Eolas Technologies Incorporated v. Adobe Systems Incorporated et al

Filing 214

MOTION to Change Venue to the U.S. District Court for the Northern District of California Pursuant to 28 U.S.C. 1404(a) by Apple Inc.. (Attachments: # 1 Affidavit Teague I. Donahey, # 2 Exhibit 1, # 3 Exhibit 2, # 4 Exhibit 3, # 5 Exhibit 4, # 6 Exhibit 5, # 7 Exhibit 6, # 8 Exhibit 7, # 9 Exhibit 8, # 10 Exhibit 9, # 11 Exhibit 10, # 12 Exhibit 11, # 13 Exhibit 12, # 14 Exhibit 13, # 15 Exhibit 14, # 16 Exhibit 15, # 17 Exhibit 16, # 18 Exhibit 17, # 19 Exhibit 18, # 20 Exhibit 19, # 21 Exhibit 20, # 22 Exhibit 21, # 23 Exhibit 22, # 24 Exhibit 23, # 25 Exhibit 24, # 26 Exhibit 25, # 27 Exhibit 26, # 28 Exhibit 27, # 29 Exhibit 28, # 30 Exhibit 29, # 31 Exhibit 30, # 32 Exhibit 31, # 33 Exhibit 32, # 34 Exhibit 33, # 35 Exhibit 34, # 36 Exhibit 35, # 37 Exhibit 36, # 38 Exhibit 37, # 39 Exhibit 38, # 40 Exhibit 39, # 41 Exhibit 40, # 42 Exhibit 41, # 43 Exhibit 42, # 44 Exhibit 43, # 45 Exhibit 44, # 46 Exhibit 45, # 47 Exhibit 46, # 48 Exhibit 47, # 49 Exhibit 48, # 50 Exhibit 49, # 51 Exhibit 50, # 52 Exhibit 51, # 53 Exhibit 52, # 54 Exhibit 53, # 55 Exhibit 54, # 56 Exhibit 55, # 57 Exhibit 56, # 58 Exhibit 57, # 59 Exhibit 58, # 60 Exhibit 59, # 61 Exhibit 60, # 62 Exhibit 61, # 63 Exhibit 62, # 64 Exhibit 63, # 65 Exhibit 64, # 66 Exhibit 65, # 67 Exhibit 66, # 68 Exhibit 67, # 69 Exhibit 68, # 70 Exhibit 69, # 71 Exhibit 70, # 72 Exhibit 71, # 73 Exhibit 72, # 74 Exhibit 73, # 75 Exhibit 74, # 76 Exhibit 75, # 77 Affidavit Darin Adler, # 78 Exhibit A, # 79 Exhibit B, # 80 Affidavit Marc D. Callipari, # 81 Affidavit Jeetendra Kaul, # 82 Affidavit Steven Mansour, # 83 Affidavit Mark Risher, # 84 Affidavit Sean Scott, # 85 Affidavit Prasad Setty, # 86 Affidavit Jason W. Wolff, # 87 Text of Proposed Order)(Cederoth, Richard) (Additional attachment(s) added on 2/11/2010: # 88 Corrected Proposed Order) (mjc, ).

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Eolas Technologies Incorporated v. Adobe Systems Incorporated et al SokJ:ions C~iots Doc. 214 Att. 26 ··· Search Adobe.com TechNote Shockwave Player support FAQ RatinQs: (of5 people found this helpful If )' ou are using Flash Player, please see the "Flash Player Support FAQ" (TechNote 15511 ) Adobe Shockw""",, Playe' About Adobe Shockwave Player How to Qet Adobe Shockwave Player? The dil1'erence between the Adobe Shockviave and Flash Players What are the Shockwave players system requirements? What is Shockwave Player version 1 0.1? T, ollbleshoolillU Trouble .oth Macintosh OS X installation Trouble .oth Windows XP installation Howto fix an error messaQe statinQ a restart is need? How to fix almost all Adobe Shockwave PI ayer issues How to improve the performance of Shockwave Player? How permissions al1'ect installinQ the Shockwave Player .oth Windows 2000 and Windows XP How to check if Shockwave Player is workinQ? How to remove Shockwave Player from m y computer? How can I Qet a version of Shockwave Player for my non-Netscape, non Internet Explorer web browser? \I'<11Y con\ I in,t,1I 8hoc,wove PI,yer prop e rly with N et " ' p e O.O? PRODUCTS AFFECTED: I): SEARCH SUPPORT DOCUMElH DETAILS "'_15508 Chrome Internet Explorer Netscape Opera Safari Firefox B,owser: Lasll1pdmed:2008-05-05 http://Qo.adob e. c o m i k M s _ t n _ t 5 5 0 8 _ e n-us = iii Director Shockwave Player Howto create Shockwave content I need help .oth Director Where can I Qet it? Sec,"i1y About Adobe Shockwave Security Does Adobe Shockwave Player protect my pr",ac)", Gooule Toolbm Offe, GooQle Toolbar Ol1'er What is the GooQle Toolbar? Why is the GooQle Toolbar beinQ distributed .oth Shockwave Player? How.oll this aQreement benefit users? How.oll the GooQle Toolbar be ol1'ered with Shockwave Player? Is the GooQle Toolbar included .othin the Shockwave Player installer? Why is the GooQle Toolbar ol1'ered by default? Is this a Qlobal aQreement, or just for users in certain QeoQraphic areas? Does the GooQle Toolbar contain sp)Ware? What Web browsers does the GooQle Toolbar support? Do you expect the GooQle Toolbar ol1'er to decrease Shockwave Player install rates from the Shockwave Player download center? Is it possible to remove the GooQle Toolbar once it has been installed? Does Adobe currenW ol1'er users the option to install GooQle Toolbar .oth Adobe Reader and Adobe Flash Player? Can my ,;sitors, or my clients ,;sitors, install Shockwave Player .othout receMnQ the GooQle Toolbar ol1'er? Illeed 1110' e iI~OIl11mi o ll I still have questionsl Abo'tt Adobe Shockw""",, Playe' Shockwave Player is the web standard for powerful multimedia playback The Shockwave Player allows ), ou to ,;ew interact",e web content like games, business presentations, entertainment, and advertisements from your web browser Dockets.Justia.com , ~=;; >< " o · ~ "' 0" · ~ " 0 0 0 0 0 "';tJ'"g",," '"~~~~'"= '" 0 ilCL~"'~<:, O'"DSO~~ ~g 6 '" '" "D " o 0 0 '" 3 "lJ " 3 '" CL",,, >< :;::g-3", -X "CL,"",,,,,,, o",,,,,~O "'O'=r ~ ~ OJ ~ 0 ;; " i ". 3- :. ~ , 0 SO ~ 0 0 o g0 ~~ o · o o o 0 0 ~;~::g~O) ~ccrc," o o 0 0 -=1~,"c,"_ "",CLCL '" ~ _ '" 3 '" - "'CL "'_~ x"2_~0", O,,~~ OJ-g ~ ~ 2~ }>cr=; ~ ii' " ~ ::g " · o · U~ ~ , ~ CL '" '" o '" cr'" " ·· < o o o o o o o · ~ o o o o o o - " '" '" ~~i~3~ 00,<," '" ~=-cr~?:c 0",<", ~~~: ",,~- '" ='" o =r o 0 0 ; · ~ x , ". &; ~ i ~ ~ , :~;'3~~ , 00 I~ ~ ~ 0, -" " =r"'CL-" -0 ~ CL '" [~"g;6 ~'" , , § ~ }> - " '" " 2i =r '" '" '" o [ " < " · o o o ~ ~ · · o o o o o o " · o o o ~ o o o o i~j so" '" o --< "D '" '" 0 §.2: g.i;l " '< '" 0 [~ l ! ? ~ I §' < 0 o· ~~ 0 o ~~ , , § ? o " x · , 0 0 · , ~ " 0 =;- ' " 0 0 0 x.~ =r ~ 0 " o ~~ o" o 0 0 0< , 0 g; '" · .0 · 0 0" ~, "D §;S,o 'l _ 0- § ~ 0 " , !:::!.,-c"'''", "''""D cr CL - " ~ '" 3 "'"3"D~ ~ '0" '" 0 '" < " '" < '" "< ~ " 0 '" '" '" '" "' =r :;' " Si: 2' '"cr=r,,_ "'",,,,,,,=r C~"o'" o " o. o , , · ~ [ < " " · o " o o o ~ "~~~~ ~ 0) '" '" ~ "''='-=''g' " '< ~ SO == r ~ "" '" 0 0 '" " " '" '" o · g~~ '" '" '" c '" ~~""3: '"iiIOi~~ g '" c "CLr" ~~~ '" 3 g~ 0 0 "~ o0 o· o o o o ~ " " '" ~O''''''' ::'J~~",:; . , 0 0 ~~~~~ mg-=r'<"D ~'""<",~" o · "<:" '< " 0 0 i i, ~ l .' 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'" ~ ~ CL",,,< ~ i 0 " '" ." " o" 0" CL ". o '" o '< N . o " · ~~ ~~ " · " :;:: t:l 0 o '" ~ · 0 '" '. CL ~~ ~ 0 ii X c il~! 0 3g~ " · ;; "lJ - _~ OJ '" '='- §" ~ '" il 0 0 w~ '='~ '" 3 " = r '" '" 2 ~ =r o '. '. J:i '='o ~~j '"-~'< " --< '" "D 0 00 .00 '. '. ~ o o ~~ · TI ollhle wtth Wi",lows XP jllstaliilliOll Users of the Microsoft Windows XP operating system reee"," the lollo.ong message when attempting to install the free Shockwave Player "A file replacement was attempted on the protected system file file_name. To maintain system stability, the file has been restored to the correct Microsoft version If problems occur I'oith your application, please contact the application vendor for support" To resoOl" this issue, Download the latest version of the Shockwave Player For more information please see Installing the Shockwave Player on Microsoft Windows XP (TechNot" 15924) Users of the stand-alone installer of Shockwave need to download the latest version · How 10 fix all e ll 01 ",eSS3ue S,il1;lIU 3 Iest"" is """ded Users attempting to install the Shockwave Player on Windows XP or Windows 2COJ get the lollo";ng error message at the end olthe installation: Your computer must be restarted in order to compiete the installation 01 ShockwiNe PI",;w Would you like to restart ncm? Restarting the computer is not required lor the Shockwave Player installation. Users get stuck in an endless loop and restarting";l1 not help. The error message comes up every time the browser calls the Shockwave Player. The Shockwave Player";l1 not work, and no content is ,;ewable through the player To resoOie this issue lollow the steps listed in Computer must be restarted error message after installing Shockwave (TechNote 193]4) · How to fix almost all Shockw","" issues? A version 01 Shockwave Player is pre-installed ";th some popular Internet browsers Sometimes, damage to the Shockwave Player that's already installed can prevent your upgrading to the latest Shockwave Player. You can resoOie almost all difficulties encountered ";th the Adobe Shockwave Players by taking the lollo";ng steps To fix most Shockw","" issues: Make sure you have the latest version of your Internet browser. Download the latest versions of Microsoft Internet Explorer, Netscape Na'; Qator ICommunicator, and America Online at their web sites. If there is a more recent version, download its installer to your desktop. Don\ run this installer yet 2 To remove the Shockwave player on Windows use the AddlRemove proQrams feature in the Control Panel to remove Shockwave. To remove the Shockwave player on a Macintosh OS, run the installer from the folio"; nQ link. This installer also contains an uninstaller Shockwave Player installerluninstaller (Macintosh) Save the uninstaller to your des ktop, then quiVexit any applications you have open Launch the uninstaller from your desktop and follow the instructions in the dialoQ boxes which appear 3 If you downloaded the installer for a more recent version of your Internet browser, launch that installer now and follow its instructions ( Final"" reinstall the Shockwave Player Note: If you are usinQ Internet Explorer for Windows and no dialoQ boxes appear when attemptinQ to download the Shockwave Player, you may be experiencinQ an issue .,;th the Microsoft Install On Demand feature. Download the standalone installer available on the Shockwave download center under item 3 If you had pre,;ous", indicated to Internet Explorer that you did not ";sh to install the Adobe web Players, Install On Demand ";11 prevent their subsequent installation. You can undo this settinQ .,;th the executables below For Shockwave Player For all other players and uninstallers · How 10 impl we Ihe pelf 01malice of Shockw","" Playel Typically, a faster computer.oll play Shockwave content faster A fast modem, ISDN or Tl connection to the Internet.oll enable Shockwave content to be downloaded to your computer more quickl y. The best case scenario is to run only your web browser while ';e.ong Shockwave content. Increase the amount of cache allocated to your browser to 10 MB and, if you're on a Macintosh, increase the amount of system memory allocated to your browser to at least 20 Me · How pel missiolls affecI illstallillg l h e Shockw","" Playel wtth Willllows 2000 allll XP If you donI have administrator acces s to your Windows NT, 2COJ , or XP-equipped computer, you may not be able to install the Shockwave Player successfull y. Permissions can be tricky, but, in general, you should be able to install and use the Shockwave player if your administrator g",es you full access to the Adobe directory: C:WinntISystem32\Adobel for Win 2COJ and NT, and C:IW1NDOWSlsystem32IMacromed for XP If this does not allow you to install and access the Shockwave and Flash Players, your administrator may need to experiment .oth varying levels of restriction to determine what works Shockwave 10 is not compatible nor supported .oth Windows NT · How 10 check I Shockw","" Playel is WOI killg You can test your Shockwave Player here The two mo';es.oll show if you have Flash and Shockwave Players installed. The version numbers of the both Players.oll be displayed in the test mo';e. To find out what the current version of the Shockwave Player is, check the Shockwave download page · How 10 I emwe Shockw","" Playel fl om my complttel In order to remove the Shockwave player, simply use the file UN"MSE.EXE located in C:IW1NDOWSlsystem32IMacromed"lShockwave 10. Windows users can also use the AddlRemove programs located in the Windows control panel This.oll remove the Shockwave 10 player For the Shockwave 8 and 8.5 there is an uninstaller available from the Adobe Web Players page NOl e : The Shockwave Player installers for Macintosh also function as uninstallers · How calli gel a vel sioll of Shockw","" Playel fOI my lIoll_Nelscape, lIolllmelllel Explol el web bl ow se l ? Browsers that Adobe officially supports are listed in Shockwave System Requirements Man y other browsers pro,;de support for Netscape and Internet Explorer plug-ins and Act",eX controls. Usually, the Shockwave Player can be installed in these browsers in the same manner as .oth Netscape and Internet Explorer AJthough support for functionality depends on the browser, users can usually successfully install Adobe Shockwave Player directly from Adobe's Shockwave Player Download Center Refer to your browser manufacturer's web site for details or assistance · Why callli .,Slall Shockw","" Playel PI opel ly wtth Nelscape 6.0? Netscape Na,;gator 6.0 does not support the Shockwave Player Update to the latest version of Netscape to ,;ew Shockwave content. See Shockwave support in Netscape Na,;gator 6.0 (TechNote 14859) for more information Howlo cle"'e Shockw","" cO I~em Shockwave content is created .oth Adobe Director See theDirector product page for details about using Director to create rich multimedia applications and web content · Illeed help wtth Di ecl ol . Wllel e calli uel tt? For support options. please see the lollo.ong sites Director Support Center http://www.adobe.com/support/director Adobe Support Programs http://www.adobe.com/support/programs/ Adobe Online Forums http://www.adobe.com/supportlforums/ · Aboltt Adobe Shockw","" Playel Secl. iIy Security is one of our highest priorities Refer to Adobe's Security lone for security bulletins and information regarding security and Adobe products, including Shockwave Player · Don Adobe Shockw","" Playel PI oleClIIIY PI iv,ley? Please see Adobe's Shockwave Player Pr",acy Frequently Asked Questions · Gooule Toolbm Offel Adobe has entered into a distribution agreement .oth Google, and as part of that agreement, .oil be offering its customers the option to install the free Google Toolbar as part of the Shockwave Player installation process. More information on this offer and the agreement between Adobe and Google is included in the follo.ong FAQ · WlI'" is Ille Gooule Toolbar ? The Google Toolbar is a free download that adds a Google search box to your Internet Explorer Web browser. The Toolbar also includes innovat",e features that make browsing more efficient, such as a Web form filler, spellchecker, word translator, and pop-up blocker The Google Toolbar includes customization features that enable users to personalize their browsing experience and share information .oth friends. Users can add buttons to the Google Toolbar to search their favorite websites, stay up to date on their favorite feeds, and more Developers can easily create buttons using the Google XML-based Custom Button API and share them .oth millions ofToolbar users in the Google Button Gallery The Google Toolbar also offers bookmarks that are accessible from any computer, query suggestions as you type, and the ability to easily share content from web pages .oth other users,;a Grnail, SMS (US phone numbers only), or posting directly to a blog Additional info is available at toolbar. google. corn · Wiry is Ihe Google Too",,,, beilIU Ifis1l illltted wtth Shockw","" Playel ? Google and Adobe are interested in pro,;ding our customers .oth great user experiences, and Inal Incluaes allowing people 10 laKe aavamage OJ Ine ",oogle IoOlOa, oy oTIering 11 as pan OJ the Shockwave Player installation process Customers who do not .osh to take advantage of this offer can opt out of the installation · How wm this alii eeInem belleltt lise, s? Users.oll benefit because the Google Toolbar allows them to access Google search capabilities from an y website .othout first haloing to Ioisit the Google homepage. For more information on other features of the Google Toolbar, please Ioisit toolbar. google. com · How wm the Gooule Toolb", be offe, ed wtth Shockw","" Playe' ? The Google Toolbar.oll be offered as part of the Shockwave Player installation process for Internet Explorer on Windows only · Is tl,e Gooule Toolbm iI,ck"led wttl,i"tl,e SI,ockw","" Playe' iI,stalle, ? Only users who accept the Google Toolbar offer.oll download the Google Toolbar as part of the installation process Users who decline the offer.oll only download and install Shockwave Player · " ...hy is the Gooule Toolbm offe, ed by delallK? Both Adobe and Google want this relationship to be as successful as possible, and therefore we have set the default settings to encourage installation of the Google Toolbar. Users can opt out of the toolbar offer .othout impacting the installation and use of the Shockwave Player. We .oil continue to monitor installation rate statistics as well as user feedback and can adjust the installation process as necessary to ensure continued success for both Shockwave Player and our partnership .oth Google · Is this a Ulobal au, eeInem 0' ~, st 101 lise, s i, cell";11 ueOIll aphic '" eas? This is a global agreement. The initial release is for English product only .oth additional language support expected in the near future · Does t h e Gooule Toolbm comaill sI'YW", ·e? No, the Google Toolbar does not contain nor is it a spyware application Adobe is committed to protecting your pr",acy and as such.oll not distribute software that is considered spyware. For more information on Googles pr",acy policy .oth respect to their toolbar product, please Ioisit www.google.comlsupportitoolbaribinltopic.py?topic=938 · WI ' a l web b, owse, s does tl,e Gooule Toolb", SllPPO,t? The Google Toolbar distributed as part of the Shockwave Player installation process is available only for use .oth Internet Explorer on Windows, and the Google Toolbar offer is presented only to users who do not already have Google Toolbar installed on their systems. Users running any other browser or operating system are not presented .oth the offer to download the Google Toolbar · Do YOII expect the Gooule Toolbm offe, t o dec, ease Shockw","" Playe' iI,stalialiOll ,ales I, OIn the Shockw","" Playe' dowllioad ceme, ? No. We have made ever effort to minimize the impact on Shockwave Player installation rates, and., s uch we do not ex pec t any re du ct ion du e to th e Goog le Toolbar offer · Is · possible 10 I ~ ' ''''''' lloe GoolJle '001"" O" CI . il.lS bee·" IIIst<>lled1 Yes. You can find Insuuctlons on ho ... to remow the toolba, in the Google Toolbar help, 0' you c an ,emowlt USIng Windows AddIRemow Programs Fo, more Inform atoon '<i s n _.google cornlsuppootltoolballbln/3nswel pY?inswer-9231 &Ioplc-=915 · DoH "_c ,., ~ ttiofl eo flash PIayeo ? "..,, , lloeOlllloo.l o lnst;1lGoOjjle , _ ... ~h A _ R _ ",111"_ Adobe now ofIef$1he OpTIon 10 ,nSlalilhe free Google Toolbal as pall althe ....... b download plOcess 101 Adobe Reader and Adobe Flash Player For Adobe Reader and Adobe Flash Player. the Go091e Toolb~ r 'S only be'og oIIered from the Adobe ....... bs~e and is not p a ~ althe Reader or Flash Playe' 'nSlaliers Visnors 10 Ihe Reader Download Cent e r and Flas h Player Download CeMer on Adobe com may be presented 'MIh lhe opTIon 10 inslalilhe Google Toolbar as pa~ oflhe d ownlo ~ d process For mOre ,n/orma1ron on lhe Google Toolbar offe r. please see "Google Too lba r oll'er for Adobe Reader. Adobe Flash Player and Adobe S ho ckw ....... Player FAD ' (T.chNole333516) · C"" rny";dols. 01 Inyc Hel« ' '';$~ol ' ' ~O$MII ShOC k....,.,.. PI.lyel wttholrt ItiCeMIIUlhe GoorJIe Toolbm offel ? The Google Toolbar oll'er is in c lud e d by default ,n all Install er s for Wind ows Internet E.p lorer H""""""r, Adobe oll'ers free li ce ns e s fo r redl s t"butl on of S hock ... a...... Player installers for intranet distribution, and ""th softwa re prod uc t s and sel'¥1ces , th e li c en s ed installers do not cont ain an y third-part y oll'ers. Fo' more Infotmatlon about the dlstnbutlon lice ns ing program, or to contact a P la ye r licensing ,epresentatlVe to InqU ire about a custom license , please >i sit Ad obe P la ye r liccnoin9 · Most Shockwave PI~ye' Issun are resolved uSlOg Inlotmailon In th,s document Be sure to read Ihls documeM 1horoughly ~nd II)' all suggested troubleshoallng steps Addillon ~ llnIormallon" also ..... 'Iable from Ihe Adobe Shockwave Player Suppo~ Center Aller check'n91he .bow resources. d you SIIII have mOre questIons. please com a cl us Note: Suppon is only prCMded .. ~ e-ma,1 · Pl e a s e sly n in 10 lale Ihls arTicle.

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