Morrison v. AT&T Mobility, LLC
Filing
1
COMPLAINT against AT&T Mobility, LLC ( Filing fee $ 400 receipt number 0416-7981394.), filed by Tyler Morrison. (Attachments: #1 Civil Cover Sheet, #2 Summons, #3 Exhibit A, #4 Exhibit B, #5 Exhibit C, #6 Exhibit D, #7 Exhibit E, #8 Exhibit F, #9 Exhibit G, #10 Exhibit H, #11 Exhibit I)(Zajdel, Cory)
Code of Business Conduct
February 2019
A Message from the Chairman & CEO
To All AT&T Employees:
Through all the changes to our company and business, one thing has remained constant: our
unswerving commitment to our values. And that starts with our core value of Live True, which
means striving to do the right thing – with no exceptions or compromises.
That pledge has been a vital part of who we are for more than 140 years. And our Code of
Business Conduct is the how-to manual to help us achieve it.
Our Code applies to all of us. It lays out our commitment to our values, our customers, our
stakeholders and each other. It serves as the foundation of our business and guides how we
operate. And it goes beyond just words to include tools and resources that can help us make
the right decision every time.
This year, I ask that you do more. I challenge you to find ways to incorporate its principles into
everything you do.
Thank you for living our values and representing the very best of AT&T.
Randall Stephenson
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 1
Code of Business Conduct
Introduction
Our Code of Business Conduct lays out our commitment to our values and the Code itself, and
to live true by each other, our customers, our shareholders and to all who have a stake in
AT&T’s success.
While no Code of Business Conduct can provide rules that cover every situation or challenge,
ours serves as a guide for each of us. It reinforces our commitment to “just do the right thing”
and empowers us to take action and make the right decisions, even when they’re challenging.
By keeping our commitments and making the right decisions, we safeguard AT&T’s solid
reputation. It is this reputation that enables us to deliver on our mission with the integrity and
trust our customers expect.
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 2
Code of Business Conduct
Our Commitment to the Code
We live true to our values.
We respect the Code and apply it to our work every day.
As AT&T employees, we are part of a long tradition of employees who have conducted
themselves in an ethical manner that reflects positively on the Company. We focus on doing the
right thing – upholding our shared commitment to complying with laws, regulations, and internal
policies. Each employee is responsible for being familiar with the information in this Code and
for following the Code and the Company’s policies and guidelines. We understand that
violations may result in discipline, up to and including termination of employment.
We know that no one has the authority to direct any employee to violate the law, this Code, or
AT&T’s policies. This Code applies to all employees of AT&T around the world.
The Code of Business Conduct forms a strong foundation for ethical business conduct, but it is
not a substitute for good judgment and cannot address every situation we may encounter. If we
are ever unsure about what to do in a particular situation, we must ask ourselves a few critical
questions, as outlined in AT&T’s Ethical Decision-Making Model.
If the answer to any of the questions in the model is “no”, we must not proceed.
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 3
Code of Business Conduct
Unsure?
Speak with your supervisor, HR or
Ask Compliance (844-533-2248).
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 4
Code of Business Conduct
Our Commitment to the Code (continued)
We know our reporting rights and responsibilities.
We report when we observe a violation, or what reasonably appears to be a violation, of the law,
this Code, or Company policies and guidelines. We use these reporting rights responsibly,
without intending to harass others or to report trivial matters. We do not knowingly and willfully
make false, fictitious statements or representations. We can raise questions or concerns or
make a report to our supervisors, any manager, Human Resources, the Chief Compliance
Office, Asset Protection or the Legal Department.
If reporting to our supervisors or the resources above is uncomfortable, employees may make
confidential and anonymous reports of suspected or actual violations of AT&T’s Code of
Business Conduct or other Company Policies using the existing reporting resources as follows:
Reporting Resources
Entity/Location
Resource #/Website
AT&T US Employees
AT&T Hotline - 888-871-2622
AT&T Mexico
01 800 212 5575
Reporting Online via Email
Vrio
AppNexus
Invidi
AlienVault (AV)
Most of World (non-US, non-Latin
America)
AT&T – All Operating
Companies/Affiliates
AT&T – All Operating
Companies/Affiliates
EthicsPoint
North America - AT&T Hotline - 888-871-2622
Europe - 00 800 2002 0033
Australia - 00 11 800 2002 0033
Singapore - 001 800 2002 0033
Website
Reporting Online via Email
Chief Financial Officer, Human Resources, or
Supervisor
Anonymous Reporting Hotline - 609-580-1666
Compliance and Information Reporting Line –
844-560-8002
Reporting Online Via Email
Human Resources Representative
Asset Protection
AT&T Asset Protection
800-807-4205 (domestic)
908-658-0380 (non-US)
Investor Relations
AT&T Investor Relations. (Report accounting or
auditing concerns)
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 5
Code of Business Conduct
Our Commitment to the Code (continued)
We cooperate with investigations to uphold the Code.
AT&T investigates possible violations of the law, this Code, important Company policies, as well
as any other behavior that we believe is unethical and/or could harm the Company’s reputation.
We cooperate fully with the Company’s investigations to protect all the commitments we have
made in this Code.
We do not retaliate.
AT&T does not tolerate retaliation against those who report suspected violations. Retaliation
must be reported immediately so that the Company can investigate promptly and take
appropriate action.
We know where to find additional guidance.
We can find more detailed information to help foster an ethical environment through our Company
policy websites. We can also contact Ask Compliance with any questions related to the Code,
policies and ethics in general.
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 6
Code of Business Conduct
Our Commitment to Live True
We do the right thing, no compromise.
This statement applies to everything we do at AT&T. Our daily interactions should start and end
with honesty and integrity. We hold ourselves and each other to a high standard of ethical
behavior. Many groups - shareholders, customers, communities, suppliers, public authorities, our
fellow employees - can trust what we say and do. We take personal responsibility for meeting the
goals we share and keeping our commitments.
We treat each other with respect and do not permit intimidation, discrimination or
harassment in the workplace.
When the actions of some cause others to feel intimidated, offended, or to lose dignity, all of us
suffer. We must treat each other courteously and professionally. We insist on a positive work
environment and speak out if that goal is compromised by anyone.
AT&T employees are protected from unlawful discrimination on the basis of race, color, religion,
religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity,
gender expression, physical disability, cognitive disability, pregnancy, medical condition, genetic
information, marital status, citizenship status, military status, veteran status or any other
characteristic protected by federal, state, or local laws.
We support a work environment that is inclusive and diverse.
Differing viewpoints that we each bring to the workplace challenge us collectively to think more
broadly and allow us to be more creative in the products and processes we develop. We realize
that the world we serve is diverse in its social customs and cultural traditions, and we respect and
embrace those differences.
We create a safe and secure place to work.
The importance of working safely has been part of our heritage for over a century. We promote
safety to protect both our workforce and our customers. When public safety is at issue, we take
reasonable precautions to safeguard the public, as well as our employees and customers. We
keep up-to-date on laws, regulations, and practices related to the safety and health of the
workplace and our products and services.
We comply with those legal and Company requirements. In addition, we do not tolerate or permit
threats, violence, or other disruptive behavior in our work environments.
Our concern for a safe workplace extends to protecting information about us that the Company
maintains. We hold the personal information of our employees, retirees, and their beneficiaries in
strict confidence.
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 7
Code of Business Conduct
Our Commitment to Our Business and Our
Shareholders
We work lawfully and in accordance with regulations that apply to us.
We are diligent about following the laws and regulations that relate to our business. There are no
shortcuts. We do not expose the business to fines or loss of reputation by failing to follow any rules
that may apply to us. The Company’s internal policies and procedures support and clarify these
laws and regulations and facilitate our compliance. We offer and receive training as appropriate to
enhance our understanding and monitor it for effectiveness.
We are consistent in our business practices across our global markets.
Our business is growing into many parts of the world. We are eager to understand the diverse
economies, governments, political climates, and the cultural and social characteristics of the
countries we serve. This understanding will help us compete. While our goal is to conduct business
consistently across the globe and in accordance with the principles of this Code, we adjust our
practices to comply with the laws and requirements of our diverse markets. Thus, where local
country laws are more stringent or differ from the provisions of this Code, those local laws prevail
for employees working in those countries.
We protect the Company’s physical assets and intellectual property.
All AT&T’s assets, from a physical asset such as a truck or a tower to an intellectual property asset
such as a patent or trademark, are essential tools for our success. We focus on being good
stewards of the assets we use every day. We are personally responsible for the proper use of the
Company assets in our care and preventing their loss. This includes protecting ideas, research,
inventions, proprietary information, and the AT&T brand itself.
We manage the Company’s records and information appropriately.
We create, use, retain, and dispose of our business records and information in a careful manner
according to the Company’s Records and Information Management policies and schedules. We
follow the Legal Department’s instruction when records should be held for potential or pending
litigation, investigations, or in response to court orders.
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 8
Code of Business Conduct
Our Commitment to Our Business and Our
Shareholders (continued)
We use electronic communications responsibly.
Communication, in its many forms, including social media like wikis and blogs, should be
professional, appropriate, and respectful. The communications systems in place at AT&T are
primarily for business use. We may use these systems only occasionally for personal e-mail or
Internet access, but we do not allow this use to be disruptive to the needs of the business. We do
not use these systems to access or distribute obscene or offensive media.
We avoid and resolve conflicts of interest.
When acting on behalf of AT&T, we put the Company’s interests ahead of our own personal gain.
This means we do not allow our own interest or our family or other relationships to influence the
decisions we make on behalf of the Company. Conflicts of interest can undermine our business
judgment, threaten AT&T’s reputation, and expose the Company to risk. We avoid conflicts of
interest, disclose and resolve them promptly if they arise, and strive to avoid even the appearance
of such conflicts.
We do not allow our business decisions to be influenced by gifts, favors, or hospitality from others.
Accepting or offering gifts, favors, or entertainment can create a conflict, result in the appearance
of a conflict, and, in some cases, violate the law. If we have any doubts, we seek guidance before
accepting or offering any material gifts, favors, or entertainment.
We strive to do business with ethical suppliers.
We try to do business with suppliers, third parties, and business partners that enhance our level of
service and provide products and services of quality. We seek suppliers who share our
commitments to human rights (including labor rights), diversity, and ethical and sustainable
business practices.
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 9
Code of Business Conduct
Our Commitment to Our Customers
We follow ethical sales practices.
Our customers should always know we value them. We fairly represent our products and services
to them. We listen to our customers and challenge ourselves to find new ways to deliver a unique
customer experience.
We earn and preserve their trust by treating them with honesty and integrity and in a professional,
courteous manner. We deliver what we promise. We do not provide goods or services that
customers did not authorize.
Sometimes our customers are our competitors and suppliers as well. In those situations, we serve
them in the same professional manner we would extend to any customer.
We comply with regulations that apply to government customers.
Doing business with certain government entities (both domestic and global) requires adhering to
strict and sometimes unique regulations. We are well trained about these rules, and we follow
these regulations in our interaction with governments. We are committed to this enhanced level of
diligence for these governmental customers. We follow instructions to seek advice immediately
from our internal experts whenever we are in doubt about any activity. In particular, dealing with
schools, libraries, and rural health care providers imposes strict rules that require special training
prior to any activity and require constant diligence.
We guard the privacy of our customers’ communications.
We protect the privacy of our customers’ communications. Not only do our customers demand this,
but the law requires it. Consistent with this principle, although we comply with government requests
for customer communications, we do so only to the extent required by law. Maintaining the
confidentiality of communications is, and always has been, a crucial part of our business.
We protect the information about our customers that they entrust to us.
AT&T possesses sensitive, detailed information about our customers who rely on AT&T to
safeguard that information. Laws and regulations tell us how to treat such data. Any inappropriate
use of confidential customer information violates our customers’ trust and may also violate a law or
regulation. Preserving our customers’ trust by safeguarding their private data is essential to our
reputation.
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 10
Code of Business Conduct
Our Commitment to Make a Difference
We support community activities.
Everywhere we do business, we try to participate in activities to make our communities better
places to live, work, and grow. We strengthen our communities by providing good jobs, donating
our time and talents, supporting underserved populations, and promoting education programs that
create economic opportunity. Our own success can foster a better quality of life for others.
We support political involvement.
AT&T encourages us to participate in the political process. We vote, volunteer our time, contribute
to the candidates we individually support, and hold political office. Because of laws governing the
election process, we conduct personal political activities on our own time and with our own
resources. We comply with pertinent campaign laws.
We are responsible for the environment.
We are committed to operate and to provide products and services in an environmentally
responsible and sustainable manner. We keep up-to-date on laws, regulations, and practices
related to the environment that are pertinent to our business. We comply with those legal and
Company requirements. We report environmental concerns or issues through the appropriate
Company channels.
We strive to minimize our environmental impact in ways that are relevant to our business and
important to the communities we serve. By harnessing the scale of our network to deliver more
sustainable solutions, we connect people and businesses seamlessly. That increases efficiency,
supports environmental sustainability, and strengthens our connection to the world we all share.
We are committed to taking meaningful steps to become more resource-efficient and to engage
our employees and suppliers in helping us minimize our effect on the environment.
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 11
Code of Business Conduct
Our Commitment to Others
We maintain integrity in our financial reporting and business records.
For the sake of our shareholders, creditors, and others, we strive to generate reliable financial
reporting and business records. We are committed to full, fair, timely, accurate, and
understandable disclosure in the reports and documents we file or submit to the U. S. Securities
and Exchange Commission and regulators around the globe. We prepare our business records
and financial reports with integrity and honesty, whether they are externally reported or used
internally to oversee the Company’s operations. We report concerns about financial, accounting,
and auditing matters, as well as issues regarding business records, through the appropriate
Company channels, as outlined earlier in the reporting section.
We communicate honestly.
When questions arise about our business, whether from the news media or others, we provide
answers to the public that are prompt and honest. These responses come through our senior
leadership or through others who are authorized to speak to the public on AT&T’s behalf. When we
release information about the Company to the public, we do it fairly and impartially, without favoring
any individual or group.
We do not engage in insider trading.
We must keep inside information confidential. Inside information is non-public information which is
either owned by AT&T or another person or entity. It may be known by some people, but not yet
generally known by the public. Examples include information about AT&T’s financial position, future
releases, products, services or plans. It can be valuable to others, inside and outside AT&T. Use
of inside information for personal gain could result in jail time, fines, or both. If we have inside
information obtained through our positions at AT&T – the information may relate to AT&T, or to a
supplier, customer, or competitor – we may not use that information to trade in securities of the
relevant company nor may we provide the information to others. The laws extend even to inside
information we gain accidentally through our positions and apply to members of our families. We
ask for advice on this issue from our Legal Department if we are in doubt about whether we
possess inside information.
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 12
Code of Business Conduct
Our Commitment to Others (continued)
We support fair competition and comply with the antitrust laws.
AT&T succeeds in the marketplace by competing aggressively but fairly. Our products and services
stand on their own merits. We do not misrepresent the characteristics of our products and services,
and we do not deceive our customers or engage in any other unfair practices.
AT&T does not seek to eliminate or reduce competition through any illegal agreement with
competitors. For example, AT&T will not agree with a competitor on the prices that AT&T or the
competitor will charge, the customers that AT&T or the competitor will serve, or the services that
AT&T or the competitor will offer. In fact, all of these are topics that should not be discussed at all
with a competitor.
Because our dealings with competitors are subject to scrutiny, we consult with our Legal
Department before any contact with a competitor, and we do not enter into an agreement with a
competitor unless the agreement has been cleared in advance by the Legal Department.
The Legal Department is ready to help us whenever we have questions about these complex
issues. If we are in doubt about what is permitted under the antitrust laws, we seek advice from the
Legal Department.
We do not make improper payments.
We follow ethical business practices throughout the world in our dealings with public officials, other
companies, and private citizens. We do not seek to influence them, directly, indirectly, or through a
third party, through the payment of bribes or kickbacks or any other unethical payment. Such
activity erodes our integrity and, in most cases, violates the law. We strive to avoid even the
appearance of improper influence. In particular, we are extra vigilant when dealing with
government officials.
© 2019 AT&T Intellectual Property. AT&T, Globe logo, and DIRECTV are registered trademarks and service marks of
AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Page 13
Disclaimer: Justia Dockets & Filings provides public litigation records from the federal appellate and district courts. These filings and docket sheets should not be considered findings of fact or liability, nor do they necessarily reflect the view of Justia.
Why Is My Information Online?