Finland Finland Finland Finland Finland France France France France Georgia Germany Germany Ghana Greece Greece Greece Guinea Guinea-Bissau Hungary Hungary Hungary Hungary Iceland Ireland Ireland Italy Italy Japan Kazakstan CISAC, EWC, US Author Organizations AKKA-LAA Latvijas Rakstnieku Savieniba (Writers' Union of Latvia) LATGA-A Lietuvos Rasytoju Sajunca (Lithuanian Writers' Union) Letzebuerger Schreftstellerverband (LSV) OMDA COSOMA BUMDA SOGEM AsDAC BMDA NASCAM BNDA MCSN Den Norske Forfatterforening (Norwegian Authors' Union) NFF - The Norwegian Non-Fiction Writers' and Translators' Association Norsk Oversetterforening (Norwegian Association of Literary Translators) Norske Barne- og Ungdomsbok Forfattere (NBU) (Norwegian Writers for Children & Juveniles) Samisk Forfatterforening (The Sami Writers' Association / SGS) Stowarzyszenie Pisarzy Polskich / SPP (Association of Polish Writers) ZAIKS Zwiazek Literat�w Polskich / ZLP (The Polish Writers' Union) Associac�o Portugesa de Escritores Sociedade Portuguesa de Autores / SPA CopyRo E-MIL League of Hungarian Writers in Transylvania The Writers' Union of Romania (Uninuea Scr�torilov din Romania (USR)) St. Petersburg Writers' Union BSDA Spisovatel'ov Slovenska (AOSS) (Association of Writers' Organisations in Slovakia) Drustvo slovenskih pisateljev / DSP (The Slovene Writers' Association) ZAMP Association of Slovenia DALRO KOSA Asociaci�n Colegial de Escritores de Catalu�a (ACEC) Asociaci�n Colegial de Escritores de Espa�a (ACE) Asociaci�n de Escritores en Lingua Galega (AELG) Associaci� d'Escriptors en Llengua Catalana (AELC) Sveriges L�romedelsf�rfattares F�rbund / SLFF (Swedish Association for Educational Writers) The Swedish Writers' Union (Sveriges F�rfattarf�rbund / SFF) AdS - Autorinnen und Autoren der Schweiz Autrices et auteurs de Suisse Autrici ed autori della Svizzera Auturas ed auturs da la Svizra PROLITTERIS Stichting LIRA Vereniging van Schrijvers en Vertalers (VSenV) COSOTA OTPDA T�rkiye Yazarlar Sendikasi (Writers Syndicate of Turkey) UCOSO ALCS - The Authors' Licensing and Collecting Society CEATL - Conseil Europ�en des Associations de Traducteurs Litt�raires The Society of Authors The Writers' Guild of Great Britain / WGGB UACRR American Comparative Literature Association American Crime Writers League Latvia Latvia Lithuania Lithuania Luxembourg Madagascar Malawi Mali Mexico Moldova Morocco Namibia Niger Nigeria Norway Norway Norway Norway Norway Poland Poland Poland Portugal Portugal Romania Romania Romania Russia Senegal Slovakia Slovenia Slovenia South Africa South Korea Spain Spain Spain Spain Sweden Sweden Switzerland Switzerland The Netherlands The Netherlands Tunisia Tunisia Turkey Uganda UK UK UK UK Ukraine US US CISAC, EWC, US Author Organizations American Independent Writers American Medical Writers Association American Society of Journalists and Authors ARS, Artists Rights Society ASMP, American Society of Media Photographers Association of American University Presses Atlanta Writers Club Society AuthorBuzz Authors and Experts Authors Den Backstory Book Marketing Bestsellers Broad Universe Carl Brandon Society Cassell Network of Writers Cat Writers Association, Inc. Dear Author Dog Writers Association of America Fiction Writers Connection Florida Writers Association Freelance Success GAG, Graphic Artists Guild, USA Garden Writers Association Georgia Writers Association Gotham Writers Workshop Guide to Literary Agents Horror Writers Association Independent Book Publishers Association Independent Writers of Southern California International Thriller Writers Kirkus Reviews Mystery Writers of America Naitonal Association of Science Writers, Inc. National Writers Union New York Center for Independent Publishing Novelists, Inc. Outdoor Writers Association of America PEN American Center Precise Edit Publishers' Marketplace Red Room Romance Writers of America Salon.com Science Fiction and Fantasy Writers of America, Inc. Seth Godin's Blog Sisters in Crime Slate Society of Children's Book Writers and Illustrators Society of Illustrators South Carolina Writers Workshop SpecFicWorld TAA, Text and Academic Authors Association, USA The Association of Authors' Representatives, Inc. The Gaylactic Network US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US US CISAC, EWC, US Author Organizations The WATCH File Harry Ransom Humanities Research Center The University of Texas at Austin The Writing Site Verla Kay's Website for Children's Writers & Illustrators WebDelSol Webook.com Western Writers of America, Inc. Women Writing the West Writers Literary Agency Writer's Online Workshop.com Writers.com/Writers on the Net WritersCafe.org WritersNet Writing.com Writing-World.com Reader Views US US US US US US US US US US US US US US US and Canada EXHIBIT 53 info@ape2009.eu An International Conference in the Berlin-Brandenburg Academy of Sciences A c a d e m i c Publishing in Europe: "The Impact Publishing" F i n a l Programme Full Conference Sponsors < APE 2009 Special Entrance Markgrafenstra�e 38 at Gendarmenmarkt Tuesday, 20 January 2009: Plenum, Leibniz Room, Berlin-Brandenburg Academy of Sciences 08:00-10:00 10:00-12:30 Cloak Room & Leibniz Room open (Coffee, Tea & Snacks) Opening and Introduction: Prof.Dr. Michael Mabe, CEO, International Association of STM Publishers Greetings: Dr. Karl-Peter Winters, German Association of Publishers and Booksellers, Frankfurt of < AP E 2009 Federation of European Publishers (FEP) German Association of Information Theory and Practice (DGI) International Federation of Library Associations and Institutions (IFLA) International Publishers Association (IPA) Opening Keynote: Prof.Dr. Georg Winckler, President, European University Association (EUA) and Rector of the University in Vienna: Universities in the 21st Century Second Keynote: Prof.Dr. Rudi Studer, Immediate Past President, Semantic Web Science Association (SWSA), University of Karlsruhe, Karlsruhe Institute of Technology & FZI Research Center for Information Technologies: The Semantic Web: Enabling Innovative Approaches for Handling Information and Services News from The European Commission: Dr. Celina Ramjou�, Policy Officer, European Commission Research Directorate-General: Access to Scientific Information in the Digital Age: European Commission Initiatives 12:30-14:00 14:00-15:30 Buffet Lunch Session 1: Information Discovery and Access: Repositories, Infrastructures, Libraries, how Everything comes together Chair: Dr. Salvatore Mele, CERN, Open Access - Project Leader / SCOAP3 - Interim Project Manager, Geneva Dr. Ralf Schimmer, Max Planck Digital Library, Munich: The European Landscape of Licensing, beyond Content Travis Brooks, Stanford Linear Accelerator Center, Stanford: Organizing a Research Community with SPIRES: Where Repositories, Scientists and Publishers meet Dr. Carlos Morais Pires, Head of Sector - Scientific Data Infrastructures, European Commission, INFSO F3: European Commission: e-Infrastructure for Europe: from Networks and Grids to Repositories and Scientific Data 15:30-16:00 16:00-17:30 Coffee & Tea Session 2: Usage & Impact Chair: Mayur Amin, Senior Vice President, Research & Academic Relations, Elsevier, Oxford Ian Rowlands, CIBER, University College London; Electronic Journals: Modeling Journal Spend, Use and Research Outcomes Dr. Henk F. Moed, Centre for Science and Technology Studies (CWTS), Leiden University: Metrics-based Research Evaluation - what have we learnt so far? Richard Gedye, Research Director, Journals Division, Oxford University Press: Usage Factor and PIRUS - a Move towards more sophisticated, granular, and comprehensive Usage Metrics? University College London (UCL) American Geophysical Union (AGU) Atypon Systems, Inc. Brill Copernicus Publications Elsevier Frankfurt Book Fair German Association of Publishers and Booksellers IOS Press Klopotek & Partners Lightning Source MetaPress Springer Science + Business Media The International Association of Scientific, Technical and Medical Publishers (STM Swets Walter de Gruyter APE Berlin 2009 4 www.ape2009.eu APE Berlin 2009 1 www.ape2009.eu info@ape2009.eu info@ape2009.eu A c a d e m i c Publishing in Europe: ,,Quality & Publishing" F u l l Conference A c a d e m i c Publishing in Europe: ,,Quality & Publishing" F u l l Conference Tuesday, 20 January 2009 (ctd.): Plenum, Leibniz Room, Berlin-Brandenburg Academy of Sciences 11:15-12:45 Wednesday, 21 January 2009 (ctd.): Berlin-Brandenburg Academy of Sciences Dirk Lens, Member of the Executive Board, Swets, Lisse: Multiplication of Impact through Simplification Dr. Paul Evans, Senior Vice President, International Publishing Development, Elsevier Science, Amsterdam: The New Deal - Freedoms, Experiments, Sustainability Dr. Michael Jubb, Director, Research Information Network (RIN), London: Forward, but in what Direction? 11:15-12:45 Chair: Dr. Michael Kaiser, Editor in Chief, perspectivia.net Participants: Eelco Ferwerda, Coordinator of OAPEN (Open Access Publishing in European Networks), Publisher at Amsterdam University Press, Amsterdam - Dr. Frances Pinter, Publisher of Bloomsbury Academic, London - Margo Bargheer, Head of G�ttingen University Press, G�ttingen 12:45-14:00 14:00-15:30 quences Introduction: Mark Seeley, Senior Vice President and General Counsel, Elsevier, USA: How it all started: The "Big Deal" between Authors Guild, American Association of Publishers (AAP) and Google Dr. Daniel J. Clancy, Engineering Director, Google Inc., USA Jan F. Constantine, General Counsel, Authors Guild, USA 15:30-16:00 16:00-17:00 Coffee & Tea Closing Panel: Outlook Chair Dr. Herman P. Spruijt, President (as of 1 January 2009), International Publishers Association (IPA), Geneva Participants: Prof.Dr. Claudia Lux, President, International Federation of Library Associations and Institutions (IFLA) - Dr. Daniel J. Clancy, Google Inc. - Jan F. Constantine, Authors Guild - Dr. Michiel Kolman, Senior Vice President, Global Academic Relations, Elsevier, Amsterdam. Other participants to be invited Buffet Lunch Session 7: Google, Publishing & Electronic Libraries: Visions, Challenges, Opportunities, ConseSession 6: Panel: Open Books (Humboldt Room - Satellite Session) 17:30 APE 2009 Special Guest Introduction: Dr. Sven Fund, CEO, Walter de Gruyter, Berlin Jil Cousins, Director, The European Library and EDL Foundation, The Hague: Europeana 19:30 Conference Dinner at the "Refugium" (on invitation and separate registration) Wednesday, 21 January 2009: Berlin-Brandenburg Academy of Sciences 08:00-09:00 Cloak Room & Leibniz Room open (Coffee, Tea & Snacks) 09:00-10:45 Leibniz Room and Humboldt Room. Please note: Parallel Sessions 09:00-10:45 Session 3: The Impact of Technology (Leibniz Room) Chair: Eefke Smit, Director, Standards and Technology, International Association of STM Publishers Sebastjan Mislej, Jozef Stefan Institute, Ljubljana: Video Lectures Dr. Hans Pfeiffenberger, Helmholtz Association, Alfred-Wegener-Institute, Bremerhaven: Publishing Data Kevin Cohn, Director of Product Development and Client Services, Atypon Systems Inc., Santa Clara: The Serendipity of Online: Information Discovery amidst Information Overload Prof.Dr. John Gardner, President, ViewPlus Technologies, Corvallis, Oregon and Robert Kelly, Director, Jour- nal Information Systems, The American Physical Society, Ridge: The Future is near: Universally Usable Mainstream on-Line Publishing DAISY Revisited with Dr. Thomas Kalisch, German Central Library for the Blind (DZB), Leipzig 09:00-10:45 Session 4: Round Table: Partners in Preservation. Who is doing What and How in the Field of Long- Term Preservation of Digital Publications? (Humboldt Room - Satellite Session) Chair: Els van Eijck van Heslinga, European Alliance for Permanent Access of the Records of Science, Nati- onal Libray of the Netherlands, The Hague Participants: Eillen Fenton, Executive Director, Portico, Princeton - Marcel Ras, Head, e-Depot National 17:00-18:00 End of APE 2009 Library of The Netherlands, The Hague - Ute Schwens, Director, German National Library, Frankfurt - Joep Verheggen, Director (VP) Product Management Academic & Government Markets, Elsevier, Amsterdam - Wouter Schallier, Executive Director LIBER (European Association for Research Libraries), The Hague 10:45-11:15 Coffee & Tea 11:15-12:45 Leibniz Room and Humboldt Room. Please note: Parallel Sessions 11:15-12:45 Session 5: The Road Ahead (Leibniz Room) Rapporteurs: Dr. Chris Armbruster and Dr. Svenja Hagenhoff Please make a note in your calendar: APE 2010 will take place in Berlin from 19 - 20 January 2010 Chair: Dr. Einar Fredriksson, Director, IOS Press, Amsterdam Wim van der Stelt, Executive. Vice President Business Development, Springer: New Business Models: Defense or Na�vet�? APE Berlin 2009 2 www.ape2009.eu APE Berlin 2009 3 www.ape2009.eu EXHIBIT 54 International College/University Distribution List Country Columbia Columbia Columbia Columbia Columbia Columbia Columbia Columbia Columbia Columbia Columbia Columbia Egypt Egypt Egypt Egypt Egypt Egypt Egypt Egypt Egypt Egypt Egypt Egypt Egypt Egypt Egypt Egypt Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia College/University Colegio Gran Breta�a Pontifica Universidad Javeriana Universidad Antonio Nari�o Universidad de Antioquia Universidad de La Salle - Santaf� de Bogot� Universidad de Los Andes Universidad del Norte Universidad del Valle Universidad Distrital Francisco Jos� de Caldas Universidad EAFIT Universidad Nacional de Colombia Universidad Pontificia Bolivariana American University in Cairo Assiut University Benha University Fayoum University Future University Higher Institutes of King Mariout International Academy for Media Science Kafer el Shiekh MISR University for Sience and Technology Modern Sciences & Arts University Nahda University Sinai University South Valley University Tanta University Universit� Fran�aise d'�gypte Universit� Senghor Brawijaya University Institut Teknologi Bandung Institut Teknologi Sepuluh Nopember Islamic University of Sultan Agung Lembaba Pendidikan Perkebunan Maranatha Christian University Petra Christian University Program Pascasarjana Universitas Indonesia Page 1 of 7 International College/University Distribution List Country Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Indonesia Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines College/University Sekolah Tinggi Teknologi Telkom Bandung Surabaya University Trisakti University Universitas Airlangga Universitas Bina Nusantara Universitas Duta Wacana Universitas Islam Indonesia Universitas Jayabaya Universitas Jember Universitas Muhammadiyah Malang Universitas Muhammadiyah Surakarta Universitas Padjadjaran Universitas Pakuan Bogor Universitas Sumatera Utara University of Indonesia University of Tanjungpura UNJANI UNPAR Untag Surabaya University Adamson University Feature Agricultural Training Institute Feature Aquinas University Arellano University Asia Pacific College Asian Institute of Management Ateneo de Davao University Ateneo de Manila University Ateneo de Zamboanga University Cebu Doctors' College Center for Industrial Technology and Enterprise Central Philippine University Computer Arts and Technological College Crescent Technologies Institute Davao Doctors College East Asia Institute of Computer Technology Far Eastern University Page 2 of 7 International College/University Distribution List Country Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines Phillipines College/University Holy Angel University Iligan Institute of Technology International Systems College Manila Central University Manuel L. Quezon University Mapua Institute of Technology Northwestern University of the Philippines Notre Dame of Marbel University Philippine Christian University Philippine Women's University Polytechnic University of the Philippines Saint Louis University Saint Mary's College of Meycauayan Saint Mary's University Saint Paul University Saint Scholastica's College Silliman University Tarlac State University Technological University of the Philippines The Lorma Schools University of Asia and the Pacific University of Baguio University of Mindanao University of Nueva Caceres University of Pangasinan University of Regina Carmeli University of Saint La Salle University of San Agustin University of San Carlos University of San Jose Recoletos University of Santo Tomas University of the Philippines Open University University of the Philippines, Diliman University of the Philippines, Los Ba�os Virgen Milagrosa University Foundation Western Institute of Technology Page 3 of 7 International College/University Distribution List Country Phillipines Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia Saudi Arabia South Korea South Korea South Korea South Korea South Korea South Korea South Korea South Korea South Korea South Korea South Korea South Korea South Korea South Korea South Korea South Korea College/University Western Mindanao State University Al Yamamah College Alfaisal University College of Business Admnistration Effat College Imam Mohamed Ibn Saud Islamic University Institute of Public Administration Islamic University of Medinah King Abdullah University of Science and Technology King Fahad University of Petroleum and Minerals King Fahd Security College King Faisal University King Khalid University King Saud University Naif Arab University for Security Sciences Prince Sultan University Taibah University Umm Al-Qura University University of Ha'il Yanbu Industrial College Changwon National University Cheju National University Chongju University Chonnam National University Chosun University Chung Ang University Dong-A University Ewha Woman's University Hallym University Hanyang University Konyang University Kookmin University Korea Advanced Institute of Science and Technology (KAIST) Korea Maritime University Kyung Hee University Pusan National University Page 4 of 7 International College/University Distribution List Country South Korea South Korea South Korea South Korea South Korea Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan College/University Sejong University Seoul National University Soong Sil University Sunchon National University Yonsei University Aletheia University Chang Gung University Chang Jung Christian University Chao Yang University of Science and Technology Chia Nana College of Pharmacy and Science Chinese Culture University Chung Hua University Feng Chia University Fu Jen Catholic University Huafan University I-Shou University Kun Shan University LungHwa University of Science and Technology Ming Chuan University National Central University National Changhua University of Education National Cheng Kung University National Chengchi University National Chiayi University National Chung Cheng University National Dong Hwa University National Ilan University National Kaohsiung First University of Science and Technology National Kaohsiung Normal University National Kaohsiung University of Applied Sciences National Pingtung University of Education National Pingtung University of Science and Technology National Taipei University of Education National Taipei University of Technology National Taitung University National Taiwan College of Physical Education Page 5 of 7 International College/University Distribution List Country Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Taiwan Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey College/University National Taiwan Ocean University National Taiwan University National Taiwan University of Science and Technology National Tsing Hua University National University of Kaohsiung Shih Chien University Shih Hsin University Shu-Te University St. John's University Taipei Medical University Taipei Municipal University of Education Tamkang University TaTung University Tzu Chi College of Medicine and Humanities Yuan Ze University Afyon Kocatepe �niversitesi Akdeniz �niversitesi Anadolu �niversitesi Ankara �niversitesi Atat�rk �niversitesi Balikesir �niversitesi Baskent Universitesi Beykent �niversitesi Bilkent �niversitesi Bogazi�i �niversitesi Cag �niversitesi Canakkale Onsekiz Mart �niversitesi Cankaya �niversitesi Celal Bayar �niversitesi Cumhuriyet �niversitesi Dogus �niversitesi Dumlupinar �niversitesi Ege �niversitesi Erciyes �niversitesi Fatih Universitesi Gazi �niversitesi Page 6 of 7 International College/University Distribution List Country Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey Turkey College/University Gaziantep �niversitesi Gaziosmanpasa �niversitesi Gebze Y�ksek Teknoloji Enstit�s� Hali� �niversitesi Harran �niversitesi In�n� �niversitesi Isik �niversitesi Istanbul Bilgi �niversitesi Istanbul Teknik �niversitesi Istanbul Ticaret Universitesi Istanbul �niversitesi Izmir Ekonomi Universitesi Izmir Y�ksek Teknoloji Enstit�s� Kafkas �niversitesi Karadeniz Teknik �niversitesi Mimar Sinan G�zel Sanatlar �niversitesi Mugla �niversitesi Okan �niversitesi Ondokuz Mayis �niversitesi Orta Dogu Teknik Universitesi Kuzey Kibris Kampusu Sabanci �niversitesi Sakarya �niversitesi S�leyman Demirel �niversitesi TOBB Ekonomi ve Teknoloji �niversitesi Trakya �niversitesi Ufuk Universitesi Uludag �niversitesi Yasar Universitesi Yildiz Teknik �niversitesi Y�z�nc� Yil �niversitesi Zonguldak Karaelmas �niversitesi Page 7 of 7 EXHIBIT 55 Feb 4th 2010 Quality Control Contact Details Mark Cavanagh US Sales Manager - East +1(773) 663 4176 mcavanagh@appliedlanguage.com 1 High quality language solutions delivered on time........with a smile! Quality of Service Applied Language Solutions are dedicated to providing the highest-quality translation services possible and this is reflected in the quality management certification that we have attained and the quality assurance processes that we have in place. The very nature of the language services industry means it is essential that quality is high and to ensure that our quality standards never drop Applied Language Solutions measure a variety of Key Performance Indicators and are currently exceeding all targets. The Head of Applied Language Solutions Quality Division, Holly Roberts, plays a lead role in constantly raising the quality levels of the language services that Applied Language Solutions provide. In her role as Quality Manger Holly is responsible for ensuring that all quality procedures are implemented, constantly monitored and improved wherever possible. These stringent procedures allow us to maintain our high standards of quality and service for our customers. Naturally a major dictating factor in the quality of the language services that Applied Language Solutions provide is the ability and skill level of the interpreters and translators that Applied Language Solutions employ and to ensure that we only employ the most suitable linguists all translators and interpreters are subjected to strict vetting procedures. Online Project Evaluation and Quality Review System Applied Language Solutions thoroughly value what our customers think about the whole "Applied Language Solutions experience" and take a great deal of time and care reviewing the feedback we receive. After every project is completed a customer satisfaction email is automatically generated and sent to our customers from our Chief Executives email account, thus ensuring that he is aware of any issues that may arise, asking them to rate the service they have received and to provide any extra comments they feel should be brought to our attention. Should we receive any feedback which shows a quality rating below 8 the Head of our Quality Division will immediately contact the customer to find out what went wrong and why before ensuring that the same issue will not arise again. The result of the feedback that Applied Language Solutions have received over the last 12 months can be seen below: Sector Industry Manager Project Account Manager Overall Experience Mark Out of Ten 9.29 9.21 9.21 2 High quality language solutions delivered on time........with a smile! Quality Management Process In order to ensure that Applied Language Solutions consistently deliver the highest quality language services possible we follow a strict quality management process which is replicated in the model below. 3 High quality language solutions delivered on time........with a smile! Quality Management Systems In our desire to provide our customers with the highest quality service possible Applied Language Solutions have been assessed and approved to the following Quality Management Systems. BS EN ISO 9001:2000 Applied Language Solutions were assessed and approved by QMS Quality Management Systems to the BS EN ISO 9001:2000 quality management systems, standards and guidelines on the 15 April 2005. The certificate number is GB 12784. BS EN ISO 14001:2004 Applied Language Solutions were assessed and approved by QMS Quality Management Systems to the BS EN ISO 14001:2004 environmental management systems, standards and guidelines on the 11 October 2006. The certificate number is GB 14118. OHSAS 18001:1999 Applied Language Solutions were assessed and approved by QMS Quality Management Systems to the OHSAS 18001:1999 occupational health and safety management systems, standards and guidelines on the 17 January 2007 The certificate number is GB 14359. BS EN 15038:2006 Applied Language Solutions are also BS EN 15038:2006 registered which is the first European standard to set out the requirements for the provision of quality services by translation providers. DIN EN 15038 We are also DIN EN 15038 registered which is a German quality mark; this is now recognised throughout Europe. 4 High quality language solutions delivered on time........with a smile! Industry Accreditations As a further indication of the high levels of quality that our customers can expect Applied Language Solutions have been assessed and awarded the following prestigious industry specific accreditations. Quality of product and delivery played an integral role in the assessment process. American Translators Association Applied Language Solutions have subscribed to the ATA code of conduct and business practice and have been granted a certificate of corporate membership. Association of Translation Companies Applied Language Solutions are a member of the ATC and as such were carefully vetted before admission into membership, adhere to a strict code of professional conduct, are subject to the rulings of a professional ethics committee and carry full professional indemnity insurance cover to safeguard the interests of the translation purchaser. Institute of Translation and Interpretation Applied Language Solutions are a member of the Institute of Translation and Interpreting. All members of the Institute of Translation and Interpreting abide by a strict code of practice and must meet all the requirements prescribed by the council. The Globalization and Localization Association (GALA) Applied Language Solutions are members of The Globalization and Localization Association. The association allows members a common forum to discuss issues, create innovative solutions, promote the industry, and present a joint - and more powerful - voice within the industry and to the outside community. The Indian Translators Association (ITAINDIA) Applied Language Solutions are members of The Indian Translators Association and in doing so abide by their ethical standards and codes of practice. We felt that it was an important association to be a part of when we opened our office in Chennai. Microsoft Certified Partner We are a Microsoft Certified Partner recognising technological excellence and impact on customers through Microsoft products and service. 5 High quality language solutions delivered on time........with a smile! Support of the UN Global Compact Applied Language Solutions support the ten principles of the United Nations Global Compact in respect to human rights, labour rights, the environment and anti-corruption. In doing so we express our intent to support and advance those principles within our sphere of influence by making the Global Compact and its principles part of our strategy, culture and day-to-day operations. This indicates that all products and services delivered are not done so to the detriment of other human beings and the environment, thus ensuring Applied Language Solutions maintain high ethical standards. Continuous Investment in Staff Applied Language Solutions invest heavily in our staff because they play an essential role in ensuring that the services we deliver are of the highest quality. Applied Language Solutions commitment to our staff has resulted in us achieving the Investors in People Award. This rewards the true commitment shown from both the company and our staff in providing a supportive working environment for all, which encourages our staff to excel in every way possible and consequently improves the services we offer. Applied Language Solutions were recently accredited with the Work-Life Balance Approach. To receive this prestigious accreditation all aspects of our company culture, strategy, and operations were studied and built upon over a 12 month period to ensure that Applied Language Solutions promoted a healthy work-life balance. Work-life balance ensures that staff have a measure of control over when, where and how they work and is achieved when an individual's right to a fulfilled life inside and outside paid work is accepted and respected as the norm, to the mutual benefit of the individual, business and society. 6 High quality language solutions delivered on time........with a smile! Reference Clients Applied Language Solutions is the professional choice for your translation; we have provided services to both the public and private sectors including many different industries from I.T and Telecommunications to Retail. Below is a sample of a few of our clients... If you should require any further information please do not hesitate to contact me on (773) 663 4176 Yours sincerely Mark Cavanagh (PhD) East Coast Sales Manager mcavanagh@appliedlanguage.com Tel: (773) 663 4176 Cell: (718) 300 660 7 High quality language solutions delivered on time........with a smile! ASTA-USA Translation Services: Certified language translators,... http://www.asta-usatranslations.com/about.php CALL toll-free 1.866.446.1860 HOME ABOUT US SERVICES CERTIFIED TRANSLATORS LANGUAGES OFFERED CORPORATE PROGRAMS CLIENT LIST NEWS Get Quote by eMail Voted America's Most Reliable Translation Services Provider ASTA-USA, Inc.: America's Most Reliable Translation Services Provider Business Translations Legal Translations Official Translations Financial Translations Medical Translations Technical Translations What You Must Know Quality Assurance Payment Options/Terms Our Founding Principles ASTA-USA's founding principles were and remain: The creation of successful, long-term relationships with our clients An unwavering commitment to document and language translation accuracy A dedication to the continued development of our worldwide document translators The perfection of our mission-critical, high priority document translation methodology ASTA-USA is distinguished not only by the depth and scope of its mission-critical language translation services, but also by unmatched capabilities in the legal, technical and scientific arena. Our professional language translators are the best in the business. They have a minimum of 10 years experience and they are accredited by the world's leading language services authorities. Consequently, we are known for unusual effectiveness in helping our clients with languages and environments that are sometimes daunting and unfamiliar. In 1992, ASTA-USA's founder, Mr. Alain J Roy, began formalizing a mission-critical document translation service, which was born out of necessity to support his Business Management Consulting Services. Over the years, a large number of Mr. Roy's global enterprise clients began recognizing that his unique formula � Translation Process and Quality Assurance Review/Edits -- produced superior translation accuracy and faster conversion times, all at competitive pricing. Based in Hartville, Wyoming, ASTA-USA has Lead Project Managers located across the U.S. and certified language translators throughout the United States, Latin America, Europe, the Middle East, Africa and Asia. Our clients are public and privately held corporations, international law firms and financial institutions, as well as government and state-owned entities, involved in sophisticated research, corporate and financial transactions and complex dispute resolution proceedings. Get Quote by Phone Contact by eMail Contact by Mail "You are always on top of everything. The translation is perfect and the service is first class!" - Ron Bar CITIGROUP Thanks again for a terrific job... You are the best! - Anne Catherine Savage UBS Investment Bank "Now we understand how critical quality translation is... You make us look good and bring clarification to our LEP struggles. - Nancy Rivera AETNA Thanks for your professional work, prompt service, and great rates! - B. Monty Maughan FAA - Aviation Systems Standards Our Mission We aim to provide superior language translation services to our clients in a courteous, ethical, and timely manner. We can deliver the premium skill levels at a reasonable cost. We take a personal interest in our clients and give them the service, value and attention we seek in our own relationships. Whether our translation work involves a multi-national corporation's financial documentation, a law firm's foreign litigation, the launch of a worldwide marketing campaign for a pharmaceutical giant, or an individual's medical report, we are prepared to provide comprehensive translation services for our client's business, professional and personal needs. We feel that there is an implied imperative to convert critical documents in foreign languages into an exact English version (or vice-versa) to assist our clients in their efforts to mitigate risk and ultimately protect their fundamental concerns. Accomplishing our mission will continue our tradition of enduring and rewarding relationships with our clients and among all the people who are part of the ASTA-USA family. How can you be so fast and yet always perfectly accurate? You have a very solid team of legal translators and you always make me look good! - Tim Pompa Legal Assistant, Intellectual Property What more can I say... This is excellent. As always, you guys deliver to perfection! - Karen Rudenstein Marketing Communications SAN DIEGO - NEW YORK - CHICAGO - PHOENIX - PHILADELPHIA - DALLAS - DETROIT - SAN FRANCISCO - SEATTLE - WASHIGNTON DC (c) 2000-2007 ASTA-USA Translation Services, Inc. All rights reserved - Privacy Statement - Links - Sitemap 1 of 1 2/4/10 11:45 AM ASTA-USA Translation Services: Certified translation professio... http://www.asta-usatranslations.com/translators.php CALL toll-free 1.866.446.1860 HOME ABOUT US SERVICES CERTIFIED TRANSLATORS LANGUAGES OFFERED CORPORATE PROGRAMS CLIENT LIST NEWS Get Quote by eMail Voted America's Most Reliable Translation Services Provider Certified Translation Professionals Only Business Translations Legal Translations Official Translations Financial Translations Medical Translations Technical Translations What You Must Know Quality Assurance Payment Options/Terms Get Quote by Phone Contact by eMail Contact by Mail We seek out, recruit, and retain the best! Our principal team is comprised of 416 certified/accredited translators located in the United States and various regions of the world. In addition, we have complete access to a global network of more than 12,700 certified freelance professionals. We are a people-intensive business that can only be as good as the professionals who do the work. It is work that cannot be done by machines or any technology currently available � at least not for the exacting and precise standards of financial, legal, medical, technical, and scientific documentation. ASTA-USA has the resources and capabilities to form special project teams for complex or large assignments to guarantee effectiveness and consistency. In actuality this means that a team of professional linguists is reserved exclusively for your particular project. Our Translators are accredited by the world's leading organizations such as: The United Nations The Institute of Linguists American Translators Association (ATA) La Soci�t� Fran�aise des Traducteurs (SFT) Institute of Translation and Interpreting (ITI) US National Association of Judiciary Interpreters and Translators ASTA Translator highlights (averages): 2.3 Languages (in addition to native) 1.8 Certifications/Accreditation 12.4 years in the field 92.7% with advanced or college equivalent degrees Not only are our translators skilled in the complexity of finance, legal, medical, technical, and scientific documentation, they also have industry-specific knowledge. Moreover, because of their advanced education, they are also quick to pick up the subtleties of a client's business or specific industry. Thanks for your professional work, prompt service, and great rates! - B. Monty Maughan FAA - Aviation Systems Standards "Now we understand how critical quality translation is... You make us look good and bring clarification to our LEP struggles. - Nancy Rivera AETNA "You are always on top of everything. The translation is perfect and the service is first class!" - Ron Bar CITIGROUP Thanks again for a terrific job... You are the best! - Anne Catherine Savage UBS Investment Bank How can you be so fast and yet always perfectly accurate? You have a very solid team of legal translators and you always make me look good! - Tim Pompa Legal Assistant, Intellectual Property What more can I say... This is excellent. As always, you guys deliver to perfection! - Karen Rudenstein Marketing Communications SAN DIEGO - NEW YORK - CHICAGO - PHOENIX - PHILADELPHIA - DALLAS - DETROIT - SAN FRANCISCO - SEATTLE - WASHIGNTON DC (c) 2000-2007 ASTA-USA Translation Services, Inc. All rights reserved - Privacy Statement - Links - Sitemap 1 of 1 2/4/10 11:44 AM ASTA-USA Translation Services: Translation of legal document... http://www.asta-usatranslations.com/legal.php CALL toll-free 1.866.446.1860 HOME ABOUT US SERVICES CERTIFIED TRANSLATORS LANGUAGES OFFERED CORPORATE PROGRAMS CLIENT LIST NEWS Get Quote by eMail Voted America's Most Reliable Translation Services Provider Translation of Legal Documents Business Translations Legal Translations Official Translations Financial Translations Medical Translations Technical Translations What You Must Know Quality Assurance Payment Options/Terms When correct and accurate translation of legal and official documentation has crucial implications, America's top law firms and corporate legal representatives turn to the experts at ASTA-USA. ASTA-USA provides high priority translation services for all legal aspect. Whether you need a translation for a critical business contract, complex litigation materials, evidence documents, a financial statement, deposition records, technical patent confirmation, application letter, birth certificate, or any other essential document, ASTA-USA can complete the translation from and into any languages for you quickly and accurately. Our expert translators' experience extends beyond the scope of general legal terminology. They are also well versed in the intricacies and statutory requirements of foreign legal and cultural systems. Get Quote by Phone Contact by eMail Contact by Mail "You are always on top of everything. The translation is perfect and the service is first class!" - Ron Bar CITIGROUP Legal Translation is Not a Simple Task Be sure to select your translation vendor carefully. Only professional translators specializing in legal translation � preferably those with formal judicial and legal education and experience -- should translate legal documents and intellectual writings. The mistranslation of a simple passage in a contract, for example, could lead to disastrous consequences, lawsuits, and devastating financial ramifications. When translating a text within the field of law, the translation team should keep the following in mind. The legal system of the source text is structured in a way that suits that culture and this is reflected in the legal language; similarly, the target text is to be read by someone who is familiar with another legal system and its language. Most forms of legal writing, and contracts in particular, seek to establish clearly defined rights and duties for certain individuals and organizations. It is essential to ensure precise correspondence of these rights and duties in the source text and in the translation. Apart from terminological or lexical gaps, the translator, or translation team under our processes, may focus on the following aspects. Textual conventions in the source language are often culture-dependent and may not correspond to conventions in the target culture. Linguistic structures that are often found in the source language have no direct equivalent structures in the target language. The translator therefore has to find target language structures with the same functions as those in the source language. That is why ASTA-USA only recruits the best and most experienced legal translators. No other translation company in the United States can boast the following translation personnel statistics and qualifications. ASTA Translator highlights (averages): 2.3 Languages (in addition to native) 1.8 Certifications/Accreditation 12.4 years in the field 92.7% with advanced or college equivalent degrees Our Translators are accredited by the world's leading organizations such as: The United Nations The Institute of Linguists American Translators Association (ATA) La Soci�t� Fran�aise des Traducteurs (SFT) Institute of Translation and Interpreting (ITI) US National Association of Judiciary Interpreters and Translators Not only are our translators skilled in the complexity of legal languages and terminology they also have industry-specific knowledge. Moreover, because of their advanced education, they are also quick to pick up the subtleties of a client's business or specific industry. Visit our mission-critical legal translation division www.LegalTranslationSolutions.com Thanks again for a terrific job... You are the best! - Anne Catherine Savage UBS Investment Bank "Now we understand how critical quality translation is... You make us look good and bring clarification to our LEP struggles. - Nancy Rivera AETNA Thanks for your professional work, prompt service, and great rates! - B. Monty Maughan FAA - Aviation Systems Standards How can you be so fast and yet always perfectly accurate? You have a very solid team of legal translators and you always make me look good! - Tim Pompa Legal Assistant, Intellectual Property What more can I say... This is excellent. As always, you guys deliver to perfection! - Karen Rudenstein Marketing Communications 1 of 2 2/4/10 11:43 AM ASTA-USA Translation Services: Translation of legal document... http://www.asta-usatranslations.com/legal.php SAN DIEGO - NEW YORK - CHICAGO - PHOENIX - PHILADELPHIA - DALLAS - DETROIT - SAN FRANCISCO - SEATTLE - WASHIGNTON DC (c) 2000-2007 ASTA-USA Translation Services, Inc. All rights reserved - Privacy Statement - Links - Sitemap 2 of 2 2/4/10 11:43 AM ASTA-USA Translation Services: Spanish translation, French tr... http://www.asta-usatranslations.com/languages.php CALL toll-free 1.866.446.1860 HOME ABOUT US SERVICES CERTIFIED TRANSLATORS LANGUAGES OFFERED CORPORATE PROGRAMS CLIENT LIST NEWS Get Quote by eMail Voted America's Most Reliable Translation Services Provider Translation Services Available in More Than 70 Languages Afghani Afrikaans Akkadian Albanian Amharic Arabic Assamese Azerbaijani Azeri Baluchi Bangla Bashkirian Basque Belarusan Bengali Bhojpuri Bobangi Boholano Bosnian Bulgarian Burmese Bushman Byelorussian Cambodian Cantonese Catalan Cebuano Chamorro Chinese Coptic Creole Croatian Czech Danish Dari Dinka Dogri Dutch English Eskimo Estonian Farsi Fijian Finnish Flemish French Frisian Gaelic Gallego Georgian German Greek Greenlandic Guarani Get Quote by Phone Contact by eMail Contact by Mail Business Translations Legal Translations Official Translations Financial Translations Medical Translations Technical Translations What You Must Know Quality Assurance Payment Options/Terms "You are always on top of everything. The translation is perfect and the service is first class!" - Ron Bar CITIGROUP Thanks again for a terrific job... You are the best! - Anne Catherine Savage UBS Investment Bank "Now we understand how critical quality translation is... You make us look good and bring clarification to our LEP struggles. - Nancy Rivera AETNA Thanks for your professional work, prompt service, and great rates! - B. Monty Maughan FAA - Aviation Systems Standards How can you be so fast and yet always perfectly accurate? You have a very solid team of legal translators and you always make me look good! - Tim Pompa Legal Assistant, Intellectual Property What more can I say... This is excellent. As always, you guys deliver to perfection! - Karen Rudenstein Marketing Communications 1 of 3 2/4/10 11:44 AM ASTA-USA Translation Services: Spanish translation, French tr... http://www.asta-usatranslations.com/languages.php Gujarati Haitian Kreyol Hausa Hawaiian Hebrew Hindi Hmong Hungarian Icelandic Ilokano Indonesian Italian Japanese Kamilaroi Kazahk Khmer Kikuyu Konkani Korean Kurdish Kyrgyz Ladino Lao Laotian Latvian Lithuanian Luganda Lummi Macedonian Maithili Malagasy Malay Malayan Mandinka Manipuri Marathi Mien Minangkabau Mizo Mongolian Moroccan Nahuatl Nepali Norwegian Oriya Oromo Papiamento Pashto Persian Polish Portuguese Punjabi Romanian Russian Sami Sanskrit Serbian Sesotho Setswana Shona Sindhi Slovak Slovene Somali Spanish Swahili Swazi Swedish 2 of 3 2/4/10 11:44 AM ASTA-USA Translation Services: Spanish translation, French tr... http://www.asta-usatranslations.com/languages.php Syriac Tagalog Tajik Tamil Tatar Telegu Thai Tibetan Tsonga Tswana Turkish Turkman Twi Ukranian Urdu Uzbek Venda Vietnamese Walpiri Welsh Wolof Xhosa Yiddish Zulu Our translation services are available in more than 70 languages Spanish translations French translations Italian translations German translations Portuguese translations Chinese translations Japanese translations English translations SAN DIEGO - NEW YORK - CHICAGO - PHOENIX - PHILADELPHIA - DALLAS - DETROIT - SAN FRANCISCO - SEATTLE - WASHIGNTON DC (c) 2000-2007 ASTA-USA Translation Services, Inc. All rights reserved - Privacy Statement - Links - Sitemap 3 of 3 2/4/10 11:44 AM ASTA-USA Translation Services: Certified translations, legal tra... http://www.asta-usatranslations.com/clients.php CALL toll-free 1.866.446.1860 HOME ABOUT US SERVICES CERTIFIED TRANSLATORS LANGUAGES OFFERED CORPORATE PROGRAMS CLIENT LIST NEWS Get Quote by eMail Voted America's Most Reliable Translation Services Provider Partial Client List Business Translations Legal Translations Official Translations Financial Translations Medical Translations Technical Translations What You Must Know Quality Assurance Payment Options/Terms by Industry | by Name Advertising AMALGAMATED Fusion Advertising Get Quote by Phone Contact by eMail Contact by Mail Aerospace Amphenol Aerospace "You are always on top of everything. The translation is perfect and the service is first class!" - Ron Bar CITIGROUP Art Associates Graphic Services Britannica Home Fashions Design and Direction Ethic, Inc. Michelson Studios Seth Kaller Thanks again for a terrific job... You are the best! - Anne Catherine Savage UBS Investment Bank Automotive LoJack Mitsubishi Toyota Motor Volvo "Now we understand how critical quality translation is... You make us look good and bring clarification to our LEP struggles. - Nancy Rivera AETNA Aviation Air Canada Vacations Boeing BRITISH AIRWAYS PLC MD Helicopters Beverage Producer American Cowboy Coffee International Coffee & Tea, LLC Millbrook Winery Pepsi-Cola Canada POM Wonderful Thanks for your professional work, prompt service, and great rates! - B. Monty Maughan FAA - Aviation Systems Standards Communications AT&T Deutsche Telekom Ericsson Metro PCS How can you be so fast and yet always perfectly accurate? You have a very solid team of legal translators and you always make me look good! - Tim Pompa Legal Assistant, Intellectual Property Construction ARUP Community Asphalt Corp. DSG Concrete Contractors Lifestyle Homes Consulting CCI Consulting Convergys DJS Associates, Inc. Edelman Advertising Ergonomic Group, Inc. Global Strategies Group Huthwaite ICF Consulting ICS Learning Group Investment Property Exchange Services PATH International Pioneer Consulting Reed Elsevier SK Consulting ThoughtSpeed Corp. Wilde Direct What more can I say... This is excellent. As always, you guys deliver to perfection! - Karen Rudenstein Marketing Communications 1 of 5 2/4/10 11:43 AM ASTA-USA Translation Services: Certified translations, legal tra... http://www.asta-usatranslations.com/clients.php Cosmetics Sephora Document Management Standard Register Xerox Corp Education Alliant University Brown University Old Bridge Township Public Schools Saint Louis University University of California, San Diego Electronics Cal Am Manufacturing Paradigm Pitney Bowes SONY Verimatrix Energy Iberdrola Renewable Energies USA, Ltd. PG&E Siemens USA Entertainment Herzog Cowen Entertainment Mechanical Bull Sales MMO Music Group Inc. MusiquePlus Inc. Tea Dragon Films Transcend Films TranscendentalMedia World Movies xtranormal Financial Africa Finance Corporation Bank of America Bank One Citi Cards Citicorp Citigroup Colonial Credit Services Darius Capital Patners Davis Accounting Group Diversified Financials First National Bank of Long Island FreedomRocks, Inc. Island Community Lending JPMorgan Chase Milestone Intl. Asset Management Mizrahi Tefahot Bank LTD Overture Financial Services Prisma Capital Partners ROYAL BANK OF CANADA SUN LIFE FINANCIAL SVCS Swenson Advisors, LLP TMP Holdings TRC Solutions UBS Investment Bank Wells Fargo Westcorp Fitness Gold's Gym World-Wide Fitness Centers Food General Mills Inc. Hostess-Frito Lay Sundance Natural Foods Government ACLU California State Government Detroit Translation Bureau Federal Aviation Administration IRS Judicial Council of California McLean County Unit District #5 2 of 5 2/4/10 11:43 AM ASTA-USA Translation Services: Certified translations, legal tra... http://www.asta-usatranslations.com/clients.php New Jersey Department of Env. Protection Trempealeau County Sheriff Dept. US Air Force US Army USDA Healthcare Body Bolster Callahan Family Chiropractic CARD Ensign Facility Services, Inc. First Aid Only GLAXOSMITHKLINE Home Care Solutions Group IntraHealth ISI Brands LifePath Hospice NCPRS Partners Healthcare Providence Hospice of Seattle Smith Nephew Hospitality Ballantyne Resort Marriott Intl. Housing Assistance Pathways to Housing Inc. Shelter House Industrial Nabors International, Inc. The Industrial Company VAC-TRON Insurance AAA Life Insurance Amerisure Insurance Co. Blue Cross HUB International ING Group SeaBright Insurance Company Sparta Holdings Legal Anti-Defamation League Baker McKenzie, LLP Blank Law & Technology P.S. BLB&G Law Blumenthal Law Brinks Hofer Gilson & Lione, LLP Christensen, Glaser, Fink, Jacobs, Dewey Ballantine LLP DLA Piper, LLP Driggers, Schultz & Herbst, P.C. Fuller Jenkins Law Gammage & Burnham, PLC Heller Ehrman, LLP International Bridge - Legal Joel A Gordon & Assoc King & Ballow Michael S. Pollok Law Firm Moffatt Thomas Morgan, Lewis & Bockius LLP Nelson Mullins Riley & Scarborough, LLP Paul, Hastings, Janofsky & Walker LLP Pinderski & Pinderski Plaintiff Support Services Ropers Majeski LLP SALANS Law Samuel Figueroa, P.C. Shapiro & Burson, LLP Sheppard Mullin Richter & Hampton LLP Sloss Law Squire, Sanders & Dempsey, LLP Tanner & Guin, LLC Thorpe Law Todd & Weld LLP Weil Gotshal & Manges, LLP 3 of 5 2/4/10 11:43 AM ASTA-USA Translation Services: Certified translations, legal tra... http://www.asta-usatranslations.com/clients.php Young Conaway Stargatt & Taylor LLP Zadrima, Djonovic & Gojcaj, LLP Manufacturing ALCOA INC Basell USA, Inc. Elan Ski Ltd. Freeport-McMoRan Copper & Gold Incorporated Kiva Gold Nitro Snowboards Procter & Gamble Inc. RICOH Source International Unilever Marketing Avot Media, Inc. Barnum Design, LLC Chameleon USA Chameleon-USA FCEdge Marketing Indusco Distribution of America, Inc. McCue Corp S. SoRelle & Associates Success Advertising Tic Toc WDFA Marketing Medical Access Medical Baxter Cryo-Cell International, Inc. Ellis Eye France Foundation FRESENIUS MEDICAL CARE AG Hawaii Medical Service Association Medical Technique, Inc. Mentor Corporation PerinGenix, Inc. Winthrop-University Hospital Oil Royal Dutch Petroleum Pharmaceuticals Alexion Berlex Labs Bristol-Myers Squibb Darwin Pharmaceutical Real Estate Access National American Assets Metro Realty NorthCourse Leisure Real Estate Solutions OHL, USA, Inc. Washington Realty Group, Inc. Research Ipsos North America Retail Adidas Salomon AG CADBURY SCHWEPPES Cobra Golf Coffee Bean Constellation Winery Cuisine Solutions Discover Infiniti Auto Group Eastern Tools & Equipment Inc. Eastman Kodak Macy's Our New Living, LLC Teleflora International Science Caliper Life Science Digene Corporation Ducon Technologies Dupont Ecolab Inc FedChem, L.L.C. 4 of 5 2/4/10 11:43 AM ASTA-USA Translation Services: Certified translations, legal tra... http://www.asta-usatranslations.com/clients.php Firmenich PolyFuel Westridge Laboratories, Inc. Shipping DHL Global Mail Federal Express UPS Technology ABB AG Accelrys Software Adept Technologies, Inc. Advanced Gelatin Technologies Alstom Black Duck Software BMC Software Captiva Software Ceradyne, Inc. Conformia Software, Inc. DENSO EMC Corporation FalconStor � General Council Google HEWLETT-PACKARD Home-N-Solutions IBM Indico Technologies Intel Corp Intermec Knott Labs LearnLive Technologies, Inc. LPGA Microsoft Omicron Technologies Oracle Peregrine Systems, Inc. Powerwave Technologies Precision Dynamics Corp. Protection One Alarm Monitoring, Inc. PS Software SAP AG SAVI Technology Sub-One Technology Warwick Mills WebTech Team Transportation Stevens Global Logistics TKX Logistics Transervice Travel Ambassadors, LLC SAN DIEGO - NEW YORK - CHICAGO - PHOENIX - PHILADELPHIA - DALLAS - DETROIT - SAN FRANCISCO - SEATTLE - WASHIGNTON DC (c) 2000-2007 ASTA-USA Translation Services, Inc. All rights reserved - Privacy Statement - Links - Sitemap 5 of 5 2/4/10 11:43 AM 1725 I Street, NW Suite 300 Washington, DC 20006 202.349.4180 tel 888.349.4180 toll free 202.349.4182 fax translate@languageinnovations.com email www.languageinnovations.com web Helping businesses communicate worldwide TM LANGUAGE INNOVATIONS, LLC - LANGUAGE SERVICES CAPABILITIES STATEMENT Established in 1997, Language Innovations is a full service translation and language-consulting firm. Services are offered in more than 60 languages. Language Innovations' primary service is written translation. The company also provides oral interpreting services, foreign language desktop publishing, transcription, website translation and video dubbing and subtitling. Certification of accuracy is provided upon request. Our translators, editors, interpreters and support personnel are experienced in serving a broad range of subjects and industries, including finance, legal, telecom, medical, general business, marketing, power & energy, pharmaceutical, nonprofits and many other technical and commercial subjects. Technical Approach to Translation: Each assignment is executed by a native speaker of the target language with experience in the specific subject of the material at hand. The vast majority of our translators and editors are accredited by the American Translators Association and hold degrees in translation/linguistics, in addition to degrees in specific fields of specialization, i.e., law, medicine, marketing, finance, international business, etc. Each translation includes editing, proofreading and final verification that all client specifications have been met. When specific formatting and/or desktop publishing is required, we incorporate the appropriate bi-lingual personnel accordingly. Additionally, when appropriate, we create a glossary of terms and definitions. Once this glossary is established, it remains a living document. It will be updated and modified over time with each subsequent project. The glossary is an invaluable tool in the translation process and provides consistency of phrasing and terminology from one project to the next. For each interpretation project one (1) Project Manager is assigned to coordinate all of the details and specifications of the assignment. Examples of items for consideration are: date(s) and location(s), mode of interpreting, number of languages, background materials for interpreters, points of contact, equipment (if necessary), advance preparation of translated materials, travel and lodging accommodations. In addition to the details noted above, having an understanding of our client's goals and concerns is a top priority of ours. Maintaining a closely-knit mode of communication with our clients is paramount to a successful business relationship between our companies. The combination of clear and open lines of communication, glossaries, qualified translators and personal service results in consistently accurate translations, timely delivery and satisfied customers. Language Innovations is a corporate member in good standing of the following professional associations: ATA (American Translators Association) NCATA (National Capitol Area Translators Association) ALC (Association of Language Companies) -Language Innovations, LLCTM is a Woman-Owned Small Business- Helping businesses communicate worldwideTM Representative Client List Akin, Gump, Strauss, Hauer & Feld, LLP American Motorcyclist Associate American Petroleum Institute Boros & Garofalo Bricklayers and Trowel Trades Int'l Bridgehouse R�ckel & Bolthausen Burns, Doane, Swecker & Mathis Constellation Energy Source Constellation Power Source Holdings Constellation Power, Inc. Courtesy Associates, Inc. Covington & Burling Crowell & Moring Deafness Research Foundation Deckelbaum Ogens & Raftery Dickstein, Shapiro, Morin & Oshinsky, LLP Drinker, Biddle & Reath, LLP The Milton S. Eisenhower Foundation Envelope Manufacturers Association Federal Emergency Management Agency (FEMA) Federal Express Corporation Fish & Richardson, P.C. Foley & Lardner Gov't of the District of Columbia, Dept. of Health Hartz Mountain Corporation Hogan & Hartson Hunton & Williams Immigration Law Group, P.C. Int'l Union of Bricklayers & Allied Craftworkers Kinsella/Novak Communications, Ltd. Landmine Survivors Network Martha's Table Management Sciences for Health (MSH) Morgan, Lewis & Bockius National Restaurant Association Nat'l. Wooden Pallet & Container Assn. Nokia Inc. O'Connor & Hannan, L.L.P. PM College Rader, Fishman & Grauer PLLC Rust Consulting Inc. Sidley & Austin St. Jude Children's Research Hospital The Center for Reproductive Law & Policy The Lietz Law Firm Threespot Media Toyota Motor North America, Inc. U.S. State Department The Urban Institute Vertex RSI Vinson & Elkins, LLP VSA Arts Headquarters Wilmer, Cutler & Pickering ZERO TO THREE - Early Head Start National Resource Center ZERO TO THREE - Public Awareness & Parent Education CONTACT A REPRESENTATIVE TODAY and receive 10% off your first assignment with us. Mention Discount Code: XMB-124 Since 1997, Language Innovations has been helping the international business community overcome the language barrier. For your business, we speak your language. Rely on Us for All of Your Language Needs Translation and Language Services Expert Translation Services Experienced Interpreters for Conferences, Depositions and Meetings. Foreign Language Desktop Publishing: Publications, Handbooks, Manuals. Foreign Language Audio Transcription: WAV, Tape, CD Abstracting and Summary translations of voluminous materials. Translation and Language services Helping businesses communicate worldwide T M 1725 I Street, NW, Suite 300 Washington, DC 20006 USA (202) 349-4180 (888) 349-4180 (202) 202-349-4182 fax www.languageinnovations.com Expert Translations Personal Attention Rush Service 45+ Languages-- Any Subject Quality Control On Time, Every Time WHAT OUR CLIENTS ARE SAYING ABOUT US You are the best partner... you make us look so good!! Thanks again for the work and being so responsive to our changing needs "A company is defined by the character of its people. We pride ourselves on the quality of each individual whom collectively constitute the solid foundation of the company. If you ask me what separates us from the competition, I'll tell you it's our people... it's that simple." Patricia L. Haydon, Founding Partner, Language Innovations, LLC Expert Translation Services � Turnkey service: simple to TRANSLATION PROCESS FIELDS OF EXPERTISE Legal& Contracts, Opinions, Statutes & Laws, Complaints Technical& Patents, Manuals, Guides, Specifications Financial& Annual reports, Proposals, Shareholders Agreements Medical& Studies, Informed Consent, Records, Policies, Regulations & Standards Media& PSA's, Scripts, Notices, Forms, Surveys, Articles Non Profit& Public outreach, Labor agreements, Donations forms, Web sites And much more... At Language Innovations, you are instantly put at ease with our specialized service and personal attention to your specific needs. complex translations, desktop publishing and printin

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