Express Scripts, Inc. v. Walgreen Co.

Filing 1

COMPLAINT (as redacted for confidentiality) filed by Express Scripts, Inc.; Filing fee $ 350, receipt number 0752-6354317. (Attachments: # 1 Exhibit 1 (redacted), # 2 Exhibit 2 (redacted), # 3 Exhibit 3 (redacted), # 4 Exhibit 4, # 5 Exhibit 5, # 6 Exhibit 6, # 7 Exhibit 7, # 8 Exhibit 8)(White, James)

EXHIBIT 8

[First Name] [Last Name]
[Company Name]
[Street Address]
[City], [State] [Zip]

To members of the TRICARE pharmacy program:
On behalf of everyone at Walgreens, I want to thank you for being our customer. We salute you and all you
have done for our country, and are proud to serve you and other active duty and retired military personnel
and their families.
I am writing to share news regarding Walgreens’ ability to provide you pharmacy services in 2012 —
and what you can do about it.
You may be receiving a letter shortly stating that Walgreens will not be able to fill your TRICARE
prescriptions as a network pharmacy provider after December 31, 2011, and I would like you to have the
facts. Walgreens has been working to extend our current contract with Express Scripts, the company
that manages TRICARE’s pharmacy benefits plan. Unfortunately, our efforts have been unsuccessful.
As a result, Express Scripts’ pharmacy provider network will no longer include Walgreens pharmacies
nationwide starting next year, and we will no longer be able to fill prescriptions for TRICARE members
after Dec. 31.
We think it is important you know that we have offered Express Scripts several options that would allow
Walgreens to continue serving you. First, we offered to lower our current rates with Express Scripts for
prescriptions filled at any of our stores on behalf of TRICARE beneficiaries. Our proposal would reduce
TRICARE costs over the coming years. Second, we offered to separate our contract for TRICARE from our
other Express Scripts business, and to extend our contract only for the Department of Defense. To date,
Express Scripts has rejected all of our efforts to reach an agreement. Our proposals remain on the table,
and we have urged Express Scripts to reconsider these offers so that we may continue to serve
our military communities.
Please note: There is no immediate impact on you. You can still fill your TRICARE plan prescriptions
through the end of 2011.

(Cont. on next page)

For the future, if you want to protect your right to fill your TRICARE prescriptions at Walgreens,
I urge you to take action and let your voice be heard.
Here’s how: Visit our website, www.ichoosewalgreens.com. Click the TRICARE button. And then
sign the petition to let the Department of Defense (DoD) and Express Scripts know that you want
the right to choose Walgreens as a network pharmacy provider. You’ll join tens of thousands of
TRICARE members who have already signed their names to protect their choice of Walgreens.
By signing the petition, you’ll let Express Scripts and the DoD know:
• You want the right to choose Walgreens for your prescription drug and healthcare needs
• You want to keep your personal relationship with your pharmacist
• You don’t want to go through the hassle of switching pharmacies, and
• You expect the same variety of pharmacy options you have today, including Walgreens

We want to help you keep your access to Walgreens pharmacies and avoid the hassles of a transfer, plus
continue to experience these same great Walgreens benefits:
•  personal relationship with your trusted Walgreens pharmacist, who understands you
A
and your health conditions.
•  onvenient prescription refills close to home, or at any of our nearly 8,000 locations nationwide,
C
with the most 24-hour and drive-thru locations of any retail pharmacy chain.
•  ninterrupted pharmacy care – no worries about missing a dose of your medication during a
U
prescription record transfer.
•  ervices to help you stay well, including immunizations for flu and more, from the largest network
S
of certified immunizing pharmacists in the country.
We appreciate having you as a patient and hope to remain your first choice for your prescription drug and
healthcare needs. Most of all, we value your service to our nation.

Sincerely,

Kermit R. Crawford
President — Pharmacy, Health and Wellness
Walgreens