Ray et al v. T-Mobile US, Inc.
Filing
1
COMPLAINT against T-Mobile US, Inc. ( Filing fee $ 400 receipt number 0416-7988309.), filed by Kantice Joyner, Shawnay Ray. (Attachments: #1 Civil Cover Sheet, #2 Summons, #3 Exhibit A, #4 Exhibit B, #5 Exhibit C, #6 Exhibit D, #7 Exhibit E, #8 Exhibit F, #9 Exhibit G, #10 Exhibit H, #11 Exhibit I)(Zajdel, Cory) Modified on 5/3/2019 (kw2s, Deputy Clerk).
CODE
OF BUSINESS
CONDUCT
TABLE OF CONTENTS
A Message From John................................... 3
How We Play................. 4
Ask Questions............................................... 5
Speak Up...................................................... 6
Don’t Retaliate.............................................. 6
Leaders Set the Tone.................................... 6
We Take Care of
our Customers.............. 7
Treat Customers Honestly
and Fairly...................................................... 8
Guard Customers’
Private Communications............................... 8
Protect the Confidentiality of Customer
Information................................................... 8
Honor Rules That Apply to Governmental
Customers.................................................... 8
CODE OF BUSINESS CONDUCT
We Respect Each Other
and Our Environment.... 9
We Do Business
the Right Way............. 14
Do Not Tolerate Discrimination
or Harassment............................................ 10
Protect Confidential
Employee Information................................. 10
Put Health and Safety First.......................... 10
Minimize our Impact
on the Environment..................................... 10
Uphold T-Mobile’s
Anti-Corruption Commitment ..................... 15
Deal in Good Faith...................................... 15
Compete Fairly............................................ 15
Respect Others’ Trade Secrets and
Confidential Business Information.............. 15
Engage Ethical Suppliers............................ 16
Follow Rules on Campaign
Contributions, Lobbying
and Gifts to Government Officials............... 16
We Demonstrate
Integrity 24/7.............. 11
Don’t Steal or Deceive ................................ 12
Maintain Accurate Records
and Reports................................................ 12
Avoid Conflicts of Interest........................... 12
Exchange Only Reasonable
Business Gifts and Entertainment............... 13
Don’t Buy or Sell Stock
When You Have Material
Non-Public Information .............................. 13
We Protect T-Mobile
Information
and Assets................. 17
Safeguard T-Mobile Information................. 18
Use Company Assets Responsibly.............. 18
Additional Resources.................................. 19
2
Additional Resources
A Message From John:
We’ve spent the past several years forcing change
on the wireless industry and our Un-carrier strategy
continues to deliver fantastic results.
How we do things along the way is just as important as the results we deliver. We move fast, we turn on a
dime, and we play hard - but we will never sacrifice our core values just to get ahead.
We all have a role to play. Our continued success relies on earning the trust of our customers, suppliers and
business partners, and one another each and every day. We all have an obligation to conduct business with
uncompromised ethics. Winning is important, but how we get there matters!
Our Code of Business Conduct provides clear expectations on how we “Do it the right way” at T-Mobile.
Take a few minutes, read it, internalize it and use it to help guide decisions and choices we all make on a
daily basis. Whatever your responsibilities at T-Mobile may be, you’re responsible for conducting yourself
according to these high standards.
It’s important that we continue to make honest assessments about how we’re doing things along the way.
If you feel someone’s falling short of our Code, I want you to speak up. It makes no difference who you are,
or who they are—what’s important is that we take action to get back on track. And know that we have your
back—retaliation of any kind will not be tolerated. Period.
Let’s keep working hard to disrupt the wireless industry—and let’s keep doing things the Un-carrier way—
the right way!
CODE OF BUSINESS CONDUCT
3
Additional Resources
HOW WE PLAY
WE PLAY TO WIN AND HAVE FUN.
AND WE DO IT THE RIGHT WAY.
CODE OF BUSINESS CONDUCT
4
Additional Resources
HOW WE PLAY
We’re changing the wireless industry! And we’re doing it
the RIGHT Way—by following high standards. You’ll find
those standards in this Code of Business Conduct.
The Code is a snapshot of the legal and policy
requirements we follow here at T-Mobile as part of our
commitment to ethical business practices. Keep in mind
it’s a guide, not the last word. If you need more detail,
take a look at our company policies.
All of us at T-Mobile and its subsidiaries—employees,
officers and board members—are expected to uphold
this Code.
We take this expectation seriously.
Ask Questions
Got a question? We’re here for you.
Look, the Code can’t cover everything. Life is
complicated, and sometimes throws surprises at you.
When you’re faced with a difficult decision, and the Code
isn’t helpful, do the smart thing: Stop. Think. Ask.
OK, let’s break this down:
Stop: Don’t make a snap decision. When in doubt, step
back and think about things.
No one can ask you to break the Code.
Think: Before you act, ask yourself these questions. Act
Waivers of any Code requirement for executive
officers and members of the T-Mobile Board of
Directors can be made only by the T-Mobile Board,
and will be promptly disclosed to shareholders.
only if the answer to ALL of them is “yes”:
Code violations can land you in a world of trouble.
You could face discipline, and even get fired.
Your manager or next-level manager
Human Resources business partner or Legal
Affairs partner
-Mobile Compliance & Ethics
T
Our 24/7 Integrity Line at 1-866-577-0575 or
www.T-MobileIntegrityLine.com (Anonymous
questions are OK)
Or, you can connect with “Additional Resources”
that are available to help.
Is my action legal?
Is it consistent with our Code and T-Mobile policies?
Is it the right thing to do for customers, co-workers,
shareholders, suppliers, and business partners?
Would I feel OK about my action if I read about it
on someone’s Facebook page? Or if my mom knew
about it??
Ask: Not sure if the answer to each question is “yes”? Ask
for help. And keep asking until you’re satisfied that you’ll do
something that will make Team Magenta proud.
CODE OF BUSINESS CONDUCT
5
Additional Resources
HOW WE PLAY
Speak Up
If you see something that violates the law or the Code,
say something. Follow your gut. Something doesn’t
seem quite right to you? Then it probably isn’t. Call it
out so it can be dealt with and everyone can get back to
doing things the right way.
What’s the best way to report a concern? You can always
start by talking with your manager, next-level manager or
Human Resources business partner.
If you’re not comfortable using these resources, or
don’t feel they resolved your concern, contact T-Mobile
Compliance & Ethics. This team is available to all T-Mobile
employees, customers, suppliers, shareholders, and
business partners who want to raise concerns.
T-Mobile provides several other ways to report a concern:
Our Integrity Line: This 24/7 resource is managed
by a leading third-party reporting service. You have
the option to remain anonymous.
• By phone: 1-866-577-0575
• By web: www.T-MobileIntegrityLine.com
Our Chief Compliance Officer
We hope you’ll use these resources. But keep in mind,
nothing in this Code or in any company policy or
agreement prevents you from making a good faith report
to outside governmental or regulatory authorities.
Leaders Set the Tone
No matter how you choose to report, we’ll review and
investigate your report with care. And we’ll let you know
when we’re done.
What do we mean by that? We mean that T-Mobile leaders
follow the Code every day and expect the people who
work for them to do the same. We want our leaders to
take it to the competition, but in a way that meets our high
ethical standards. And no one should ever feel they’re
being asked to bend the rules to meet a company goal.
Because we’re committed to doing things the right way,
violations of the legal or policy requirements in this Code
could result in discipline, including job termination.
Don’t Retaliate
We don’t tolerate retaliation—ever. Anyone who reports
a possible violation of the law, this Code or any company
policy in good faith is protected from retaliation. Any
employee who is found to have retaliated may be
disciplined and could lose their job.
We expect our managers to lead by example and
encourage everyone to do things the right way.
It also means that our leaders take care of problems
before they become bigger problems. If an employee
sees something that worries them, our leaders listen to
that employee and let them know that speaking up is the
right thing to do.
Finally, it means that our leaders forward reported legal
or Code violations to T-Mobile Compliance & Ethics.
And leaders demonstrate zero tolerance for retaliation.
No one gets punished for raising a good faith ethical
concern or possible legal or Code violation.
Whistleblower Protection Policy
The Chair of the Audit Committee (Board of Directors)
Questions and concerns about accounting, internal
accounting controls, or auditing issues (or other
issues) can be submitted (including anonymously) to:
T-Mobile Audit Committee Chair
c/o Chief Compliance Officer
T-Mobile US, Inc. 12920 S.E. 38th St.
Bellevue, WA 98006
CODE OF BUSINESS CONDUCT
6
Additional Resources
WE TAKE CARE OF
OUR CUSTOMERS
WE EARN THE TRUST OF OUR
CUSTOMERS BY PUTTING THEM
FIRST EVERY DAY.
CODE OF BUSINESS CONDUCT
7
Additional Resources
WE TAKE CARE OF OUR CUSTOMERS
Treat Customers Honestly
and Fairly
Why do customers love T-Mobile? Because we listen to
them, then go all out to meet their needs. That doesn’t
mean over-selling. It means giving customers honest
and complete information about our great products and
services. It means delivering what we promise. And we
never charge customers for things they haven’t authorized.
Guard Customers’
Private Communications
Customers expect us to protect their private
communications. And we do! We’ll comply with
government requests for customer communications, but
only to the extent the law requires. Be sure to refer all
government and law enforcement requests for customer
communications to the Law Enforcement Relations Group.
Protect the Confidentiality of
Customer Information
When it comes to customer information, we’re also
careful about access and disclosure: We access this
information only when we need to when doing our
job—and only to the extent our job duties allow. And
we access customer information only for the legal and
business reasons listed in our Terms & Conditions and
Privacy policies, or when we have received advance
authorization from the customer or our manager. We
share customer information only if the customer says
we can or we’re allowed to by the law, our Terms &
Conditions, or Privacy policies.
If the police, the government, or an attorney is asking
for customer information, notify the Law Enforcement
Relations Group.
T-Mobile Privacy Policy
Honor Rules That Apply to
Governmental Customers
Working with governmental customers takes particular
care. They have special bidding, pricing, disclosure,
contracting, and certification requirements for
companies with which they do business, like us. They
also have specific rules about gifts and entertainment,
political donations, and who can contact government
employees to market goods and services during active
government procurement opportunities or under an
existing government contract.
We completely get what it means to work with the
government, and go to the extra lengths that government
rules require.
MetroPCS Privacy Policy
Political Activities & Lobbying Policy
CPNI Policy
Anti-Corruption Policy
Customer Location Information Policy
Terms and Conditions
Customers entrust a lot of sensitive information to us—
credit card numbers, Social Security numbers, addresses,
all sorts of things. We hold other customer information
as well, like call detail records and location data. Here’s
the thing: We protect the confidentiality of our customers’
information. We collect, use, and store this sensitive
information only so far as is permitted by law, T-Mobile
Terms & Conditions, and company policies.
CODE OF BUSINESS CONDUCT
8
Additional Resources
WE RESPECT EACH
OTHER AND OUR
ENVIRONMENT
WE SUCCEED BY DOING
RIGHT BY EACH OTHER
AND OUR ENVIRONMENT.
CODE OF BUSINESS CONDUCT
9
Additional Resources
WE RESPECT EACH OTHER AND OUR ENVIRONMENT
Do Not Tolerate Discrimination
or Harassment
We love our diverse workforce, and our culture of
inclusion. All the great ideas and different viewpoints
our co-workers bring to work are what make T-Mobile
such a great place.
Help keep our awesome work environment awesome.
Don’t discriminate and don’t engage in unlawful
harassment (such as sexual harassment). We follow laws
against discrimination everywhere we do business.
Protect Confidential
Employee Information
Our customers expect their privacy, and so do our
co-workers. So we respect it. We don’t access or take
employee information from company systems unless
required for authorized legal or business reasons.
And only people who need to know can access or
take this information.
Put Health and Safety First
We want everyone to be safe on the job. So we work
hard to prevent accidents and injuries by reducing
workplace hazards and complying with all safety laws
and regulations.
What’s more, we follow T-Mobile’s health and safety
program, complete required training, and follow the
safe work practices that apply to our jobs. We also
look out for each other by reporting and investigating
workplace injuries and by being prepared to respond
to potential emergencies.
If you see something that could pose a hazard, correct
it. If you can’t, tell your supervisor, site safety contact, or
local facility manager immediately, so they can address
it. If you have safety questions or concerns, e-mail
Safety@T-Mobile.com, or call the Safety Hotline at
877-604-SAFE (7233).
Minimize our Impact
on the Environment
We know our customers try to go green, and we do
the same. We strive to make business decisions that
preserve the environment. And we work to minimize
waste and maximize natural resources through product
reuse and recycling, cutting energy use, sustainable
product packaging, waste reduction initiatives and ride
sharing. Every sustainable contribution helps and we’re
committed to doing our part!
And that includes following laws protecting the
environment everywhere we do business.
T-Mobile Sustainability Site
Environmental, Health and Safety Policy
Environmental Health and Safety Standard
T-Mobile Employee Safety Site
Acceptable Use Policy for Information and
Communication Resources
CODE OF BUSINESS CONDUCT
10
Additional Resources
WE DEMONSTRATE
INTEGRITY 24/7
WE’RE TRANSPARENT. WE DO
THE RIGHT THING EVEN WHEN
NOBODY IS WATCHING. OUR
BUSINESS DECISIONS ARE BASED
ON BUSINESS FACTORS. PERIOD.
CODE OF BUSINESS CONDUCT
11
Additional Resources
WE DEMONSTRATE INTEGRITY 24/7
Don’t Steal or Deceive
Avoid Conflicts of Interest
Theft and fraud hurt our reputation, our brands, and
every one of us. So we don’t embezzle, steal, or take
money, property, or services that don’t belong to us.
Lots of us have outside interests. It’s important that
those activities are legal (of course!), and that they
don’t get in the way of doing what’s best for T-Mobile
when we’re doing our jobs. If they do, that’s called a
conflict of interest.
Maintain Accurate Records
and Reports
Each of us must be sure that the records and reports
we produce are accurate and complete. Our financial
and accounting records must be correct and include
all transactions and assets. And we don’t mislead,
record things that didn’t happen, or leave out
important information. That goes for financial reports,
documents and communications as well, including
those we file with the Securities and Exchange
Commission and provide to investors.
In addition, we don’t hide cash or company assets or
use them for unauthorized purposes or to break the law.
Lastly, any report or statement filed with or given to the
government or the public must be accurate, complete,
and timely.
Anti-Corruption Policy
Travel, Expense and Corporate Card Policy
CODE OF BUSINESS CONDUCT
Conflict of interest is hard to define because it can
take many forms. Put simply, it’s when your personal
interest, relationship, or activity influences—or can be
seen by others as influencing—your ability as a T-Mobile
employee to do what’s best for the company.
Here are some examples: You have a family member
who needs a job, so you hire them to work for T-Mobile.
Conflict! Or you start dating someone you supervise.
REALLY a conflict. Let’s say you take a job working parttime in a competitor’s wireless store. Big conflict. Or you
participate in the selection of a vendor that your spouse
works for or a friend owns. Yep, conflict.
Sometimes conflicts seem innocent. After all, maybe
you’re just trying to help a friend or relative. Or you’re
confident the conflict won’t affect your work for
T-Mobile. But to make sure you’re doing the right thing
and not risking your own job, talk over the situation with
your manager.
The best way to prevent conflicts is to avoid those things
that could be seen as influencing you on the job. But is
this always reasonable or necessary? No! That’s why you
must tell your manager and Human Resources business
partner about personal interests, relationships, and
activities that could conflict with your job. They’ll review
the situation and advise you on what to do. You can also
contact T-Mobile Compliance & Ethics.
Another kind of conflict is when you use your T-Mobile
position to benefit yourself. Like scoring game
tickets from a vendor by hinting you can give them
some T-Mobile work. Or taking for yourself business
opportunities you learn about at work that T-Mobile would
be interested in pursuing. Always avoid these conflicts.
Lastly, NEVER compete with T-Mobile. But why would
you want to?
Avoiding Conflicts of Interest Policy
Note: The provisions of our certificate of
incorporation regarding the duties of non-employee
members of the board of directors takes precedence
over any provision in this section that is in conflict.
Be aware that the activities of OTHERS can create a
potential conflict of interest for YOU. Like if your brother
hires on with a T-Mobile supplier. Or your wife starts
working for a competitor. You haven’t done anything, but
now you have a potential conflict.
12
Additional Resources
WE DEMONSTRATE INTEGRITY 24/7
Exchange Only Reasonable
Business Gifts and Entertainment
It’s a normal part of doing business—you want to take a
potential business partner to dinner, or a vendor wants
to show their gratitude to you with some kind of gift.
These things are generally OK, so long as these gift and
entertainment conditions are met:
They’re legal and serve a legitimate business
purpose.
They’re not an effort to influence a business
decision or gain special treatment, and are not
likely to be seen as one.
Gifts from a single giver don’t exceed $100 in value
in a calendar year.
The gift is not cash (or a cash equivalent).
The entertainment is not frequent or routine.
They would not embarrass T-Mobile if word got out.
The gifts or entertainment you give are accurately
reflected in accounting records and expense reports.
Sometimes vendors may give us products or services
to evaluate. And sometimes T-Mobile may give phones
or accessories to another company or an organization
for business reasons. That’s generally fine, as long
everyone knows what’s going on, it’s legal, and it
aligns with T-Mobile’s business interests.
It’s fine if you attend a social function hosted by a
vendor or supplier. Just talk with your manager first
and make sure the event meets the conditions we
just mentioned.
Make sure that corporate charitable donations
to a non-profit organization follow our Charitable
Contributions Policy.
Finally, never ask our vendors, suppliers or other
business partners for gifts or entertainment.
Anti-Corruption Policy
Charitable Contributions Policy
Gifts and Business Entertainment Policy
Don’t Buy or Sell Stock
When You Have Material
Non-Public Information
As a T-Mobile employee, you probably know lots of
stuff about the company that outsiders don’t. That
may include information that isn’t yet public and could
move our stock price. When that’s the case, you cannot
buy or sell T-Mobile stock. Same thing when you’ve
become aware of information about a third party on the
job, including a T-Mobile supplier or vendor, that isn’t
yet public and could affect its stock price; don’t buy or
sell the stock. It’s also against our policy—and is likely
illegal—to give friends and relatives tips on whether to
buy or sell stock when you have material non-public
information that could affect its price.
Policy on Securities Trading
Political Activities & Lobbying Policy
Travel, Expense and Corporate Card Policy
A gift or entertainment (including meals) does not
go to a government employee or the employee of
a government-owned business, unless you have a
written OK from T-Mobile Compliance & Ethics.
CODE OF BUSINESS CONDUCT
13
Additional Resources
WE DO BUSINESS
THE RIGHT WAY
WE PLAY HARD, AND WE PLAY FAIR.
IT’S HOW WE ROLL.
CODE OF BUSINESS CONDUCT
14
Additional Resources
WE DO BUSINESS THE RIGHT WAY
Uphold T-Mobile’s
Anti-Corruption Commitment
It goes without saying that corruption is bad for business
and it’s bad for society. We follow all U.S. and foreign
laws barring corruption and bribery.
That means we don’t offer or take bribes or kickbacks
from anyone—whether a government official or private
person. In other words, never offer or take anything of
value to improperly influence a business or government
decision, or to create a return obligation or expectation
of favorable treatment.
Compete Fairly
We take care of our customers by fixing pain points.
We’ve ignited a new level of competition in wireless
and we’re changing the industry for good! And we
won’t stop. When we amp up competition customers
win, so we compete hard. That means we follow
antitrust laws, compete fairly, and don’t conspire with
our competitors to rig prices, fix bids, divvy up sales
territory, or boycott particular suppliers or customers.
Because it’s smart to avoid even the appearance of
not following antitrust laws, we won’t even TALK to our
competitors about these things.
Anti-Corruption Policy
Antitrust Guidance
Travel, Expense and Corporate Card Policy
Meetings with Competitors Guidelines
We have trade secrets; our competitors have trade
secrets. Just like we wouldn’t appreciate it if they tried
to do something sneaky to learn what our next big
move will be, we respect the fact that they too have
confidential information. So we don’t use illegal or
unethical methods to gather confidential business
information that belongs to other people or businesses.
That includes any sensitive information—business plans,
technical info, marketing strategies, and so on.
We also don’t hire people to glean the business secrets
of the company where they last worked. And if you
DID work for one of our competitors, please keep
confidential information about them to yourself.
Finally, if you somehow come across trade secrets or
other confidential business information belonging to
another person or business, don’t take advantage of it.
Immediately secure the information without using or
sharing it and tell your manager. Your manager should
contact your Legal partner or T-Mobile Compliance &
Ethics right away for guidance.
Deal in Good Faith
We achieve amazing results—the right way. We follow
all laws and regulations that apply to our business,
even those not specifically mentioned in this code.
More than that, we’re fair and honest in our business
dealings. We don’t try to gain unfair advantage over
competitors, suppliers or customers by tricking
anyone, taking advantage of confidential information,
or fudging on the facts.
CODE OF BUSINESS CONDUCT
Respect Others’ Trade
Secrets and Confidential
Business Information
Competitive Intelligence Policy
15
Additional Resources
WE DO BUSINESS THE RIGHT WAY
Engage Ethical Suppliers
We look for suppliers who remind us of ourselves—
ethical, hard-working, and customer-focused. And
we want them to share our commitment to diversity,
human rights, and business practices that are fair and
considerate of their workers and the environment.
Before selecting or retaining suppliers, we consider
their business integrity and let them know about our
ethical expectations.
In addition, we stand fully behind U.S. and international
efforts to stop slavery and human trafficking. We have
a zero-tolerance policy against trafficking and activities
related to trafficking.
Anti-Corruption Policy
Follow Rules on Campaign
Contributions, Lobbying and
Gifts to Government Officials
T-Mobile wants to inform and guide government
decisions that impact our business, customers, and
employees, so we actively participate in the political
process. We engage the right way—by following all
campaign contribution and lobbying laws and the
ethical standards that apply to dealing with public
officials and government employees.
Don’t use corporate money or other resources to
support a political candidate or cause, except as
permitted by law and specifically allowed in company
policy. If you use your own resources to make a donation
to a cause or candidate on T-Mobile’s behalf, note that
we can’t reimburse you for that.
Keep in mind that only authorized employees of
T-Mobile are allowed to lobby government officials and
employees on behalf of T-Mobile.
Don’t offer gifts, meals or anything else of value to
government officials and employees without the
approval of T-Mobile Compliance & Ethics.
Lastly, do your personal political work with your own
resources and on your own time—not T-Mobile’s.
Political Activities & Lobbying Policy
Travel, Expense and Corporate Card Policy
CODE OF BUSINESS CONDUCT
16
Additional Resources
WE PROTECT
T-MOBILE
INFORMATION
AND ASSETS
WE KEEP OUR COMPETITIVE
ADVANTAGE AND PROTECT
T-MOBILE BY USING COMPANY
RESOURCES WISELY.
CODE OF BUSINESS CONDUCT
17
Additional Resources
WE PROTECT T-MOBILE INFORMATION AND ASSETS
Safeguard T-Mobile Information
We’re in a fiercely competitive industry. Our “secret
sauce” to doing well is our ability to use our business
information and technical know-how to introduce
leading-edge products and services that our
customers love.
We keep this valuable commercial information
confidential. We don’t disclose it to anyone outside
the company unless we get advance approval from
our manager. That goes for any confidential company
information, trade secrets, inventions, details about
our network—all that stuff. Releasing confidential
information can hurt T-Mobile and lead to serious legal
trouble. Sometimes we’ll tell a vendor or partner some
of this information, but only after they sign a nondisclosure agreement. Be careful with your co-workers
too, and share certain information only if they really
need to know.
If a government or law enforcement agency or an
attorney asks for T-Mobile information, ask Legal Affairs
for advice before you respond.
Use Company
Assets Responsibly
Let’s all take care of T-Mobile. Use such things as
company funds, property, vehicles, equipment, and
office supplies first and foremost for company business.
Try not to lose or waste them. And take common sense
steps to protect them from theft.
During your daily work, use e-mail, web-browsing, social
media and other digital resources provided by T-Mobile
in a way that meets our business needs and our
Acceptable Use Policy and Social Media Policy. When
you use the company’s digital resources, remember that
we have no expectation of privacy. When necessary,
T-Mobile can monitor and use any content that’s shared
or stored on them.
Acceptable Use Policy for Information and
Communications Resources
Social Media Policy
Acceptable Use Policy for Information and
Communications Resources
Social Media Policy
CODE OF BUSINESS CONDUCT
18
Additional Resources
ADDITIONAL RESOURCES
Sometimes the Code and the supporting policies don’t have the answers to all your questions. Don’t
worry, we’ve got you covered! In almost all cases, you can start with our go-to resources.
our manager or next-level manager
Y
uman Resources business partner
H
-Mobile Compliance & Ethics
T
ntegrity Line: 1-866-577-0575 or www.T-MobileIntegrityLine.com (Remember, the Integrity Line can be anonymous)
I
If they can’t answer your question or address your concern, contact the additional resources below.
Antitrust or competition: Antitrust Compliance Officer
Company information security: T-Mobile Privacy
ustomer information security: T-Mobile Privacy
C
overnment sales or contracts: Legal Affairs partner
G
Political activities or lobbying: Government Affairs or Legal Compliance
Requests for Customer Information: Law Enforcement Relations Group
Requests for T-Mobile information: Legal Affairs
Securities trading: Securities Compliance Officer
Workplace safety: Safety@T-Mobile.com or 1-877-604-SAFE (7233)
Approved 6/15/2016
Tech. Rev 160708
CODE OF BUSINESS CONDUCT
19
Additional Resources
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