Campbell et al v. Facebook Inc.

Filing 149

RESPONSE (re 138 MOTION to Certify Class ) Opposition to Plaintiffs Motion for Class Certification (Redacted) filed byFacebook Inc.. *** ATTACHMENTS 1, 7 LOCKED AT FILER'S REQUEST. SEE DOCUMENT 162 *** (Attachments: # 1 Declaration Declaration of Christopher Chorba In Support of Defendant Facebook, Inc.s Opposition to Plaintiffs Motion for Class Certification (Redacted), # 2 Declaration Declaration of Alex Himel In Support of Defendant Facebook, Inc.s Opposition to Plaintiffs Motion for Class Certification (Redacted), # 3 Declaration Declaration of Dan Fechete In Support of Defendant Facebook, Inc.s Opposition to Plaintiffs Motion for Class Certification (Redacted), # 4 Exhibit Expert Report of Dr. Benjamin Goldberg (Redacted), # 5 Exhibit Exhibit BBB to Expert Report of Dr. Benjamin Goldberg, # 6 Exhibit Exhibit CCC to Expert Report of Dr. Benjamin Goldberg, # 7 Exhibit Expert Report of Dr. Catherine Tucker (Redacted), # 8 Exhibit Exhibit DDD to Expert Report of Dr. Catherine Tucker, # 9 Exhibit Exhibit EEE - Expert Report of Dr. Catherine Tucker, # 10 Exhibit Exhibit FFF - Expert Report of Dr. Catherine Tucker, # 11 Exhibit Exhibit GGG - Expert Report of Dr. Catherine Tucker, # 12 Exhibit Exhibit HHH - Expert Report of Dr. Catherine Tucker, # 13 Exhibit Exhibit III - Expert Report of Dr. Catherine Tucker, # 14 Exhibit Exhibit JJJ - Expert Report of Dr. Catherine Tucker)(Chorba, Christopher) (Filed on 1/15/2016) Modified on 1/22/2016 (ewn, COURT STAFF). Modified on 1/22/2016 (vlkS, COURT STAFF).

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1 2 3 4 5 6 7 8 9 10 11 12 13 GIBSON, DUNN & CRUTCHER LLP JOSHUA A. JESSEN, SBN 222831 JJessen@gibsondunn.com JEANA BISNAR MAUTE, SBN 290573 JBisnarMaute@gibsondunn.com PRIYANKA RAJAGOPALAN, SBN 278504 PRajagopalan@gibsondunn.com ASHLEY M. ROGERS, SBN 286252 ARogers@gibsondunn.com 1881 Page Mill Road Palo Alto, California 94304 Telephone: (650) 849-5300 Facsimile: (650) 849-5333 GIBSON, DUNN & CRUTCHER LLP CHRISTOPHER CHORBA, SBN 216692 CChorba@gibsondunn.com 333 South Grand Avenue Los Angeles, California 90071 Telephone: (213) 229-7000 Facsimile: (213) 229-7520 Attorneys for Defendant FACEBOOK, INC. 14 UNITED STATES DISTRICT COURT 15 NORTHERN DISTRICT OF CALIFORNIA 16 OAKLAND DIVISON 17 18 19 20 21 22 MATTHEW CAMPBELL and MICHAEL HURLEY, Plaintiffs, v. FACEBOOK, INC., Case No. C 13-05996 PJH (MEJ) PUTATIVE CLASS ACTION DECLARATION OF ALEX HIMEL IN SUPPORT OF DEFENDANT FACEBOOK, INC.’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Defendant. 23 24 REDACTED VERSION OF DOCUMENT(S) SOUGHT TO BE SEALED 25 26 27 28 Gibson, Dunn & Crutcher LLP DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) Table of Contents 1 2 I. 3 II. ............................................................................................................................ 3 A. 5 Overview ....................................................................................................................... 3 B. 4 6 Identifying Proposed Class Members ....................................................................................... 1 and Messages ............................................... 4 C. III. Variability in Connection with .............................................................. 6 ................................................................................................... 8 7 A. Overview ....................................................................................................................... 8 8 B. Variability in Connection with 9 IV. Plugin Count ........................................................................................................................... 10 A. Plugin Count and Messages ........................................................................................ 11 C. 11 Overview ..................................................................................................................... 10 B. 10 12 ..................................... 9 Variability in Connection with Plugin Count ............................................................. 12 V. 13 ........................................................................................................................... 13 A. Overview ..................................................................................................................... 13 14 B. and Messages........................................................................................ 14 15 C. 16 VI. ............................................................. 14 ...................................................................................................................................... 15 A. 18 Overview ..................................................................................................................... 15 B. 17 19 Variability in Connection with for Messages ..................................................................... 16 C. VII. 20 Variability in Connection with ........................................................................ 16 Insights and Related APIs ....................................................................................................... 17 A. Overview ..................................................................................................................... 17 21 B. Insights and Related APIs and Messages .................................................................... 18 22 C. Variability in Connection with Insights and Related APIs ......................................... 18 23 24 25 26 VIII. and Graph API................................................................................................... 19 A. Overview ..................................................................................................................... 19 B. and Graph API and Messages ............................................................... 20 C. Variability in Connection with & Graph API ....................................... 21 27 28 Gibson, Dunn & Crutcher LLP i DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 I, Alex Himel, declare as follows: 1. 2 I have been employed as a software engineer at Facebook since April 2009, and my 3 current title is Engineering Director. I am over the age of 18. From 2009-2014, I worked on 4 Facebook’s Developer Platform, and my work encompassed Facebook’s Social Plugins and Insights 5 features. I have personal knowledge of the matters stated herein and, if called as a witness, could and 6 would testify competently thereto. 2. 7 8 I provide this Declaration in support of Facebook’s Opposition to Plaintiffs’ Motion for Class Certification, and to explain certain facts regarding 9 Insights (including the user interface (“UI”), application program interface (“API”), and 10 11 dashboard, also referred to below as “Insights and Related APIs”), and other public APIs including and Graph API. This Declaration also describes certain Facebook services related to 12 13 these functions, particularly as they relate to uniform resource locators (“URLs”) in messages sent 14 and received through the Facebook platform. 3. 15 16 I also understand that, on November 13, 2015, Plaintiffs filed a Motion seeking to certify the following proposed class: All natural-person Facebook users located within the United States who have sent, or received from a Facebook user, private messages that included URLs in their content (and from which Facebook generated a URL attachment), from within two years before the filing of this action up through the date of the certification of the class. 17 18 19 20 I understand that Plaintiffs filed their action on December 30, 2013, and that therefore the relevant 21 period for Plaintiffs’ new purported class is December 30, 2011 to the present (the “Class Period”). 22 23 24 I. Identifying Proposed Class Members 4. To my knowledge, neither Facebook nor any other entity possesses the data that would be required to identify all persons meeting Plaintiffs’ class definition. Facebook does not 25 . For example, people who included a URL in their 26 27 28 Gibson, Dunn & Crutcher LLP message, 1 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 putative class members. 5. Additionally, as discussed below, determining whether any given person was 5 subjected to the challenged practices would require a message-by-message inquiry. To my 6 knowledge, neither Facebook nor any other entity possesses the data that would be required to 7 determine whether any given person meeting this criteria was subjected to all the challenged 8 practices. 9 6. In her report, Dr. Golbeck says that “to retrieve a list of class members, the Code 10 process should be relatively straightforward,” and that “a database query could be used to select the 11 Facebook user IDs of everyone whose actions had 12 (Golbeck Report ¶ 103.) In the next two paragraphs of her report, she provides “sample” code that 13 she contends would return a list of “Facebook user IDs of everyone 14 15 16 17 a private message.” and, in her deposition, she said that such a list would identify the class members. (Golbeck Deposition Transcript at 331:2-8.) 7. That is incorrect. This query would return a list of users that is both under- and over- inclusive of the proposed class. For example, a 18 . Therefore a 19 recipient class members. Also, Dr. Golbeck uses the 20 21 22 . Thus, this 23 24 25 26 27 28 Gibson, Dunn & Crutcher LLP . 8. In addition, Facebook’s systems in other words, . Instead, in order to accommodate her query, Facebook 2 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 5 6 . 7 9. Further, the results of this query will 8 9 10 11 . II. 12 A. Overview 13 10. All information that users share through the Facebook platform, including messages 14 and all other information, is received by Facebook and stored on Facebook servers. Facebook must 15 receive and host all information shared on the site in order to provide its social-networking service. 16 Facebook also anonymizes and aggregates certain data in order to help facilitate users’ discovery of 17 potentially relevant and interesting information on the web at large. For example, Facebook offers a 18 “Like” button social plugin, which has been integrated into websites all over the world; if a user 19 clicks on the “Like” button, Facebook displays a “story” of that action on the users’ Timeline, and 20 Facebook keeps a count of the number of times that webpage has been “Liked” and provides some of 21 that data publicly in the aggregate. 22 11. Another way that users interact with webpages is by “sharing” the URL to that 23 webpage, for example by copying and pasting the URL into a post or a message. Under certain 24 circumstances As explained in 25 26 Facebook’s Second Supplemental Responses and Objections to Plaintiffs’ Narrowed Interrogatory 27 No. 8, attached as Exhibit MM, Facebook stores 28 Gibson, Dunn & Crutcher LLP 3 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 “objects.” Generally, in computer science, “object” refers to data and software code grouped together 2 to make the process of writing and running source code efficient and effective. The concept of an 3 “object” is a basic element of what is widely referred to as “object-oriented code.” When certain 4 types of data are configured into a limited number of classes in this way, the code that actually 5 processes that data can be written more efficiently, which can improve speed and reduce errors. 6 Facebook’s “objects” group together data in order to make the operation of its software more 7 efficient. 8 12. Facebook’s 9 10 11 There is nothing unusual or nefarious about the use of “objects”—which are merely a name for a 12 certain way of storing data—in software programming. 13 B. 14 13. and Messages As explained in Facebook’s Supplemental Responses and Objections to Plaintiffs’ 15 First Set of Interrogatories (attached as Exhibit NN), during the relevant period in this case, if a user 16 typed a URL into the text field in the Facebook Messages product, 17 18 19 20 21 22 23 24 14. Or, 25 26 When Facebook 27 28 Gibson, Dunn & Crutcher LLP 4 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 5 6 17. Another way to share a URL in a Facebook message was to click on the “Share” 7 button on a third-party website, and choose (from the options presented to the user) to share the URL 8 for that page in a Facebook message. 9 10 11 possible), generally with the URL for the page on which the “Share” button was displayed. 18. 12 13 14 15 16 17 18 19 20 . 19. 21 22 . 23 C. 24 20. Variability in Connection with 25 26 27 28 Gibson, Dunn & Crutcher LLP 6 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 5 6 7 8 9 10 . 21. Additionally, 22. Taking all of this variation together, at a minimum, determining whether a user’s 11 12 13 14 15 16 inclusion of a URL in a Facebook message 17 18 19 20 21 22 23 24 25 26 27 28 Gibson, Dunn & Crutcher LLP 7 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 III. 4 A. 5 23. Overview 6 7 8 9 24. 10 11 12 13 14 15 16 17 18 25. 19 20 21 22 23 24 25 26 27 28 Gibson, Dunn & Crutcher LLP 8 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 29. Taking all of this variation together, at a minimum, determining whether 4 5 6 individualized inquiries for each message: 7 a. When was the message sent? 8 9 10 11 12 13 14 30. 15 16 17 for putative class members. IV. Plugin Count 18 A. Overview 19 31. During the proposed Class Period, Facebook offered websites “social plugins,” or 20 units of embeddable code that allow people to share information using Facebook directly from third- 21 party websites. For example, a third-party website may embed code for the Facebook “Like” button 22 plugin on its website, enabling people using Facebook to directly “Like” the website and to share that 23 action with their Facebook connections (without having to return to https://www.facebook.com or the 24 Facebook mobile app to share the content). 25 32. The “Like” button plugin also may display an anonymous and aggregate count of all 26 “Likes” for that particular website. At different times, this aggregate count next to the plugin 27 (“Plugin Count”) may have included URLs (a) shared (in the NewsFeed), (b) commented on, 28 Gibson, Dunn & Crutcher LLP 10 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 (c) liked, and (d) sent as an attachment to a message (and recorded as a share object). Or, depending 2 on how it was configured by the site owner, it may have displayed the number of “fans” for that page. 3 33. Instructions for how to embed the “Like” button and Plugin Count into a website, and 4 an explanation of the components of the Plugin Count, were disclosed publicly in Facebook’s 5 developer guidance—one of the primary locations where Facebook explains the functionality of its 6 service to the public. For a period beginning at least as early as March 7, 2011, the developer 7 guidance included a section entitled “What makes up the number shown on my Like button?” and 8 explains that the number is “the sum of: 9 • The number of likes of this URL 10 • The number of shares of this URL (this includes copy/pasting a link back to Facebook 11 • The number of likes and comments on stories on Facebook about this URL [and] 12 • The number of inbox messages containing this URL as an attachment.” 13 B. Plugin Count and Messages 14 34. From the beginning of the Class Period until December 19, 2012, 35. During that time period, 36. I understand that Plaintiffs’ expert, Dr. Jennifer Golbeck, has suggested that by 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Gibson, Dunn & Crutcher LLP 11 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 There is nothing unusual or 5 nefarious about Facebook taking note of its users’ experiences and preferences and the reaction of the 6 press. Facebook is sensitive to users’ feedback and regularly incorporates that feedback into its 7 design and engineering decisions. 8 C. Variability in Connection with Plugin Count 9 37. On December 19, 2012, 38. As noted above, if a person using Facebook 39. Similarly, if the destination website associated with the URL did not display a 10 11 12 13 14 15 16 17 18 19 20 21 Facebook Plugin Count, 22 23 24 25 40. Additionally, in some cases, even if 26 27 28 Gibson, Dunn & Crutcher LLP 12 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 among other things, Facebook’s Recommendations social plugin, which I understand is addressed in 2 the Declaration of Dan Fechete being submitted in support of Facebook’s Opposition to Certification. 3 4 5 6 7 8 9 . 10 B. 11 45. and Messages If a person sent a Facebook message, 12 13 14 15 16 17 . 18 19 C. Variability in Connection with 20 46. For people who sent a message 21 22 23 24 25 47. 26 27 28 Gibson, Dunn & Crutcher LLP 14 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 48. Additionally, if a message was sent 49. Taking all of this variation together, at a minimum, determining whether a Facebook 2 3 4 user’s inclusion of a URL in a message 5 6 a. 7 b. When was the message sent? 8 9 10 11 50. 12 13 14 for putative class members. VI. 15 A. 16 51. Overview 17 18 19 20 21 22 23 24 25 52. 26 27 28 Gibson, Dunn & Crutcher LLP 15 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 5 6 7 8 9 B. 10 53. for Messages 11 12 13 14 15 16 17 C. Variability in Connection with 18 55. Because 19 20 . 21 22 23 56. At a minimum, determining whether a Facebook user’s inclusion of a URL in a message 24 25 26 27 28 Gibson, Dunn & Crutcher LLP 16 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 5 6 7 8 9 57. 10 11 12 for putative class members. VII. Insights and Related APIs 13 A. Overview 14 58. “Insights” is the name of a Facebook user interface (UI), accessible from a Facebook 15 website, and a related Facebook application program interface (API). Facebook Insights and Related 16 API provide the owners of particular websites (also known as URL “domain owners”) with data 17 about interaction with and traffic to their websites. In order to access this information, a domain 18 owner must provide authentication demonstrating that he or she does indeed own that particular 19 website (URL domain) or webpage (URL). After authentication, the domain owner can use the 20 Insights dashboard or APIs to obtain statistics and demographics about the domains/URLs they own. 21 Specifically, Insights provides information about how effectively Facebook is generating traffic to 22 their site and demographic information about the users who make up that traffic. It also included 23 aggregate, anonymous statistics and aggregate, anonymous demographic information about the 24 people who share links to that domain owners’ sites across the Facebook platform. 25 59. In 2011, Facebook created a new specialized Insights architecture designed to reflect 26 data about activity as quickly as possible after that activity occurred (“Real Time Analytics”). The 27 data store of activity to support the new Insights feature is completely separate from the other stores 28 Gibson, Dunn & Crutcher LLP 17 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 discussed above; the Insights system 2 3 B. Insights and Related APIs and Messages 4 60. When the Insights product was announced in April 2010, 61. However, on October 11, 2012, 16 C. Variability in Connection with Insights and Related APIs 17 62. As stated above, 63. Further, 5 6 7 8 9 10 11 12 13 14 15 18 19 20 21 22 23 24 25 26 27 28 Gibson, Dunn & Crutcher LLP 18 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 5 6 7 8 9 10 64. At a minimum, determining whether a person’s inclusion of a URL in a message was 11 12 13 a. When was the message sent? 14 15 16 17 18 19 65. 20 21 for putative class members. 22 VIII. Graph API 23 A. Overview 24 66. The original 25 I introduced in my June 1 Declaration (attached hereto as Exhibit OO) was renamed to be called the . Facebook 26 27 28 Gibson, Dunn & Crutcher LLP 19 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 5 6 67. Graph API is an API that allows third-party apps to read and write to Facebook’s 7 “social graph”—a general name for a store of data about users and their activity that Facebook has 8 made available to developers in certain ways to facilitate the creation of products and features that 9 interact with the Facebook platform in both directions. Developers and their users can learn about 10 other users’ engagement with different information and contribute their own data to that effort, and 11 build products that incorporate that information in useful ways. Developers can use the Graph API 12 to, for instance, query data, post stories, upload photos, and perform other similar activities. 13 68. During the proposed Class Period, the Graph APIs 14 15 Graph API only 16 17 18 B. 19 69. Graph API and Messages For a limited period of time between August 2010 and October 2012 20 21 22 23 24 25 26 27 28 Gibson, Dunn & Crutcher LLP the Graph API. 20 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 Accordingly, as stated above and in my Declaration dated June 1, 2015, until August 2010, 2 3 4 Graph API query. 74. Similarly, after October 16, 2012, 5 6 Graph API query. 75. Accordingly, 7 8 9 Graph API query. 10 11 12 between December 2011 and October 16, 2012 could have been subject to these practices during the Class Period. 76. Further, 13 14 15 Graph API query. 16 17 18 19 20 77. 21 Graph API for any given URL 22 23 78. At a minimum, determining whether 24 25 Graph API queries would require the following individualized inquiries for each message: 26 a. 27 b. 28 Gibson, Dunn & Crutcher LLP When was the message sent? 22 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 79. 5 6 putative class members. 7 8 9 10 I declare under penalty of perjury under the laws of the United States of America that the foregoing is true and correct and that this declaration was executed on January 14, 2016, in Menlo Park, California. 11 /s/ Alex Himel Alex Himel 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Gibson, Dunn & Crutcher LLP 23 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ) 1 2 3 4 5 6 ATTORNEY ATTESTATION I, Christopher Chorba, attest that concurrence in the filing of this Declaration of Alex Himel has been obtained from the signatory. I declare under penalty of perjury under the laws of the United States of America that the foregoing is true and correct. Executed this 15th day of January, 2016, in Los Angeles, California. Dated: January 15, 2016 /s/ Christopher Chorba Christopher Chorba 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Gibson, Dunn & Crutcher LLP 24 DECLARATION OF ALEX HIMEL IN SUPPORT OF OF DEFENDANT’S OPPOSITION TO PLAINTIFFS’ MOTION FOR CLASS CERTIFICATION Case No. C 13-05996 PJH (MEJ)

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