Gucci America, Inc. v. Frontline Processing Corporation et al

Filing 46

DECLARATION of Jennifer C. Halter in Support re: 45 Memorandum of Law in Support. Document filed by Gucci America, Inc.. (Attachments: # 1 Exhibit 1, # 2 Exhibit 2, # 3 Exhibit 3, # 4 Exhibit 4, # 5 Exhibit 5, # 6 Exhibit 6, # 7 Exhibit 7, # 8 Exhibit 8, # 9 Exhibit 9, # 10 Exhibit 10, # 11 Exhibit 11, # 12 Exhibit 12, # 13 Exhibit 13, # 14 Exhibit 14, # 15 Exhibit 15, # 16 Exhibit 16, # 17 Exhibit 17, # 18 Exhibit 18, # 19 Exhibit 19, # 20 Exhibit 20, # 21 Exhibit 21, # 22 Exhibit 22, # 23 Exhibit 23, # 24 Exhibit 24, # 25 Exhibit 25, # 26 Exhibit 26, # 27 Exhibit 27, # 28 Exhibit 28, # 29 Exhibit 29)(Weigel, Robert)

From: To: Cc: Subject: Date:

Nathan Counley hss(frontlineorocessina .cam; eir(frontlineorocessina.com "Baa Addiction" RE: BagAddlctlon: chargeback Tuesday, August 21, 2007 9:36:00 AM

Thanks much Hans.

Thank you,

Nathan Counley
(p)608.467.6672
National Bankcard Systems of Durango

(f) 413.431.2720 www Durango-Direct com

From: Hans Strickler [mailto:[e-mail]] Sent: Tuesday, August 21, 2007 10:28 AM To: 'Nathan Counley'; [e-mail] Cc: 'Bag Addiction' Subject: RE: BagAddiction: chargeback
TheBagAddiction.com 8788370010754 from Reserve Requesting release of My math is below...

-

$1,499.45

-Hans
$534,691.86 YTO Sales 5% reserve $26,734.59 in reserve $28,234.05

$1,499.45

'Over' amount in Reserve, released

Hans Strickler Frontline Processing
866*651*3068 (voice)

-

406*585*7576 (fax)

From: Nathan Counley [mailto:[e-mail]] Sent: Tuesday, August 21, 2007 8:31 AM To: [e-mail]; [e-mail] Cc: 'Bag Addiction' Subject: RE: BagAddiction: chargeback
Hans or Elisa, release for this Can you please confirm receipt of this email yesterday and that partial reserve transaction is in the works?
Thank you,

Narthall"Q COlmley
National Bankcard Systems of Durango

(p)608.467.6672 (f) 413.431.2720 www Durango-Direct.com

From: Nathan Counley [mailto:[e-mail]] Sent: Monday, August 20, 2007 12:06 PM To: '[e-mail]'i '[e-mail]' Cc: 'Bag Addiction' Subject: BagAddiction: chargeback
Hans, Per below, can we please do a reserve release for this chargeback so the merchant isn't out so much cash on one transaction?
Thank you,

Nathan COLlIn ley National Bankcard Systems of Durango (p)608.467.6672
(f) 413.431.2720
www.Durango-Direct com

---~-----_._,.
From: Nathan Counley [mailto:[e-mail]] Sent: Friday, August 17, 2007 10:39 AM To: '[e-mail]' Cc: 'Bag Addiction' Subject: BagAddiction: chargeback
Elisa, Per the note below, can we get a partial reserve release approved for Pat so they don't have a $3k cash-flow loss from this transaction (in addition to the products)?

Thank you,

Nathan COLllnDey
National Bankcard Systems of Durango

(p)608.467.6672

www.Durango-Direct.com
.

(f) 413.431.2720

.--------.---

From: Bag Addiction [mailto:[e-mail]] Sent: Friday, August 17, 2007 10:06 AM To: Nathan Counley Subject: chargeback
Can you help explain this to me with this reserve account I have w/frontline.

I got a chargeback for $1624, they deducted it from my bank account. I replied to chargeback and had already refunded most of the funds back to the customer due to return. Balance left of $376 on the cardholders account. Apparently I lost the chargeback even though the customer did not return all goods to me, that was the
balance. So when I responded to the chargeback they accepted it and probably put it back in my reserve, I don't know. But now I again, lost the 2nd round of the chargeback with a balance of $376

So here is what has happened. They withdrew $1624 from my account. Over mulitple transactions I had already refunded customer a total of $1248 so that obviously was taken out of my bank account. And now I've lost the final chargeback of $376 and today they took that out of my bank account.
original So I basically have now had $3340 withdrawn from my bank account for a total actual amount give to me for $1624??

This makes NO sense at all?

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